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1
Basic Leisure Training for TTS
2
The Fursan Advantage
Branches All over the Kingdom
The Largest Travel Service provider in the Kingdom
Massive infrastructure
Worldwide Hotel Bookings
FAIRNESS amp EQUITYUNIFORMITY amp CONSISTENCYRESPECTABILITY amp CREDIBILITYSINCERITY amp TRANSPARENCYACCOUNTABILITY amp RESPONSIBILITYNOBILITY amp DECENCY
Worldwide Packages at Competitive rates
Fast and reliable Service
Competitive Fares
Various Services in the Travels Industry
3
bull Our Vision
bull ldquoTo be the market leader in the provision of high quality diversified and fairly competitive travel services and solutions in the Middle East amp North Africa Regionrdquo
bull Our Mission
bull ldquoWe shall exert our best effort to maximize value for our stakeholders by conducting ourselves positively and constructively in the communities in which we serve continuously improving our products carefully analyzing the market to understand the existing and the future needs of our clients innovatively designing new products and solutions and acting always ethically and responsiblyrdquo
bull Our Values
bull Our values are more than just words They tell what we strive for in order to fulfill our mission The values of Fursan Travel are
Objectives
4
bull Accommodationso Hotel Bookings o Furnished Apartments Suits amp Villaso Special Accommodation Services
bull Tours amp Holidays Productso Packages (Ready -Made Tailor-Made)o Business Packageso Educational Packageso Honeymoon Packageso Leisure Packageso Seasonal Packages (Spring break midyear break summer break Eid Break Group Packages)
What Leisure products does Fursan have to Offer
5
bull Tourso Rejuvenation Tourso SPAo Sports Tourso Safari Tourso Cruise Tourso Ski Tourso Diving Tourso City Sight-seeing Tourso Special Tours
bull Transportation Rental Serviceso Charter Flighto Car Rental (With Without Driver)o Train Tickets
Fursan Leisure Services
6
bull VISA IDL and Insurance Serviceso Entry Visao VISA Application Filling o International Driving Licenseo Translation of employer letterso Travel Insurance
bull Airport Serviceso Meet and Assist
Related Fursan Leisure Services
7
Process Flow in Leisure
8
Proposed Process Flow on Operations for Leisure
Retail
Rate High
Client
Client requires tailor made
package
Hotel not in CRM Regret
Check Destination on CRM
Government Corporate
Rate is ok for the client
TTS Staff
Issue Voucher
In Case booking is within 24
hours
Send to follow up on booking with the hotel directly
9
Rate High Client requires tailor made
package
Hotel not in CRM
Rate is ok for the client
Check source IE
Booking com Expedia
Competitors
In case online kindly check
online physically as
most times the rates are
excluding Taxes amp Breakfast
In case rates are still high contact operation staff to identify the
hotel and provide an
offline option or provide a discount
In case requested hotel
is not in the system contact the operation staff for an offline rate
Obtain the details from the client and send an e mail to
the operation staff to get a tailor made package as per the
clientrsquos requirements
Request the client 24 - 48 hrs to
provide the quote
Packages by marketing team
You will receive all details on a separate sheet
on how to book etc with all instructions
MOH amp MOD or corporate staff who have clients booked
directly with the hotel has to raise a voucher manually
on CRM and submit this along
with the TO to the operation team with all details to make
payment
10
Contact Details for Operation Staff Operation staff will be there to only assist all TTS staff and not to handle any clients directly
Operational Staff to be contacted in case a hotel is not available in the CRM Package request details etc Corporate e mail
Veer Reddy veerreddyfursancomsaSaroar Kamal saroarkamalfursancomsa Government e mail Ouday - MOH MOD oalsubihifursancomsaMisel Tawfik mtawfekfursancomsaAhmed Sabra ahmadmohannafursancomsa
11
Contact Details for Operation Staff Follow Up Staff e mail Sanal Kumar sanalkumarfursancomsaShezard Malik smalikfursncomsa Education amp Medical Spa treatment Sadig Mohamed sadigfursancomsa Retail Eyas Abdullah eqasrawifursancomsaLama Mohammed lmohdfursancomsa FranchaiseMutaz Al Nur manurfursancomsaWaleed Taha waleedtahafursancomsa Train TicketsShezard Malik smalikfursancomsa
12
Contact Details for Operation Staff
Op Staff TOLL FREE 920 000 442
Senior Operations Managers Leisure Hamza Babker hamzafursancomsa
Ahmed Abdelhafez ahmedhafizfursancomsa
13
Acronyms in Booking Hotels What Is ldquoFITrdquo
ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system
Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star
Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts
Downtown Hotels Airport Hotels Island Resorts
14
Acronyms in Booking Hotels
Guest Room Categories
Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra
bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the
club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other
15
Acronyms in Booking Hotels Meal Types
RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought
the day)
Room Types
Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club
lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge
facilities
16
Acronyms in Booking Hotels Room Types by View
City View Garden View Sea View Partial Sea view Beach front Mountain View
Types of breakfast
Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service
What Status
VIP ndash Very Important Persons CIP ndash Commercially important person
17
Acronyms in Booking Hotels
Check In Check Out at Hotel
The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability
18
Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car
Tha jeer Siyarath Siyahiya
bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing
Jawla siyaheeya
19
Knowing your International Hotels INTERNATIONAL HOTEL CHAINS
There are many international hotel chains worldwide and this gives you a knowledge of
the international hotel chains and there categories
Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels
20
Knowing your International Hotels
Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45
21
Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4
22
Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
2
The Fursan Advantage
Branches All over the Kingdom
The Largest Travel Service provider in the Kingdom
Massive infrastructure
Worldwide Hotel Bookings
FAIRNESS amp EQUITYUNIFORMITY amp CONSISTENCYRESPECTABILITY amp CREDIBILITYSINCERITY amp TRANSPARENCYACCOUNTABILITY amp RESPONSIBILITYNOBILITY amp DECENCY
Worldwide Packages at Competitive rates
Fast and reliable Service
Competitive Fares
Various Services in the Travels Industry
3
bull Our Vision
bull ldquoTo be the market leader in the provision of high quality diversified and fairly competitive travel services and solutions in the Middle East amp North Africa Regionrdquo
bull Our Mission
bull ldquoWe shall exert our best effort to maximize value for our stakeholders by conducting ourselves positively and constructively in the communities in which we serve continuously improving our products carefully analyzing the market to understand the existing and the future needs of our clients innovatively designing new products and solutions and acting always ethically and responsiblyrdquo
bull Our Values
bull Our values are more than just words They tell what we strive for in order to fulfill our mission The values of Fursan Travel are
Objectives
4
bull Accommodationso Hotel Bookings o Furnished Apartments Suits amp Villaso Special Accommodation Services
bull Tours amp Holidays Productso Packages (Ready -Made Tailor-Made)o Business Packageso Educational Packageso Honeymoon Packageso Leisure Packageso Seasonal Packages (Spring break midyear break summer break Eid Break Group Packages)
What Leisure products does Fursan have to Offer
5
bull Tourso Rejuvenation Tourso SPAo Sports Tourso Safari Tourso Cruise Tourso Ski Tourso Diving Tourso City Sight-seeing Tourso Special Tours
bull Transportation Rental Serviceso Charter Flighto Car Rental (With Without Driver)o Train Tickets
Fursan Leisure Services
6
bull VISA IDL and Insurance Serviceso Entry Visao VISA Application Filling o International Driving Licenseo Translation of employer letterso Travel Insurance
bull Airport Serviceso Meet and Assist
Related Fursan Leisure Services
7
Process Flow in Leisure
8
Proposed Process Flow on Operations for Leisure
Retail
Rate High
Client
Client requires tailor made
package
Hotel not in CRM Regret
Check Destination on CRM
Government Corporate
Rate is ok for the client
TTS Staff
Issue Voucher
In Case booking is within 24
hours
Send to follow up on booking with the hotel directly
9
Rate High Client requires tailor made
package
Hotel not in CRM
Rate is ok for the client
Check source IE
Booking com Expedia
Competitors
In case online kindly check
online physically as
most times the rates are
excluding Taxes amp Breakfast
In case rates are still high contact operation staff to identify the
hotel and provide an
offline option or provide a discount
In case requested hotel
is not in the system contact the operation staff for an offline rate
Obtain the details from the client and send an e mail to
the operation staff to get a tailor made package as per the
clientrsquos requirements
Request the client 24 - 48 hrs to
provide the quote
Packages by marketing team
You will receive all details on a separate sheet
on how to book etc with all instructions
MOH amp MOD or corporate staff who have clients booked
directly with the hotel has to raise a voucher manually
