56
Basic Leisure Training for TTS 1

Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

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Page 1: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

1

Basic Leisure Training for TTS

2

The Fursan Advantage

Branches All over the Kingdom

The Largest Travel Service provider in the Kingdom

Massive infrastructure

Worldwide Hotel Bookings

FAIRNESS amp EQUITYUNIFORMITY amp CONSISTENCYRESPECTABILITY amp CREDIBILITYSINCERITY amp TRANSPARENCYACCOUNTABILITY amp RESPONSIBILITYNOBILITY amp DECENCY

Worldwide Packages at Competitive rates

Fast and reliable Service

Competitive Fares

Various Services in the Travels Industry

3

bull Our Vision

bull ldquoTo be the market leader in the provision of high quality diversified and fairly competitive travel services and solutions in the Middle East amp North Africa Regionrdquo

bull Our Mission

bull ldquoWe shall exert our best effort to maximize value for our stakeholders by conducting ourselves positively and constructively in the communities in which we serve continuously improving our products carefully analyzing the market to understand the existing and the future needs of our clients innovatively designing new products and solutions and acting always ethically and responsiblyrdquo

bull Our Values

bull Our values are more than just words They tell what we strive for in order to fulfill our mission The values of Fursan Travel are

Objectives

4

bull Accommodationso Hotel Bookings o Furnished Apartments Suits amp Villaso Special Accommodation Services

bull Tours amp Holidays Productso Packages (Ready -Made Tailor-Made)o Business Packageso Educational Packageso Honeymoon Packageso Leisure Packageso Seasonal Packages (Spring break midyear break summer break Eid Break Group Packages)

What Leisure products does Fursan have to Offer

5

bull Tourso Rejuvenation Tourso SPAo Sports Tourso Safari Tourso Cruise Tourso Ski Tourso Diving Tourso City Sight-seeing Tourso Special Tours

bull Transportation Rental Serviceso Charter Flighto Car Rental (With Without Driver)o Train Tickets

Fursan Leisure Services

6

bull VISA IDL and Insurance Serviceso Entry Visao VISA Application Filling o International Driving Licenseo Translation of employer letterso Travel Insurance

bull Airport Serviceso Meet and Assist

Related Fursan Leisure Services

7

Process Flow in Leisure

8

Proposed Process Flow on Operations for Leisure

Retail

Rate High

Client

Client requires tailor made

package

Hotel not in CRM Regret

Check Destination on CRM

Government Corporate

Rate is ok for the client

TTS Staff

Issue Voucher

In Case booking is within 24

hours

Send to follow up on booking with the hotel directly

9

Rate High Client requires tailor made

package

Hotel not in CRM

Rate is ok for the client

Check source IE

Booking com Expedia

Competitors

In case online kindly check

online physically as

most times the rates are

excluding Taxes amp Breakfast

In case rates are still high contact operation staff to identify the

hotel and provide an

offline option or provide a discount

In case requested hotel

is not in the system contact the operation staff for an offline rate

Obtain the details from the client and send an e mail to

the operation staff to get a tailor made package as per the

clientrsquos requirements

Request the client 24 - 48 hrs to

provide the quote

Packages by marketing team

You will receive all details on a separate sheet

on how to book etc with all instructions

MOH amp MOD or corporate staff who have clients booked

directly with the hotel has to raise a voucher manually

on CRM and submit this along

with the TO to the operation team with all details to make

payment

10

Contact Details for Operation Staff Operation staff will be there to only assist all TTS staff and not to handle any clients directly

Operational Staff to be contacted in case a hotel is not available in the CRM Package request details etc Corporate e mail

Veer Reddy veerreddyfursancomsaSaroar Kamal saroarkamalfursancomsa Government e mail Ouday - MOH MOD oalsubihifursancomsaMisel Tawfik mtawfekfursancomsaAhmed Sabra ahmadmohannafursancomsa

11

Contact Details for Operation Staff Follow Up Staff e mail Sanal Kumar sanalkumarfursancomsaShezard Malik smalikfursncomsa Education amp Medical Spa treatment Sadig Mohamed sadigfursancomsa Retail Eyas Abdullah eqasrawifursancomsaLama Mohammed lmohdfursancomsa FranchaiseMutaz Al Nur manurfursancomsaWaleed Taha waleedtahafursancomsa Train TicketsShezard Malik smalikfursancomsa

12

Contact Details for Operation Staff

Op Staff TOLL FREE 920 000 442

Senior Operations Managers Leisure Hamza Babker hamzafursancomsa

Ahmed Abdelhafez ahmedhafizfursancomsa

13

Acronyms in Booking Hotels What Is ldquoFITrdquo

ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system

Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star

Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts

Downtown Hotels Airport Hotels Island Resorts

14

Acronyms in Booking Hotels

Guest Room Categories

Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra

bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the

club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other

15

Acronyms in Booking Hotels Meal Types

RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought

the day)

Room Types

Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club

lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge

facilities

16

Acronyms in Booking Hotels Room Types by View

City View Garden View Sea View Partial Sea view Beach front Mountain View

Types of breakfast

Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service

What Status

VIP ndash Very Important Persons CIP ndash Commercially important person

17

Acronyms in Booking Hotels

Check In Check Out at Hotel

The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability

18

Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car

Tha jeer Siyarath Siyahiya

bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing

Jawla siyaheeya

19

Knowing your International Hotels INTERNATIONAL HOTEL CHAINS

There are many international hotel chains worldwide and this gives you a knowledge of

the international hotel chains and there categories

Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels

20

Knowing your International Hotels

Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45

21

Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4

22

Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 2: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

2

The Fursan Advantage

Branches All over the Kingdom

The Largest Travel Service provider in the Kingdom

Massive infrastructure

Worldwide Hotel Bookings

FAIRNESS amp EQUITYUNIFORMITY amp CONSISTENCYRESPECTABILITY amp CREDIBILITYSINCERITY amp TRANSPARENCYACCOUNTABILITY amp RESPONSIBILITYNOBILITY amp DECENCY

Worldwide Packages at Competitive rates

Fast and reliable Service

Competitive Fares

Various Services in the Travels Industry

3

bull Our Vision

bull ldquoTo be the market leader in the provision of high quality diversified and fairly competitive travel services and solutions in the Middle East amp North Africa Regionrdquo

bull Our Mission

bull ldquoWe shall exert our best effort to maximize value for our stakeholders by conducting ourselves positively and constructively in the communities in which we serve continuously improving our products carefully analyzing the market to understand the existing and the future needs of our clients innovatively designing new products and solutions and acting always ethically and responsiblyrdquo

bull Our Values

bull Our values are more than just words They tell what we strive for in order to fulfill our mission The values of Fursan Travel are

Objectives

4

bull Accommodationso Hotel Bookings o Furnished Apartments Suits amp Villaso Special Accommodation Services

bull Tours amp Holidays Productso Packages (Ready -Made Tailor-Made)o Business Packageso Educational Packageso Honeymoon Packageso Leisure Packageso Seasonal Packages (Spring break midyear break summer break Eid Break Group Packages)

