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HITO Special General Meeting (SGM) Agenda Date: 20 June 2017 Location: HITO Office, Level 2, 107 Customhouse Quay, Wellington 6011 Time: 5:30pm Time Agenda Item 5:30pm-6:15pm Welcome, introductions and rationale. Confirmation of attendees and apologies House keeping Approve the minutes of 2016 held HITO AGM & SGM Approve the Financial Statements & Audited Accounts Approve the Board Chair Report Confirm and appoint of the next auditor Confirmation of the HITO Appointed Board Member Voting of two elected Board Member Vacancies Other items of business Remits There are no remits for discussion or voting. Elected Board Members The Board Appointments Panel has reviewed all nominations for the two (2) Elected Member vacancies on the HITO board. The panel was pleased with the high number of nominations this year. Of the 20 nominations, the Panel recommends Anne Millar and Jacqui Victor for election. The Board considered Anne Millar’s positive contribution as a current HITO board member and her extensive involvement in the hairdressing industry as highly valuable to the board. In addition, Anne has first-hand knowledge of the Auckland market, having owned an Auckland hairdressing salon for over 45 years. The Board Appointments Panel also recommends Jacqui Victor for election. Jacqui’s Christchurch location would provide valuable insights into this area and market. She currently owns a salon where she is committed to the ongoing training of young stylists with six apprentices on the floor at any one time. Jacqui also brings marketing skills and expertise as well as business development experience. Appointed Board Member The Board Appointment Panel reviewed all nominations for the Appointed Member vacancy on the HITO Board. Four (4) nominees were interviewed. Page 1 of 30 HITO Special General Meeting Monday 20 June 5:30pm

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Page 1: Board Agenda 23 May 2011 - HITO€¦ · Web viewOur offer and the way we have been delivering it is no longer an enticing offer, the training material, method of delivery, costing

HITO Special General Meeting (SGM) AgendaDate: 20 June 2017Location: HITO Office, Level 2, 107 Customhouse Quay, Wellington 6011Time: 5:30pm

Time Agenda Item5:30pm-6:15pm Welcome, introductions and rationale.

Confirmation of attendees and apologiesHouse keepingApprove the minutes of 2016 held HITO AGM & SGMApprove the Financial Statements & Audited AccountsApprove the Board Chair ReportConfirm and appoint of the next auditorConfirmation of the HITO Appointed Board MemberVoting of two elected Board Member VacanciesOther items of business

RemitsThere are no remits for discussion or voting.

Elected Board MembersThe Board Appointments Panel has reviewed all nominations for the two (2) Elected Member vacancies on the HITO board. The panel was pleased with the high number of nominations this year. Of the 20 nominations, the Panel recommends Anne Millar and Jacqui Victor for election. The Board considered Anne Millar’s positive contribution as a current HITO board member and her extensive involvement in the hairdressing industry as highly valuable to the board. In addition, Anne has first-hand knowledge of the Auckland market, having owned an Auckland hairdressing salon for over 45 years. The Board Appointments Panel also recommends Jacqui Victor for election. Jacqui’s Christchurch location would provide valuable insights into this area and market. She currently owns a salon where she is committed to the ongoing training of young stylists with six apprentices on the floor at any one time. Jacqui also brings marketing skills and expertise as well as business development experience.

Appointed Board MemberThe Board Appointment Panel reviewed all nominations for the Appointed Member vacancy on the HITO Board. Four (4) nominees were interviewed. The panel recommends Frances Stead as she has a real depth of governance experience, international business experience and involved is in innovation projects.

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HITO Special General Meeting (SGM) Notes

ChairpersonThe Chair of the AGM will be Flora Gilkison.

DelegatesEach Employer Member who wishes to be present at the SGM must appoint a Delegate to represent it. No Board Member may act as a Delegate. The names of the Delegates must be emailed to Kay Nelson by 13 June 2017 at the following email address: [email protected]

RepresentativesEach Association Member, Education Member or Corporate Member may appoint one Representative to represent it at the SGM. No Board Member may act as a Representative. Names must be emailed to Kay Nelson by 13 June 2017 at the following email address: [email protected]

Quorum Under Rule 22.14 of the Constitution, the quorum for an SGM shall be no less than 10% of Employer Members present via their Delegate or by their Proxy. Should 10% not be achieved after 30 minutes of the meeting has passed, the existing number of Employer Members will be considered a quorum.

Elected Board Member Voting Each Employer Member that is a current financial member of HITO is entitled to one vote. Voting on the day will be by secret ballot. Postal and electronic votes will be counted by the HITO Returning Officer and added to the secret ballot. The applicant with the highest number of votes in their favour will be declared elected. If the number of votes for the applicants is equal the HITO Board Chair shall have a casting vote.

Proxy VotingAn Employer Member may choose to exercise their vote by appointing a proxy to attend the SGM. The Returning Officer must be notified of such appointment in writing on the Proxy Form no later than 4:30pm Monday 20 June 2017.

Postal Voting Votes may be made by post or email. All postal votes must be received by the Returning Officer on the Postal Voting Form no later than 5:30pm 18 June 2017.

Electronic VotingVotes may be made by Employer Members using an e-Voting system. The link to vote will be sent to the email address of the Employer Member as held on HITO systems. All electronic votes must be submitted no later than 5:30pm 18 June 2017.

Returning OfficerThe Returning Officer will be David Patten from David J Patten And Associates (Wellington).

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Minutes of the HITO Annual General Meeting Monday 18 April 2016 From 10.15 – 11.26am at MACs Brewery, Cable Room, Corner of Taranaki and Cable Street, Wellington.

