b_ba_guide_win

Tivoli Storage Manager for Windows Backup-Archive Clients

Version 6.2.2

Installation and User's Guide

SC23-9792-04

Tivoli Storage Manager for Windows Backup-Archive Clients

Version 6.2.2

Installation and User's Guide

SC23-9792-04

Note: Before using this information and the product it supports, read the information in Notices on page 669.

Edition notice This edition applies to Version 6.2.2 of IBM Tivoli Storage Manager (product numbers 5608-E01, 5608-E02, and 5608-E07), and to all subsequent releases and modifications until otherwise indicated in new editions or technical newsletters. This edition replaces SC23-9792-03. Copyright IBM Corporation 1993, 2010. US Government Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

ContentsTables . . . . . . . . . . . . . . . xi Preface . . . . . . . . . . . . . . xiiiWho should read this publication. . . Publications . . . . . . . . . . Tivoli Storage Manager publications . Support information . . . . . . . Getting technical training. . . . . Searching knowledge bases . . . . Contacting IBM Software Support . Conventions used in this publication . Reading syntax diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii . xiii . xiv . xv . xv . xvi . xvii . xix . xix Certificate Authorities root certificates . . . . Configure your system for journal-based backup . . Configuring the journal engine service . . . . Client-side data deduplication . . . . . . . . Configuring the client for data deduplication . . Excluding files from data deduplication . . . . Configuring the client to back up and archive Tivoli Storage Manager FastBack data . . . . . . . . Configuring Tivoli Storage Manager to protect FastBack client data . . . . . . . . . . . Configuring the backup-archive client in a cluster server environment . . . . . . . . . . . . Install the backup-archive client on the cluster nodes . . . . . . . . . . . . . . . Configuring the backup-archive client to process local nodes . . . . . . . . . . . . . Configure the backup-archive client to process cluster disk resources . . . . . . . . . . Configure the Web client in a cluster environment . . . . . . . . . . . . . Frequently asked questions . . . . . . . . Configuring online-image backup support . . . . Configuring Open File Support . . . . . . . . Configuring the file server connection for Tivoli Storage Manager . . . . . . . . . . . . Register your workstation with a server . . . . . Closed registration . . . . . . . . . . . Open registration . . . . . . . . . . . Creating an include-exclude list . . . . . . . Include-exclude options . . . . . . . . . Determine compression and encryption processing . . . . . . . . . . . . . . Preview include-exclude list files . . . . . . Include and exclude option processing . . . . Processing rules when using UNC names . . . 30 31 31 38 42 44 45 46 48 48 48 49 54 60 62 63 64 65 65 66 66 67 75 76 76 78

New for Version 6.2 . . . . . . . . xxiii|New for Version 6.2.2 . . . . . . . . . . xxiii New for IBM Tivoli Storage Manager Version 6.2 xxiii

Chapter 1. Installing the Tivoli Storage Manager clients . . . . . . . . . . . 1Upgrading from earlier versions . . . . . . . . 1 Upgrade path for clients and servers . . . . . 1 Considerations for migrating between processor architectures x32 and x64 . . . . . . . . . 2 Additional upgrade information . . . . . . . 3 Upgrading Open File Support or online image . . 3 Automatic client deployment (Windows) . . . . 4 Client environment requirements . . . . . . . 5 Windows client environment requirements . . . 5 NDMP support requirements (Extended Edition only) 8 Installation requirements for backing up and archiving Tivoli Storage Manager FastBack client data 9 Client configuration wizard for Tivoli Storage Manager FastBack . . . . . . . . . . . . 9 Installing the Tivoli Storage Manager Windows client . . . . . . . . . . . . . . . . 10 Silent installation . . . . . . . . . . . 11 Upgrading, modifying, or reinstalling the Tivoli Storage Manager Windows client . . . . . . 14 Troubleshooting problems during installation . . 15

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Chapter 3. Getting started . . . . . . 81Backup-archive client operations and security rights Backup Operators group operations . . . . . Considerations before you start using a Backup Operators group account . . . . . . . . . Permissions required to restore files that use adaptive subfile backup . . . . . . . . . . Permissions required to back up, archive, restore or retrieve files on cluster resources . . . . . . . Tivoli Storage Manager client authentication . . . User account control . . . . . . . . . . . Starting a Java GUI session . . . . . . . . . Tivoli Storage Manager password . . . . . . Setup wizard . . . . . . . . . . . . . Starting a command-line session . . . . . . . Using batch mode . . . . . . . . . . . Issuing a series of commands by using interactive mode. . . . . . . . . . . . 81 82 83 84 84 84 85 85 86 86 86 87 87

Chapter 2. Configure the Tivoli Storage Manager client . . . . . . . . . . . 17Creating and modifying the client options file . . Create a shared directory options file . . . . . Creating multiple options files . . . . . . . Environment variables. . . . . . . . . . Configuring the Web client . . . . . . . . Configuring the client scheduler . . . . . . Starting the client scheduler . . . . . . . . Scheduling events using the GUI . . . . . Configuring Tivoli Storage Manager client/server communication across a firewall . . . . . . Configuring Tivoli Storage Manager client/server communication with Secure Sockets Layer . . . Copyright IBM Corp. 1993, 2010

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Displaying Euro characters in a command-line prompt . . . . . . . . . . . . . . . Use options on the DSMC command . . . . . Specifying input strings that contain blank spaces or quotation marks . . . . . . . . . . . . . Starting a Web client session. . . . . . . . . User privileges . . . . . . . . . . . . Start the client scheduler automatically . . . . . Changing your password . . . . . . . . . . Sorting file lists using the Tivoli Storage Manager GUI . . . . . . . . . . . . . . . . . Displaying online help . . . . . . . . . . Ending a session. . . . . . . . . . . . . Online forums . . . . . . . . . . . . . Other sources of online help . . . . . . . . .

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Chapter 4. Backing up your data

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Planning your backups (Windows) . . . . . . 97 Understanding which files are backed up . . . . 98 Open file support for backup operations. . . . . 99 Backing up data using the GUI . . . . . . . 101 Specifying drives in your domain . . . . . 102 Backing up data using the command line . . . . 103 Deleting backup data . . . . . . . . . . . 105 When to back up and when to archive files . . . 105 Pre-backup considerations (Windows) . . . . . 106 LAN-free data movement . . . . . . . . 106 Unicode file spaces (Windows) . . . . . . 107 Incremental backups on memory-constrained systems . . . . . . . . . . . . . . 108 Incremental backups on systems with a large number of files . . . . . . . . . . . . 108 Performing a backup with limited bandwidth 109 Control processing with an include-exclude list 110 Data encryption during backup or archive operations . . . . . . . . . . . . . 110 Maximum file size for operations . . . . . . 111 How Tivoli Storage Manager handles long user and group names . . . . . . . . . . . 111 Incremental, selective, or incremental-by-date backups (Windows) . . . . . . . . . . . 112 Full and partial incremental backup . . . . . 112 Incremental-by-date backup . . . . . . . 115 Comparing incremental-by-date, journal-based, and NetApp snapshot difference to full incremental and partial incremental backups . . 116 Selective backup . . . . . . . . . . . 118 Backing up files from one or more file spaces for a group backup (Windows) . . . . . . . . . 118 Backing up data with client-node proxy support (Windows) . . . . . . . . . . . . . . 119 Enabling multiple node operations from the GUI . . . . . . . . . . . . . . . 120 Setting up encryption . . . . . . . . . 120 Scheduling backups with client-node proxy support . . . . . . . . . . . . . . 121 Associate a local snapshot with a server file space (Windows) . . . . . . . . . . . . . . 122 Backing up system objects (Windows XP) . . . . 122 Backing up Windows system state . . . . . . 123 Backing up Automated System Recovery files . . 125

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Backing up in preparation for Automated System Recovery (Windows Vista, Windows 7, and Windows Server 2008. . . . . . . . . . . Creating a Tivoli Storage Manager options file for Automated System Recovery (Windows Vista, Windows 7, or Windows Server 2008) . . Backing up the boot drive and system drive for Automated System Recovery (Windows Vista, Windows 7, or Windows Server 2008) . . . . Backing up in preparation for Automated System Recovery (Windows XP or Windows Server 2003) . Creating an Automated System Recovery diskette (Windows XP and Windows Server 2003) . . . . . . . . . . . . . . . Backing up boot drive and system drive for Automated System Recovery (Windows XP or Windows Server 2003) . . . . . . . . . Backing up user profiles for ASR recovery (Windows Server 2003) . . . . . . . . . Image backup . . . . . . . . . . . . . Performing prerequisite tasks before creating an image backup . . . . . . . . . . . . Utilizing image backups to perform file system incremental backups . . . . . . . . . . Performing an image backup using the GUI . . Performing an image backup using the command line . . . . . . . . . . . . Back up NAS file systems using Network Data Management Protocol . . . . . . . . . . Backing up NAS file systems with the Web client GUI using NDMP protocol . . . . . . Back up NAS file systems using the command line . . . . . . . . . . . . . . . . Methods for backing up and recovering data on NAS file servers when using CIFS . . . . . Support for CDP Persistent Storage Manager . . . Backing up VMware virtual machine data . . . . Scenario: Backing up your virtual machines . . Preparing the environment for VMware backup processing . . . . . . . . . . . . . Running full virtual machine backups using the VMware Consolidated Backup framework. . . Running full virtual machine backups . . . . Backing up virtual machines on a Windows Hyper-V system . . . . . . . . . . . . Hyper-V backup support limitations. . . . . Back up and archive Tivoli Storage Manager FastBack data . . . . . . . . . . . . . Net Appliance CIFS share definition backups. . . Display backup processing status. . . . . . . Backup (Windows): Additional considerations . . Open files . . . . . . . . . . . . . Management classes . . . . . . . . . . Deleted file systems . . . . . . . . . . Removable media backup . . . . . . . . Fixed drives . . . . . . . . . . . . . NTFS file spaces . . . . . . . . . . . Universal Naming Convention names . . . . Microsoft Dfs file protection methods . . . .