What Leisure products does Fursan have to Offer

5

bull Tourso Rejuvenation Tourso SPAo Sports Tourso Safari Tourso Cruise Tourso Ski Tourso Diving Tourso City Sight-seeing Tourso Special Tours

bull Transportation Rental Serviceso Charter Flighto Car Rental (With Without Driver)o Train Tickets

Fursan Leisure Services

6

bull VISA IDL and Insurance Serviceso Entry Visao VISA Application Filling o International Driving Licenseo Translation of employer letterso Travel Insurance

bull Airport Serviceso Meet and Assist

Related Fursan Leisure Services

7

Process Flow in Leisure

8

Proposed Process Flow on Operations for Leisure

Retail

Rate High

Client

Client requires tailor made

package

Hotel not in CRM Regret

Check Destination on CRM

Government Corporate

Rate is ok for the client

TTS Staff

Issue Voucher

In Case booking is within 24

hours

Send to follow up on booking with the hotel directly

9

Rate High Client requires tailor made

package

Hotel not in CRM

Rate is ok for the client

Check source IE

Booking com Expedia

Competitors

In case online kindly check

online physically as

most times the rates are

excluding Taxes amp Breakfast

In case rates are still high contact operation staff to identify the

hotel and provide an

offline option or provide a discount

In case requested hotel

is not in the system contact the operation staff for an offline rate

Obtain the details from the client and send an e mail to

the operation staff to get a tailor made package as per the

clientrsquos requirements

Request the client 24 - 48 hrs to

provide the quote

Packages by marketing team

You will receive all details on a separate sheet

on how to book etc with all instructions

MOH amp MOD or corporate staff who have clients booked

directly with the hotel has to raise a voucher manually

on CRM and submit this along

with the TO to the operation team with all details to make

payment

10

Contact Details for Operation Staff Operation staff will be there to only assist all TTS staff and not to handle any clients directly

Operational Staff to be contacted in case a hotel is not available in the CRM Package request details etc Corporate e mail

Veer Reddy veerreddyfursancomsaSaroar Kamal saroarkamalfursancomsa Government e mail Ouday - MOH MOD oalsubihifursancomsaMisel Tawfik mtawfekfursancomsaAhmed Sabra ahmadmohannafursancomsa

11

Contact Details for Operation Staff Follow Up Staff e mail Sanal Kumar sanalkumarfursancomsaShezard Malik smalikfursncomsa Education amp Medical Spa treatment Sadig Mohamed sadigfursancomsa Retail Eyas Abdullah eqasrawifursancomsaLama Mohammed lmohdfursancomsa FranchaiseMutaz Al Nur manurfursancomsaWaleed Taha waleedtahafursancomsa Train TicketsShezard Malik smalikfursancomsa

12

Contact Details for Operation Staff

Op Staff TOLL FREE 920 000 442

Senior Operations Managers Leisure Hamza Babker hamzafursancomsa

Ahmed Abdelhafez ahmedhafizfursancomsa

13

Acronyms in Booking Hotels What Is ldquoFITrdquo

ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system

Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star

Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts

Downtown Hotels Airport Hotels Island Resorts

14

Acronyms in Booking Hotels

Guest Room Categories

Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra

bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the

club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other

15

Acronyms in Booking Hotels Meal Types

RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought

the day)

Room Types

Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club

lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge

facilities

16

Acronyms in Booking Hotels Room Types by View

City View Garden View Sea View Partial Sea view Beach front Mountain View

Types of breakfast

Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service

What Status

VIP ndash Very Important Persons CIP ndash Commercially important person

17

Acronyms in Booking Hotels

Check In Check Out at Hotel

The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability

18

Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car

Tha jeer Siyarath Siyahiya

bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing

Jawla siyaheeya

19

Knowing your International Hotels INTERNATIONAL HOTEL CHAINS

There are many international hotel chains worldwide and this gives you a knowledge of

the international hotel chains and there categories

Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels

20

Knowing your International Hotels

Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45

21

Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4

22

Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 3: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

3

bull Our Vision

bull ldquoTo be the market leader in the provision of high quality diversified and fairly competitive travel services and solutions in the Middle East amp North Africa Regionrdquo

bull Our Mission

bull ldquoWe shall exert our best effort to maximize value for our stakeholders by conducting ourselves positively and constructively in the communities in which we serve continuously improving our products carefully analyzing the market to understand the existing and the future needs of our clients innovatively designing new products and solutions and acting always ethically and responsiblyrdquo

bull Our Values

bull Our values are more than just words They tell what we strive for in order to fulfill our mission The values of Fursan Travel are

Objectives

4

bull Accommodationso Hotel Bookings o Furnished Apartments Suits amp Villaso Special Accommodation Services

bull Tours amp Holidays Productso Packages (Ready -Made Tailor-Made)o Business Packageso Educational Packageso Honeymoon Packageso Leisure Packageso Seasonal Packages (Spring break midyear break summer break Eid Break Group Packages)

What Leisure products does Fursan have to Offer

5

bull Tourso Rejuvenation Tourso SPAo Sports Tourso Safari Tourso Cruise Tourso Ski Tourso Diving Tourso City Sight-seeing Tourso Special Tours

bull Transportation Rental Serviceso Charter Flighto Car Rental (With Without Driver)o Train Tickets

Fursan Leisure Services

6

bull VISA IDL and Insurance Serviceso Entry Visao VISA Application Filling o International Driving Licenseo Translation of employer letterso Travel Insurance

bull Airport Serviceso Meet and Assist

Related Fursan Leisure Services

7

Process Flow in Leisure

8

Proposed Process Flow on Operations for Leisure

Retail

Rate High

Client

Client requires tailor made

package

Hotel not in CRM Regret

Check Destination on CRM

Government Corporate

Rate is ok for the client

TTS Staff

Issue Voucher

In Case booking is within 24

hours

Send to follow up on booking with the hotel directly

9

Rate High Client requires tailor made

package

Hotel not in CRM

Rate is ok for the client

Check source IE

Booking com Expedia

Competitors

In case online kindly check

online physically as

most times the rates are

excluding Taxes amp Breakfast

In case rates are still high contact operation staff to identify the

hotel and provide an

offline option or provide a discount

In case requested hotel

is not in the system contact the operation staff for an offline rate

Obtain the details from the client and send an e mail to

the operation staff to get a tailor made package as per the

clientrsquos requirements

Request the client 24 - 48 hrs to

provide the quote

Packages by marketing team

You will receive all details on a separate sheet

on how to book etc with all instructions

MOH amp MOD or corporate staff who have clients booked

directly with the hotel has to raise a voucher manually

on CRM and submit this along

with the TO to the operation team with all details to make

payment

10

Contact Details for Operation Staff Operation staff will be there to only assist all TTS staff and not to handle any clients directly

Operational Staff to be contacted in case a hotel is not available in the CRM Package request details etc Corporate e mail