ATTENDANCE:Employer Member Attendees:Name SalonAllison Murray-Travers Hair TechAnna Webster GF HairAaron Karam-Whalley Team 7Carol Hayward Chonel HairdressingCathy Davis VivoCory Brown C U HairFelicity Bruce Cocoon HairHazel Newman Three HairdressingHeidi Christian The Room Hair and BeautyJacqui Broughton Jax Hair StudioJanine Simons Elevate training/Mane SalonJeanette Rowley Visons Hair and BeautyJulian Maloney Maloney'sKerri Cox Penny Black HairdressingKyla McLean KarmaLauren Lewis CardellsLynette Karam-Whalley Team 7Maureen Bowring HaircraftNatasha Bird MPhosis Hair StudioNatasha King Fred and GingersNiq James Headspace Pene Burns Forever YoungPhilip Millar Headquaters - Remura AARHPhillipa Adams Prue Hair and Body - Hoon BayPhillipa Middleton Buoy HairdressingRebecca Brent Willis YorkSarah Smith Synergy HairdressingShannon Dowd ZibidoVictoria Thrussell Bliss hair salon

Other Member Attendees:Name Organisation MembershipDeirdre Moran NZARH AssociationPip Grundy Waikato Association of Hairdressers AssociationRachelle McNabney Cut Above EducationJenni Prentice Southland association Association

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Guest Attendees:Name OrganisationDavid Patten DJP AssociatesJohn Dorgan TECPieter Stewart NZFWSue Keats WorksafeElana McCarrison Lifestyle Hair StudioLarissa Macleman TimelyElaine Edwards Minute Taker

HITO Attendees:Name OrganisationKarenza Harris HITOMatthew Ransfield HITOTracey Stanaway HITOFi Nelson HITOShelly Forbes HITOAngela Dorrington HITOKylie Dalley HITOCathy Furlong HITOLouise Walters HITOMerran Kopua HITOLeatrice Andrews HITOErica Cumming HITORob McMaster HITOMyra Gulliver HITOLar Bradley HITOFiona Shaw HITOBobby Hall HITOTania Berryman HITOJason Hare HITOKaren Mettrick HITOFlora Gilkison HITO BoardJulian Maloney HITO BoardBelinda Robb HITO BoardAnne Millar HITO BoardJaye Clark HITO BoardSharon van Gulik HITO Board

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APOLOGIES FOR ABSENCE:Apologies for absence were received from: Rebecca Brent Penny Burns

It was resolved that the apologies for absence be accepted.

Moved: Lynette Karam-WhalleySeconded: Lauren LewisCarried Unanimously

Prior to officially opening the meeting, the Chair confirmed as there was not a quorum present, any decisions taken would be formally ratified at the next AGM

1.0 KARAKIA, WELCOME, APOLOGIES AND HOUSEKEEPINGMerran Koupa-Duff presented the Karakia. The CEO welcomed guests, delegates, HITO staff and introduced the Board Members. The CEO outlined housekeeping, health and safety and the agenda to be adopted for the day

2.0 CONFIRMATION OF APPOINTMENT OF BOARD MEMBERSThe Chair confirmed the constitution allows for an Independent Board Member and an Industry Board Member. It was confirmed there had been seven applications received for the Independent Board Member vacancy (which had been advertised through the Institute of Directors). The Board had reviewed the applications and agreed to appoint Wayne Smith, who is a Chief Executive with a strong ITO background who was looking to extend his governance career. Unfortunately, there were no applications received for the Industry Board Member, and it was noted the Board prefer an individual from the beauty area, but also someone with an innovative mind-set. It was noted the constitution was changed last year to allow the Board to co-opt an individual. Delegates present were requested to approach the Chair if they had an interest in the co-opted position.With regard to the Employee Representative position, again the constitution had been changed to allow for a 5% threshold of votes to be received from members. It was noted the nomination process for the Employee Representative was currently underway. It was noted that current Board Member, Belinda Robb had made the decision not to re-stand for the Board due time commitments required with her new business venture. The Chair acknowledged Belinda’s hard work, noting her innovative, flexible salon concept which is a fresh approach to the industry. The Chair confirmed the Board was losing a member who had put in a huge amount, and provided many excellent ideas. The Board recorded a vote of thanks to Belinda. Belinda thanked the Board for their good wishes, and confirmed she remains as passionate and committed to industry training as she was when she first joined the Board. The Chair confirmed that Jaye Clarke resigned from the Board in February. Jaye was the beauty area expert, she sat on the board for 6-7 years and was a key driver into the implementation of the new beauty programme. Jaye’s decision was based on lack of time to be able to commit to the Board. The Board acknowledged Jaye’s work in the beauty area. The Board Members introduced themselves and their area of expertise to the meeting.

3.0 CALL FOR GENERAL ITEMS OF BUSINESSThere were no items of general business.

4.0 MINUTES OF PREVIOUS AGM HELD ON 20 APRIL 2015

It was resolved that the minutes of the AGM held on 20 April 2015 be adopted as a true and accurate record.

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Moved: Lauren LewisSeconded: Niq JamesCarried Unanimously

5.0 MATTERS ARISING FROM MINUTES OF PREVIOUS AGMThere were no matters arising from the minutes of the previous AGM.

6.0 ANNUAL REPORTThe Chair confirmed the glossy colour version of the annual report was available on the website and the decision had been taken not to print copies, by way of a cost saving exercise. The Chair read her report (contained on Page 1 of the Annual Report) and thanks were recorded to Rob McMaster for his hard work with regard to media associated with “Got a Trade”.The CEO spoke to the highlights of the Operational Report contained in the Annual Report. There were no items for discussion arising from the Annual Report.

