Bid for Supply of IT Hardware and Software Equipments

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    UTIITSL - Bid for Supply of IT Hardware and Software Equipments

    UTI Infrastructure Technology And Services Limited

    Bid for Supply of IT Hardware and Software Equipments

    General Instructions

    1. Name of the Bid: Bid for Supply of IT Hardware and SoftwareEquipments.

    2. Date of Issue of Tender documents:The Tender documents can bedownloaded free of cost from the website www.utiitsl.com from 02nd

    December, 2011.

    3. Last Date of receipt of sealed tender bids:Upto 3:00 pm on 22nd

    December, 2011.

    4. Date of Opening: On the last date of receipt of the bids at 3:30 pm.All the bidders are invited for the tender opening.

    5. Address of the submission of the bids: The bids should beaddressed to Assistant Vice President (IT), UTI InfrastructureTechnology And Services Ltd, Plot 3, Sector 11, CBD Belapur,Navi Mumbai 400614 and deposited in the specified Tender Box atthis address by the due date and time.

    6. Earnest Money Deposit (EMD): The tender should be accompaniedby Earnest Money Deposit (non-interest bearing) of `.2,00,000/-(Rupees Two Lakh Only) by way of Demand Draft / Pay Order infavour of UTI Infrastructure Technology And Services Ltd,Mumbai. For unsuccessful bidders the same instrument may bereturned unencashed. The EMD of successful bidder will be returnedon the receipt of a Bank Guarantee. If the EMD is not enclosed thenUTIITSL reserves the right to reject the bid. The EMD may be forfeited

    if the bidder fails to honour the terms and conditions of work orderplaced on the basis of the tenders.

    This EMD should be in a separate cover superscripted as EMDand keep into the technical Bid.

    7. Bank Guarantee: For successful bidder/s a Bank guarantee ofappropriate amount as decided by UTIITSL will have to be givenbefore the work order is placed, if so required or the EMD will beretained till delivery.

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    8. Superscription: The main envelope containing the tender must besuperscribed as Bid for Supply of IT Hardware and SoftwareEquipments.

    The Bids should be made in two parts, the Technical Bid and theCommercial Bid kept in two separate sealed envelopes. Each of thebids should be marked clearly as Technical Bid for Supply of ITHardware and Software Equipments and Commercial Bid forsupply of IT Hardware and software Equipments and submittedin two separate sealed covers. Both the sealed Technical andCommercial bids should be enclosed in another outer cover andclearly marked as Bid for Supply of IT Hardware and SoftwareEquipments as mentioned above.

    If the tender is not superscribed then there are chances of accidental

    opening and for liable rejection of the tender, therefore it is advisedthat the tender be superscribed as above and deposited in the tenderbox kept for the purpose at the address given.

    9. Validity of the bids: Generally, the bids will be valid for a period ofNinety days (90 days) from the date of opening of the financial bid foracceptance. The agreement which would be entered into with thebidder / vendor or the work order which would be issued to the

    bidder / vendor would define the validity of the rates more specificallyand that would be overriding this clause. In case of rate contract, the

    Purchase Order will be issued as and when the requirement arises.

    10. Authorized Signatory: The bid can be forwarded by OEM / OEMAuthorized Channel Partner / Solution Provider. Representativewill have to enclose the Letter of Authority/ the Power of Attorneyalong with this offer or when demanded by UTIITSL, otherwise theoffer will be considered null and void at any stage as per the decision

    of UTIITSL.

    11. Conditions for tenders sent by post: The tenders may also be sentby post to reach before the scheduled date and time as indicatedabove. The following are essential conditions to be followed for the

    tender sent by post, failing which the tender may not be opened andnot considered or may be treated invalid:

    A. Tender should be sent by Speed Post or Registered Post or bydepositing in the specified Tender Box only. Tenders sent through

    any other means may not be considered at all.

    B. Tender should be sent only to the address as given above in thename of the person specified i.e. Assistant Vice President (IT),

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    UTI Infrastructure Technology And Services Ltd, Plot 3, Sector11, CBD Belapur, Navi Mumbai 400614.

    C.Acknowledgement will be given to Department of Post only fortender sent by Speed Post and Registered Post.

    D.Tender should be superscribed as advised above (in para 8 above). The tenderer has to necessarily superscribe the envelope, failingwhich the tender may not be considered and may remainunopened or may be accidentally opened before due date renderingit to be treated invalid as per the discretion of UTIITSL.

    E. UTIITSL takes no responsibility for any tender not reaching in time.

    F. UTIITSL takes no responsibility for tender not reaching at all.

    G.UTIITSL takes no responsibility for tenders received in torn, openedor mutilated conditions. Such tenders may not be accepted at all

    and are liable for rejection.

    H.In case of tenders sent by post, the role of UTIITSL is limited andrestricted to put in the appropriate tender box if the aforesaid

    tenders are received in time as stipulated in the conditions laidout.

    I. It is, therefore, advised that prospective bidders should deposit thetender directly in the tender box to avoid any delay in submissionof the tender or to avoid any tearing / accidental opening duringsending by post.

