Block 1 Management by objective by Exception by Crisis 1 Unit 1 Concept of Management and Evolution of Management Thought Unit 2 Management by objective by Exception by Crisis Unit

Block1

Unit 1Concept of Management and Evolution of Management Thought

Unit 2Management by objective by Exception by Crisis

Unit 3The Process of Management

Unit 4Management as a Profession

Unit 1Concept of Management and Evolution of Management Thought

Structure

1.0 Objectives1.1 Introduction1.2 Concept of Management

1.2.1 Management defined1.2.2 Importance of management1.2.3 Management Art of Science1.2.4 The Functions of Management1.2.5 Management Roles1.2.6 Management Levels1.2.7 Management Skills1.2.8 The Challenge of Management

1.3 Evolution of Modern Management thought1.3.1 Historical Background1.3.2 Different Schools of Managements Thoughts1.3.3 Classical School of Management Thoughts1.3.4 The Behavioral School1.3.5 The Management Science School1.3.6 Recent Developments in management theory

1.4 Let us sum up1.5 Glossary1.6 Answers to check your progress1.7 Terminal questions1.8 Reference books

1.0 Objectives

After studying this unit you should be able to Explain the meaning, importance and nature of management Identify the basic functions of management Describe whether management is an art of science Explain management roles, management levels, skills and the challenges faced by

management Discuss bow management thought evolved over a period of time specifically The concerns of scientific management developed by Taylor

Unit 2Management by objective by Exception by Crisis

Structure2.0 Objectives2.1 Introduction2.2 Management by objectives (MBO)

2.2.1 What is M.B.O.?2.2.2 The process of M.B.O.2.2.3 Benefits of M.B.O.2.2.4 Limitations of M.B.O.2.2.5 Prerequisites for installing M.B.O. Programmer

2.3 Management by Exception (M.B.O.)2.3.1 Elements of MBO.2.3.2 Benefits of MBO.

2.4 Management by Crisis (MBO).2.4.1 How to manage by crisis (MBO).2.4.2 How to generate a Crisis ?2.4.3 Advantages of MBO.2.4.4 Short coming of MBO.

2.5 Let us sum up2.6 Key terms2.7 Answers to check your progress2.8 Terminal questions

2.0 Objectives

After reading this unit you should be able to : Define Management by objectives Analyze the process of M.B.O. Describe the benefits and weaknesses of M.B.O. State the prerequisites for installing M.B.O. in an organization Describe Management by exception and explain the elements and benefits of

MBO. Discuss the concept of Management by Crisis Explain how to manage by Crisis, how to generate a crisis, advantages and short

comings of MBO.

Unit 3The Process of Management

Structure

3.0 Objectives3.1 Introduction3.2 The Process of Management

3.2.1 Planning3.2.2 Organizing3.2.3 Leading3.2.4 Controlling

3.3 Interrelationships among functions3.4 Universality of the Management Progress3.5 Additional Considerations of Management Process3.6 Let us sum up3.7 Key Terms3.8 Answers to check your Progress3.9 Terminal questions

3.0 ObjectivesOn completion of the study of this unit you should be able to-

Define the process of management Explain the different elements in the process of management Discuss the interrelationship and university of the process of management.

3.1 Introduction

Management is defined in terms of four specific functions of managers such asplanning, organizing, leading and controlling. Though this definition has come undersome scrutiny, it is still generally accepted. Thus we can understand that management isthe “process of planning, organizing leading, and controlling the dfforts of organizationmembers and of using all other organizational resources to achieve stated organizationalgoals.”

A ‘process’ is a systematic way of doing things. We refer to management as

Unit 4Management As A Profession

Structure

4.0 Objectives4.1 Introduction4.2 Definition of Profession4.3 Characteristics of Profession4.4 Management as emerging Profession4.5 Let us sum up4.6 Glossary4.7 Answers to Check your Progress4.8 Terminal questions4.9 Reference books

4.0 Objectives

The Study of this unit should enable you to

Block2

Unit 1Concept and Significance of Planning

Unit 2Elements of Planning Long and Short Term Planning

Unit 3Policy, Strategy and Objective Setting

Unit 4Planning Techniques

Unit 5Mathematical Tools for Planning: Linear Programming, Queueing Theory, GameTheory, PERT & CPO, Decision Tree Analysis.

UNIT 1CONCEPT AND SIGNIFICANCE OF PLANNING

Structure

1.0 Objectives1.1 Introduction1.2 Definitions of Planning1.3 Features of Planning1.4 Importance of Planning1.5 Myths about planning (Limitations of planning)1.6 How to make planning effective1.7 Relationship between planning and other management functions.1.8 Check Your Progress.1.9 Let us sum up1.10 Key words1.11 Answer to Check your Progress.1.12 Terminal Questions.

UNIT 2ELEMENTS OF PLANNING LONG AND SHORT TERM PLANNINGStructure:2.0 Objectives2.1 Introduction2.2 Elements of planning

2.2.1 Being aware of opportunities2.2.2 Establishing objectives2.2.3 Developing planning premises2.2.4 Identification of alternatives2.2.5 Evaluating the alternatives2.2.6 Selection of alternatives2.2.7 Developing supporting plans2.2.8 Establishing sequence of activities

2.3 Long and short term planning2.4 Classification of plans

2.4.1 Strategic plans2.4.2 Standing plans2.4.3 Single use plans

2.5 The Hierarchy of organization plans2.6 Check your progress2.7 Let us sum up2.8 Key words2.9 Answer to check your progress2.10 Terminal questions

UNIT 3POLICY, STRATEGY AND OBJECTIVE SETTING

Structure

3.0 Objective3.1 Introduction3.2 Meaning of Policy3.3 Meaning of Strategy3.4 Distinction between Policy and Strategy3.5 Difference between Strategy and Tactics3.6 Importance of Strategies and Policies3.7 Formulation of Strategies and Policies3.8 Implementation of Strategies3.9 Objective setting-Meaning of Objectives3.10 Multiplicity of Objectives3.11 List of Objectives3.12 Hierarchy of Objectives3.13 Role of Objectives3.14 The Process of setting Objectives3.15 Management by Objectives3.16 Check your Progress3.17 Let us sum up3.18 Key words3.19 Answer to check your progress3.20 Terminal questions

UNIT 4PLANNING TECHNIQUES

Structure:

4.0 Objectives4.1 Introduction4.2 Environmental Scanning

4.2.1 Type3s of Environmental Scanning4.3 Forecasting

4.3.1 Definition of Forecasting4.3.2 Importance of Forecasting4.3.3 Limitations of Forecasting4.3.4 Types of Forecasting4.3.5 Techniques of Forecasting4.3.6 Forecasting Effectiveness

4.4 Benchmarking for TQM4.5 Check your progress4.6 Let us sum up4.7 Key words4.8 Answer to check your progress4.9 Terminal Question

UNIT 5MATHEMATICALS TOOLS FOR PLANNING: LINEAR PROGRAMMING,QUEUEING THEORY, GAME THEORY, PERT & CPO, DECISION TREEANALYSIS.

Structure

5.0 Objectives5.1 Introduction5.2 Linear Programming

5.2.1 Essential Conditions for Linear Programming5.2.2 Applications of Linear Programming

5.3 Queuing Theory5.4 Game Theory5.5 PERT and CPM

5.5.1 Steps in Constructing Network5.6 Decision Tree Analysis5.7 Check Your Progress5.8 Let us sum up5.9 Key words5.10 Answer to check your progress5.11 Terminal Question5.12 Reference books for Block - I and Block - II

Block3

Unit 1Classical, Neo – Classical & Modern Theories of Organization

Unit 2Organization Structure

Unit 3Formal And Informal Design

Unit 1Organizing

Classical, Neo – Classical & Modern Theories of Organization

Structure:1.1 Objectives1.2 Introduction1.3 Classical Theories

1.3.1 Max Weber’s Bureaucracy1.3.2 Fredrick Taylor’s Scientific Management1.3.3 Henri Fayols Universal Principles of Management

1.4 Neo-Classical Theories1.4.1 Elton Mayo and the Hawthome studies1.4.2 Chester Barnard and co-operative system1.4.3 Contingency and system approaches

1.5 Modern Theories1.5.1 Information processing approach1.5.2 Ecological approach1.5.3 Learning organizations

1.6 Let us sum up1.7 Glossary1.8 Self study question1.9 Reference

Paper 1 – Principles of ManagementBlock – III Organizing

Unit 2Organization Structure

Structure

2.1 Objectives2.2 Introduction2.3 Dimensions of organization structure

2.3.1 Complexity2.3.2 Formalization2.3.3 Centralization

2.4 Peter F-Drucker’s Analysis2.4.1 Tasks of an organizer2.4.2 Analysis of decisions and relations2.4.3 The Five “Design Principles”

2.5 Structure and strategy2.5.1 What is strategy ? Models of strategy making2.5.2 Types of strategy2.5.3 Impact of structure on Strategic Decision Process

2.6 Let us sum up2.7 Key Terms2.8 Self study questions2.9 Reference

Paper I – Principles of ManagementBlock – III Organising

Unit 3Formal And Informal Design

Structure:

3.1 Objectives3.2 Introduction3.3 Formal organization Design

3.3.1 Functional organization3.3.2 Product Organization3.3.3 Matrix organization3.3.4 Modern organization design

3.4 Informal organization3.5 Assignment of Activities3.6 Let us sum up3.7 Key words3.8 Self study questions3.9 Reference

Block4

Unit 1Concepts-Significance and Determinants

Unit 2Authority and Responsibility

Unit 3Line and Staff: Conflict and Co-operation

Unit 4Span of Management and Role of Committees

Paper I – Principles of managementBlock IV DelegationUnit 1Concepts-Significance and Determinants

Structure:

4.1 Objectives4.2 Introduction4.3 Delegation Vs Decentralization of Authority4.4 Determinants of Decentralization4.5 Decentralization in Practice4.6 Let us sum up4.7 Key words4.8 Questions4.9 Suggested Readings

Unit 2Authority and Responsibility

Structure

4.2.1 Objectives4.2.2 Introduction4.2.3 Authority, Responsibility, Power Concepts4.2.4 Bases of Power and Authority4.2.5 Let us sum up4.2.6 Key words4.2.7 Questions4.2.8 Suggested Readings

Unit 3Line and Staff: Conflict and Co-operation

Structure

4.3.1 Objectives4.3.2 Introduction4.3.3 Nature of line and staff authority

4.3.3.1 Personal Staff4.3.3.2 Specialized staff

4.3.4 Line and staff conflicts4.3.5 Let us sum up4.3.6 Key words4.3.7 Questions4.3.8 Suggested Readings

Unit 4Span of Management and Role of Committees

Structure

4.4.1 Objectives4.4.2 Introduction4.4.3 Span of Management – Definition

4.4.3.1 Reason for levels4.4.3.2 Factors influencing the magnitude4.4.3.3 Conflicts of span versus levels4.4.3.4 Recent trends

4.4.4. Committees – Role in Management4.4.4.1 Advantages of Committees4.4.4.2 Limitations of Committees4.4.4.3 Making Committees effective

4.4.5 Let us sum up4.4.6 Key terms4.4.7 Questions4.4.8 Suggested Readings

Block5

Unit – 1Importance of Staffing, manpower planning

Unit – 2Recruitment, Selection and Training

Unit – 3Elements of Directing

Unit – 4Communication Process

Unit – 5Coordination

Unit – 1Importance of Staffing, manpower planning

Structure:1.0 Objectives1.1 Introduction1.2 Meaning on staffing1.3 Definitions of staffing1.4 Nature of staffing function

1.4.1 Staffing is continuous process1.4.2 Inherent in all organizations1.4.3 Concerned with employees1.4.4 Covers all levels of personnel1.4.5 Concerned with employment1.4.6 Concerned with development of employees1.4.7 Concerned with maintenance and improvement

1.5 Importance of staffing function1.5.1 Key to effectiveness of other functions1.5.2 Enhancing strength of the organization1.5.3 Effective utilization of human assets1.5.4 Activates organization1.5.5 Growth opportunities

1.6 Steps involved in staffing process1.7 An overview of the staffing function1.8 Situational factors affecting staffing

1.8.1 External environment1.8.2 Internal environment

1.9 Let us sum up1.10 Key words1.11 Reference books

Unit – 2Recruitment, Selection and TrainingStructure2.0 Objectives2.1 introduction2.2 Definition2.3 Factors affecting recruitment

2.3.1 Endogenous factors2.3.2 Exogenous factors

2.4 Periods of recruitment2.4.1 Objective factor theory2.4.2 Subjective factor theory2.4.3 Critical factor theory

2.5 Recruitment policy2.6 Functions of recruitment2.7 Sources of recruitment

2.7.1 Internal sources2.7.2 External sources

2.8 Merits and demerits of external sources2.9 Recruitment practices in India2.10 Selection2.11 Recruitment Vs Selection2.12 Steps in selecting process2.13 Steps in selecting process

2.13.1 Preliminary interview2.13.2 Application blank2.13.3 Security of applications2.13.4 Employment Interview2.13.5 Checking references

2.14 Appointment letter and placement2.15 Training2.16 Training and development2.17 Objectives of training2.18 Importance of training2.19 Organization of training programme2.20 Kinds of training programme

2.20.1 Induction or orientation programme2.20.2 Job training2.20.3 Craft training2.20.4 Learner training2.20.5 Internship training2.20.6 Training for promotion2.20.7 Refresher training or retraining

2.21 Methods of training2.21.1 Let us sum up2.21.2 Key words2.21.3 Reference books

2.22 Let us sum up2.23 Key words2.24 Reference books

Unit 3Elements of Directing

Structure3.0 Objectives3.1 Introduction3.2 Meaning of directing3.3 Nature of direction

3.3.1 An important function of management3.3.2 Performed at all levels of management3.3.3 A continuous process

3.4 Scope of direction3.5 Process of directing

3.5.1 Defining the objectives3.5.2 Organizing the efforts3.5.3 Measuring the work3.5.4 Developing the people

3.6 Principles of direction3.6.1 Maximum individual contribution3.6.2 Harmony of objectives3.6.3 Efficiency of direction3.6.4 Process of direction

3.7 Let us sum up3.8 Terminal questions3.9 Books for reference

Unit 4Communication Process4.0 Objectives

4.1 Introduction4.2 Meaning of Communication4.3 Purpose of Communication

4.3.1 Conveying the right message4.3.2 Coordination4.3.3 Good Industrual relations4.3.4 Development of managerial skill

4.4 The communication process4.4.1 Preparing the message4.4.2 Sending the message4.4.3 Receiving the message4.4.4 Channelising the communication

4.5 Fundamental of communication4.6 Principles of communication

4.6.1 Clarity4.6.2 Attention4.6.3 Consistency4.6.4 Adequacy4.6.5 Time4.6.6 Integration4.6.7 Information4.6.8 Feed back

4.7 Methods of communication4.7.1 Formal4.7.2 Informal4.7.3 Oral4.7.4 Written4.7.5 Downward4.7.6 Upward4.7.7 Horizontal

4.8 Barriers of communications4.8.1 Lack of planning4.8.2 Unclarified assumption4.8.3 Semantic distortion4.8.4 Poorly expressed messages4.8.5 Communication in the international environment4.8.6 Loss by transmission and poor retention4.8.7 Poor listening and premature evaluation4.8.8 Impersonal communication4.8.9 Insufficient period for adjustment to changes4.8.10 Inforamtion overload4.8.11 Other communication barriers