It was resolved that the HITO 2015 Annual Report be adopted.

Moved: Philip MillarSeconded: Allison Murray-TraversCarried Unanimously

7.0 FINANCIAL STATEMENTS and AUDITED ACCOUNTSThe Chair confirmed for the first time, the organisation had made a loss of almost $500k, and it was anticipated there would be a further loss next year. Drivers of the loss were that the Board wanted to get a greater focus around the country on what HITO is, and an involvement with Fashion Week was a key way of achieving that, but which cost $150k (unbudgeted). In addition, a Strategic Review was undertaken by external consultants which gathered info metrics on the status of the industry compared with others. This review cost $120k including research and travel, and provided the organisation with new directions. For example, a finding of the review was that annually the hair industry creates approximately 800 new jobs, and 600 in the beauty industry, but HITO has just a few beauty apprentices and about 1000 hair apprentices. The information demonstrated that private trainers and polytechnics have 2,000 hair and 2,200 beauty apprentices, so the market is flooded with people who have gone through private training establishments (PTEs) and polytechnics. There is anecdotal evidence that whilst some of the PTE/polytechnic trained individuals are excellent, a large number are not. It was further reported that many young people do not present well to potential employers. The aim is to turn this around via a new strategy to be discussed later in the AGM.HITO involvement with “Got a Trade” cost $45k, which proved to be very worthwhile, and received excellent media coverage.The Chair opened the floor for questions regarding the finances:Q: Page 19, the Statement of the Financial Position notes some major expenditure under surveys reviews and projects ($170,442) and Industry Development ($238,500) – what does this relate to?A: Industry Development relates to Fashion Week and Got a Trade. Surveys, Reviews and Projects relates to the Strategic Review. It was noted this includes $40k for the NZQA education review. The Chair outlined the Board Strategies for 2016 which will be put in place by CEO. The Board wants the organisation to focus on: Growing Auckland - remembering this is where the majority of PTEs and ITOs are, it is a diverse

market and the traditional concept is changing. Growing Beauty – the organisation has been waiting for NZQA to get the programme underway. Growing Barbering. Digital Transformation – the organisation is currently in the planning stages of the project.

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Growing Schools Relationships – not all schools are involved in Gateway, so it is to become a much broader project.

IPSN - to develop international relationships. Providing greater support to employers.

It was resolved that the HITO 2015 Financial Statements and Audited Accounts be received and adopted.

Moved: Aaron Karam-WhalleySeconded: Cathy DavisCarried Unanimously

8.0 CONFIRMATION AND APPOINTMENT OF AUDITOR

It was resolved that BDO be reappointed as Auditors for 2016.

Moved: Maureen BowringSeconded: Aaron Karam-WhalleyCarried Unanimously

9.0 GENERAL BUSINESSThe Chair advised members this was the opportunity to ask questions and provide feedback to the Board.Q: The content of the Strategic Plan sounds great – PTE’s and Polytechnics were mentioned – What is the organisation’s role going to be in terms of increasing the standard of trainees which come out into the workforce? A: Unfortunately the organisation has no control over the standard of trainees. It was suggested it is the role of employers to provide feedback to PTEs and polytechnics regarding any issues. HITO outlined the new suite of qualifications, the issue that it cannot be guaranteed that all programmes will have unit standards, and the problem that moderation does not always happen. It was confirmed that NZQA has put in place a national consistency arrangement across a range of qualifications from beginner to completion. The consistency check occurs after the individual has completed the course. It was noted that salons need to be clear on what duties the trainee will undertake in the salon – as it is only when this is clarified, that salons can begin to evaluate trainee’s progress.Q: A representative from TEC commented they deal with a number of training organisations and it is common across sectors to hear reference to people not having the skills required in the workplace. It was suggested that employers need to consider the difference between workplace training and provider based training and that it is unrealistic to expect someone from a provider based background to have all the workplace skills required. Q: Legal / Employment Issues. An individual who provides legal advice in the employment area to members of the organisation stated over the last couple of years he had taken an increasing number of calls from frustrated employers who employed graduates from public and private training providers who were not fit for purpose, and queried what audit arrangements the organisation has in place to ensure what is being taught at the institutions meets industry standards and requirements?A: Discussion took place regarding the use of trial periods, which addresses some of the problems but it was noted in using a provisional trial, in being a responsible employer you have to ensure during that 90-day trial period, the person who is not performing is told so, and encouraged to meet the required standards (rather than the employer saying nothing, and informing them after 75 days that their employment will not be continued).

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HITO confirmed there are a couple of different tiers involved in complaints:1) Moderation at every training provider, whereby HITO spend one day with each adviser to ensure the tutor is aware of what is required. It is noted HITO have the most intensive framework in place and are the only standard setting body who visit the site.2) If a salon employs an individual who cannot do the job, the first approach should be to HITO, and then to NZQA who have a complaints process. If there are still issues, NZQA will ask for a skills test to be undertaken. It was noted often the issue is the disparity between the skill set and what happens in reality. The responsibility is on HITO to ensure the individual has the skills, but also on the salon to understand what the individual is being assessed against.