    J.Tenders, which are not super scribed, may not be considered.K.Tenders, which are not addressed properly, may not be considered.

    12. Delivery and Installation: The supply and installation periodstipulated is Six Weeks from the date of work order. In case of goods/ items to be delivered, it is clarified that the delivery will be at thedoorstep of UTIITSL offices located across the country.

    The bidders quote would be inclusive of the loading, transportation, Transit insurance, unloading of such goods, installation andwarranty.

    For maintenance services to be rendered, the services will be at any ofthe offices across the country of UTI Infrastructure Technology AndServices Ltd where the equipment is installed.

    13. Taxes, Cess, Duty, VAT, Excise, Sales Tax, WCT, Service Tax andother taxes: The bid should be inclusive of all the applicable taxes,Cess and any other outgoing payable to any authority. The rates

    should be inclusive of any other present or future outgo (for the

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    period of contract) by whatever name called. The Service Tax, ifapplicable now, or if made applicable in future, would be on accountof the bidder/vendor.

    14. Central Excise :The bidder/ vendor merely by filling the tender formconfirms that the payment to the central excise would be on his

    account and that if required under the tender, they would getregistered with Central Excise. Merely by filling in the tender, thebidder indemnifies UTIITSL of any liability from Central Excise byvirtue of this contract.

    15. Insurance: The Transit insurance would have to be taken by thebidder. UTIITSL may at its discretion take insurance policy anddeduct the amount from the payment to the bidder/vendor. However,

    this does not absolve the bidder of his responsibility of not taking the

    requisite insurance policy.

    16. Agreement: A suitable agreement would have to be entered into withUTIITSL, failing which the EMD/ the Bank Guarantee given may be

    forfeited or the work order would not be issued. If the terms andconditions of the agreement are not acceptable to the Vendor, then

    UTIITSL reserves the right to reject the tenders.

    17. Right of Rejection: UTIITSL reserves the right to reject all / anyquotations without assigning any reasons.

    18. Right to place the orders in parts: UTIITSL reserves the right toplace the orders with more than one vendor without assigning anyreason whatsoever to anyone for the distribution of the work. Thedecision of UTIITSL will be final in the distribution.

    19. Eligibility Criteria: The bidder should adhere to the eligibilitycriteria, if specified. In any case, they should have prior experience of

    carrying out such work/rendering such services/supplying suchmaterials to other organizations of repute and UTIITSL reserves theright to check their credentials with the organizations they have beenassociated with.

    20. Availability of requisite permissions and licenses and compliancewith the statutory provisions: The bidder is required to follow allthe statutory acts as may be applicable for such type of work which

    may also involve manpower. The bidder merely by filling the tenderconfirms that the bidder has all the requisite permissions andlicenses to carry out all the works as stipulated by this tender.Further, merely by filling the tenders, the bidder reconfirms that thebidder has complied with all the statutory provisions of the central,

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    state, local and municipal laws in force. The bidder also confirmsmerely by filling the tenders, to comply with any future laws that maybe enforced upon by the statute. Agencies which do not have

    requisite permissions / licenses or who do not comply with the

    statutory provisions are requested to fill in the tenders only if they areeligible in this respect. Valid registrations viz., Sales Tax / VAT /Central Excise and with any other authorities as per requirementshould be available with the vendor and be produced as and whenrequired.

    21. Blacklisting/Debarring: The bidder merely by filling the tenderconfirms that the bidder has not been blacklisted / debarred by anygovernment department / agency, Reserve Bank of India, nationalized

    bank, or anyPublic Sector Unit or body.

    22. False Information: In case if it is found that the vendor has notgiven the correct information and flouted any condition or the vendordoes not have all the appropriate licenses and all the statutorypermissions, whatsoever required, to carry out the activity asrequired in these tenders and allied works then UTIITSL reserves therights to cancel the work order issued to him and award his quantum

    of work in the manner as deemed fit. This can be done at any stage.

    23. Indemnity: Further, by submitting this bid, the vendor/bidderindemnifies UTIITSL for any of the consequences arising out of nonavailability of any of the requisite permissions/ licenses / any other

    statutory permission whatsoever required to carry out this work. Alsoby submitting this bid, the vendor/bidder indemnifies UTIITSL forany of the consequences arising out of non-compliance of any of theconditions laid by the statute for vendors/bidders or theirrepresentatives/ officials in carrying out this work.

    24. Claim for increase in rates: Any claim for increase in rates onaccount of any reason whatsoever will not be entertained for theperiod as stipulated in the agreement. After the period of expiry, theagreement can be extended on mutual consent for a further period asstipulated by UTIITSL. However this option can be exercised only byUTIITSL.

    25. Readiness: The bidder should ensure that the manpower/machine/materials are procured well in time to ensure quality of

    work and adherence to the time period and the work is notinterrupted / delayed irrespective of volume of work.

    26. Delay: The supply and installation period stipulated is Six Weeksfrom the date of work order. If the agency does not start the work or if

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    it is felt at UTIITSL that the pace of work is slow and is likely to delaythe work/ service / supply, UTIITSL reserves the right to terminatethe contract, levy the penalty and also reserves the right apart from

    legal remedies available, to carry out such work / service / supply at

    the risk and cost of the contractor / bidder.

