Board of Director Committees Public Minutes BOARD OF … · Toronto M4W 2H2 Page 1 of 5 Building and Investment Committee Public Minutes January 27, 2012 ... Those savings will be

Board of Director Committees Public Minutes

Item 9 April 27, 2012

To: Board of Directors Report: TCHC:2012-24

From: Committee Chairs

Date: March 30, 2012 Page 1 of 1 PURPOSE: To provide the Board of Directors with the public minutes of the Committees. RECOMMENDATION: It is recommended that the Board of Directors receive the attached public minutes of the Committees for information. “Len Koroneos” ___________________________ Len Koroneos Chief Executive Officer (Interim) Attachments: 1: Building and Investment Committee Public Minutes – January 27, 2012 2: Corporate Affairs and Audit Committee Public Minutes – January 27, 2012 3: Governance, Risk and Human Resources Committee Public Minutes –

January 16, 2012 4a: Tenant and Community Services Committee Public Minutes – November 24,

2011 (Amended) 4b: Tenant and Community Services Committee Public Minutes – January 30,

2012

BOARD OF DIRECTORS

Board of Director Committees Public Minutes Report: TCHC:2012-24

Attachment 1: Building and Investment Committee Pub lic Minutes

– January 27, 2012

931 Yonge Street Toronto M4W 2H2

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Building and Investment Committee

Public Minutes January 27, 2012

The Building and Investment Committee of Toronto Community Housing Corporation met on January 27, 2012, in the Main Floor Conference Room, 931 Yonge Street, commencing at 12:29 p.m. Committee Directors present:

Ms. Audrey Wubbenhorst, Chair Zahir Bhaidani

Regrets: Councillor Norm Kelly

Additional Directors present:

Ms. Catherine Wilkinson

Also present:

Marta Asturi, Assistant Corporate Secretary and Legal Counsel Valesa Faria, Manager, Commercial Business Unit Heather Grey-Wolf, Housing Development Manager Philip Jeung, Director, Smart Buildings and Energy Management Len Koroneos, Chief Executive Officer (Interim) Hugh Lawson, Director, Strategic Planning & Stakeholder Relations Ahmed Samater, Director, Asset Planning and Investment Frank Sutton, Director, Construction Bill Ward, Director, Property Management Lizette Zuniga, Director, Development and Real Estate

Ms. Audrey Wubbenhorst, the Chair, called the meeting to order and Ms. Mirela Bolentiru served as recording secretary. DECLARATION OF CONFLICT OF INTEREST The Chair requested members of the Building and Investment Committee to indicate any agenda item in which they had a conflict of interest, together with the nature of the interest. None were declared .

CONFIRMATION OF AGENDA

Motion carried

ON MOTION DULY MADE by Ms. Audrey Wubbenhorst, seconded by Mr. Zahir Bhaidani, the Building and Investment Committee unanimously approved the agenda.


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MINUTES CONFIRMATION OF BUILDING AND INVESTMENT COM MITTEE MINUTES – NOVEMBER 28, 2011

Motion carried ON MOTION DULY MADE by Ms. Audrey Wubbenhorst, seconded by Mr. Zahir Bhaidani, the Building and Investment Committee confirmed the above-captioned minutes and recommended that the above-captioned minutes be forwarded to the Board of Directors for information.

ITEM 1 FIVE YEAR CAPITAL PLAN 2012-2016 BIC:2012-01

Motion carried The Building and Investment Committee had before it the above-captioned report (BIC:2012-01) from the Interim Chief Executive Officer. In response to a question raised by the Committee with respect to the difference between the proposed five-year Capital Plan versus the current two-year Capital Plan, Mr. Len Koroneos informed the Committee that the proposed five-year plan is a better process that improves the procurement process by using more efficiently the scarce resources. Management distributes the limited funds available to first priority projects. $53 million per year will be allocated from rent collection, which will provide about $270 million over five years. This amount is separate from the repair backlog that increased in the last year from $650 million to $750 million (a steady increase of $100 million each year if not addressed in due time). The proceeds from the sale of the stand-alone units are not included in the proposed Capital Plan. The Committee recommended that due to vacancy loss generated by the 2,000 units hard-to-rent, management commence lobbying for funding from other sources different from the City rather than the sale of the houses. Mr. Len Koroneos informed the Committee that there is no indication from the City that it has funds available for the Corporation. On the contrary, the City reduced the base subsidy by $6 million. Mr. Len Koroneos met with the mayor yesterday to tour one of the buildings of the Corporation’s portfolio. A summary of the building’s capital repair needs was issued covering a five-year period. Mr. Ahmed Samater informed the Committee that there is a building condition assessment process in place that is the framework for engineers to produce technical reports with recommendations for remedial action.


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The Committee raised a question with respect to the long-term consequences that the Corporation may face if management does not implement a remedial action plan to address the capital repairs. In response, Mr. Len Koroneos informed the Committee that without the addition of supplementary funding to the portfolio, the existing buildings will fall apart and become vacant, and the Corporation will run into a large deficit. In response to a question raised by the Committee Chair with respect to the amount of $4 million that is carried forward for the planned and recurring elements of the building capital program, Mr. Ahmed Samater explained to the Committee that the amount is from last year’s capital plan, which was much larger ($100 million). Mr. Len Koroneos further explained that in 2012 all the grants and funding dried up. In 2012, there is one-year plan for energy programs. For any debt portion of the energy programs, there are corresponding savings through utilities in the operating budget. The implementation of the energy programs made the Corporation the leader in green initiatives while generating $4 million per year in water and energy savings. Those savings will be used for repayment of debt. Management is comfortable with the 2012 borrowed funds, but it is not comfortable with the next period starting with 2013 onwards. An amount of $7 million from 2011 grants has yet to be collected. The grants allocated for energy projects cannot be used for any purpose other than for the energy projects. In response to a question raised by the Committee with respect to the deficit of Regent Park Energy Inc. (RPEI), Mr. Len Koroneos informed the Committee that the deficit is $1-2 million per year. The Corporation has acquired total control over RPEI and it will become profitable over the next 10 years. In 2022, RPEI is expected to break-even. The Committee requested that management provide a list of the buildings that are part of the five-year Capital Plan before it is presented to the Board of Directors for approval at its February 23, 2012 meeting.

Motion carried ON MOTION DULY MADE by Ms. Audrey Wubbenhorst, seconded by Mr. Zahir Bhaidani, the Building and Investment Committee reviewed the report and recommended that the report be forwarded to the Board of Directors to:

1. Approve the five year rolling Capital Plan for 2012 to 2016 with the Capital Repair Budget in the amount of $271,725,000 over the five


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years and a 2012 budget of $51,400,000 for 2012 Energy Programs to be updated annually from 2013 to 2016.

2. Authorize the CEO or his designate to contract directly or with

Housing Services Inc. for the work included in this 5 year rolling budget up to a maximum of $323,125,000 for Capital Repairs and the 2012 Energy Program.

