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Building A Better IT Highway Keith Bradley

Senior EVP and President, North America June 22, 2010

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Agenda

E‐Fulfillment Logistics in the  

new selling model 

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Ingram Micro Connects Technology Buyers And Sellers

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37.4 M 

75.0 M 

Fortune 1,000 

Home Office 

Consumer Households (Non‐Home Office) 

Large Business  (1,000+ employees) 

8K 

Number of companies

1K 

Source: US Market Pyramid ‐ IDC, 2008 Year‐End 

…Serving The Global IT Industry SMB To Enterprise

7.8M 

106K  Mid‐size Business (100‐999 employees) 

Small Business (<100 employees) 

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E-Commerce Growing Faster Than Brick & Mortar

Q4 2008 on online retailers up nearly 10% 

November/December 2009 Online sales up 4% 

Why? 

CONVENIENCE 

WIDER SELECTION 

PRICE 

TRANSPARENCY 

ONLINE RESEARCH 

SALES TAX AVOIDANCE 

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The Opportunity

2009  2013 E‐Commerce Market  $156 Billion  $229 Billion 

Outsourced Fulfillment  $35 Billion  $52 Billion 

3PL Service Fee  $2 Billion  to $3 Billion 

$4 Billion  to $5 Billion 

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Focus Segments > 10% CAGR

Consumer Electronics Appliance and 

Home Improvement 

OTC Medicine and Personal Care 

14% 

11% 12% 

Pet Supplies 

17% Furniture 

18% 

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ROIC Is Higher And Product Moves Faster

Inventory in supply chain = Millions tied up in inventory weighing down ROIC in the distribution

$M in 3PL Sites  $M in Channel $M (in‐transit) 

Handling and Freight Cost Elements

Handling @ Mfg DC 

Freight to Channel 

Handling @ Channel DC 

Freight to  End‐user 

Freight to Mfg DC  + + + +

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