4.9 Communication Audit4.10 Electronic media in communication4.11 Let us sum up4.12 Key words4.13 Terminal questions4.14 Books for reference

Unit 5 CoordinationStructure

5.0 Objectives5.1 Introduction5.2 Definition of coordination5.3 Nature of coordination5.4 Coordination as an essence of management5.5 Characteristics of coordination5.6 Advantages of coordination5.7 Types of coordination5.8 Principles of coordination5.9 Techniques of coordination

5.9.1 Coordination by command5.9.2 Coordination by personal leadership5.9.3 Coordination by communication5.9.4 Coordination by committees5.9.5 Coordination by group meetings5.9.6 Coordination by special appointee

5.10 Let us sum up5.11 Terminal questions5.12 Reference books

Block6

Introduction

Unit 1Steps In Control, Needs For Control And Types Of Control

Unit 2Effective Control System

Unit 3Reporting System

Unit 4Modern Control Aids

Unit 5Management And Social Audit

Unit 1Steps In Control, Needs For Control And Types Of Control

Structure:

1.0 Objectives1.1 Introduction1.2 Meaning1.3 Steps in Control

1.3.1 Establishing Standards1.3.2 Measuring performance1.3.3 Comparing the performance with the standards1.3.4 Taking corrective actions

1.4 Needs for control1.5 Types of control1.6 Symptoms of inadequate control1.7 Let us sum up1.8 Answers to check your progress1.9 Key words1.10 Reference books

Unit 2Effective Control System

Human aspect of control

Structure:-2.0 Objectives2.1 Introduction2.2 Characteristics of effective control2.3 Pre-requisites of a control system2.4 Human aspect control2.5 Behavioural implications of control2.6 Behavioural guidelines for effective control2.7 Responses to three types of control2.8 Process of control2.9 Let us sum up2.10 Answers to check your progress2.11 Key words2.12 Terminal questions2.13 Books for reference

Unit 3Modern Control Aids

Contents:-3.0 Objectives3.1 Introduction3.2 Importance of reporting evaluation3.3 Information3.4 Characteristics of useful information3.5 Information needed by various managers3.6 Role of computers3.7 Advantages offered by computers in reporting3.8 Types of information systems3.9 Developing an MIS3.10 Information superhighway3.11 Let us sum up3.12 Answers to check your progress3.13 Key words3.14 Terminal Questions3.15 Books for references

Unit 5Modern Control AIDS

Contents:-

4.0 Objectives4.1 Introduction4.2 Control devices4.3 Break even analysis4.4 Budgeting4.5 Approaches used in the preparation of budgets

4.5.1 Top down budgeting4.5.2 Bottom up budgeting4.5.3 Zero based budgeting

4.6 Benefits of zero based budgeting4.7 Benefits of budgetary control4.8 Limitation of budgetary control4.9 Characteristics of effective budgetary control systems4.10 Responsibility centers4.11 Quality control techniques4.12 Methods of quality control

4.12.1 Statistical quality control4.12.2 Control charts4.12.3 Inventory control

4.13 PERT & CPM4.14 Advantages of PERT4.15 Limitations of PERY4.16 MIS4.17 Let us sum up4.18 Key words4.19 Terminal questions4.20 Books for reference

Unit 5Management And Social Audit

Structure:

5.0 Objectives5.1 Introduction5.2 Meaning of social audit5.3 Activities covered by social audit5.4 Features of social audit5.5 Evolution of social audit5.6 Social audit in India5.7 Benefits of social audit5.8 Let us sum up5.9 Key words5.10 Terminal questions5.11 Books for reference

Block7

Introduction

Unit 1Deals with decision making

Unit 2Discusses About Decision Making Models

Unit 3Tells You About Leadership

Unit 4Deals with Developing And Disciplining

Unit 1Decision Making

Structure

1.0 Objectives1.1 Introduction1.2 Meaning and Definition1.3 Characteristic features of Decision Making1.4 Characteristic features of Good of Effective Decision1.5 Importance of Decision Making1.6 Procedure of Decision Making1.7 Elements of Decision Making1.8 Principles of Decision Making1.9 Classification of Decision1.10 Let us sum up1.11 Terminal Questions1.12 Books for reference

Unit 2Decision Making Models

Structure

2.00 Objectives2.01 Introduction2.02 Selection of Decision Making Models2.03 Decision Making Models

2.03.1 Probability theory2.03.2 Game theory2.03.3 Decision tree2.03.4 Rational economic model

2.04 Let us sum up2.05 Terminal questions2.06 Books or reference

Unit 3Leadership

Structure

3.00 Objectives3.01 Introduction3.02 Meaning and Definition3.03 Characteristics of Leadership3.04 Importance of Leadership3.05 Functions of Leadership3.06 Differences between management and Leadership3.07 Leadership styles

3.07.1 Autocratic3.07.2 Democratic3.07.3 Free-rein

3.08 suitability3.09 Theories of leaderships

3.09.1 Trait theory3.09.2 Behavioural Theory3.09.3 Situational Theory

3.10 Leadership styles suitable to Indian Organizations3.11 Qualities of a leader for effective leadership3.12 Techniques of leadership3.13 Let us sum up3.14 Terminal questions3.15 Books for reference

Unit 4Developing And Disciplining

Structure

4.0 Objective4.1 Meaning and definition of developing4.2 Advantages of developing4.3 Essential of good human resource development4.4 Steps in developing in human resource4.5 Meaning and definition of disciplining4.6 Aims and objects4.7 Importance4.8 Types of discipline4.9 Principles for maintenance of discipline4.10 Indiscipline4.11 Disciplinary action4.12 Principles of disciplinary action4.13 Let us sum up4.14 Terminal questions4.15 Books for reference

Course-2Block-1

IntroductionUnit -1Business in a social systemUnit -2Business and Economics systemUnit -3Objectives of BusinessUnit-4Business Internet and external Environment

UNIT -1BUSINESS IN A SOCIAL SYSTEM

Structure:

1.0 Objectives1.1 Introduction1.2 Business in a social system.1.3 Business and Community stake holders.1.4 Resource based giving.1.5 How companies develop community action programme.1.6 The concept of corporate philanthropy.1.7 Let us sum up1.8 Key words1.9 Terminal Questions1.10 Suggested readings.

UNIT -2BUSINESS AND ECONOMICS SYSTEM

Structure:

2.0 Objectives2.1 Introduction2.2 Business and economic system.2.3 Types of economic systems and their features.

2.3.1 Public Sector2.3.2 Joint Sector

2.4 To sum up2.5 Key words2.6 Terminal Questions

UNIT -3OBJECTIVES OF BUSINESS

Structure:

3.0 Learning Objectives3.1 Introduction3.2 Objectives of the Business.3.3 To sum up3.4 Key words3.5 Terminal Questions3.6 Books for refernce.

UNIT-4BUSINESS INTERNET AND EXTERNAL ENVIRONMENT

Structure:

4.0 Learning Objectives4.1 Introduction4.2 Dimesion of classification on with respect to business environment.4.3 Characterstics and dimension environment.4.4 Classification and component of business environment4.5 Business internal environment4.6 A Note on natural environment4.7 Let us sum up4.8 Key terms4.9 Terminal Questions4.10 Books for refernce.

Block2

Introduction

Unit 1Elements of Business Ethics

Unit 2Doctrine of Trusteeship

Unit 3Unethical Practices

Unit 4Good Ethics and Business

UNIT 1ELEMENTS OF BUSINESS ETHICS

UNIT STRUCTURE :

1.0 Learning objectives1.01 Introduction1.02 Concepts of ethics

1.02.1 Nature of ethics1.02.2 Inter relationship between ethics morality and law.

1.03 What is Business ethics?1.03.1 Important Characteristics of Business ethics1.03.2 Principles of business ethics1.03.3 Why is business ethics important?1.03.4 Criticism against the use of business ethics

1.04 Approaches to making ethical judgment1.05 Summary1.06 Key words1.07 Terminal Questions1.08 Further Readings

UNIT 2DOCTRINE OF TRUSTEESHIP

UNIT STRUCTURE :

2.0 Learning objectives2.01 Introduction2.02 Meaning and definitions of Trusteeship Concept

2.02.1 Gandhiji’s Principle of Trusteeship2.02.2 Dr. Ram Manohar Lohia’s Principle of Trusteeship2.02.3 Dr. Upadhyaya’s Principle of Trusteeship

2.03 Main Principles of Trusteeship Concept2.04 Criticisms of Trusteeship Concept2.05 Summary2.06 Key words2.07 Terminal Questions2.08 Further Readings

UNIT 3UNETHICAL PRACTICES

UNIT STRUCTURE :

3.0 Learning objectives3.01 Introduction3.02 Factors Responsible for Unethical actions of Businesmen.3.03 Common Unethical Practices of Businessmen

3.02.1 Unethical practices towards Government and Community3.02.2 Unethical practices towards3.02.3 Unethical practices towards consumers

3.04 Summary3.05 Key words3.06 Terminal Questions3.07 Further Readings

UNIT 4GOOD ETHICS AND BUSINESS

UNIT STRUCTURE :

4.0 Learning objectives4.01 Introduction4.02 Position of business ethics in India.4.03 Factors responsible for the ethical actions of business.4.04 Arguments in favour of business ethics.4.05 Institutionalizing of business ethics in India.4.06 Summary4.07 Key words4.08 Terminal Questions4.09 Further Readings

Block 3

Introduction

Unit 1Doctrine of Social Responsibility

Unit 2Rationale of Social Responsibility

Unit 3Control of Monopoly Restrictive and U.T.P

UNIT 1DOCTRINE OF SOCIAL RESPONSIBILITY

Structure

1.0 Objectives1.1 Introduction1.2 Objectives and definitions1.3 Context Exposition1.4 Revision Points1.5 Summary1.6 Technical Exercises1.7 Supplementary material1.8 Learning activities1.9 Terminal Questions1.10 Books for reference

UNIT 2RATIONALE OF SOCIAL RESPONSIBILITY

Structure

2.0 Objectives2.1 Introduction2.2 Objectives and definitions2.3 Context Exposition2.4 Why social responsibility?2.5 Indian constitution and social responsibility2.6 Summary2.7 Terminal Questions2.8 Books for reference

2.0 ObjectivesAfter reading this unit you should be in a position to analyse the following:

What makes the business to accept social responsibility What definition have been made by eminent persons How this aspect is different is different countries Indian constitution and social responsibility

UNIT 3CONTROL OF MONOPOLY RESTRICTIVE AND U.T.P

Structure

3.0 Objectives3.1 Introduction3.2 General aspect of MRTP Act3.3 Context Exposition3.4 Regulation of RTPS3.5 Regulation of RTPS3.6 UTP and its concept3.7 Enforcement machinery3.8 Summary3.9 Terminal Questions3.10 Books for reference

Block 4

Introduction

Unit 1Importance and Essentials of Business Policy

Unit 2Anatomy of Corporate Planning

Unit 3Strategic Management

Unit 4Organisational Goals and Objectives

Unit 5Corporate Polices

UNIT 1IMPORTANCE AND ESSENTIALS OF BUSINESS POLICY

Structure

0.0 Objectives0.1 Introduction0.2 Essentials of Business policy

0.2.1 Basic objectives0.2.2 Environment

0.3 Basic Objectives0.4 Summary0.5 Further Readings

UNIT 2ANATOMY OF CORPORATE PLANNING

Structure

1.0 Objectives1.1 Introduction

1.1.1 General Management1.1.2 Marketing1.1.3 Finance1.1.4 Production/operations Management1.1.5 HRM1.1.6 R & D

1.2 Summary1.3 Terminal Questions1.4 Further Readings

UNIT 3STRATEGIC MANAGEMENT

Structure

2.0 Objectives2.1 Introduction2.2 Meaning and definition2.3 How strategic Management works2.4 Major challenges in implementing strategic Management2.5 Summary2.6 Further Readings

3.0 ObjectivesAfter going through this unit, you will be able to explain;

1. Role of Strategic Management in business.2. Role of SWOT Analysis3. Areas covered under strategic management.4. The inherent flaws in strategic Management5. The challenges in Implementing strategic Management

UNIT 4ORGANISATIONAL GOALS AND OBJECTIVES

Structure

4.0 Objectives4.1 Introduction4.2 Areas where objectives can be set4.3 Importance of objectives4.4 Summary4.5 Terminal Questions4.6 Further Readings

4.0 ObjectivesAfter studying this unit, you will able to explain; Whether objectives should be time bound? Responsibility of the organization to spell out specific objectives

Types of obejectives and their importance to modify and coordinate with the employees.

UNIT 5CORPORATE POLICES

Structure

5.0 Objectives5.1 Introduction5.2 Production policies5.3 Marketing policies5.4 Financial policies5.5 Summary5.6 Terminal Questions5.7 Further Readings

5.0 ObjectivesBy going through this unit, you should be able to understand corporate policies relatingto: Product lines/ production policies/ operations function, Customers, Sales promotion Procurement Finance Human resources, and Research and Development.

Block 5

Introduction

Unit 1Strategy Formulation and Evaluation

Unit 2Formation and Implementation of Business Units

Unit 3Control and evaluation of Strategy

Unit 4Game Situations, Strengths and Weaknesses

UNIT 1STRATEGY FORMULATION AND EVALUATION

Structure

1.0 Objectives1.1 Introduction1.2 Major elements of master strategy1.3 Strategy Planning in a small companies1.4 Meaning of Purpose, Mission and Strategy and objectives1.5 Guidelines to establish ideal or realistic objectives1.6 Economic V/S Social objectives1.7 Concept models1.8 Let us Sum up1.9 Terminal Questions1.10 Books for reference

UNIT 2FORMATION AND IMPLEMENTATION OF BUSINESS UNITS

Structure

2.0 Objectives2.1 Introduction2.2 Significant dimensions of situations which are base to identify strategies

2.2.1 Situation audit2.2.2 Product services2.2.3 Forecasts2.2.4 Environment Scanning

2.3 Strategies implementation2.4 Steps in Strategy implementation

2.4.1 S.B.V. Strategy2.4.2 Functional Strategies

2.5 Let us Sum up2.6 Terminal Questions2.7 Books for reference

UNIT 3CONTROL AND EVALUATION OF STRATEGY

Structure

3.0 Objectives3.1 Introduction3.2 Meaning and definition3.3 Functions of Control3.4 Types of Control3.5 Differences between Strategic and Operational Control3.6 Steps in operational control3.7 Measuring performance3.8 Types of operational control3.9 Essential requirements for an effective evaluation and control system3.10 Let us Sum up3.11 Terminal Questions3.12 Books for reference

3.0 ObjectivesAfter reading this unit you will be in a position to answer:

UNIT 4GAME SITUATIONS, STRENGTHS AND WEAKNESSES

Structure:

4.0 Objectives4.1 Introduction4.2 Meaning of Game situation (Management Games)4.3 SWOT Aalysis4.4 Let us sum up4.5 Terminal Questions4.6 Books for reference

4.0 ObjectivesAfter reading this unit you will be in a position to answer the following

Block6

Unit 1Stability (Vs) Flexibility

Unit 2Consistencies in decision making

Unit 3Deviations in policy in the context of constraints and uncertainties

Unit 4Business policy and Macro considerations

Unit 5Preservation and Ecological balance and emotional integration

Unit 1Stability (Vs) Flexibility

Structure:1.0 Objectives1.1 Introduction1.2 Stability Strategy1.3 Risk Factor1.4 Past experience1.5 Factors deciding the choice of stability strategy1.6 Major approaches towards stability strategy

1.6.1 Incremental growth approach1.6.2 Harvesting approach1.6.3 Pause approach1.6.4 Sustainable approach

1.7 Flexibility strategy1.8 Additional information on stability strategy1.9 Summary1.10 Key terms1.11 Terminal questions1.12 Reference

Unit 2Dynamics of Business Policy

Consistencies in decision making

Structure:

2.0 Objectives2.1 Introduction2.2 Internal Policies2.3 Money, Physical Facilities and Employee loyalty.2.4 Market2.5 Conclusion2.6 Let us sum up2.7 Key Terms2.8 Questions for self study2.9 References


Structure:

3.0 Objectives3.1 Introduction3.2 Newman’s classification of controls3.3 Establishing standards3.4 Measuring performance against standards3.5 Corrective action3.6 Fine tuning of strategy3.7 Let us sum up3.8 Key terms3.9 Terminal Questions3.10 References


Structure:

4.0 Objectives4.1 Introduction4.2 Macro – economic factors

4.2.1 Political – Legal system4.2.2 Economic factors4.2.3 Technology Environment4.2.4 Social factors

4.3 Impact of international environment on Domestic business4.4 Let us sum up4.5 Key terms4.6 Terminal Questions4.7 Books for Reference


Structure:

5.0 Objectives5.1 Introduction5.2 Ecology and Environment5.3 Impact on business5.4 How to bring integration5.5 Let us sum up5.6 Key terms5.7 Terminal Questions5.8 References

Block7

Introduction

Unit 1Cultural, Social and Political Environment in India.