3. Authorize the appropriate Toronto Community Housing officials to

take the necessary action to give effect to the above recommendations to implement the 5 year capital budgets for the years 2012 to 2016.

ITEM 2 RENEWABLE ENERGY IMPLEMENTATION

PLAN PROGRESS UPDATE BIC:2012-02

Motion carried The Building and Investment Committee had before it the above-captioned report (BIC:2012-02) from the Interim Chief Executive Officer. Philip Jeung presented the Committee with a summary of the report, including the following highlights:

• The Corporation received the conditional approval of a provincial grant of $22.9 million in 2010 from the Ministry of Municipal Affairs and Housing for the installation of renewable energy technologies across our portfolio.

• Some of the proposed technologies to be implemented include: o solar photovoltaic (electricity generated by the solar

radiation); o solar thermal (water pre-heating using the sun rays); o solar air preheat (air is preheated using the sun rays); and o geothermal (ground source heating and cooling).

• With this injection of a provincial grant, an estimated annual revenue and savings of around $1.2 million can be achieved and reinvested into the aging housing stock for capital repairs and maintenance.

• All of the capital funds are provided under the provincial Social Housing Repairs and Retrofit Program (stimulus package).

• The financial and project risk are low, but the corresponding benefits are high.

• The renewable energy systems consist of photovoltaic panels and wind turbines to capture the solar energy;


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• The energy produced in a building by using the renewable energy technologies is partially used for the needs of the building while the excess of energy is sold.

• There is a 20-year contract that covers many future projects; 30 new projects are now on hold pending review.

Mr. Len Koroneos informed the Committee that the expenditures are covered by grant money as shown in the operating cash-flow in the Utilities line.

Motion carried ON MOTION DULY MADE by Ms. Audrey Wubbenhorst, seconded by Mr. Zahir Bhaidani, the Building and Investment Committee received this report for information.

IN CAMERA PROCEEDINGS

Motion carried ON MOTION DULY MADE by Ms. Audrey Wubbenhorst, seconded by Mr. Zahir Bhaidani, the Building and Investment Committee resolved to meet in camera at 1:21 p.m. to consider items A to M.

PUBLIC PROCEEDINGS

At 2:30 p.m. the Chair announced the resumption of the public proceedings and the public meeting reconvened at that time.

Motion carried

ON MOTION DULY MADE by Ms. Audrey Wubbenhorst, seconded by Mr. Zahir Bhaidani, the Building and Investment Committee ratified the actions authorized during the in camera meeting.

ADJOURNMENT ON MOTION DULY MADE by Ms. Audrey Wubbenhorst, seconded by Mr. Zahir Bhaidani, the meeting of the Building and Investment Committee was adjourned at 2:30 p.m. ______________________ ________________________________ Secretary Chair, Building and Investment Committee

Board of Director Committees Public Minutes Report: TCHC:2012-24 Attachment 2: Corporate Affairs and Audit Committee Public Minutes

– January 27, 2012


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Corporate Affairs and Audit Committee


The Corporate Affairs and Audit Committee of Toronto Community Housing Corporation met on January 27, 2012, in the Main Floor Conference Room, 931 Yonge Street, commencing at 9:07 a.m. Committee Directors present:

Jason Gorel, Chair Brian Kwan Councillor John Parker

Regrets: none



Also present:

Marta Asturi, Assistant Corporate Secretary and Legal Counsel Mary Boushel, Legal Counsel Paul Chisholm, General Manager, Access Housing Connections Inc. Michelle Haney-Kileeg, General Manager Ismail Ibrahim, Legal Counsel Len Koroneos, Chief Executive Officer (Interim) Hugh Lawson, Director - Strategic Planning & Stakeholder Relations Ahmed Samater, Director Finance – Asset Investment Planning Deborah Simon, Chief Operating Officer Michael Vear, Senior Manager, Audit and Compliance

Mr. Jason Gorel, the Chair, called the meeting to order and Ms. Mirela Bolentiru served as recording secretary. DECLARATION OF CONFLICT OF INTEREST The Chair requested members of the Corporate Affairs and Audit Committee to indicate any agenda item in which they had a conflict of interest, together with the nature of the interest. None were declared. CONFIRMATION OF AGENDA

Motion carried

ON MOTION DULY MADE by Mr. Jason Gorel, seconded by Mr. Brian Kwan, the Corporate Affairs and Audit Committee unanimously approved the agenda as presented.


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MINUTES CONFIRMATION OF CORPORATE AFFAIRS AND AUDIT COMMITTEE MINUTES – NOVEMBER 24, 2011

Motion carried Motion carried

The Committee had before it the draft Corporate Affairs and Audit Committee minutes for the November 24, 2011 public meeting. ON MOTION DULY MADE by Mr. Jason Gorel, seconded by Mr. Brian Kwan, the Corporate Affairs and Audit Committee confirmed the above-captioned minutes and recommended they be forwarded to the Board of Directors for information. ON MOTION DULY MADE by Mr. Jason Gorel, seconded by Mr. Brian Kwan, the Corporate Affairs and Audit Committee unanimously approved the rolling Action Item List.

ITEM 1 FIVE YEAR CAPITAL PLAN 2012-2016 CAAC:2012-01

Motion carried

The Corporate Affairs and Audit Committee had before it the above-captioned report (CAAC:2012-01) from the Interim Chief Executive Officer. Mr. Len Koroneos presented the Committee with a summary of the report including the following highlights: The Capital Repair strategy is based on a real estate industry

standard that rates the state of repair of the Corporation’s buildings, known as the facilities condition index (FCI); the goal is having a portfolio average of 12%.

Capital Planning in the Corporation has historically reflected one to two year financial commitments to capital projects.

The current Capital Plan is a holistic approach of a stand alone financial proposal from management on a five-year rolling spending capital; it is a long term plan that aligns prioritized building repair and energy needs, strategic procurement and well planned and coordinated delivery of capital jobs through Housing Services Inc. as the single delivery arm for capital projects.

The Capital Plan consists of three categories: planned capital repairs, recurring programs and energy programs.

The energy programs depend on the Corporation’s initiatives. The combined baseline budget for the planned and recurring

elements of the building capital program is $53.375 M per year with the exception of 2012 when $3.850 M is carried forward from 2011,


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Motion carried

bringing the 2012 budget to $57.375 M. Energy Programs are budgeted at $51.4 M in 2012 only; they

require an annual capital budget of approximately $50 million from 2013 to 2016 as government funding sources and external financing/funding commitments are firmed up. Management can arrange with suppliers for $50 million per year for five years (approximately $250 million in total).

Management can maintain the FCI target range with base funding until the end of 2012 only.

In 2012 the total capital repairs backlog increased to $750 million, which results in a $150 million backlog per year within the five-year period; the suppliers can provide the Corporation with $50 million per year towards capital repairs, but there is still a shortfall of $100 million per year.

