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Bella Flats. “Convenience has never been so beautiful”. Amos Ng Linda Lee Michelle Chin Rebecca Carchidi. To the Bank of Mom&Dad. Bella Flats. Bella Flats Competitive Analysis Market Strategy and Analysis Operations and Management Financials - PowerPoint PPT Presentation
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Bella Flats“Convenience has never
been so beautiful”Amos Ng
Linda Lee Michelle Chin Rebecca Carchidi
To the Bank of Mom&Dad
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Bella Flats
What we want: $14,944
What for? 2 terms of schooling for the
price of 1! But most importantly,
EXPERIENCE!
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Bella Flats
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Bella Flats
Competitive Analysis
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Industryo Rising trend of increasing spending
on footwear by consumers from 2004 to 2009 (Market Research Institute GMID)
2004 2005 2006 2007 2008 20090
1000
2000
3000
4000
5000
6000
Consumer Expenditure on Footwear
Competitive Analysis
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
IndustryoEdmonton – most affluent Canadian
province per capitao Large, increasing labour forceo 81, 470 females in Sales in
Services(StatsCan, 2006)
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Competitive Analysis
Bella Flats’ Competitors
Damn Heels Dr. Scholl’s Fast Flats
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Competitive Analysis
Damn Heelso Canadian companyo Foldable flats in small compact
cubeo Only available in 3 colorso Does not include clutcho $20 (not including shipping)o Only 2 locations in Edmonton
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Competitive Analysis
Dr. Scholl’s Fast Flatso Only comes in blacko Available only in few local
drugstoreso Includes a small gold clutcho Does not include anywhere to carry
high heels
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Competitive Analysis
Bella Flats’ Competitive Edgeo Offering more colorso Easy access for customerso Reasonable priceo Packaged in a trendy clutcho Includes foldable bago Impulse buyo Modern and trendy styles and colors
Market Strategy & Analysis
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Market Segmento Females in Edmonton Alberta
1996 2001 2006 2011 20160
100,000
200,000
300,000
400,000
500,000
600,000
700,000
431,298468,922
520,915 573,527
631,453
Fem
ale
Popu
latio
n
Year Stats Can, 2006
Market Strategy & Analysis
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Target Marketo Edmonton Alberta Femaleso Ages 15-39
Non-target market
64%
Tar-get Market36%
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Market Strategy & Analysis
• Age: 15-24• Population size: 78,535• 15.1% of Market
Segment
Students
• Age: 25-39• Population size:
110,980• 21.3% of Market
Segment
Workers
Market Strategy & Analysis
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Target Market #1 - Studentso 15-24 years old, 15% of market
segmento High school, university/college,
newly entering the labour force o Fashionable and trendyo Includes 18 year olds who are more
likely to frequent clubs and bars
o Higher portion of disposable income
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Market Strategy & Analysis
Target Market #2 - Workerso 25-39 years old, 21.3% of market
segmento Already part of labour forceo Professional, yet conveniento More frequently attend special eventso Large disposable income
Market Strategy & Analysis
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Surveyo Surveyed 100 females living in
Edmonton, Albertao Approx. 60 females between ages
15-24o Approx. 40 females between ages
25-39
Market Strategy & Analysis
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Survey
2-3 times a week42%
2-3 times a month45%
2-3 times a
year10%
Never2%
o 99% wear high heels on special occasions and events (i.e. Clubs, bars, weddings)
o 100% experienced pain from wearing heels
SurveyMonkey.com
Market Strategy & Analysis
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Marketing Strategy
SurveyMonkey.com
Free for consumer access:
o Facebook & Twittero Promotional Posterso Websiteo Metro, 24 hourso SEE magazine
Operations & Management