Q: A challenge commonly faced is that training providers lead students to believe they are qualified when they complete the emerging stylist qualification, when in reality they are not. Comments?A: HITO confirmed this is a challenge and confirmed whilst a Level 4 emerging stylist might have the skills, they need commercial time to become professional stylist. Discussion took place regarding training providers setting up commercial salons and it was noted that under the accreditation requirements, the provider must have an arrangement with HITO. It was noted there is nothing to stop a training provider from setting up a commercial salon as long as it is separate from the training environment, and as long as the sole purpose is around commercial hairdressing. It was confirmed the trainees need to meet the standard expected of 25 clients per week, 15% chemical work. A training provider present at the meeting confirmed providers do not tell trainees they will be fully qualified when they complete the course. It was suggested that trainees are of the opinion that when they have completed the training they can cut, colour and are therefore a senior stylist – but in reality, they are not. It was noted that regulation is good, but it is voluntary and anyone can open a salon and cut hair.Action: The Chair suggested it important to note the comment made by TEC that HITO is not the only ITO experiencing the gap between what goes on in workplace and the training environment. The Chair suggested the Board should take this on board when looking at new strategy.Q: Discussion took place regarding how to gain a barbering qualification, is there a format and can it be undertaken through hair salons? A: It was confirmed that hairdressing and barbering are very different skills. It takes a long time to move from hairdressing to barbering, there are a lot of new skills to be learnt and one often has to un-train from hairdressing to retrain to barbering. It was noted there is however off the job training and trainees do gain recognition for some generic skills. The organisation is currently looking to develop a sector programme for barbering.Q: What is the Board looking to do regarding the Strategic Direction for Schools?A: The Gateway Programme is the transition between secondary school and work. However, a huge number of schools are not involved in Gateway or have a trades’ academy with no hairdressing. The idea is to get the message across to schools, mums and dads, families to tell them about hairdressing apprenticeships in order that when their children leave school, hair and beauty including barbering are much more in their sights than has been in the past. It was confirmed there are a multitude of different pathways for trainees to go down and the new strategy will not involve just Gateway, but the whole channel of schools and how to get the message out better.Q: Many regions are unaware of the “Got a Trade” promotion. If HITO could liaise with NZARH on “Got a Trade” and involve all the salons it could be a winning promotion. A: The Chair and Board are supportive of the promotion, and were surprised at the amount of media attention it received.Q: With regard to the earlier comment regarding the differences in technical competencies and the focus on workplace skills and abilities, it was suggested that trainees develop personal attributes in the workplace. The two mix, but there is a gap. A: It was noted the issue of personal attributes is an issue in all workplaces, even with doctors in hospitals.

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Q: Cathy Davies introduced Mila Larsen, an intern from Finland who is working in New Zealand. It was noted Mila had studied for three years, and now has to complete 185 hours in the workplace, which serves as a good example of internships in action. Q: The Board’s intention for the future of WorldSkills and international competitions was queried, noting that WorldSkills are aiming for international accreditation with UNESCO (50 countries, 50 different trades)?A: The Chair confirmed for next year or two the organisation will not be involved in WorldSkills, as there is much work to be undertaken in New Zealand growing the strategies outlined earlier. The Chair stressed the need to focus all energies on the organisation’s key strategies, but confirmed that the development of international links remains in the strategic plan. The Deputy-Chair confirmed the organisation needs to return to its’ core business and that unfortunately it cannot do everything it would like to. The organisation is losing share, trainee numbers are declining and there is a great deal of work to do with regard to repositioning.

10.0 CLOSEThe AGM closed at 11.26am.These minutes are accepted as a true and accurate record of the AGM Held on Monday 14 April 2016.

Signed: ………………………………………………………………………. Date: …………………………………………

Flora Gilkison (Chair)

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Minutes of the HITO Special General Meeting Monday 4 July 2016

From 11.45 – 12.20 at Miramar Golf Club, Wellington Airport

Attendance

Employee Member Attendees:Name OrganisationMatt Forsman Matt Forsman Hair Ltd

Philippa Middleton Buoy

Gabrielle Bundy-Cook Spectra Employer and also representing Palmerston North Hairdressing Advisory Group

Alison Murray-Travis Hair Technique

Niq James HeadspaceOther Members:It was noted Niq James held proxy votes representing the Canterbury Region and Anne Millar held a proxy vote for David Shields.Board Attendees:

Flora Gilkison (Chair) Sharon van Gulik (Deputy Chair) Anne Millar Wayne Smith

HITO Attendees: Erica Cumming Rob Sewell Rob McMaster

Apologies for Absence: Julian Mahoney Maureen Bowring Ray Asquith Lynnette Karam-Whalley Philip Millar for the Auckland Association Brenda Alinson Anna Munro Webster Kerri Cox

Other Attendees: Elaine Edwards (Minute Taker)

The apologies for absence were accepted.

Welcome, Introduction & Rationale

The Chair thanked everyone for attending and apologised for confusion with regard to the meeting start time. The new HITO Finance Manager (Rob Sewell) and new Board Member (Wayne Smith) were introduced and the other Board Members and attendees introduced themselves.The Chair confirmed the reason for the Special General Meeting was that there was not a quorum present at the AGM in April 2016. Therefore, decisions made at that meeting could not be ratified and implemented without holding a Special General Meeting. It was confirmed that 25 employer members (5% of members)

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were required for a quorum. Under the constitution if at the start of the AGM there are not 5% of employer members present, the meeting may be delayed by 30 minutes to determine if there are sufficient numbers – if not there needs to be a period of at least seven days before holding a Special General Meeting. The constitution accepts that any number of people present at the subsequent Special General Meeting meets the criteria. The Board confirmed that prior to the AGM sufficient acceptances had been received to meet the quorum, but unfortunately a number of employer representatives did not attend on the day.An error was noted in the documentation issued regarding the Special General Meeting, which stated that 10% of members present was not achieved – this should have read 5% of members.