The Committee requested background information with respect to the energy programs from the previous year. Mr. Len Koroneos informed the Committee that management could not present the requested information as the Corporation did not receive the necessary funding for those programs. In response to a question raised by the Committee with respect to prioritizing capital repairs spending needs, Mr. Len Koroneos informed the Committee that the first priorities to be addressed are building structure and life safety issues. The Committee Chair recommended that management ensure the safety of buildings by addressing, as first priority, all safety related issues such as bricks falling off the buildings, roofs, etc. The Committee Chair requested details with respect to the process of assessing the priorities for capital repairs for a building, including an engineer report. Mr. Ahmed Samater provided the Committee with the following details: Asset Planning and Investment Unit determined the priorities for

capital repairs that need to be undertaken in 2012 through 2016 within the constraints of small annual budgets;

The selection of priorities is supported with input from Operating Unit staff, HSI capital delivery and maintenance personnel and the application of Asset Planner life cycle data and FCI calculations.

Asset Planner is the hub of a structured priority assessment framework that is applied to identify priorities for planned capital repairs.

Asset Planner applications to support capital planning are being


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Motion carried

improved for 2012 by converting the old customized Corporation’s building component breakdown structure to the new Ameresco Uniformat II industry standard structure, for categorizing major building components at the beginning of 2012; the system calculates the information portfolio-wide.

Engineers produce a report that feeds the Asset Planner through Ameresco, together with a cost analysis.

In response to a question raised by the Committee with respect to a device (such as an aging boiler or elevator) having its life span expired, but it is still in use, Mr. Ahmed Samater informed the Committee that there has been implemented a preventative maintenance program consisting of two parts: Identifying the mechanical component that is documented on a regular

basis; and Repair work performed by a qualified technician who replaces the

defaulted part(s), so the device runs properly and does not represent a hazard for tenants.

In response to a question raised by the Committee with respect to the advantages of a longer horizon of five years versus a two-year horizon, Mr. Len Koroneos explained to the Committee that due to scarce resources, in five years down the road the status will be worse than now, so management cannot defer the capital repair issues any longer. The backlog grows constantly each year until where will reach the level of a crisis stage, unless it is addressed in due time. Mr. Ahmed Samater specified that the engineer reports cover periods no longer than five years. The life cycle of a device is usually four to five years, with a tendency towards a 10-year horizon. In response to a question raised with respect to the money spent on single dwelling units and the concept of ensuite work that are not included in the capital repairs budget, Mr. Ahmed Samater informed the Committee that the money spent in preparing the units for a tenant’s move is included in the operations budget; there is an annual budget of $8 million to move out and $4 million to move in. Staff determined an estimate of the money needed based on the experience of the last two years. The numbers included in the current Capital Plan are adjusted according to inflation. In response to a question raised with respect to whether the money to meet the electrical standards have been included in the current Capital Plan, Mr. Ahmed Samater informed the Committee that there is a blanket certificate budget included in operations of $440,000 per year.


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Motion carried

In response to a question raised by the Committee Chair with respect to the proceeds raised from the sale of the stand alone units, Mr. Len Koroneos informed the Committee that he visited a building yesterday together with Councillor Nunziata and the mayor to assess the state of repair. The proceeds from the sale of the stand alone units are estimated to $220 million that will be geared towards the $750 million capital repairs backlog through a four to six-year plan. Due to a shortfall of $50 million per year, management will have to look into other options to increase the funding for repairs and to start the capital repairs as soon as possible. The sale of the stand alone units has been deferred from the January 24, 2012 City Council meeting to the February 13, 2012 Executive Committee meeting. As the proceeds of the sale are public information, management will determine the best way of releasing them as well as their allocation across the city in terms of fairness and transparency. Mr. Len Koroneos specified that management will release the allocation of the $220 million proceeds of the sale, building by building. The information will be provided to the Committee. Every four years there is a review of the Corporation’s entire portfolio, so 25% of the portfolio is reviewed every year. In response to a question raised with respect to whether the Board of Directors was informed about the deferral of the sale of the stand alone units, Mr. Len Koroneos informed the Committee that the deferral was a big surprise to management. It was addressed as a public agenda item. Mr. Len Koroneos apologized for not informing the Board of Directors in due time about deferral. He will issue a brief statement on the deferral and will be posted on the internal website and circulated to the Board of Directors.

Motion carried ON MOTION DULY MADE by Councillor John Parker, seconded by Mr. Brian Kwan, the Corporate Affairs and Audit Committee unanimously adopted the report and forwarded the report to the Board of Directors to:

(1) Approve the five year rolling Capital Plan for 2012 to 2016 with the Capital Repair Budget in the amount of $271,725,000 over the five years and a 2012 budget of $51,400,000 for 2012 Energy Programs to be updated annually from 2013 to 2016.

(2) Authorize the CEO (Interim) or his designate to contract directly or


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with Housing Services Inc. for the work included in this 5 year rolling budget up to a maximum of $323,125,000 for Capital Repairs and the 2012 Energy Program.

(3) Authorize the appropriate Toronto Community Housing officials to take the necessary action to give effect to the above recommendations to implement the 5 year capital budgets for the years 2012 to 2016.

ITEM 2 IMPLEMENTATION OF AUDITOR GENERAL 2010 RECOMMENDATIONS: STATUS REPORT CAAC:2012-02


The Corporate Affairs and Audit Committee had before it the above-captioned report (CAAC:2012-02) from the Interim Chief Executive Officer. In response to a question raised by the Committee Chair with respect to the timeframe of completion, Mr. Michael Vear informed the Committee that the implementation of the Auditor General’s recommendations is a collaborative effort of the staff. The procurement part was addressed by the procurement department. Late in the fourth quarter of 2011, a procurement director was hired to review the status of the implementation of all procurement recommendations. The Committee recommended that on page 41 internal audit unit conducting ongoing audits of all expense claims, the time line be noted as an ongoing process. In response to a question raised by the Committee with respect to the purchase cards used, Mr. Michael Vear informed the Committee that the system used now is different from the system used when the implementation process started. From over 300 purchase cards used originally, now there are only 8 purchase cards in use. In response to a question raised by the Committee with respect to the feedback from the Auditor General related to the implementation process, Mr. Len Koroneos informed the Committee that he meets with the Auditor General monthly. The Corporation is seen as moving fast towards completion and the Auditor General is very pleased with the status of the implementation process. In response to a question raised with respect to the responses submitted by management relating to internal control deficiencies to


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the Auditor General before the Board members had a chance to review them, the Committee Chair explained to the Committee that the Auditor General presents his final report to the Board of Directors only when it is ready for public review. The Committee Chair requested that management inform the Committee, prior to management’s responses being submitted to the Auditor General, so the Committee members can be made aware of what issues exist. Mr. Michael Vear informed the Committee that the entity being scrutinized by the Auditor General’s office has to report back on the status of the implementation of all recommendations usually in June. The Auditor General prepares a list with annual reviews of different entities. Each entity will be duly informed that it is being reviewed prior to the commencement of review. In response to a question raised with respect to sole source contracts, Mr. Michael Vear informed the Committee that the sole source contracts were reviewed and reported once in 2011 only. Starting in 2012, the sole source contracts will be reviewed and reported upon quarterly. In response to a question raised with respect to the risk of ending the arrangements related to the overseas procurement of products such as kitchen and bathroom fixtures, Mr. Len Koroneos informed the Committee that there is no risk to ending the Corporation’s overseas relationship. There are implemented policies such as the Conflict of Interest Policy and staff are required to comply with them. The scope is to use Canadian sources whenever possible instead of overseas sources. In response to a question raised with respect to split orders being monitored or discontinued, Mr. Len Koroneos explained to the Committee that there is a stronger process in place that will prevent procurement or purchase order transactions to be “split” in order to circumvent procedures. The policy does not change; it is just a matter of control and compliance. The current process requires three approvals and two signatures versus two approvals and one signature required originally. The Committee Chair requested that management report on sole source contracts at the next Committee meeting.

