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Role of Monitoring Mayada El-Zoghbi, CGAP Blaine Stephens, MIX

Blaine Stephens and Mayada El-Zoghbi - Role of Monitoring

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Presentation at "Impact Evaluation for Financial Inclusion" (January 2013) CGAP and the UK Department for International Development (DFID) convened over 70 funders, practitioners, and researchers for a workshop on impact evaluation for financial inclusion in January 2013. Co-hosted by DFID in London, the workshop was an opportunity for participants to engage with leading researchers on the latest research methods of impact evaluation and to discuss other areas on the impact evaluation agenda.

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Page 1: Blaine Stephens and Mayada El-Zoghbi - Role of Monitoring

Role of Monitoring

Mayada El-Zoghbi, CGAP Blaine Stephens, MIX

Page 2: Blaine Stephens and Mayada El-Zoghbi - Role of Monitoring

Improve performance

Prove impact

How is my program doing vis-à-vis the

set goals?

MONITORING AND PROJECT

EVALUATION

Are my clients doing better because of the

program?

IMPACT ASSESMENT

Monitoring and Evaluations

Page 3: Blaine Stephens and Mayada El-Zoghbi - Role of Monitoring

Activities Outputs Outcomes Impact

Performance monitoring

Project evaluation

Impact assessment

• Indicators for measuring change • Systems for supporting monitoring

M&E Framework

Page 4: Blaine Stephens and Mayada El-Zoghbi - Role of Monitoring

Evolution of indicators in financial inclusion

Retail

Market

<2000 2005 2010 2015

Financial performance,

Outreach , Credit (CGAP, SEEP)

Social performance (SPTF)

Responsible finance (Smart

Campaign, PIIF)

Savings SME

Branchless banking / e-

money

Financial inclusion

(FAS, AFI)

Tool development

Page 5: Blaine Stephens and Mayada El-Zoghbi - Role of Monitoring

Activities Outputs Outcomes Impact

Create financial literacy materials

Select and train trainers

Train service providers

Example on financial literacy:

Clients trained on financial literacy

Clients improve use of financial services

Examples of assumptions:

Other service providers enter the market

Improved client welfare

Reduced vulnerability to shocks

Training delivery model adapted to client

environment

Example: Financial capability project

Scalable business model is developed for

training

Delivery channels developed by providers

Tracking progress and testing assumptions in the monitoring framework Think about a recent financial inclusion project. What does the results chain (or one piece of it) look like? How do you track progress? What assumptions are key to that chain and your monitoring? Write down and be ready to discuss with the group.