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Presentation at "Impact Evaluation for Financial Inclusion" (January 2013) CGAP and the UK Department for International Development (DFID) convened over 70 funders, practitioners, and researchers for a workshop on impact evaluation for financial inclusion in January 2013. Co-hosted by DFID in London, the workshop was an opportunity for participants to engage with leading researchers on the latest research methods of impact evaluation and to discuss other areas on the impact evaluation agenda.
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Role of Monitoring
Mayada El-Zoghbi, CGAP Blaine Stephens, MIX
Improve performance
Prove impact
How is my program doing vis-à-vis the
set goals?
MONITORING AND PROJECT
EVALUATION
Are my clients doing better because of the
program?
IMPACT ASSESMENT
Monitoring and Evaluations
Activities Outputs Outcomes Impact
Performance monitoring
Project evaluation
Impact assessment
• Indicators for measuring change • Systems for supporting monitoring
M&E Framework
Evolution of indicators in financial inclusion
Retail
Market
<2000 2005 2010 2015
Financial performance,
Outreach , Credit (CGAP, SEEP)
Social performance (SPTF)
Responsible finance (Smart
Campaign, PIIF)
Savings SME
Branchless banking / e-
money
Financial inclusion
(FAS, AFI)
Tool development
Activities Outputs Outcomes Impact
Create financial literacy materials
Select and train trainers
Train service providers
Example on financial literacy:
Clients trained on financial literacy
Clients improve use of financial services
Examples of assumptions:
Other service providers enter the market
Improved client welfare
Reduced vulnerability to shocks
Training delivery model adapted to client
environment
Example: Financial capability project
Scalable business model is developed for
training
Delivery channels developed by providers
Tracking progress and testing assumptions in the monitoring framework Think about a recent financial inclusion project. What does the results chain (or one piece of it) look like? How do you track progress? What assumptions are key to that chain and your monitoring? Write down and be ready to discuss with the group.