Motion carried ON MOTION DULY MADE by Mr. Jason Gorel, seconded by Mr. Brian


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Motion carried

Kwan, the Corporate Affairs and Audit Committee unanimously received the report for information. ON MOTION DULY MADE by Mr. Jason Gorel, seconded by Mr. Brian Kwan, the Corporate Affairs and Audit Committee unanimously resolved that management will present a report on all sole source contracts at the next Committee meeting for review.

ITEM 3 UPDATE ON THE EVICTION PREVENTION

WORK PLAN AND LESAGE REVIEW CAAC:2012-03

Motion carried The Corporate Affairs and Audit Committee had before it the above-captioned report (CAAC:2012-03) from the Interim Chief Executive Officer. Ms. Mary Boushel presented the Committee with a summary of the report, emphasizing the significant impact of the LeSage report on the Corporation. In response to questions raised by the Committee with respect to losses from late evictions and high rent arrears, Ms. Mary Boushel informed the Committee that the number of collection initiatives improved dramatically in the last year and the Corporation started to receive some money from rent arrears. Bringing the rent collection up to date is a slow and lengthy process that consists of many steps such as: phone calls, letters, applications to the Landlord and Tenant Board, agreements between the Corporation and tenants, notices of termination/eviction. The high rent arrears are not addressed directly by the Successful Tenancies department. They are addressed by a special unit within the Core Operations department. The Committee raised a question with respect to the article “So sorry we ruined your Christmas” published in the December 14, 2011 Toronto Star by Joe Fiorito in relation to a notice of eviction served on December 25, 2011 to one of the elder tenants. Ms. Mary Boushel informed the Committee that there was a notice of termination due to hoarding, asking the tenant to move out on or before December 25, 2011 that was inadvertently served to the elder tenant. The Committee requested that staff take appropriate measures to avoid such incidents from happening again. In response to a question raised with respect to the “changed” status


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of implementation of some recommendations from the LeSage report, Ms. Mary Boushel explained that staff have to adapt the implementation plan by aligning it with the changes in environment and circumstances mirrored in the changing responsibilities. The notes in the implementation status report reflect the updated information. In response to a question raised with respect to updating regularly the Board of Directors on the LeSage report, Ms. Mary Boushel informed the Committee that an update was presented at the August 17, 2011 Board meeting and the Board resolved that the Tenant and Community Services Committee will address this topic.


ON MOTION DULY MADE by Mr. Jason Gorel, seconded by Councillor John Parker, the Corporate Affairs and Audit Committee unanimously received the report for information. ON MOTION DULY MADE by Mr. Jason Gorel, seconded by Mr. Brian Kwan, the Corporate Affairs and Audit Committee unanimously resolved that the report be directed to the Tenant and Community Services Committee (“TCSC”) and oversight of the LeSage Review remains with the TCSC, based on the Board of Directors’ decision at its August 17, 2011 meeting.

ITEM 4 TORONTO COMMUNITY HOUSING 2011 UNITED

WAY CAMPAIGN RESULTS CAAC:2012-04


The Corporate Affairs and Audit Committee had before it the above-captioned report (CAAC:2012-04) from the Interim Chief Executive Officer. The Committee Chair asked the United Way Committee members to present themselves and the audience applauded them for their time and efforts committed to this task. In response to a question raised with respect to the tenant engagement program to support the United Way campaign, the Committee Chair recommended that the program be directed to the Tenant and Community Services Committee to identify a mechanism to implement the program and to determine the persons who will take the lead of this project. ON MOTION DULY MADE by Councillor John Parker, seconded by


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Mr. Brian Kwan, the Corporate Affairs and Audit Committee unanimously received the report for information.


Motion carried ON MOTION DULY MADE by Mr. Jason Gorel, seconded by Mr. Brian Kwan, the Corporate Affairs and Audit Committee resolved to meet in camera at 11:04 a.m. to consider items A, B, C, D, E, F and G.

PUBLIC PROCEEDINGS

At 12:58 p.m. the Committee Chair announced the resumption of the public proceedings and the public meeting reconvened at that time.

ADJOURNMENT ON MOTION DULY MADE by Mr. Brian Kwan, seconded by Councillor John Parker, the meeting of the Corporate Affairs and Audit Committee was adjourned at 12:58 p.m.

______________________ ________________________________ Secretary Chair, Corporate Affairs and Audit Committee


Attachment 3: Governance, Risk and Human Resources Committee Public

Minutes – January 16, 2012


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Governance, Risk and Human Resources Committee


The Governance, Risk and Human Resources Committee of Toronto Community Housing Corporation met on January 16, 2012, in the Main Floor Conference Room, 931 Yonge Street, commencing at 12:23 p.m. Committee Directors present:

Christian Buhagiar, Chair Jennifer Wood Ms. Catherine Wilkinson

Regrets: none


None

Also present:

Marta Asturi, Assistant Corporate Secretary and Legal Counsel Michelle Haney-Kileeg, General Manager Len Koroneos, Chief Executive Officer (Interim) Brian Laur, Manager, Risk Management and Insurance Hugh Lawson, Director - Strategic Planning & Stakeholder Relations Michael Vear, Sr. Manager, Audit and Compliance Michelle Wong, Legal Counsel

The Chair called the meeting to order and Ms. Mirela Bolentiru served as recording secretary. ITEM 1: DECLARATION OF CONFLICT OF INTEREST The Chair requested members of the Governance, Risk and Human Resources Committee to indicate any agenda item in which they had a conflict of interest, together with the nature of the interest. None were declared. ITEM 2: APPROVAL OF AGENDA

The Governance, Risk and Human Resources Committee unanimously approved the agenda as presented, including the adjustments circulated by the Committee Chair prior to the meeting.

ITEM 3 APPROVAL OF PREVIOUS MINUTES NOVEMBER 28, 2011

Motion carried ON MOTION DULY MADE by Ms. Jennifer Wood, seconded by Ms. Catherine Wilkinson, the Governance, Risk and Human Resources


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Governance, Risk and Human Resources

Committee adopted the above-captioned minutes and recommended they be forwarded to the Board of Directors for information.