on CRM and submit this along
with the TO to the operation team with all details to make
payment
10
Contact Details for Operation Staff Operation staff will be there to only assist all TTS staff and not to handle any clients directly
Operational Staff to be contacted in case a hotel is not available in the CRM Package request details etc Corporate e mail
Veer Reddy veerreddyfursancomsaSaroar Kamal saroarkamalfursancomsa Government e mail Ouday - MOH MOD oalsubihifursancomsaMisel Tawfik mtawfekfursancomsaAhmed Sabra ahmadmohannafursancomsa
11
Contact Details for Operation Staff Follow Up Staff e mail Sanal Kumar sanalkumarfursancomsaShezard Malik smalikfursncomsa Education amp Medical Spa treatment Sadig Mohamed sadigfursancomsa Retail Eyas Abdullah eqasrawifursancomsaLama Mohammed lmohdfursancomsa FranchaiseMutaz Al Nur manurfursancomsaWaleed Taha waleedtahafursancomsa Train TicketsShezard Malik smalikfursancomsa
12
Contact Details for Operation Staff
Op Staff TOLL FREE 920 000 442
Senior Operations Managers Leisure Hamza Babker hamzafursancomsa
Ahmed Abdelhafez ahmedhafizfursancomsa
13
Acronyms in Booking Hotels What Is ldquoFITrdquo
ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system
Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star
Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts
Downtown Hotels Airport Hotels Island Resorts
14
Acronyms in Booking Hotels
Guest Room Categories
Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra
bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the
club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other
15
Acronyms in Booking Hotels Meal Types
RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought
the day)
Room Types
Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club
lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge
facilities
16
Acronyms in Booking Hotels Room Types by View
City View Garden View Sea View Partial Sea view Beach front Mountain View
Types of breakfast
Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service
What Status
VIP ndash Very Important Persons CIP ndash Commercially important person
17
Acronyms in Booking Hotels
Check In Check Out at Hotel
The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability
18
Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car
Tha jeer Siyarath Siyahiya
bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing
Jawla siyaheeya
19
Knowing your International Hotels INTERNATIONAL HOTEL CHAINS
There are many international hotel chains worldwide and this gives you a knowledge of
the international hotel chains and there categories
Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels
20
Knowing your International Hotels
Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45
21
Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4
22
Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
3
bull Our Vision
bull ldquoTo be the market leader in the provision of high quality diversified and fairly competitive travel services and solutions in the Middle East amp North Africa Regionrdquo
bull Our Mission
bull ldquoWe shall exert our best effort to maximize value for our stakeholders by conducting ourselves positively and constructively in the communities in which we serve continuously improving our products carefully analyzing the market to understand the existing and the future needs of our clients innovatively designing new products and solutions and acting always ethically and responsiblyrdquo
bull Our Values
bull Our values are more than just words They tell what we strive for in order to fulfill our mission The values of Fursan Travel are
Objectives
4
bull Accommodationso Hotel Bookings o Furnished Apartments Suits amp Villaso Special Accommodation Services
bull Tours amp Holidays Productso Packages (Ready -Made Tailor-Made)o Business Packageso Educational Packageso Honeymoon Packageso Leisure Packageso Seasonal Packages (Spring break midyear break summer break Eid Break Group Packages)
What Leisure products does Fursan have to Offer
5
bull Tourso Rejuvenation Tourso SPAo Sports Tourso Safari Tourso Cruise Tourso Ski Tourso Diving Tourso City Sight-seeing Tourso Special Tours
bull Transportation Rental Serviceso Charter Flighto Car Rental (With Without Driver)o Train Tickets
Fursan Leisure Services
6
bull VISA IDL and Insurance Serviceso Entry Visao VISA Application Filling o International Driving Licenseo Translation of employer letterso Travel Insurance
bull Airport Serviceso Meet and Assist
Related Fursan Leisure Services
7
Process Flow in Leisure
8
Proposed Process Flow on Operations for Leisure
Retail
Rate High
Client
Client requires tailor made
package
Hotel not in CRM Regret
Check Destination on CRM
Government Corporate
Rate is ok for the client
TTS Staff
Issue Voucher
In Case booking is within 24
hours
Send to follow up on booking with the hotel directly
9
Rate High Client requires tailor made
package
Hotel not in CRM
Rate is ok for the client
Check source IE
Booking com Expedia
Competitors
In case online kindly check
online physically as
most times the rates are
excluding Taxes amp Breakfast
In case rates are still high contact operation staff to identify the
hotel and provide an
offline option or provide a discount
In case requested hotel
is not in the system contact the operation staff for an offline rate
Obtain the details from the client and send an e mail to
the operation staff to get a tailor made package as per the
clientrsquos requirements
Request the client 24 - 48 hrs to
provide the quote
Packages by marketing team
You will receive all details on a separate sheet
on how to book etc with all instructions
MOH amp MOD or corporate staff who have clients booked
directly with the hotel has to raise a voucher manually
on CRM and submit this along
with the TO to the operation team with all details to make
payment
10
Contact Details for Operation Staff Operation staff will be there to only assist all TTS staff and not to handle any clients directly
Operational Staff to be contacted in case a hotel is not available in the CRM Package request details etc Corporate e mail
Veer Reddy veerreddyfursancomsaSaroar Kamal saroarkamalfursancomsa Government e mail Ouday - MOH MOD oalsubihifursancomsaMisel Tawfik mtawfekfursancomsaAhmed Sabra ahmadmohannafursancomsa
11
Contact Details for Operation Staff Follow Up Staff e mail Sanal Kumar sanalkumarfursancomsaShezard Malik smalikfursncomsa Education amp Medical Spa treatment Sadig Mohamed sadigfursancomsa Retail Eyas Abdullah eqasrawifursancomsaLama Mohammed lmohdfursancomsa FranchaiseMutaz Al Nur manurfursancomsaWaleed Taha waleedtahafursancomsa Train TicketsShezard Malik smalikfursancomsa
12
Contact Details for Operation Staff
Op Staff TOLL FREE 920 000 442
Senior Operations Managers Leisure Hamza Babker hamzafursancomsa
Ahmed Abdelhafez ahmedhafizfursancomsa
13
Acronyms in Booking Hotels What Is ldquoFITrdquo
ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system
Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star
Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts
Downtown Hotels Airport Hotels Island Resorts
14
Acronyms in Booking Hotels
Guest Room Categories
Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra
bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the
club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other
15
Acronyms in Booking Hotels Meal Types
RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought
the day)
Room Types
Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club
lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge
facilities
16
Acronyms in Booking Hotels Room Types by View
City View Garden View Sea View Partial Sea view Beach front Mountain View
Types of breakfast
Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service
What Status
VIP ndash Very Important Persons CIP ndash Commercially important person
17
Acronyms in Booking Hotels
Check In Check Out at Hotel
The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability
18
Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car
Tha jeer Siyarath Siyahiya
bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing
Jawla siyaheeya
19
Knowing your International Hotels INTERNATIONAL HOTEL CHAINS
There are many international hotel chains worldwide and this gives you a knowledge of
the international hotel chains and there categories
Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels
20
Knowing your International Hotels
Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45
21
Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4
22
Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
4
bull Accommodationso Hotel Bookings o Furnished Apartments Suits amp Villaso Special Accommodation Services
bull Tours amp Holidays Productso Packages (Ready -Made Tailor-Made)o Business Packageso Educational Packageso Honeymoon Packageso Leisure Packageso Seasonal Packages (Spring break midyear break summer break Eid Break Group Packages)
What Leisure products does Fursan have to Offer
5
bull Tourso Rejuvenation Tourso SPAo Sports Tourso Safari Tourso Cruise Tourso Ski Tourso Diving Tourso City Sight-seeing Tourso Special Tours
bull Transportation Rental Serviceso Charter Flighto Car Rental (With Without Driver)o Train Tickets
Fursan Leisure Services
6
bull VISA IDL and Insurance Serviceso Entry Visao VISA Application Filling o International Driving Licenseo Translation of employer letterso Travel Insurance
bull Airport Serviceso Meet and Assist
Related Fursan Leisure Services
7
Process Flow in Leisure
8
Proposed Process Flow on Operations for Leisure
Retail