    27. Right to reject the work/ service which is not as per thespecifications or the terms: UTIITSL has right to reject the work/services if they are not found to meet the specifications laid out or arenot as per the terms. No Charges will be paid for the defective work.UTIITSL reserves the right to reject the items of brand other thanspecified.

    28. Penalty: UTIITSL reserves the right to levy penalty at its discretion forthe delay in execution of the work/ delay in supply/ delay in service.

    The penalty amount would be one percent of the amount put totender per week subject to a ceiling. This penalty would be moreclearly specified in the agreement to be entered into.

    29. Termination of Contract: In case it is found that thework/supply/service is not as per requirement / standards, timelines, or the frequency of corrective measures required is high then

    UTIITSL retains the right to terminate the Contract with the selectedvendor and in such case, the Vendor will not be entitled to claim any

    damages from UTIITSL or make any claim for fees in respect of suchunsatisfactory / substandard services / supply / work.

    30. Volume of work: Volume is only indicative and the same may vary asper the requirement of UTIITSL.

    31. Confidentiality: The Agency shall maintain strict confidentiality of allthe documents, information, data coming in possession of the Agency

    as a result of awarding the contract and also any oral, written orother information disclosed for evaluation or for any other purposesshall be considered as confidential information passed on to theAgency.

    The Agency should certify in writing that the design / colour schemeof any document being printed/ processed for UTIITSL is not used /

    shall not be used by the Agency for any other Organization / Entityunder any circumstances. Any violation of the same will be liable for

    action under the law which shall entitle UTIITSL to claim damagesapart from taking action under the appropriate Law.

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    The Agency will delete the data on daily basis, once the same is notlegally required further. In short, no data / document of UTIITSLshould be with the agency once the work is over on a daily basis.

    32. Usage of data / documents / information : The Agency shallensure that the documents , data, information etc are / is not used

    or permitted to be used in any manner (directly or indirectly)incompatible or inconsistent with that authorized by UTIITSL. Theconfidential information will be safeguarded and the Agency shalltake all necessary actions to protect UTIITSLs, its customers, andGovernment of Indias interest against misuse, loss, destruction,alterations or deletions thereof. Any violation of the same will beliable for action under the law which shall entitle UTIITSL to claim

    damages from the vendor apart from taking action under theappropriate Law. This is an irrevocable condition and it will continue

    to be in force even if the agreement between the vendor /bidder/agency is terminated with UTIITSL.

    33. Breach of clause: In the event of any breach or threatened breach ofany clause by the Agency and/or individual assigned by the Agency

    for the performance of the services, the Agency shall be liable to paydamages as may be quantified by UTIITSL. Apart from the above,

    UTIITSL shall have the right to proceed against the Agency and/or itsassigned person/s under appropriate law.

    34. Time is the essence of contract: The Vendor shall carry out the

    work / provide the services/ complete the supply as per thespecifications and standards laid out within the stipulated time.Hence provision of services / supply / goods as per quality in time isthe essence of the contract. Not adhering to the time shall entail

    UTIITSL to rescind the contract and forfeit the security deposit and inwhich case, there shall not be any claims for damages against

    UTIITSL by the Vendor. Further the UTIITSL shall have the right toget the unfinished services done, if any by virtue of the saidrevocation of the contract, through other sources and the expensesincurred thereof shall be borne by the Vendor in default. The Vendorshall also indemnify UTIITSL against any loss, damage, expenses,

    costs etc, incurred by UTIITSL as a result of the said delay in timelycompletion of the said services / jobs, by the Vendor.

    35. Jurisdiction: All matters pertaining to the present bid / tender /quote, shall be subject to the jurisdiction of the courts in Mumbaionly.

    36. Submission of bills: The Vendor shall submit the billscorrect/accurate in all respects with required challans / receipts,

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    installation reports and any relevant documents as specified byUTIITSL from time to time, for the work carried out / servicesrendered / material supplied and the same shall be settled by

    UTIITSL. Applicable TDS, etc. will be deducted at source as per rules.

    37. Inspection: UTIITSL reserves the right to depute its Officers,Auditors, etc. to visit the office / commercial / manufacturing site/sof the selected vendor/s for checking their infrastructure, man powerand other related documents mentioned and for checking stockrecords, quality controls, work processes without advance intimationand the vendor/s will have to provide the necessary documents etc toUTIITSL to help UTIITSL ensure presence of appropriate and adequate

    controls on various processes. Inspection will be done, as decided byUTIITSL on periodic basis also.

    38. Nomenclature: In the said tender, the bidder or the agency or thevendors or the contractor or the supplier have the same meaningswith reference to the context.

    39. Corrections: All the corrections made anywhere in the tender formwill have to be authenticated. The corrections without authenticationwill be liable to be rejected.

    40. Unit Rate: In the Bid Form where quantity has not been specified,the vendors are advised to quote the rates per unit.

