Beverly N. Simpson

1601 E. Katie Avenue, Apt 143, Las Vegas

Nevada 89119215.620.9032

Beverlysimpson6@yahoo.com

ObjectiveObtain secure employment in the Computer Information Technology field

Employment History

Computer Technician IAugust 2015 – Present Clark County School District, Las Vegas, NV Configure and maintain computer hardware and software for compatibility with the

environment Troubleshoot and repair client hardware, including Windows and iOS computers

and mobile devices Document and maintain accurate records of technology equipment assigned to

campus; reducing lost and theft by 60% Initial and continued support multiple device makes and models Provide technical support to mostly non-technical users Create, modify and maintain user Active Directory accounts and permissions

Computer Technician IMarch 2014 – July 2015 Pottstown School District, Pottstown, PA Install and maintain computer hardware and software Troubleshoot computer hardware, network and printer issues, improving work

productivity by 30% average Configure computer networks Migration of files from older technology to new technology Imaging new laptops for deployment and use in school buildings Provide technical support via telephone, email and on-site

Information Technology Support InternSeptember 2013 – March 2014 Pottstown School District, Pottstown, PA Assist district employees with completing daily workload Networked math lab; increase in student ability to successfully complete

assignments on time Assisted with network installation and configuration for elementary school

Deli/Prep Cook and CashierJune 2011 – September 2013 Park Town Supermarket, Philadelphia, PA Provided excellent customer service; increased daily revenue by 15-20% average Made changes to current hot buffet offers; growth in customer traffic into store Received, rotated, and organized multiple shipments on a weekly basis Trained current and newly hired employees on operation procedures within the

store including Business Plus Accounting cash register system

Services Craftsman/First line supervisorAugust 2002 – August 2010 United States Air Force, Andrews Air Force Base, MD Hospitality Management supervisor Deployed morale, welfare, and recreation director Unit computer technician; decreased base communication workload by 10%

EducationMay 2014 – 2016 Peirce College, Philadelphia, PA

Bachelors of ScienceInformation Technology, Network Administration and Security

August 2012 – May 2014 Community College of Philadelphia, Philadelphia, PA Associates in Applied ScienceComputer Information Science and TechnologyGraduated with HonorsMember of Phi Theta Kappa Honor Society

May 2013 – December 2014 Community College of Philadelphia, Philadelphia, PA Proficiency CertificateNetwork and System AdministrationGraduated 4.0 GPA

Skills & AbilitiesProficient operation of Microsoft Office SuiteInstallation, configuration, and manipulation of Windows operating systemNetwork troubleshootingSecurity AnalysisGhost Imaging ProcessCisco router and switch configurationActive Directory 2012 configurationExperience with Windows Server 2012Basic knowledge and skills with database management and SQL

ReferencesReferences are available on request.