Rate High
Client
Client requires tailor made
package
Hotel not in CRM Regret
Check Destination on CRM
Government Corporate
Rate is ok for the client
TTS Staff
Issue Voucher
In Case booking is within 24
hours
Send to follow up on booking with the hotel directly
9
Rate High Client requires tailor made
package
Hotel not in CRM
Rate is ok for the client
Check source IE
Booking com Expedia
Competitors
In case online kindly check
online physically as
most times the rates are
excluding Taxes amp Breakfast
In case rates are still high contact operation staff to identify the
hotel and provide an
offline option or provide a discount
In case requested hotel
is not in the system contact the operation staff for an offline rate
Obtain the details from the client and send an e mail to
the operation staff to get a tailor made package as per the
clientrsquos requirements
Request the client 24 - 48 hrs to
provide the quote
Packages by marketing team
You will receive all details on a separate sheet
on how to book etc with all instructions
MOH amp MOD or corporate staff who have clients booked
directly with the hotel has to raise a voucher manually
on CRM and submit this along
with the TO to the operation team with all details to make
payment
10
Contact Details for Operation Staff Operation staff will be there to only assist all TTS staff and not to handle any clients directly
Operational Staff to be contacted in case a hotel is not available in the CRM Package request details etc Corporate e mail
Veer Reddy veerreddyfursancomsaSaroar Kamal saroarkamalfursancomsa Government e mail Ouday - MOH MOD oalsubihifursancomsaMisel Tawfik mtawfekfursancomsaAhmed Sabra ahmadmohannafursancomsa
11
Contact Details for Operation Staff Follow Up Staff e mail Sanal Kumar sanalkumarfursancomsaShezard Malik smalikfursncomsa Education amp Medical Spa treatment Sadig Mohamed sadigfursancomsa Retail Eyas Abdullah eqasrawifursancomsaLama Mohammed lmohdfursancomsa FranchaiseMutaz Al Nur manurfursancomsaWaleed Taha waleedtahafursancomsa Train TicketsShezard Malik smalikfursancomsa
12
Contact Details for Operation Staff
Op Staff TOLL FREE 920 000 442
Senior Operations Managers Leisure Hamza Babker hamzafursancomsa
Ahmed Abdelhafez ahmedhafizfursancomsa
13
Acronyms in Booking Hotels What Is ldquoFITrdquo
ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system
Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star
Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts
Downtown Hotels Airport Hotels Island Resorts
14
Acronyms in Booking Hotels
Guest Room Categories
Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra
bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the
club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other
15
Acronyms in Booking Hotels Meal Types
RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought
the day)
Room Types
Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club
lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge
facilities
16
Acronyms in Booking Hotels Room Types by View
City View Garden View Sea View Partial Sea view Beach front Mountain View
Types of breakfast
Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service
What Status
VIP ndash Very Important Persons CIP ndash Commercially important person
17
Acronyms in Booking Hotels
Check In Check Out at Hotel
The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability
18
Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car
Tha jeer Siyarath Siyahiya
bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing
Jawla siyaheeya
19
Knowing your International Hotels INTERNATIONAL HOTEL CHAINS
There are many international hotel chains worldwide and this gives you a knowledge of
the international hotel chains and there categories
Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels
20
Knowing your International Hotels
Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45
21
Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4
22
Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
5
bull Tourso Rejuvenation Tourso SPAo Sports Tourso Safari Tourso Cruise Tourso Ski Tourso Diving Tourso City Sight-seeing Tourso Special Tours
bull Transportation Rental Serviceso Charter Flighto Car Rental (With Without Driver)o Train Tickets
Fursan Leisure Services
6
bull VISA IDL and Insurance Serviceso Entry Visao VISA Application Filling o International Driving Licenseo Translation of employer letterso Travel Insurance
bull Airport Serviceso Meet and Assist
Related Fursan Leisure Services
7
Process Flow in Leisure
8
Proposed Process Flow on Operations for Leisure
Retail
Rate High
Client
Client requires tailor made
package
Hotel not in CRM Regret
Check Destination on CRM
Government Corporate
Rate is ok for the client
TTS Staff
Issue Voucher
In Case booking is within 24
hours
Send to follow up on booking with the hotel directly
9
Rate High Client requires tailor made
package
Hotel not in CRM
Rate is ok for the client
Check source IE
Booking com Expedia
Competitors
In case online kindly check
online physically as
most times the rates are
excluding Taxes amp Breakfast
In case rates are still high contact operation staff to identify the
hotel and provide an
offline option or provide a discount
In case requested hotel
is not in the system contact the operation staff for an offline rate
Obtain the details from the client and send an e mail to
the operation staff to get a tailor made package as per the
clientrsquos requirements
Request the client 24 - 48 hrs to
provide the quote
Packages by marketing team
You will receive all details on a separate sheet
on how to book etc with all instructions
MOH amp MOD or corporate staff who have clients booked
directly with the hotel has to raise a voucher manually
on CRM and submit this along
with the TO to the operation team with all details to make
payment
10
Contact Details for Operation Staff Operation staff will be there to only assist all TTS staff and not to handle any clients directly
Operational Staff to be contacted in case a hotel is not available in the CRM Package request details etc Corporate e mail
Veer Reddy veerreddyfursancomsaSaroar Kamal saroarkamalfursancomsa Government e mail Ouday - MOH MOD oalsubihifursancomsaMisel Tawfik mtawfekfursancomsaAhmed Sabra ahmadmohannafursancomsa
11
Contact Details for Operation Staff Follow Up Staff e mail Sanal Kumar sanalkumarfursancomsaShezard Malik smalikfursncomsa Education amp Medical Spa treatment Sadig Mohamed sadigfursancomsa Retail Eyas Abdullah eqasrawifursancomsaLama Mohammed lmohdfursancomsa FranchaiseMutaz Al Nur manurfursancomsaWaleed Taha waleedtahafursancomsa Train TicketsShezard Malik smalikfursancomsa
12
Contact Details for Operation Staff
Op Staff TOLL FREE 920 000 442
Senior Operations Managers Leisure Hamza Babker hamzafursancomsa
Ahmed Abdelhafez ahmedhafizfursancomsa
13
Acronyms in Booking Hotels What Is ldquoFITrdquo
ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system
Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star
Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts
Downtown Hotels Airport Hotels Island Resorts
14
Acronyms in Booking Hotels
Guest Room Categories
Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra
bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the
club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other
15
Acronyms in Booking Hotels Meal Types
RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought
the day)
Room Types
Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club
lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge
facilities
16
Acronyms in Booking Hotels Room Types by View
City View Garden View Sea View Partial Sea view Beach front Mountain View
Types of breakfast
Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service
What Status
VIP ndash Very Important Persons CIP ndash Commercially important person
17
Acronyms in Booking Hotels
Check In Check Out at Hotel
The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability
18
Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car
Tha jeer Siyarath Siyahiya
bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing
Jawla siyaheeya
19
Knowing your International Hotels INTERNATIONAL HOTEL CHAINS
There are many international hotel chains worldwide and this gives you a knowledge of
the international hotel chains and there categories
Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels
20
Knowing your International Hotels
Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45
21
Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4
22
Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
6
bull VISA IDL and Insurance Serviceso Entry Visao VISA Application Filling o International Driving Licenseo Translation of employer letterso Travel Insurance
bull Airport Serviceso Meet and Assist
Related Fursan Leisure Services
7
Process Flow in Leisure
8
Proposed Process Flow on Operations for Leisure
Retail
Rate High
Client
Client requires tailor made
package
Hotel not in CRM Regret
Check Destination on CRM
Government Corporate
Rate is ok for the client
TTS Staff
Issue Voucher
In Case booking is within 24
hours
Send to follow up on booking with the hotel directly
9
Rate High Client requires tailor made
package
Hotel not in CRM
Rate is ok for the client
Check source IE
Booking com Expedia
Competitors
In case online kindly check
online physically as
most times the rates are
excluding Taxes amp Breakfast
In case rates are still high contact operation staff to identify the
hotel and provide an
offline option or provide a discount
In case requested hotel
