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BIOMETRICS CONSORTIUM CONFERENCE
BALTIMORE, MARYLANDSeptember 19 – 21, 2006
Bill Wipprecht
EVP/Chief Security Officer
Corporate Security
Wells Fargo & Co.
BIOMETRICS
Access Control
Customer Service
Fraud Prevention
BIOMETRICS
Recognition
Authentication
Identification / Verification
BIOMETRICS
Access Control
─ Data Centers─ Safe Deposit Boxes─ Store Access Control
BIOMETRICS
Automated Self-Service Deposit Boxes
BIOMETRICS
BIOMETRICS
BIOMETRICS
BIOMETRICS
BIOMETRICS
Access Control - Store Access Control
BIOMETRICS
Customer Service─ Voice Recognition
BIOMETRICS
Fraud Prevention─ Thumbprints─ Fingerprints─ Photos on Credit Cards─ Electronic Signature─ Facial Recognition
BIOMETRICS
Wells FargoFacial Recognition Program
BIOMETRICS
Robbery
Wanted
Poster
BIOMETRICS
Facial Recognition
Search by face
1
Across branches & time
2
Robust to false identities
3
BIOMETRICSPilot Program Overview
15 FRT systems deployed across branches in a national fraud hotspot
Represents the largest distributed biometric surveillance test in the banking industry to date
Multiple tests conducted to measure accuracy, false positives, investigative productivity, and effectiveness.
Test conducted jointly by 3VR and Wells Fargo
BIOMETRICSReal-Time Watchlist Test
Test Methodology 5 independent subjects hired
to perform test transactions
All subjects enrolled into a single FRT system and onto a watchlist
Watchlist alert auto populated to all branches
Test subjects visited each of 15 pilot branches over 3 days
Metric Results
Matching Accuracy 63%
Nuisance Alert Rate
.07%
Number of Sites15 branches
Total Faces Analyzed
104,915
Results (Post-Tuning)
BIOMETRICSInvestigation Test
Results (Post-Tuning)
Metric 3VR Results
Investigation Speed 37% faster
Quality of Evidence Images
100% higher quality
Number of New Events Found
560% higher
Test Methodology Two investigators given
same fraud case.
One investigator used legacy DVR, one used 3VR
Investigators instructed to find additional instances of a suspect within the same bank branch.