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Chapter 5. Restoring your data . . . . 163

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IBM Tivoli Storage Manager for Windows Backup-Archive Clients: Installation and User's Guide

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Duplicate file names . . . . . . . . . . . Universal Naming Convention names restore. . . Active or inactive backup restore . . . . . . . Restoring files and directories . . . . . . . . Restoring data using the GUI . . . . . . . Examples for restoring data using the command line . . . . . . . . . . . . . . . . Plan for temporary space to restore migrated files . . . . . . . . . . . . . . . Restoring system objects. . . . . . . . . . Restoring Windows system state . . . . . . . Restoring Automated System Recovery files . . . Restoring the operating system when the computer is working . . . . . . . . . . . . . . Recovering a computer when the operating system is not working (Windows Vista, Windows 7, and Windows Server 2008) . . . . . . . . . . Creating a bootable WinPE CD (Windows Vista, Windows 7, and Windows Server 2008). . . . Restoring the operating system with Automated System Recovery (Windows Vista, Windows 7, and Windows Server 2008) . . . . . . . . Recovering a computer when the operating system is not working (Windows XP and Windows Server 2003) . . . . . . . . . . . . . . . . Hardware and software requirements for ASR recovery (Windows XP and Windows Server 2003) . . . . . . . . . . . . . . . Creating a Tivoli Storage Manager client installation CD for ASR recovery (Windows XP and Windows Server 2003) . . . . . . . . Restoring the operating system with Automated System Recovery (Windows XP and Windows Server 2003) . . . . . . . . . . . . . Microsoft Dfs tree and file restore . . . . . . Restoring an image . . . . . . . . . . . Restoring an image using the GUI . . . . . Restoring an image using the command line . . Restore data from a backup set . . . . . . . Restore backup sets: considerations and restrictions . . . . . . . . . . . . . Backup set restore . . . . . . . . . . . Restoring backup sets using the GUI . . . . Backup set restores using the client command-line interface . . . . . . . . . Restore Net Appliance CIFS shares . . . . . . Restoring data from a VMware backup . . . . . Restoring file-level VM backups . . . . . . Restoring full VM backups for VMware Consolidated Backup . . . . . . . . . . Restoring full VM backups . . . . . . . . Restore Windows individual Active Directory objects. . . . . . . . . . . . . . . . Reanimate tombstone objects or restoring from a system state backup . . . . . . . . . . Restoring Active Directory objects using the GUI and command line . . . . . . . . . Restrictions and limitations when restoring Active Directory objects . . . . . . . . . Preserve attributes in tombstone objects . . .

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Modifying the client acceptor and agent services to use the Web client . . . . . . . . . . Authorizing another user to restore or retrieve your files . . . . . . . . . . . . . . . Restoring or retrieving files from another client node . . . . . . . . . . . . . . . . Restoring or retrieving your files to another workstation . . . . . . . . . . . . . . Deleting file spaces . . . . . . . . . . . Restoring data to a point in time . . . . . . . Restore NAS file systems . . . . . . . . . Restoring NAS file systems using the Web client Restoring NAS files and directories using the Web client . . . . . . . . . . . . . Options and commands to restore NAS file systems from the command line . . . . . .

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Chapter 6. Archive and retrieve your data (Windows) . . . . . . . . . . 209Archive files. . . . . . . . . . . . Snapshot backup or archive with open file support . . . . . . . . . . . . Archiving data using the GUI . . . . . Archive data examples using the command Archiving data with client node proxy . . Deleting archive data . . . . . . . . Retrieve archives . . . . . . . . . . Retrieving archives using the GUI . . . Retrieve archives using the command line . . . 209 210 210 211 212 214 214 215 215 . . . . line . . . . . . . . . .

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Chapter 7. Tivoli Storage Manager scheduler overview . . . . . . . . . 217Examples: Blank spaces in file names in schedule definitions . . . . . . . . . . . . . . Preferential start times for certain nodes . . . . Scheduler processing options . . . . . . . . Return codes from preschedulecmd and postschedulecmd scripts . . . . . . . . . Client-acceptor scheduler services versus the traditional scheduler services . . . . . . . . Set the client scheduler process to run as a background task and start automatically at startup . Examples: Display information about scheduled work . . . . . . . . . . . . . . . . Display information about completed work . . . Examples: Event logs . . . . . . . . . . Specify scheduling options . . . . . . . . . Enable or disable scheduled commands . . . . Change processing options used by the scheduler service. . . . . . . . . . . . . . . . Manage multiple schedule requirements on one system . . . . . . . . . . . . . . . 218 218 219 220 221 221 223 225 226 229 229 230 231

179 180 181 182 183 183 186 187 188 189 189 190 191 192 193 194 195 196 197 198

Chapter 8. Client return codes . . . . 233 Chapter 9. Storage management policies . . . . . . . . . . . . . . 235Policy domains and policy sets . . . Management classes and copy groups . . . . . . . . 235 . 236

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Display information about management classes and copy groups . . . . . . . . . . . Copy group name attribute. . . . . . . Copy type attribute . . . . . . . . . Copy frequency attribute . . . . . . . Versions data exists attribute . . . . . . Versions data deleted attribute . . . . . Retain extra versions attribute . . . . . . Retain only version attribute . . . . . . Copy serialization attribute . . . . . . . Copy mode attribute . . . . . . . . . Copy destination attribute . . . . . . . Retain versions attribute. . . . . . . . Deduplicate data attribute . . . . . . . Select a management class for files . . . . . Assign a management class to files . . . . . Override the management class for archived files Select a management class for directories . . . Bind management classes to files . . . . . . Rebind backup versions of files . . . . . . Retention grace period . . . . . . . . . Event-based policy retention protection. . . . Archive files on a data retention server . . .

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Chapter 10. Using the Client Service Configuration Utility . . . . . . . . 247Install the backup-archive scheduler service . . . Using the Client Service Configuration Utility (Windows) . . . . . . . . . . . . . Setting up a schedule to back up system objects (Windows XP) . . . . . . . . . . . . Use the Dsmcutil command . . . . . . . . Dsmcutil commands: Required options and examples . . . . . . . . . . . . . . Dsmcutil valid options . . . . . . . . . 247 247 250 251 251 258

Chapter 11. Windows XP and Windows Server 2003 ASR supplemental information (Windows) . 263Windows XP and Windows Server 2003 ASR questions and answers . . . . . . . . . Windows XP and Windows Server 2003 ASR diagnostic tips . . . . . . . . . . . . Windows XP and Windows Server 2003 ASR in depth . . . . . . . . . . . . . . . Windows XP and Windows Server 2003 ASR information in the Windows Registry . . . Windows XP and Windows Server 2003 ASR Reference information . . . . . . . . . . 263 . 266 . 267 . 271 . 271

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Chapter 12. Processing options . . . 273Processing options overview . . . . Communication options . . . . . . TCP/IP options . . . . . . . Named Pipes option . . . . . . Shared memory options . . . . . Server and node options. . . . . . Node options . . . . . . . . . Backup and archive processing options . Restore and retrieve processing options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273 274 274 275 275 275 276 276 284

Scheduling options . . . . . . . . . Format and language options . . . . . . Command processing options . . . . . . Authorization options . . . . . . . . Error processing options. . . . . . . . Transaction processing options . . . . . Web client options. . . . . . . . . . Diagnostics options . . . . . . . . . Using options with commands . . . . . Entering options with a command . . . Initial command-line-only options . . . Client options that can be set by the Tivoli Storage Manager server . . . . . . . Client options reference . . . . . . . . Activatekey . . . . . . . . . . . . Adlocation . . . . . . . . . . . . Archmc . . . . . . . . . . . . . Asnodename . . . . . . . . . . . Asrmode . . . . . . . . . . . . . Auditlogging . . . . . . . . . . . Auditlogname . . . . . . . . . . . Autodeploy . . . . . . . . . . . . Autofsrename . . . . . . . . . . . Backmc . . . . . . . . . . . . . Backupsetname. . . . . . . . . . . Casesensitiveaware . . . . . . . . . Changingretries . . . . . . . . . . Class . . . . . . . . . . . . . . Clientview . . . . . . . . . . . . Clusterdisksonly . . . . . . . . . . Clusternode . . . . . . . . . . . . Collocatebyfilespec . . . . . . . . . Commmethod . . . . . . . . . . . Commrestartduration. . . . . . . . . Commrestartinterval . . . . . . . . . Compressalways . . . . . . . . . . Compression . . . . . . . . . . . Computername. . . . . . . . . . . Console . . . . . . . . . . . . . Createnewbase . . . . . . . . . . . Dateformat . . . . . . . . . . . . Dedupcachepath . . . . . . . . . . Dedupcachesize . . . . . . . . . . Deduplication . . . . . . . . . . . Deletefiles . . . . . . . . . . . . Description . . . . . . . . . . . . Detail . . . . . . . . . . . . . . Dfsbackupmntpnt . . . . . . . . . . Diffsnapshot. . . . . . . . . . . . Dirmc . . . . . . . . . . . . . . Dirsonly . . . . . . . . . . . . . Disablenqr . . . . . . . . . . . . Diskbuffsize . . . . . . . . . . . . Diskcachelocation . . . . . . . . . . Domain . . . . . . . . . . . . . Domain.image . . . . . . . . . . . Domain.nas . . . . . . . . . . . . Domain.vmfile . . . . . . . . . . . Domain.vmfull . . . . . . . . . . . Enable8dot3namesupport . . . . . . . Enablearchiveretentionprotection . . . . .

