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Index
ABM, see Activity-Based ManagementAbrams, Dominic, 7Abélès, Marc, 27, 30–1, 35, 40, 43–4,
149, 155, 163–4, 205accession
benefits, 63–4process, 1, 51, 55–6, 59–62, 64–6,
68, 159, 214acquis communautaire, 28, 59–62,
65–7Activity-Based Management (ABM), 82Adamson, Robin, 206ADMIN, see DG Administrationadministrative reform, 4–5, 10–11,
17–18, 24, 26–7, 46, 48, 50, 69,72, 85, 87, 150, 166, 227, 237
isomorphism, 11, 92Aeschimann, Eric, 205AGRI, see DG AgricultureAlesani, Daniele, 247Allport, Gordon, 7Ammon, Ulrich, 204–5, 207, 215Anderson, Neil, 6, 99Arulampalam, Wiji, 186Ash, Timothy Garton, 53–4Ashforth, Blake, 6, 99, 112, 119Ashton, Catherine, 240–1assessment centre, 74–5, 112–13,
133–4, 136–7, 140, 233Association Agreements, 59Aucoin, Peter, 82Austria, 35, 41, 56, 137, 160, 165, 182,
204Avery, Graham, 56Aycan, Zeynep, 20Azzi, Giuseppe Ciavarini, 238
Bailey, David, 59, 64Baker, Wayne, 13–14Baksh, Abdul, 12, 17Balint, Tim, 72, 87
Baltic republics, 2, 132, 139–40, 165,180, 212
Ban, Carolyn, 13, 33, 37–8, 54, 74–5,106, 108, 152, 157, 161, 210, 231
Barnes, Ian, 57, 60Barnes, Pamela, 57, 60Barroso, Jose Manuel, 22, 46, 96, 138,
172, 236, 238, 241–2Barsoux, Jean-Louis, 32Bauer, Michael W., ix, 1, 4, 10, 24, 70,
78, 86, 95, 165, 247Baun, Michael, 60Bearfield, Nicholas David, 108Belasco, Chris, ixBelgium, 2, 182, 184, 186, 203, 236Bellier, Irène, 27, 62, 155, 186, 205Best, Edward, 234–6Bigatto, Milena, 235Birdsall, Andrea, 4, 235–6Bleich, Erik, ixBouckaert, Geert, 12, 40, 70–1Bouyon, Lucia, ixBowman, James, 92Brown, Rupert, 8–9Brunsson, Nils, 12Bulgaria, 1, 3, 22, 52, 54, 62, 65,
100–1, 103, 127, 157, 159, 181,184
Burke, Ronald, 187Busek, Jerzy, 171
Cabinets, 43Cable, Daniel, 105, 108CAP, see Common Agricultural PolicyCaporaso, James, 178Career Development Review (CDR),
88, 166Carl, Mogen Peter, 46Carli, Linda, 186, 190Carr, John, 105
266
Index 267
CCA, see Consultative Committee onAppointments
CDR, see Career Development ReviewCEE, see Central and Eastern EuropeCenter for European Policy Studies
(CEPS), 240–1Central and Eastern Europe, xi, 1–2, 5,
51–8, 61–4, 68, 74, 110, 122, 145,151, 156–8, 160–2, 166–7, 169,171, 173–4, 179–81, 190, 192,198–200, 210, 221–2, 224, 229,232, 234, 236
CEPS, see Center for European PolicyStudies
Chalude, Monique, 39Chao, Georgia, 10Checkel, Jeffrey, 99Cheung, Anthony, 71–2Christiansen, Thomas, 29, 237Christoffersen, Poul Skytte, 58CIE, see Committee of Independent
ExpertsCini, Marie, 7Cini, Michelle, 15–16, 27, 31, 44–5,
71, 149Claes, Marie-Thérèse, 14Clarisse, Yves, 67CLIMA, see DG Climate ActionCohesion Funds, 59Committee of Independent Experts
