BY THE NUMBERS

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Million Calls Per Monthand 2.2M End Points

Active RingCentralCustomers

350,000 150 99.999Percentage of

Uptime

As today’s organizations increasingly look to migrate their communications and collaborations solutions to the cloud, the

Carousel Simplicity Voice powered by RingCentral o�ers end-to-end solutions for today’s global workforce—enabling

employees to connect anywhere and on any device through voice, fax, SMS, conferencing, video meetings, team messaging,

collaboration, and contact center. For simple or very complex cloud implementations, Carousel’s sta� can deliver a managed

cloud solution as a single point of contact.

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Bringing Cloud UC, Collaborationand Contact Center Solutions toEnterprise Businesses

CUSTOMER BUSINESS CHALLENGES

As a certified billing partner of RingCentral, Carousel can design, implement and

operate RingCentral’s pure cloud communication and collaboration platform.

As your single point of contact Carousel will allow you to take advantage of a

comprehensive set of capabilities that unify voice, fax, SMS, conferencing, video

meetings, team collaboration, and multi-channel contact center solutions.

THE CAROUSEL OFFERING

• Leverage RingCentral’s international cloud network to seamlessly tie users together around the world

• Deep experience designing cloud migration plans including options for full project management and day two support team members

• Access to an all-inclusive cloud business communications system with HD video meetings, conferencing, collaboration and a contact center option

• Through RingCentral’s rich developer community, customers can integrate with Salesforce, Box, Dropbox, Google’s G Suite, Microsoft O�ce 365, or create their own custom integration

• Integrated voice, fax, SMS, conferencing, video meetings, team collaboration, and multi-channel contact center solutions

• A wide selection of state-of-the-art IP phones, pre-configured IP desk and conference phones

• Zero capital investment; desk phone rental option available

KEY BENEFITS

• Looking to upgrade your legacy UC&C platform and move to the cloud

• Disparate systems being used for conferencing, voice, collaboration and contact center solutions

• Inability to integrate your UC&C platform with the world’s leading business applications such as Google, Salesforce, O�ce 365 and many others

• Hefty CAPEX costs associated with housing infrastructure and hardware

• Limited by the barriers created by operating traditional on-premise PBX hardware, particularly when it comes to supporting virtual and distributed employees as well as unifying multiple locations

• High growth challenges with predictable costs

• Need to align UC&C with a new generation of connected employees

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