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© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 1
Building Careers and Building Careers and Writing RésumésWriting Résumés
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 2
Securing Employment in Securing Employment in Today’s Job MarketToday’s Job Market
Understanding theEmployer’s Approach
Understanding theEmployer’s Approach
OrganizingYour Approach
OrganizingYour Approach
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 3
BuildToward Career
BuildToward Career
PrepareRésumé
PrepareRésumé
Preparefor Interview
Preparefor Interview
UnderstandInterview Process
UnderstandInterview Process
Take theInterview
Take theInterview
Follow Upand Accept
Offer
Follow Upand Accept
Offer
The Employment The Employment SearchSearch
1 2
4
3
5 6
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 4
Employers’ Approach to Employers’ Approach to Recruiting ProcessRecruiting Process
Most Preferred
LeastPreferred
Look InsideLook Insidethe Companythe Company
NetworkingNetworkingand Personaland PersonalReferencesReferences
EmploymentEmploymentAgency orAgency or
Search FirmSearch Firm
UnsolicitedUnsolicitedRRésumésésumés
RésumésRésumésVia AdvertisingVia Advertising
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 5
Organizing Your Organizing Your ApproachApproach
Track Business News
Monitor Financial News
Research Specific Firms
Build a Network
Seek Career Counseling
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 6
Planning Writing Completing
Analyze SituationAnalyze Situation
Gather InformationGather Information
Select MediumSelect Medium
Get OrganizedGet Organized
ReviseRevise
ProduceProduce
ProofreadProofread
DistributeDistribute
Adapt tothe Audience
Adapt tothe Audience
Composethe MessageCompose
the Message
RRéésumsuméé Writing Writing ProcessProcess
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 7
Planning Your RPlanning Your Résuméésumé
Analyze Audience/PurposeAnalyze Audience/Purpose
Gather InformationGather Information
Choose the Best MediumChoose the Best Medium
Build on Your StrengthsBuild on Your Strengths
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 8
What Employers SeekWhat Employers Seek
Signs ofProgress
Standards ofExcellence Flexibility Communication
Skills
ResultsOrientation
WorkplaceAchievements Versatility
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 9
““Red Flags” for Red Flags” for EmployersEmployers
Frequent Job ChangesFrequent Job ChangesFrequent Job ChangesFrequent Job Changes
Gaps in Work HistoryGaps in Work HistoryGaps in Work HistoryGaps in Work History
Level of ExperienceLevel of ExperienceLevel of ExperienceLevel of Experience
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 10
““Red Flags” for Red Flags” for EmployersEmployers
Long-Term w/One FirmLong-Term w/One FirmLong-Term w/One FirmLong-Term w/One Firm
For-Cause TerminationFor-Cause TerminationFor-Cause TerminationFor-Cause Termination
Criminal RecordCriminal RecordCriminal RecordCriminal Record
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 11
Organizing Your Organizing Your RRésuméésumé
PersonalBackground
PersonalObjectives
Work HistoryEducational Level
Skills andAccomplishments
Chronological Combination Functional
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 12
Writing Your RWriting Your Résuméésumé
Take Your TimeTake Your Time
Review Good ModelsReview Good Models
Minimize FrustrationMinimize Frustration
Respect Your RésuméRespect Your Résumé
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 13
Keep the RKeep the Résumé ésumé HonestHonest
Workplace ReferencesWorkplace ReferencesWorkplace ReferencesWorkplace References
Background ChecksBackground ChecksBackground ChecksBackground Checks
Credit HistoriesCredit HistoriesCredit HistoriesCredit Histories
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 14
Adapting to the Adapting to the AudienceAudience
• Consider the employer’s perspectiveConsider the employer’s perspective
• Build on past accomplishmentsBuild on past accomplishments
• Stress your future potentialStress your future potential
• Translate skills and experienceTranslate skills and experience
• Clarify educational achievementsClarify educational achievements
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 15
Composing Your Composing Your RésuméRésumé
Name andName andAddressAddress
Name andName andAddressAddress
Career ObjectiveCareer Objectiveor Summaryor Summary
Career ObjectiveCareer Objectiveor Summaryor Summary
EmploymentEmploymentHistoryHistory
EmploymentEmploymentHistoryHistory
Activities and Activities and AchievementsAchievements
Activities and Activities and AchievementsAchievements
AcademicAcademicCredentialsCredentials
AcademicAcademicCredentialsCredentials
RelevantRelevantPersonal DataPersonal Data
RelevantRelevantPersonal DataPersonal Data
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 16
Completing Your Completing Your RésuméRésumé
RevisingRevising
ProducingProducing
ProofreadingProofreading
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 17
Common Résumé Common Résumé ProblemsProblems
Wrong length
Hard to read
Wordy
Too slick
Poorly reproduced
Amateurish
Boastful
Generic
Gimmicky
Carelessly written
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 18
Producing Your RProducing Your Résuméésumé
Printed Printed Traditional RTraditional Résumé
Printed Printed Traditional RTraditional Résumé
Printed Printed Scannable RScannable Résumé
Printed Printed Scannable RScannable Résumé
ElectronicElectronicPlain-Text FilePlain-Text File
ElectronicElectronicPlain-Text FilePlain-Text File MS Word FileMS Word FileMS Word FileMS Word File
HTML FormatHTML FormatHTML FormatHTML Format Electronic PDF FileElectronic PDF FileElectronic PDF FileElectronic PDF File
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 19
Printing Traditional Printing Traditional RRésumésésumés
High-QualityHigh-QualityPaperPaper
High-QualityHigh-QualityPaperPaper
ProfessionalProfessionalImageImage
ProfessionalProfessionalImageImage
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 20
Printing Scannable Printing Scannable RRésumésésumés
Separate All CharactersSeparate All Characters
Avoid Special CharactersAvoid Special Characters
Use Plain White PaperUse Plain White Paper
Use a Keyword SummaryUse a Keyword Summary
Use Sans-Serif FontsUse Sans-Serif Fonts
Avoid ColumnsAvoid Columns
Separate Phone and EmailSeparate Phone and Email
Identify All PagesIdentify All Pages
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 21
Digital RDigital Résumé Formatsésumé Formats
Plain-Text FilePlain-Text File
MS Word FileMS Word File
HTML VersionHTML Version
PDF FormatPDF Format
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 22
Proofreading Your Proofreading Your RRésuméésumé
Headings and listsHeadings and lists
Grammar and punctuationGrammar and punctuation
Spelling and word choiceSpelling and word choice
Paper and digital formatsPaper and digital formats
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 23
Distributing Your Distributing Your RRésuméésumé
PostalMail
PostalMail
FaxMachine
FaxMachine E-MailE-Mail
© Prentice Hall, 2008 Business Communication Today, 9e Chapter 18 - 24
Distributing Your Distributing Your RRésuméésumé
OnlineSubmission
OnlineSubmission
PersonalWebsitesPersonalWebsites
Job Site or Index ServiceJob Site or
Index Service