Veer Reddy veerreddyfursancomsaSaroar Kamal saroarkamalfursancomsa Government e mail Ouday - MOH MOD oalsubihifursancomsaMisel Tawfik mtawfekfursancomsaAhmed Sabra ahmadmohannafursancomsa

11

Contact Details for Operation Staff Follow Up Staff e mail Sanal Kumar sanalkumarfursancomsaShezard Malik smalikfursncomsa Education amp Medical Spa treatment Sadig Mohamed sadigfursancomsa Retail Eyas Abdullah eqasrawifursancomsaLama Mohammed lmohdfursancomsa FranchaiseMutaz Al Nur manurfursancomsaWaleed Taha waleedtahafursancomsa Train TicketsShezard Malik smalikfursancomsa

12

Contact Details for Operation Staff

Op Staff TOLL FREE 920 000 442

Senior Operations Managers Leisure Hamza Babker hamzafursancomsa

Ahmed Abdelhafez ahmedhafizfursancomsa

13

Acronyms in Booking Hotels What Is ldquoFITrdquo

ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system

Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star

Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts

Downtown Hotels Airport Hotels Island Resorts

14

Acronyms in Booking Hotels

Guest Room Categories

Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra

bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the

club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other

15

Acronyms in Booking Hotels Meal Types

RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought

the day)

Room Types

Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club

lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge

facilities

16

Acronyms in Booking Hotels Room Types by View

City View Garden View Sea View Partial Sea view Beach front Mountain View

Types of breakfast

Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service

What Status

VIP ndash Very Important Persons CIP ndash Commercially important person

17

Acronyms in Booking Hotels

Check In Check Out at Hotel

The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability

18

Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car

Tha jeer Siyarath Siyahiya

bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing

Jawla siyaheeya

19

Knowing your International Hotels INTERNATIONAL HOTEL CHAINS

There are many international hotel chains worldwide and this gives you a knowledge of

the international hotel chains and there categories

Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels

20

Knowing your International Hotels

Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45

21

Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4

22

Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 4: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

4

bull Accommodationso Hotel Bookings o Furnished Apartments Suits amp Villaso Special Accommodation Services

bull Tours amp Holidays Productso Packages (Ready -Made Tailor-Made)o Business Packageso Educational Packageso Honeymoon Packageso Leisure Packageso Seasonal Packages (Spring break midyear break summer break Eid Break Group Packages)

What Leisure products does Fursan have to Offer

5

bull Tourso Rejuvenation Tourso SPAo Sports Tourso Safari Tourso Cruise Tourso Ski Tourso Diving Tourso City Sight-seeing Tourso Special Tours

bull Transportation Rental Serviceso Charter Flighto Car Rental (With Without Driver)o Train Tickets

Fursan Leisure Services

6

bull VISA IDL and Insurance Serviceso Entry Visao VISA Application Filling o International Driving Licenseo Translation of employer letterso Travel Insurance

bull Airport Serviceso Meet and Assist

Related Fursan Leisure Services

7

Process Flow in Leisure

8

Proposed Process Flow on Operations for Leisure

Retail

Rate High

Client

Client requires tailor made

package

Hotel not in CRM Regret

Check Destination on CRM

Government Corporate

Rate is ok for the client

TTS Staff

Issue Voucher

In Case booking is within 24

hours

Send to follow up on booking with the hotel directly

9

Rate High Client requires tailor made

package

Hotel not in CRM

Rate is ok for the client

Check source IE

Booking com Expedia

Competitors

In case online kindly check

online physically as

most times the rates are

excluding Taxes amp Breakfast

In case rates are still high contact operation staff to identify the

hotel and provide an

offline option or provide a discount

In case requested hotel

is not in the system contact the operation staff for an offline rate

Obtain the details from the client and send an e mail to

the operation staff to get a tailor made package as per the

clientrsquos requirements

Request the client 24 - 48 hrs to

provide the quote

Packages by marketing team

You will receive all details on a separate sheet

on how to book etc with all instructions

MOH amp MOD or corporate staff who have clients booked

directly with the hotel has to raise a voucher manually

on CRM and submit this along

with the TO to the operation team with all details to make

payment

10

Contact Details for Operation Staff Operation staff will be there to only assist all TTS staff and not to handle any clients directly

Operational Staff to be contacted in case a hotel is not available in the CRM Package request details etc Corporate e mail

Veer Reddy veerreddyfursancomsaSaroar Kamal saroarkamalfursancomsa Government e mail Ouday - MOH MOD oalsubihifursancomsaMisel Tawfik mtawfekfursancomsaAhmed Sabra ahmadmohannafursancomsa

11

Contact Details for Operation Staff Follow Up Staff e mail Sanal Kumar sanalkumarfursancomsaShezard Malik smalikfursncomsa Education amp Medical Spa treatment Sadig Mohamed sadigfursancomsa Retail Eyas Abdullah eqasrawifursancomsaLama Mohammed lmohdfursancomsa FranchaiseMutaz Al Nur manurfursancomsaWaleed Taha waleedtahafursancomsa Train TicketsShezard Malik smalikfursancomsa

12

Contact Details for Operation Staff

Op Staff TOLL FREE 920 000 442

Senior Operations Managers Leisure Hamza Babker hamzafursancomsa

Ahmed Abdelhafez ahmedhafizfursancomsa

13

Acronyms in Booking Hotels What Is ldquoFITrdquo

ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system

Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star

Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts

Downtown Hotels Airport Hotels Island Resorts

14

Acronyms in Booking Hotels

Guest Room Categories

Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra

bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the

club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other

15

Acronyms in Booking Hotels Meal Types

RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought

the day)

Room Types

Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club

lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge

facilities

16

Acronyms in Booking Hotels Room Types by View

City View Garden View Sea View Partial Sea view Beach front Mountain View

Types of breakfast

Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service

What Status

VIP ndash Very Important Persons CIP ndash Commercially important person

17

Acronyms in Booking Hotels

Check In Check Out at Hotel

The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability

18

Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car

Tha jeer Siyarath Siyahiya

bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing

Jawla siyaheeya

19

Knowing your International Hotels INTERNATIONAL HOTEL CHAINS

There are many international hotel chains worldwide and this gives you a knowledge of

the international hotel chains and there categories

Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels

20

Knowing your International Hotels

Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45

21

Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4

22

Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 5: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

5

bull Tourso Rejuvenation Tourso SPAo Sports Tourso Safari Tourso Cruise Tourso Ski Tourso Diving Tourso City Sight-seeing Tourso Special Tours

bull Transportation Rental Serviceso Charter Flighto Car Rental (With Without Driver)o Train Tickets