ITEM 4 BUSINESS ARISING FROM THE MINUTES AND COMMITTEE

ACTION ITEMS UPDATE Ms. Michelle Haney-Kileeg provided the Committee with updates with respect to the status of some action items.

ITEM 5 REPORTS FROM THE CORPORATE GOVERNANCE COMMITTEE CHAIR

A) UPDATE ON IMPLEMENTATION OF DIRECTOR EDUCATION AND BOARD DEVELOPMENT

B) REVIEW OF COMMITTEE MANDATE C) UPDATE ON COMMITTEE CHAIRS

MEETING D) UPDATE ON TENANT AND COMMUNITY

SERVICES COMMITTEE TOWN HALLS VERBAL REPORTS

A) Update on Implementation of Director Education and Board Development The Committee Chair highlighted some action items on the policy that have to be implemented and recommended that management create an action plan for implementation. Development of an orientation program does not require immediate action as there will not likely be new directors in 2012. Management will present an implementation plan at the next committee meeting. The Committee Chair suggested that an appropriate member of management might be designated interim corporate secretary until such time as a permanent replacement is hired. As per the policy, the Committee Chair confirmed that an annual survey of directors has now been completed to determine director continuing education needs. The results will be used by management to create a proposed learning plan for the board for 2012, which will be presented at the next committee meeting.


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B) Review of Committee Mandate The Committee Chair recommended that additional work be done on the proposed work plans for each committee with a focus on mapping each committee responsibility onto the work plans. The Committee Chair offered to make himself available to provide guidance to management in creating the work plans. Management will refine the work plans for review by the Committee at an upcoming meeting. C) Update on Committee Chairs Meeting The Committee Chair briefed the Committee with respect to the meeting between the Chair of the Board of Directors and Committee Chairs held a week ago on the topic of Terms of Reference for all Committees. There was a good dialogue and the Committee Chairs were cognizant of their responsibilities. The meeting was a one hour information session with focus on what the Terms of Reference mean and how to achieve effective meetings. D) Update on Tenant and Community Services Committee

Town Halls The Committee Chair updated the committee on recent meetings he attended between management and the Chair of TCSC on a proposal to implement a series of Tenant Town Hall Meetings to be run by the TCSC on behalf of the Board. A plan will be coming to the Board from TCSC in the near future. In response to a question raised by the Committee, Ms. Michelle Haney-Kileeg confirmed that the consultations with tenants will be in addition to LeSage consultations and not instead of them.

ITEM 6 A CORPORATE GOVERNANCE HANDBOOK GRHRC:2012-01

Motion carried

The Corporate Governance Committee had before it the above-captioned report (GRHRC:2012-01) from the Chief Executive Officer (Interim). Ms. Michelle Haney-Kileeg presented the Committee with a summary of the report. ON MOTION DULY MADE by Ms. Jennifer Wood, seconded by Ms. Catherine Wilkinson, the Governance, Risk and Human Resources


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Committee adopted the report and will:

1. develop a corporate governance handbook as part of its 2012 Work Plan; and

2. direct staff to take all necessary actions to implement recommendation 1.


Motion carried ON MOTION DULY MADE by Ms. Jennifer Wood, seconded by Ms. Catherine Wilkinson, the Governance, Risk and Human Resources Committee resolved to meet in camera to consider items 8, 9, 10, 11, 12 and 13 A - E.

ADJOURNMENT The meeting of the Governance, Risk and Human Resources Committee was adjourned at 1:15 p.m.

_____________________ ________________________________ Secretary Chair, Governance, Risk and Human

Resources Committee


Attachment 4a: Tenant and Community Services Commit tee Public Minutes –

November 24, 2011 (Amended)


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Tenant & Community Services Committee

Public Minutes November 24, 2011

The Tenant & Community Services Committee of Toronto Community Housing Corporation met on November 24, 2011, in the Main Floor Conference Room, 931 Yonge Street, commencing at 9:30 a.m. Committee Directors present:

Councillor Cesar Palacio, Chair Munira Abukar, Vice Chair

Regrets: Councillor Frances Nunziata


Norman (Bud) Purves, Chair of the Board of Directors Ms. Catherine Wilkinson

Also present:

Marta Asturi, Assistant Corporate Secretary and Legal Counsel Mary Boushel, Legal Counsel LoriAnn Girvan, Director, Community Health Unit Nadia Gouveia, Social Investment Fund Coordinator Michelle Haney-Kileeg, General Manager Mitzie Hunter, Chief Administrative Officer Len Koroneos, Chief Executive Officer (Interim) Deborah Simon, Chief Operating Officer

Councillor Cesar Palacio, the Chair, called the meeting to order and Mirela Bolentiru served as recording secretary. DECLARATION OF CONFLICT OF INTEREST The Chair requested members of the Tenant & Community Services Committee to indicate any agenda item in which they had a conflict of interest, together with the nature of the interest. None were declared. CONFIRMATION OF AGENDA

Motion carried ON MOTION DULY MADE by Ms. Munira Abukar, seconded by Mr. Norman (Bud) Purves, the Tenant & Community Services Committee approved the change of the agenda order to have items 7 and 8 discussed before item 6.


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DEPUTATIONS The Committee Chair polled for any deputations to be heard at the meeting and explained the deputation process. He noted that several written submissions had been distributed to the Committee members and a list of those who had made written submissions would be included with the minutes. A list of people wishing to provide verbal deputations was received for the meeting. MINUTES CONFIRMATION OF TENANT & COMMUNITY SERVICES

COMMITTEE MINUTES – SEPTEMBER 29, 2011

Motion carried ON MOTION DULY MADE by Mr. Norman (Bud) Purves, seconded by Ms. Munira Abukar, the Tenant & Community Services Committee received the above-captioned minutes and recommended they be forwarded to the Board of Directors for information.

ITEM 1 Q3 2011 QUARTERLY PERFORMANCE REPORT TCSC:2011-12

Motion carried The Tenant & Community Services Committee had before it the above-captioned report (TCSC:2011-12) from the Interim Chief Executive Officer. The Committee Chair provided opening remarks and then invited deputants to speak to the agenda item. Mr. Dan King provided a verbal deputation in relation to this item. The Chair thanked Mr. Dan King and opened the floor for questions. Catherine Wilkinson recommended that: on page 3 of the report “Tenant in Arrears & Changes over Time”

the amount and percentage of Rent and Parking Arrears be split for clarification purposes;

due to some work orders entered in Easy Trac that do not end up in the superintendent’s office – on pages 11-12 of the report “Improved Customer Service” – there should be a process in place to ensure that all work orders reach the on site staff in due time; a better communication is needed to improve turning over the work orders to new staff;

the approved capital repairs list should be kept by management and readily available for reference, showing the outstanding items;

large capital repair items to be addressed in due time and management should include them in the capital repairs list;

management should clarify the numbers associated with empty


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units and turnover units under Vacancy Loss metric that are not included in the total numbers provided in the report.