Call for general business

There were no items of general business.

Minutes of Previous AGM 20 April 2015

It was resolved that the minutes of the AGM held on 20 April 2015 be adopted as a true and accurate record.Moved: Niq JamesSeconded: Sharon van GulikCarried Unanimously

Matters Arising from Previous AGM

There were no matters arising from the minutes of the previous AGM.

Financial Statement and Audited Accounts

The Chair opted not to re-read her Chair Report (contained in the Annual Report), and confirmed her report had been read and discussed at the start of the April meeting.The Chair confirmed the Financial Statements and Audited Accounts were discussed at the April AGM and approved in principle, on the understanding they would need to be ratified at a later date.

The Chair confirmed the organisation normally is in surplus, but was in deficit this year as there had been substantial expenditure and developments in the IT area in order to re-engage with reducing apprentice numbers, particularly in the Auckland area. This reduction in apprentices had been for a variety of reasons including a delay in NZQA agreeing new programmes and TEC having not held back funding on people attending PTEs and ITEs. The Chair spoke about the issue of TEC funding programmes for which there were no job outcomes, and it was noted that industry had advised HITO that people coming out of PTEs and ITEs were not at a commercial level. It was noted there needs to be a changed structure to offer a different solution, and hence the Board have begun to invest funds in new solutions. The Chair noted the CE has been a fantastic steward of funds and built up a good surplus and the Board worked hard to encourage the CE to invest in new opportunities and hence the financial deficit. It was confirmed the Board expected to be in deficit for 2015, that the organisation has a very strong balance sheet and will be following the same strategy in 2016.

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Questions

What are HITO doing to attract good quality young people into the industry?The Chair confirmed a new role has been created of General Manager Business Development, which would be based in Auckland. The focus of this role will be on sales and marketing to get more apprentices through the pipeline. A Schools Liaison person is to be appointed and HITO will have a presence at “Got a Trade” and NZ Fashion Week. Toolkits are being developed and other online resources to engage young people regarding apprenticeships and to give employers greater support. HITO are also building a digital capability presence and developing a digital marketing campaign. It was confirmed that VUE was one new resource developed for trainees last year. Is the Board Honoraria expected to increase? The Chair confirmed the honoraria has just increased (in the current financial year) from $500 per meeting to $7.5k per annum for each member. The Chair’s honoraria increased from $6k to $10k. The increases were based on the significant demands on the chair and members. It was confirmed that comparison with the Institute of Directors Board Fees Scale was undertaken and the revised honoraria remains at the lower end of that scale. It was confirmed that as HITO is a not for profit organisation, board members do not undertake the roles for the money, however it is important they are not out of pocket. The Chair confirmed there will be a comment in the current year’s financial report regarding the Board Honoraria increase.ACTION: CE/Finance Manager to ensure there is an audit comment in the 2016 Annual Report regarding the Board Honoraria increase.

It was resolved that the HITO 2015 Annual Report, Financial Statements and Audited Accounts be received and adopted.Moved: Gabrielle Bundy-CookeSeconded: Philippa MiddletonCarried Unanimously

Confirmation and Appointment of Auditor

It was resolved that BDO be reappointed as Auditors for 2016.Moved: Philippa MiddletonSeconded: Gabrielle Bundy-CookeCarried Unanimously

General Business

There was no general business.

Close

The SGM closed at 12.20 pm.These minutes are accepted as a true and accurate record of the SGM Held on Monday 4 July 2016.

Signed: ………………………………………………………………………. Date: …………………………………………

Flora Gilkison (Chair)

ACTION (to be carried forward to the Board Actions Register)

Item Owner Due DateCE/Finance Manager to ensure there is an audit comment in the 2016 Annual Report regarding the Board Honoraria increase.