Unit 2Economic Environment in India

Unit 3Broad Features ( Indian Constitution) Legal Frame Work. (Chapter IV)

Unit 4Government And Business Relationship

Unit 5Industrial Policy Since Independence and After 1991

Unit 6Policy of Liblersation And Its Effects.

Unit 1Cultural, social and Political Environment in India

Unit Structure

1.00 Learning Objectives.01 Introduction.02 Cultural Environment1.02.01 Cultural Vs Business1.02.02 Relevance of Cultural lags to business

1.03 Social Environment1.03.01 Social Environment and business1.03.02 Social Responsibility of business

1.04 Critical Elements of Socio-cultural Environment1.05 Political Environment

1.05.01 Political Force and Nature of Business1.05.02 Critical Elements of Political environment

1.06 Summary1.07 Key words1.08 Terminal Questions1.09 Suggested readings

1.00 Learning Objectives

After reading this unit, your should be able to

Unit 2Economic Environment

Unit Structure

2.0 Learning objectives2.01 Introduction2.02 Nature of Economic Environment2.03 Three main forces of Economic Environment2.03.01 Existing Economic Conditions2.03.02 Economic System2.03.03 Economic Policy Environment2.04 Economic factors in India2.05 Interaction of Economic and Non-economic environment2.06 Indian Economic Environment2.07 Summary2.08 Key words2.09 Terminal Questions2.10 Suggested Readings

Unit 3Broad Features ( Indian Constitution) Legal Frame Work. (Chapter IV)

3.00 LEARNING OBJECTIVES:After studying this unit you will be able to:

a. discuss the preamble of constitution and business.b. Review Fundamental rights and business.c. Highlights various Directive principles of state policy.d. Examination constitutional provision regulating trade, commerce and

intercourse within the terrorist if India.

Unit Structure

3.0 Learning objectives3.01 Introduction3.02 Constitutional Environment of India3.03 The preamble of constitution and business3.03.01 Economic importance of Indian constitution3.04 Fundamental rights of business

3.04.01Rights of equality3.04.02Rights of freedom3.04.03Right against exploitation3.04.04Right to freedom of religion3.04.05Cultural and education rights3.04.06Right to constitutional remedies

3.05 The Directive principles3.05.01Classification of the Directives3.05.02Criticism of Directive Principles

3.06 Constitutional provisions regarding Trade, commerce and intercourse within theterritory of India

3.07 Summary3.08 Key words3.09 Terminal Questions3.10 Suggested Readings

Unit 4Government And Business Relationship

Unit Structure

4.0 Learning objectives4.01 Introduction4.02 Relationship of Government in Business

4.02.01Government as the planner4.02.02Government Role as a promoter of business4.02.03Government as a regular of business4.02.04Government role as an entrepreneur

4.03 Consequences of Government intervention in business.4.04 Summary4.05 Key words4.06 Terminal Questions4.07 Suggested Readings

4.00 Learning ObjectivesAfter studying this unit, the reader should be able to understand:

a. the concept of government and business relationship.b. The nature and extent of role of government in an economy for shaping the

business environment.c. The consequences of government intervention.

Unit 5Industrial Policy Since Independence and After 1991

Unit Structure

5.0 Learning objectives5.01 Introduction5.02 Objectives of Industrial Policies5.03 Industrial Policy Resolution of 19485.04 Industrial Policy Resolution of 19565.05 Industrial Policy Statement of 19775.06 Industrial Policy Statement of 19805.07 Industrial Policy Statement of 19905.08 Key words5.09 Terminal Questions5.10 Suggested Readings

5.00 Learning ObjectivesAfter studying this, You will be able to

d. Appreciate the various policy statements over the years and the imperativesbehind them.

e. Understand reasons for concentration of wealth.f. Imperatives for new industrial policy for the nineties .

Unit 6Policy of Liblersation And Its Effects.

Unit Structure

6.0 Learning objectives6.01 Introduction6.02 Need for liberalization6.03 Liberalsiation Measures6.04 Effect of Liberalisation6.05 Summary6.06 Key words6.07 Terminal Questions6.08 Suggested Readings

6.00 Learning ObjectivesAfter studying this unit, the reader should be able to :-

a. Understand the concept of liberalizationb. Realize the need for liberalizationc. Understand the process of liberalizationd. Understand its effects in the country.

Block1

Unit 1Concepts of Marketing

Unit 2Systems Approach and Company Orientation towards marketing

Unit 3Market Environment

Unit 4The Marketing Mix



Unit Structure

1.0 Objectives1.1 Introduction1.2 Definition of Marketing1.3 Various concepts of Marketing

1.3.01 Production Concept1.3.02 Product Concept1.3.03 Selling Concept1.3.04 Marketing Concept1.3.05 Societal Marketing Concept

1.4 Marketing as a concept1.5 Components of Marketing Concept

1.5.01 Satisfaction of consumers1.5.02 Integrated Marketing1.5.03 Profitable Sales Volume

1.6 Implementation of Marketing Concept1.7 Marketing as a Process1.8 Marketing as a managerial Function1.9 Benefits of Marketing Concept1.10 Let us sum up1.11 Terminal Questions1.12 References

Unit 2Systems Approach and Company Orientation towards marketing

Unit Structure

2.0 Objectives2.1 Introduction2.2 Definition of System2.3 Systems Approach in Business2.4 Systems Approach in Planning2.5 Systems Approach in Marketing2.6 Elements of Systems Approach

2.6.01 A strategy2.6.02 A Tactical Blueprint2.6.03 Breakthrough Communications

2.7 Company Oriental towards Marketing2.8 Marketing Oriental Concept2.9 Correlates of Marketing Orientation

2.9.01 Company Specific2.9.02 Market Specific

2.10 Let us sum up2.11 Terminal Questions2.12 References

Unit 3Market Environment

Unit Structure

3.0 Objectives3.1 Introduction3.2 Approach to Environment Analysis

3.2.01 Socio-economic forces3.2.02 Competition3.2.03 Technology3.2.04 Government Policies3.2.05 Socio-cultural Environment

3.3 Meaning of Marketing Environment3.4 Types of Marketing Environment

3.4.01 Economic Environment3.4.02 Non-economic Environment

3.5 Controllable and Uncontrollable Environment3.5.01 Macro Environment3.5.02 Micro Environment

3.6 Meaning of Marketing Scanning3.7 Impact of Environment on Marketing

3.7.01 Direct Action3.7.02 Indirect Action

3.8 Market Environment at a Glance3.9 Strategies for Market Scanning3.10 Let us sum up3.11 Terminal Questions3.12 References

Unit 4The Marketing Mix

Unit Structure

4.0 Objectives4.1 Introduction4.2 Definition of Marketing Mix4.3 Concept of Marketing Mix4.4 Components of Marketing Mix

4.4.01 Product – Product Levels4.4.01.1 Core Benefits4.4.01.2 Basic Product4.4.01.3 Expected Product4.4.01.4 Augmented Product4.4.01.5 Potential Product

4.5 Classification of Products4.6 Product concept Dimension

4.6.01 Managcrial Dimension4.6.02 Consumer Dimension4.6.03 Societal Dimension

4.7 Product Mix4.8 Price

4.8.01 Price Quality Strategy4.8.02 Setting Pricing Policy

4.9 Promotion4.10 Place

4.10.01Strategic Decision Area in Place4.11 Interrelationship between Marketing Mix and Logistics Systems4.12 Sub-components of Four P’s4.13 Let us sum up4.14 Terminal Questions4.15 References


Unit Structure

5.0 Objectives5.1 Introduction5.2 Concept of Market Segmentation5.3 Definition of Marketing Segmentation5.4 Basis of Market Segmentation

5.4.01 Customer based Segmentation5.4.01.1 Geographic Location of Customers5.4.01.2 Demographic Variables5.4.01.3 Psychographic variables5.4.01.4 Buyer Readiness

5.4.02 Product Related Segmentation5.5 Competition Related Segmentation

5.5.01 Hard Core Loyals5.5.02 Soft Core Loyals5.5.03 Switches

5.6 Bases of Market Segmentation (another way of classifying)5.6.01 Geographic Segmentation5.6.02 Demographic Segmentation5.6.03 Psychographic Segmentation5.6.04 Behavioral Segmentation5.6.05 Value Based Segmentation

5.7 Benefits of Segmentation5.7.01 Minimises Aggregation risk5.7.02 Helps know company capabilities5.7.03 Provides opportunities to expand market5.7.04 Helps Create Innovations5.7.05 Creates gains to Consumer

5.8 Market Segmentation Strategies5.9 Requisites for Segmentation5.10 Procedure for Segmentation5.11 Let us sum up5.12 Terminal Questions5.13 References

Block2

Introduction

Unit 1Consumer Behaviour and buying process

Unit 2Behavior Determinants

Unit 3Behaviour Models

Unit 4Theory of Cognitive Dissonance

MARKETING MANAGEMENTBLOCK IIUNIT-IConsumer Behaviour and Buying Process

Structure

1.1 Introduction1.2 Nature of Consumer Behaviour1.3 Definition of Consumer behaviour1.4 Scope of Consumer Behaviour1.5 Buying Motives

1.5.1 Product Motives1.5.2 Patronage Motives1.5.3 Rational Motives1.5.4 Emotional Motives

1.6 Need to study consumer Behaviour1.7 Factors Influencing Consumer Behaviour

1.7.1 Cultural Factors1.7.2 Social Factors1.7.3 Personal Factors1.7.4 Psychological Factors

1.8 Consumer Decision Making Buying Process1.8.1 High Involvement Product1.8.2 Low Involvement Product

1.9 Application of Consumer Behaviour in Marketing1.10 Let us sum up1.11 Terminal Questions1.12 References

Unit 2Behviour Determinants

Structure2.1 Introduction2.2 Model of buyer behaviour2.3 Determinants of consumer behaviour2.4 Definition of culture2.5 Concept of culture

2.5.1 Characteristics of culture2.6 Elements of society2.7 Sub-cultural category classification2.8 Social factors2.9 Personal factors2.10 Psychological factors Influencing Consumer Behviour

2.10.1 Motivation2.10.2 Perception2.10.3 Laming2.10.4 Personality2.10.5 Attitude and belief

2.11 Definition of motivation2.11.1 Concept of motivation2.11.2 Importance of motivation to marketers

2.12 Definition of perception2.12.1 Concept of perception2.12.2 Aspects of perception selection, organization, interpretation2.12.3 Factors influencing perception

2.13 Learning, Jearning process2.14 Personality definition-lifestyle analysis

Unit 3Consumer behaviourBehavour Models

Structure3.0 Objectives3.1 Introduction3.2 Research review on Consumer Behaviour and consumer decision making3.3 Definition-Consumer Behaviour, Consumer decision making and consumption

behaviour3.4 Background-consumer Decision making Models3.5 Elements of consumer Decision Making

3.5.1 Problem recognition3.5.2 Information search3.5.3 Alternative evaluation3.5.4 Choice3.5.5 Outcome evaluation

3.6 Steps in Decision making3.6.1 Problem recognition / pre-search stage,3.6.2 Information search3.6.3 Alternative evaluation3.6.4 Choice3.6.5 Outcome evaluation

3.7 Traditional models of consumer decision making3.8 Models of consumer Behaviour

3.8.1 Economic Model3.8.2 Learning Model3.8.3 Psychoanalytic Model3.8.4 Sociological Model3.8.5 Howard Sheth Model3.8.6 Nicosia Model3.8.7 Webster and Wind Model

Unit 4Theory of Cognitive Dissonance

Structure4.0 Objectives4.1 Introduction4.2 Review of Leon Festinger’s contribution

4.2.1 Factors affecting dissonance4.2.2 Ways to reduce cognition

4.3 Definition of cognitive Dissonance4.4 Basic Cognitive Dissonance Paradigm

4.4.1 The Free-Choice Paradigm4.4.2 The Belief-Disconfirmation Paradigm4.4.3 The Effort-justification Paradigm4.4.4 The Induced-Compliance Paradigm

4.5 Contributions to Cognitive Dissonance Theory4.6 Cognitive Dissonance Theory4.7 Initial Attitude Position4.8 Cognitive Dissonance and Advertising4.9 Let us sum up4.10 Terminal Questions4.11 References

Block3

Unit 1Product and Related Strategies

Unit 2New Product Development

Unit 3Product Life Cycle

Unit 4Branding and Packaging Decisions

Unit 1Product and Related Strategies

Structure

1.0 Objectives1.1 Introduction1.2 What is a Product1.3 Product is something more than a Physical Commodity1.4 Total Product Personality1.5 Managing the Product1.6 Product Policy1.7 Branding Decision1.8 Decision on Packaging1.9 Summary1.10 Self Assessment Question1.11 Suggested Reading

Unit 2New Product Development

Structure

2.0 Objectives2.1 Introduction2.2 Need for New Product2.3 Classification of New Product2.4 Stages in New Product Development

2.4.1 New Product Idea2.4.2 Concept Testing2.4.3 Business Analysis

2.5 Product Development2.6 Test Marketing2.7 Summary2.8 Terminal Questions2.9 Suggested Reading

Unit 3Product Life Cycle

Structure

3.0 Objectives3.1 Meaning of Product Life Cycle3.2 Definition3.3 Stages of Product Life Cycle3.4 Factors affecting Product Life Cycle3.5 Importance of utility of Product Life Cycle3.6 Extension of Product Life Cycle3.7 Summary3.8 Self Assessment Questions3.9 Further Reading

Unit 4Branding and Packaging Decisions

Structure

4.0 Objectives4.1 Introduction4.2 Meaning and definition of brand4.3 Features of characteristics of brand4.4 Merits or utility of branding4.5 Classification of brands4.6 Meaning and definition of packaging4.7 Objectives of packaging4.8 Policies and strategies of packaging4.9 Labeling Summary4.10 Questions for self study

Block4

Unit 1Promotional Management Decisions

Unit 2Advertising Management – I

Unit 3Advertising Management – II

Unit 4Sales Promotion

Unit 1Promotional Management Decisions

Structure:

1.0 Objectives1.1 Introduction1.2 Meaning and Scope of Promotion1.3 Components of Promotion1.4 Marketing Communications1.5 Promotional Tool & Consumer1.6 Determining The Promotional Mix1.7 Let us sum up1.8 Self-Study Questions1.9 Books For Further Reference

Unit 2Advertising Management – I

Structure:

2.0 Objectives2.1 Introduction2.2 Advertising Meaning and Definition2.3 Advertising Plan2.4 Advertising Objectives2.5 Advertising Budget – decisions2.6 Message development and designing2.7 Advertising execution decision2.8 Let us sum up2.9 Self-Study questions2.10 Books for Reference

Unit 3Advertising Management – II

Structure:

3.0 Objectives3.1 Introduction3.2 Media planning3.3 Media selection3.4 Measurement of Ad effectiveness3.5 Advertising Agency3.6 Let us sum up3.7 Self-Study questions3.8 Books for reference

Unit 4Sales Promotion

Structure

4.0 Objectives4.1 Introduction4.2 Importance of sales promotion4.3 Tools and techniques of sales promotion4.4 Sales Promotion through Merchandising4.5 Organizing the sales promotion campaigns4.6 Let us sum up4.7 Self-study questions4.8 Books for reference

Block5

Introduction

Unit 1Direct and Indirect Channels

Unit 2Channel Selection

Unit 3Physical Distribution

Unit 1Direct And Indirect Channels

Structure:

1.0 Objectives1.1 Introduction1.2 Meaning and definition1.3 Characteristics of channels1.4 Functions of channel1.5 Theories of channel of distribution1.6 Types of channel1.7 Summary1.8 Terminal Questions1.9 Reference

Unit 2Channel Selection

Structure:

2.0 Objectives2.1 Introduction2.2 Distribution channel and Marketing Organization2.3 Factors influencing selection

2.3.1 Product characteristics2.3.2 Company characteristics2.3.3 Consumers characteristics2.3.4 Market considerations2.3.5 Environmental Considerations

2.4 Summary2.5 Terminal Questions2.6 Reference

Unit 3Physical Distribution

Structure:

3.0 Objectives3.1 Introduction and definitions3.2 Importance of Physical distribution3.3 Factors governing physical distribution3.4 Types of channels of distributions

3.4.1 -Producer-ultimate consumer3.4.2 –Producer-retalier-ultimate consumer3.4.3 –Producer-wholesaler-retailer-ultimate consumer3.4.4 –Producer-Agent-Wholesaler-retailer-ultimate consumer3.4.5 –Producer-wholesaler-ultimate consumer

3.5 Distribution policy3.6 Summary3.7 Terminal Questions3.8 Reference

Block 6

Unit 1Pricing Strategy

Unit 2Price Determination Procedure and Pricing Methods

Unit 3Pricing in Practice and Re-sale Price Maintenance

Unit 1Pricing Strategy

Structure

1.0 Objectives1.1 Introduction1.2 Pricing Strategy1.3 Meaning of Price1.4 Importance of Pricing1.5 Pricing Objectives1.6 Factors Affecting Price1.7 Summary1.8 Key words1.9 Questions for self-study1.10 Books for further Reading

Unit 2Price Determination Procedure and Pricing Methods

Structure

2.0 Objectives2.1 Introduction2.2 Procedure for Price Determination2.3 Methods of Pricing

(a) Cost plus or mark-up pricing(b) Break-even pricing(c) Marginal cost pricing(d) Going rate pricing(e) Perceived value pricing

2.4 Summary2.5 Key words2.6 Questions for self-study2.7 Books for further reading

Unit 3Pricing in Practice and Re-sale Price Maintenance

Structure

3.0 Objectives3.1 Introduction3.2 Multiple Product Pricing3.3 Product-Line Pricing3.4 New Product Pricing3.5 Pricing over the Life – Cycle of a Product3.6 Other Related Issues in Pricing3.7 Re-sale Price Maintenance3.8 Summary3.9 Key words3.10 Questions for self-study3.11 Books for Further Reading

BlockVII

Introduction

Unit 1Marketing Research – Meaning, Importance and Application

Unit 2Stages in Marketing Research Process

Unit 3Marketing Information System

Unit 4Techniques of Marketing Research

Unit 5Preparation of Research Reports and Limitations of Marketing Research

Unit 1Marketing, Research; Meaning, Importance and Application

Structure:

1.0 Objectives1.1 Introduction1.2 Meaning and definition1.3 Importance1.4 Characteristics of Marketing Research1.5 Marketing Research organization1.6 Scope and Application of Marketing Research1.7 Use fullness of Marketing Research1.8 Summary1.9 Key words1.10 References for Further Reading

Unit 2Stages in Marketing Research Process

Structure:

2.0 Objectives2.1 Introduction2.2 Defining the research problem and research objectives2.3 Deciding the data sources2.4 Collection of data2.5 Analysis and interpretation of data2.6 Reporting the findings2.7 Summary2.8 Key words2.9 References for further reading2.10 Questions for self study

Unit 3Marketing Information System

Structure:

3.0 Objectives3.1 Introduction3.2 Marketing Information system3.3 Importance of Marketing Information system3.4 Features of Marketing Information system3.5 Components of Marketing Information system3.6 Marketing Research and Marketing Information system3.7 Functions of Marketing Information system3.8 Summary3.9 Key words3.10 Reference for Further study3.11 Questions for self-study

Unit 4Techniques of Marketing Research

Structure:

4.0 Objectives4.1 Introduction4.2 Types of Research4.3 Techniques of Marketing Research4.4 Summary4.5 Key words4.6 Books for Further Reference4.7 Questions for self – Study

Unit 5Preparation of Research Reports and Limitations of Marketing Research

Structure

5.0 Objectives5.1 Introduction5.2 Oral and written reports5.3 Preparations of reports5.4 Limitations of marketing research5.5 Summary5.6 Key words5.7 Books for Further Reference5.8 Questions for self-study

Block1

Unit 1History and Growth of Accounting

Unit 2The Accounting Process

Unit 3The Scope of Accounting

Unit 4Relationship with other disciplines

Unit 1History and Growth of Accounting

Structure

1.0 Objectives1.1 Introduction1.2 Need for Accounting1.3 Early History of Accounting1.4 The age of Stagnation1.5 Growth of Accounting Knowledge1.6 Definition of Accounting and its Functions1.7 Objectives of Accounting1.8 Conclusion1.9 Questions for self-evaluation1.10 Books for Reference

Unit 2The Accounting Process

Structure

2.0 Objectives2.1 Double Entry System of Accounting2.2 Four phases of Accounting Process2.3 Factors Complicating Accounting Process2.4 Conclusion2.5 Questions for self-evaluation2.6 Books for Reference

Unit 3The Scope of Accounting

Structure

3.0 Objectives3.1 Introduction3.2 Users of Accounting Information3.3 User’s Information Needs3.4 Statements for Presenting Information3.5 Scope of accounting – from the viewpoint of Accounting as a discipline3.6 Is Accounting a Science or an Art?3.7 Conclusion3.8 Questions for Self Valuation3.9 Books for References

Unit 4Relationship with Other Disciplines

Structure

4.0 Objectives4.1 Accounting and Economics4.2 Accounting and Law4.3 Accounting and Statistics4.4 Accounting and Mathematics4.5 Accounting and Sociology4.6 Accounting and Engineering4.7 Fields of Accounting4.8 Conclusion4.9 Questions for Self Evaluation4.10 Books for References

Block2

Unit 1Conceptual Framework, Objectives, Approaches, Assumptions, Principles andConventions

Unit 2Generally Accepted Accounting Principles (GAAPs)

Unit 3International Accounting Standards

Unit 1Conceptual Framework, Objectives, Approaches, Assumptions, Principles andConventions

Structure

1.0 Objectives1.1 Introduction to Conceptual Framework1.2 Purpose of Conceptual Framework1.3 Matters Covered in Conceptual Framework1.4 Accounting Theory: Its Meaning and Need1.5 Approaches to Accounting Theory1.6 Conclusion1.7 Model Questions1.8 Books for Reference

Unit 2Generally Accepted Accounting Principles (GAAPs)

Structure

2.0 Objectives2.1 Introduction to GAAPs2.2 Development of GAAPs2.3 A critical evaluation of the working of APB2.4 Accounting Principles2.5 Structure of GAAPs2.6 GAAPs in India2.7 Conclusion2.8 Model Questions2.9 Books for References

Block3

Unit 1Need and Development of Concept of Human Resource Accounting

Unit 2Methods of Validation Valuation of Human Resources

Unit 3Benefits and Limitations of Human Resource Accounting

Unit 4Human Resource Accounting Practices in India

Unit 1Need and Development of Concept of Human Resource Accounting

Structure

1.0 Objectives1.1 Introduction1.2 Accountants arguments against treating human resource as asset1.3 Definition of HRA1.4 Need for HRA1.5 Objectives of HRA1.6 Limitations of current accounting practices1.7 Let us sum up1.8 Terminal questions1.9 Books for Reference

Unit 2Methods of Validation Valuation of Human Resources

Structure

2.0 Objectives2.1 Approaches to Human Resource Accounting2.2 Classification of costs with reference to Human Resources2.3 Human Resource Cost Accounting2.4 Replacement Cost Method2.5 Human Resource Value Accounting2.6 Opportunity Cost Method2.7 Present value of Future Earning Model2.8 Economic Valuation Model2.9 Reward on Efforts Employed Approach2.10 Reward Valuation Method2.11 Group basis of Valuation2.12 Myers basis of Valuation2.13 Ogan’s Model2.14 Let us sum up2.15 Terminal Questions

Unit 3Benefits and Limitation of Human Resource Accounting

Structure

3.0 Objectives3.1 Benefits of Human Resource Accounting3.2 Limitations of Human Resource Accounting3.3 Let us sum up3.4 Terminal questions3.5 Books for Reference

Unit 4HRA Practices in India

Structure

4.0 Objectives4.1 Human Resource Accounting practices in India4.2 Terminal Questions4.3 Books for References

Block4

Unit 1Price level Change and Financial Statements

Unit 2Current Purchasing Power Accounting (CPPA)

Unit 3Current Cost Accounting, Specific and General Price Level Accounting, Merits andDemerits

Unit 4Indian Scene

Unit 1Price level Change and Financial Statements

Structure

1.0 Objectives1.1 Introduction1.2 Impact of Price Level Changes on different items of Financial Statement1.3 Let us sum up1.4 Key words1.5 Self study questions1.6 Books for further reading

Unit 2Current Purchasing Power Accounting (CPPA)

Structure

2.0 Objectives2.1 Introduction2.2 Concepts underlying CPPA2.3 Steps involved in CPPA2.4 Illustration for CPA Financial Statements2.5 Let us sum up2.6 Key terms2.7 Self study questions and problems2.8 Books for further reading

Unit 3Current Cost Accounting, Specific and General Price Level Accounting, Merits andDemerits

Structure

3.0 Objectives3.1 Introduction3.2 Current Cost Accounting (CCA) Method3.3 Specified and General Price Level Accounting (SPCA)3.4 Merits and Demerits of CCA and SPCA3.5 Let us sum up3.6 Key words3.7 Self study Questions3.8 Reference Books

Unit 4Indian Scene

Structure

4.0 Objectives4.1 Introduction4.2 Review of Indian studies on Inflation Accounting

4.2.1 Brief review of some Indian Studies4.2.2 Detailed review of two Indian Studies on Inflation

4.2.2.1 Gupta (1983)’s Study4.2.2.2 The study conducted by Arora (1999)

4.3 Key terms used in this unit4.4 Self-study Questions4.5 References and Books for further study

Block5

Unit 1Financial Statement Analysis Ratios

Unit 2Funds Flow statement

Unit 3Cash Flow Statement

Unit 1Financial Statement Analysis Ratios

Structure

1.0 Objectives1.1 Introduction1.2 What are financial statements?1.3 Ratios1.4 Limitations of Financial Statements1.5 Users of Financial Statements1.6 Objectives of Ratio Analysis1.7 Analysis of Financial statements using Ratios1.8 Illustrations1.9 Let us sum up1.10 Questions for self Study1.11 Books for Reference

Unit 2Funds Flow Statement

Structure

2.0 Objectives2.1 Introduction2.2 Importance of Fund Flow Statements2.3 The Funds and Funds Flow Statements2.4 Formats for Fund Flow Statements2.5 Statement showing funds from operation2.6 Statement showing changes in Networking2.7 Three basic formats for overall SCFR or FFS2.8 Let us sum up2.9 Illustrations2.10 Questions for self Study2.11 Books for Reference

Unit 3Cash Flow Statement

Structure

3.0 Objectives3.1 Introduction3.2 Importance or significance of Cash Flow Statement3.3 Meaning of Cash and Flow of Cash3.4 General format for preparation of Cash Flow Statement3.5 Let us sum up3.6 Illustrations3.7 Self study Questions3.8 Books for Reference

Block6

Unit 1Need and Objectives of Government System of Accounting

Unit 2Classification and Procedure

Unit 3Accounting Practices in India

Unit 4Comptroller and Auditor General of India (C and AG)

Unit 1Need and Objectives of Government System of Accounting

Structure

1.0 Objectives1.1 Introduction1.2 Financial relation between Central and State Government1.3 Need and Objectives1.4 Central Government, State Government and Municipal budgets1.5 Sources of Income of Central Government1.6.a Expenditure of central Government1.6.b State Government Revenue and Expenditure1.6.c Municipal Budget1.7 Let us sum up1.8 Key words

Unit 2Classification and Procedure

Structure

2.0 Objectives2.1 Introduction2.2 Consolidated funds2.3 Contingency funds2.4 Public accounts of union and state governments

2.4.1 Relation of Central and state Government with the Reserve Bank of India2.4.2 Transactions of state Government with State Treasuries

2.5 System of Accounts2.6 Accounts between various circles2.7 Preparation of Annual Financial Accounts of Central Government and State

Government2.8 Let us sum up

Unit 3Accounting Practices in India

Structure

3.0 Objectives3.1 Introduction3.2 Format of Accounts3.3 Nature of Journal and Ledger3.4 Accounting period3.5 Parts or form of Accounts3.6 Principle of Classification3.7 Let us sum up

Unit 4Comptroller and Auditor General of India (C and AG)

Structure

4.0 Objectives4.1 Introduction4.2 Comptroller and Auditor General of India (C & AG)4.3 Power of Comptroller and Auditor General4.4 Duties of Comptroller and Auditor General4.5 Organization of the Comptroller and Auditor General office4.6 Other Responsibilities of Comptroller and Auditor General4.7 Let us sum up4.8 Test your knowledge

Block 7

Unit 1Emerging Trends in Accounting

Unit 2Benchmarking in Accounting

Unit 3Brand Accounting

Unit 4Creative Accounting

Unit 1Emerging Trends in Accounting

Structure

1.0 Objectives1.1 Introduction1.2 Responsibility Accounting1.3 Basic conditions necessary for an effective Responsibility Accounting System1.4 Terminology of Responsibility Accounting1.5 Model of performance evolution report1.6 Advantage of profit centers, cost and investment centres1.7 Let us sum up1.8 Test your knowledge1.9 Suggested References

Unit 2Benchmarking in Accounting

Structure

2.0 Objectives2.1 Introduction2.2 Need for Benchmarking2.3 Financial processes2.4 Basic requisites2.5 Components of best practices implementation plan2.6 Implementation areas for best practices2.7 Summary2.8 Key words2.9 Self Study Questions2.10 Suggested references

Unit 3Brand Accounting

Structure

3.0 Objectives3.1 Introduction3.2 Background3.3 Arguments for and against brand capitalization3.4 Brand strength3.5 Let us sum up3.6 Key words3.7 Self study Questions3.8 References

Unit 4Creative Accounting

Structure

4.0 Objectives4.1 Introduction4.2 What is Creative Accounting4.3 The problems with Creative Accounting Practice4.4 Classification of Creative Accounting Practice4.5 Ways of arranging Financial Accounting Number Game4.6 A note on-how off the Balance Sheet financing occur?