is not in the system contact the operation staff for an offline rate
Obtain the details from the client and send an e mail to
the operation staff to get a tailor made package as per the
clientrsquos requirements
Request the client 24 - 48 hrs to
provide the quote
Packages by marketing team
You will receive all details on a separate sheet
on how to book etc with all instructions
MOH amp MOD or corporate staff who have clients booked
directly with the hotel has to raise a voucher manually
on CRM and submit this along
with the TO to the operation team with all details to make
payment
10
Contact Details for Operation Staff Operation staff will be there to only assist all TTS staff and not to handle any clients directly
Operational Staff to be contacted in case a hotel is not available in the CRM Package request details etc Corporate e mail
Veer Reddy veerreddyfursancomsaSaroar Kamal saroarkamalfursancomsa Government e mail Ouday - MOH MOD oalsubihifursancomsaMisel Tawfik mtawfekfursancomsaAhmed Sabra ahmadmohannafursancomsa
11
Contact Details for Operation Staff Follow Up Staff e mail Sanal Kumar sanalkumarfursancomsaShezard Malik smalikfursncomsa Education amp Medical Spa treatment Sadig Mohamed sadigfursancomsa Retail Eyas Abdullah eqasrawifursancomsaLama Mohammed lmohdfursancomsa FranchaiseMutaz Al Nur manurfursancomsaWaleed Taha waleedtahafursancomsa Train TicketsShezard Malik smalikfursancomsa
12
Contact Details for Operation Staff
Op Staff TOLL FREE 920 000 442
Senior Operations Managers Leisure Hamza Babker hamzafursancomsa
Ahmed Abdelhafez ahmedhafizfursancomsa
13
Acronyms in Booking Hotels What Is ldquoFITrdquo
ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system
Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star
Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts
Downtown Hotels Airport Hotels Island Resorts
14
Acronyms in Booking Hotels
Guest Room Categories
Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra
bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the
club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other
15
Acronyms in Booking Hotels Meal Types
RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought
the day)
Room Types
Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club
lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge
facilities
16
Acronyms in Booking Hotels Room Types by View
City View Garden View Sea View Partial Sea view Beach front Mountain View
Types of breakfast
Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service
What Status
VIP ndash Very Important Persons CIP ndash Commercially important person
17
Acronyms in Booking Hotels
Check In Check Out at Hotel
The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability
18
Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car
Tha jeer Siyarath Siyahiya
bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing
Jawla siyaheeya
19
Knowing your International Hotels INTERNATIONAL HOTEL CHAINS
There are many international hotel chains worldwide and this gives you a knowledge of
the international hotel chains and there categories
Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels
20
Knowing your International Hotels
Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45
21
Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4
22
Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
7
Process Flow in Leisure
8
Proposed Process Flow on Operations for Leisure
Retail
Rate High
Client
Client requires tailor made
package
Hotel not in CRM Regret
Check Destination on CRM
Government Corporate
Rate is ok for the client
TTS Staff
Issue Voucher
In Case booking is within 24
hours
Send to follow up on booking with the hotel directly
9
Rate High Client requires tailor made
package
Hotel not in CRM
Rate is ok for the client
Check source IE
Booking com Expedia
Competitors
In case online kindly check
online physically as
most times the rates are
excluding Taxes amp Breakfast
In case rates are still high contact operation staff to identify the
hotel and provide an
offline option or provide a discount
In case requested hotel
is not in the system contact the operation staff for an offline rate
Obtain the details from the client and send an e mail to
the operation staff to get a tailor made package as per the
clientrsquos requirements
Request the client 24 - 48 hrs to
provide the quote
Packages by marketing team
You will receive all details on a separate sheet
on how to book etc with all instructions
MOH amp MOD or corporate staff who have clients booked
directly with the hotel has to raise a voucher manually
on CRM and submit this along
with the TO to the operation team with all details to make
payment
10
Contact Details for Operation Staff Operation staff will be there to only assist all TTS staff and not to handle any clients directly
Operational Staff to be contacted in case a hotel is not available in the CRM Package request details etc Corporate e mail
Veer Reddy veerreddyfursancomsaSaroar Kamal saroarkamalfursancomsa Government e mail Ouday - MOH MOD oalsubihifursancomsaMisel Tawfik mtawfekfursancomsaAhmed Sabra ahmadmohannafursancomsa
11
Contact Details for Operation Staff Follow Up Staff e mail Sanal Kumar sanalkumarfursancomsaShezard Malik smalikfursncomsa Education amp Medical Spa treatment Sadig Mohamed sadigfursancomsa Retail Eyas Abdullah eqasrawifursancomsaLama Mohammed lmohdfursancomsa FranchaiseMutaz Al Nur manurfursancomsaWaleed Taha waleedtahafursancomsa Train TicketsShezard Malik smalikfursancomsa
12
Contact Details for Operation Staff
Op Staff TOLL FREE 920 000 442
Senior Operations Managers Leisure Hamza Babker hamzafursancomsa
Ahmed Abdelhafez ahmedhafizfursancomsa
13
Acronyms in Booking Hotels What Is ldquoFITrdquo
ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system
Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star
Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts
Downtown Hotels Airport Hotels Island Resorts
14
Acronyms in Booking Hotels
Guest Room Categories
Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra
bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the
club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other
15
Acronyms in Booking Hotels Meal Types
RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought
the day)
Room Types
Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club
lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge
facilities
16
Acronyms in Booking Hotels Room Types by View
City View Garden View Sea View Partial Sea view Beach front Mountain View
Types of breakfast
Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service
What Status
VIP ndash Very Important Persons CIP ndash Commercially important person
17
Acronyms in Booking Hotels
Check In Check Out at Hotel
The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability
18
Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car
Tha jeer Siyarath Siyahiya
bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing
Jawla siyaheeya
19
Knowing your International Hotels INTERNATIONAL HOTEL CHAINS
There are many international hotel chains worldwide and this gives you a knowledge of
the international hotel chains and there categories
Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels
20
Knowing your International Hotels
Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45
21
Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4
22
Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
8
Proposed Process Flow on Operations for Leisure
Retail
Rate High
Client
Client requires tailor made
package
Hotel not in CRM Regret
Check Destination on CRM
Government Corporate
Rate is ok for the client
TTS Staff
Issue Voucher
In Case booking is within 24
hours
Send to follow up on booking with the hotel directly
9
Rate High Client requires tailor made
package
Hotel not in CRM
Rate is ok for the client
Check source IE
Booking com Expedia
Competitors
In case online kindly check
online physically as
most times the rates are
excluding Taxes amp Breakfast
In case rates are still high contact operation staff to identify the
hotel and provide an
offline option or provide a discount
In case requested hotel
is not in the system contact the operation staff for an offline rate
Obtain the details from the client and send an e mail to
the operation staff to get a tailor made package as per the
clientrsquos requirements
Request the client 24 - 48 hrs to
provide the quote
Packages by marketing team
You will receive all details on a separate sheet
on how to book etc with all instructions
MOH amp MOD or corporate staff who have clients booked
directly with the hotel has to raise a voucher manually
on CRM and submit this along
with the TO to the operation team with all details to make
payment
10
Contact Details for Operation Staff Operation staff will be there to only assist all TTS staff and not to handle any clients directly
Operational Staff to be contacted in case a hotel is not available in the CRM Package request details etc Corporate e mail
Veer Reddy veerreddyfursancomsaSaroar Kamal saroarkamalfursancomsa Government e mail Ouday - MOH MOD oalsubihifursancomsaMisel Tawfik mtawfekfursancomsaAhmed Sabra ahmadmohannafursancomsa
11
Contact Details for Operation Staff Follow Up Staff e mail Sanal Kumar sanalkumarfursancomsaShezard Malik smalikfursncomsa Education amp Medical Spa treatment Sadig Mohamed sadigfursancomsa Retail Eyas Abdullah eqasrawifursancomsaLama Mohammed lmohdfursancomsa FranchaiseMutaz Al Nur manurfursancomsaWaleed Taha waleedtahafursancomsa Train TicketsShezard Malik smalikfursancomsa
12
Contact Details for Operation Staff
