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Block Community Portals
Networking rural communities in the North East
National Informatics Centre
DIT, MC&IT, GOI
National Informatics Centre
Background
• eNRICH a community software solution framework
(CSSF)
Joint effort of NIC & UNESCO, New Delhi.
Installed in ictPR project sites of UNESCO (4 in India and 3, one each in Bhutan, Bangladesh and Sri Lanka)
http://enrich.nic.in
National Informatics Centre
Background
• The CSSF enhanced to facilitate
Inter-community interaction
Multiple & Multi-level Management
• The enhanced CSSF used to dynamically generate the block community portals of the N-E states of India.
National Informatics Centre
Community Information Centre Project in NE states (8)
• Sponsored by DIT, MC&IT, GOI
• Implemented by NIC
• 1 server, 5 clients, 1 VSAT
• Two CIC operators manage the centre
• Services include Information dissemination, e-learning, telemedicine, training etc.
• Block community portals required to enable rural communities access information/ services ,
networking among communities thereby strengthening & empowering them
National Informatics Centre
Block Community Portals for NE states under CIC Project
• Block community portals for 487 blocks of N-E states of India
• The portals enable sharing of content and promote inter- & intra- block interaction
• Multiple managers help in managing the content & communication facilities of the portal
National Informatics Centre
Community Manager
District Government
Subject/Domain Expert
State Government
Our
Block Community Portal
Your
Block Community Portal
Information/messages
MessagesMessages
MessagesMessages
Info
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ion/
mes
sage
s
Information/messages
Lo
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no
wle
dg
e
Glo
ba
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ow
led
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Messages
National Informatics Centre
Guiding Theme for Community Portals
Focus on local • People
• Practices
• Values
• Information & Communication needs
National Informatics Centre
Guiding Theme for Community Portals
Provide a window to Global
• Information & knowledge
• Market Avenues
• Communication & Interaction with peer communities
• Learning Scope
National Informatics Centre
Guiding Theme for Community Portals
With Information Assurance
• For public use
• For private use
• Under moderation
• Through mediation
National Informatics Centre
Local Need Assessment
• How it was carried out? Analysis of existing ICT systems (community related
and e-governance )across the South-Asian region
A SWOT Analysis of the region
• Output Generic Information Categorization Plan
A bank of authentic URLs relevant to each category/sub-category of the categorization plan
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Local Need Assessment
• Carry out need assessment in the beginning with the categorization plan as a starting point
• Specialize categorization as per local specificities
• Carry out need assessment on a continuous basis
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Local Need Assessment
• Explicit Request Community members can send requests to
managers on the information they need
• Implied Need Analysis of user navigation pattern
• Polling Poll people’s opinion about the need for particular
information/service
National Informatics Centre
Government Services Provision
State Manager Is a representative of the state government
Posts state government related information, messages, links, tender notices etc.
Posts once & received by all blocks of the state
National Informatics Centre
Government Services Provision
District Manager Is a representative of the district administration
Posts district administration related information, messages, links, tender notices etc.
Posts once & received by all blocks of the district
National Informatics Centre
Government Services Provision
Block Community Manager (CICO)
Interacts with the BDO
Posts block government related information, messages, links, tender notices etc.
Displayed only in that block portal
National Informatics Centre
Local Democratic Participation
Communicating with the government
• A community member can send/receive messages to/from
• Block manager Who interacts with the BDO
• District Manager Who is a representative of
the District administration
• State Manager Who is a representative of
the state government
National Informatics Centre
Local Democratic Participation
Through Opinion Polls
• State Poll Relates to issues of the
entire state
Posted by State Manager
Appears in all block portals of the state
Presents a consolidated opinion of all blocks of the state
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Local Democratic Participation
Through Opinion Polls
• District Poll Relates to issues of the
entire district
Posted by District Manager
Appears in all block portals of the district
Presents a consolidated opinion of all blocks of the district
National Informatics Centre
Local Democratic Participation
Through Opinion Polls
• Block Poll Relates to issues of the
block
Posted by Block Manager
Appears in all block portals of the district
Presents a consolidated opinion of the members of the block
National Informatics Centre
Making ICTs relevant for local communities
• Single, one-stop, simple & consistent user interface for the community’s all information & communication needs
• Supports local language
• Supports multiple-media (text, audio) etc.
• Can work with or without Internet connectivity
• Links to local/internet files/urls
• Works on desktop as well as server-based environment
• Requires no technical expertise to manage the portal
National Informatics Centre
Nurturing Local Content
• Local knowledge that has originated locally (indigenous) and influenced by local culture, need & environment
• Global knowledge that needs to be adapted to local needs, capabilities & environment
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Nurturing Local Content
Local Knowledge • Local Database People can upload content
on such information as local medicine, medicinal herbs etc. (as text, audio or video files)
Moderation by domain specialists
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Nurturing Local Content
Global Knowledge • Information Resources Domain Managers/
specialists can provide content based on perceived/ implied/ explicitly-stated needs of the community
Domain managers for the • Entire state
• Entire District
• Block
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Promoting Intra-community Interaction
• Exchanging messages thru Bulletin Board
• Directly sending messages to other user(s) of the block
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Networking Rural Communities(Inter-Community Interaction)
• Exchanging Messages thru Bulletin Board
• Sharing Content thru Local Database
• Directly sending messages to user(s) of different blocks of the same state
National Informatics Centre
Two Facets of Block Community Portals
Consists of two main components: Community Portal – the interface that will be
used by the community members
Desk Manager– a site administration and analysis tool for Managers and researchers
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The Desk Manager
• The portal management site used by CICOs,
District Managers,
State Managers &
Domain Managers
to collaboratively manage the information content in & communication through the portals.
National Informatics Centre
Thank You
National Informatics CentreDepartment of Information Technology
Ministry of Communications & Information TechnologyGovernment of India
National Informatics CentreDepartment of Information Technology
Ministry of Communications & Information TechnologyGovernment of India