Kalman Tiboldi – CBIO

Bring Your Own Device @ TVH

PARTS & ACCESSORIES DIVISION

EQUIPMENT DIVISION

RENTAL DIVISION

SERVICE & REPAIR DIVISION

TVH OVERVIEW

All parts, All makes! -

Not cheap parts but quality parts cheaper!

- Your one-stop shop for all your

parts & accessories! -

The genuine Alternative!

450.000 SKU’s 16 mil cross ref. 100.000m² warehouse facilities

TVH OVERVIEW

TVH offers the widest range

of internal handling

equipment. From hand pallet

trucks, stackers, lift tables,

hydraulic jacks to lift cranes,

hand trolleys and much more

…

PARTS & ACCESSORIES DIVISION

EQUIPMENT DIVISION

RENTAL DIVISION

SERVICE & REPAIR DIVISION

PARTS & ACCESSORIES DIVISION

EQUIPMENT DIVISION

RENTAL DIVISION

SERVICE & REPAIR DIVISION

TVH OVERVIEW

New and second-hand lift trucks and aerial work

platforms. More than 2000 machines

permanent on stock

PARTS & ACCESSORIES DIVISION

EQUIPMENT DIVISION

RENTAL DIVISION

SERVICE & REPAIR DIVISION

TVH OVERVIEW

The TVH Rental Division

advises and helps customers

make the right choice, both

for short-term and long-term

projects

PARTS & ACCESSORIES DIVISION

EQUIPMENT DIVISION

RENTAL DIVISION

SERVICE & REPAIR DIVISION

TVH OVERVIEW

More than 65 specialized on-the-

road engineers answer all questions

on-site, all over Belgium. In the

fully-equipped workshop, more than

60 in-house engineers work on an

effective solutions for customers

International presence

2700 employees worldwide 45 companies in 23 countries

600 mil turnover 32 languages

Enterprise Mobility Is Here

8

Present

Business communication – Faster decision making Mobile Information System – Having the right information Empower employees to be more productive Improved customer services Communication enabled business processes Mobile Unified Communication & Collaboration

Enable the power of real-time response

Consumerization of IT

9

Present

Mobile Business Platform

Mobile Devices

“TVH Goes Mobile” Project

10

Present

Mobile Applications

Mobile Communication &Collaboration

Mobile eCommerce

Introducing new mobile devices

11

Present

Increasing demand for corporate use of Smartphones Mobile Access To Corporate Information Tablet PC’s for showcasing TVH Products and Services Bring-Your-Own-Device (BYOD)

Choose which operating systems/devices to support Define a Strategy for Mobile Applications Enforce Security for all Mobile Data Implement Enterprise Policy for voice and data usage

Why ?

What we are proposing…

Mobile Applications

12

Present

Unleashing the power of mobile applications Utility components mail/calendar/contacts Choosing third-party mobile applications Extend internal applications to mobile devices Business process improvement through Mobility

Native apps versus device-independent applications Less is more – functionalities to be deployed Small-form factor Choosing the right tools and platforms Starting with Private Company Appstore

Developing in-house mobile applications

Contacts/Agenda/Mail

13

Present

GIRA Facility Server on iPad

14

Present

TVH Products and Services on iPad

15

Present

QlikView BI on mobile devices

16

Present

Using native Apps and Ajax

Mobile eCommerce

17

Present

Testing Salesforce on mobile devices

18

Present

Jim’s Journal on iPad

19

Present

myEquipmentFinder on Samsung Galaxy

20

Present

TVH Routing service

Mobile Communication & Collaboration

22

Present

Mobile Device convergence Dial Via Office Single Business Number Reach Single Business Voicemail Presence Management

Web Conferencing using Webex/GoToMeeting VOIP using IAX/SIP clients Collaboration using Lotus Sametime/CUPC Extending TVH wireless network - Home working New contract with Mobile Operators

Selected company devices

The same devices are used by many of our employees

Factors driving adoption of BYOD

24

Present

Rapid proliferation of smartphones and tablets Ease of working outside the office – Business continuity Staff have relevant equipment Attract and retain top talent (any age), GenY, home-based workers Reduce costs Enterprise ready mobile applications Mobility moves to the Cloud

Expected benefits from BYOD

25

Present

Improved employee satisfaction Increased worker productivity Greater mobility for workers More flexible work environments Improved business continuity

Reduced IT costs Attracting / retaining high quality staff Better quality of devices used by workers Better care and/or longevity of devices Speeding up the rate of technology adoption

Major concerns related to BYOD

26

Present

Information security issues , data loss/theft Potential device/support issues Financial risks – roaming costs, excessive data consumption Compliance and legal implications Implementation/management costs Implementation of flexible enough policies

Sensitive data on device which is stolen Infected personal device connected to corporate network Malicious apps downloaded by users Theft of data via uploading to a personal device Easy to lose or have stolen

Security is the major issue

Secured network connection - VDI Remote device wiping Controlled access to Internet User and device authentication Centralized data with a good layer of security built in to access Cloud based data / services

Implementation of Mobile Device Management Cloud based Internet access through zScaler Cloud based utility components – Google Apps

Desktop Virtualization

Application development - Company AppStore Cloud based single-sign-on

Technical solutions we are considering

Mobile Device Management (MDM)

29

Present

Supporting multiple platforms – Android, iOS, BlackBerry Centralized IT management for company/private devices Mobile usage visibility – Expense management Controlling and optimizing Service Quality TVH App storefront access Mobile device security

Connect devices securely to TVH resources Enforce security policies to protect data Encryption of data Role-based access, logging and auditing Remote lock and wipe

Mobile Iron MDM

30

What happened?

What is happening?

Why did it happen?

What will happen?

What do I want to happen?

Present

Which BOYD model ? Is it truly BYO or company will offer a stipend ? Predefined list of allowable devices and applications Policies and contracts that clearly state who owns what data Remote wiping policy if device is infected or stolen Installment of hypervisor or remote-control software Clear rules for user authentication Process and timeline for removing company access, data, and secure software from device when it will no longer be used Support policies that outline when issues will be handled by IT, the end user or the device manufacturer.

Mobile device usage must be governed by an acceptable use policy

Having clear policies set in place

Don’t just say “NO” to BYOD Be prepared to give up some control Listen to the end users Consider a pilot program - research and test your approach Define different user profiles Document and communicate a clear set of policies Adopt a reasonable reimbursement Plan your mobile application development policy Plan for a more complex support burden Prepare your helpdesk for the task

How to implement it ?

Thank you for your time!