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From Registration to Accounts Receivable – The Whole Can of Worms

2007 UBO/UBUConference2007 UBO/UBUConference

Briefing: Tips for Foreign Military Billing

Date: 20 March 2007

Time: 1300 - 1350

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2007 UBO/UBU ConferenceFrom Registration to Accounts Receivable Objectives

Overview

Patient identification

Types of coverage

Billing process

Collections

How it works for me

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2007 UBO/UBU ConferenceFrom Registration to Accounts Receivable Overview

The U.S. Military offers more than 2,000 courses at more than 150 military schools throughout the U.S. and abroad annually

In the fiscal year 1998 alone, more than 7,000 international students were trained at U.S. Army installations

From 1894 to 1998, more than 6,000 officers from 142 countries completed the Command and General Staff College course at Fort Leavenworth, Kansas. Twenty-three have become Heads of State, almost one-half (1/2) have attained the rank of General, and more than 300 have held high ranking positions within their countries

There are currently 90 officers with 146 dependents from 77 different countries enrolled at CGSC. Also, Fort Leavenworth hosts 9 SAMS Fellows (School of Advanced Military Studies), 14 Liaison officers, and 5 exchange officers along with their dependents

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2007 UBO/UBU ConferenceFrom Registration to Accounts Receivable

Statistics on this year’s class:– Students (90)

IMET funded 57 FMS funded 33 NATO/PFP/SOFA 30 Non-NATO 60

– Dependents (63 Families) Reciprocal Health Care Agreements 15 Foreign Governments (Agency) 27 Foreign Governments (Individual) 6 Insurance Companies 15

Overview

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2007 UBO/UBU ConferenceFrom Registration to Accounts Receivable Overview

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2007 UBO/UBU ConferenceFrom Registration to Accounts Receivable Patient Identification

IMET FMS SAMs Fellows Dependents Exchange Students Liaison/Exchange Officers Foreign Visitors/Dignitaries

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2007 UBO/UBU ConferenceFrom Registration to Accounts Receivable Types of Coverage

IMET – Program– International Military Education & Training

FMS– Foreign Military Sales

NATO/PFP/SOFA– North Atlantic Treaty Organization– Partnership for Peace– Status of Forces Agreement

Foreign Government Private Insurance

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2007 UBO/UBU ConferenceFrom Registration to Accounts Receivable Billing Procedures

DD7A (Report of Treatment Furnished Pay Patients): Filed monthly with MEDCOM for medical care provided within the MTF

– IMET-p Students– FMS Students– Dependents (PATCAT 75-Agency)

SF1034 (Public Voucher for Purchases/Services Other Than Personal): Filed with MEDCOM (event driven) for care obtained outside the MTF from private providers

– IMET-p– FMS– Dependents

UB92 (Standardized Medical Billing): Filed with insurance companies or Foreign Government Embassies for care provided within the MTF

– FMS– Dependent– Liaison/Exchange– Foreign Visitors/Dignitaries

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2007 UBO/UBU ConferenceFrom Registration to Accounts Receivable Making It Work for Me

A. Orientation – Sponsored by the International Office Student Division and lasts three to five days. During this time each officer is interviewed. The following information is exchanged:– One copy of International Travel Order is obtained and

reviewed for accuracy with officer– Copy of insurance information to include insurance cards

obtained– How appointments are obtained– Specifics to our MTF– Health concerns for officer or family members– School/day care physical exam forms provided– CHCS (Composite Health Care System) input form completed– Pregnancy policy discussed

B. CHCS input – Every officer and dependent is entered into the CHCS database. Notes are taken on information still needed

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2007 UBO/UBU ConferenceFrom Registration to Accounts Receivable Orientation Form

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2007 UBO/UBU ConferenceFrom Registration to Accounts Receivable Making It Work for Me

C. Registration – Hosted by the International Office Student Division. All officers and dependents have official pictures taken and are provided information from various activities on/off post (public and private school systems, day care, post office, financial, law enforcement, healthcare, etc.)

Note: This is my opportunity to clarify/obtain any information needed

D. Finalize CHCS database and create file folders for each family

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2007 UBO/UBU ConferenceFrom Registration to Accounts Receivable Liaison/Exchange Officers

The Security Assistance Office on post sends me an updated listing of officers. It includes their country, rank, name, office location and phone number, and the dates of arrival and departure

The Security Assistance Office also directs each new officer to visit my office and provide me with required data to obtain healthcare from this MTF

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2007 UBO/UBU ConferenceFrom Registration to Accounts Receivable List of Liaison Officers

USACAC, FORT LEAVENWORTH, KS

FOREIGN LIAISON OFFICERS

COUNTRY/DDL NAME ARRIVAL/DEPARTURE

ARGENTINA POSITION VACANT-29 JUN 06

AUSTRALIA LTC DOE, John B. 15 DEC 05 – 31 JAN 08

RM 130, X4-2260

BRAZIL COL 05 JUN 06 – 07 JUL 08

RM 233, X4-2444

CANADA

CHILE

FRANCE

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2007 UBO/UBU ConferenceFrom Registration to Accounts Receivable List of Exchange Officers

USACAC, FOR LEAVENWORTH, KS

EXCHANGE OFFICERS

COUNTRY/DDL NAME ARRIVAL/DEPARTURE

AUSTRALIA MAJ DOE, John B. 13 DEC 04 – 31 DEC 06

1E,NSC, X4-8132

CANADA LTC ADAMS, Carl 10 JUL 06 – 31 JUL 09

TRAC, X-43265