CE / Finance Manager November 2016

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HITO Board Chair’s Report 2016A very eventful year with change the number one topic. In July, we farewelled our long-standing CEO Erica Cumming and welcomed our new CEO Kay Nelson in November. The organisation was held in good stead by Rob McMaster during the intervening time.Change has been happening in the ITO sector with NZQA instituting the requirements for New Zealand Certificates to have a variety of pathways for young New Zealanders to complete their qualifications. Apprenticeships are but one pathway. We have seen the extreme growth of institutional learning compared with apprenticeships over the last few years. This has been paralleled by a decline in apprentice numbers and a decline in the number of employers being prepare to take on apprentices. The HITO Board firmly believe along with many in our industry that apprenticeship training is the best way for our industry, it guarantees a job, means the newly qualified hairdresser, barber or beautician has commercial skills, understand how to handle a full day of work and already has a strong client base. Plus, the added benefit of no student loan. Why then the decline in numbers when other ITOs are experiencing growth. The Board and new CEO have looked long and hard at why the “HITO training offer” is not being snapped up as it is a fantastic entry into an amazing, creative, stable set of industries.Our offer and the way we have been delivering it is no longer an enticing offer, the training material, method of delivery, costing and the way we communicate all need to undergo change if we are to bring back the demand for apprenticeships. HITO has been an internally focused organisation with an organisation design to match. To compete and fulfil its legislated obligations HITO needs to be more externally focused more customer centred and more progressive. These were the drivers for change. The change of CEO allowed the Board to look at how we move forward and we believe that we now have the right drivers in place to allow this change to occur. It’s exciting, but the proof will be in the eating and so we need to keep on communicating with our stakeholders to ensure we gain the benefits.There have been areas of outstanding performance during the year. The award for the Online Vue programme was something the Board was very proud of and thanks all involved. The Awards Evening at the Langham in November was another highlight and very satisfying to see the depth of talent coming through. Congratulations to all our award winners and graduates, a tremendous achievement.The Board has welcomed its first co-opted Board member Louise Gray who will bring relevant beauty industry skills to the board arena. This is an area of huge potential and for a variety of reasons we have been slow to adopt programmes which the beauty industry will support and take on apprentices. 2017 will see real progress with the beauty industry.Health and safety is an important focus for all organisations and the culture of being prepared starts at the governance level. To assist this the Board have all undertaken health and safety training through the Institute of Directors as well as undergoing board evaluations to check that we have the right governance profile and work well together as a team.Change is costly and the Board are aware that to get the changes required will cost. As such we are prepared to run another year of deficit, i.e. spending some of our balance sheet cash asset. The Board is focused on value added spending and will report on these to you during the year.I must also acknowledge the tremendous work and commitment we have had from our retiring board member Sharon van Gulik. Sharon has assisted HITO over many years, most notable was her contribution to the major Constitutional change which really helped to unleash the organisation. She has been a very loyal and able supporter of HITO, bringing to the board many innovative ideas, always focused on what is best for trainees and the industry. Her commitment to the Association and how HITO works hand in hand with the industry is an example of her dedication and loyalty. She has been a fantastic support to me as Deputy Chair, always available for a phone call or email. I’m sure all the board will really miss her once she completes her time on the board.My grateful thanks go to all HITO staff and fellow Board members. It’s been an eventful year and we have all managed to pull in the same direction.Dr Flora GilkisonHITO Independent Board Chair

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Financial Statement - Audited Accounts 2016Separate Document

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Elected Applicant Statements

Amanda BennettsAlthough I have limited experience in hair and beauty, I do represent your market and can provide a different point of view from those in the industry. As an innovation specialist, I can help the board develop and keep up with the ever-changing demands of modern commerce. Education has changed dramatically over the past few years with introduction of MOOC (Massive Online Open Courses) and the huge uptake of ‘non-work related’ education. Allthese elements and more will have a huge effect on developing educational standards & systems. Innovating will be key to this boards success.

Angeline ThornleyI would welcome the opportunity to serve the industry as a HITO Board Member. The future for hairdressing depends on the ability of the industry to train high quality hairdressers, barbers and therapists in all the beauty fields in sufficient numbers to meet the needs of industry. I promise you that by drawing on the experiences I have had in all these fields in diverse circumstances that I can contribute positively towards objectives that will achieve the bold goals that HITO have already set, and offer suitable skills to aid with the ongoing development of strategies that will continue to meet and exceed the industry’s expectations.

Anne MillarI am passionate about hairdressing, and devote my time to working with the youth in our industry. I am excited about the direction that HITO is embracing for the future of the hairdressing, beauty and barbering industry, and believe that the Board needs continuity for this to be successful.

Christa RowlingI am currently a senior stylist and apprentice trainer at gf hair with 9 yrs industry experience. As an elected board member, my aim would be to promote a future focus in our industry. I am a firm believer in the importance of apprenticeship training. I believe it is essential to support and promote training that will meet the needs of both employers and employees in the hair and beauty industries. My previous experience as the HITO board Employee Representative (2011-2015) and as an Industry representative on the Hairdressing Advisory Group (2012-present) gives me valuable insight into where we have come from and the challenges facing HITO and our industries.

Craig StinsonI consider myself a visionary leader and strategic thinker. This can be demonstrated through my oversight and development of multiple hairdressing businesses around the Wellington Region over the last 20 years, reviewing and re-energising to meet the changing demands of our clientele. I am applying for this role as I see a need to keep our profession growing. I will be an advocate and a voice for the members of our organisation to ensure that we increase the number of qualified hairdressers in the marketplace and keep the apprentices engaged in their chosen profession. I believe it is the role of the Board to ensure that the youth of today see hairdressing for the exciting future that it holds.

Des BrennanMy wide-ranging career has progressed from senior management to governance. Experience as a chief executive has provided a strong organisational and strategic sense, together with a clear understanding of the distinct natures of management and governance. My leadership path spans a number of sectors. These include manufacturing, media, dairy, wine, public service, building, education and sport. I look for clarity of purpose, values and achievement in organisations. My interest is in the bigger picture, the challenges and drive for opportunities – that area of less certainty. Will our plan ‘make the boat go faster’? I value a principled and collegial style towards governance and a pragmatic and transparent approach to decision-making and accountability to stakeholders. I am involved in a number of governance roles and value working with a range of organisations and people in the more cause-driven, not-for-profit field. Continuing education is a

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commitment for me as a Chartered Member of the Institute of Directors, and conscious of the need to add value and bring a fresh perspective.

Donna WatersonI have been part of the hair and beauty industry since I was 16 years old and have had many roles within the industry. I started my hairdressing journey as an apprentice under Ray and Georgene Astwood at Hairline in Hamilton. I was very privileged to be part of this amazing family. I learnt very quickly that if you worked hard you could achieve everything and more. They not only gave me a trade and skill I would have for a lifetime but also ignited a passion for this industry and they became my role models as they taught me the importance of giving back. In my current role as General Manager of Tauranga Hair Design Academy trading as Hair to Train, a position I have held for over 9 years I have built up a very strong rapport with local business and have a strong relationship with MOE, TEC and NZQA.I am extremely organized, I have a particular interest and care about our youth and am passionate about our industry. I believe “Hairdressing/Barbering/Beauty” are amazing professions to have and if I can give other people the opportunity to do this and have half the life I have had, this would make me very happy. I would bring a huge amount experience to the Board, through my various past roles and contacts and will be able to bring a fair perspective on what our industry needs now and the challenges HITO faces in the future.