(CIE), 70Common Agricultural Policy (CAP), 59Communism, 51–6, 131, 157, 160–1,
192, 234role of women in, 179, 192transition from, 1–2, 55, 64, 67,
130–1, 140, 158, 160COMP, see DG Competitioncompetition (concours), xi, 3, 8, 20,
28, 33, 37, 39, 47, 49, 63, 73–4,76–7, 79, 100–5, 108–9, 111–12,121, 123, 130, 133–4, 143, 146,207–8, 222, 239, 245
reform of, 75, 112–113concours, see competitionConnolly, Sara, ixConstitutional Treaty, 235, 239–40Consultative Committee on
Appointments, 136, 139
Coombes, David, 28–9, 34, 38, 86, 136Cooper-Thomas, Helena, 6, 99corruption, 62, 70, 84, 159Council of Ministers, 207, 235–6,
240–1Croatia, 239Cyprus, 1, 101, 127, 181, 184, 207,
242Czech Republic, 1, 22, 52, 54, 57,
101, 103, 127, 134, 165, 181,236
Czechoslovakia, 53–4
Dakowska, Dorota, 65Daly, Emer, ixDasgupta, Nilanjana, 8Day, Catherine, 45–6de la Guérivière, Jean, x, 215De Propris, Lisa, 59, 64Delhey, Jan, 195Delors, Jacques, 43, 206Demers, Christiane, 2, 11Denhardt, Robert, 19, 226Denmark, 2, 204Detached National Experts, xi, 34, 39,
103–4, 116Devuyst, Youri, ixDG Administration, 135DG Agriculture, xi, 45–7, 49–50DG Climate Action, xi, 46DG Competition, xi, 49DG Development, 62DG Environment, xi, 22, 44–6, 48, 82,
105, 116, 119–20, 149–50, 187,211
DG External Relations, xi, 45DG Human Resources and Security,
22, 72, 75, 87, 89–92, 95–6, 101,115, 126–8, 134–6, 144–5, 152,167, 178, 186–7, 193, 195, 199,244
DG Internal Market and Services, xi,21, 45, 48–9, 65, 82, 94, 117,120–2, 150–1, 172, 175, 209
DG Regional Policy, xi, 22, 46–7, 82–4,93, 115, 120–1, 146, 149–50, 199,207, 209, 212
DG Trade, 49DG Translation, 74, 207
268 Index
DiMaggio, Paul, 11Dimier, Véronique, 62Dinan, Desmond, 62, 67, 242DNE, see Detached National ExpertsDobbin, Frank, 11Donnelly, Brendan, 235Dowling, Peter, 32Dressler, William, 17Druon, Maurice, 206
Eagly, Alice, 186, 190Edfelt, Ralph, 13Edwards, Geoffrey, 28EEAS, see European External Action
ServiceEgeberg, Morten, ix, 247Ellinas, Antonis, 10, 32, 38, 44, 50, 71,
155, 161, 163Ely, Robin, 177Emrich, Cynthia, 14, 178, 180,
192enlargement, x, 1–5, 9, 21–2, 24–5, 27,
29–30, 34–5, 38–9, 41, 46–7, 50–1,53, 55–9, 61, 63, 65, 67–9, 72–6,78, 80, 95, 98, 100, 104, 106, 108,111, 113, 116, 122, 126–7, 133,135, 137, 141, 144–6, 149–51,153, 156, 160–1, 168, 171–6,178–86, 188, 195, 197, 199–200,202–4, 207–8, 212, 214–15, 220,223, 225, 227–8, 230–5, 237–9,245–8
recruitment targets, 3, 126–7ENP, see European Neighborhood
PolicyEPSO, see European Personnel
Selection OfficeErasmus Program, 180Estonia, 1, 101, 127, 157, 181, 184,
193, 242European Commission
career structure, 36, 77–80, 95, 102,123
culture change, 3, 5, 18, 27, 41, 69,186
DG cultures, 24, 44, 93, 149, 151family-friendly policies, 72, 75–6,