Op Staff TOLL FREE 920 000 442
Senior Operations Managers Leisure Hamza Babker hamzafursancomsa
Ahmed Abdelhafez ahmedhafizfursancomsa
13
Acronyms in Booking Hotels What Is ldquoFITrdquo
ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system
Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star
Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts
Downtown Hotels Airport Hotels Island Resorts
14
Acronyms in Booking Hotels
Guest Room Categories
Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra
bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the
club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other
15
Acronyms in Booking Hotels Meal Types
RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought
the day)
Room Types
Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club
lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge
facilities
16
Acronyms in Booking Hotels Room Types by View
City View Garden View Sea View Partial Sea view Beach front Mountain View
Types of breakfast
Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service
What Status
VIP ndash Very Important Persons CIP ndash Commercially important person
17
Acronyms in Booking Hotels
Check In Check Out at Hotel
The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability
18
Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car
Tha jeer Siyarath Siyahiya
bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing
Jawla siyaheeya
19
Knowing your International Hotels INTERNATIONAL HOTEL CHAINS
There are many international hotel chains worldwide and this gives you a knowledge of
the international hotel chains and there categories
Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels
20
Knowing your International Hotels
Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45
21
Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4
22
Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
9
Rate High Client requires tailor made
package
Hotel not in CRM
Rate is ok for the client
Check source IE
Booking com Expedia
Competitors
In case online kindly check
online physically as
most times the rates are
excluding Taxes amp Breakfast
In case rates are still high contact operation staff to identify the
hotel and provide an
offline option or provide a discount
In case requested hotel
is not in the system contact the operation staff for an offline rate
Obtain the details from the client and send an e mail to
the operation staff to get a tailor made package as per the
clientrsquos requirements
Request the client 24 - 48 hrs to
provide the quote
Packages by marketing team
You will receive all details on a separate sheet
on how to book etc with all instructions
MOH amp MOD or corporate staff who have clients booked
directly with the hotel has to raise a voucher manually
on CRM and submit this along
with the TO to the operation team with all details to make
payment
10
Contact Details for Operation Staff Operation staff will be there to only assist all TTS staff and not to handle any clients directly
Operational Staff to be contacted in case a hotel is not available in the CRM Package request details etc Corporate e mail
Veer Reddy veerreddyfursancomsaSaroar Kamal saroarkamalfursancomsa Government e mail Ouday - MOH MOD oalsubihifursancomsaMisel Tawfik mtawfekfursancomsaAhmed Sabra ahmadmohannafursancomsa
11
Contact Details for Operation Staff Follow Up Staff e mail Sanal Kumar sanalkumarfursancomsaShezard Malik smalikfursncomsa Education amp Medical Spa treatment Sadig Mohamed sadigfursancomsa Retail Eyas Abdullah eqasrawifursancomsaLama Mohammed lmohdfursancomsa FranchaiseMutaz Al Nur manurfursancomsaWaleed Taha waleedtahafursancomsa Train TicketsShezard Malik smalikfursancomsa
12
Contact Details for Operation Staff
Op Staff TOLL FREE 920 000 442
Senior Operations Managers Leisure Hamza Babker hamzafursancomsa
Ahmed Abdelhafez ahmedhafizfursancomsa
13
Acronyms in Booking Hotels What Is ldquoFITrdquo
ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system
Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star
Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts
Downtown Hotels Airport Hotels Island Resorts
14
Acronyms in Booking Hotels
Guest Room Categories
Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra
bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the
club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other
15
Acronyms in Booking Hotels Meal Types
RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought
the day)
Room Types
Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club
lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge
facilities
16
Acronyms in Booking Hotels Room Types by View
City View Garden View Sea View Partial Sea view Beach front Mountain View
Types of breakfast
Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service
What Status
VIP ndash Very Important Persons CIP ndash Commercially important person
17
Acronyms in Booking Hotels
Check In Check Out at Hotel
The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability
18
Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car
Tha jeer Siyarath Siyahiya
bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing
Jawla siyaheeya
19
Knowing your International Hotels INTERNATIONAL HOTEL CHAINS
There are many international hotel chains worldwide and this gives you a knowledge of
the international hotel chains and there categories
Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels
20
Knowing your International Hotels
Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45
21
Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4
22
Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
10
Contact Details for Operation Staff Operation staff will be there to only assist all TTS staff and not to handle any clients directly
Operational Staff to be contacted in case a hotel is not available in the CRM Package request details etc Corporate e mail
Veer Reddy veerreddyfursancomsaSaroar Kamal saroarkamalfursancomsa Government e mail Ouday - MOH MOD oalsubihifursancomsaMisel Tawfik mtawfekfursancomsaAhmed Sabra ahmadmohannafursancomsa
11
Contact Details for Operation Staff Follow Up Staff e mail Sanal Kumar sanalkumarfursancomsaShezard Malik smalikfursncomsa Education amp Medical Spa treatment Sadig Mohamed sadigfursancomsa Retail Eyas Abdullah eqasrawifursancomsaLama Mohammed lmohdfursancomsa FranchaiseMutaz Al Nur manurfursancomsaWaleed Taha waleedtahafursancomsa Train TicketsShezard Malik smalikfursancomsa
12
Contact Details for Operation Staff
Op Staff TOLL FREE 920 000 442
Senior Operations Managers Leisure Hamza Babker hamzafursancomsa
Ahmed Abdelhafez ahmedhafizfursancomsa
13
Acronyms in Booking Hotels What Is ldquoFITrdquo
ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system
Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star
Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts
Downtown Hotels Airport Hotels Island Resorts
14
Acronyms in Booking Hotels
Guest Room Categories
Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra
bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the
club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other
15
Acronyms in Booking Hotels Meal Types
RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought
the day)
Room Types
Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club
lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge
facilities
16
Acronyms in Booking Hotels Room Types by View
City View Garden View Sea View Partial Sea view Beach front Mountain View
Types of breakfast
Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service
What Status
VIP ndash Very Important Persons CIP ndash Commercially important person
17
Acronyms in Booking Hotels
Check In Check Out at Hotel
The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability
18
Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car
Tha jeer Siyarath Siyahiya
bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing
Jawla siyaheeya
19
Knowing your International Hotels INTERNATIONAL HOTEL CHAINS
There are many international hotel chains worldwide and this gives you a knowledge of
the international hotel chains and there categories
Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels
20
Knowing your International Hotels
Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45
21
Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4
22
Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
11
Contact Details for Operation Staff Follow Up Staff e mail Sanal Kumar sanalkumarfursancomsaShezard Malik smalikfursncomsa Education amp Medical Spa treatment Sadig Mohamed sadigfursancomsa Retail Eyas Abdullah eqasrawifursancomsaLama Mohammed lmohdfursancomsa FranchaiseMutaz Al Nur manurfursancomsaWaleed Taha waleedtahafursancomsa Train TicketsShezard Malik smalikfursancomsa
12
Contact Details for Operation Staff
Op Staff TOLL FREE 920 000 442
Senior Operations Managers Leisure Hamza Babker hamzafursancomsa
Ahmed Abdelhafez ahmedhafizfursancomsa
13
Acronyms in Booking Hotels What Is ldquoFITrdquo
ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system
Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star
Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts
Downtown Hotels Airport Hotels Island Resorts
14
Acronyms in Booking Hotels
Guest Room Categories
Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra
bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the
club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other
15
Acronyms in Booking Hotels Meal Types
RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought
the day)
Room Types
Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club
lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge
facilities
16
Acronyms in Booking Hotels Room Types by View
City View Garden View Sea View Partial Sea view Beach front Mountain View
Types of breakfast
Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service
What Status
VIP ndash Very Important Persons CIP ndash Commercially important person
17
Acronyms in Booking Hotels
Check In Check Out at Hotel
The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability
18
Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car
Tha jeer Siyarath Siyahiya
bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing
Jawla siyaheeya
19
Knowing your International Hotels INTERNATIONAL HOTEL CHAINS
There are many international hotel chains worldwide and this gives you a knowledge of
the international hotel chains and there categories
Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels
20
Knowing your International Hotels
Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45
21
Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4
22
Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
12
Contact Details for Operation Staff
Op Staff TOLL FREE 920 000 442
Senior Operations Managers Leisure Hamza Babker hamzafursancomsa
Ahmed Abdelhafez ahmedhafizfursancomsa
13
Acronyms in Booking Hotels What Is ldquoFITrdquo
ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system
Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star
Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts
Downtown Hotels Airport Hotels Island Resorts
14
Acronyms in Booking Hotels
Guest Room Categories
Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra
bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the
club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other
15
Acronyms in Booking Hotels Meal Types
RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought
the day)
Room Types
Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club
lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge
facilities
16
Acronyms in Booking Hotels Room Types by View
City View Garden View Sea View Partial Sea view Beach front Mountain View
Types of breakfast
Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service
What Status
VIP ndash Very Important Persons CIP ndash Commercially important person
17
Acronyms in Booking Hotels
Check In Check Out at Hotel
The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability
18
Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car
Tha jeer Siyarath Siyahiya
bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing
Jawla siyaheeya
19
Knowing your International Hotels INTERNATIONAL HOTEL CHAINS
There are many international hotel chains worldwide and this gives you a knowledge of
the international hotel chains and there categories
Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels
20
Knowing your International Hotels
Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45
21
Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4
22
Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
13
Acronyms in Booking Hotels What Is ldquoFITrdquo
ldquoFITrdquo mean ldquoForeign Individual travelrdquo Hotel rating system
Hotels are based on the following categories 5 star 4 star 3 star 2 star 1 star
Types of Hotels City Hotels Motels Innrsquos Beach Resorts Lakeside Riverside Resorts Mountain Ski Resorts
Downtown Hotels Airport Hotels Island Resorts
14
Acronyms in Booking Hotels
Guest Room Categories
Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra
bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the
club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other
15
Acronyms in Booking Hotels Meal Types
RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought
the day)
Room Types
Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club
lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge
facilities
16
Acronyms in Booking Hotels Room Types by View
City View Garden View Sea View Partial Sea view Beach front Mountain View
Types of breakfast
Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service
What Status
VIP ndash Very Important Persons CIP ndash Commercially important person
17
Acronyms in Booking Hotels
Check In Check Out at Hotel
The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability
18
Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car
Tha jeer Siyarath Siyahiya
bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing
Jawla siyaheeya
19
Knowing your International Hotels INTERNATIONAL HOTEL CHAINS
There are many international hotel chains worldwide and this gives you a knowledge of
the international hotel chains and there categories
Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels
20
Knowing your International Hotels
Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45
21
Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4
22
Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
14
Acronyms in Booking Hotels
Guest Room Categories
Single rooms ndash A room for 01 person in queen or king size bed Double room ndash A rooms for 02 persons in queen or king size bed Twin Room ndash A room for 02 persons in 02 queen size beds Triple Room ndash A room for 3 persons with 01 king queen bed and 01 extra
bed Quadruple Room ndash A room for 4 persons with 2 king size beds Junior Suite ndash Studio type with all amenities 01 bedroom suite ndash This consists of 01 room hall and bathroom 02 bedroom suite ndash This consists of 02 rooms hall and bathroom Club Rooms ndash As a Double room with extra privileges such as access to the
club lounge which has a 24 hr snacks amp drinks free of charge Connecting Rooms ndash 02 rooms connecting with a door Adjacent rooms - 02 rooms next to each other
15
Acronyms in Booking Hotels Meal Types
RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought
the day)
Room Types
Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club
lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge
facilities
16
Acronyms in Booking Hotels Room Types by View
City View Garden View Sea View Partial Sea view Beach front Mountain View
Types of breakfast
Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service
What Status
VIP ndash Very Important Persons CIP ndash Commercially important person
17
Acronyms in Booking Hotels
Check In Check Out at Hotel
The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability
18
Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car
Tha jeer Siyarath Siyahiya
bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing
Jawla siyaheeya
19
Knowing your International Hotels INTERNATIONAL HOTEL CHAINS
There are many international hotel chains worldwide and this gives you a knowledge of
the international hotel chains and there categories
Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels
20
Knowing your International Hotels
Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45
21
Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4
22
Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
15
Acronyms in Booking Hotels Meal Types
RO ndash Room only BB ndash Bed amp Breakfast HB ndash Half Board (Breakfast amp Lunch or Dinner) FB ndash Full Board ndash (Breakfast Lunch amp Dinner) All Inclusive ndash (Breakfast Lunch amp Dinner including soft drinks snacks thought
the day)
Room Types
Standard rooms ndash The lowest category of rooms Deluxe rooms ndash A bigger room with added value Club Rooms ndash Rooms are usually the size of standard rooms but with club
lounge facilities Executive rooms ndash A bigger rooms with added value including club lounge
facilities
16
Acronyms in Booking Hotels Room Types by View
City View Garden View Sea View Partial Sea view Beach front Mountain View
Types of breakfast
Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service
What Status
VIP ndash Very Important Persons CIP ndash Commercially important person
17
Acronyms in Booking Hotels
Check In Check Out at Hotel
The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability
18
Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car
Tha jeer Siyarath Siyahiya
bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing
Jawla siyaheeya
19
Knowing your International Hotels INTERNATIONAL HOTEL CHAINS
There are many international hotel chains worldwide and this gives you a knowledge of
the international hotel chains and there categories
Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels
20
Knowing your International Hotels
Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45
21
Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4
22
Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
16
Acronyms in Booking Hotels Room Types by View
City View Garden View Sea View Partial Sea view Beach front Mountain View
Types of breakfast
Buffett breakfast English Breakfast Continental Breakfast Oriental Breakfast American Breakfast Al La Carte service
What Status
VIP ndash Very Important Persons CIP ndash Commercially important person
17
Acronyms in Booking Hotels
Check In Check Out at Hotel
The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability
18
Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car
Tha jeer Siyarath Siyahiya
bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing
Jawla siyaheeya
19
Knowing your International Hotels INTERNATIONAL HOTEL CHAINS
There are many international hotel chains worldwide and this gives you a knowledge of
the international hotel chains and there categories
Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels
20
Knowing your International Hotels
Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45
21
Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4
22
Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
17
Acronyms in Booking Hotels
Check In Check Out at Hotel
The usual Check in time at the hotels is 12 noon The Usual Check out time at the hotels are 12 noon Late Check out usually is until 6 pm and a half day will be charged If clients require after 6 pm a full night will be charged Early check ndash is usually on availability
18
Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car
Tha jeer Siyarath Siyahiya
bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing
Jawla siyaheeya
19
Knowing your International Hotels INTERNATIONAL HOTEL CHAINS
There are many international hotel chains worldwide and this gives you a knowledge of
the international hotel chains and there categories
Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels
20
Knowing your International Hotels
Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45
21
Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4
22
Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
18
Hotel words in Arabic English bull Hotel Funduk bull Apartment Shigga bull 5 star Kamsa Najum bull 5 star Hotel Kamsa Najum Funduk bull Room Hurufa bull Sea Bahar bull Bed Selirbull Night Laila bull Day Yom bull Package Bernamij bull Big Kabeer bull Small Sageerbull Morning Subah bull Night Billailbull Check Out Al Kuroojbull Check In Al dakoolbull Rent A Car
Tha jeer Siyarath Siyahiya
bull Breakfast Fatur bull Lunch Gadaa bull Dinner Ashaabull View Etlalabull Garden Hadeekabull City Medinabull Mountain Jabalbull Check Out Al Kuroojbull Check In Al dakoolbull Morning Subah bull Standard room Hurufa Adeeyabull Train Kithaar bull Going Dihaab bull Return Awdaabull Car Siyara bull Transfers Muwasalathbull Tours Sight Seeing
Jawla siyaheeya
19
Knowing your International Hotels INTERNATIONAL HOTEL CHAINS
There are many international hotel chains worldwide and this gives you a knowledge of
the international hotel chains and there categories
Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels
20
Knowing your International Hotels
Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45
21
Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4
22
Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
19
Knowing your International Hotels INTERNATIONAL HOTEL CHAINS
There are many international hotel chains worldwide and this gives you a knowledge of
the international hotel chains and there categories
Hilton Hotel amp Resorts Intercontinental Hotels Group (IHG) Starwood Hotels Hyatt Hotels Moevenpik Marriott Hotels Rotana Hotels Radisson SaS hotels Jumeirah Hotels Four Seasons Kempinski Fairmont hotels Rocco Forte Hotels Ritz Carlton Shangri La hotels
20
Knowing your International Hotels
Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45
21
Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4
22
Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
20
Knowing your International Hotels
Hotel chains with the affiliated hotels and category Hilton Hotel amp Resorts Star category Waldorf Astoria 5+Conrad Hotel 5+Hilton Hotels 5Canopy 5Curio Collections 5Double Tree 43Embassy Suites 43Hilton Garden Inn 43Hampton Inn 3Homewood Suites 3Home 23Hilton Grand Vacations 45
21
Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4
22
Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
21
Intercontinental Hotels Group (IHG)Intercontinental 5+Crowne Plaza 54Holiday Inn 54Holiday Inn Express 43Hotel Indigo 43Candlewood Suites 43Stay bridge suites 43 Hyatt Hotels Park Hyatt 5+5Grand Hyatt 5+5Hyatt Regency 5Hyatt resorts 5Hyatt Place 4
22
Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
22
Starwood HotelsW hotels 5+St Regis 5+Luxury Collection 5+Westin 5+5Sheraton Hotels 5Le Meridien 54Four Points by Sheraton 4Element 43Aloft 43 Marriott Hotels Ritz Carlton 5+JW Marriott 5Courtyard by Marriott 4Fairfield inn 4Marriott Vacation club 5
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
23
Radisson SaS hotels Radisson SaS 5Radisson Blu 54Park Plaza 4Park Inn 43Country Inn 43 Accor hotelsM Gallery 5+Sofitel 5Pullman 54Novotel 4Ibis 43Mercure 43Grand Mercure 54
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
24
Four Seasons 5+
Kempinski 5+
Fairmont hotels 5+
Rocco Forte Hotels 5+
Shangri La hotels 5+
Mandarin Oriental 5+
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
25
Below are the top 10 countries amp Top 15 Cities Fursan has been selling for the past 2 years
Top 10 Countries
United Kingdom France Malaysia Switzerland USA Spain Turkey Italy Egypt Morocco
UNDERSTANDING YOUR CITIESDESTINATIONS
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
26
Dubai Istanbul Kuala Lumpur Geneva London Paris Milan Barcelona Rome Madrid Sharm Al Sheikh
UNDERSTANDING YOUR CITIESDESTINATIONS
Top 15 Cities New York Los Angeles Casa Blanca Penang
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
27
UNDERSTANDING YOUR CITIESDESTINATIONS Dubai
Dubai is the most populous city in the United Arab Emirates (UAE)It is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country Abu Dhabi and Dubai are the only two emirates to have veto power over critical matters of national importance in the countrys legislature The city of Dubai is located on the emirates northern coastline and heads up the Dubai-Sharjah-Ajman metropolitan area Dubai is to host World Expo 2020
Attractionrsquos bull Burj Al Arab bull Burj Khalifa bull Sheikh Zayed House bull Mall of the Emirates ndash Ski Dubai bull Sheikh Zayed Grand Mosquebull Atlantis the Palm
Favorite hotels locationsbull Sheikh Zayed Road (close to Burj Khalifa)bull JBR ndash Jumeirah beach road (Burj al Arab)bull Bur Dubai bull Deira
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
28
UNDERSTANDING YOUR CITIESDESTINATIONS
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
29
UNDERSTANDING YOUR CITIESDESTINATIONS Istanbul Istanbul is the largest city in Turkey and the countrys economic cultural and historical center Istanbul is a transcontinental city in Eurasia straddling the Bosphorous strait between the Sea of Marmara and the Black Sea Its commercial and historical center lies on the European side and about a third of its population lives on the Asian side Istanbul Metropolitan Municipalitys area of 5343 square kilometers (2063 sq mi) is coterminous with Istanbul Province and host a population of around 14 million residents Istanbul is one of the worlds most populous cities and ranks as worlds 5th-largest city proper and the largest European city
Attractionrsquos
bull Blue Mosque bull Dolmabache palace bull Mini Istanbulbull Egyptian Spice Market
Popular locations in Istanbul
bull Sultan Ahmet square bull Istiklal street bull Taksim Square bull Ortakoy Square bull Besiktas Square
bull Ayah Sofia bull Topkapi Palace bull Bosphorous Cruise
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
30
UNDERSTANDING YOUR CITIESDESTINATIONS
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
31
UNDERSTANDING YOUR CITIESDESTINATIONS Kuala Lumpur Kuala Lumpur is the national capital and most populous city in Malaysia The city covers an area of 243 km2 (94 sq mi) and has an estimated population of 16 million as of 2010 Greater Kuala Lumpur covering similar area as the Klang Valley is an urban agglomeration of 75 million people as of 2012 It is among the fastest growing metropolitan regions in South-East Asia in terms of population and economy
Attractionrsquos
bull Petronas Twin Towers bull Central Market bull China Town bull Aquarium bull Day trip to Genting Highlands bull Sunway Lagoon bull Revolving tower Popular locations in Kuala Lumpur
bull Jalan Bukit Bintangbull Jalan Alor
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
32
UNDERSTANDING YOUR CITIESDESTINATIONS
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
33
UNDERSTANDING YOUR CITIESDESTINATIONS Penang Island Penang is a state in Malaysia located on the northwest coast of Peninsular Malaysia by the Strait of MalaccaPenang state is bordered by Kedah in the north and east and Perak in the south It is composed of two parts mdash Penang Island where the seat of government is and Seberang Perai (formerly Province Wellesley in English) on the Malay Peninsula Highly urbanised and industrialised Penang is one of the most developed and economically important states in the country as well as a thriving tourist destination Penang has the third-highest Human Development Index in Malaysia after the state of Selangor and the federal territory of Kuala Lumpur Its heterogeneous population is highly diverse in ethnicity culture language and religion A resident of Penang is colloquially known as a Penanglang
Attractionrsquos
bull Penang City Tour bull Penang Hill Tour bull Butterfly farm bull Pulau Payar Marine Park bull Popular locations in Penang bull George Town bull Batu Ferringhi
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
34
UNDERSTANDING YOUR CITIESDESTINATIONS
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
35
HOW TO SELL FURSAN LEISURE PACKAGES
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
36
What are Packages A holiday package includes flights tickets hotels transfers amp Tours and could consists of outside meals too How do you sell a hotel package car rental Visa Travels Insurance International driving license If the client requires only hotels it can be booked on the CRM system directly
If the client requires Visa IDL or Travel insurance (Pls refer page 41 Visa requirements rates IDL amp insurance)
HOW TO SELL FURSAN LEISURE PACKAGES