Gordon LeggeI will bring extensive commercial experience serving on the boards of several small private companies as well as the board of Motorsport New Zealand. I bring governance experience at small retail level and at ‘not for profit’ board level.I have industry experience as I am a partner in a small Christchurch hairdressing business. I have day to day retail experience. I have been a keen developer of young talent hiring many students straight from schools and enjoy watching them grow and develop. Having studied electronics, I have a very good understanding of technology. My key strengths are my ability to think quickly and problem solve while leading a team to a shared goal. I am an ideas person, a rainmaker, I like to make things happen.

Grant ThomasOver the past 10 years I have worked closely with my wife (Josie Swan) in developing business strategy for her two Salons. She is the Rodney Wayne franchisee for Manners St, Wellington City, and Queensgate, Lower Hutt. I have a sound understanding of the key drivers of success for a hairdressing business. One key factor is the training and development of qualified stylists. I would be looking to ensure HITO strategy aligns with employer and trainee needs regarding an efficient and effective industry training delivery. I have extensive experience working with other industry training organisations therefore understand the issues and challenges in working with the various parties involved with funding and delivering industry training to meet trainee and employer needs.

Iris RichterMy name is Iris and I am applying to become a board member of HITO. I have worked in different management teams for 12 years with a focus on general management, strategic planning, product management and marketing. I am experienced in local and global markets, across a wide range of industries. I now successfully run a business coaching company, Business Kitchen as well as being a wedding celebrant. I also act as a trustee on the boards of Bellyful NZ and Plunket Waitemata. All my positions seem different but what I enjoyed the most in all of them was my ability to apply my critical thinking, influence the strategic direction and inspire people to perform. I believe that my successful career is down to high ambition, drive, honesty and strategic thinking. I am passionate about businesses and hold an executive MBA and a BSc in International Marketing. One of my managers stated the following words when describing my strengths in his recommendation letter: ambition, drive, high sense of urgency, team player, leadership skills and strategic thinking. What helps me to deliver is that I am very result oriented and I consider the key to this is to remain highly focused on priorities, as well as having fun doing it. I encourage you to visit my website, read about me and watch my videos on www.businesskitchen.co.nz and www.celebrant-iris.co.nz and to view my profile and references on Linked In nz.linkedin.com/in/irisrichter/.

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Jacqui VictorI have been in the hair industry now for 32 years. I have been a salon owner for 22 of those years. I have learnt that to grow your own stylists in your business is the best way to succeed. Apprentices are the life line of your business. What an incredible buzz I get out of nurturing, mentoring and training young hairdressers to be the best they can be. I enjoy seeing them blossom into stars. This is the best feeling in the world for me as an employer. I really want to encourage more business owners to take on apprentices. The feeling of accomplishments is phenomenal as the business owner and from the apprentice’s perspective. We need more Qualified hairdressers in New Zealand. This means we need more salons taking on apprentices. I believe True Grit is an excellent example of a salon that has put so much into the industry and I would like to see more of it from other salons and salon owners. I feel I can help encourage and prove that it does work to our advantage. It’s a win/win for everyone.

James TurnerI am a passionate and experienced leader and director, with excellent knowledge of education and training policy and regulation in New Zealand. I have worked closely with and provided advice and guidance to a number of Private Training Establishments over recent years, having previously been a senior manager at the Tertiary Education Commission. I am keen to contribute to HITO’s ongoing success and aside from my technical knowledge and governance experience, am a strong communicator and very good at establishing and maintaining effective relationships

Joanne NaishI have worked in the hair and beauty industry for 6 years and observed a very high standard of education in-salon. It became clear to me early on that there are mixed opinions in the industry about the consistency and value of classroom based tertiary training. I am very interested in seeing these qualifications become respected and suspect improvements need to be made in the accountability of training organisations. I believe it is important to deliver to consistently high professional standards while meeting the requirements of funders and industry stakeholders.

Kevin BryantHaving spent 15 years in the ITO sector, 13 as CEO of Agriculture and the Primary ITO, including some time on the ITF board, as a director and a chair, I have considerable experience, to offer to this role. I am passionate about helping people achieve more than they believe they can and in turn helping businesses achieve great results. I have been fortunate to have been able to operate in this space for some time both as a CEO and as a self- employed consultant. I am seeking the opportunity to extend this experience to a governance role. I believe I have the energy and passion and the background knowledge and understanding to deliver for HITO.

Leila RyanThank you for the opportunity to be part of an amazing organisation.

Lisa MohiI am a fully qualified hairdresser with a passion for the industry, I have owned a salon for the past 4 years and loved everything about it (even the hard parts!). In those 4 years helping 3 other hairdressers get their qualification was a huge achievement for me and currently have an apprentice in her second year. I want to be a part of the board to gain knowledge and share my own and to help improve HITO to the best of my ability.