(i.e., Hiding of the debt)4.7 Prescribed Solutions to Control Creative Accounting4.8 Motivating rewards of Creative Accounting for Corporate Bodies4.9 Key words4.10 Self Study Questions

Block1

Unit – 1Concept, Meaning, Objectives and Scope of HRM

Unit – 2Linking corporate Strategies and Policies with HRM

Unit – 3Organisation of HRM Department

Unit – 4Environmental Context of HRM

Unit – 5Response of the Management, Worker and Unions to Structural Adjustment

UNIT – 1CONCEPT, MEANING, OBJECTIVES AND SCOPE OF HRM

1.0 Objective1.1 Introduction1.2 What is Human Resource Management?1.3 Elements that distinguish the concept of Human Resource Management1.4 Emergence of Human Resource Management and its comparison with personnel

Management.1.5 Perspective on Human Resource Management1.6 HRM Models1.7 Scope of HRM1.8 Summary1.9 Self – Assessment Test1.10 Further Reading

UNIT – 2LINKING CORPORATE STRATEGIES AND POLICIES WITH HRM

2.0 Objective2.1 Introduction2.2 Nature of relationship between Strategic Planning and HR Management2.3 Strategic Human Resource Management2.4 HR’s Role in Formulating Strategy2.5 HR’s Role in Executing Strategy2.6 Summary2.7 Self – Assessment Test2.8 Further Reading

UNIT – 3ORGANISATION OF HRM DEPARTMENT

3.0 Objective3.1 Introduction3.2 Line and staff Aspects of HR Management3.3 Organisation of the Human Resource Department3.4 Ways of Organizing the HR Function3.5 Roles of personnel in HR Department3.6 Strategic future of HR Department3.7 Summary3.8 Self – Assessment Test3.9 Further Reading

UNIT – 4ENVIRONMENTAL CONTEXT OF HRM

4.0 Objective4.1 Introduction4.2 What is Environment4.3 Environmental context in which Organisations function4.4 Changing Trends and HR’ role4.5 Summary4.6 Self – Assessment Test4.7 Further Reading

UNIT – 5RESPONSE OF THE MANAGEMENT, WORKER AND UNIONS TOSTRUCTURAL ADJUSTMENT

5.0 Objective5.1 Introduction5.2 What is Structural Adjustment, its Purposes and Sub Goals5.3 New Economic Policy (NEP) – A Summary5.4 Worker’s Responses to Structural Reforms5.5 Managements Responses to Structural Reforms5.6 Management Responses to Structural Reforms5.7 Summary5.8 Self – Assessment Test5.9 Further Reading

Block2

Unit – 1Meaning and Purpose

Unit – 2Techniques of Job Analysis, Job Description and Job Evaluation

Unit – 3Job Rotation and Job Enrichment

UNIT – 1MEANING AND PURPOSE

1.0 Objective1.1 Introduction1.2 Need for job analysis meaning, its application and uses1.3 Process of Job analyusis and job analysis information1.4 Sources of Job analysis information1.5 Concept of Job analysis information1.6 Concept of Job Description1.7 Characteristics and contents of job description1.8 Job specification and employee specification1.9 Meaning of job evaluation and its purpose1.10 Summary1.11 Self – Assessment Test1.12 Further Reading

UNIT – 2TECHNIQUES OF JOB ANALYSIS, JOB DESCRIPTION AND JOBEVALUATION

2.0 Objective2.1 Introduction2.2 Techniques of Job evaluation2.3 HAY method of job evaluation2.4 Summary2.5 Self – Assessment Test2.6 Further Reading

UNIT – 3JOB ROTATION AND JOB ENRICHMENT

3.0 Objective3.1 Introduction3.2 Meaning, purpose and benefits of job rotaltion3.3 Concept of Job enrichment3.4 Outcomes of Job enrichment3.5 Characteristics of an enriched job3.6 Cautions about job enrichment3.7 Summary3.8 Self – Assessment Test3.9 Further Reading

Block3

Unit – 1Procurement of Human Resources – Human Resource Planning

Unit – 2Procurement of Human Resources – Recruitment

Unit – 3Procurement of Human Resources – Human resource Management andInformation system

UNIT – 1PROCUREMENT OF HUMAN RESOURCES – HUMAN RESOURCEPLANNING

1.0 Objective1.1 Introduction1.2 Concept of Career Development1.3 Career Path Planning : A System

1.3.1 Organizational Implication1.3.2 Implications for Individual

1.4 Multiple Career Paths1.5 Let us Sum up1.6 Answer to check your Progress1.7 Terminal Questions1.8 References

UNIT – 2PROCUREMENT OF HUMAN RESOURCES – RECRUITMENT

2.0 Objective2.1 Introduction2.2 Manpower Planning

2.2.1 Business Projections2.2.2 Skills Inventory2.2.3 Attintion and Retirement

2.3 Recruitment Techniques2.3.1 Job Analysis2.3.2 Job Description2.3.3 Methods of Recruitment2.3.4 Application Blank2.3.5 References to Labour Laws / Regulations

2.4 Selections2.4.1 Purpose of Selection2.4.2 Criteria for Selection2.4.3 The Selection Process

2.5 Manpower Placement2.5.1 Placement and Induction2.5.2 Right Man on the Right Job2.5.3 Over-all Growth2.5.4 Career and Succession Planning

2.6 Reward and Compensation System2.6.1 Types of Compensation2.6.2 Compensation Base2.6.3 Compensation Theories2.6.4 Reward Linked to Performance

2.7 Let us Sum up2.8 Answer to check your Progress2.9 Terminal Questions2.10 References

UNIT – 3PROCUREMENT OF HUMAN RESOURCES – HUMAN RESOURCEMANAGEMENT AND INFORMATION SYSTEM

3.0 Objective3.1 Introduction3.2 Challenges of Information Technology and HRM3.3 Role of Information technology in HRM

3.3.1 Human Resource Information System3.3.2 Human Resource Database

3.4 Research in HRM3.5 Let us Sum up3.6 Answer to check your Progress3.7 Terminal Questions3.8 References

Block4

Unit – 1Human Resource Development Meaning and Concept

Unit – 2Human Resource Development for Training

Unit – 3Human Resource Development for Managers and Workers

Unit – 4Human Resource Development Management in India

Unit – 5Human Resource Development for Total Quality Management

UNIT – 1HUMAN RESOURCE DEVELOPMENT MEANING AND CONCEPT

1.0 Objective1.1 Introduction1.2 Human Resource Development : Concepts1.3 Human Resource Development : Sub – Systems1.4 Let us Sum up1.5 Answer to check your Progress1.6 Terminal Questions1.7 References

UNIT – 2HUMAN RESOURCE DEVELOPMENT FOR TRAINING

2.0 Objective2.1 Introduction2.2 Purpose of Training Development2.3 Imperatives of Adult Learning2.4 Training and Development System

2.4.1 Training Need Analysis2.4.2 Preparing Training Plan2.4.3 Conduct of Training2.4.4 Selection and Development of Trainers

2.5 Supports System for Training2.6 Let us Sum up2.7 Answer to check your Progress2.8 Terminal Questions2.9 References

UNIT – 3HUMAN RESOURCE DEVELOPMENT FOR MANAGERS AND WORKERS

3.0 Objective3.1 Introduction3.2 Role of Human Resource Development Professionals/Functionaries3.3 Let us Sum up3.4 Answer to check your Progress3.5 Terminal Questions3.6 References

UNIT – 4HUMAN RESOURCE DEVELOPMENT MANAGEMENT IN INDIA

4.0 Objective4.1 Introduction4.2 Development of HRM in India4.3 Let us Sum up4.4 Answer to check your Progress4.5 Terminal Questions4.6 References

UNIT – 5HUMAN RESOURCE DEVELOPMENT FOR TOTAL QUALITYMANAGEMENT

5.0 Objective5.1 Introduction5.2 Rethinking in Business Processes5.3 Benchmarking5.4 Total quality Management (TQM)5.5 Business Policy Re-engineering (BPR)5.6 Sizing5.7 Quality Circles5.8 Relevance to Service Industry5.9 Development of HRM in India5.10 Let us Sum up5.11 Answer to check your Progress5.12 Terminal Questions5.13 References

Block5

Unit – 1Deals with Transfer and Transfer Policy

Unit – 2Deals with Promotion and demotion

Unit – 3Deals with Discipline

UNIT – 1DEALS WITH TRANSFER AND TRANSFER POLICY

1.0 Objective1.1 Introduction1.2 Meaning and Definition1.3 Purpose of transfer1.4 Types of transfer1.5 Transfer policy1.6 Benefits and Problems of transfer1.7 Procedure for Transfer1.8 Let us Sum up1.9 Terminal Questions1.10 References

UNIT – 2DEALS WITH PROMOTION AND DEMOTION

2.0 Objective2.1 Introduction2.2 Meaning and Definition2.3 Purpose of promotion2.4 Principles of Promotion2.5 Promotion of policy2.6 Types of Promotion2.7 Problems of Promotion2.8 Practices in India2.9 Demotion2.10 Demotion policy2.11 Causes of demotion2.12 Let us Sum up2.13 Terminal Questions2.14 References

UNIT – 3DEALS WITH DISCIPLINE

3.0 Objective3.1 Introduction3.2 Meaning and Definition3.3 Characteristics of discipline3.4 Aims and objects of discipline3.5 Types of discipline3.6 Indiscipline3.7 Causes of Indiscipline3.8 Principles for maintenance of discipline3.9 Disciplinary action3.10 Principles of disciplinary action3.11 Let us Sum up3.12 Terminal Questions3.13 References

Block6

Unit – 1Compensation System – An Introduction

Unit – 2Compensation System in Practice

Unit – 3Employee Benefits

Unit – 4Laws on Compensation

UNIT – 1COMPENSATION SYSTEM – AN INTRODUCTION

1.0 Objective1.1 Introduction1.2 Meaning and Definition of Compensation1.3 Types of Compensation1.4 Concept of (Compensation) wages1.5 Significance of Compensation Administration1.6 Principles of Compensation administration1.7 Let us Sum up1.8 Terminal Questions1.9 References

UNIT – 2COMPENSATION SYSTEM IN PRACTICE

2.0 Objective2.1 Types of wage payment system2.2 Wage incentive Plans2.3 Factors determining Employee Compensation2.4 Let us Sum up2.5 Terminal Questions2.6 References

UNIT – 3EMPLOYEE BENEFITS

3.0 Objective3.1 Introduction3.2 Payment for Time not worked benefits3.3 Employee Security Benefits3.4 Safety and Health Benefits3.5 Welfare and Recreational Facilities3.6 Old Age and Retirement Benefits3.7 Non- Monetary Rewards3.8 Let us Sum up3.9 Terminal Questions3.10 References

UNIT – 4LAWS ON COMPENSATION

4.0 Objective4.1 The Payment of Wages Act 19364.2 The payment of Bonus Act 19654.34.4 Managerial Compensation4.5 Let us Sum up4.6 Terminal Questions4.7 References

Block7

Unit – 1Concepts and Objective of Performance Appraisal

Unit – 2Performance Management for Terms and Team appraisal

Unit – 3Career Planning Management

UNIT – 1CONCEPTS AND OBJECTIVE OF PERFORMANCE APPRAISAL

1.0 Objective1.1 Introduction1.2 Purposes appraisal Programs sometimes fail1.3 Developing an Effective Appraisal Program1.4 Who should Appraise Performance – Sources of Appraisal Information1.5 Performance Appraisal Methods1.6 Effective Performance Appraisal Interview1.7 Summary1.8 Self-Assesment Test1.9 Further Readings

UNIT – 2PERFORMANCE MANAGEMENT FOR TERMS AND TEAM APPRAISAL

2.0 Objective2.1 Introduction2.2 How to Manage Performance2.3 Challenges facing Performance Management2.4 Definition of Team and Team Building2.5 How to Appraise and Pay Teams2.6 Summary2.7 Self-Assessment Test2.8 Further Readings

UNIT – 3CAREER PLANNING MANAGEMENT

3.0 Objective3.1 Introduction3.2 Meaning of Career Planning3.3 Misconceptions and Clarifications on Career Planning and steps involved in the

Career Planning Process3.4 Some Existing Career Planning Programs3.5 A Model Career Planning Program3.6 Need for Career Development3.7 Conditions for a successful Career Development Program3.8 Summary3.9 Self-Assessment Test3.10 Further Readings