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Enablededupcache. . . . . . . . . . . . Enablelanfree . . . . . . . . . . . . . Encryptiontype . . . . . . . . . . . . . Encryptkey . . . . . . . . . . . . . . Errorlogmax . . . . . . . . . . . . . . Errorlogname . . . . . . . . . . . . . Errorlogretention . . . . . . . . . . . . Determine compression and encryption processing Exclude options . . . . . . . . . . . . Controlling compression processing . . . . . Adaptive subfile backup processing . . . . . Processing NAS file systems . . . . . . . Fbbranch . . . . . . . . . . . . . . . Fbclientname . . . . . . . . . . . . . Fbpolicyname . . . . . . . . . . . . . Fbreposlocation. . . . . . . . . . . . . Fbserver . . . . . . . . . . . . . . . Fbvolumename . . . . . . . . . . . . . Filelist . . . . . . . . . . . . . . . . Filename . . . . . . . . . . . . . . . Filesonly . . . . . . . . . . . . . . . Fromdate . . . . . . . . . . . . . . . Fromnode . . . . . . . . . . . . . . Fromtime. . . . . . . . . . . . . . . Frsprimaryrestore . . . . . . . . . . . . Groupname . . . . . . . . . . . . . . Guitreeviewafterbackup . . . . . . . . . . Httpport . . . . . . . . . . . . . . . Hsmreparsetag . . . . . . . . . . . . . Ieobjtype . . . . . . . . . . . . . . . Ifnewer . . . . . . . . . . . . . . . Imagegapsize . . . . . . . . . . . . . Imagetofile . . . . . . . . . . . . . . Inactive . . . . . . . . . . . . . . . Inclexcl . . . . . . . . . . . . . . . Considerations for Unicode-enabled clients . . Include options. . . . . . . . . . . . . Compression, encryption, and adaptive subfile backup processing . . . . . . . . . . . Processing NAS file systems . . . . . . . Incrbydate . . . . . . . . . . . . . . Incremental . . . . . . . . . . . . . . Incrthreshold . . . . . . . . . . . . . Journalpipe . . . . . . . . . . . . . . Lanfreecommmethod . . . . . . . . . . . Lanfreeshmport . . . . . . . . . . . . Lanfreetcpport . . . . . . . . . . . . . Lanfreetcpserveraddress . . . . . . . . . . Language. . . . . . . . . . . . . . . Latest . . . . . . . . . . . . . . . . Localbackupset . . . . . . . . . . . . . Managedservices . . . . . . . . . . . . Maxcmdretries . . . . . . . . . . . . . Memoryefficientbackup . . . . . . . . . . Mode . . . . . . . . . . . . . . . . Monitor . . . . . . . . . . . . . . . Namedpipename . . . . . . . . . . . . Nasnodename . . . . . . . . . . . . . Nodename . . . . . . . . . . . . . . Nojournal . . . . . . . . . . . . . . Noprompt . . . . . . . . . . . . . .

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Numberformat . . . . . . . . . . Optfile . . . . . . . . . . . . Password. . . . . . . . . . . . Passwordaccess. . . . . . . . . . Pick . . . . . . . . . . . . . Pitdate . . . . . . . . . . . . Pittime . . . . . . . . . . . . Postschedulecmd/Postnschedulecmd . . Postsnapshotcmd . . . . . . . . . Preschedulecmd/Prenschedulecmd . . . Preservelastaccessdate . . . . . . . Preservepath . . . . . . . . . . Presnapshotcmd . . . . . . . . . Queryschedperiod . . . . . . . . . Querysummary. . . . . . . . . . Quiet . . . . . . . . . . . . . Replace . . . . . . . . . . . . Resetarchiveattribute . . . . . . . . Resourceutilization . . . . . . . . Regulating backup and archive sessions Regulating restore sessions . . . . . Multiple client session considerations . Retryperiod . . . . . . . . . . . Revokeremoteaccess . . . . . . . . Runasservice . . . . . . . . . . Schedcmddisabled. . . . . . . . . Schedcmdexception . . . . . . . . Schedlogmax . . . . . . . . . . Schedlogname . . . . . . . . . . Schedlogretention . . . . . . . . . Schedmode . . . . . . . . . . . Schedrestretrdisabled . . . . . . . . Scrolllines . . . . . . . . . . . Scrollprompt . . . . . . . . . . Sessioninitiation . . . . . . . . . Shmport . . . . . . . . . . . . Showmembers . . . . . . . . . . Skipmissingsyswfiles . . . . . . . . Skipntpermissions . . . . . . . . . Skipntsecuritycrc . . . . . . . . . Snapdiff . . . . . . . . . . . . Snapshotcachelocation . . . . . . . Snapshotcachesize . . . . . . . . . Snapshotfsidleretries . . . . . . . . Snapshotfsidlewait . . . . . . . . Snapshotproviderfs . . . . . . . . Snapshotproviderimage . . . . . . . Snapshotroot . . . . . . . . . . Srvoptsetencryptiondisabled . . . . . Srvprepostscheddisabled . . . . . . Srvprepostsnapdisabled . . . . . . . Ssl . . . . . . . . . . . . . . Stagingdirectory . . . . . . . . . Subdir . . . . . . . . . . . . . Subfilebackup . . . . . . . . . . Subfilecachepath . . . . . . . . . Subfilecachesize . . . . . . . . . Tapeprompt . . . . . . . . . . . Tcpadminport . . . . . . . . . . Tcpbuffsize . . . . . . . . . . . Tcpcadaddress . . . . . . . . . .

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421 423 423 425 426 427 428 429 430 431 432 434 436 438 438 440 441 442 444 445 445 446 446 447 448 449 450 451 452 453 454 455 456 457 458 460 460 461 462 463 464 468 469 470 471 473 474 475 477 478 479 480 481 482 483 484 485 486 487 488 489

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Tcpclientaddress . . Tcpclientport . . . Tcpnodelay . . . . Tcpport . . . . . Tcpserveraddress . . Tcpwindowsize . . . Timeformat . . . . Toc . . . . . . . Todate . . . . . . Totime. . . . . . Txnbytelimit. . . . Type . . . . . . Usedirectory. . . . Useunicodefilenames . V2archive . . . . Verbose . . . . . Verifyimage . . . . Virtualfsname . . . Virtualnodename . . Vmbackdir . . . . Vmbacknodelete . . Vmbackuptype . . . Vmfulltype . . . . VMMC . . . . . Vmbackvcbtransport . Vmchost . . . . . Vmcpw . . . . . Vmcuser . . . . . Vmlist . . . . . . Vssusesystemprovider Webports . . . . .

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489 490 491 492 492 493 494 496 497 498 498 500 500 501 502 503 504 505 505 507 507 508 510 511 511 512 513 514 515 516 517

Chapter 13. Using commands . . . . 519Start and end a client command session . . . Process commands in batch mode . . . . Process commands in interactive mode . . . Enter client command names, options, and parameters . . . . . . . . . . . . . Command name . . . . . . . . . . Options . . . . . . . . . . . . . Parameters . . . . . . . . . . . . File specification syntax . . . . . . . . Wildcard characters . . . . . . . . . . Client commands reference . . . . . . . . Archive . . . . . . . . . . . . . . Open file support . . . . . . . . . . Archive FastBack . . . . . . . . . . . Backup ASR . . . . . . . . . . . . . Backup Certserverdb . . . . . . . . . . Backup Complusdb . . . . . . . . . . Backup Eventlog . . . . . . . . . . . Backup FastBack . . . . . . . . . . . Backup Group . . . . . . . . . . . . Backup Image . . . . . . . . . . . . Offline and online image backup . . . . . Utilizing image backup to perform file system incremental backup . . . . . . . . . Backup NAS . . . . . . . . . . . . Backup Registry . . . . . . . . . . . Backup Sysfiles . . . . . . . . . . . . Backup Systemobject . . . . . . . . . . . 523 . 523 . 524 . . . . . . . . . . . . . . . . . . . . . . . 525 525 525 526 526 527 528 528 530 531 534 535 535 536 536 539 541 544 544 546 548 549 550