Fursan Leisure Services

6

bull VISA IDL and Insurance Serviceso Entry Visao VISA Application Filling o International Driving Licenseo Translation of employer letterso Travel Insurance

bull Airport Serviceso Meet and Assist

Related Fursan Leisure Services

7

Process Flow in Leisure

8

Proposed Process Flow on Operations for Leisure

Retail

Rate High

Client

Client requires tailor made

package

Hotel not in CRM Regret

Check Destination on CRM

Government Corporate

Rate is ok for the client

TTS Staff

Issue Voucher

In Case booking is within 24

hours

Send to follow up on booking with the hotel directly

9

Rate High Client requires tailor made

package

Hotel not in CRM

Rate is ok for the client

Check source IE

Booking com Expedia

Competitors

In case online kindly check

online physically as

most times the rates are

excluding Taxes amp Breakfast

In case rates are still high contact operation staff to identify the

hotel and provide an

offline option or provide a discount

In case requested hotel

is not in the system contact the operation staff for an offline rate

Obtain the details from the client and send an e mail to

the operation staff to get a tailor made package as per the

clientrsquos requirements

Request the client 24 - 48 hrs to

provide the quote

Packages by marketing team

You will receive all details on a separate sheet

on how to book etc with all instructions

MOH amp MOD or corporate staff who have clients booked

directly with the hotel has to raise a voucher manually

on CRM and submit this along

with the TO to the operation team with all details to make

payment

10

Contact Details for Operation Staff Operation staff will be there to only assist all TTS staff and not to handle any clients directly

Operational Staff to be contacted in case a hotel is not available in the CRM Package request details etc Corporate e mail

Veer Reddy veerreddyfursancomsaSaroar Kamal saroarkamalfursancomsa Government e mail Ouday - MOH MOD oalsubihifursancomsaMisel Tawfik mtawfekfursancomsaAhmed Sabra ahmadmohannafursancomsa

11

Contact Details for Operation Staff Follow Up Staff e mail Sanal Kumar sanalkumarfursancomsaShezard Malik smalikfursncomsa Education amp Medical Spa treatment Sadig Mohamed sadigfursancomsa Retail Eyas Abdullah eqasrawifursancomsaLama Mohammed lmohdfursancomsa FranchaiseMutaz Al Nur manurfursancomsaWaleed Taha waleedtahafursancomsa Train TicketsShezard Malik smalikfursancomsa

12

Contact Details for Operation Staff

Op Staff TOLL FREE 920 000 442

Senior Operations Managers Leisure Hamza Babker hamzafursancomsa

Ahmed Abdelhafez ahmedhafizfursancomsa

13

Acronyms in Booking Hotels What Is ldquoFITrdquo

ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system

Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star

Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts

Downtown Hotels Airport Hotels Island Resorts

14

Acronyms in Booking Hotels

Guest Room Categories

Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra

bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the

club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other

15

Acronyms in Booking Hotels Meal Types

RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought

the day)

Room Types

Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club

lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge

facilities

16

Acronyms in Booking Hotels Room Types by View

City View Garden View Sea View Partial Sea view Beach front Mountain View

Types of breakfast

Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service

What Status

VIP ndash Very Important Persons CIP ndash Commercially important person

17

Acronyms in Booking Hotels

Check In Check Out at Hotel

The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability

18

Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car

Tha jeer Siyarath Siyahiya

bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing

Jawla siyaheeya

19

Knowing your International Hotels INTERNATIONAL HOTEL CHAINS

There are many international hotel chains worldwide and this gives you a knowledge of

the international hotel chains and there categories

Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels

20

Knowing your International Hotels

Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45

21

Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4

22

Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 6: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

6

bull VISA IDL and Insurance Serviceso Entry Visao VISA Application Filling o International Driving Licenseo Translation of employer letterso Travel Insurance

bull Airport Serviceso Meet and Assist

Related Fursan Leisure Services

7

Process Flow in Leisure

8

Proposed Process Flow on Operations for Leisure

Retail

Rate High

Client

Client requires tailor made

package

Hotel not in CRM Regret

Check Destination on CRM

Government Corporate

Rate is ok for the client

TTS Staff

Issue Voucher

In Case booking is within 24

hours

Send to follow up on booking with the hotel directly

9

Rate High Client requires tailor made

package

Hotel not in CRM

Rate is ok for the client

Check source IE

Booking com Expedia

Competitors

In case online kindly check

online physically as

most times the rates are

excluding Taxes amp Breakfast

In case rates are still high contact operation staff to identify the

hotel and provide an

offline option or provide a discount

In case requested hotel

is not in the system contact the operation staff for an offline rate

Obtain the details from the client and send an e mail to

the operation staff to get a tailor made package as per the

clientrsquos requirements

Request the client 24 - 48 hrs to

provide the quote

Packages by marketing team

You will receive all details on a separate sheet

on how to book etc with all instructions

MOH amp MOD or corporate staff who have clients booked

directly with the hotel has to raise a voucher manually

on CRM and submit this along

with the TO to the operation team with all details to make

payment

10

Contact Details for Operation Staff Operation staff will be there to only assist all TTS staff and not to handle any clients directly

Operational Staff to be contacted in case a hotel is not available in the CRM Package request details etc Corporate e mail

Veer Reddy veerreddyfursancomsaSaroar Kamal saroarkamalfursancomsa Government e mail Ouday - MOH MOD oalsubihifursancomsaMisel Tawfik mtawfekfursancomsaAhmed Sabra ahmadmohannafursancomsa

11

Contact Details for Operation Staff Follow Up Staff e mail Sanal Kumar sanalkumarfursancomsaShezard Malik smalikfursncomsa Education amp Medical Spa treatment Sadig Mohamed sadigfursancomsa Retail Eyas Abdullah eqasrawifursancomsaLama Mohammed lmohdfursancomsa FranchaiseMutaz Al Nur manurfursancomsaWaleed Taha waleedtahafursancomsa Train TicketsShezard Malik smalikfursancomsa

12

Contact Details for Operation Staff

Op Staff TOLL FREE 920 000 442

Senior Operations Managers Leisure Hamza Babker hamzafursancomsa

Ahmed Abdelhafez ahmedhafizfursancomsa

13

Acronyms in Booking Hotels What Is ldquoFITrdquo

ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system

Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star

Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts

Downtown Hotels Airport Hotels Island Resorts

14

Acronyms in Booking Hotels

Guest Room Categories

Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra

bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the

club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other

15

Acronyms in Booking Hotels Meal Types

RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought

the day)

Room Types

Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club

lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge

facilities

16

Acronyms in Booking Hotels Room Types by View

City View Garden View Sea View Partial Sea view Beach front Mountain View

Types of breakfast

Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service

What Status

VIP ndash Very Important Persons CIP ndash Commercially important person

17

Acronyms in Booking Hotels

Check In Check Out at Hotel

The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability

18

Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car

Tha jeer Siyarath Siyahiya

bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing

Jawla siyaheeya

19

Knowing your International Hotels INTERNATIONAL HOTEL CHAINS

There are many international hotel chains worldwide and this gives you a knowledge of

the international hotel chains and there categories

Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels

20

Knowing your International Hotels

Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45

21

Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4

22

Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 7: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