M.Com Final

Block -1

Unit 1 Corporate Objectives

Structure

1.0 Objectives

1.1 Introduction

1.2 Profit maximization decision criterion

1.3 Limitations of profit maximization criterion

1.3.1 Ambiguities

1.3.2 Timing of benefits

1.3.3 Quality of benefits

1.4 Wealth maximization criterion

1.5 Elements of wealth maximization

1.5.1 Increase in profits

1.5.2 Reduction in cost

1.5.3 Sources of founds ‘

1.5.4 Minimum risks

1.5.5 Long run value

1.6 Advantages of wealth maximization

1.7 Criticisms of wealth maximization objective

1.8 Separation of ownership& management

1.9 Let us sum up

1.10 Key words

1.11 Terminal Questions.

1.12 Reference books

Unit-2 Key activities of Financial Management

Structure

2.0 Objectives

2.1 Introduction

2.2 Financial Function

2.2.1 Design function

2.2.2 Supply function

2.2.3 Production function

2.2.4 Distribution function

2.2.5 Personnel function

2.3 Functions of financial management modes of classification –based on

2.3.1 Liquidity

2.3.2 Profitability

2.3.3 Management

2.4 Functional areas of

2.4.1 Determining financial needs

2.4.2 Determining sources of funds

2.4.3 Financial analysis

2.4.4 Optimal capital structure

2.4.5 Cost-Volume-Profit analysis

2.4.6 Profit planning & control

2.4.7 Fixed assets management

2.4.8 Project planning & evaluation

2.4.9 Capital budgeting

2.4.10 Working capital management

2.4.11 Dividend policies

2.4.12 Acquisitions & Mergers

2.4.13 Corporate taxation

2.5 Key activities of financial management

2.5.1 Financial analysis, planning & control

2.5.2 Management of firms asset structure

2.5.3 Management of firms financial structure

2.6 Sub activities of financial analysis , planning & control

2.6.1 Assessing the financial performance & condition

2.6.2 Forecasting & planning the financial future of the firm

2.6.3 Estimating the financing needs of the firm

2.6.4 Instituting corporate system of control

2.7 Let us sum up

2.8 Key words

2.9 Terminal Questions

2.10 Reference Books

Unit 3 : Management of Firms Asset Structure and Financial Structure

Structure

3.0 Objectives

3.1 Introduction

3.2 Management of firms asset structure

3.2.1 Determining capital budget

3.2.2 Managing the liquid resources

3.2.3 Establishing the credit policy

3.2.4 Controlling the level of inventories

3.3 Management of firms financial structure

3.3.1 Establishing debt-equity ratio or financial leverage

3.3.2 Determining the dividend policy

3.3.3 Choosing the specific instrument of financing

3.3.4 Negotiating & developing relationships with various suppliers of

capital

3.4 Let us sum up


3.6 Reference Books

Course : 1

Block:2

Unit 1

Basics of capital budgeting

Unit 2

Methods of capital budgeting

Unit 3

Risk analysis in capital budgeting

Unit 4

Risk evaluation approach

Unit 1 Basic of Capital Budgeting

Structure

1.0 Objectives

1.1 Introductions

1.2 Definitions of capital budgeting

1.3 Need and Importance

1.3.1 Heavy Investment

1.3.2 Permanent Commitment of funds

1.3.3 Long term impact on profitability

1.3.4 Complication of investment decisions

1.3.5 Wealth maximization to share holders

1.4 Generating ideas for capital projects

1.5 Types of capital budgeting projects

1.6 Projects classifications

1.7 Types of capital budgeting decisions

1.8 Steps in capital budgeting

1.9 Limitations of accounting profit criteria

1.10 Estimating cash flows

1.11 Determination of relevant cash flows

1.12 Let us sum up

1.13 Technical questions


Unit 2- Methods of capital Budgeting

Structure

2.0 Objectives

2.1 Introduction

2.2 Techniques of capital budgeting

2.3 Pay back methods

2.4 Computation of pay back period

2.5 Suitability of the methods

2.6 Merit of the method

2.7 Limitations of pay back period

2.8 Modifications of pay back methods

2.9 Merits of Accounting rate of return method

2.10 Accounting rate of return method

2.11 Net present value method

2.12 Steps involved in NPV method

2.13 Internal rate of return methods

2.14 Steps involved in NPV methods

2.15 comparison of NPV and IRR methods

2.16 Multiple internal rate of returns

2.17 Profitability, index

2.18 Project selections under capital rationing

2.19 Reinvestment rate assumption

2.20 Summary



Unit 3 : Risk Analysis in capital Budgeting

Structure

3.0 Objectives

3.1 Introduction

3.2 Types and sources of risks

3.3 The problem of project risk –sensitivity analysis

3.4 Expectation and measurement of dispersion

3.5 Some solved problems

3.6 Summary


3.8 Books for reference

Unit 4 Risk Evaluation approach

Structure

4.0 Objectives

4.1 Introduction

4.2 Risk adjusted discount rate approach

4.3 Certainly equivalent approach

4.4 Probability distribution approach

4.5 Normal probability distribution

4.6 Decision tree approach

4.7 Let us sum up

4.8 Terminal questions

4.9 Reference Books

Course 1

Block : 3

Unit 1

Efficient portfolios

Unit 2

The capital asset pricing model (CAPM)

Unit 3

Capital market efficiency-Indian capital market and stock markets

Unit 4

Stock exchanges in India, Developments and operations, new issues market.

Structure

1.0 Objectives

1.1 Portfolios-risks & returns –Introductions

1.1.1 Brief definitions of return and variance / standard deviation

1.1.2 Portfolio returns and variances

1.2 The efficient frontier

1.2.1 Identification of efficient portfolios

1.2.2 Harrymarkowitz’s Mean-variance model

1.3 Expected Utility

1.3.1 Approximating an Investors Utility Functions

1.3.2 Negative Exponential Utility Functions

1.3.3 Inferring Investor Risk Tolerance

1.3.4 Risk Tolerance and risk

1.4 Criticisms of the mean-variance efficiency paradigm

1.5 Let us sum up


1.7 References

Unit-2 The Capital Asset Pricing Model (Camp)