185, 187,196, 233
gender diversity, 25, 39–41, 76, 93,106, 108, 122, 176–201, 209,233, 244
informal networks, 43, 65, 119,131–2, 142, 155, 159, 162–3,173–4, 188, 221
language impact on culture, 203,208, 219, 223
language regime, 74, 202–3, 205,207, 210, 215, 223, 230
language - shift to English, 204, 209,212, 215, 223
language use, x, 21–2, 25, 32, 34–5,48, 74, 149, 202–8, 210–11,215–17, 220–1, 223, 230–1
leadership, 24, 28–9, 43, 81, 96, 126,149, 151, 156, 172–3, 179,189–90, 201, 226, 235–8, 240,248
management roles, 29–30, 43, 85–6,93, 96, 164
management style and culture, 3–5,21, 27, 31–2, 39, 45, 48, 50, 72,80, 88, 92–3, 95–6, 151, 174,185, 188, 190, 200, 220, 233–4
managers from CEE, 66, 122, 125,147–8, 150, 165–6, 172–5, 188,198, 221, 223, 233, 237
openness to change, 5, 47, 156,166–8, 170, 231
organizational culture, 5, 27–9, 33,37, 44, 50, 70, 90, 94–5, 121,154, 186, 208, 215, 229, 243
organizational entry, 20.38.49, 51,67, 96, 99, 102, 113, 115, 117,121, 123, 125, 141–8, 152–5,159, 195, 210, 211, 223, 228–9
performance problems, 152–3as politicized bureaucracy, 29, 237role of national governments in
recruiting, 136–9, 155staff from CEE, 6–7, 69, 79, 111,
115, 119–21, 123–4, 133, 143,146, 159, 198, 200, 210
staff motivation, 106staff recruitment, 9, 33, 64, 65,
67,73, 95, 98, 100–2, 105, 110,122–3, 128–30, 134–6, 158, 168.176, 179, 208, 247
Index 269
recruitment targets, 3, 21, 67, 72,75, 98–102, 126–7, 134, 137,143, 147–8, 178–9, 195, 235,239
staff training, 30, 37, 73, 75–6, 80–1,95, 98–9, 103, 107, 114–17,123, 144–6, 148, 152, 179, 207,215, 228, 232–3, 248
use of humor, 34, 216, 219, 223women from CEE, 177, 179–81,
183–8, 192–201, 198, 200European Council, 58, 70, 236, 240, 242European External Action Service
(EEAS), 172, 241Europeanization, 62, 65European Neighborhood Policy (ENP),
161European Parliament, 83, 100, 108,
171, 178, 207, 235–6, 240–1, 244European Personnel Selection Office
(EPSO), xi, 3, 22, 74–5, 78, 102,104, 107–8, 112, 128, 133, 179,228
Feldman, Daniel, 6–8, 10Filstad, Cathrine, 99, 113Fine, Marlene, 185Finland, 2, 35, 41, 56, 160, 178,
181–2, 204, 243Fodor, Éva, 179Fox, Charles, 10France, 2, 34, 37, 57, 76, 164, 172,
182, 184, 203, 205–6, 210
Gajduschek, Gyorgy, 54Gannon, Martin, 13gender differences in management,
177, 185, 188–94Generation 2004, 245–6Georgakakis, Didier, ix, 38Germany, 34, 57, 165, 172, 181–2,
193, 203, 205, 210Gilligan, Carol, 189Gordon, Philip, 206Gravier, Magali, 126Great Britain, 63, 182Greece, 2, 58, 182, 243Grøn, Caroline, 24Gueldry, Michel, x
