Behavioral Perspectives in Nursing

7/24/2019 Behavioral Perspectives in Nursing

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Management and Culture

Behavioral Perspective

Nursing


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The behavioral management theory

called the human relations movemebecause it addresses the human dimwork. Behavioral theorists believed tbetter understanding of human beha

work, such as motivation, conict,expectations, and group dynamics, iproductivity.

Behavioral Management T


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Be Mindful of Your Own Reaction

A vital component of managing dibehavior is knowing that your behava!ects the behavior of others. "hator do in response to an individual#s b

a!ects whether the behavior escalatstops.

Behavior Management Techn


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Maintain Rational !etachment.

"hen you#re rationally detached, yomaintain control by not taking negatcomments or actions personally. $%uwith this skill, you#re better able to d

challenging behavior and encouragebehavior.


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Be "ttentive.

"hen people feel ignored, marginali&edcared for, they often act out. An e!ecticounter a person#s anxiety is to validatfeelings. (ay attention to what she say

plenty of personal space. *how throughfacial expressions and body language tlistening, and you can take away his'hefor being upset+and give him'her a rearegain control.


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#se Positive $elf%Tal&.

emind yourself that when you#re thof an outburst or a negative situatiorarely the cause of the behavior. Andthinking, / can0t deal with this migh

you to react one way, telling yoursewhat to dowill cause a more produresponse.


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Recogni'e Your (imits.

1nowing that you have support and crucial to staying in control of your obehavior and responding appropriateAccept your limits and keep in mind

sometimes the best decision is to letsomeone else take over.


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!e)rief.

Be sure to debrief after any incidentabout it can help relieve the stress. important to consider what was donhow to respond betterthe next time

situation occurs


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language decision making

2ulture is represen

group#s3

symbols stories and legen

daily work practi

is made up of the values,beliefs, underlying

assumptions, attitudes, andbehaviors shared by a group ofpeople.

An organi&ation#s culture ismade up of all of the lifeexperiences each employee

brings to the organi&ation.2ulture is especially inuencedby the organi&ation#s founder,executives, and othermanagerial sta! because oftheir role in decision makingand strategic direction.

Culture


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Culture

A norm of accountability will help morgani&ation successful. A norm ofspectacular customer service will seproducts and engage your employee

Tolerating poor performance or exhilack of discipline to maintain establisprocesses and systems will impede ysuccess.


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*acts a)out Culture

Culture is (earned.

(eople learnto perform certain behathrough either the rewards or negatconse%uences that follow their beha"hen a behavior is rewarded, it is re

and the association eventually becoof the culture. A simple thank you froexecutive for work performed in a pamanner, molds the culture.


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*acts a)out Culture

Culture is (earned Through +nte

$mployees learn culture by interactother employees. An applicant expesense of your culture, and his or heryour culture, during the interview pr


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*acts a)out Culture

$u)%cultures *orm Through Rew

$mployees have many di!erent wanneeds. *ometimes employees value that are not associated with the behdesired by managers for the overall

This is often how subcultures are forpeople get social rewards from cowohave their most important needs medepartments or pro-ect teams.


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*acts a)out Culture

People $hape the Culture.

(ersonalities and experiencesof emcreate the culture of an organi&ationexample, if most of the people in anorgani&ation are very outgoing, the c

likely to be open and sociable.


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*acts a)out Culture

Culture is Negotiated.

6ne person cannot create a culture $mployees must try to change the dthe work environment, the way workperformed, or the manner in which d

are made within the general norms oworkplace. 2ulture change is a procegive and take by all members of anorgani&ation.


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*acts a)out Culture

Culture is !i,cult to Change.

2ulture change re%uires people to ctheir behaviors. /t is often dicult foto unlearn their old way of doing thinto start performing the new behavio

consistently. (ersistence, discipline, involvement, kindness and understaorgani&ation development work, andcan assist you to change a culture.


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Thank7ou8

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Behavioral Perspectives in Nursing