7

Process Flow in Leisure

8

Proposed Process Flow on Operations for Leisure

Retail

Rate High

Client

Client requires tailor made

package

Hotel not in CRM Regret

Check Destination on CRM

Government Corporate

Rate is ok for the client

TTS Staff

Issue Voucher

In Case booking is within 24

hours

Send to follow up on booking with the hotel directly

9

Rate High Client requires tailor made

package

Hotel not in CRM

Rate is ok for the client

Check source IE

Booking com Expedia

Competitors

In case online kindly check

online physically as

most times the rates are

excluding Taxes amp Breakfast

In case rates are still high contact operation staff to identify the

hotel and provide an

offline option or provide a discount

In case requested hotel

is not in the system contact the operation staff for an offline rate

Obtain the details from the client and send an e mail to

the operation staff to get a tailor made package as per the

clientrsquos requirements

Request the client 24 - 48 hrs to

provide the quote

Packages by marketing team

You will receive all details on a separate sheet

on how to book etc with all instructions

MOH amp MOD or corporate staff who have clients booked

directly with the hotel has to raise a voucher manually

on CRM and submit this along

with the TO to the operation team with all details to make

payment

10

Contact Details for Operation Staff Operation staff will be there to only assist all TTS staff and not to handle any clients directly

Operational Staff to be contacted in case a hotel is not available in the CRM Package request details etc Corporate e mail

Veer Reddy veerreddyfursancomsaSaroar Kamal saroarkamalfursancomsa Government e mail Ouday - MOH MOD oalsubihifursancomsaMisel Tawfik mtawfekfursancomsaAhmed Sabra ahmadmohannafursancomsa

11

Contact Details for Operation Staff Follow Up Staff e mail Sanal Kumar sanalkumarfursancomsaShezard Malik smalikfursncomsa Education amp Medical Spa treatment Sadig Mohamed sadigfursancomsa Retail Eyas Abdullah eqasrawifursancomsaLama Mohammed lmohdfursancomsa FranchaiseMutaz Al Nur manurfursancomsaWaleed Taha waleedtahafursancomsa Train TicketsShezard Malik smalikfursancomsa

12

Contact Details for Operation Staff

Op Staff TOLL FREE 920 000 442

Senior Operations Managers Leisure Hamza Babker hamzafursancomsa

Ahmed Abdelhafez ahmedhafizfursancomsa

13

Acronyms in Booking Hotels What Is ldquoFITrdquo

ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system

Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star

Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts

Downtown Hotels Airport Hotels Island Resorts

14

Acronyms in Booking Hotels

Guest Room Categories

Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra

bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the

club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other

15

Acronyms in Booking Hotels Meal Types

RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought

the day)

Room Types

Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club

lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge

facilities

16

Acronyms in Booking Hotels Room Types by View

City View Garden View Sea View Partial Sea view Beach front Mountain View

Types of breakfast

Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service

What Status

VIP ndash Very Important Persons CIP ndash Commercially important person

17

Acronyms in Booking Hotels

Check In Check Out at Hotel

The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability

18

Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car

Tha jeer Siyarath Siyahiya

bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing

Jawla siyaheeya

19

Knowing your International Hotels INTERNATIONAL HOTEL CHAINS

There are many international hotel chains worldwide and this gives you a knowledge of

the international hotel chains and there categories

Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels

20

Knowing your International Hotels

Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45

21

Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4

22

Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 8: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

8

Proposed Process Flow on Operations for Leisure

Retail

Rate High

Client

Client requires tailor made

package

Hotel not in CRM Regret

Check Destination on CRM

Government Corporate

Rate is ok for the client

TTS Staff

Issue Voucher

In Case booking is within 24

hours

Send to follow up on booking with the hotel directly

9

Rate High Client requires tailor made

package

Hotel not in CRM

Rate is ok for the client

Check source IE

Booking com Expedia

Competitors

In case online kindly check

online physically as

most times the rates are

excluding Taxes amp Breakfast

In case rates are still high contact operation staff to identify the

hotel and provide an

offline option or provide a discount

In case requested hotel

is not in the system contact the operation staff for an offline rate

Obtain the details from the client and send an e mail to

the operation staff to get a tailor made package as per the

clientrsquos requirements

Request the client 24 - 48 hrs to

provide the quote

Packages by marketing team

You will receive all details on a separate sheet

on how to book etc with all instructions

MOH amp MOD or corporate staff who have clients booked

directly with the hotel has to raise a voucher manually

on CRM and submit this along

with the TO to the operation team with all details to make

payment

10

Contact Details for Operation Staff Operation staff will be there to only assist all TTS staff and not to handle any clients directly

Operational Staff to be contacted in case a hotel is not available in the CRM Package request details etc Corporate e mail

Veer Reddy veerreddyfursancomsaSaroar Kamal saroarkamalfursancomsa Government e mail Ouday - MOH MOD oalsubihifursancomsaMisel Tawfik mtawfekfursancomsaAhmed Sabra ahmadmohannafursancomsa

11

Contact Details for Operation Staff Follow Up Staff e mail Sanal Kumar sanalkumarfursancomsaShezard Malik smalikfursncomsa Education amp Medical Spa treatment Sadig Mohamed sadigfursancomsa Retail Eyas Abdullah eqasrawifursancomsaLama Mohammed lmohdfursancomsa FranchaiseMutaz Al Nur manurfursancomsaWaleed Taha waleedtahafursancomsa Train TicketsShezard Malik smalikfursancomsa

12

Contact Details for Operation Staff

Op Staff TOLL FREE 920 000 442

Senior Operations Managers Leisure Hamza Babker hamzafursancomsa

Ahmed Abdelhafez ahmedhafizfursancomsa

13

Acronyms in Booking Hotels What Is ldquoFITrdquo

ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system

Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star

Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts

Downtown Hotels Airport Hotels Island Resorts

14

Acronyms in Booking Hotels

Guest Room Categories

Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra

bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the

club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other

15

Acronyms in Booking Hotels Meal Types

RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought

the day)

Room Types

Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club

lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge

facilities

16

Acronyms in Booking Hotels Room Types by View

City View Garden View Sea View Partial Sea view Beach front Mountain View

Types of breakfast

Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service

What Status

VIP ndash Very Important Persons CIP ndash Commercially important person

17

Acronyms in Booking Hotels

Check In Check Out at Hotel

The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability

18

Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car

Tha jeer Siyarath Siyahiya

bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing

Jawla siyaheeya

19

Knowing your International Hotels INTERNATIONAL HOTEL CHAINS

There are many international hotel chains worldwide and this gives you a knowledge of

the international hotel chains and there categories

Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels

20

Knowing your International Hotels

Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45

21

Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4

22

Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 9: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