Maree Jocelyn FalconerI am a qualified hairstylist and have been hairdressing for thirteen years. I opened my own salon three years ago, which I love having and it has meant it works well around family life too, which is important to me. I am an assessor for HITO in which this will be my sixth year assessing. I really enjoy going into the different salons and seeing the stylists succeed and view their amazing work. I am very passionate about the hair industry. I love how it is forever changing with new and exciting things, and you are always learning with such

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inspirational people and ideas out there. I am honest, reliable, hardworking and really enjoy a new challenge. I would love the opportunity to be a part of a board that is striving to improve and help the hair industry.

Michael HopeSponsorship/internship/apprenticeship. I’ve successfully trained a few.

Shelley Kelsen-MacdonaldMy passion is education and acknowledging the importance of our responsibility towards learners, both in the workplace and within training establishments. I recognize students as first priority and aim to provide support and encouragement to ensure that their personal and academic success is achieved.

Veronica ArisWith over 15 years in senior level positions overseeing marketing, sales and brand strategy I bring a commercially focused approach to drive strategy and growth. I relish the opportunity to be on the board of HITO and feel that I have the attributes to be successful in this role. I am a strong advocate of apprenticeships having started my working life via that route which has enabled me to build the foundations of my career. A professional member of the Institute of Directors I hold a number of board positions, instilling robust governance practices to enable listed companies, community groups and sporting associations achieve their long-term goals and vision. Through my board positions I understand the complexity of working with Government. I am also a Chartered Marketer and have worked with global, multi-million dollar organisations to increase brand presence, expand marketing initiatives and deliver value back to a wide range of customers. I am a professional yachtswoman and was a member of the winning crew in the 2011/12 Clipper Round the World Yacht race. I continue to sail and coach others in the sport.

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Proxy Voting FormEmployer Members of HITO who wish to exercise their vote at the HITO Special General Meeting on 20 June 2017 can appoint a Proxy to attend the meeting on their behalf. However only the following people may hold a Proxy:

A Delegate of an Employer Member: may hold up to four Proxies at a General Meeting. A separate proxy form must be completed for each Proxy.

A Representative of an Association Member: may only hold Proxies for Employer Members that are current members of that Association.

For the Proxy to be valid, complete this proxy form. To be valid, it must reach HITO by email no later than 4:30pm 20 June 2017 at the following email address:[email protected] There will be no motions to vote for but there will be voting for two elected Board Members.

BUSINESS NAME

BUSINESS ADDRESS

NAME OF PROXY

Name Name NameAmanda Bennetts Angeline Thornley Anne Millar

Christa Rowling Craig Stinson Des Brennan

Donna Waterson Gordon Legge Grant Thomas

Iris Richter Jacqui Victor James Turner

Joanne Naish Kevin Bryant Leila Ryan

Lisa Mohi Maree Jocelyn Falconer Michael Hope

Shelley Kelsen-Macdonald Veronica Aris

I confirm that I have the authority to complete this proxy form and direct the proxy to vote on my behalf.

Signature of employer or

business

Date

I confirm that I am eligible to be appointed as a Proxy and that I will vote in accordance with the direction of the Employer Member

Signature of proxy

Date

Now email this proxy form to EMAILADDRESS before DATE AND TIME (DAY OF THE EVENT).

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Postal Voting FormIf an Employer Member (a business) wishes to exercise its vote at the HITO SGM on DATE by casting a Postal Vote, this form must be completed by the Delegate of that Employer Member (business). For this Postal or Electronic Vote(s) to be counted it must be completed and reach the Returning Officer (David Patten from David J Patten And Associates (Wellington)) by post or email no later than 5:30pm 18 June 2017 at the following addresses:

Post: David PattenDavid J Patten And AssociatesLevel 1330 Thorndon QuayWellington 6011

Email: [email protected]

BUSINESS NAME

BUSINESS ADDRESS

NAME OF PERSON VOTING

Board Member ElectionPlease cast your vote by placing a tick in the box below that correspond to the name of the applicant you wish to be an Elected Board Member on the HITO Board. Please leave the other boxes blank. You may only vote once for two (2) of the applicants below. Any extra marks or votes will invalidate all votes on the form.

Name Name NameAmanda Bennetts Angeline Thornley Anne Millar

Christa Rowling Craig Stinson Des Brennan

Donna Waterson Gordon Legge Grant Thomas

Iris Richter Jacqui Victor James Turner

Joanne Naish Kevin Bryant Leila Ryan

Lisa Mohi Maree Jocelyn Falconer Michael Hope

Shelley Kelsen-Macdonald Veronica Aris

I confirm that I have the authority to complete this Postal Voting form on behalf of the Employer Member.

Signature of Person voting

Date

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SGM Voting FormThis is the voting form to be used by Employer Members at the SGM.Employer Members of HITO who wish to vote at the HITO Special General Meeting on 20 June 2017 will use this form to vote as part of the secret ballot. When the vote has taken place, this form should be provided to the Returning Officer. The Returning Officer will then collate Postal, Electronic, Proxy and Secret Ballot votes.There will be no motions to vote for but there will be voting for two elected Board Members.

BUSINESS NAME

BUSINESS ADDRESS

NAME OF PERSON VOTING

Name Name NameAmanda Bennetts Angeline Thornley Anne Millar

Christa Rowling Craig Stinson Des Brennan

Donna Waterson Gordon Legge Grant Thomas

Iris Richter Jacqui Victor James Turner

Joanne Naish Kevin Bryant Leila Ryan

Lisa Mohi Maree Jocelyn Falconer Michael Hope

Shelley Kelsen-Macdonald Veronica Aris

I confirm that I am the Employer Owner of the HITO Employer Member business above and have the right to vote.

Signature of employer member

Date

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