Hall, Edward T., 13Hannah, David, 23Harris, Lloyd, 18, 20Hawes, Daniel, 107Heath, Edward, 204Hemblenne, B., 204Hermann, Margaret, 19Herslund, Michael, 52Hesse, Joachim Jens, 18Heyns, Barbara, 179–80historical institutionalism, 11, 70, 92Hofmann, Herwig C.H., 29Hofstede, Geert, 13–14, 18, 156, 222Hofstede, Geert Jan, 13, 18, 156Hogg, Michael, 7Holmes, Janet, 204, 217Holmquist, Jörgen, 48, 151Hood, Christopher, 71Hooghe, Liesbet, 29, 31–2, 43, 46, 99,
107, 137, 155Hornsley, Matthew, 8House, Juliane, 206HR, see DG Human Resources and
SecurityHuberman, A. Michael, 23Hughes, James, 62, 64Hungary, 1, 22, 52, 54, 57, 101, 103–4,
127, 139, 165, 181, 184, 236
Inglehart, Ronald, 13–14Ingraham, Patricia W., 88Instrument for Structural Policies for
Pre-Accession (ISPA), 47, 59international organizations (IOs), 1, 6,
10–11, 15, 21, 23–5, 28, 32,69–70, 87, 103, 129, 131–2, 152,155, 166, 169, 203, 207, 225, 247
IOs, see international organizationsIreland, 2, 63, 80, 182, 204, 218ISPA, see Instrument for Structural
Policies for Pre-AccessionItaly, 2, 34, 172, 182, 184, 203
Jacoby, Wade, 55–6, 61–2, 68Jaskyte, Kristina, 17Johnson, Lonnie, 53–4Judt, Tony, 52–3Jung, Tobias, 12, 16Jupille, Joseph, 178
270 Index
Kaczynski, Piotr Maciej, 234, 236Kahler, Miles, 6Kallas, Siim, 193Kanter, Rosabeth Moss, 15, 189, 196Karaevli, Ayse, 9Kassim, Hussein, 4, 24, 31–2, 72, 96,
226, 238, 247Katzenstein, Peter, 57Keeler, John, ixKeeton, Kato, 16Kellough, J. Edward, 88Kerler, Michael, 247Khademian, Anne, 13Kinnock reforms, 2, 4–5, 21, 23–5, 27,
38, 67, 69, 71, 75–6, 80, 86–7, 91,95–6, 133, 137, 149, 151, 163–4,166–7, 173, 185, 203, 215, 226–8,232, 238–9, 245
career structure, 4, 76financial management, 40, 72, 83–6,
96, 166, 233job rotation, 4, 48, 85, 87, 90–5,
139, 162, 191, 233management role, 85, 91performance evaluation and
promotion, 32, 86, 88–92, 123,147, 166
White Paper, 71–3, 75–6, 81Kinnock, Neil, 4, 27, 40, 70–3, 75,
78–9, 81, 165, 215, 223Kissinger, Henry, 240Klitgaard, Robert, 84, 93Knill, Christoph, 1, 10, 72, 87, 155Koopman, Paul, 14Kraus, Peter, 34–5Kundera, Milan, 53Kurpas, Sebastian, 234Kuus, Merje, 161
LaFont, Suzanne, 179Laitin, David, 13Lamy, Pascal, 43Landaburu, Eneko, 47, 57Latvia, 1, 101, 127, 181, 184Lautsch, Brenda, 23leadership, 6, 9–10, 13–17, 19–20Lecherbonnier, Bernard, 206Legal Services, 208Levine, John, 6–7
Levy, Roger P., 71, 86, 95, 176, 178,197
Linden, Ronald, ix, 55, 58, 61lingua franca, English as, 217Lippert, Barbara, 64Lisbon Treaty, 235–7, 239–42, 246Lithuania, 1, 22, 101, 103, 127, 145,
173, 181, 184Longman, Chris, 204, 217Lu, Haoran, 88Luxembourg, 2, 182, 184, 203Lyon, Dawn, 186Lönnroth, Karl-John, 203
Mahony, Honor, 55, 63Malta, 101, 127, 181, 184, 207, 242management style, 18, 20, 192Mangenot, Michel, 37March, James, 10–11, 70MARKT, see DG Internal Market and