Backup Systemstate . . . . . . . . . . Backup VM . . . . . . . . . . . . . Backup WMI . . . . . . . . . . . . Cancel Process . . . . . . . . . . . . Cancel Restore . . . . . . . . . . . . Delete Access . . . . . . . . . . . . Delete Archive . . . . . . . . . . . . Delete Backup . . . . . . . . . . . . Delete Filespace . . . . . . . . . . . Delete Group . . . . . . . . . . . . Expire . . . . . . . . . . . . . . . Help . . . . . . . . . . . . . . . Incremental . . . . . . . . . . . . . Open file support . . . . . . . . . . Journal-based backup. . . . . . . . . Virtual volume and virtual mount point (Windows NTFS) . . . . . . . . . . Back up Microsoft Dfs root . . . . . . . Incremental-by-Date . . . . . . . . . Adaptive subfile backups . . . . . . . Associate a local snapshot with a server file space . . . . . . . . . . . . . . Loop . . . . . . . . . . . . . . . Macro . . . . . . . . . . . . . . . Monitor Process . . . . . . . . . . . Preview Archive . . . . . . . . . . . Preview Backup . . . . . . . . . . . Query Access . . . . . . . . . . . . Query Adobjects . . . . . . . . . . . Query Archive . . . . . . . . . . . . Query ASR . . . . . . . . . . . . . Query Backup . . . . . . . . . . . . Query NAS file system images . . . . . Query Backupset . . . . . . . . . . . Query Backupset without the backupsetname parameter . . . . . . . . . . . . Query Complusdb. . . . . . . . . . . Query Eventlog . . . . . . . . . . . Query Filespace . . . . . . . . . . . Query NAS file spaces . . . . . . . . Query Group . . . . . . . . . . . . Query Image . . . . . . . . . . . . Query Inclexcl . . . . . . . . . . . . Query Mgmtclass . . . . . . . . . . . Query Node . . . . . . . . . . . . . Query Options . . . . . . . . . . . . Query Registry . . . . . . . . . . . . Query Restore . . . . . . . . . . . . Query Schedule . . . . . . . . . . . Query Session . . . . . . . . . . . . Query Sysfiles . . . . . . . . . . . . Query Systeminfo . . . . . . . . . . . Query Systemobject . . . . . . . . . . Query Systemstate. . . . . . . . . . . Query VM . . . . . . . . . . . . . Query WMI . . . . . . . . . . . . . Restart Restore . . . . . . . . . . . . Restore . . . . . . . . . . . . . . Virtual volume and virtual mount point (Windows NTFS) . . . . . . . . . . Restore Microsoft Dfs junctions . . . . .

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550 552 555 556 556 557 558 560 562 563 565 566 568 571 572 573 574 574 575 575 575 576 577 577 578 579 580 582 584 585 588 588 590 591 592 593 595 595 596 598 599 600 601 602 602 603 604 604 605 607 608 610 611 612 613

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Restore active files. . . . . . . . . . . Universal Naming Convention restores . . . . Restore from file spaces that are not Unicode-enabled . . . . . . . . . . . Restore named streams . . . . . . . . . Restore sparse files . . . . . . . . . . Restore Adobjects . . . . . . . . . . . . Restore ASR . . . . . . . . . . . . . . Restore Backupset . . . . . . . . . . . . Restore backup sets: considerations and restrictions . . . . . . . . . . . . . Restore backup sets in a SAN environment . . Restore Backupset without the backupsetname parameter . . . . . . . . . . . . . Restore Complusdb . . . . . . . . . . . Restore Eventlog . . . . . . . . . . . . Restore Group . . . . . . . . . . . . . Restore Image . . . . . . . . . . . . . Restore NAS . . . . . . . . . . . . . Restore Registry . . . . . . . . . . . . Restore Sysfiles . . . . . . . . . . . . . Restore Systemobject . . . . . . . . . . . Restore Systemstate . . . . . . . . . . . Restore VM . . . . . . . . . . . . . . Restore WMI . . . . . . . . . . . . . Retrieve . . . . . . . . . . . . . . .

618 618 619 619 619 620 621 622 626 627 627 630 631 632 634 637 639 640 641 643 644 647 648

Retrieve archives from file spaces that are not Unicode-enabled . . . . . . . . . . Retrieve named streams . . . . . . . . Retrieve sparse files . . . . . . . . . Schedule . . . . . . . . . . . . . . Selective . . . . . . . . . . . . . . Open file support . . . . . . . . . . Adaptive subfile backups . . . . . . . Associate a local snapshot with a server file space . . . . . . . . . . . . . . Set Access . . . . . . . . . . . . . Set Event . . . . . . . . . . . . . . Set Password . . . . . . . . . . . .

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651 652 652 652 654 656 657 657 657 660 662

Appendix. Accessibility features for Tivoli Storage Manager . . . . . . . 667 Notices . . . . . . . . . . . . . . 669Trademarks . . . . . . . . . . . . . . 671

Glossary . . . . . . . . . . . . . 673 Index . . . . . . . . . . . . . . . 695

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Tables1. IBM Tivoli Storage Manager troubleshooting and tuning publications . . . . . . . . xiv 2. Tivoli Storage Manager server publications xiv 3. Tivoli Storage Manager storage agent publications . . . . . . . . . . . . xiv 4. Tivoli Storage Manager client publications xv 5. Tivoli Storage Manager Data Protection publications . . . . . . . . . . . . xv 6. Windows client hardware requirements . . . 6 7. Windows client software requirements . . . . 7 8. Windows client communication methods . . . 7 9. Supported features on Windows platforms 8 10. Data deduplication settings: Client and server 41 11. Options for excluding file spaces and directories . . . . . . . . . . . . . 68 12. Options for controlling processing using include and exclude statements . . . . . . 69 13. Wildcard and other special characters . . . . 73 14. Specifying a drive specification using wildcards . . . . . . . . . . . . . 74 15. Using wildcard characters with include and exclude patterns . . . . . . . . . . . 74 16. Options for controlling compression and encryption processing . . . . . . . . . 75 17. UNC name patterns and DOS patterns 79 18. Required user security rights for Tivoli Storage Manager backup and restore services . . . . 81 19. Working with your files using the Tivoli Storage Manager GUI . . . . . . . . . 92 20. Planning your backups. . . . . . . . . 98 21. Command line backup examples . . . . . 103 22. Maximum file size . . . . . . . . . . 111 23. Comparing incremental image backup methods . . . . . . . . . . . . . 134 24. NAS options and commands . . . . . . 138 25. Client command line informational messages 153 26. UNC examples . . . . . . . . . . . 158 27. Command-line restore examples . . . . . 165 28. Backup set GUI restore restrictions . . . . 185 29. Backup set command-line restore restrictions 185 30. NAS options and commands . . . . . . 206 31. Command-line archive examples . . . . . 211 32. Command line examples of retrieving archives . . . . . . . . . . . . . 215 33. Sample classic query schedule output 224 34. Sample enhanced query schedule output 225 35. Client return codes and their meanings 233 36. Default attribute values in the standard management class . . . . . . . . . . 237 37. TCP/IP options . . . . . . . . . . . 274 38. Named Pipes communication option 275 39. Shared memory communication options 275 40. Server and node options . . . . . . . . 275 41. Node options . . . . . . . . . . . 276 42. Backup and archive processing options 276 43. Restore and retrieve processing options 285 Copyright IBM Corp. 1993, 2010

44. 45. 46. 47. 48. 49. 50. 51. 52. 53. 54. 55. 56. 57. 58. 59. 60. 61. 62. 63. 64. 65. 66. 67. 68. 69. 70. 71. 72. 73. 74. 75. 76. 77. 78. 79. 80. 81. 82. 83. 84. 85. 86. 87. 88. 89. 90. 91. 92.

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Scheduling options. . . . . . . . . . Format and language options . . . . . . Command processing options . . . . . . Authorization options. . . . . . . . . Error processing options . . . . . . . . Transaction processing options . . . . . . Web client options . . . . . . . . . . Diagnostics options . . . . . . . . . Client command options . . . . . . . . Options that are valid on the initial command line only . . . . . . . . . . . . . Options that can be set by the Tivoli Storage Manager server . . . . . . . . . . . Clusternode and clusterdisksonly combinations. . . . . . . . . . . . Interaction of domain definitions from several sources. . . . . . . . . . . . . . Options for controlling compression and encryption processing . . . . . . . . . System services components and corresponding keywords . . . . . . . . Other optional parameters . . . . . . . Incremental command: Related options Commands . . . . . . . . . . . . Wildcard characters . . . . . . . . . Archive command: Related options . . . . Archive FastBack command: Related options Backup FastBack command: Related options Backup Group command: Related options Backup Image command: Related options Backup NAS command: Related options Backup VM command: Related options Delete Archive command: Related options Delete Backup command: Related options Delete Filespace command: Related options Delete Group command: Related options Expire command: Related options. . . . . Incremental command: Related options Query Adobjects command: Related options Query Archive command: Related options Query ASR command: Related options Query Backup command: Related options Query Backupset command: Related options Query Backupset command: Related options Query Complusdb command: Related options Query Eventlog command: Related options Query Filespace command: Related options Query Group command: Related options Query Image command: Related options Query Mgmtclass command: Related options Query Node command: Related options Query Options command: Related options Query Registry command: Related options Query Sysfiles command: Related options Query Systeminfo command: Related options

287 289 289 290 290 291 291 292 293 299 300 320 348 366 369 399 465 519 528 529 532 538 540 542 547 553 559 561 563 564 566 569 581 583 584 586 589 591 592 592 594 596 597 600 601 601 602 605 607

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93. Query Systemobject command: Related options . . . . . . . . . . . . . 94. Query Systemstate command: Related options 95. Query VM command: Related options 96. Query WMI command: Related options 97. Restore command: Related options . . . . 98. Restore Adobjects command: Related options 99. Restore ASR command: Related options 100. Restore Backupset command: Related options 101. Restore Complusdb command: Related options . . . . . . . . . . . . . 102. Restore Eventlog command: Related options 103. Restore Group command: Related options

608 609 610 612 615 621 622 624 630 631 633

104. 105. 106. 107. 108. 109. 110. 111. 112. 113. 114.

Restore Image command: Related options Restore NAS command: Related options Restore Registry command: Related options Restore Sysfiles command: Related options Restore Systemobject command: Related options . . . . . . . . . . . . Restore Systemstate command: Related options . . . . . . . . . . . . Restore VM command: Related options Restore WMI command: Related options Retrieve command: Related options . . . Schedule command: Related options . . . Selective command: Related options . . .