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Geographical Locationo Retail Kiosk: Edmonton, Albertao Young, Affluent workforce
Suppliero Supplier: Shenzhen, Guangdong
(China)o Cheap manufactured products,
International Porto “Shenzhen Free Trade Zone”
tax relief
Operations & Management
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Operating Cycle
o Spring/Summer fashion trend
o Year 1&2: May – August (4mths)
o Subsequent Years: March – October (8mths)
o Website Orders, all year round
Operations & Management
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Facilities and Improvementso Kiosk at WEMo Spring/Summer (May, Jun, Jul, Aug) o Expansion to Southgate in Year 4
Storageo Inventory stored privatelyo Bi-weekly inventory count
Operations & Management
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Facilities and Regulationso “General Business” licence required
($194 /year)o “General liability insurance”
($1,000/year)
Day to day Operationso Opening shift: Open kiosk, check stocko Closing shift: Balance payments and stock
o Website Orders – Daily fulfilmentFREE delivery within Edmonton
Operations & Management
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Compensation and Ownershipo Partnership of four,
Equal Ownership and Profits
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Financials
1 2 3 4 5 6 7 8 9 100
50000
100000
150000
200000
250000
300000
Revenues and Costs
Revenue CostsYear
Dol
lars
FinancialsBella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Start-up costso $14,944 to cover first month, or
$3,736/family
Profit after summero $24,704 total profito $6,176 per family
Second yearo $31,927 total profito $7,982 per family
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Financials
1 2 3 4 5 6 7 8 9 100
50000
100000
150000
200000
250000
300000
Revenues and Costs
Revenue CostsYear
Dol
lars
FinancialsBella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Year 3:o Making $41, 395.46 total
Year 4:o Expansion to Southgateo Total costs = $193, 343.11
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Financials
1 2 3 4 5 6 7 8 9 100
50000
100000
150000
200000
250000
300000
Revenues and Costs
Revenue CostsYear
Dol
lars
FinancialsBella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Year 3:o $22, 280/family for costs of
$89,121.12 Making $47, 375.81 total
Year 4:o Expansion to Southgateo Total costs = $173,190.51
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Financials
1 2 3 4 5 6 7 8 9 100
50000
100000
150000
200000
250000
300000
Revenues and Costs
Revenue CostsYear
Dol
lars
Bella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
FinancialsAssumptions Year 0 1 2 3 4 5 6 7 8 9 10Start-
up Cost
$ 9,060
Start-up Cost
$ (9,060)
Tax Rate 30% Revenue
$ 66,970
$ 71,796
.9
$ 136,496
.9
$ 255,284
.8
$ 260,312
.5
$ 265,440
.8
$ 270,671
.7
$ 276,007
.2
$ 281,449
.4
$ 287,000
.4 Discount
Rate 10% Expense
s -$
40,887 -$
35,375 -$
89,121 -$
173,191 -$
173,999 -$
175,187 -$
176,397 -$
177,633 -$
178,892 -$
180,177
Gross Cash Flow
$ (9,060)
$ 26,084
$ 36,422
$ 47,376
$ 82,094
$ 86,313
$ 90,254
$ 94,274
$ 98,375
$ 102,557
$ 106,823
Tax $
(7,825)
$ (10,92
7)
$ (14,213
)
$ (24,628
)
$ (25,894
)
$ (27,076
)
$ (28,282
)
$ (29,512
)
$ (30,767
)
$ (32,047
)
After Tax
Cash Flow
$ (9,060)
$ 18,259
$ 25,495
$ 33,163
$ 57,466
$ 60,419
$ 63,178
$ 65,992
$ 68,862
$ 71,790
$ 74,776
Present Value
$ (9,060)
$ 16,599
$ 21,070
$ 24,916
$ 39,250
$ 37,516
$ 35,662
$ 33,864
$ 32,125
$ 30,446
$ 28,829
NPV $
130,291
Risk MitigationBella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Possible Major Problems
o Delays in Delivery (Guangdong, China)
o Quality and Reliabilityo Lack of confidence, leasing Kiosk to
an“untested product”
o Insufficient Monthly Sales (need to cover overheads)
o Demand may decline during Winter
Risk MitigationBella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
Plans to Minimize Risks
o Promotions, advertising (University, clubs)
o Posters & flyers to increase awareness
and saleso Reserve stock stored in Edmontono Order additional stock when
inventorydrops below 20%
ConclusionBella Flats
Competitive Analysis
Market Strategyand Analysis
Operations andManagement
Financials
Risk Mitigation
Conclusion
ExperienceExperience
……
Experience!