In response to Ms. Catherine Wilkinson’s recommendations, Mr. Hugh Lawson informed the Committee that large capital repair items are addressed within one year and then they are included in the capital repair list. He also noted that management’s approach was based on the assumption that the following units have not been included in the vacancy loss calculations: non-rentable units, including units on hold, under refurbishment,

and held for Regent Park Relocations; 200 Wellesley Street East vacant units; units that are vacant in new developments at revitalization sites;

as soon as they are turned over to the Operating Units for ongoing operational management they will be accounted for under the vacancy loss review;

the Rental Task Force (RTF) is focusing on hard-to-rent units in buildings with high vacancies, most of which have been vacant for long periods of time; the rental of these units will cause a temporary spike in average rental turnaround times.

Staff informed that the breakdown of the above requested information is not readily available, but it will be brought back at a future meeting.

Motion carried ON MOTION DULY MADE by Ms. Munira Abukar, seconded by Mr. Norman (Bud) Purves, the Tenant & Community Services Committee unanimously received the report and recommended to forward the report with performance measures that are below target to the Board of Directors for information.

ITEM 2 SUCCESSFUL TENANCIES AND HEALTHY

COMMUNITIES PRESENTATION

Motion carried

The Tenant & Community Services Committee had before it the above-captioned PowerPoint presentation from Mary Bushel, Legal Counsel. Mr. Dan King provided a verbal deputation in relation to this item. Mr. Clive Williams provided a verbal deputation and a written submission in relation to this item, which it was provided to the Committee members prior to the Committee meeting.


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Motion carried

Ms. Catherine Wilkinson requested that: staff bring back to the Committee a summary of the legislative

framework, including subtitles/specific sections, to ensure that the Committee members have a better understanding of their roles;

the summary should also cover the pest control and hoarding issues.

Ms. Mary Boushel explained to the Committee that there are many challenges along the road, especially related to the tenants’ behaviour and actions, which are either intentional or related to mental health. In such circumstances, there is also a challenge for staff to maintain quiet neighbourhoods. She also explained that the issue of hoarding will be included in the new category named “Unit Condition Initiative”. The Committee Chair informed the Committee that in his neighbourhood there are many people living with mental disabilities, as well as many senior citizens. He expressed his concerns with respect to the safety of the senior citizens in relation to the behaviour of the mentally challenged individuals, suggesting enhanced security services. In response to a question raised, management explained that the Residential Tenancies Act provides alternate options, such as mediation agreements and conditional orders that are available through the Landlord and Tenant Board, to prevent termination of tenancy and eviction. In response to a question raised, staff explained that the cost of eviction consists of the following cost categories: administrative cost of enforcing the eviction vacancy and turnover costs emergency shelter costs borne by the City, which are higher

than the Corporation’s costs start-up funds for people re-housed elsewhere emergency room and health care costs, and personal and emotional costs to tenants and their families.

Mr. Norman (Bud) Purves requested that the costs of eviction be specified and spread over each cost category. Councillor Palacio informed the Committee that there will be meetings in all four points of the City with respect to raising the necessary funds


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required for successful tenancies, by working with communities and shaping the TCHC’s strategies. Councillor Palacio will keep the Committee informed of the development of this initiative.

Motion carried ON MOTION DULY MADE by Ms. Munira Abukar, seconded by Mr. Norman (Bud) Purves, the Tenant & Community Services Committee unanimously received the presentation on Successful Tenancies and Healthy Communities for information.

ITEM 3 POLICY ON EVICTIONS FOR CAUSE - UPDATE TCSC:2011-13

The Tenant & Community Services Committee had before it the above-captioned report (TCSC:2011-13) from the Interim Chief Executive Officer. Mr. Dan King provided a verbal deputation in relation to this item. Ms. Catherine Wilkinson requested that:

the Le Sage Report be distributed to the new Board of Directors as the new directors have not yet seen it;

public consultations be held with tenants to determine ways of improvement;

the issues that cannot be addressed and the reasons why they cannot be addressed;

tenants need to be educated as well as staff; communications should be posted in all superintendent’s

offices. Mr. Norman (Bud) Purves requested that staff report back to the Committee at a future meeting on all 81 recommendations included in the Le Sage Report. Staff informed the Committee that management developed strategies, included in the Community Management Plan that are intended to address all 81 recommendations of the Le Sage report.

Motion carried ON MOTION DULY MADE by Mr. Norman (Bud) Purves, seconded by Ms. Munira Abukar, the Tenant & Community Services Committee unanimously received the report for information.


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ITEM 4

COMMUNITY SAFETY INITIATIVES – STATUS REPORT TCSC:2011-14

The Tenant & Community Services Committee had before it the above-captioned report (TCSC:2011-14) from the Interim Chief Executive Officer. Mr. Dan King provided a verbal deputation in relation to this item. Ms. Beverly Smith provided a verbal deputation in relation to this item. Ms. Catherine Wilkinson requested that:

issues of addiction should be tied into the Mental Health Strategy;

due to reducing the number of community officers by 100 staff, the TCHC staff is now responsible for clusters of communities, which represents a huge workload;

staff bring back to the Committee the pilot project’s results; staff bring back to the Committee the results of the CCTV audit

and provide the Committee with information on who was responsible for what happened;

there is inconsistency in parking enforcement; staff should revisit the policy that addresses the parking payments and clarify the tenants’ situation;

staff should ensure that all communications reach in due time the mentally challenged individuals and that they understand them.

The Committee Chair requested that staff bring the Community Safety Initiatives back to the Committee at a future meeting.


ITEM 5 MENTAL HEALTH STRATEGY UPDATE TCSC:2011-15

The Tenant & Community Services Committee had before it the above-captioned report (TCSC:2011-15) from the Interim Chief Executive Officer. Mr. Dan King provided a verbal deputation in relation to this item. Ms. Susan Gapka provided a verbal deputation in relation to this item.


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Ms. Catherine Wilkinson recommended that the Corporation build its own business case and present it to the City advocating for funding for mental health.


ITEM 6 ACCESSIBLE CUSTOMER SERVICE - UPDATE TCSC:2011-16

Motion carried The Tenant & Community Services Committee had before it the above-captioned report (TCSC:2011-16) from the Interim Chief Executive Officer. The Committee agreed to hear the deputations on this item, but deferred for discussion to the January 16, 2012 Committee meeting. Mr. Dan King provided a verbal deputation in relation to this item. Ms. Catherine Wilkinson informed the Committee that elevators are out of service very often. There has never been a policy to provide for situations when tenants get stuck in elevator. In reference to section 2.3 of the “Guidelines Accessible Customer Service September 2011”, the Corporation cannot decide whether a disable tenant should come with a support person. This is their right. Ms. Catherine Wilkinson recommended that the policy be amended to say “…a person with disability, or his/her support person be allowed to give feedback”.

