Ben Jones

Parental Engagement

““SIMS Learning Gateway

SLG provides secure access to children’s progress for parents and strengthens the triangle of communication between school, parent and pupil.

Neil McClementsRainey Endowed School

SIMS Learning Gateway

• Installed in over 2,500 schools

• Over 600 schools on Capita Hosted SLG

• Continued growth this year

SLG Headlines

• Expand Two Way Communication

• Deliver Customer Change Requests

• Continue to enhance Homework

• Develop ease of reporting

• HSLG – Password Management

HSLG – over the summer

• Communication went out to all HSLG schools

• Reminder of process

• New UI for logging on

• Removal of \Hosted

Autumn - Passport Number in Data Collection Sheet

Autumn – Marksheet Summary

1. Colour Rendering Improvements

2. Marksheet Summary

Autumn - Hyperlinks for contact info

Autumn – Homework Assessment in SIMS

1. Teacher link homework to aspect and result set in SIMS

Homework cont....

1. Teacher link homework to aspect and result set in SIMS

2. Update Reporting Dictionary• Add Staff and School

• Add extended due date

3. Class Information and select students from class

Spring 2015 – Homework Statuses

• "show late homework" will be changed to "show homework status“

• web part property to globally hide all statuses

Spring 2015 – Teacher Homework View

• Homepage Widget for teachers to view their own homework

Spring 2014 – Pre-defined Reports

• All fields available in reporting dictionary

• Homework• Teacher• Hierarchy

• SLG Alert Widget• How many parents have completed DCS• How many parents have read published reports• Report for which parents have not

If we can.....Reports in SLG Widgets

““SIMS InTouch

SIMS InTouch saves us time and makes communication instant, helping with behaviour and attendance issues

Janet EpplestonNorth Chadderton

InTouch in 2014

• Total emails processed....

• Total SMS processed....

• Total emails and SMS received.....

16.5 million

4.2 million

1/2 million

Making InTouch even easier to support

• Removal of VPN and IIS means:• InTouch is even easier to support• Reduce lead time• Low touch install

• Easy to switch over• Upgrade to Autumn

How will Schools upgrade?

• InTouch web services and VPN run in parallel

• If SSM not installed, InTouch continues to run with VPN on Autumn

• School upgrades to Autumn

• SSM is installed & InTouch services started

• School receives email, copy and pastes the licence key into set up screen

Install Process

InTouch Spring

• No need to set up the Scheduler Service

• Automatic Scheduling of Messages and Reminders

• Improvements to Spam filtering

• Further increase speed Store templates in the school

database

• Flag messages

““SIMS Agora

Using SIMS Agora has been very easy for our school – it just works! Our parents like the system too and really appreciate the convenience of being able to make payments online, whenever and wherever they wish to.

Mrs Jean Robinson Didsbury CofE Primary School

Agora

• Installed in over 255 schools

• Over 18,500 active parent accounts

• Over £3.5 million processed since launch

• 99,000 transactions

• September - £500,000 transaction value

Agora Headlines

• LA Demo sites made available to sales

• Cashless Catering ready for early adopters

• Only Accredited SIMS Partners

• Ability to roll back data if required

• FMS Pilot underway

• Improved child management capabilities and usability

• Part of making Agora the One Stop Shop for parents to make all payments for their children

• Enables parents to pay for their child’s dinner money online with funds automatically credited to the pupils account

• Removes cash from school premises

What is Cashless Catering?

Rollback of SIMS

The rollback tool detects any schools that require data to be rolled back and confirms the number of changesets affected.

Additional Synchronisation Statuses

The green tick denotes a successful synchronisation

The orange exclamation mark means no synchronisation in the last 24 hours

The red cross means synchronisation failed

The cycle means it has an unknown synchronisation status

The Agora Dashboard screen shows the synchronisation status of the SIMS upload, the FMS download and the School Meals upload and downloads.

Improve Child Management

• Ability to easily add children

• Ability to change the preferred child name

• Ability to change the order that children appear on screen

• Ability to show or hide children

• Clearer labels and options

Improve Child Management – Adding a child

Add Child button now on homepage

A wizard now guides customers to add initial and additional children

The edit function allows the name the child appears as can be changed

The customer can change the order children appear on the homepage

Improve Child Management - Personalisation

Labels have been changed to be more intuitive

Before Christmas.....

• Universal Free School Meals

• Diagnostics and Reporting

• Student Statement of all Transactions

• Documentation for SIMS Support Units

• Record Refunds

Manual Refunds

Manual Refunds – Select Order Item

Manual Refunds – Marked as Refund

Manual Refund – Finalise Refund

Agora Future Priorities

• Improvements to on-boarding process

• Functionality Enhancements• Product Page enhancements• Reporting• Notifications• Paypoint• Paying in instalments• Transaction surcharges• Store card facility

Thank youYour questions?

Ben Jonesben.jones@capita.co.uk