Structure

2.0 Objectives

2.1 Introduction

2.2 Investment implications

2.3 Is the CAPM true?

2.4 Portfolio Risk

2.5 The utility of the CAPM

2.6 A model of expected Returns

2.6.1 The security market line

2.6.2 Expectations Vs Realizations

2.6.3 How do you estimate B ?

2.6.4 Assessing the CAPM

2.6.5 How does CAPM work?

2.7 Let us sum up

2.8 Questions for self study

2.9 References

Unit 3 : Capital market efficiency – Indian Capital market and stock markets

Structure

3.0 Objectives

3.1 Introductions

3.2 Capital market efficiency

3.2.1 Weak form efficiency

3.2.2 Semi-strong from efficiency

3.2.3 Strong form efficiency

3.2.4 Conclusion

3.3 Indian capital markets & stock markets

3.3.1 Evolution

3.3.2 Indian stock exchange-An Umbrella growth

3.3.3 Overview of Indian capital market

3.3.4 Primary securities market

3.3.5 Major stock exchanges in India

3.4 Regulatory frame work for Indian capital & stock market

3.4.1 SEBI as the regulator

3.4.2 Regularity regime

3.5 Let us sum up


3.7 References

Unit 4 : Stock Exchanges in India, Developments and Operations new issues market

Structure

4.0 Objectives

4.1 Introduction

4.1.1 Historical developments

4.1.2 Other leading cities in stock market operations

4.1.3 Indian stock exchanges-an-umbrella growth

4.1.4 Post independence scenario

4.1.5 Growth pattern of Indian stock market

4.1.6 Trading pattern of the Indian stock market

4.1.7 The BSE

4.1.8 Over the counter exchange of India (OTCEL)

4.1.9 National Stock Exchange (NSE)

4.2 Operations of the stock exchange

4.2.1 Listing of securities

4.2.2 Safety of the market

4.2.3 Transfer of ownership

4.2.4 Brokerage and other Transaction costs

4.2.5 Opportunities available for forign investors

4.2.6 Investors protect on fund

4.2.7 Redressal of Investor, Grievance and Arbitration procedure

4.2.8 Inspection of the Brokers Books

4.2.9 trading

4.2.10 Settlement

4.2.11 Rectification of Bad Delivery

4.3 New issue market

4.3.1 Significance of securities market, especially the New issues market in

Indian Economics

4.3.2 Performance of New Issues in the Indian Market

4.4 Let us sum up

4.5 Questions for review

4.6 References

Course : 1

Block : 4

Unit – 1

Introduction to Cost of Capital

Unit -2

Capital Structure Decisions

Unit -1 Introduction to Cost of Capital

Structure

1.0 Objectives

1.1 Introduction

1.3 Meaning of Cost of Capital

1.4 Cost of Equity Share Capital

1.5 Cost of Preference Share Capital

1.6 Cost of Debt Capital

1.7 Cost of Retained Earnings

1.8 Weighted Average Cost of Capital

1.9 Let us Sum Up


Unit-2 Capital Structure Decisions

Structure

2.0 Objectives

2.1 Introduction

2.2 Assumptions of Capital Structure Theories

2.3 Net Income Approach

2.4 Net operating Income Approach

2.5 Traditional Approach

2.6 Modigliani- Miller (MM) Approach

2.7 Let Us Sum Up


2.9 Books for Reference

Course : 1

Block : 5

Unit1

Divided Policy Decisions- An introduction

Unit 2

Divided theories

Unit -1 Dividend Policy Decision- An Introduction

Structure

1.0 Objectives

1.1 Introduction

1.2 Meaning of dividend

1.3 Determinants of dividend policy

1.4 Patterns of dividend Policies

1.5 Forms of dividend

1.6 Legal and procedural aspects relating to declaration of dividend

1.7 Dividend policies in practice

1.8 Let us sum up


1.10 Books for further reference

Unit 2 : Dividend Theories

Structure

2.0 Objectives

2.1 Introduction

2.2 Irrelevence theory of Dividend

2.2.1 Modigliani and Miller’s Dividend Theory

2.3. Relevance Theory of Dividend

2.3.1 Walter Theory of Dividend

2.3.2 Gordon theory of Dividend

2.4 Let us sum up


Course:1

Block-6

Unit -1

Principles of working capital

Unit-2

Accounts receivables management

Unit-3

Inventory management

Unit-4

Management of cash and marketable securities

Unit 1 Principals of working capital

Structure

1.0 Objectives

1.1 Introduction

1.2 concepts of working capital

1.2.1 Gross working capital

1.2.2 Net working capital

1.3 Factors determining working capital

1.4 Operating system : investment in current assests

1.5 Permanent variable working capital

1.6 Balanced working capital position

1.7 Current assets to fixed assets ratio

1.8 Risk return trading

1.9 Estimating working capital needs

1.10 Financing current assets & financing mix

1.10.1 Matching approach

1.10.2 Conservative approach

1.10.3 Aggressive approach

1.11 Risk return trade off

1.12 Summary

1.13 Problems & conditions



Unit 2 Accounts receivables management

Structure

2.0 Objectives

2.1 Introduction

2.2 The nature of credit polices

2.3 Credit evaluation

2.3.1 Traditional credit analysis

2.3.2 Sequential credit analysis

2.3.3 Numerical credit scoring

2.3.4 Discriminate analysis

2.4 Credit evaluation and individual accounts

2.4.1 Credit information

2.4.2 Credit investigation and analysis

2.4.3 Credit limit

2.5 Evaluating management of receivables

2.6 Factoring

2.6.1 Types of factoring

2.6.2 Costs & benefits of factoring

2.7 Problems & solutions

2.8 Summary



Unit 3 Inventory management

Structure

3.0 Objectives

3.1 Introduction

3.2 Importance of inventory management

3.3 costs of holding inventory

3.4 Benefits of holding inventory

3.5 Techniques of inventory management

3.5.1 ABC system of classification

3.5.2 Economics order quality

3.6 Limitations of EOQ model

3.7 Order point problem

3.8 Safety stock

3.9 Solved problems

3.10 Summary



Unit- Management of cash and marketable Securities

Structure

4.0 Objectives

4.1 Introduction

4.2.1 Transaction Motive

4.2.2 Precautionary Motive

4.2.3 Speculative Motive

4.2.4 Compensating Motive

4.3 Objective of Cash Management

4.4 Factors determining cash needs

4.5 Determining Cash Needs

4.5.1 Baumols Model

4.5.2 Miller-Orr Model

4.5.3 Orglers Model

4.6 Cash Budget

4.7 Strategies of Cash Management

4.8 Cash Management Techniques

4.9 Marketable Securities

4.10 Marketable Security Alternatives

4.11 Problems and Solutions

4.12 Summary



Course : 2

Block-1

Unit 1

Meaning, Importance and I.R. Scenario in India

Unit 2

Industrial Relation-2

Unit 3

Labour administration and Labour Policy

Unit 1 Meaning, Importance and I.R. Scenario in India

Structure

1.0 Objectives

1.1 Introduction

1.2 Meaning and Definition

1.3 Characteristics of industrial Relations

1.4 Objectives of Industrial Relations

1.5 Importance of Industrial Relations

1.6 Industrial Relations Scenario India

1.7 Let us sum up



Unit-2 Industrial Relationship

Structure

2.0 Objectives

2.1 Introduction

2.2 Factors influencing Relations or Determinants

2.3 Parties of Industrial Relations

2.4 Industrial peace or Harmonious I.R.

2.5 Causes for Poor Industrial Relations

2.6 Conditions for Congenial Industrial Relations

2.7 Dunlop’s Approach to Industrial Relations

2.8 Let us Sum up



Unit 3 Labour Administration and Labor policy

Structure

3.0 Objectives

3.1 Introduction

3.2 Labour Policy

3.3 Tripartite consultations or Tripartite Labour machinery

3.3.1 Indian Labour conference

3.3.2 Industrial Committees

3.3.3 Committee on conventions

3.3.4 Steering Committee on wages

3.4 Labour Administration in India

3.4.1 Historical background

3.4.2 Administrative machinery at the National and State level

3.5 Let us sum up



Course 2

Block -2

Unit 1

Industrial Disputes

Unit 2

Forms of Industrial Disputes

Unit 3

Settlement of Industrial Disputes

Unit 1: Industrial Disputes

Structure

1.1 Objectives

1.2 Introduction

1.3 Meaning of Industrial Dispute

1.4 History of Industrial Dispute

1.5 Causes of Industrial Dispute

1.6 Consequences of Industrial Dispute

1.7 Methods of reducing of Industrial Dispute

1.8 Let us Sum up



Unit-2 Forms of Industrial Disputes

Structure

2.1 Objectives

2.2 Introduction

2.3 Measures to control Industrial Dispute

2.4 Forms of Industrial Disputes- Strike

2.5 Lockout

2.6 Let us sum up


2.8 Reference Books

Unit-3 Settlement of Industrial Disputes

Structure

3.1 Objectives

3.2 Introduction

3.3 Methods of settlement

3.4 Voluntary and compulsory conciliation

3.4.1 Drafting agreement

3.5 Arbitration

3.6 Procedure or arbitration

3.7 National Arbitration promotion Board

3.8 Evaluation of working of Voluntary arbitration

3.9 Adjudication

3.10 Model principle for reference of disputes to adjudication

3.11 Let us sum up

3.12 Terminal Questions‘

3.13 References

Course : 2

Block -3

Unit 1

Meaning- Objectives, methods

Unit 2

Functions of Collective Bargaining and negotiation process

Unit 3

Collective Bargaining in India

Unit 1 : Meaning- Objectives, methods

Structure

1.1 Objectives

1.2 Introduction

1.3 What is Collective Bargaining

1.4 Role of Collective Bargaining

1.5 Essential prerequisites of Collective Bargaining

1.6 Forms of Collective Bargaining

1.7 Bargaining Theories

1.8 Let us Sum Up



Unit 2 : Functions of collective Bargaining and Negotiation process

Structure

2.1 Objectives

2.2 Introduction

2.3 Conditions for the success of collective Bargaining

2.4 Functions of collective Bargaining

2.4.1 Methods of effecting social change

2.4.2 Serves as a peace treaty

2.4.3 Creates system of Industrial Jurisprudence

2.5 Approaches to Collective Bargaining

2.5.1 Principles for both unions & management

2.5.2 Principles for management

2.5.3 Principles for unions

2.6 Developing a bargaining relationship

2.7 Process of negotiation

2.8 Procedure adopted in negotiation

2.9 Collective bargaining contract

2.10 Let us sum up



Unit-3 Collective Bargaining in India

Structure

3.1 Objectives

3.2 Introduction

3.3 History of Collective Bargaining in India

3.4 Specific and Comprehensive agreements

3.5 Types of agreements

3.5.1 at plant level

3.5.2 at the industry level

3.5.3 at National level

3.6 Scope of agreements

3.7 Problems of multiple unions

3.8 Analysis of collective Bargaining in India

3.9 Collective Bargaining in public enterprises

3.10 Recommendations of National Commission on Labour

3.11 Other suggestions

3.12 Let us sum up



Course : 2

Block 4

Unit 1

Trade Unionism

Unit 2

Theories and structure of trade unions

Unit 3

Problems of trade unions

Unit 4

Trade union Act 1926

Unit 1 : Trade Unionism

Structure

1.0 Objectives

1.1 Introduction


1.3 Characteristic features

1.4 Functions of trade unions

1.5 Why do workers join trade unions

1.6 growth of trade unionism or trade union movement in India

1.7 Profile of major trade union organizations

1.8 Let us sum up



Unit 2 : Theories and structure of trade Unions

Structure

2.0 Objectives

2.1 Introductions

2.3 The ories of trade union

2.4 Let us sum up



Unit 3 : Problems of trade Unions

Structure

3.0 Objectives

3.1 Introduction

3.2 Problems of TUs

3.3 Suggestions to improve the conditions of TUs

3.4 Let us sum up



Unit 4 : Trade Unions 1926

Structure

4.0 Objectives

4.1 Introduction

4.2 Objects of the Act

4.3 Provisions of the Act

4.3.1 Provision relating to Registration and cancellation

4.3.2 Duties and responsibilities of unions

4.3.3 Rights and privileges of registered unions

4.3.4 amalgamation and Dissolution

4.3.5 Submission of returns

4.3.6 Fines and penalties

4.3.7 Power to make regulations

4.4 Let us Sum Up



Course 2

Block : 5

Unit 1

Workers’ Participation in Management

Unit 2

Worker’s Participation – Indian Scenario

Unit 1 : Workers’ Participation in Management

Structure

1.0 objectives

1.1 Introduction

1.3 Concept, origin and growth of worker’s participation


1.5 Objectives of workers’ participation in management

1.6 Forms of participation

1.7 Levels of participation

1.8 Let us Sum up

1.9 Key words

1.10 Self Study Questions

1.11 Self Study Questions

1.12 Books for References

Unit 2 : Workers Participation – Indian Scenario

Structure

2.0 Objectives

2.1 Introduction

2.2 Workers Participation The Indian Scene

2.3 Forms of workers Participation in India

2.3.1 Works committee

2.3.2 Joint Management Council

2.3.3 Shop Councils

2.3.4 Joint Councils

2.3.5 Unit Councils

2.4 Experiments in Participative Management –Few Indian Experience

2.5 Employee Participation in Management- Cases of Indian Industry

2.6 Evaluation of workers participation

2.7 Let us sum up

2.8 Key words

2.9 Self-study Questions


Course -2

Block- 6

Unit 1

International Labour Organization

Unit 2

International Labour Organization

Unit 1 : International Labour organization – 1

Structure

1.0 Objectives

1.1 Introduction

1.2 Historical background

1.3 Objectives of ILO

1.4 Constitution of ILO

1.5 Organization of ILO

1.6 Functions of ILO

1.7 Let us sum up

1.8 Terminal


Unit 2 : International Labour organization-II

Structure

2.0 Objectives

2.1 Introduction

2.2 Conventions and Recommendations

2.3 Conventions and Recommendations ratified by India

2.4 IIO and India

2.5 Let Us Sum Up



Course : 3

Block : 1

Unit 1

General Survey of Labour Legislation

Unit 2

Need, Objectives and Principles of Labour Legislation

Unit 3

Administrative Dimension of Labour Legislation

Unit 1 General Survey of Labour Legislation

Structure

1.0 Objectives

1.1 Introduction

1.2 Historical Background

1.3 Pre independent Period

1.4 Post Independent Period

1.5 Indian Contribution and Labour Policy

1.6 Let us sum up

1.7 Terminal Questions and Learning Activities


Unit 2 : Need objectives and Principles of Labour Legislation

Structure

2.0 Objectives

2.1 Introduction

2.2 Principles

2.3 Indian Law and Principles

2.4 Motives that prompted Employers to provide welfare measures

2.5 Let us Sum Up

2.6 Technical Question and Learning Activities


Unit 3 Administrative Dimension of Labour Legislation

Structure

3.0 Objective

3.1 Introduction

3.2 Central Machinery

3.3 Autonomous organization

3.4 Legislative powers

3.5 Administrative Dimensions

3.6 Summary

3.7 Technical Questions and Learning Activities


Course : 3

Block – 2

Unit 1

The Factories Act 1948 structure

Unit 2

Safety measures

Unit 3

Welfare measures, working hours and leave

Unit -1 The Factories Act 1948

Structure

1.0 Objectives

1.1 Background of the Factories Act

1.2 Statutory Development

1.3 Why a separate factories Act

1.4 Salient features of the factories Act

1.5 Few Important definitions

1.6 Approval, Licensing and Registration of factories

1.7 Provision relating to health

1.8 Let us sum up

1.9 Key terms

1.10 Questions

1.11 Suggested Readings

Unit -2 Safety Measures

Structure

2.0 Objectives

2.1 Introduction

2.2 Why safety provisions are required

2.3 Safety through Fencing of Machineries

2.4 Lifts and lifting machines

2.5 Floor, stairs and means of access

2.6 Other Protections

2.7 Safety of young persons

2.8 Safety of women workers

2.9 Let us sum up

2.10 Key words

2.11 Questions

2.12 Suggested Readings

Unit-3 Welfare measures, working hours and leave

Structure

3.0 Objectives

3.1 Introduction

3.2 The need for providing welfare measures

3.3 Some important facilities

3.4 washing facilities

3.5 Canteen and sitting facilities

3.6 First –Aid appliances

3.7 Shelter, rest rooms and lunchrooms

3.8 Special provisions for women workers

3.9 Working hours and Holidays of adults

3.10 Employment of young persons

3.11 Annual leave with wages

3.12 Penalties

3.13 Let us sum up

3.14 Key words

3.15 Questions

3.16 References

Course : 3

Block: 3

Unit -1 Payment of wages Act 1936

Structure

1.0 Objectives

1.1 Prelude

1.2 Salient features of the Act

1.3 Some important definitions

1.4 Payment of wages

1.5 Deduction from wages

1.6 Enforcement authorities under the Act

1.7 Penalties

1.8 Let us sum up


1.10 Books to be referred

Unit -2 : Minimum wages act 1948 (Act XI of 1948)

Structure

2.1 Objective

2.2 Introduction

2.3 Thrust of the Act

2.4 Theories of wages

2.5 Different concepts of wages

2.6 Fixation and Revision of Wages

2.7 Payment of wages

2.8 Authorities under the Act

2.9 Penal provision

2.10 Conclusions

2.11 Meaning of few important words



Unit -3 The Payment of Bonus Act , 1965 structure

Structure

3.0 Objectives

3.1 Prelude

3.2 Operations and Application

3.3 Some important Definitions

3.4 Eligibility and disqualification for bonus

3.5 Payment of bonus

3.6 Adjustments against Bonus

3.7 Deductions from Bonus

3.8 Time Limit and recovery of Bonus

3.9 Authorities under the Act

3.10 Offences and penalties

3.11 Let us sum up

3.12 Key-words



Course : 3

Block : 4

Unit-1

Workmen’s Compensation Act

Unit-2

Employees state insurance Act- 1948

Unit-3

Employees provident fund Act- 1952

Unit-4

Payment of Gratuity Act- 1972

Unit-5

Maternity Benefit Act- 1961

Unit-1 Workmen’s Compensation Act- 1923

Structure

1.0 Objectives

1.1 Payment of compensation v

1.2 Disablement

1.3 Disablement

1.4 Occupational Disease

1.5 Powers of the Commissioners

1.6 Controversial Issues

1.6.1 Doctrine of National Extension

1.6.2 Doctrine of Added peril

1.6.3 Doctrine of contemporary negligence

1.7 Summary

1.8 Technical Question and Learning Activities

1.9 Books Reference

Unit-2 Employees state insurance Act- 1948

Structure

2.0 Objectives

2.1 Introductions

2.2 Salient features of the Act

2.3 Applicability

2.4 Administration

2.5 Contribution

2.6 Benefits

2.7 Summary

2.8 Terminal Question and Learning Activities


Unit 3 : Employees Provident fund Act 1952

Structure

3.0 Introduction

3.1 Applicability

3.2 Nomination

3.3 Modus Operandi

3.4 Appellate Tribunal

3.5 Summary



Unit 4 Payment of Gratuity Act 1972

Structure

4.0 Objectives

4.1 Introduction

4.2 Payment of Gratuity

4.3 Forting

4.4 Nomination

4.5 Determination the amount of Gratuity

4.6 Summary


4.8 Books for references

Course : 3

Block : 5

Unit 1

Industrial Disputes Act

Unit 2

Industrial employment (standing orders) Act 1946

Unit 3

Trade union Act 1926

Unit -1 : Industrial Disputes Act

Structure

1.1 Objectives

1.2 Introduction

1.3 Historical background

1.4 Objectives of the Act

1.5 Definitions

1.6 Classification of industrial Disputes

1.7 Causes of Industrial Disputes

1.8 Strike and Lockouts

1.9 Prohibition of strikes and lockouts

1.10 Lay off and retrenchment

1.11 Settlement and prevention

1.12 Let us sum up


1.14 References

Unit 2 : Industrial employment (Standing orders) Act 1946

Structure

2.1 Introduction

2.2 Objectives

2.3 Scope and Application

2.4 Definitions

2.5 Matters to be provided in standing orders

2.6 procedure for submission of Draft standing order

2.7 Matters to be provided in the standing order

2.8 Conditions for certification

2.9 Procedure for certification

2.10 Effects of certification

2.11 Payment of subsistence allowance

2.12 Powers of certifying officer

2.13 Powers of appropriate government

2.14 Review questions

2.15 References

Unit-3 Trade Union Act, 1926

Structure

3.1 objectives

3.2 Introduction

3.3 Objects of the Act

3.4 Registration of Trade Unions

3.5 Rules of the Trade Unions

3.6 Cancellation of Registration

3.7 Right and Liabilities of a Registered Trade Union

3.8 Privilege and immunity of a Registered Trade Union

3.9 Recognition of Trade Union


3.11 Reference

Course : 3

Block : 6

Unit 1

Powers of Union and State Govt. in Labour matters

Unit 2

Influence of ILO Indian Labour Legislation

Unit- 1 : Powers of Union and State Government in Labour matters

Structure

1.1 Introduction

1.2 Main postulates

1.3 Objectives of planning in India

1.4 Industrial policy in plan period

1.5 administrative machinery at the center and state level

1.6 Central administrative machinery

1.7 Autonomous organizations

1.8 State administrative machinery

1.9 Summary

1.10 Key words

1.11 Questions


Unit 2 : Influence of ilo on Indian Labour Legislation

Structure

2.1 Introduction

2.2 Objectives of the ILO

2.3 Organization

2.4 Functions of ILO

2.5 ILO conventions

2.6 Ratification Procedure of ILO standards

2.7 Influence of ILO recommendations on Indian Labour Legislation

2.8 Summary

2.9 Key words

2.10 Questions

2.11 Reference

Course : 4

Block : 1

Unit 1

Concepts of Training and Development.

Unit 2

Learning

Unit 3

Organization of training Programme

Unit 1 : Concepts of Training and development

Structure

1.0 Objectives

1.1 Introduction

1.2 Meaning of training and Development

1.2.1 Definition of training & Development

1.3 competency development

1.4 Training objectives

1.5 Concepts of training

1.6 What do the trainers want

1.7 Let us sum up

1.8 Reference books


Unit 2- learning

Structure

2.0 Objectives

2.1 Objectives of Learning

2.2 Concepts of learning

2.3 Learning curve

2.4 Theories of learning

2.5 Learning Principle

2.6 Learning styles

2.7 Types of learning

2.8 Let us sum up

2.9 Reference Books


Unit-3 Organization of Training programme

Structure

3.0 Objectives

3.1 Identifying training needs

3.2 Why trainers should conduct training needs assessment

3.3 Types of training needs

3.3.1 Micro training needs

3.3.2 Macro training needs

3.4 Methods of training needs analysis

3.5 Organizational climate for training

3.6 Organization of training department

3.6.1 Objectives

3.6.2 Structure and function of training department

3.7 Let us sum up

3.8 References


Course :4

Block : 2

Unit-1

Training Methods

Unit -2

Techniques of Training

Unit-3

Evaluation of Training Functions

Unit 1: Training Methods

Structure

1.0 Objectives

1.1 Broad Methods of training types of training methodologies

1.2 Classification of OJT training methods

1.3 Techniques of OJT

1.4 Historical perspective of OJT

1.5 Embedded training

1.6 Vestibule Training

1.7 Systematic Training

1.8 Individualized instruction

1.8.1 Modern type of individualized instruction

1.9 Job support

1.10 Apprenticeship and Job instruction training

1.11 Job rotation

1.12 Training by supervisors

1.13 Let us sum up

1.14 References


Unit 2 : Off the job training Methods Structure

Structure

2.0 Objectives

2.1 Lecture Method

2.2 Audio-Visual Material (Method)

2.3 Conferences and Seminars

2.4 Programmed Instructions (PI)

2.5 Simulating real life

2.5 A Role playing

2.5 B Simulation Games

2.5 C In-Basket exercises

2.6 Laboratory Training

2.7 Real life incidents and cases

2.8 Individualized training

2.9 Let us sum up

2.10 Suggested References


Unit-3 : Evaluation of Training Programmes

Structure

3.0 Objectives

3.1 Introduction

3.2 Definition of training evaluation

3.3 Philips ROI Model

3.4 The KPMT Mode

3.5 The London Business School approach

3.6 Holton’s transfer climate approach

3.7 Operational sing a diagnostic and predictive model

3.8 Test-Re-test method

3.9 Pre-post performance test method

3.10 Control group testing methods

3.11 Other commonly used methods

3.11(a) Transactional Analysis

3.12(b) 360 degree feec back

3.12 To sum up

3.13 Terminal question

3.14 References

Course : 4

Block : 3

Unit 1

HRD Consents

Unit 2

Concepts career

Unit 3

Career Development actions and Programmes

Unit 4

Career problems and solutions

Unit1 : HRD Concepts-HRD At Macro and Micro Level systems of HRD- Functions

Structure

1.1 Concepts of HRD

1.2 HRD at Macro and Micro level

1.3 Subsystems of HRD

1.4 HRD Functions

1.5 Summary

1.6 Questions for self Study

1.7 Further Readings

Unit 2 : Concepts of Career – Career Stages , Planning and Development, need and

steps in planning

Structure

2.1 Career concepts and need for career planning

2.2 Different stages in career

2.3 Career Development

2.4 Summary



Unit-3 Methods of Career Planning and Development managerial organization role in

career development career development actions and programmes

Structure

3.1 Methods used in Career Planning and Development.

3.2 Managerial , Organizational role in Career Development

3.3 Actions and Programmes undertaken for career development –Recent trends.

3.4 Summary



Unit 4 : Career problems and Solutions-guidelines for careers Management

Structure

4.1 Problems of Career Planning and Development

4.2 Solutions to Problems of Career Planning and Development

4.3 Guidelines for Career Management

4.4 Summary

4.5 Questions for self study.

4.6 Further Readings.

Course : 4

Block ; 4

Unit 1

Concept of Management Development

Unit 2

Component of MDP

Unit 3

Organizational Development Process

Unit-1 Concept of Management Development – need and Importance of Md.

Structure

1.1 concepts of Management: Development

1.2 Need for management Development

1.3 Importance of Management Development

1.4 Summary



Unit 2 : MD Process, component of MD programmes requirements for success of

MDP’s Factors inhibiting MD

Structure

2.1 Management Development Process

2.2 Components of Management Development Programme

2.3 a) Requirements for success of MDP

b) Factors inhibiting MDP

2.4 Summary


2.6 further readings

Unit-3 Organization Development Concepts, Chara Cteristics, goals of organizational

development- OD process

Structure

3.1 Concepts of OD

3.2 Characteristics of OD

3.3 Goals of OD

3.4 OD Process

3.5 Summary

3.6 Questions for self-study

3.7 Further readings

Course : 4

Block-5

Unit-1

Leader centered techniques of MD-Lectures- coaching

Unit-2

Student centred techniques

Unit-3

Self training techniques

Unit-4

On the Job techniques

Unit-5

Merits & limitations of Techniques

Unit 1 : Leader centered Techniques of MD-Lecturer- Coaching

Structure

1.0 Objectives

1.1 Leader Centered techniques of MDP

1.2 Lectures- A traditional method used in MDP

1.3 Coaching- Aguidance method used in management development programme

1.4 Summary



Unit-2 Student centered techniques, Discussions, case studies, conferences,

workshops, brain storming sessions, role playing, psycho training, simulations, in

Basket games sensitivity training.