    41. UTIITSL reserves the right to give preference to Public SectorEnterprises/ Government undertakings.

    42. Any clarifications desired by any vendor in connection with any partof this proposal may be sought from the DIT on the phone number:

    022- 67931288/1292, or write e-mail to [email protected] [email protected] till 14th December, 2011 before EOD after thatany clarification / query will not be entertained.

    43. The Bidders are requested to check our web site www.utiitsl.comregularly for any Amendments / modification in the said tender.

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    Scope of Work and Other Conditions:Selected vendor has to supply, install, commissioning and testing of all theequipments mentioned below with associate software / Drivers / cluster

    setup at our Navi Mumbai (Primary site) and Hyderabad (DR site) as per the

    requirement.

    The selected vendor has to provide onsite support for both Hardware andsoftware related problem during the warranty period.

    Scope of Work:Primary Site (Navi Mumbai): Two Set of Cluster Server & single Storage The selected vendors would have to deliver and install the number of

    servers and storage with Tape liberary and Tape Drives with associatesoftwares / drivers as mentioned in the Annexure 2.

    Detail requirement for Setup/ Implementation of Clustering Suit:Need a cluster environment on RHEL 5.4 Operating System on Primary site

    (Navi-Mumbai) with synchronizing mode. If the One Server goes down then

    secondary server in cluster should automatically become the primary

    server. Once the primary server are restoring, it should become the master

    again. This should take place without any loss of data or any delay in time.

    Both the Servers data should be in active and synchronize mode without

    any time delay or any loss of data. The applications which have to be

    installed on the RHEL 5.4 Operating System are jboss / apache-tomcat, and

    mysql database.

    Scenario for Primary site setup is such that two servers in cluster mode

    with a storage device at Navi-Mumbai if fails then complete load must be

    taken automatically / manually by server and storage at DR Site

    (Hyderabad) without any loss of data and any delay in time.

    The applications should be installed and configure to work at the optimum

    level. The applications such as jboss, apache-tomcat, and mysql database

    should work on optimum level with maximum output.

    The Selected vendor needs to ensure the successful installation of theSystems and Storage. Incase of any fine tuning required for any application,

    which has to be done by vendor itself so that the site and database shouldbe working on optimum level with minimum load on the servers.

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    DR Site (Hyderabad): Two Servers & single Storage The selected vendors would have to deliver and install the number ofservers and storage with Tape Drives and associate softwares / drivers as

    mentioned in the Annexure 2.

    Adobe Software and VeriSign Certificate: The selected vendors wouldhave to deliver and install the said Adobe X Form Software and VeriSignCertificate as per the requirement.

    After the complete delivery and installation of the Hardware and softwares,Clustering setup has to be done within One Week on mutual understandingbetween UTIITSL and selected vendor.

    Other Conditions:

    1. Bid Submission: This RFP should be treated as invitation for proposalfor offers as stated in Commercial Form below. Hence the biddersshould offer their quotations accordingly.

    2.General Instructions for Technical Bid: In the Technical Bidsauthorization certificates / documents are required. If bidder fails toprovide any of the relevant document / certificate on demand theywould be technically disqualified.

    a) Eligibility Criteria:

    The bidder should submit the following required Certificate/Documents/ Information;

    The Bidder should be authorized to bid the said tender from therespective OEM for the above said IT Equipments. (A letter to besubmitted To UTIITSL from the OEM stating the Bidder isauthorized to Participate in the said tender).

    Certificate of Incorporation and Service / Sales Tax Certificateshould be attached.

    Company Turnover should be of minimum 5 Crore in each ofthe last 3 financial years CA/ CS Certificate should beattached.

    Vendor should have prior experience of carrying out suchwork/services to minimum 2 (Two) other organizations and

    submit the proof of satisfactory completion of the said work.

    Bidder should have PAN India presence and give services toUTIITSL offices located across the country either directly orthrough Associate partners. If the equipments are moved fromthe said location to other location at any time across thecountry.

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    The bidder should be submit self declaration letter stated thatthe bidder has not been blacklisted / debarred by anygovernment department / agency, Reserve Bank of India,

    nationalized bank, or anyPublic Sector Unit or body.

    b) Vendor should provide only one Make and Model of the proposedrequirement in the proposal. Please note that we have specified thefunctions and the modalities required for the equipment desiredand it is expected that a model with these functionalities asoutlined should be offered by the bidder. Multiple options for the

    requirement will not be entertained and it is expected of thebidderto give us the most optimal equipment at the most reasonablerate.

    c) The Bidder must stamp and initial all pages and sign all forms atthe end. The Bidders signature on the bid shall be deemed to imply

    unqualified acceptance of the General Terms and Conditions.d) Purchase order will be issued as and when the requirement arises.

    In case there is any further reduction in price of theHardware/Software, the benefit should be passed on to UTIITSL.

    e) If Price offer is enclosed in the Technical bid envelope then thevendor is liable tobe technically disqualified.

    f) Warranty:The bidder shall provide a complete ThreeYears onsitecomprehensive support (warranty and AMC period togethershould account for Three years) on IT Equipments i.e Servers,Storage, Tape Library and LTO Tape Drive etc from the date of

    installation. This period shall cover all parts and labour.