Motion carried ON MOTION DULY MADE by Mr. Norman (Bud) Purves, seconded by Ms. Munira Abukar, the Tenant & Community Services Committee deferred the report for information to the January 2012 Committee meeting.

ITEM 7 SOCIAL INVESTMENT FUND 2011 UPDATES TCSC:2011-17

The Tenant & Community Services Committee had before it the above-captioned report (TCSC:2011-17) from the Interim Chief Executive Officer. Mr. Chris Lyttle and Ms. Beverley Smith provided a verbal deputation and a written submission in relation to this item, which was provided to the Committee members prior to the Committee meeting.


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Motion carried ON MOTION DULY MADE by Ms. Munira Abukar, seconded by Mr. Norman (Bud) Purves, the Tenant & Community Services Committee unanimously received the report for information.

ITEM 8 TENANT COMMUNICATIONS STRATEGY -

UPDATE TCSC:2011-18

The Tenant & Community Services Committee had before it the above-captioned report (TCSC:2011-18) from the Interim Chief Executive Officer. The Committee agreed to hear the deputations on this item, but deferred for discussion to the January 16, 2012 Committee meeting. Ms. Susan Gapka provided a verbal deputation in relation to this item. Mr. Clive Williams provided a verbal deputation and a written submission in relation to this item, which was provided to the Committee members prior to the Committee meeting. Mr. Noor Hussain provided a written submission in relation to this item, which was provided to the Committee members prior to the Committee meeting. Ms. Halima Saad provided a verbal deputation in relation to this item.

Motion carried ON MOTION DULY MADE by Mr. Norman (Bud) Purves, seconded by Ms. Munira Abukar, the Tenant & Community Services Committee deferred the report for information to the January 2012 Committee meeting.


Motion carried ON MOTION DULY MADE by Mr. Norman (Bud) Purves, seconded by Ms. Munira Abukar, the Tenant & Community Services Committee resolved to defer the in camera items A and B to the January 2012 Committee meeting.


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ADJOURNMENT The meeting of the Tenant & Community Services Committee was adjourned at 11:10 a.m.

___________________ _______________________________________ Secretary Chair, Tenant & Community Services Committee


Attachment 4b: Tenant and Community Services Commit tee Public Minutes –

January 30, 2012


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Tenant and Community Services Committee


The Tenant and Community Services Committee of Toronto Community Housing Corporation met on January 30, 2012, in the Main Floor Conference Room, 931 Yonge Street, commencing at 9:02 a.m. Committee Directors present:

Councillor Cesar Palacio, Chair Munira Abukar, Vice Chair Councillor Frances Nunziata

Regrets: none



Also present:

Marta Asturi, Assistant Corporate Secretary and Legal Counsel Mary Boushel, Manager, Successful Tenancies Steve Floros, Community Housing Director - Central Nadia Gouveia, Social Investment Fund Coordinator Michelle Haney-Kileeg, General Manager Len Koroneos, Chief Executive Officer (Interim) Brian Laur, Manager, Risk Management and Insurance

Councillor Cesar Palacio, the Chair, called the meeting to order and Mirela Bolentiru served as recording secretary. DECLARATION OF CONFLICT OF INTEREST The Chair requested members of the Tenant and Community Services Committee to indicate any agenda item in which they had a conflict of interest, together with the nature of the interest. None were declared. CONFIRMATION OF AGENDA The Tenant and Community Services Committee approved the agenda as presented. All agenda items were held for discussion.

DEPUTATIONS The Committee Chair polled for any deputations to be heard at the meeting and explained the deputation process. He noted that a list of five deputants wishing to provide verbal deputations on agenda items 2 and 3 was received for the meeting.


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MINUTES CONFIRMATION OF TENANT & COMMUNITY SERVICES COMMITTEE MINUTES – NOVEMBER 24, 2011

Motion carried ON MOTION DULY MADE by Councillor Palacio, seconded by Ms. Munira Abukar, the Tenant & Community Services Committee confirmed the above-captioned minutes and recommended they be forwarded to the Board of Directors for information. Business arising from the minutes and committee action item list: there was a discussion about the importance of community safety and that the issue cannot be deferred to July as it is too late to be addressed.

ITEM 1 BOARD TOWN HALL MEETINGS TCSC:2012-01

Motion carried The Tenant & Community Services Committee had before it the above-captioned report (TCSC:2012-01) from the Interim Chief Executive Officer. The Committee discussed the proposal for “Board Town Hall Meetings”. The Board wants to ensure that: tenants have opportunities to raise their concerns related to the

Corporation and are exploring ways to engage tenants so that the Committee and the Board may consider adjusting the level of services, or prioritizing them; and

to address the public perception that the Corporation is not the best

landlord in the city and make changes to improve the quality of services offered to tenants.

The Committee Vice Chair suggested that the scope of the Board Town Hall meetings was too broad and it should be narrowed to focus on tenant issues only. She also suggested that police and City staff not be in attendance as the tenants may feel overwhelmed by their presence, in addition to the numerous issues they are already facing. In response, the Committee Chair explained that it is preferable to have staff members and municipal officials in attendance at those meetings, especially when addressing maintenance issues as they can provide appropriate answers to tenants’ questions. They will better address the issues for which the Committee and staff do not have the necessary expertise. The purpose of those meetings is to have meaningful discussions in order to inform the tenants in due time with respect to


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resources that are available to them. The Committee Vice Chair suggested that the Board Town Hall meetings should start with questions and answers from tenants instead of brief statements by police, City staff and other officials, followed by comments from municipal officials as relevant to the tenants’ concerns raised. Councillor Frances Nunziata agreed with the scope of the Board Town Hall meetings as they are proof that the Board members and staff are serious about what they are doing. She further informed the Committee that in the buildings within her ward, this type of meeting is held regularly and the constituents expressed their desire of having third party people in attendance to update them on the main issues. It was suggested that bed bugs and pest control issues should be added to the scope or agenda of the meetings. Communications with tenants with respect to the Board Town Halls meetings need to be clear about the purpose of the meetings and the objective(s) intended to be accomplished. It was further suggested that seniors should be in attendance at the meetings and that the meetings should not be held late in the evening. In response, the Committee Chair informed the Committee that the Board of Directors discussed this topic and there was agreement with respect to holding these meetings with the Chief Executive Officer (Interim) and the Chief Financial Officer in attendance. The Vice Chair recommended that each meeting should focus on a specific issue in order to avoid overwhelming tenants. The Committee Chair further recommended that the number of issues for discussion and the number of questions asked cannot be restricted.

Motion carried ON MOTION DULY MADE by Councillor Frances Nunziata, seconded by Councillor Cesar Palacio, the Tenant and Community Services Committee unanimously adopted the report and recommended to forward the report to the Board of Directors at its February 23, 2012 meeting to approve:

an external facilitator to conduct these meetings to be funded by Toronto Community Housing; and

that staff document any concerns voiced at the meetings and follow-up with a report to the Committee and subsequently to the full Board.