635 638 640 641 . 642 . 643 645 648 . 650 . 653 . 655

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PrefaceIBM Tivoli Storage Manager is a client-server licensed product that provides storage management services in a multiplatform computer environment. The backup-archive client program permits users to back up and archive files from their workstations or file servers to storage, and restore and retrieve backup versions and archived copies of files to their local workstations. In addition to the backup-archive client, Tivoli Storage Manager includes the following components available on a variety of platforms: v A server program that permits systems to perform as a backup and archive server for distributed workstations and file servers. v An administrative client program that you can access from a Web browser or the command line. The program permits a Tivoli Storage Manager administrator to control and monitor server activities, define storage management policies for backup, archive and space management services, and set up schedules to perform those services at regular intervals. v An application program interface (API) that permits you to enhance an existing application with storage management services. When an application is registered with a server as a client node, the application can back up, restore, archive, and retrieve objects from storage. v A Web backup-archive client that permits an authorized administrator, help desk person, or end user to perform backup, restore, archive, and retrieve services using a Web browser on a remote system.

Who should read this publicationThis publication provides instructions for a user to install, configure, and use the Tivoli Storage Manager client. Unless otherwise specified, references to Windows refer to all supported Microsoft Windows operating systems. Related information Chapter 1, Installing the Tivoli Storage Manager clients, on page 1 Chapter 2, Configure the Tivoli Storage Manager client, on page 17

PublicationsIBM Tivoli Storage Manager publications and other related publications are available online. You can search all publications in the Tivoli Storage Manager Information Center: http://publib.boulder.ibm.com/infocenter/tsminfo/v6r2. You can download PDF versions of publications from the Tivoli Storage Manager Information Center or from the IBM Publications Center at http://www.ibm.com/ shop/publications/order/.

Copyright IBM Corp. 1993, 2010

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Go to Tivoli Documentation Central to find information centers that contain official product documentation for current and previous versions of Tivoli products, including Tivoli Storage Manager products at http://www.ibm.com/ developerworks/wikis/display/tivolidoccentral/Tivoli+Storage+Manager. You can also order some related publications from the IBM Publications Center Web site. The Web site provides information about ordering publications from countries other than the United States. In the United States, you can order publications by calling 1-800-879-2755.

Tivoli Storage Manager publicationsPublications are available for the server, storage agent, client, and Data Protection.Table 1. IBM Tivoli Storage Manager troubleshooting and tuning publications Publication title IBM Tivoli Storage Manager Client Messages and Application Programming Interface Return Codes IBM Tivoli Storage Manager Server Messages and Error Codes IBM Tivoli Storage Manager Performance Tuning Guide IBM Tivoli Storage Manager Problem Determination Guide Table 2. Tivoli Storage Manager server publications Publication title IBM Tivoli Storage Manager for AIX Installation Guide IBM Tivoli Storage Manager for AIX Administrator's Guide IBM Tivoli Storage Manager for AIX Administrator's Reference IBM Tivoli Storage Manager for HP-UX Installation Guide IBM Tivoli Storage Manager for HP-UX Administrator's Guide IBM Tivoli Storage Manager for HP-UX Administrator's Reference IBM Tivoli Storage Manager for Linux Installation Guide IBM Tivoli Storage Manager for Linux Administrator's Guide IBM Tivoli Storage Manager for Linux Administrator's Reference IBM Tivoli Storage Manager for Sun Solaris Installation Guide IBM Tivoli Storage Manager for Sun Solaris Administrator's Guide IBM Tivoli Storage Manager for Sun Solaris Administrator's Reference IBM Tivoli Storage Manager for Windows Installation Guide IBM Tivoli Storage Manager for Windows Administrator's Guide IBM Tivoli Storage Manager for Windows Administrator's Reference IBM Tivoli Storage Manager Server Upgrade Guide IBM Tivoli Storage Manager Integration Guide for Tivoli Storage Manager FastBack Table 3. Tivoli Storage Manager storage agent publications Publication title IBM Tivoli Storage Manager for SAN for AIX Storage Agent User's Guide Order number SC23-9797 Order number GC23-9781 SC23-9769 SC23-9775 GC23-9782 SC23-9770 SC23-9776 GC23-9783 SC23-9771 SC23-9777 GC23-9784 SC23-9772 SC23-9778 GC23-9785 SC23-9773 SC23-9779 SC23-9554 SC27-2828 Order number SC27-2877 SC27-2878 GC23-9788 GC23-9789

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Table 3. Tivoli Storage Manager storage agent publications (continued) Publication title IBM Tivoli Storage Manager for SAN for HP-UX Storage Agent User's Guide IBM Tivoli Storage Manager for SAN for Linux Storage Agent User's Guide IBM Tivoli Storage Manager for SAN for Sun Solaris Storage Agent User's Guide IBM Tivoli Storage Manager for SAN for Windows Storage Agent User's Guide Table 4. Tivoli Storage Manager client publications Publication title IBM Tivoli Storage Manager for UNIX and Linux: Backup-Archive Clients Installation and User's Guide IBM Tivoli Storage Manager for Windows: Backup-Archive Clients Installation and User's Guide Order number SC23-9791 SC23-9792 Order number SC23-9798 SC23-9799 SC23-9800 SC23-9553

IBM Tivoli Storage Manager for Space Management for UNIX and Linux: SC23-9794 User's Guide IBM Tivoli Storage Manager Using the Application Programming Interface Table 5. Tivoli Storage Manager Data Protection publications Publication title IBM Tivoli Storage Manager for Enterprise Resource Planning: Data Protection for SAP Installation and User's Guide for DB2 IBM Tivoli Storage Manager for Enterprise Resource Planning: Data Protection for SAP Installation and User's Guide for Oracle Order number SC33-6341 SC33-6340 SC23-9793

Support informationYou can find support information for IBM products from various sources. Start at the IBM Support Portal: http://www.ibm.com/support/entry/portal/. You can select the products that you are interested in and search for a wide variety of relevant information.

Getting technical trainingInformation about Tivoli technical training courses is available online. Visit the following Web sites for training information: Tivoli software training and certification Choose from instructor led, online classroom training, self-paced Web classes, Tivoli certification preparation, and other training options at this site: http://www.ibm.com/software/tivoli/education/ Tivoli Support Technical Exchange Technical experts share their knowledge and answer your questions in these webcasts: http://www.ibm.com/software/sysmgmt/products/ support/supp_tech_exch.htmlPreface

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Searching knowledge basesIf you have a problem with IBM Tivoli Storage Manager, there are several knowledge bases that you can search. Begin by searching the Tivoli Storage Manager Information Center at http://publib.boulder.ibm.com/infocenter/tsminfo/v6r2. From this Web site, you can search the current Tivoli Storage Manager documentation.

Searching the InternetIf you cannot find an answer to your question in the IBM Tivoli Storage Manager Information Center, search the Internet for the information that might help you resolve your problem. To search multiple Internet resources, go to the support Web site for Tivoli Storage Manager at http://www.ibm.com/support/entry/portal/Overview/Software/ Tivoli/Tivoli_Storage_Manager. You can search for information without signing in. Sign in using your IBM ID and password if you want to customize the site based on your product usage and information needs. If you do not already have an IBM ID and password, click Sign in at the top of the page and follow the instructions to register. From the Support Web site, you can search various resources including: v IBM technotes v IBM downloads v IBM Redbooks publications v IBM Authorized Program Analysis Reports (APARs) Select the product and click Downloads to search the APAR list. If you still cannot find a solution to the problem, you can search forums and newsgroups on the Internet for the latest information that might help you find problem resolution. An independent user discussion list, ADSM-L, is hosted by Marist College. You can subscribe by sending an e-mail to [email protected]. The body of the message must contain the following text: SUBSCRIBE ADSM-L your_first_name your_family_name. To share your experiences and learn from others in the Tivoli Storage Manager user community, go to the Tivoli Storage Manager wiki at http://www.ibm.com/ developerworks/wikis/display/tivolistoragemanager.

Using IBM Support AssistantIBM Support Assistant is a complimentary software product that helps you with problem determination. You can install the stand-alone IBM Support Assistant application on any workstation. You can then enhance the application by installing product-specific plug-in modules for the IBM products that you use. IBM Support Assistant helps you gather support information when you need to open a problem management record (PMR), which you can then use to track the problem. For more information, see the IBM Support Assistant Web site at http://www.ibm.com/software/support/isa/. The product-specific plug-in modules provide you with the following resources:

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v Support links v Education links v Ability to submit problem management reports Find add-ons for specific products here: http://www.ibm.com/support/ docview.wss?&uid=swg27012689.

Finding product fixesA product fix to resolve your problem might be available from the IBM Software Support Web site. You can determine what fixes are available by checking the IBM Software Support Web site at http://www.ibm.com/support/entry/portal/. v If you previously customized the site based on your product usage: 1. Click the link for your IBM Tivoli Storage Manager product, or one of the other Tivoli Storage Manager components for which you want to find a fix. 2. Click Downloads, and then click Fixes by version. v If you have not customized the site based on your product usage, click Downloads and search for your product.

Receiving notification of product fixesYou can receive notifications about fixes, flashes, upgrades, and other news about IBM products. To sign up to receive notifications about IBM products, follow these steps: 1. From the support page at http://www.ibm.com/support/entry/portal/, click My notifications in the notifications module. 2. Sign in using your IBM ID and password. If you do not have an ID and password, click register now above the IBM ID and password. 3. Click the Subscribe tab to select your product family and click Continue. 4. Select the type of information that you want to receive, and add your personal preferences. You can specify how you want to be notified, how often, and you can also optionally select a folder for the notifications. 5. Click Submit. 6. For notifications for other products, repeat steps 4 and 5. Tip: You can also pick a product first, from the main support portal site, and then click in the Notifications section to create or update your subscription for that product.