Questions&
AnswersAmos Ng Linda Lee Michelle Chin Rebecca Carchidi
Appendices - Main
Marketing
Competitor Information
Operations
Financials
Appendices - Marketing
Poster Advertisement
Website
Shoe Size Chart
Appendices – Competitors
Damn Heels
Dr. Scholl’s Fast Flats
Appendices - Operations
Tentative Work Schedule
Other Suppliers
Appendices - Financials
Costs
Breakeven
Year 2
Objective Sales
Appendices - Costs
Unit Costs
Variable Costs
Revenue, Costs & ProfitsStart-up Costs
WEM & Web Fixed CostsSouthgate Fixed Costs
Appendices - Breakeven
Breakeven Chart
Breakeven Point
Appendices - Website
Appendices – Poster Ad
Appendices – Shoe Size
5 6 7 8 9 100%5%
10%15%20%25%30%35%40%
6%
15%
34%29%
13%
3%
Shoe Size Survey Results
Shoe Size
21%
63%
16%
Chart Title
Large (9&10)
Bella Flats Size Chart
Small (5&6)
Medium (7&8)
Appendices – Damn Heels
MUD Studio12403 Stoneplain Rd,
EDMONTON, AB708 482 2004
www.mudstudio.com
Michele's Centre Cafe9797 Jasper Ave,EDMONTON, AB
Appendices – Fast Flats
Shoppers Drug MartLondon Drugs
http://www.drscholls.ca
MON TUE WED THU FRI SAT SUN
Morning
ShiftOpenin
g
9:30AM-
5:30PM
9:30AM-
5:30PM
9:30AM-
5:30PM
9:30AM-
5:30PM
9:30AM-
5:30PM
9:30AM-
5:30PM
10:30AM-
5:30PM
Evening
ShiftClosing
4:30PM-
9:30PM
4:30PM-
9:30PM
4:30PM-
9:30PM
4:30PM-
9:30PM
4:30PM-
9:30PM
4:30PM-
9:30PMN/A
Location: West Edmonton Mall (Kiosk)
Appendices – Work Schedule
Appendices – Other Suppliers
Appendices Revenue, Costs and Profits
Year Revenue Costs Profit1 $ 66,970.32 $ 40,886.59 $ 26,083.73 2 $ 71,796.85 $ 35,375.05 $ 36,421.80 3 $ 136,496.93 $ 89,121.12 $ 47,375.81 4 $ 255,284.78 $ 173,190.51 $ 82,094.27 5 $ 260,312.53 $ 173,999.38 $ 86,313.15 6 $ 265,440.83 $ 175,186.52 $ 90,254.31 7 $ 270,671.70 $ 176,397.40 $ 94,274.30 8 $ 276,007.19 $ 177,632.50 $ 98,374.69 9 $ 281,449.38 $ 178,892.30 $ 102,557.08 10 $ 287,000.42 $ 180,177.29 $ 106,823.13
Appendices – Start-up Costs
Item Quantity Cost/q Price*Shoes 2000 $2 $4,000Shoes Shipping 2000 $0.30 $600*Clutches 5000 $0.60 $3,000Clutch shipping 5000 $0.30 $1,500Website hosting 1 $5 $5Kiosks 1 $5,000 $5,000Business License 1 $194 $194Printing Calculator 1 $55 $55POS machine 1 $300 $300Moneris contract 1 $35 $35Office Supplies budget 1 $25 $25Advertising budget 1 $200 $200gas budget 1 $30 $30Total - - $14,944
*Supplier requested a minimum purchase order of 2000 pairs**Supplier requested a minimum purchase order of 5000
clutches
Appendices – Unit Costs
Item Costs Footwear $
2.00 *Shipping (per pair of footwear) $
0.30 Clutches $
0.60 *Shipping (Per clutch) $
0.30 Inventory cost/unit $
3.20 Retail price (468% markup) $
14.99 Retail price + 0.05% tax
(Transaction price) $
15.73 ***Moneris service charge (1.72% of
transaction price) $
0.27 Proceeds from sales of one unit $
11.51
*Shipping was calculated based on supplier’s quote of cost pertaining to $2,000/600 pairs of foot wear**Based on similar weight of clutch and footwear, shipping was assumed to be about the same cost***Moneris charges 1.72% of credit card transactions, as it is impossible to estimate the amount of customers purchasing through what medium, it is assumed all customers use credit cards for simplicity reasons.