    The Server Rack warranty would be for One year comprehensivesupport, which includes all the Parts i.e 1U monitor, KVM Switchand all other parts associated with the Rack.

    For Adobe X Form Software and VeriSign Certificate would beprovided with the required Licenses period as given below incommercial form.

    g) Cost Price for Comparison : No cost either on parts or forlabour or for visit charges or for anything will be paid extra for

    a period upto 3 years from the date of installation i.e.everything has to be inbuilt with the cost and this is the costwhich would be compared for ascertaining L1.

    Example:

    For Server:

    Suppose the cost of the Server is Rs. A

    Suppose the cost of all the applicable taxes for Server is Rs. B

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    Suppose the labour, installation and other services like clustersetup etc costing for Server is Rs. C

    Suppose the comprehensive cost for warranty/AMC of the saidServer over the period of Three years inclusive of all the

    material (inclusive of consumables, if any) and labour andany other support is Rs. D

    Total Cost of Server = A+B+C+D

    We would consider the Total Cost = A+B+C+D that will be

    compared to evaluate the lowest bidder. Same procedure will befollowed for the other equipments as mentioned above, as for asapplicable.

    h) Payment Terms: 100% payment would be made only after thedelivery and successful installation of the said IT equipments.

    These payment terms will not be change and the bidder willhave to quote these payment terms only.

    i) The vendor/ bidder shall be responsible for delivery andinstallation and maintenance of the equipments which is orderedand for making fully operational at no additional charges as perscope of work.

    j) There are no consumables extra if any.

    k) UTIITSL reserve the right to increase or decrease the number of ITHardware and Software Equipments and locations depending on

    requirement. Vendor should agree to execute the order with thesame agreed terms, conditions and rates.

    l) The order would be executed in phased manner or may be split intomultiple vendors. The vendor has to supply and install the said ITEquipments as and when required by UTIITSL at the agreed price.

    m) The vendor / bidder shall warrant that all goods supplied under thecontract are new, unused and of the most recent or current models

    and shall incorporate all latest improvements in design andmaterials. Undertaking Certificate will be attached for reference.

    The vendor shall further warrant that the goods supplied under the

    contract shall have no defect arising out of faulty design,inadequate and / or inferior materials or workmanship or from anyact of omission of the vendor, when used under normal use of thesupplied goods in the conditions prevalent in India.

    n) The Vendor / Bidder shall participate either for all items or forparticular item.

    o) Support Terms:The vendor should clearly adhere to the following support terms

    For IT Equipments:

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    1. Direct comprehensive onsite support on the Servers andStorage should be available by the vendor 24X7X6 CTR withmaximum permissible downtime as specified in Clause 2 below

    2. In case of a downtime beyond 6 hours, the vendor would have

    to arrange for standby / replacement of parts to ensure that thework is not held up for more than 08 hours.

    3. In case call is not attended / completed as in all above1 and 2clauses then the penalty of`.500/- (Rupees Five Hundred Only)per day (24 hours) would be deducted till the call is completed.The penalty amount would be charged by raising invoice or else

    would be deducted from the amount deposited in the form ofBank Guarantee.

    p) Order Cancellations:The Company reserves its right to cancel the order in the eventof one or more of the following conditions:

    Delay in delivery and Installation beyond Six Weeks of the dateof the purchase order.

    Serious discrepancy in products noticed during the post-delivery inspection.

    In addition to the cancellation of purchase order, Companyreserves the right to claim the damages from the vendor.

    q) In the event of likely termination of production of spare parts /consumables, the bidder should stock up such parts /

    consumables.

    r) In any delay from UTIITSL shall be inform via mail and subsequenttime would be given for installation.

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    Print on Bidders Letter Head

    Annexure-1Technical Specifications for Servers

    Table 1 (Server #1)

    Particulars Server Specifications BrandCompliance(Y / N)

    Processor2 x Intel(R) Xeon(R) Processor 6C E75xx1.86GHz, 12MB cache, 105W. MNC

    ProcessorScalability

    Per System should support 4 Socket.And in future Complete system should beScalable to eight-socket, 8U form factor, two-node via QPI links

    Chipset Intel 7500 Series Chipset Or Equivalent

    Memory8 x 4GB PC3-8500 CL7 ECC DDR3 1066MHzLP RDIMM

    DIMM SlotsServer should support minimum 64 DIMMSlots

    Hard DiskDrives

    3 x 300 GB 2.5 SFF Slim-HS 10K 6Gbps SASHDD Scalable up to 8 drives

    RAID Controller

    RAID Controller with 256 MB Battery backcache. The RAID controller should supportRaid 0, 1, 5, 6 or more

    Optical Drive DVD-RW

    GraphicsController 16MB DDR2

    AdditionalGigabit

    Ethernet Card 2x2 Port Gigabit Ethernet CardPCI Slots 7 PCI slots or more

    RemoteManagement

    Ability to remotely configure machinescompletely via command scripts with AdvanceSettings Utility

    RedundantPower Supply Redundant hot swap power supplies

    RedundantCooling Fans

    Redundant hot swap cooling fans. Fans shouldautomatically adjust speeds depending on thetemperature inside the server chassis

    Failure AlertingMechanism

    The server should be able to alert impendingfailures on maximum number of components.

