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TCS Six Sigma Black Belt Examination

TCS Internal

Version 1.0

1 September 2009

INTERNAL




Statement of Confidentiality

This document contains information that is proprietary and confidential to Tata ConsultancyServices Limited, which shall not be disclosed outside TCS, transmitted, or duplicated, used inwhole or in part for any purpose other than its intended purpose. Any use or disclosure in whole or in part of this information without explicit written permission of Tata Consultancy Services Limited is

prohibited.

© Copyright, Tata Consultancy Services Limited (TCS).

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Table of Contents

1Introduction ....................................................................................................................................5Background ....................................................................................................................................5Need ...............................................................................................................................................5Examining Body ..............................................................................................................................5Grading Process .............................................................................................................................5

Examination ......................................................................................................................................6Application ......................................................................................................................................6

Pre-requisites ..............................................................................................................................6Submitting an Application ............................................................................................................6Examination Schedule ................................................................................................................6

Study Guide ....................................................................................................................................6Knowmax ....................................................................................................................................6References .................................................................................................................................7

Examination ....................................................................................................................................7Conduct......................................................................................................................................7Do’s & Don’ts ..............................................................................................................................7Results ........................................................................................................................................7

Structure ........................................................................................................................................7Format........................................................................................................................................7Coverage ....................................................................................................................................7

Contact Information ........................................................................................................................7Template for nominations ...............................................................................................................8

Appendix ...........................................................................................................................................9Template for four blocker ................................................................................................................9Frequently Asked Questions ...........................................................................................................9Links to Knowmax .........................................................................................................................9

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Abbreviations

Abbreviation Description

TCS Tata Consultancy Services Ltd.

CBT Computer Based Training

iCALMS integrated Competency And Learning Management SystemGB Green Belt

BB Black Belt

MBB Master Black Belt

DMAIC Define Measure Analyze Improve Control

DMADV Define Measure Analyze Design Verify

OU Organizational Unit

Version History

RevisionNo.

RevisionDate

Author Changes on Changes w.r.t.

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1 Introduction

Background

On completion of the Green Belt certification, an associate can move up the Lean Six Sigmamaturity ladder by aspiring towards Black Belt certification. A Black Belt aspirant must successfullylead a high impact Black Belt project and mentor two Green Belt projects to apply for the Black beltCertification Examination.

Need

The examination tests the Knowledge Level, Comprehension Level, Application Level, Analysis,Synthesis and Evaluation skills of the examinee. This is to prove that the candidate has understoodLean Six Sigma topics and advanced statistics and can now execute high impact processimprovement projects as well as mentor other Green Belts. It recognizes the individual’s contribution

to the organization towards Process Improvement by awarding a Black Belt certificate.

Examining Body

The examinations are conducted by the “TCS Six Sigma Exam Body”.

Grading Process

The TCS Six Sigma Exam Body will ensure that the grading process provides an accurateassessment of the candidate’s proficiency. The passing score for the examination would be 60%.The Examination will have questions of varying difficulty with a proportionate mix of all levels of

difficulty across modules.

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Examination

Application

Pre-requisites

The pre-requisites for appearing for the BB exam are:1. Completion of Lean Six Sigma Green Belt Certification2. Identification and execution of Lean Six Sigma Black Belt project in ImpAct3. Closure of the BB project with sign off from the MBB and Sponsor 4. Mentoring of at least two Green Belt projects in ImpAct5. Ensuring that the Lean Six Sigma (LSS) competency level in iCALMS is updated to E26. Uploading Project Storyboard or four blocker (template attached below) on Knowmax Six Sigma

Community Folder and updating the “Four Blocker Index” on Knowmax Six Sigma Community

(refer Section 3.3).

Apart from the above mentioned pre-requisites for the Black Belt Examination, candidatesshould contribute to the organization in any of the following ways:

• Should be recognized as an expert in Six Sigma competency (e.g. Knowmax,JustAsk etc.)