ServicesMartikonis, Rytis, 145, 173, 237Martin, Joanne, 16Mayhew, Alan, 57–61McDonald, Maryon, 27, 40McSweeney, Brendan, 14Meadows, Graham, 47Meier, Kenneth, 107Mengistu, Berhanu, 16Metcalfe, Les, 73Meunier, Sophie, 206Meyer, Herbert, 88, 90Miles, Matthew, 23Mitterrand, François, 206Molle, Willem, 59, 63Monnet, Jean, 203Moravcsik, Andrew, 21–2Moreland, Richard, 6–7Morgan, Kimberly, 178
Naff, Katherine, 186, 196national culture, 12–15, 20, 40, 156–8,
174, 178, 191national stereotypes, 35, 155, 159, 174nationality
north/south division, 14, 40–6, 50,150, 174, 209, 215, 221–2
role of, 15, 25, 32–4, 37, 73, 125,137, 142, 147, 155–75, 174
Index 271
NATO, 55–6, 64Nello, Susan Senior, 62Netherlands, 2, 181–2, 184, 203Neumayer, Laure, 65New Public Management, xi, 71–2,
82–3, 87, 157, 165Nigro, Lloyd, 3, 36NPM, see New Public ManagementNugent, Neill, 2, 57–8, 62Nunberg, Barbara, 54, 65
OECD, see Organisation for EconomicCo-operation and Development
Office of the Secretary General (SG),4, 22
Ogbonna, Emmanuel, 18, 20Olsen, Johan, 10–12Organisation for Economic
Co-operation and Development,xi, 11, 72
organizational change, 5–6, 9–10, 12,15, 17, 25, 126, 225
leadership, 9–10organizational culture, 1, 5–6,
12–19, 25, 27, 32, 34, 39, 47, 64,70, 73, 81, 92, 99, 114–15, 142,152–3, 156, 176–7, 223, 226,232–3
high or low context culture, 142organizational learning, 5, 231, 246organizational socialization, 6, 10,
15, 20, 24–5, 30, 33, 65, 68,98–9, 105, 108–9, 111–15,119–20, 123, 141, 143–4,155, 158, 189, 191, 195,228–9
assimilation, 8, 125, 167, 194,216
coaching, 115–17, 144, 146in-group versus out-group, 6–9, 160,
227stereotypes, 7, 10, 67, 107, 122,
159–62, 190, 195, 229Ott, J. Steven, 12, 17
Page, Edward, 38Papadimitriou, Dimitris, 64parachutage, 38, 126Parsons, Charles, 105, 108
path dependency, 11, 17Pedersen, Jesper Strandgaard, 11Perry, James, 88, 90Peters, B. Guy, ix, 11, 30, 70, 82,
241Peters, Thomas, 16Peterson, John, ix, 4, 31, 43, 61,
235–6, 238PHARE, 58–9, 62, 64, 66Phillipson, Robert, 205Phinnemore, David, 61–2, 64Piris, Jean-Claude, 240Plewa, Barbara Törnquist, 52, 56Poland, 1, 22, 52–4, 57, 63, 66,
101, 103, 107, 127, 134, 158–9,165, 171, 181, 184, 235–6,242
Pollack, Mark, 234Pollert, Anna, 179Pollitt, Christopher, 12, 40, 70–1Pompidou, Georges, 204Portugal, 2, 35, 58, 182Powell, Walter W., 11Prodi Commission, 137Prodi, Romano, 4, 31, 70Prügl, Elisabeth, 178, 184Public Management Service (PUMA),
72PUMA, see Public Management
Service
Quatremer, Jean, 67Quinlivan, Aodh, 70–1
Rapacciuolo, Durante, ixREGIO, see DG Regional PolicyRelative Deprivation Theory, 9RELEX, see DG External Relationsrepresentative bureaucracy, 126Research voor Beleid, 105–6, 121,
128–30, 134–5, 168, 188, 196Rettman, Andrew, 244Riccucci, Norma, 177Romania, 1, 3, 22, 52–4, 62, 65,