    The components covered under alertingmechanism should at least include Processors,memory, power supplies, fans and hard disk.

    Ease of failureidentification

    Server should send an alert notification on thesystem front pannel for failure of anycomponent like Processors, memory, powersupplies, fans and HDDs

    Cluster Support Should support High Availability Clustering

    Form Factor 4U or more

    OperatingSystem

    RHEL 5.4 to be provided along with server with3 year support License copy.

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    Remote MgmtShould be provided along with server, shouldsupport Virtual media, Virtual Console

    ManagementSW

    Management software to measure performanceof system components such as CPU, memoryetc.

    RegulatoryCertificate FCC Class A, CE & RoHS Certification

    Warranty3 Years Onsite Comprehensive Warranty(24x7x6CTR)

    Table -2 (Server #2)

    Particulars Server Specification BrandCompliance(Y / N)

    Processors1 x Intel Xeon Quad Core E5620, 2.40GHz,12MB cache MNC

    ProcessorScalability Scalable to 2 Socket.

    Form Factor 2U RACK with rack mount kit

    Chipset Intel 5520 Series Chipset or better

    Memory 2 x 4GB Memory

    Optical Drive DVD-RW

    Disk Drives 3 x 300GB 6Gbps 10 K SAS Drive

    RAID RAID 5 with 256 MB battery backed cache

    PCI slots 4 PCI Slots

    Additional

    Gigabit EthernetCard 2x2 Port Gigabit Ethernet Card

    Power Supplies Redundant Hot pluggable Power Supply

    Cooling FAN Redundant Hot Pluggable FAN

    Remote MgmtShould be provided along with server, shouldsupport Virtual media, Virtual Console

    ManagementSW

    Management software to measure performanceof system components such as CPU, memoryetc.

    Certified OSSupport

    Windows 2008 Enterprise Edition to beprovided along with server with 3 year support.

    RegulatoryCertificate FCC Class A, CE & RoHS Certification

    Warranty3 Years Onsite Comprehensive with Support of24X7X6 CTR

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    Table 3 (Server Rack)No Component Description of Rack Qty Compliance

    (Y / N)

    1 RACK 42U Server RACK with integrated 1U17 TFT LCD Monitor

    2 KVM Switch 8 Ports KVM switch will allaccessories. (PS2) Per Rack

    3 PowerDistribution

    Vertical Power Distribution Unit (15Socket, 5/15A) and having overloadprotector, fuse and ON/OFF LEDswitch Per Rack

    4 Switch 8 Port Giga Bit Branded Switchunmanaged Per Rack

    5 Color Black

    6 Accessories All Server Rack Accessories LikeCooling FAN, Caster Normal Brake,Fitting Screws etc

    02

    7 Tray Heavy Duty Shelf 04

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    Technical Specifications for Storage:Table -4 (Unified SAN Storage)

    Feature Description BrandCompliance(Y / N)

    Disk Drives

    Storage System should be configured with10 TB of usable capacity with RAID 5capability with Hard disk of300/450/600GB SAS 2.0 6GBps diskdrives. SAS 2.0 6GBps disk drives. MNC

    Storage ScalabilityStorage should be scalable to a minimumof 50 TB

    Disk Drive Scalability

    Should be scalable to a minimum of 240drives (SFF) without adding / changingcontroller.

    Support for SSD DrivesStorage system should support SSDdrives for performance optimization.

    Cache

    Should have 16GB cache across dual

    controllers i.e 8GB Cache per controller

    Controller

    The Storage array should have dualActive-Active controller per enclosure.Should support load balancing acrossboth controllers at the same time.

    Host Interface Should have a minimum of 8 - 8Gbps FCport with minimum of 2 - 1/10Gig iSCSIports across dual controllers.

    RAID Levels Support for RAID level 5, 1, 0, 1+0

    LUN Expansion

    Storage array should support online,Volume / LUN Expansion. Necessarysoftware & licenses has to be providedalong with the storage offered.

    LUN Migration

    Storage should support Migration of LUNfrom One RAID group to another.Necessary software & licenses has to beprovided along with the storage offered.

    Storage must be offered with an ArrayManagement software to monitor theentire subsystem in terms of performance

    Software should be able to centrallymanage the complete range of arrays overthe network.

    Storage ManagementSoftware

    Storage Management Software should be

    provided with simple to use Browserbased interface

    Data Availability andLoad-Balancing

    Storage should support Automatic loadbalancing. Necessary software should beprovided with license which dynamicallybalances the I/O loads over all channels

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    Cache Protection

    The storage array must have completecache protection mechanism either bydestaging data or providing completecache data protection with battery backupfor up to 72 hours or more.

    Storage array should support Snapshotsand Full Copy.

    Storage array must be provided for fullcopy of storage capacity offered. Necessarysoftware Licenses should be provided withthe storage.