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ITEM 2 ACCESSIBLE CUSTOMER SERVICE - UPDATE TCSC:2012-02

The Tenant and Community Services Committee had before it the above-captioned report (TCSC:2012-02) from the Interim Chief Executive Officer. Robert Fredericson provided a verbal deputation in relation to this item. The Committee discussed two main issues raised at the meeting: Interruptions after hours and during weekends when there is no

staff on site; and Tenants with disabilities be able to provide their feedback directly,

or through their support person. Mr. Steve Floros informed the Committee that there is a crew on duty 24/7 that intervenes in any major disruption such as elevators out of service, people trapped in elevators, malfunctioning of boilers, etc. In every building, there is a phone number displayed in an accessible common area where tenants may call for assistance in case of a major disruption after hours. Ms. Mary Boushel informed the Committee that staff accepts any feedback from tenants with disabilities directly from them or through their support persons. Frequently asked questions and answers in this respect are posted on the Corporation’s public web site and the Guidelines to the Accessible Customer Service Policy have already been rolled out.

Motion carried ON MOTION DULY MADE by Councillor Frances Nunziata, seconded by Councillor Cesar Palacio, the Tenant and Community Services Committee unanimously received the report for information.

ITEM 3

TENANT COMMUNICATIONS STRATEGY - UPDATE TCSC:2012-03

Motion carried

The Tenant and Community Services Committee had before it the above-captioned report (TCSC:2012-03) from the Interim Chief Executive Officer. Robert Nykor, Dolores Pian, Robert Fredericson, Peter MacLeod


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and Susan Gapka provided verbal deputations in relation to this item. It was suggested that staff consult with the Tenant Engagement Reference Committee (TERC), tenant representatives and leaders who are invaluable resources regarding how the Corporation communicates with tenants. Councillor Cesar Palacio explained to the Committee that effective communication with tenants is required and that the strategy should be more transparent by having City elected, as well as Community Councillors, in attendance at the meetings. Councillor Cesar Palacio emphasized the importance of the safety issues and proposed an amendment to recommendation 6 of the Six Tenant “Must-haves” in the Tenant Communications Strategy Report by adding “in conjunction with members of Council in the respective communities” after the word “…representatives”. Councillor Frances Nunziata agreed with the amendment proposed to recommendation 6. She also recommended that at the monthly meetings in each building, TCHC’s staff, City officials and tenants should be in attendance. Councillor Frances Nunziata noticed that there is no clear follow up process in place to ensure that all the complaints are addressed. All the tenants’ complaints have to be compiled and then staff should follow up on them until all the issues are resolved.


ON MOTION DULY MADE by Councillor Cesar Palacio, seconded by Councillor Frances Nunziata, the Tenant and Community Services Committee resolved to amend recommendation 6 of The Six Tenant “Must-haves”, on page 27 of the Tenant Communications Strategy, as follows: “6. We recommend that Health Promotion Officers and tenant representatives, in conjunction with members of Council in the respective communities, host monthly building meetings and take a proactive approach to working together to plan and communicate events to tenants in their building.” ON MOTION DULY MADE by Councillor Cesar Palacio, seconded by Councillor Frances Nunziata, the Tenant and Community Services Committee unanimously received the report for information.


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ITEM 4 UPDATE ON THE EVICTION PREVENTION WORK PLAN AND LESAGE REPORT TCSC:2012-04

The Tenant and Community Services Committee had before it the above-captioned report (TCSC:2012-04) from the Interim Chief Executive Officer. Susan Gapka provided a verbal deputation in relation to this item. The Committee Chair noted that the Strategic/Directional Plan was submitted to the Board for approval and the Board approved the strategy and approach. The Board then directed staff to report back with a more specific work plan and asked staff to report back on progress at every meeting. The action plan was focused on the capital repair issues, advocating for funding and external partners.

The LeSage report has made a huge impact on the Corporation. The status of the report is presented to the Board of Directors for information on a quarterly basis.

Motion carried ON MOTION DULY MADE by Councillor Cesar Palacio, seconded by Councillor Frances Nunziata, the Tenant and Community Services Committee unanimously received the report for information.

ITEM 5 75 DOWLING AVE. TCSC:2012-05

The Tenant & Community Services Committee had before it the above-captioned report (TCSC:2012-05) from the Interim Chief Executive Officer. Councillor Frances Nunziata introduced the report, including the following highlights: In 1994, the Board of the City of Toronto Non-Profit Housing

Corporation passed a resolution put forward by the councillor at that time, Chris Korwin-Kuczynski. With respect to renaming of a then CityHome building, 75 Dowling Avenue, the resolution was:

o to consult with residents 75 Dowling Avenue to rename the building after Anderson Abbott

o staff proceed with renaming if residents consent. Councillor Frances Nunziata brought this item forward in August 2011, requesting that this be revisited at a future Toronto Community Housing Board meeting, after being approached by the former City Councillor


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who made this proposal in 1994. In response to a question raised by the Committee Chair with respect to what was approved in 1994, Mr. Steve Floros suggested that a tenant meeting be held where staff will provide tenants with background information, review the facts from 1994 and move forward from there. It was suggested that more tenants should be involved in re-naming/naming in communities. The Committee agreed that, in future, any similar requests for re-naming/naming in the communities will be addressed by tenants and brought forward to the Tenant and Community Services Committee for review and approval.

Motion carried ON MOTION DULY MADE by Councillor Frances Nunziata, seconded by Councillor Cesar Palacio, the Tenant and Community Services Committee adopted the report and resolved to approve the following next steps as proposed by staff: 1. Consult with Councillor Gordon Perks (as the building is now in his

ward) for feedback and approval (provide the Councillor with background information).

2. After Councillor Perks’ approval, consult with tenants (provide

tenants with background information and facilitate the voting process).

3. After tenant consultation and decision, report back to TCSC/BIC. 4. After Board Committees’ approval, proceed with renaming or leave it

as is.


Motion carried ON MOTION DULY MADE by Councillor Frances Nunziata, seconded by Ms. Munira Abukar, the Tenant and Community Services Committee resolved to meet in camera at 10:38 a.m. to consider items A, B, C and D.


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PUBLIC PROCEEDINGS

At 11:07 a.m. the Chair announced the resumption of the public proceedings and the public meeting reconvened at that time.

Motion carried

ON MOTION DULY MADE by Ms. Munira Abukar, seconded by Councillor Cesar Palacio, the Tenant and Community Services Committee ratified the actions authorized during the in camera meeting.

ADJOURNMENT ON MOTION DULY MADE by Ms. Munira Abukar, seconded by Councillor Frances Nunziata, the meeting of the Tenant and Community Services Committee was adjourned at 11:07 a.m. ___________________ _______________________________________ Secretary Chair, Tenant and Community Services Committee

Documents

Board of Director Committees Public Minutes BOARD OF … · Toronto M4W 2H2 Page 1 of 5 Building and Investment Committee Public Minutes January 27, 2012 ... Those savings will be