Botsandwhythehellusethem?

InformationEnergy2017

ArthurBOIVIN– Skills4.io

ChatBotDefinition

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Programsthatmimicconversationswithpeopleusingartificialintelligence

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ChatBotMarket

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34,000chatbots

OnFacebookMessenger

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ChatBotFantasy

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Natural Language ProcessingNLP

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ChatBotReality

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Chat bots are basically replacing individual apps

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ChatBotArchitecture

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MessagingApp

NaturalLanguageProcessing

Scenario

Database

User

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Whyusingachatbot?

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• 2.19 billion consumers on messaging apps by 2019 – eMarketer

• Customer support through messaging apps will exceed requests for customer support by 2019 -Gartner Research

• 60 billion messages per day on Facebook Messenger and WhatsApp – Facebook

• 41% of Millennials would be “truly satisfied” if they could use messaging to connect with companies - The Center for Generational Kinetics

ArthurBOIVIN– Skills4.io

Contact

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Skills4

ArthurBOIVIN06.12.36.83.76

Arthur.boivin@skills4.io