• Should have contributed to a white paper on Six Sigma in external forums such asiSixSigma

• Should have conducted Lean Six Sigma Awareness sessions

Submitting an Application

1. Each BB desirous of appearing for the exam should submit their names to the ProcessImprovement Champion/Process Excellence Lead of their respective OU’s and upload theproject storyboard or four blocker on Knowmax Six Sigma community and update the Four Blocker Index on Knowmax Six Sigma community (refer Section 3.3 for the links)2. Process Improvement Champion/Process Excellence Lead to check the four blocker folder and the four blocker index for updates for each candidate on Knowmax Six Sigma Community3. Process Improvement Champion/Process Excellence Lead to collate and send thenomination list to TCS Six Sigma Exam Body (Template attached below)

Examination Schedule

The TCS Six Sigma Exam Body will decide the schedule. The same will be communicated to the PIChampions 3 weeks in advance.

Study Guide

Knowmax

The study material for Lean Six Sigma Black Belt is available on Six Sigma Community onKnowmax. The study material shall provide a good understanding of DMAIC, DMADV, Lean, CAPand advanced statistics topics. Candidates are also advised to go through any other material onLean Six Sigma and statistics to gain an in-depth knowledge. Project execution and mentoringexperience will also contribute to the preparation for the Exam.

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References

Books:1. What is Six Sigma? by Peter S Pande, Larry Holpp2. The Six Sigma Way by Peter S Pande, Robert P Neuman, Roland R Cavanagh

Websites:1. http://www.isixsigma.com/ 2. http://www.asq.org3. http://www.freequality.org

Examination

Conduct

The exam would be conducted online and the login ID and the password would be communicated tothe participants via email. The examination would be an Open Book exam and candidates will beallowed to refer to any reference material.

Do’s & Don’ts

The candidates are expected to follow the Tata Code of Conduct and appear for the exam withintegrity and follow a fair, disciplined and ethical approach for the examination.

Results

The results of the examination would be visible to the candidates immediately after completing theexamination.

Structure

Format

1) The Exam would contain multiple choice objective type questions.2) The questions do not carry negative marking.3) The exam consists of 3 modules BB_Exam1, BB_Exam2 and BB_Exam3. Each module

contains 15 objective questions.4) The time to complete each module is 20 minutes. The total time window for the exam is 1.5

hours, allowing a total 30 minute break in between modules.

Coverage

The examination would cover the following topics from of Six Sigma and Lean:1. Six Sigma DMAIC Methodology2. Six Sigma DMADV Methodology3. Lean Techniques4. Advanced Statistics5. Change Acceleration Process

Contact Information

The following people can be contacted for any information on the examination.

Souvagya Choudhury 022 6779 5032 Cell: 9820125175 [email protected]

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http://www.isixsigma.com/


http://www.asq.org/

http://www.freequality.org/

mailto:[email protected]


http://www.asq.org/

http://www.freequality.org/

mailto:[email protected]




Ashley Fernandes 022 6779 5107 Cell: 98200 45982

Rajesh Agarwal 022 6779 6756 Cell: 98202 17726

Smita Sapre 022 6778 5030 Cell: 90043 47722

Rashi Sharma 022 6778 9590 Cell: 93229 98385

Manikandan Balasubramanian 044 6616 6199 Cell: 9791800444

Template for nominations

To be used by Process Improvement Champions/Process Excellence Leads while sendingnominations to TCS Six Sigma Exam Body

BB ExamNominatio

Template.xls

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Appendix

Template for four blocker

Sample 4 blocker

Frequently Asked Questions

FAQ's for BB Exam

Links to Knowmax

Four Blocker Index Path:

Knowmax -> Communities -> Process - > Six Sigma -> Quick Links -> FourBlocker Index List

Four Blocker Folder Path:

Knowmax -> Communities -> Process - > Six Sigma -> Quick Links -> FourBlocker Respository

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https://knowmax.ultimatix.net/sites/sixs-cop/Lists/Four%20Blocker%20Index%20List/AllItems.aspx


https://knowmax.ultimatix.net/sites/sixs-cop/Document%20Repository/Forms/AllItems.aspx?RootFolder=%2Fsites%2Fsixs-cop%2FDocument%20Repository%2FFour%20Blocker%20Repository&FolderCTID=&View=%7BF32FE221-4E26-46D3-B538-154A0D2D0AB2%7D






Documents

BB Exam Brochure Ver1.0