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Introduction to a Mobile Dispatch Platformfrom Blue Point IT Solutions: Bluemobile
The Bluemobile application suite for smart phones running the Microsoft OS is a software platform designed to support the operation of mobile outdoor working crews in maintenance, emergency
response, security and similar operations in handling everyday or exceptional incidents.
(c) 2010 Blue Point IT Solutions. All rights reserved.
Get more done.Throw away the whiteboards, stickies, slips of papers and
spreadsheets then toss your old tired inefficiencies into the
trash with them. By using the Bluemobile dispatch mobile
software system, dispatching will be instantly familiar to
your old and new dispatchers. And they’ll get more done.
Quickly access the status of orders, requests andreports with a visual display of color-codedtimelines and statuses, instant messaging andquick lists that instantly provide your staff with theinformation they need to do their jobs in anextremely efficient manner.
Information from order processing throughdispatch to the employees on the field andinvoicing reporting flows through the mobiledispatch software system in a true one-entryexperience.
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(c) 2010 Blue Point IT Solutions. All rights reserved.Page 2 - An introduction to Bluemobile
Handle everyday & eceptional incidents with maximum e�ciency.The Bluemobile application suite for smart phones running the Microsoft OS is a software platform
designed to support the operation of mobile outdoor working crews in maintenance, emergency
response, security and similar operations in handling everyday or exceptional incidents.
The mobile software application is loaded on mobile phones and portable computers and can be configured so that devices are organized in groups hierarchically, with one node set to have the role of the Control and Command Center (C3). The status of all devices is replicated and maintained centrally on a secure transparent server application.
People within the groups and up the command chain can then freely exchange messages while supervisors and the C3 can also assign tasks to individuals lower in the hierarchy. At the same time all active devices and their status are visible for the other members of the same group (and for the hierarchy) so that what everyone does is known and it is also displayed on a map on the smartphone.
(c) 2010 Blue Point IT Solutions. All rights reserved.Page 3 - An introduction to Bluemobile
Application Features
Tracking. Each smart phone device equipped with the Bluemobile software is continuously tracked through the GPS satellite network and the GPS chipset on the smart phone that is managed by the software application. The periodicity of the tracking notifications is configurable. Data record of the successive positions of all active devices is maintained on the server.
Messaging.The application currently provides text messaging capability. Each user, field crew member, supervisor or C3 operator, can compose a text message and select to send it to one or more recipients. Message exchange can be encrypted if required, A log of all messages, time stamped is maintained for a posteriori analysis. Optionally, the application messaging mechanism can be configured to also support the exchange of attachments (still images, video or audio clips).
Task assignment. The C3 operator can initiate tasks/ work assignments targeting specific individuals, groups or sub-hierarchies. Work requests are queued and have a status (e.g. pending, in-progress, completed) with the names and number of status states configurable. Depending on the configuration, operators may or may not have a choice to accept or decline a task. All group members can see the tasks assigned and their status color-coded on their device.
Interfaces.The application software can be configured to receive and send status information to external system via ODBC, XML or using a web services interface (through the Bluemobile server).
Welcom
e, John Doe!
Exit
Menu
Teams
BlueOne Team
John Doe
Michael Jam
es
Hellen Smith
Projector Malfunction 34 Unirii
BlueTwo Team
Team M
ichael
Rapid Team
Console
UsersW
RsM
apInvoice
Tree
status
*
Welcome, John Doe!
Exit
Menu
TeamsBlueOne Team
John DoeMichael James
Hellen Smith
Projector Malfunction 34 Unirii
BlueTwo Team
Team Michael
Rapid TeamConsole
UsersWRs
MapInvoice
Tree
status
*
Welcome, John Doe!
Exit
Menu
Teams
BlueOne TeamJohn DoeMichael JamesHellen SmithProjector Malfunction 34 Unirii
BlueTwo TeamTeam MichaelRapid Team
Console
UsersWRs
MapInvoice
Treestatus
*
Welcome, John Doe!
Exit Menu
Teams
BlueOne Team
John Doe
Michael James
Hellen Smith
Projector Malfunction 34 Unirii
BlueTwo Team
Team Michael
Rapid Team
Console Users WRs Map InvoiceTree
status *
(c) 2010 Blue Point IT Solutions. All rights reserved.Page 4 - An introduction to Bluemobile
Other Important Features
Map display.The application displays on a map on the device its own position as well as the positions of the other active units in the same group (or hierarchy), as well as the position of each task assigned (if they can be geo-referenced).
Intuitive GUIThe application has an intuitive graphic user interface, with its own icons and other visual elements that make it more friendly for users, being aneasy-to-learn & easy-to-use visual environment.
(c) 2010 Blue Point IT Solutions. All rights reserved.Page 5 - An introduction to Bluemobile
Welcom
e, John Doe!
Exit
Menu
Console
UsersW
RsM
apInvoice
Tree
status
*
DN
1H
erastrau
Lake
Bucuresti - Ploiesti
Redisoara
Studina Street
44.4896 26.0748
Welcome, John Doe!
Exit
Menu
Console
UsersW
Rs
MapInvoice
Tree
status
*
DN 1
Herastrau
Lake
Bucuresti - Ploiesti
Redisoara
Studina Street
44.4896 26.0748Welcome, John Doe!
Exit
Menu
Console
UsersWRs
MapInvoice
Treestatus
*
DN 1
HerastrauLake
Bucuresti -
Ploiesti
Redisoara
Studina Street
44.4896 26.0748
Welcome, John Doe!
Exit Menu
Console Users WRs Map InvoiceTree
status *
DN 1HerastrauLake
Bucu
rest
i - P
loie
sti
Redisoara
Studina Street
44.4896 26.0748
For more information please contact:
Bluepoint IT Solutions SRL41 Primaverii Blvd, S1, Bucharest RomaniaT: + 40 21 316 05 25F: +40 21 316 05 30E: [email protected]://www.bluepoint-it.ro
(c) 2010 Blue Point IT Solutions. All rights reserved.Page 6 - An introduction to Bluemobile
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