9

Rate High Client requires tailor made

package

Hotel not in CRM

Rate is ok for the client

Check source IE

Booking com Expedia

Competitors

In case online kindly check

online physically as

most times the rates are

excluding Taxes amp Breakfast

In case rates are still high contact operation staff to identify the

hotel and provide an

offline option or provide a discount

In case requested hotel

is not in the system contact the operation staff for an offline rate

Obtain the details from the client and send an e mail to

the operation staff to get a tailor made package as per the

clientrsquos requirements

Request the client 24 - 48 hrs to

provide the quote

Packages by marketing team

You will receive all details on a separate sheet

on how to book etc with all instructions

MOH amp MOD or corporate staff who have clients booked

directly with the hotel has to raise a voucher manually

on CRM and submit this along

with the TO to the operation team with all details to make

payment

10

Contact Details for Operation Staff Operation staff will be there to only assist all TTS staff and not to handle any clients directly

Operational Staff to be contacted in case a hotel is not available in the CRM Package request details etc Corporate e mail

Veer Reddy veerreddyfursancomsaSaroar Kamal saroarkamalfursancomsa Government e mail Ouday - MOH MOD oalsubihifursancomsaMisel Tawfik mtawfekfursancomsaAhmed Sabra ahmadmohannafursancomsa

11

Contact Details for Operation Staff Follow Up Staff e mail Sanal Kumar sanalkumarfursancomsaShezard Malik smalikfursncomsa Education amp Medical Spa treatment Sadig Mohamed sadigfursancomsa Retail Eyas Abdullah eqasrawifursancomsaLama Mohammed lmohdfursancomsa FranchaiseMutaz Al Nur manurfursancomsaWaleed Taha waleedtahafursancomsa Train TicketsShezard Malik smalikfursancomsa

12

Contact Details for Operation Staff

Op Staff TOLL FREE 920 000 442

Senior Operations Managers Leisure Hamza Babker hamzafursancomsa

Ahmed Abdelhafez ahmedhafizfursancomsa

13

Acronyms in Booking Hotels What Is ldquoFITrdquo

ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system

Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star

Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts

Downtown Hotels Airport Hotels Island Resorts

14

Acronyms in Booking Hotels

Guest Room Categories

Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra

bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the

club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other

15

Acronyms in Booking Hotels Meal Types

RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought

the day)

Room Types

Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club

lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge

facilities

16

Acronyms in Booking Hotels Room Types by View

City View Garden View Sea View Partial Sea view Beach front Mountain View

Types of breakfast

Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service

What Status

VIP ndash Very Important Persons CIP ndash Commercially important person

17

Acronyms in Booking Hotels

Check In Check Out at Hotel

The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability

18

Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car

Tha jeer Siyarath Siyahiya

bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing

Jawla siyaheeya

19

Knowing your International Hotels INTERNATIONAL HOTEL CHAINS

There are many international hotel chains worldwide and this gives you a knowledge of

the international hotel chains and there categories

Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels

20

Knowing your International Hotels

Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45

21

Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4

22

Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 10: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

10

Contact Details for Operation Staff Operation staff will be there to only assist all TTS staff and not to handle any clients directly

Operational Staff to be contacted in case a hotel is not available in the CRM Package request details etc Corporate e mail

Veer Reddy veerreddyfursancomsaSaroar Kamal saroarkamalfursancomsa Government e mail Ouday - MOH MOD oalsubihifursancomsaMisel Tawfik mtawfekfursancomsaAhmed Sabra ahmadmohannafursancomsa

11

Contact Details for Operation Staff Follow Up Staff e mail Sanal Kumar sanalkumarfursancomsaShezard Malik smalikfursncomsa Education amp Medical Spa treatment Sadig Mohamed sadigfursancomsa Retail Eyas Abdullah eqasrawifursancomsaLama Mohammed lmohdfursancomsa FranchaiseMutaz Al Nur manurfursancomsaWaleed Taha waleedtahafursancomsa Train TicketsShezard Malik smalikfursancomsa

12

Contact Details for Operation Staff

Op Staff TOLL FREE 920 000 442

Senior Operations Managers Leisure Hamza Babker hamzafursancomsa

Ahmed Abdelhafez ahmedhafizfursancomsa

13

Acronyms in Booking Hotels What Is ldquoFITrdquo

ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system

Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star

Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts

Downtown Hotels Airport Hotels Island Resorts

14

Acronyms in Booking Hotels

Guest Room Categories

Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra

bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the

club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other

15

Acronyms in Booking Hotels Meal Types

RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought

the day)

Room Types

Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club

lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge

facilities

16

Acronyms in Booking Hotels Room Types by View

City View Garden View Sea View Partial Sea view Beach front Mountain View

Types of breakfast

Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service

What Status

VIP ndash Very Important Persons CIP ndash Commercially important person

17

Acronyms in Booking Hotels

Check In Check Out at Hotel

The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability

18

Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car

Tha jeer Siyarath Siyahiya

bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing

Jawla siyaheeya

19

Knowing your International Hotels INTERNATIONAL HOTEL CHAINS

There are many international hotel chains worldwide and this gives you a knowledge of

the international hotel chains and there categories

Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels

20

Knowing your International Hotels

Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45

21

Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4

22

Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 11: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

11

Contact Details for Operation Staff Follow Up Staff e mail Sanal Kumar sanalkumarfursancomsaShezard Malik smalikfursncomsa Education amp Medical Spa treatment Sadig Mohamed sadigfursancomsa Retail Eyas Abdullah eqasrawifursancomsaLama Mohammed lmohdfursancomsa FranchaiseMutaz Al Nur manurfursancomsaWaleed Taha waleedtahafursancomsa Train TicketsShezard Malik smalikfursancomsa

12

Contact Details for Operation Staff

Op Staff TOLL FREE 920 000 442

Senior Operations Managers Leisure Hamza Babker hamzafursancomsa

Ahmed Abdelhafez ahmedhafizfursancomsa

13

Acronyms in Booking Hotels What Is ldquoFITrdquo

ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system

Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star

Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts

Downtown Hotels Airport Hotels Island Resorts

14

Acronyms in Booking Hotels

Guest Room Categories

Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra

bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the

club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other

15

Acronyms in Booking Hotels Meal Types

RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought

the day)

Room Types

Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club

lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge

facilities

16

Acronyms in Booking Hotels Room Types by View

City View Garden View Sea View Partial Sea view Beach front Mountain View

Types of breakfast

Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service

What Status

VIP ndash Very Important Persons CIP ndash Commercially important person

17

Acronyms in Booking Hotels

Check In Check Out at Hotel

The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability

18

Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car

Tha jeer Siyarath Siyahiya

bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing

Jawla siyaheeya

19

Knowing your International Hotels INTERNATIONAL HOTEL CHAINS

There are many international hotel chains worldwide and this gives you a knowledge of

the international hotel chains and there categories

Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels

20

Knowing your International Hotels

Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45

21

Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4

22

Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 12: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

12

Contact Details for Operation Staff

Op Staff TOLL FREE 920 000 442

Senior Operations Managers Leisure Hamza Babker hamzafursancomsa

Ahmed Abdelhafez ahmedhafizfursancomsa

13

Acronyms in Booking Hotels What Is ldquoFITrdquo

ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system

Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star

Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts

Downtown Hotels Airport Hotels Island Resorts

14

Acronyms in Booking Hotels

Guest Room Categories

Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra

bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the

club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other

15

Acronyms in Booking Hotels Meal Types

RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought

the day)