Contacting IBM Software SupportYou can contact IBM Software Support if you have an active IBM subscription and support contract and if you are authorized to submit problems to IBM. Before you contact IBM Software Support, follow these steps: 1. Set up a subscription and support contract. 2. Determine the business impact of your problem. 3. Describe your problem and gather background information. Then see Submitting the problem to IBM Software Support on page xviii for information on contacting IBM Software Support.

Preface

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Setting up a subscription and support contractSet up a subscription and support contract. The type of contract that you need depends on the type of product you have. For IBM distributed software products (including, but not limited to, IBM Tivoli, Lotus, and Rational products, as well as IBM DB2 and IBM WebSphere products that run on Microsoft Windows or UNIX operating systems), enroll in IBM Passport Advantage in one of the following ways: v Online: Go to the Passport Advantage Web page at http://www.ibm.com/ software/lotus/passportadvantage/, click How to enroll, and follow the instructions. v By Phone: You can call 1-800-IBMSERV (1-800-426-7378) in the United States, or for the phone number to call in your country, go to the IBM Software Support Handbook Web page at http://www14.software.ibm.com/webapp/set2/sas/f/ handbook/home.html and click Contacts.

Determining the business impactWhen you report a problem to IBM, you are asked to supply a severity level. Therefore, you must understand and assess the business impact of the problem you are reporting.Severity 1 Critical business impact: You are unable to use the program, resulting in a critical impact on operations. This condition requires an immediate solution. Significant business impact: The program is usable but is severely limited. Some business impact: The program is usable with less significant features (not critical to operations) unavailable. Minimal business impact: The problem causes little impact on operations, or a reasonable circumvention to the problem has been implemented.

Severity 2 Severity 3 Severity 4

Describing the problem and gather background informationWhen explaining a problem to IBM, it is helpful to be as specific as possible. Include all relevant background information so that IBM Software Support specialists can help you solve the problem efficiently. To save time, know the answers to these questions: v What software versions were you running when the problem occurred? v Do you have logs, traces, and messages that are related to the problem symptoms? IBM Software Support is likely to ask for this information. v Can the problem be recreated? If so, what steps led to the failure? v Have any changes been made to the system? For example, hardware, operating system, networking software, and so on. v Are you using a workaround for this problem? If so, be prepared to explain it when you report the problem.

Submitting the problem to IBM Software SupportYou can submit the problem to IBM Software Support online or by phone. Online Go to the IBM Software Support Web site at http://www.ibm.com/ support/entry/portal/Open_service_request/Software/

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Software_support_(general). Sign in to access IBM Service Requests and enter your information into the problem submission tool. By phone For the phone number to call in your country, go to the contacts page of the IBM Software Support Handbook at http://www14.software.ibm.com/ webapp/set2/sas/f/handbook/home.html.

Conventions used in this publicationThis publication uses the following typographical conventions:Example autoexec.ncf hsmgui.exe DSMI_DIR Description A series of lowercase letters with an extension indicates program file names. A series of uppercase letters indicates return codes and other values.

dsmQuerySessInfo Boldface type indicates a command that you type on a command line, the name of a function call, the name of a structure, a field within a structure, or a parameter. timeformat dateformat Boldface italic type indicates a Tivoli Storage Manager option. The bold type is used to introduce the option, or used in an example. Italic type indicates an option, the value of an option, a new term, a placeholder for information you provide, or for special emphasis in the text. Monospace type indicates fragments of a program or information as it might appear on a display screen, such a command example. A plus sign between two keys indicates that you press both keys at the same time.

maxcmdretries plus sign (+)

Reading syntax diagramsTo read a syntax diagram for entering a command, follow the path of the line. Read from left to right and from top to bottom. v The symbol indicates the beginning of a syntax diagram. v The symbol at the end of a line indicates that the syntax diagram continues on the next line. v The symbol at the beginning of a line indicates that a syntax diagram continues from the previous line. v The symbol indicates the end of a syntax diagram. Syntax items, such as a keyword or a variable, can be: v On the line (required element) v Above the line (default element) v Below the line (optional element)

SymbolsEnter these symbols exactly as they appear in the syntax diagram. v * Asterisk v { } Braces v : ColonPreface

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v v v v v

, Comma = Equal Sign - Hyphen () Parentheses . Period

v Space v " quotation mark v 'single quotation mark

VariablesItalicized lowercase items such as indicate variables. In this example, you can specify a when you enter the cmd_name command.cmd_name

RepetitionAn arrow returning to the left means that the item can be repeated. A character within the arrow means that you must separate repeated items with that character., repeat

A footnote (1) by the arrow refers to a limit that tells how many times the item can be repeated., (1) repeat

Notes: 1 Specify repeat up to 5 times.

Required choicesWhen two or more items are in a stack and one of them is on the line, you must specify one item. In this example, you must choose A, B, or C.cmd_name A B C

Optional choicesWhen an item is below the line, that item is optional. In the first example, you can select A or nothing at all.

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cmd_name A

When two or more items are in a stack below the line, all of them are optional. In the second example, you can choose A, B, C, or nothing at all.cmd_name A B C

Repeatable choicesA stack of items followed by an arrow returning to the left indicates that you can select more than one item, or in some cases, repeat a single item. In this example, you can select any combination of A, B, or C., cmd_name A B C

DefaultsDefaults are above the line. The default is selected unless you override it, or you can select the default explicitly. To override the default, include an option from the stack below the line. In this example, A is the default. Select either B or C to override A.A cmd_name B C

Preface

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New for Version 6.2Tivoli Storage Manager backup-archive client version 6.2 contains many new features and changes. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |

New for Version 6.2.2This section summarizes changes that were made to Tivoli Storage Manager Version 6.2.2. The following features are new for IBM Tivoli Storage Manager in Version 6.2.2: Automated System Recovery (ASR) support for Windows Vista, Windows 7, and Windows Server 2008 The backup-archive client can now back up and restore ASR data for Windows Vista, Windows 7, and Windows Server 2008. ASR data, combined with system state and system volume backups, can restore a computer that has experienced a catastrophic system or hardware failure. See Backing up in preparation for Automated System Recovery (Windows Vista, Windows 7, and Windows Server 2008 on page 125 and Recovering a computer when the operating system is not working (Windows Vista, Windows 7, and Windows Server 2008) on page 173 for more information. Unicode support for NetApp snapshot-assisted progressive incremental backup If you run snapshot difference incremental backups, some files might not be backed up because their names contain non 7 bit ASCII characters. Support for non 7 bit ASCII file names has been added to NetApp Data ONTAP version 7.3.3 (or later) or 8.1 (or later). If you migrated to a file server version that supports non 7 bit ASCII file names, use the option createnewbase to create a new base snapshot and use it as a source to run a full incremental to ensure that the backup of any files that might have been skipped previously. See Createnewbase on page 330 for more information. VMware full backup You can use VCB and VMware vStorage APIs for Data Protection to run Full VM backups of VMware virtual machines. See Backing up VMware virtual machine data on page 142 for more information. Related concepts Backing up VMware virtual machine data on page 142 Related reference Createnewbase on page 330

New for IBM Tivoli Storage Manager Version 6.2This section summarizes changes that were made to Tivoli Storage Manager Version 6.2.


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Several features in IBM Tivoli Storage Manager Version 6.2 are new for previous Tivoli Storage Manager users. The following features are new for IBM Tivoli Storage Manager in Version 6.2: Extended Secure Sockets Layer (SSL) support You can now use SSL with HP-UX, Linux, and Solaris operating systems. You can also use certificates that are signed by an independent software vendor. In addition to self-signed IBM Tivoli Storage Manager certificates, certificates signed by a Certificate Authority can also be used. See Configuring Tivoli Storage Manager client/server communication with Secure Sockets Layer on page 27 for more information. Client-side data deduplication support Data deduplication reduces storage needs by eliminating redundant data. Client-side data deduplication reduces the amount of data sent over the network. The processing that is required to remove duplicate data on the server is eliminated. See these options for more information: v Deduplication on page 336 v Dedupcachepath on page 334 v Dedupcachesize on page 335 v Enablededupcache on page 358 v Exclude options on page 366 v Ieobjtype on page 390 v Include options on page 395 Automatic client deployment support The Tivoli Storage Manager server administrator can automatically deploy a client to your client workstation. You can use the autodeploy option to conditionally enable automatic client deployment, if the deployment does not require a restart of the client workstation. See the Autodeploy on page 309 option for more information. GPFS 3.3 support You can back up and restore GPFS 3.3 file systems on Windows Server 2008 x86_64. Hyper-V disaster recovery support Microsoft Hyper-V guest backup and restore using Volume Shadowcopy Service (VSS) provides disaster recovery support for individual virtual machines, or for a group of virtual machines running on a Hyper-V server. See these options and commands for more information: v Vmbackuptype on page 508 v Backup VM on page 552 v Query VM on page 610 v Restore VM on page 644 VMware auto discovery Use the Domain.vmfile on page 351 and Domain.vmfull on page 353 options to add virtual machines. Tivoli Storage Manager can also detect new virtual machines that have been added to the VMware environment after Tivoli Storage Manager is set up. Use the Vmbackvcbtransport on page 511 option with the backup VM command to specify the transport mode to be used with VMware Consolidated Backup (VCB).

