OTW

600

375

659.5

696.5

738

900

BCI 2016 577.0

Next Steps

8 Workplace Factor Scoreson the following pages...

Leadership

The University of Salford Professional Services Schools and Academic Areas

2.9

3.3

3.7

4.1

4.5

4.9

5.3

My Company My Manager Personal Growth

My Team Wellbeing Fair Deal GivingSomething Back

The survey results are organised by 8 workplace factors and scored according to a scale of 1-7, (1 is strongly disengaged, 7 is strongly engaged and 4 is neutral).

Institutionally, the overall score for each 8 workplace factor ranges from 3.86 – 5.05. The majority of factors received a score of between 4 and 5 indicating that colleagues are, on the whole, neutral to slightly engaged in these factor areas.

The factors with the highest levels of engagement are My Company (4.99) and My Team (5.05).

The factors with the lowest levels of engagement are Wellbeing (3.80) and Leadership (3.86). Any score below 4 indicates a negative level of engagement in these areas.

The University received a Best Companies Index (BCI) Score of 577.0* This BCI Score of 577.0 is insu�cient to receive accreditation or appear on any of the Best Companies published Best Companies to Work for Lists.

Of all the areas surveyed, 8 achieved a BCI score that would have been high enough to receive accreditation.

Colleagues in Professional Services are the most engaged with a BCI Score of 606.4 which is in the range of being a ‘good’ level of engagement and would be on the ‘One to Watch’ list.

Colleagues in Schools and Academic Areas have a lower BCI Score of 543.3 which indicates they are less engaged.

Schools and Professional Services BCI Scores range from 523.0 – 685.0.

*Best Companies generate a Best Companies Index (BCI) Score for all participating organisations and use this to determine accreditation and entry on the ‘Best Companies to Work for Lists’. BCI scores are on a fixed scale from 0-1000 meaning that they are directly comparable between years.

Ratings:• Ones to Watch ‘OTW’ (600.0-659.0) – Good • 1 star (659.5-696.0) – Very Good • 2 star (696.5-737.5) – Outstanding • 3 star (738.0-900.0) – Extraordinary

MAR2016

APR2016

FEB2016

Best Companies Index Score – Overview

Best Companies Background & Overview

The University participated in the national Best Companies “b-heard” workplace engagement survey in October/November 2015. This allows us to better understand current levels of colleague engagement across the University and to identify where we need to focus our attention and make improvements.

The institutional survey response rate was:

63% = 1,271 colleagues 51% from Professional Services

49% from Schools and Academic Areas

This exceeded the University KPI:

60% response rateThis indicates a good level of colleagues representation in the data set

Surveys were sent to:

*(hourly paid academics and casual workers were excluded). 2,016 colleagues*

8 Workplace Factor Scores - Overview

29 Feb

University level results released.

During Mar

UMT members get access to local results and start to share these with teams to support the development of local actions.

Mid-March

Additional benchmarking data released following the Sunday Times Awards ceremony.

April onwards

Focus on action planning.

Personal Growth: How colleagues feel about training and their future prospects

• ‘Personal Growth’ has an institutional factor engagement score of 4.5 indicating a moderate level of engagement. Engagement in this factor is fairly consistent at this level across all business areas.

• The lowest level of engagement in this factor is demonstrated on the question ‘There are limited opportunities for me to learn and grow within this organisation’ (3.59).

Leadership:How colleagues feel about the head of the organisation, senior management and the organisation’s values and principles

• ‘Leadership’ has the second lowest institutional factor engagement score (3.86) indicating that colleagues are mostly disengaged, flagging this as an area for concern.

• At an institutional level, colleagues at Grades 8-10 are the most disengaged with leadership.

• Institutionally, the most positive level of engagement is indicated in response to the question ‘The leader of this organisation runs this organisation based on sound moral principles’ (4.27). The lowest level of engagement is indicated in response to the question ‘Senior managers of this organisation do a lot of telling but not much listening’ (3.45).

My Company: The level of engagement colleagues feel with their job and organisation

• ‘My Company’ has the second highest institutional factor engagement score (4.99) indicating positive colleague engagement. This engagement level is consistent across both Schools and Professional Services.

• Encouragingly, the question ‘I believe I can make a valuable contribution to the success of this organisation’ obtained a strong engagement score (5.83), as did the question ‘My work is an important part of my life’ (5.68).

HeatmapsThese ‘heatmaps’ show which survey questions relate to which workplace factor. They also illustrate how we performed on each question at a University level. The right-hand axis displays the factor score for each question on a scale of 1-7. The coloured bars give a visual display of how we answered each question. Please note, where a question is phrased negatively, the positive/negative scoring flips to ensure that the scale is still representative and comparable. For example, a response which agreed with the question ‘I am bored with the work I do’ would have a negative engagement score.

8 Workplace Factor Scores – Business Area Performance8 Workplace Factor Scores

My Manager: How colleagues feel about and communicate with their direct manager

• ‘My Manager’ has an institutional factor engagement score of 4.49 indicating a moderate level of engagement.

• Institutionally, the most positive level of engagement was indicated in response to the question ‘I feel that my manager talks openly and honestly with me’ (5.02).

My Team: Colleagues’ feelings towards their immediate colleagues and how well they work together

• ‘My Team’ has the highest factor engagement score at 5.05, indicating a positive level of engagement amongst teams within the University.

• The question ‘People in my team go out of their way to help me’ elicited the strongest level of engagement, particularly amongst Professional Services colleagues.

Wellbeing: How colleagues feel about stress, pressure at work and life balance

• ‘Wellbeing’ has the lowest institutional factor engagement score (3.8) where colleagues are mostly ‘disengaged’, flagging this as an area for concern. Engagement is especially low in this factor amongst colleagues in Schools and Academic Areas.

• The two most negatively responded to questions in this factor are ‘Most days I feel exhausted when I come home from work’ (2.88) and ‘I’m spending too much time working’ (3.46).

-60%

4.03

4.14

4.24

4.30

4.38

4.45

4.50

4.56

4.66

4.76

4.87

5.02

-40% -20% 20% 40% 60% 80%0%

I feel that my manager talks openly and honestly with me

My manager regularly expresses his / her appreciation when I do a good job

My manager cares about me as an individual

My manager shares important knowledge and information with me

I feel that I lack support from my manager

I have confidence in the leadership skills of my manager

My manager does a lot of telling but not much listening

My manager cares about how satisfied I am in my job

My manager helps me to fulfil my potential

My manager would be quick to respond if I showed signs of being under too much pressure

My manager is an excellent role model for me

My manager motivates me to give my best every day

8 Workplace Factor Scores

Fair Deal: How happy are colleagues with pay and bene�ts

• ‘Fair deal’ has an institutional factor engagement score of 4.37, indicating a level of engagement above neutral.

• The most positively responded to question on this factor was ‘I am happy with the pay and benefits I receive in this job’.

Giving Something Back: The extent to which colleagues feel their organisation has a positive impact on society

• ‘Giving Something Back’ has an institutional factor engagement score of 4.18 indicating a engagement level just above neutral.

• The most negatively responded to questions are ‘I think this organisation should put more back into the local community’ (3.55) and ‘Profit/budget concerns are the only things driving this organisation’ (3.69) both of which indicate colleagues are disengaged on.

8 Workplace Factor Scores

Now you've seen our Best Companies survey results, the next step is for us to move forward together and begin action planning to improve and make our workplace even better. You will get more information about this locally. If you have any questions or require more information please email:

colleague-engagement@salford.ac.uk