Room Types

Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club

lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge

facilities

16

Acronyms in Booking Hotels Room Types by View

City View Garden View Sea View Partial Sea view Beach front Mountain View

Types of breakfast

Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service

What Status

VIP ndash Very Important Persons CIP ndash Commercially important person

17

Acronyms in Booking Hotels

Check In Check Out at Hotel

The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability

18

Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car

Tha jeer Siyarath Siyahiya

bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing

Jawla siyaheeya

19

Knowing your International Hotels INTERNATIONAL HOTEL CHAINS

There are many international hotel chains worldwide and this gives you a knowledge of

the international hotel chains and there categories

Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels

20

Knowing your International Hotels

Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45

21

Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4

22

Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 13: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

13

Acronyms in Booking Hotels What Is ldquoFITrdquo

ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system

Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star

Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts

Downtown Hotels Airport Hotels Island Resorts

14

Acronyms in Booking Hotels

Guest Room Categories

Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra

bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the

club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other

15

Acronyms in Booking Hotels Meal Types

RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought

the day)

Room Types

Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club

lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge

facilities

16

Acronyms in Booking Hotels Room Types by View

City View Garden View Sea View Partial Sea view Beach front Mountain View

Types of breakfast

Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service

What Status

VIP ndash Very Important Persons CIP ndash Commercially important person

17

Acronyms in Booking Hotels

Check In Check Out at Hotel

The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability

18

Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car

Tha jeer Siyarath Siyahiya

bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing

Jawla siyaheeya

19

Knowing your International Hotels INTERNATIONAL HOTEL CHAINS

There are many international hotel chains worldwide and this gives you a knowledge of

the international hotel chains and there categories

Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels

20

Knowing your International Hotels

Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45

21

Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4

22

Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 14: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

14

Acronyms in Booking Hotels

Guest Room Categories

Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra

bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the

club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other

15

Acronyms in Booking Hotels Meal Types

RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought

the day)

Room Types

Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club

lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge

facilities

16

Acronyms in Booking Hotels Room Types by View

City View Garden View Sea View Partial Sea view Beach front Mountain View

Types of breakfast

Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service

What Status

VIP ndash Very Important Persons CIP ndash Commercially important person

17

Acronyms in Booking Hotels

Check In Check Out at Hotel

The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability

18

Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car

Tha jeer Siyarath Siyahiya

bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing

Jawla siyaheeya

19

Knowing your International Hotels INTERNATIONAL HOTEL CHAINS

There are many international hotel chains worldwide and this gives you a knowledge of

the international hotel chains and there categories

Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels

20

Knowing your International Hotels

Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45

21

Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4

22

Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 15: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

15

Acronyms in Booking Hotels Meal Types

RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought

the day)

Room Types

Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club

lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge

facilities

16

Acronyms in Booking Hotels Room Types by View

City View Garden View Sea View Partial Sea view Beach front Mountain View

Types of breakfast

Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service

What Status

VIP ndash Very Important Persons CIP ndash Commercially important person

17

Acronyms in Booking Hotels

Check In Check Out at Hotel

The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability

18

Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car

Tha jeer Siyarath Siyahiya

bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing

Jawla siyaheeya

19

Knowing your International Hotels INTERNATIONAL HOTEL CHAINS

There are many international hotel chains worldwide and this gives you a knowledge of

the international hotel chains and there categories

Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels

20

Knowing your International Hotels

Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45

21

Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4

22

Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 16: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

16

Acronyms in Booking Hotels Room Types by View

City View Garden View Sea View Partial Sea view Beach front Mountain View

Types of breakfast

Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service

What Status

VIP ndash Very Important Persons CIP ndash Commercially important person

17

Acronyms in Booking Hotels

Check In Check Out at Hotel

The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability

18

Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car

Tha jeer Siyarath Siyahiya

bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing

Jawla siyaheeya

19

Knowing your International Hotels INTERNATIONAL HOTEL CHAINS

There are many international hotel chains worldwide and this gives you a knowledge of

the international hotel chains and there categories

Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels

20

Knowing your International Hotels

Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45

21

Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4

22

Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 17: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

17

Acronyms in Booking Hotels

Check In Check Out at Hotel

The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability

18

Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car

Tha jeer Siyarath Siyahiya

bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing

Jawla siyaheeya

19

Knowing your International Hotels INTERNATIONAL HOTEL CHAINS

There are many international hotel chains worldwide and this gives you a knowledge of

the international hotel chains and there categories

Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels

20

Knowing your International Hotels

Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45

21

Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4

22

Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 18: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

18

Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car

Tha jeer Siyarath Siyahiya

bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing

Jawla siyaheeya

19

Knowing your International Hotels INTERNATIONAL HOTEL CHAINS

There are many international hotel chains worldwide and this gives you a knowledge of

the international hotel chains and there categories

Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels

20

Knowing your International Hotels

Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45

21

Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4

22

Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 19: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

19

Knowing your International Hotels INTERNATIONAL HOTEL CHAINS

There are many international hotel chains worldwide and this gives you a knowledge of

the international hotel chains and there categories

Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels

20

Knowing your International Hotels

Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45

21

Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4

22

Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 20: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

20

Knowing your International Hotels

Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45

21

Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4

22

Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 21: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

21

Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4

22

Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 22: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

22

Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 23: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

23

Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 24: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

24

Four Seasons 5+

Kempinski 5+

Fairmont hotels 5+

Rocco Forte Hotels 5+

Shangri La hotels 5+

Mandarin Oriental 5+

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 25: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

25

Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years

Top 10 Countries

United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco

UNDERSTANDING YOUR CITIESDESTINATIONS

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 26: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

26

Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh

UNDERSTANDING YOUR CITIESDESTINATIONS

Top 15 Cities New York Los Angeles Casa Blanca Penang

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 27: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

27

UNDERSTANDING YOUR CITIESDESTINATIONS Dubai

Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020

Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm

Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 28: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

28

UNDERSTANDING YOUR CITIESDESTINATIONS

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 29: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

29

UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city

Attractionrsquos

bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market

Popular locations in Istanbul

bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square

bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 30: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

30

UNDERSTANDING YOUR CITIESDESTINATIONS

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 31: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

31

UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy

Attractionrsquos

bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur

bull Jalan Bukit Bintangbull Jalan Alor

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 32: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

32

UNDERSTANDING YOUR CITIESDESTINATIONS

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 33: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

33

UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang

Attractionrsquos

bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 34: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

34

UNDERSTANDING YOUR CITIESDESTINATIONS

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 35: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

35

HOW TO SELL FURSAN LEISURE PACKAGES

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 36: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

36

What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly

If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)

HOW TO SELL FURSAN LEISURE PACKAGES

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 37: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

37

How to book a package

First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs

HOW TO SELL FURSAN LEISURE PACKAGES

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 38: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