Structure

2.0 Objectives

2.1 Student Centered techniques

2.2 Different methods/ Techniques used in student centered training programmes-

Discussions, Case studies , conferences, workshops.

2.3 Simulations, in basket games and Sensitivity training

2.4 Summary



Unit-3 Self training Techniques, correspondence course programme institutions,

Audio- Visual lessons, Manual and handouts.

Structure

3.0 Objectives

3.1 Self Training Techniques

3.2 Correspondence course programme Institutions

3.3 Audio-Visual Lessons, Manual and Handouts.

3.4 Summary


3.6 Further reading

Unit 4 : On the Job Techniques-Coaching, counseling, Job Rotation, Assistant to

positions and understudy, committee assignments

Structure

4.0 Objectives

4.1 On-the-job techniques

4.2 Coaching

4.3 Counseling

4.4 Job rotation

4.5 Assistant to positions and understudy, and committee assignment

4.6 Summary



Unit-5 Merits and Limitations of the techniques

Structure

5.0 Objectives

5.1 Merits and limitations of Techniques.

5.2 Merits and limitations of Leader Centered Techniques.

5.3 Merits and limitations of student Centered Techniques.

5.4 Merits and limitations of self Training Techniques.

5.5 Summary



Course : 4

Block- 6

Unit-1

Need for training in India

Unit-2

Training Institutes in India

Unit-3

Critical appraisal of Training and Development programmes in India

Unit-1 Need for training in India- Training centre and Apprenticeship programmes,

government policy and trainigs

Structure

1.0 Objectives

1.1 Need for training in India

1.2 Training Centre and apprecenticeship, government policy and trainings.

1.3 Summary


1.5 Further readings.

Unit-2 : Training institution in India , M.D. Programmes in Public and private sector

Structure

2.0 Objectives

2.1 Training Institutes in India

2.3 Management Development Programmes in Public Sector

2.4 summary



Unit-3 Md Institutions- Productivity Utilities , Management association- Educational

institutions, consultants, critical appraisal of training and development programme in

India.

Structure

3.0 Objectives

3.1 Management Development Institution in India.

3.2 The role Management Associations in MD programmes and the impact of

training and productivity unities contribution.

3.3 The role of Educational Institutions and Consultants in MD programme.

3.4 Critical appraisal of training and development programme in India

3.5 Summary


3.7 Further readings.

Course : 5

Block-1

Unit-1

Organisation

Unit-2

Organisation structure

Unit-3

Organisational goals

Unit-1 organization

Structure

1.0 Objectives

1.1 Introduction

1.2 Meaning of organization

1.3 concept of organization

1.4 Organization process

1.5 Features of Organization

1.6 Check your progress

1.7 Let us Sum Up

1.8 Keywords

1.9 Self-Study Questions


Unit-2 Organization Structure

Structure

2.0 Objectives

2.1 Introduction

2.2 Role of organization structure

2.3 Types of organizations

2.4 Forms of organizations

2.5 Significance of organizations


2.7 Let Us Sum Up

2.8 Key words

2.9 Self-Study Questions


Unit-3 Organization Goals

Structure

3.0 Objectives

3.1 Introduction

3.2 Concept of Organizational Goals

3.3 Types of Organizational Goals

3.4 Determination of Organizational Goals

3.5 Goal changes- Types

3.6 Check Your Progress

3.7 Let Us Sum Up

3.8 Key words

3.9 Self- study Questions


Course : 5

Block-2

Unit-1

Organizational behaviour concepts & determinants

Unit -2

Scope of Organizational Behaviour

Unit-1 Organizational behaviour concepts & Determinants

Structure

1.0 Objectives

1.1 Introductions

1.2 Origin of organization behaviour defnintion & meaning

1.3 contributing disciplines to organizational behaviour

1.4 concepts & determinants of organizational behaviour


1.6 Let us sum up

1.7 Key words

1.8 Self study Questions


Unit-2 Scope of organizational Behavior

Structure

2.0 Objectives

2.1 Introduction

2.2 Scope of organizational behavior

2.3 Behavioural approach to organizational behaviour

2.4 Research in the discipline of organizational behavior

2.5 Organizational behavior model


2.7 Let us sum up

2.8 Key words

2.9 Self study questions


Course-5

Block-3

Unit-1

Individual and group behavior personality

Unit-2

Perception and learning structure

Unit-3

Group organization concept

Unit-4

Group dynamics

Unit-5

Group thinking and group cohesiveness

Unit-1 : Individual and group behavior personality.

Structure

1.0 Objectives

1.1 Introduction

1.3 Individual behavior and personality

1.3.1 Personality

1.3.2 Ability

1.3.3 Perception

1.3.4 Motivation

1.3.5 Organizational factors

1.3.6 Socio-cultural factors

1.4 Personality and determinant

1.4.1 Biological factors

1.4.2 Family and social factors

1.4.3 Situational factors

1.4.4 Other factors

1.5 Development of personality

1.5.1 Freudian stages

1.5.2 Erikson stages

1.5.3 Chris argyris theory (Immaturity- Maturity)

1.6 Personality

1.7 Let us sum up

1.8 Key words

1.9 Check your progress-questions

1.10 Answer to check your progress

1.11 Terminal questions 1-2 references

Unit-2 perception and Learning Structure

Structure

1.0 Objectives

1.1 Introduction

1.1.1 Importance

1.1.2 Difference Between Perception and Sensation

1.1.3 Perception Process

1.1.4 Perception Mechanisms

1.1.5 Characteristics of the Perceiver

1.2 What Factors Influence Perception

1.2.1 Internal Factors

1.2.2 External Factors

1.2.3 Stimulus Factors

1.3 Perceptual Errors and Distortion

1.3.1 Selective Perception

1.3.2 Projection

1.3.3 Stereo typing

1.3.4 Halo effect

1.3.5 Impression

1.3.6 Inference

1.3.7 Attribution

1.3.8 Perfectual Set

1.3.9 Perfectual Defence

1.4 Rationality in Decision- Making

1.4.1 Subjectivity in Decision- Making

1.5 Let us Sum Up

1.6 Key words

1.7 Check your progress questions

1.8 Answer to Check your Progress


1.10 References

Unit-3 Group organization concepts

Structure

1.0 Objectives

1.1 Introduction

1.2 Formal And Informal Organization

1.2.1 Formal Organization

1.2.2 Characteristics

1.2.3 Informal Organization

1.2.4 Characteristics

1.2.5 Comparison

1.2.6 Is It- The Deference

1.3 Significance of Informal Organization

1.3.1 It It Really Necessary

1.3.2 Structure- Chart

1.4 Distinction Between Formal And Informal Organization

1.5 Emergence Of informal Organization

1.5.1 Benefits

1.5.2 Negative Side

1.6 Organization Climate

1.6.1 Status Pattern

1.6.2 bases

1.6.3 Systems

1.6.4 Symbo

1.6.5 Relevance

1.7 Let us Sum Up

1.8 Key words

1.9 Check your Progress- Questions

1.10 Answers to Check your progress


1.12 References

Unit-4 Group Dynamics

Structure

1.0 Objectives

1.1 Introduction

1.2 Types of Group

1.2.1 Formal

1.2.2 Informal

1.2.3 Command and Task

1.2.4 Interest and Friendship

1.3 Group Classification- Sayles

1.3.1 Apathetic

1.3.2 Erratic

1.3.3 Strategic

1.3.4 Conservative

1.3.5 Clique- Dalton

1.4 Theories of Group Formation

1.4.1 Propinquity

1.4.2 Homan’s

1.4.3 Balance

1.4.4 Exchange

1.5 Formation of Group

1.5.1 Reasons

1.5.2 Importance

1.5.3 Problems

1.5.4 Dealing with Informal Group

1.6 Working with informal group

1.7 Let Us Sum Up

1.8 Key words

1.9 Check your progress Questions

1.10 Answer to Check your progress


1.12 References

Unit -5 Group Thinking and Group Cohesiveness

Structure

1.0 Objectives

1.1 Introduction

1.2 Factors Influencing group Cohesiveness

1.2.1 Relationship

1.2.2 Guidelines

1.3 Quality

1.3.1 Benefits of quality Circle

1.3.2 Introducing Quality Circle

1.3.3 Problems of quality circle

1.4 Behavior- Fcused Programmes

1.4.1 Structure – Focused Programmes

1.5 Let Us Sum Up

1.6 Key words

1.7 Check Your progress: questions

1.8 Answers to Check your progress


1.10 References

Course :5

Block-4

Unit-1

Concept –importance of motivation , theories of motivation, maslow’s theory

Unit-2

Herzeberg’s Theory, J.S. Adam’s Theory , Varoom’s Theory

Unit-3

Porter and Lawler’s Theory, Theory X and Y

Unit-4

Leadership concept importance trait theories

Unit-5

Ohlo university studies managerial grid tri-dimensional theory

Unit-6

Indian Leadership styles

Unit-1 Concept-importance of motivation, The ories of motivation, maslow’s Theory

Structure

1.0 Objectives

1.1 Introduction

1.2 concept of Motivation

1.3 The Motivation process

1.4 The importance of motivation

1.5 Theories of Motivation

1.6 Maslow’s Hierarchy of Needs theory

1.7 Check you progress

1.8 Let Us Sum Up

1.9 Key terms

1.10 Answers to check your progress


Unit-2 Herzeberg’s theory J.S. Adam’s Theory , Vroom theory

Structure

2.0 Objectives

2.1 Introduction

2.2 Herzrberg’s theory of motivation

2.1.1 Hygiene Factors

2.1.2 Motivators

2.1.3 Application of two factor theory in the work place

2.1.4 Comparison of need hierarchy and two factor theories

2.1.5 Differences between Maslow’s and Herzberg’s theories

2.1.6 Evaluation of two –factor theory

2.3 J.S. Admn’s Equiry theory of Motivation

2.3.1 Evaluation of two- factor theory

2.4 Vroom’s Expectancy theory

2.4.1 Evaluation of Expectancy Model.


2.6 Let us sum up

2.7 Key Terms


2.9 Terminal question

Unit-3 Porter and Lawler’s Theory , theory ‘X’ and ‘Y’

Structure

3.0 Objectives

3.1 Introduction

3.2 Porter and Lawler’s Theory

3.2.1 Evaluation of P & L Theory

3.2.2 Implications for practice

3.3 Theory ‘X’ and ‘Y’

3.4 Check yours progress

3.5 Let Us Sum Up

3.6 Key Terms

3.7 Answers to check Your progress


Unit-4 Leadership concepts importance trait theories, Behavioral theories, Tenebrous

and Schmidt’s theory

Structure

4.0 Objectives

4.1 Introduction

4.2 Leadership- Defined

4.3 Formal and Informal leader

4.4 What is a leader does ?

4.5 Leadership and Management

4.6 Importance of Leadership

4.7 Leadership Styles

4.8 Theories of Leadership

4.8.1 Trait theories of Leadership

4.8.2 Behavior theories

4.8.3 Tanennbaum and Schmidt’s theory


4.10 Let Us sum up

4.11 Key terms


Unit-5 Ohio University studies , Managerial Grid Tri- Dimensional Theory, Path goal

Theory, Life Cycle theory.

Structure

5.0 Objectives

5.1 Introduction

5.2 The Ohio State University Studies

5.3 The University of Michigan Studies

5.4 Managerial Grid

5.5 Tri- Dimensional Theory

5.6 Path-Goal Theory

5.7 Life cycle Theory

5.8 check your progress

5.9 Let Us Sum Up

5.10 Key terms

5.11 Answers to Check Your Progress


Unit-6 Indian Leadership Styles

Structure

6.0 Objectives

6.1 Introduction

6.2 Leadership Styles in Indian organizations

6.2.1 Paternalistic Style

6.2.2 Leadership based on professional relationship

6.3 Research findings on Indian leadership styles


6.5 Let us sum up

6.6 Key terms



6.9 Reference Books

Course : 5

Block : 5

Unit-1

Organizational Culture

Unit-2

Organizational Climate

Unit-1

Internal Environment of organization Unit-1 organizational culture

Structure

1.0 Objectives

1.1 Meaning and nature of culture

1.2 Dynamics of organizational culture

1.3 types of culture

1.4 Culture and structure

1.5 Culture and leadership

1.6 Let us sum up



Unit-2 Organizational Climate And Morale

Structure

2.0 Objectives

2.1 Meaning and definition of organizational climate

2.2 Factors affecting organizational climate

2.3 Measurement of organizational climate

2.4 Concept of Morale

2.5 Factors affecting / Influencing Morale

2.6 Measurement of Morale

2.7 Let Us Sum Up

2.8 Terminal Question

Course :5

Block-6

Unit-1

Change

Unit-2

Conflict

Unit-3

Level of Conflict

Unit-1 : Change

Structure

1.0 Objectives

1.1 Introduction

1.2 Need for change: Socio- Cultural conditions

1.3 Meaning and Nature of change

1.3.1 Types of change

1.3.2 Human resistance to change

1.3.3 Why do people resist change

1.3.4 Causes of resistance to change

1.3.5 Implementation of change

1.4 Guidelines for overcoming resistance to change

1.4.1 Force-field analysis

1.4.2 Planed change

1.4.3 Process of planned change

1.5 Let us sum up

1.6 Key words

1.7 Check your progress: questions



1.10 Reference

Unit-2 Conflict

Structure

1.0 Objectives

1.1 Introduction

1.2 Conflict

1.2.1 Causes

1.2.2 Consequences

1.2.3 Mechanism

1.3 Power and influence relations in organizations and group

1.3.1 Power relationships

1.3.2 Bases of power

1.3.3 Distinction between power and authority

1.3.4 Concept of power equalization

1.3.5 Influence relationship

1.3.6 Means of conflict

1.4 Dynamics of conflict

1.4.1 Nature

1.4.2 Traditional view

1.4.3 Human relation

1.4.4 Interactions view

1.4.5 Positive view

1.4.6 Dysfunctions view

1.5 Issues involved in conflict

1.5.1 Types

1.5.2 Stages

1.6 Let us sum up

1.7 Key words

1.8 Check your progress questions

1.9 Answer to check your progress


1.11 References

Unit-3 Levels of conflict

Structure

1.0 Objectives

1.1 Introduction- conflict levels

1.1.1 Individual

1.1.2 Organizational

1.1.3 Inter-organizational

1.2 Inter-individual conflict

1.2.1 Role conflict

1.2.2 Goal conflict

1.3 Inter-personal conflict

1.3.1 Sources

1.4 Intra- group conflict

1.4.1 Inter group conflict

1.4.2 Organizational reward system

1.5 Modes of handling conflict-should conflict be supressed

1.5.1 Avoidance and repression

1.5.2 Defusion of conflict

1.5.3 Containment

1.5.4 Confrontation or sharpening differences

1.5.5 problem solving

1.5.6 Conflict stimulation

1.6 Inter-personal conflict- reasons

1.6.1 Transactional analysis

1.6.2 Ego states

1.6.3 Social transactions

1.6.4 Complementary transactions

1.6.5 In crossed transactions1.6.6 Johari widow1.6.7 Stroking1.6.8 Life positions

1.7 Let Us Sum Up1.8 Key words1.9 Check your progress questions1.10 Answers to check your progress1.11 Terminal questions1.12 References

Documents

Block 1 Management by objective by Exception by Crisis 1 Unit 1 Concept of Management and Evolution of Management Thought Unit 2 Management by objective by Exception by Crisis Unit