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
37
How to book a package
First ask the client if he has decided on a destination If he has decided the destination check the intended dates of travel Check how many persons will be travelling What kind of hotel is he looking for Does he require transfers Does he require a visa Does he require Tours Take the clients mobile amp e mail address to send the quote Take all details and send this to the Op Staff The Op staff will send you the quote within 24 hrs
HOW TO SELL FURSAN LEISURE PACKAGES
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
38
How to sell our special offers You can find Fursan Special offer printed advertised in the paper or social media
These will be sent to you by e mail
Another e mail will be sent to you on how to book these special packages and a FAQ sheet on details the client will sometimes ask you
If the client has requested to book you will have to take the details and either forward this to the concerned Op Staff to make the booking
The Op Staff will reply to you within 24hrs
As in tickets unless the hotels are booked and vouchered online all other packages are subject to confirmation which should be mentioned to the client
HOW TO SELL FURSAN LEISURE PACKAGES
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
39
Sample package
HOW TO SELL FURSAN LEISURE PACKAGES
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
40
Sample package details for TTS staff
No of Nights City Hotel NamesPackage rate per
person in DBL room sharing
04 Night Vienna Holiday Inn City or Similar
490003 Nights Salzburg Wyndham Grand or Similar
03 Nights Munich Eurostars Grand Central or Similar
AUSTRIA Package10 Nights 11 Days
Vienna - Salzburg ndash Munich
ItineraryDay 01 Arrival Vienna Airport Meet amp assist Transfer to hotelDay 02 City tour Vienna Day 03 Free day at leisure or optional tours Day 04 Free day at leisure or optional toursDay 05 Train transfer Vienna ndash SalzburgDay 06 Sightseeing tour SalzburgDay 07 Free day at leisure or optional toursDay 08 Train transfer Salzburg - MunichDay 09 City tour MunichDay 10 Free day at leisure or optional tours Day 11 Private transfer to Munich airport for departure
Package includesbullAccommodation 10 Nights 11 Days with daily breakfast bullCity tours in Vienna Salzburg amp MunichbullRates are in Saudi Riyals amp subject to availabilitybullPackages does not include air ticket
bullAll transfers (Arrival + All station + Departure) by private car bullTrain ticket (2nd class) Vienna ndash Salzburg ndash Munich bullRate includes all taxes and service chargesbullPackages valid from 15 ndash 30 September 2015
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
41
REFERENCE GUIDE FOR VISArsquoS
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
42
Country Visa Fee (including embassy fee Fursan
service charge amp insurance for 1 month)
GERMANY
Adult 1050
Child under 12 years 840
Child under 6 years 660
SPAIN
Adult 1050
Child under 12 years 840
Child under 6 years 660
FRANCE
Adult Saudi National for 4 YearsOther national normal visa
19701050
Child under 12 yearsSaudi National for 4 YearsOther national normal visa
1800840
Child under 6 yearsSaudi National for 4 YearsOther national normal visa
1580660
ITALY
Adult 1050
Child under 12 years 840
Child under 6 years 660
AUSTRIA
Adult 1050
Child under 12 years 840
Child under 6 years 660
GREECE 1050
SCHENGEN VISA
Add VIP charge SR 280 in case of no appointment
Note Additional 150 SR will be added in total package only in case visa department will arrange the Hotel Booking
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
43
Normal With VIP appointment
VIP amp Priority
6 Months Multiple 1000 1380 21502 Years Multiple 2470 2850 35855 Years Multiple 4075 4450 519010 Years Multiple 4985 5360 610011 Months Study Visitor 1500 1865 2600Tier 4 Student or Dependent 2460 2835 3575Domestic Worker 2470 2850 3585Transfer Visa 1245 1625 2355
Visa Fee for Adult 1153
For Student 2083(including SEVIS online
fee)
UK VISA
USA VISA
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
44
HOW TO MAKE LEISURE BOOKINGS ON CRM
Visa fee 1400
CANADA VISA
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
45
OTHER COUNTRIESCountry Processing days Selling Price
Thailand BusinessThailand Tourist 5 days 600
460
India ndash (Passport issued in Riyadh)India ndash (Passport issued outside Riyadh) 1 week 550
650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3MonthsChina Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month singleVietnam 1 month multiple 8-10 days 900
1300
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
46
Requirements for US Visaاألمريكية المتحدة الواليات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months in English amp stamped by the bank with sufficient fund
5 (2) recent color photograph size 55 with white background and without head cover
6 Copy of the exit amp reentry for non-Saudis
7 Copy of Iqama for non-Saudis
8 A personal interview at the embassy
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ
ΓέΎϔγ ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 ϑ ηϛ ΏΎγΣ ϥϣ ϙϧΑϟ έΧϻ 3 έϬη ΔϐϠϟΎΑ Δϳί ϳϠΟϧϻ
ϡϭΗΧϣϭ ϥϣ ˬϙϧΑϟ ϥϭϛϳϭ ϙΎϧϫ Ωϳλ έ ϑ Ύϛ ΔϳρϐΗϟ
ϑ ϳϟΎϛΗ ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣα ΎϘϣ55ΏΔϳϔϠΧ
˯Ύο ϳΑα έϟ˯ΎρϥϭΩΑϭϏ
6 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
7 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
8 ΓέΎϔγϟϰϓΔϳλ ΧηΔϠΑΎϘϣ˯ έΟ
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
47
Requirements for UK Visaبريطانيا سفارة طلبات
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Fill out the forms (request)
4 Bank account statement for the last 3 months
in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Copy of ID amp need family ID if travelling
with family for Saudis 7 Copy of the exit amp reentry for non-Saudis 8 Copy of Iqama for non-Saudis 9 Attend personally to the VFS office for a
fingerprint
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ6
έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϮϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΠΘϟΔϓήϐϟ
3 ΕέΎϣΗγϻΔΑόΗ) Γέϳη΄ΗϟΏϠρϟ (
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
7 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
8 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
9 ΏΗϛϣϰϟ Ύ˱ϳλ Χη έϭο Σϟ VFSΔϣλ Αϟ˯έΟϹ
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
48
Requirements for Schengen Visa ϦϐϨθϟΕΎΒϠρ
1 A valid passport must be valid more than 6 months from date of travel
2 An introduction letter from the employer stating the salary job amp date of join in English addressed to the Embassy and attested by the Chamber of Commerce
3 Complete the visa application form
4 Bank account statement for the last 3
months in English amp stamped by the bank with sufficient fund
5 (2) recent color passport size photograph
with white background and without head cover
6 Hotel confirmation
7 Confirmed roundtrip ticket
8 Copy of ID amp need family ID if travelling with
family for Saudis
9 Copy of the exit amp reentry for non-Saudis
10 Copy of Iqama for non-Saudis
11 Travel insurance coverage of not less than 30000 euros
12 Attend personally to the embassy for
Biometric
1 ϥϣέΛϛ ϟΎλ ϝϭόϔϣϟϱέΎγέϔγϟί ϭΟϥϭϛϳϥΏΟϳ
6έϔγϟΦϳέΎΗϥϣέϬη
2 Ϫϳϓο ϭϳϝϣόϟΔϬΟϥϣϑ ϳέόΗΏΎρΧ Δϔϳυϭϟϭˬ ΏΗέϟ
ϡΎϣο ϧϻΦϳέΎΗϭΔϳί ϳϠΟϧϻΔϐϠϟΎΑϝϣόϟΎΑˬϰϟΔϬΟϭϣ ΓέΎϔγ
ϭϥϣΔϗΩλ ϣΔϳέΎΟΗϟΔϓέϐϟ
3 ΕέΎϣΗγϻΔΑόΗ
4 έΧϻϙϧΑϟϥϣΏΎγΣϑ ηϛ3 Δϳί ϳϠΟϧϻΔϐϠϟΎΑέϬη
ˬϙϧΑϟϥϣϡϭΗΧϣϭϑ ϳϟΎϛΗΔϳρϐΗϟϑ ΎϛΩϳλ έϙΎϧϫϥϭϛϳϭ
ΔϠΣέϟ
5 ΩΩϋ2ΔΛϳΩΣΔϳλ ΧηΓέϭλΔϧϭϠϣ ί ϭΟϟΓέϭλ ϡΟΣΑ
Ώ˯Ύο ϳΑΔϳϔϠΧα έϟ˯ΎρϥϭΩΑϭϏ
6 ϕΩϧϔϟί ΟΣΩϳϛΗ
7 ΏΎϳϭΏΎϫΫέϔγϟΓέϛΫΗΩϳϛΗ
8 ΔϠΎόϟΔϗΎρΑϟΓέϭλ ΝΎΗΣϳϭΔϳλ Χηϟ ΔϗΎρΑϟϥϣΓέϭλ
ϥϳϳΩϭόγϠϟΔϠΎόϟϊ ϣέϔγϟϥΎϛΫ
9 ϱΩϭόγϟέϳϐϟΓΩϭόϟϭΝϭέΧϟϥϣΓέϭλ
10 ϱΩϭόγϟέϳϐϟΔϣΎϗϹϥϣΓέϭλ
11 ϥϋϝϘΗϻΔϳρϐΗΑέϔγϟ ϥϳϣΗ30000ϭέϭϳ
12 Δϣλ Αϟ˯ έΟϹΓέΎϔγϟϰϟ Ύ˱ϳλ Χη έϭο Σϟ
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
49
CONFIDENTIAL VISA FEES WALK-IN CUSTOMER
OTHER COUNTRIES
Country Processing days Selling Price
Thailand Business Thailand Tourist
5 days 600 460
India ndash (Passport issued in Riyadh) India ndash (Passport issued outside Riyadh)
1 week 550 650
Singapore 5 days 340
Japan 1 week 420
Malaysia 5 days 400
Philippines 12-14 days 650
Taiwan 1 week 500
China Single Entry 3Months China Double Entry 3-6Months 1 week 790
940
Turkey 1 week 525
South Africa - 545
Lebanon 1 week 440
Egypt 1 week 400
Sudan 4 days 665
Tunisia 1 week 425
Korea 1 week 460
Vietnam 1 month single Vietnam 1 month multiple 8-10 days 900
1300
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
50
REFERENCE GUIDE TRAVELS INSURANCE
TRAVEL INSURANCE - ALRAJHI TAKAFUL
REQUIRED DOCUMENTS amp DETAILS
1) PASSPORT COPY
2) SAUDI ID COPY (OR) IQAMA COPY
3) TRAVEL DATE
4) MOBILE
5) DURATION
6) COUNTRY
7) ADDRESS (including PO BOX and zip code)
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
51
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
52
REFERENCE GUIDE INTERNATIONAL DRIVING LICENSE
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
53
INTERNATIONAL DRIVING LICENSE REQUIRED DOCUMENTS amp DETAILS 1) PASSPORT COPY 2) VALID SAUDI DRIVING LICENSE COPY 3) (2) PHOTOGRAPH 4) MOBILE RATES FOR CASH CUSTOMER SR 150FOR CREDIT CUSTOMER SR 100(ONLY BY BOOKING FORM)
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
54
HOW TO CONTACT FOR VISA IDL amp INSURANCE
Manager Visa Department
Mr Habeeb Basheer
Contact Details of Visa Department
056 931 6073054 405 4219
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
55
HOW TO OBTAIN A COPY
Go to wwwfursancomsa
Click on staff Enter you User name amp password The User name is your e mail address The password is your e mail password
56
Thank You
56
Thank You