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VMware off-host backup Off-host support of VMware virtual machine file level data provides simpler installation and configuration, and eliminates the need to install and configure the VMware Consolidated Backup framework. Windows IA64 client support The Tivoli Storage Manager Windows IA64 client in Version 6.2 is at the Version 6.1 functional level. For information about the Windows IA64 client, see http:// publib.boulder.ibm.com/infocenter/tsminfo/v6. Progressive incremental backup of system state data A progressive incremental backup of the System Writer component of the system state data is run during a system state backup. The progressive incremental backup reduces the amount of time it takes to back up the system state and the number of files that are backed up. See the Skipmissingsyswfiles on page 461 option and the Backup Systemstate on page 550 command for more information. Txnbytelimit option limit is increased The limit on the txnbytelimit option has been increased to 32 GB to improve tape drive performance. See the Txnbytelimit on page 498 option for more information. Related concepts Automatic client deployment (Windows) on page 4 Windows supported file systems on page 8 Client-side data deduplication on page 38 Deduplicate data attribute on page 241 Backing up virtual machines on a Windows Hyper-V system on page 149 System requirements for Windows clients on page 6 Related tasks Configuring the client for data deduplication on page 42 Configuring Tivoli Storage Manager client/server communication with Secure Sockets Layer on page 27 Excluding files from data deduplication on page 44

Backup-archive client updates

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Chapter 1. Installing the Tivoli Storage Manager clientsThe Tivoli Storage Manager backup-archive client helps you protect information on your workstations. You can maintain backup versions of your files that you can restore if the original files are damaged or lost. You can also archive files that you do not currently need, preserve them in their current state, and retrieve them when necessary. The Tivoli Storage Manager clients work in conjunction with the Tivoli Storage Manager server. Contact your Tivoli Storage Manager server administrator to obtain backup or archive access to the server, or refer to the server publications to install and configure a Tivoli Storage Manager server.

Upgrading from earlier versionsThe following sections explain what you need to do if you are upgrading to Tivoli Storage Manager Version 6.2.2 from a previous version.

Upgrade path for clients and servers| | | | As part of a migration plan from Tivoli Storage Manager Version 5.5 or 6.1 to Tivoli Storage Manager Version 6.2, Tivoli Storage Manager clients and servers can be upgraded at different times. This configuration is supported as long as the older version is supported. To help prevent disruption to your backup and archive activities during the migration, follow these guidelines: v A Tivoli Storage Manager Version 5.5 or 6.1 client can perform backup, restore, archive, retrieve, and query functions to a Tivoli Storage Manager Version 6.2 server. v A Tivoli Storage Manager Version 6.2.2 client can perform backup, restore, archive, retrieve, and query functions to a Tivoli Storage Manager Version 5.5 or 6.1 server. v If you back up or archive data from a Tivoli Storage Manager Version 5.5 or 6.1 client to any Tivoli Storage Manager server, you can restore or retrieve that data using a Tivoli Storage Manager Version 6.2.2 client. v If you back up or archive data from a Tivoli Storage Manager Version 6.2.2 client, you cannot restore or retrieve that data using a Tivoli Storage Manager Version 6.1 or earlier client. v All administrative clients can administer Tivoli Storage Manager Version 5.5, 6.1, and 6.2 servers. v NAS backups performed on a Tivoli Storage Manager Version 6.2 server using the BACKUP NODE server command can only be restored using the RESTORE NODE server command or a Tivoli Storage Manager Version 6.2.2 client.

| | | | | | | | | | | | | | | | |


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Considerations for migrating between processor architectures x32 and x64When migrating between the Tivoli Storage Manager processor architectures (x32 and x64), there are some items that you need to consider for a successful migration from one architecture to another. Consider the following items when migrating from one processor architecture to another: v The restore of DFS links backed up from 32-bit Windows environments to 64-bit Windows environments, is not supported. v The restore of DFS links backed up from 64-bit Windows environments to 32-bit Windows environments, is not supported. v System state or system object data is incompatible between different processor architectures. Therefore, when migrating client data between different processor architectures, avoid backing up the system object or system state data from one architecture into the same file spaces containing the system object or system state data from another architecture. To avoid commingling the data, you can do either of the following before the migration: Ask your Tivoli Storage Manager administrator to rename the existing system object or system state file spaces. Once the migration is complete and you have new backups of the system object or system state data, your Tivoli Storage Manager administrator can delete the renamed file spaces. The file spaces to rename include one or more of the following: - SYSTEM OBJECT - SYSTEM STATE - SYSTEM SERVICES - ASR Ask your Tivoli Storage Manager administrator to delete the existing file spaces (listed above) for your node. v Renamed file spaces remain on the server and managed as stabilized file spaces. These file spaces contain all the original data, which can still be restored until the file spaces are deleted. You can find additional information in the IBM Tivoli Storage Manager for Windows Administrator's Guide. v When an existing file space is renamed during Unicode conversion, any access rules defined for the file space remain applicable to the original file space. New access rules must be defined to apply to the new Unicode file space, if necessary. v When backing up files to a file space that is not Unicode-enabled, the Unicode-enabled client skips the files and directories with names containing characters from a code page other than the current locale. v If files and directories with names containing characters from a code page other than the current locale were previously backed up with a client that was not Unicode-enabled, Tivoli Storage Manager expires them in the file space that is not Unicode-enabled. However, the Unicode-enabled client can back up or archive these files to a Unicode-enabled file space. v When migrating from a client that is not Unicode-enabled to a Unicode client, file names with double-byte characters mixed with single-byte characters might be restored in mixed single-byte character set (SBCS) format. This is only a display issue.

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v When a client performs a selective backup of an object and the original file space is renamed, the new Unicode-enabled file space contains only that object. Tivoli Storage Manager backs up all other directories and file spaces during the next full incremental backup. v The Unicode-enabled client has a file and directory name size limitation of 504 bytes. Depending on the Unicode characters (2-byte, 3-byte, or 4-byte) used, this translates to a maximum of 126 to 252 characters. Important: If you do not follow the migration instructions properly, you might have two file spaces, one Unicode and one non-Unicode, with different file space identifiers (fsID) for the same client volume. In this case, the Tivoli Storage Manager client uses the non-Unicode file space as the default file space for backup and restore operations.

Additional upgrade informationThis section explains some additional information that you need to know when upgrading your Tivoli Storage Manager client. The Version 6.2 HP Itanium and Solaris SPARC backup-archive client packages do not contain HSM clients. The HSM clients are in a separate package at the Version 6.1 functional level for HP and Solaris. The size of the buffer to record change notifications for a particular journal file system (DirNotifyBufferSize) has changed. The default value is 16 KB. When you install the Web client, you must install the Web-client language files that correspond to those languages you want to use. | | | | The Windows GUI has been upgraded to a Java application, and it is the default application. The non-Java Windows native GUI is installed as the dsmmfc.exe file in the installation directory, but it has not been updated with the Tivoli Storage Manager Version 6.2.2 features. To view the non-English online help from the Web Client applet, you must install the language versions of the help files on the agent, the system where the Tivoli Storage Manager backup-archive client was installed. If the language versions are not installed or are not available, the online help is displayed in English. See the client_message.chg file in the client package for a list of new and changed messages since the previous Tivoli Storage Manager release.

Upgrading Open File Support or online imageThe Open File Support (OFS) and online image installation features have been replaced with a single Logical Volume Snapshot Agent (LVSA) feature. This feature is selected by default unless you are upgrading from an installation where OFS or online image was being used. You can install LVSA for use during both online image and OFS operations, but those features are not automatically enabled. To enable OFS, the snapshotproviderfs option must be set in the dsm.opt file, and to enable online image, the snapshotproviderimage option must be set in the dsm.opt file.

Chapter 1. Installing the Tivoli Storage Manager clients

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Volume Shadowcopy Service (VSS) is also supported for OFS and online image operations. You can enable VSS by setting the snapshotproviderfs and snapshotproviderimage options in the dsm.opt file. If you use VSS, you do not need to install LVSA. Use the Setup wizard to select NONE, VSS, or LVSA for each of the OFS and online image functions. If LVSA is selected and it is not already installed on your system, it is installed at this time. If you are migrating from a previous version of the Tivoli Storage Manager client where you were using the LVSA for OFS or online image, and you decide during the installation to continue to use the LVSA, then you do not need to explicitly set the snapshotproviderfs or snapshotproviderimage options. Since you do not need to set these options, it is easier to install the new client on a large number of systems, because the dsm.opt file will not need to be updated to continue to use the OFS or online image functions.

Automatic client deployment (Windows)The Tivoli Storage Manager server administrator can automatically deploy a client to client workstations that already have the backup-archive installed. You can use the autodeploy option to conditionally enable automatic client deployment, if the deployment does not require a restart of the client workstation. Start the client deployment process as a post-schedule command of the scheduler. By default, the autodeploy option is enabled, and the client workstation is restarted if required. To use automatic deployment when you do not need to restart the system, add the autodeploy noreboot option. Important: For automatic client deployment to be operational, the following conditions apply: v The client computer must have a minimum of 2 GB free disk space. v The Windows task scheduler service must be running. v The passwordaccess option must be set to generate. To store the password in the local Windows registry, the node must log on from the local workstation at least once, to provide the password. If the client automatic deployment process cannot find the node password in the registry, these things occur: The deployment process does not start. A warning message is logged in the setup.log file. Here are some examples of the warning messages that are logged:Sun 10/11/2009 10:16:04.35 The deployclient.bat script is started. Sun 10/11/2009 10:16:04.37 deployclient.bat is removing the deployment manager and temporary files possibly left from the previous installation. Sun 10/11/2009 10:17:10.53 WARNING: Still waiting for the result of query system information. Ensure that "PASSWORDACCESS GENERATE" is set in the client options file and that a connection to the server can be made without being prompted for a password.