38

How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media

These will be sent to you by e mail

Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you

If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking

The Op Staff will reply to you within 24hrs

As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client

HOW TO SELL FURSAN LEISURE PACKAGES

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 39: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

39

Sample package

HOW TO SELL FURSAN LEISURE PACKAGES

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 40: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

40

Sample package details for TTS staff

No of Nights City Hotel NamesPackage rate per

person in DBL room sharing

04 Night Vienna Holiday Inn City or Similar

490003 Nights Salzburg Wyndham Grand or Similar

03 Nights Munich Eurostars Grand Central or Similar

AUSTRIA Package10 Nights 11 Days

Vienna - Salzburg ndash Munich

ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure

Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket

bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 41: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

41

REFERENCE GUIDE FOR VISArsquoS

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 42: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

42

Country Visa Fee (including embassy fee Fursan

service charge amp insurance for 1 month)

GERMANY

Adult 1050

Child under 12 years 840

Child under 6 years 660

SPAIN

Adult 1050

Child under 12 years 840

Child under 6 years 660

FRANCE

Adult Saudi National for 4 YearsOther national normal visa

19701050

Child under 12 yearsSaudi National for 4 YearsOther national normal visa

1800840

Child under 6 yearsSaudi National for 4 YearsOther national normal visa

1580660

ITALY

Adult 1050

Child under 12 years 840

Child under 6 years 660

AUSTRIA

Adult 1050

Child under 12 years 840

Child under 6 years 660

GREECE 1050

SCHENGEN VISA

Add VIP charge SR 280 in case of no appointment

Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 43: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

43

Normal With VIP appointment

VIP amp Priority

6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355

Visa Fee for Adult 1153

For Student 2083(including SEVIS online

fee)

UK VISA

USA VISA

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 44: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

44

HOW TO MAKE LEISURE BOOKINGS ON CRM

Visa fee 1400

CANADA VISA

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 45: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

45

OTHER COUNTRIESCountry Processing days Selling Price

Thailand BusinessThailand Tourist 5 days 600

460

India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550

650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900

1300

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 46: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

46

Requirements for US Visaاألمريكية المتحدة الواليات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund

5 (2) recent color photograph size 55 with white background and without head cover

6 Copy of the exit amp reentry for non-Saudis

7 Copy of Iqama for non-Saudis

8 A personal interview at the embassy

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ

ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ

ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ

ϑ ϳϟΎϛΗ ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ

˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ

6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 47: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

47

Requirements for UK Visaبريطانيا سفارة طلبات

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Fill out the forms (request)

4 Bank account statement for the last 3 months

in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Copy of ID amp need family ID if travelling

with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a

fingerprint

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6

έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ

3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 48: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

48

Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ

1 A valid passport must be valid more than 6 months from date of travel

2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce

3 Complete the visa application form

4 Bank account statement for the last 3

months in English amp stamped by the bank with sufficient fund

5 (2) recent color passport size photograph

with white background and without head cover

6 Hotel confirmation

7 Confirmed roundtrip ticket

8 Copy of ID amp need family ID if travelling with

family for Saudis

9 Copy of the exit amp reentry for non-Saudis

10 Copy of Iqama for non-Saudis

11 Travel insurance coverage of not less than 30000 euros

12 Attend personally to the embassy for

Biometric

1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ

6έϔγϟΦϳέΎΗϥϣέϬη

2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ

ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ

ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ

3 ΕέΎϣΗγϻΔΑόΗ

4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη

ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ

ΔϠΣέϟ

5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ

Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ

6 ϕΩϧϔϟί ΟΣΩϳϛΗ

7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ

8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ

ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ

9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ

10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ

11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ

12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 49: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

49

CONFIDENTIAL VISA FEES WALK-IN CUSTOMER

OTHER COUNTRIES

Country Processing days Selling Price

Thailand Business Thailand Tourist

5 days 600 460

India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)

1 week 550 650

Singapore 5 days 340

Japan 1 week 420

Malaysia 5 days 400

Philippines 12-14 days 650

Taiwan 1 week 500

China Single Entry 3Months China Double Entry 3-6Months 1 week 790

940

Turkey 1 week 525

South Africa - 545

Lebanon 1 week 440

Egypt 1 week 400

Sudan 4 days 665

Tunisia 1 week 425

Korea 1 week 460

Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900

1300

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 50: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

50

REFERENCE GUIDE TRAVELS INSURANCE

TRAVEL INSURANCE - ALRAJHI TAKAFUL

REQUIRED DOCUMENTS amp DETAILS

1) PASSPORT COPY

2) SAUDI ID COPY (OR) IQAMA COPY

3) TRAVEL DATE

4) MOBILE

5) DURATION

6) COUNTRY

7) ADDRESS (including PO BOX and zip code)

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 51: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

51

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 52: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

52

REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 53: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

53

INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 54: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

54

HOW TO CONTACT FOR VISA IDL amp INSURANCE

Manager Visa Department

Mr Habeeb Basheer

Contact Details of Visa Department

056 931 6073054 405 4219

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 55: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

55

HOW TO OBTAIN A COPY

Go to wwwfursancomsa

Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You
Page 56: Basic Leisure Training for TTS 1. The Fursan Advantage Branches All over the Kingdom The Largest Travel Service provider in the Kingdom. Massive infrastructure

56

Thank You

  • Slide 1
  • The Fursan Advantage
  • Objectives
  • What Leisure products does Fursan have to Offer
  • Fursan Leisure Services
  • Related Fursan Leisure Services
  • Process Flow in Leisure
  • Slide 8
  • Slide 9
  • Contact Details for Operation Staff
  • Contact Details for Operation Staff (2)
  • Contact Details for Operation Staff (3)
  • Acronyms in Booking Hotels
  • Acronyms in Booking Hotels (2)
  • Acronyms in Booking Hotels (3)
  • Acronyms in Booking Hotels (4)
  • Acronyms in Booking Hotels (5)
  • Hotel words in Arabic English
  • Knowing your International Hotels
  • Knowing your International Hotels (2)
  • Slide 21
  • Slide 22
  • Slide 23
  • Slide 24
  • UNDERSTANDING YOUR CITIESDESTINATIONS
  • UNDERSTANDING YOUR CITIESDESTINATIONS (2)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (3)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (4)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (5)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (6)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (7)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (8)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (9)
  • UNDERSTANDING YOUR CITIESDESTINATIONS (10)
  • HOW TO SELL FURSAN LEISURE PACKAGES
  • Slide 36
  • Slide 37
  • Slide 38
  • Slide 39
  • Slide 40
  • Slide 41
  • Slide 42
  • Slide 43
  • HOW TO MAKE LEISURE BOOKINGS ON CRM
  • Slide 45
  • Slide 46
  • Slide 47
  • Slide 48
  • Slide 49
  • Slide 50
  • Slide 51
  • Slide 52
  • Slide 53
  • HOW TO CONTACT FOR VISA IDL amp INSURANCE
  • HOW TO OBTAIN A COPY
  • Thank You