    Snapshot and FullCopy/CloneFunctionality

    The Snapshot should be taken withoutimpacting the performance of the overallsystem

    Automatic migration toSSD

    Automatic migration of frequentlyaccessed data to high performing solidstate drives (SSD) should be provided.

    Storage array should support hardwarebased data replication at the Block levelacross all models of the offered family.Mirroring/Replication

    The storage array must have thecapability to do array based remotereplication using FCIP or IP technology.

    Host PlatformsSupported

    The storage array should supportOperating System Platforms & Clusteringincluding: Windows Server 2008, SunSolaris, HP-UX, IBM AIX, Linux / Solarisfor x86,VMWare

    Thin Provisioning

    Storage System should be provided with

    Thin Provisioning capability to effectivelyutilize usable space.

    Power Supply & FansDual Redundant, Hot swappable powersupply and cooling fans with power cord

    Hot Spare Disks

    The Storage array should support GlobalHot Spare (HS) Disks. A minimum of 1global hot spare per disk enclosure shouldbe supplied and configured. These shouldbe of the same type as used for thecapacity requirements.

    Virtualization

    - Solution proposed should be capable ofstorage virtualization i.e. it should have

    the capability to combine the storagecapacities from different disk arrays intoone virtual pool.- should have single point of control forheterogeneous storage resources, if any.

    Data Migration

    The Storage System should have theinbuilt capability of online Data Migrationfrom one disk system to other withouttaking application offline.

    Note Automated data tearing at SUB LUN Level

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    Table -5 (Tape Library)Component

    SpecificationsBrand Compliance

    (Y / N)

    Tape Library 2XLTO5 drives with minimum 24 slots MNC

    Backup Software Backup software should be provided fortaking backup and it should supportHeterogeneous Operating Systems /Heterogeneous database backup. All therequired licenses must be quoted along with3Y support.

    Table -6 (LTO Tape Drive)Component

    SpecificationsBrand Compliance

    (Y / N)

    Tape Drive 1XLTO5 standalone drive MNC

    Backup Software Backup software should be provided for

    taking backup and it should supportHeterogeneous Operating Systems /Heterogeneous database backup. All therequired licenses must be quoted along with3Y support.

    Table 7 (VeriSign Certificate)Product Details Qty Type License

    PeriodCompliance

    (Y/N)

    VeriSign Certificate for domain_______________________ **Secure Site Pro-Global Server ID

    Features:128-bit SSL Encryption upto 256-bitBrowser Independent 128-bit encryption.Authentication.VeriSign Secure SiteSM Seal

    03 New ThreeYears

    * * Website name will be intimated later

    Table 8 (Adobe X Forms Software)

    Particulars Qty Compliance (Y / N)

    Adobe Acrobat X Professional Software 02

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    Annexure 2

    Indicative Equipments with locations, where the Bidder / Vendor has to supply andinstall the said items.

    Office Address No. of IT Equipmentto be delivered andinstalled

    Navi Mumbai UTI Infrastructure Technology And Services LtdPlot 3, Sector 11, CBD Belapur,Navi Mumbai - 400 614

    Server #1 FourServer #2 - OneStorage - One

    Tape Library OneTape Drive OneSoftwaresRack One

    Hyderabad UTI Infrastructure Technology And Services LtdBusiness Continuity Centre, Surabhi Arcade,1st Floor, 5-1-664, 665 & 669 Bank Street,Hyderabad 500001.

    Server #1 TwoStorage - OneRack One

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    COMMERCIAL BID FORM(Bidders are requested to submit this form (pages from 21-23) in a separate

    sealed envelope only)

    The Assistant Vice President (IT) Date:UTI InfrastructureTechnology And Services Ltd,Plot 3, Sector 11, CBD Belapur,Navi Mumbai 400614

    Sir,

    Sub: Bid for supply of IT Hardware and Software Equipments

    This is with reference to your tender due on 22nd December 2011. We are

    interested in getting our Company selected in your organization for the Bid

    for supply of IT Equipments.

    We have read and understood the details as given in the tender informationregarding the Scope of Work and Terms and Conditions for the selection ofvendors for the Bid for supply of IT Equipments and the same areacceptable to us. We have been given all the required information fromUTIITSL. We certify that we are eligible as per the said Terms. The duly

    signed copies of all the tender pages are attached herewith.

    An EMD of`.2,00,000/- (Rupees Two Lakh Only) is enclosed.

    We understand that cost comparative statement will be prepared for thesaid items and L1 will be decided on basis of lowest rate quoted for thatitem as mentioned in clause no. 2 (g) in tender document (Scope of work).

    In case of any ambiguity between arithmetic calculations, the rates will be

    considered correct and the amount will be derived on the basis of the ratesquoted and the quantity originally mentioned in the Tender.

    The supply of item will be done as per the specification mentioned in thetender form.

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    Table -1 for Servers#1:

    Price (Refer Clause No.2 (g) ofTender Document (Scope of work)

    Qty Unit rate Total Price

    Servers 06Total Amount inclusive of all taxes with 3 years

    support (A)

    For payment terms, refer clause no. 2 (h) of tender document.

