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Best practicesWinners Safest Warehouse ofThe Netherlands award
St. Onge Company EuropeEric Hereijgers
Introduction
The Safest Warehouse of The Netherlands election has shown that safe warehouses are also efficient and best practice warehouses
The winners of the price show many similarities
What can we learn from the winnars of this election?
What is Safety?
Accidents, incidents and dangerous situations
Inability to work due to bad ergonomic working environment
Fatigue due to bad environmental working conditions
Feeling for an unsafe, impersonel working environment, not having influence on working environment and working processes
Safest warehouses => best practices
Winnars of election of safest warehouse of The Netherlands have in general a:
1) Higher productivity as average2) Higher logistics quality as average3) Higher flexibility to cope with changing circumstances4) Higher job satisfaction 5) Lower employee turn over6) Lower illness rate7) Less accidents and incidents
Safest warehouses of The Netherlands are a good place to work!
* Evalation based on benchmark data Erasmus University Rotterdam, The Netherlands
Lessons learned
All winnars make use of a kind of:5S, Kaizen, GembaInvolvement, motivation and pro-activeness employeesPerformance measurement (on indivudal level)Good logistics conceptClear and widely supported safety policy
Safety is just a part of the total policy in the warehouse to bring the performance, motivation and safety on a higher level
Involvement, motivation and pro-activeness
Knowledge
Attitude
Capabilities Behavior Results
Involvement, motivation and pro-activeness
Knowledge
Attitude
Capabilities Behavior Results
Involvement, motivation and pro-activeness
Team leaders
Informing KPI- Evaluation 5SGiving Daily Training measuring employees Kaizengood Weekly & evaluation & & Lean
example Monthly Education feedback follow up TQM
All employeesMotivation, Involvement, Pro-activeness
Warehouse manager
Criteria Safest Warehouse of The Netherlands
1. Legal requirements and obligations2. Controling and monitoring3. Safety on warehouse floor4. Safety awareness of management5. Safety awareness of employees6. Ergonomics7. Efficiency8. Complexity of the process9. Environmental working conditions
St. Onge CompanyLogistics Consultancy & EngineeringEric [email protected] 6 31 95 44 49www.stonge.com