Appendices Variable Costs
Appendix 6 - Variable Costs
Item cost/product sold
Inventory cost $3.20
Moneris service charge $0.27
Total $3.47
Appendices – Monthly WEM and Website Fixed Costs
Quantity Cost/Q CostKiosk 1 $5,000 $5,00
0Website Hosting 1 $5 $5
Moneris monthly contract 1 $35 $35Office supplies budget 1 $25 $25
Gas budget 1 $30 $30Advertising budget 1 $200 $200
$5,295
Appendices Southgate Fixed Costs
Months PriceInsurance 12 $1,000.00
Office Supplies Budget 8 $25.00Kiosk rentals 8 $30,240
Hired help (for 73.75 hours/week*34.7weeks
8 $24,951.47
TOTAL $56,216.47
Note: $355 is added to the first year of operating in Southgate Mall to cover equipment costs
Breakeven point = Fixed costs/(retail price-variable costs)
=$14,9441/(14.99-3.47)= 1,298 units.
1Startup costs were used instead of yearly fixed costs since breakeven point occurs in the second
month
Appendices Breakeven Point
Appendices Breakeven Chart
year 1 month weeksunits sold revenue costs profits
Kiosks May
4.33
1,074.67
16,109.25
14,743.99
1,365.26
June
4.33
1,074.67
16,109.25
8,533.93
7,575.32
July
4.33
1,074.67
16,109.25
8,533.93
7,575.32
August
4.33
1,074.67
16,109.25
8,533.93
7,575.32 Websit
e - 17.33
52.00
779.48
166.40
613.08
Total-
24,704.30 24,704.30
School sales
Sept-Nov 13 117
1,753.83
374.40
1,379.43
Appendices – Year 2
year 2 month weeksunits sold revenue costs profits
Kiosks May
4.33
1,096.16
16,431.44
8,602.71
7,828.73
June
4.33
1,096.16
16,431.44
8,602.71
7,828.73
July
4.33
1,096.16
16,431.44
8,602.71
7,828.73
August
4.33
1,096.16
16,431.44
8,602.71
7,828.73
website - 17.33
52.00
779.48
166.40
613.08 total
31,927.9
9
66,505.23
34,577.25 31,927.99
7,982.00
school sales month weeks
units sold revenue costs profits ttl costs
35,374.0
5
Sept-Nov
13.00
117.00
1,753.83
374.40
1,379.43 ttl rev
71,796.8
5 jan-
march 11.00
132.00
1,978.68
422.40
1,556.28
sept-march
34.67
104.01
1,559.11
332.83
1,226.28 total
4,161.99
Appendices – Objective Sales
Day(s) Hours Total hours
Monday-Saturday 10:00AM-9:PM 11
Sunday 11:AM-5:P.M. 6
Days sales goal in units Revenue Monday-Thursday
(22/day)88 $829.08
Friday 30 $345.45Saturday 100 $1,151.50Sunday 30 $345.45
Website sales (weekly) 3 $34.54 Total 235 $2,671.47