    Table - 2 for Servers#2:Price (Refer Clause No.2 (g) ofTender Document (Scope of work)

    Qty Unit rate Total Price

    Servers 01

    Total Amount inclusive of all taxes with 3 years

    support (B)For payment terms, refer clause no. 2 (h) of tender document.

    Table -3 for Server Rack

    Price (Refer Clause No.2 (g) ofTender Document (Scope of work)

    Qty Unit rate Total Price

    Server Rack 02

    Total Amount inclusive of all taxes with 1 yearsupport (C)

    For payment terms, refer clause no. 2 (h) of tender document

    Table - 4 for Storage:

    Price (Refer Clause No.2 (g) ofTender Document (Scope of work)

    Qty Unit rate Total Price

    Unified SAN Storage 02

    Total Amount inclusive of all taxes with 3 yearssupport (D)

    For payment terms, refer clause no. 2 (h) of tender document.

    Table -5 (Tape Library)

    Price (Refer Clause No.2 (g) of

    Tender Document (Scope of work)

    Qty Unit Price Total Price

    LTO5 Tape Library 01

    Total Amount inclusive of all taxes with 3 yearssupport (E)

    For payment terms, refer clause no. 2 (h) of tender document

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    Table -6 (LTO Tape Drive)

    Price (Refer Clause No.2 (g) ofTender Document (Scope of work)

    Qty Unit Price Total Price

    LTO5 Tape Drive 01

    Total Amount inclusive of all taxes with 3 yearssupport (F)

    For payment terms, refer clause no. 2 (h) of tender document

    Table - 7 for VeriSign Certificate:

    Price (Refer Clause No.2 (f) ofTender Document (Scope of work)

    Qty Unit Price Total Price

    VeriSign Certificates 03

    Total Amount inclusive of all taxes with 3 yearssupport (G)

    For payment terms, refer clause no. 2 (h) of tender document.

    Table - 8 for Adobe Acrobat X Professional Software:Price (Refer Clause No.2 (g) of

    Tender Document (Scope of work)

    Qty Unit Price Total Price

    Adobe Acrobat X ProfessionalSoftware

    02

    Total Amount inclusive of all taxes (H)

    For payment terms, refer clause no. 2 (h) of tender document.

    Date: Signature:

    Place: Name:

    Designation:

    Seal of the Company

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    Check list for submission of Bids

    Forms for Submitting Bids Explanatory Note

    A. Technical Bid1. EMD of`.2,00,000/-2. OEM Authorization letter stated that to

    participate in the said tender.3. Proof of satisfactory completion of the said

    work. (Minimum 2 Client)4. Certificate of Incorporation5. Service Tax or Sales Tax Registration

    Certificate

    6. CA / CS Certificate7. PAN India presence (Self Declaration

    Letter)8. Self declaration letter stated that the

    bidder has not been blacklisted.9. Signing Authority Letter10.Letter of Acceptance of all terms and

    conditions

    11.Bid Form (Tender Documents)12.Compliance Sheet (All Tables) Annexure -1

    Technical Bid for theequipments should besubmitted in the relevantForms.

    B. Commercial BidPrices offered

    Commercial Bid for theequipments should besubmitted only in the

    relevant form.Offer not submitted inthe prescribed formatgiven in CommercialForm liable to besummarily rejected.

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    Successful Bidder to print on their Letter HeadTo be submitted at the time of work order

    Annexure - 3

    The Assistant Vice President (IT)UTI Infrastructure Technology And Services LtdPlot No. 3, Sector 11, CBD Belapur,Navi Mumbai.Dated: - _______________________

    Sub: Undertaking of Authenticity for IT Hardware and Software Equipments

    Ref: 1. Your Purchase order no.: ______________________________Dated: - ______2. Our Invoice no.: ____________________________________ Dated: -__________________

    With reference to the IT Hardware and Software Equipments, being supplied /

    quoted to you vide our Invoice no.____________________________________Cited above,

    We hereby undertake that the above Hardware /Software /License shall be originalnew only from the OEMs of the products and that norefurbished/duplicate/second hand Hardware /software/License are being used orshall be used.

    We also undertake that in respect of the Hardware /software /License if asked forby you in the purchase order, the same shall be supplied along with the authorizedlicense certificate (e g Product Keys on Certification of Authenticity in case ofSoftware and also that it shall be sourced from the Authorized source (e gAuthorized Original Equipment Manufacturer).

    Should you require, we hereby undertake to produce the Certificate from our OEMsupplier in support of above undertaking at the time of delivery and installation. Itwill be our responsibility to produce such letters from our OEM suppliers at thetime of delivery or within a reasonable time.

    In case of default and we are unable to comply with above at the time of delivery orduring installation, for the hardware /software /License already built, we agree totake back the Hardware/software /License without demur, if already supplied andreturn the money if any paid to us by you in this regards.

    We (system OEM name) also take full responsibility of both Hardware/ software

    and Service SLA as per the content even if there is any defect by our authorizedService Centre / Reseller SL etc.

    Authorized SignatoryName: __________________________________________

    Designation: ____________________________________

    Place: ___________________________________________

    Date: - ___________