The dsmc query systeminfo command is left running. The deployment process cannot start, so no messages are sent to the server. v The client is deployed from the server as a scheduled task. Therefore, the client scheduler must be running.

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The scheduler must be started from a Windows service and not from the command line. To minimize the chance of a restart, the deployment manager shuts down the scheduler service before the new client is installed, and restarts the service after the installation. If the scheduler is not run from a Windows service, the client deployment will always require a restart. v The client is deployed as a postschedule operating system command. Therefore, scheduled operating system commands must be enabled on the client. You must also configure your server to perform backup-archive client automatic deployments. See the Tivoli Storage Manager for Windows Administrator's Guide for instructions. v The command-line Windows registry utility, reg.exe, is required. This tool should be installed as part of the operating system installation on supported Windows platforms. v The Windows cluster services environment is not supported. To disable the autodeploy option, add "autodeploy no" in the client options file. The autodeploy option is only available for Tivoli Storage Manager clients version 6.2 and later. Related reference Autodeploy on page 309

Client environment requirementsThis section contains Tivoli Storage Manager client environment information, components, and hardware and software requirements. The following list shows the location of the environment prerequisites for each supported platform. v NDMP support requirements (Extended Edition only) on page 8 For current information concerning the client environment prerequisites for all Tivoli Storage Manager supported client platforms, go to the Web site at: http://www.ibm.com/software/tivoli/products/storage-mgr/product-links.html

Windows client environment requirementsThis section contains client environment information, Tivoli Storage Manager client components, and hardware and software requirements for the Windows XP, Windows Vista, Windows Server 2003, and Windows Server 2008 platforms. For current information concerning the client environment prerequisites for all Tivoli Storage Manager supported client platforms, go to the Web site at: http://www.ibm.com/software/tivoli/products/storage-mgr/product-links.html

Windows client installable componentsThe Tivoli Storage Manager command-line, Java GUI, Web backup-archive, and API comprise the Windows backup-archive client installable components. | | | | | You can install the following components with Tivoli Storage Manager Version 6.2 or later: v Tivoli Storage Manager backup-archive client v Tivoli Storage Manager administrative client v Tivoli Storage Manager backup-archive Java Graphical User Interface (Java GUI)Chapter 1. Installing the Tivoli Storage Manager clients

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| |

v Tivoli Storage Manager Web backup-archive client v Tivoli Storage Manager API (32-bit and 64-bit)

System requirements for Windows clientsThe Tivoli Storage Manager Windows client requires a minimum amount of hardware, disk space, memory, and software.

Hardware requirementsTable 6 describes the minimum hardware requirements that are needed for your Windows client.Table 6. Windows client hardware requirements Type of hardware Hardware Hardware requirements One of the following: v An Intel Pentium or compatible processor, or multiprocessor-based computer v An AMD64/EM64T (x64) processor or multiprocessor-based computer Hardware For Windows Vista: v A computer with 1 gigahertz or higher processor clock speed is recommended; 800 megahertz minimum required (single or dual processor system) v Intel, AMD, or VIA processors v DirectX 9 capable graphics card v Windows Display Driver Model (WDDM) driver-capable graphics card v A video adapter capable of supporting the Longhorn Display Driver Model (LDDM) drivers used in Windows Vista v A DVD drive.

The client requires 1.5 GB of free disk space and 128 MB of memory. The client GUI (graphical user interface) and client web GUI require a minimum screen resolution of 600 by 800 pixels. See the following technote for a listing of the latest Tivoli Storage Manager requirements: Overview - Tivoli Storage Manager Supported Operating Systems When selecting a "Custom" installation, the online installation instructions display how much space is required for the selected installation options, however, this number might not be accurate. Refer to the above chart for necessary disk space needed for installation. The online installation instructions also display (correctly) how much space is available on the hard disk.

Software requirementsTable 7 on page 7 describes the minimum software requirements that are needed for your Windows client.

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Table 7. Windows client software requirements Type of software The following: Minimum software requirements v Windows XP Professional SP2 or later v Windows Server 2003 (all 32 bit and 64 bit editions) v Windows Server 2003 R2 (all 32-bit and 64-bit editions) v Windows Vista (all 32-bit and 64-bit editions) v Windows 7 (all 32-bit and 64-bit editions) v Windows Server 2008 (all 32-bit and 64-bit editions) v Windows Server 2008 R2 (all 64-bit editions)

Restriction: Support for Windows Server 2003 R2 is the same as for Windows Server 2003. Thus the client does not provide support for the new features of Windows Server 2003 R2. For GPFS support (Windows Server 2008 64-bit only), you must also install GPFS version 3.

Windows client communication methodsThe TCP/IP and shared memory communication methods are available for the Windows backup-archive client. | | | | | | | | | | | | | | | You can use the following communication methods with the Tivoli Storage Manager Version 6.2, or later, Windows client:Table 8. Windows client communication methods To use this communication method: TCP/IP Named Pipes Install this software: TCP/IP (Standard with all supported Windows To connect to these Tivoli Storage Manager servers: AIX, HP-UX, Linux, Solaris, Windows, z/OS

Named Pipes (Standard with Windows all supported Windows platforms) TCP/IP (Standard with all supported Windows platforms) Windows

Shared Memory

Backup-archive client features that are available on Windows platformsThis topic lists which features are supported or not supported on the various Windows platforms. The following table shows the supported and unsupported features on the various Windows platforms. Note: 1. Only LVSA is available for 64-bit x64 Windows XP platforms. 2. LVSA is not signed, therefore the LVSA driver is included with the Tivoli Storage Manager Client package, but it is not installed by default. If your organization does not permit using unsigned drivers, you can use VSS.

Chapter 1. Installing the Tivoli Storage Manager clients

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Table 9. Supported features on Windows platforms XP 32-bit yes yes yes yes XP 64-bit x64 yes yes yes yes 2003 32-bit yes yes yes n/a 2003 64-bit x64 yes yes yes n/a Vista 32-bit yes yes yes n/a Vista 64-bit x64 yes yes yes n/a 2008 32-bit yes yes yes n/a 2008 64-bit x64 yes yes yes n/a

Features Journal-based backup Online image backup Offline image backup System object support with APIs from previous versions System state support with Volume Shadowcopy Services (VSS) LAN-free operations

no

no

yes

yes

yes

yes

yes

yes

yes

yes yes

yes yes

yes yes

no yes

no yes

yes yes

yes yes

|

Automated yes System Recovery (ASR) Open File Support (OFS) yes

yes

yes

yes

yes

yes

yes

yes

Windows supported file systemsThis topic lists the types of file systems that are supported on the Tivoli Storage Manager Windows Backup-Archive Client. The Tivoli Storage Manager Windows Backup-Archive Client supports the following types of file systems: v GPFS v File Allocation Table (FAT) v NT File System (NTFS)

NDMP support requirements (Extended Edition only)You can use the Network Data Management Protocol (NDMP) to back up and restore network attached storage (NAS) file systems to tape drives or libraries that are locally attached to Network Appliance and EMC Celerra NAS file servers. NDMP support is available only on IBM Tivoli Storage Manager Extended Edition. NDMP support requires the following hardware and software: v Tivoli Storage Manager Extended Edition v Tape drive and tape library. For supported combinations, go to: http://www.ibm.com/software/tivoli/products/storage-mgr/product-links.html

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Installation requirements for backing up and archiving Tivoli Storage Manager FastBack client dataBefore you can back up or archive your FastBack client data, you must install the required software. You must install the following software: v Tivoli Storage Manager FastBack Version 6.1 v Tivoli Storage Manager client Version 6.1.3.x (where x is 1 or higher) or Version 6.2 or later v Tivoli Storage Manager server Version 6.1.3 or higher v Tivoli Storage Manager Administration Center Version 6.1.3 Required only if you want to use integrated Tivoli Storage Manager FastBack - administration. The Tivoli Storage Manager FastBack environment must be running. For information about installing and setting up Tivoli Storage Manager FastBack, see Tivoli Storage Manager FastBack Installation and User's Guide, at: http://publib.boulder.ibm.com/infocenter/tsmfbinf/v6 For information about integrating Tivoli Storage Manager and Tivoli Storage Manager FastBack, see IBM Tivoli Storage Manager Integration Guide for Tivoli Storage Manager FastBack. You can install Tivoli Storage Manager client in one of the following ways: v Install Tivoli Storage Manager client on a workstation where the FastBack server is installed. In this case, the prerequisites are: the FastBack server, the FastBack shell, and the FastBack mount. v Install Tivoli Storage Manager client on a workstation where the FastBack DR Hub is installed. In this case, the prerequisites are: the FastBack Disaster Recovery Hub setup, the FastBack shell, and the FastBack mount. v Install Tivoli Storage Manager client on a workstation where neither the FastBack server or the FastBack Disaster Recovery Hub is installed. In this case, ensure that the FastBack shell and the FastBack mount are installed. Related concepts Configuring the client to back up and archive Tivoli Storage Manager FastBack data on page 45

Client configuration wizard for Tivoli Storage Manager FastBackThe IBM Tivoli Storage Manager Backup-Archive client provides a wizard to configure the backup-archive client for Tivoli Storage Manager FastB

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