100–1, 103, 127, 134, 159, 181,184, 214
Rosenthal, Cindy Simon, 189Roth, Silke, 178, 180Russia, 52, 54–5, 132, 161
272 Index
Saint Martin, Denis, 11Sajdik, Martin, 56Samecki, Paweł, 63Santer Commission, 70, 246Santer, Jacques, 27, 70–1SAPARD, see Special Accession
Programme for Agricultural andRural Development
Sarapuu, Külli, 157Sbragia, Alberta, ixSchein, Edgar, 12–13, 16, 110Schimmelfennig, Frank, 1, 58, 65Schneider, Susan, 32Schwarzinger, Michael, 56Schön, Emmanuelle, 70–1Schön-Quinlivan, Emmanuelle, 4, 10,
24, 70, 83–5, 95, 149, 247Seconded National Experts, xiSecretary General, 136, 147, 238Sedelmeier, Ulrich, 1, 57, 65Selden, Sally Coleman, 177SG, see Office of the Secretary GeneralSecretary General, xi, 4, 22, 82, 96,
136, 147, 238Shackleton, Michael, 31Šefcovic, Maros, 244Shore, Cris, 27, 31, 37, 39, 41, 43,
126single market, 22, 43, 45, 48, 56–8, 60Slovakia, 1, 52, 54, 84, 101, 127, 134,
165, 181, 184, 236, 242Slovenia, 1–2, 52, 101, 127, 140, 181,
184, 242Smircich, Linda, 12social identity theory, 8, 160, 162Spain, 2, 35, 58, 171–2, 182, 184,
235Special Accession Programme for
Agricultural and RuralDevelopment (SAPARD)(SAPARD), 59
Spence, David, 32, 37, 40, 111, 132,137, 241
Spierenburg Report, 40SPP, see Strategic Planning and
Programmingstaff associations, 244Staff Regulations, 36–7, 71, 78, 100,
122, 214, 225, 243, 245
Stetler, Nicole, 189Stevens, Anne, 30, 32, 36–40, 111,
126, 132, 137, 155, 164, 178, 197,203, 205
Stevens, Handley, 30, 36–40, 126, 137,155, 164, 178, 203, 205
Strategic Planning and Programming(SPP), 82
Structural Funds, 59Suleiman, Ezra, 10, 32, 38, 44, 50, 71,
155, 161, 163Sundström, Göran, 177Suvarierol, Semin, ix, 33–4, 155, 163,
173Sweden, 2, 35, 41, 56, 63, 122–3,
137, 160, 169, 178, 182,204
Szúcs, Jenó, 52
Task Force on Administrative Reform(TFAR), 72
Taylor, Simon, 172, 242Terry, Deborah, 9TFAR, see Task Force on Administrative
ReformThelen, Kathleen, 11Thomas, David, 177Toussaint, Mascia, ixTrondal, Jarle, 1, 24, 247Truszczynski, Jan, 54, 63, 145Trzaskowski, Rafał, 241Türk, Alexander, 29
United Kingdom, 2, 16, 72, 172,204–5, 209, 240
USSR, 3, 157, 180
Vachudova, Milada A., 1, 54, 56,61–2
van Rompuy, Herman, 236, 240,242
Van Wart, Montgomery, 19Vandenabeele, Wouter, 38, 161Vassiliou, George, 1Vecchio, Robert, 190Vifell, Åsa Casula, 177von Wahl, Angelika, 179–80Vooges, Rik, ix
Index 273
Walker, David, ixWallace, Helen, 60Waterman, Robert, 16Weber, Eugen, 205Welch, Denice, 32Weller, Patrick, 247Whitefield, Stephen, 13Wiersema, Margarethe, 9Wille, Anchrit, ix, 32, 83, 247
Woodward, Alison, 186, 196Wright, Stephen, 7
Xu, Yi-chong, 247
Yugoslavia, 3, 53, 56Yukl, Gary, 19, 190
Zankina, Emilia, ix, 54, 157