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In understanding others In explaining yourself In meetings In negotiations In interviews In sales….etc.
If People Are Interested In What You Say: u They Keep An Eye Contact u They Nod Their Heads u Their Feet Point You
• the client’s arms/legs are crossed, • The client covers his mouth, touches his nose or the part
near eye • They do not unbutton their jacket
• Be punctual • Do not offer your hand for a handshake unless your interviewer offers his hand
• Shake hands firmly but not squeze it • Maintain eye contact • Sit up straight in your chair with your back leaning against the back of chair
• When you are asked something you can lean a bit forward