Basic Information of Mgt Strategy[1]

Embed Size (px)

Citation preview

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    1/133

    1

    Strategic Management

    ACHMAD SOBIRINACHMAD SOBIRIN

    Fakultas Ekonomi-UIIFakultas Ekonomi-UII

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    2/133

    2

    Military influences in strategy

    Strategos referred to a general incommand of an army

    The art of the general By 450 B.C. it came to mean managerial skill By 330 B.C. it referred to the skill of employing

    forces to overcome positions to create a system ofglobal governance

    Carl von Clausewitz tactics(involve)

    the use of armed forces in theengagement, strategy (is) the use ofengagements for the object of war1838 On War

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    3/133

    3

    Academic influences in strategy

    HBS requires a class in Business Policy in 1912

    Adam Smiths invisible hand (the market) givesway to Alfred Sloan (GM CEO from 1923-1946)

    concept of the visible handmiddle managerChester Bernard influential book the executiveargues that managers should pay attention tostrategic factors

    Ronald Coases 1937 article why firms exist (Nobel

    Prize in economics) and Joseph Schumpters conceptof disruptive technologies written in 1942 bring inorganizational economics

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    4/133

    4

    Recent influences in strategy

    1960s (Strategy and structure;Corporate Strategy)

    1963 Harvard business conference leads to SWOTanalysis

    BCG founded in 1963 strategy boutique Created the portfolio analysis

    Stars, dogs, cash cows, question marks

    1980s (Porters 5 forces)

    1990s (Resource Based view of the firm)

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    5/133

    5

    Why is strategic management

    important?

    Gives everyone a role

    Makes a difference in performancelevels

    Provides systematic approach to

    uncertaintiesCoordinates and focusesemployees

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    6/133

    6

    Basics of Strategic Management

    Four aspects that set strategicmanagement apart Interdisciplinary

    Capstone of the Business degree

    External focus

    Competition Internal focus

    Future direction

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    7/133

    7

    Why do strategy?

    Gain competitive advantageSets an organization apart

    Having something other competitors don't

    Doing something better than other organizations

    Doing something that others can't

    Necessary for long-term success and

    survival

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    8/133

    8

    Who does strategy?

    The Role of the Board of Directors Elected representatives of the companys stockholders Legally obligated to represent and protect stockholders

    The Role of Top Management Responsible for decisions and action of every employee Providing effective leadership

    Other Organizational Employees Implement put the strategies into action and monitor

    performance Evaluatedo the actual evaluations and take necessary

    actions

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    9/133

    9

    The Role of the Board of

    Directors Approve an organizational philosophy Review and approve strategic goals and plans Review and approve organization's financial

    standards and policies Monitor organizational performance and

    regularly review performance results Select, evaluate, and compensate top-level

    managers Develop management succession plans Monitor relations with shareholders and other

    key stakeholders

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    10/133

    10

    Who is on the board of

    directors?Chairman of the board Chief Executive officer (CEO)

    President Chief Operating officer (COO)

    Other Cs Chief Financial officer

    Chief information officerInside board members

    Outside board members

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    11/133

    11

    The Role of Top Management

    EffectiveStrategic

    Leadership

    Exploiting andMaintaining

    Core Competencies

    DevelopingHuman Capital

    Creating andSustaining Strong

    Organizational Culture

    EmphasizingEthical Decisions

    and Practices

    EstablishingAppropriately

    Balanced Controls

    DeterminingOrganizational

    Purpose or Vision

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    12/133

    12

    What is strategy?

    Definitionproposed by

    Definition of Strategy Key dimensionidentified in the

    definition

    Chandler

    (1962)

    Strategy is the determination of

    the basic, long-term goals of anenterprise and the adoption courseof actions and the allocation ofresources necessary to carry outthe goals

    Strategy is a means of

    establishing theorganizational purpose (interm of its long-termobjectives, action programs,and resource allocationpriorities)

    Schendel and

    Hatten (1972)

    Strategy is the basic goals and

    objectives of the organization, themajor programs of action chosento reach these goals andobjectives, and the major patternof resource allocation used torelate the organization to itsenvironment

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    13/133

    13

    What is strategy?Argyris (1985) Strategy formulation and implementation

    include identifying opportunities and threats inthe organizations environment, evaluating thestrengths and weaknesses of the organization,designing structures, defining roles, hiringappropriate people, and developing appropriatereward to keep the people motivated and makecontribution

    Strategy is a response(continuous andadaptive) to externalopportunities andthreats and internalstrengths andweaknesses that affectorganization

    Mintzberg(1979)

    Strategy is a mediating force between theorganization and its environment; there areconsistent pattern of streams of organizationaldecisions to deal with the environment

    Steiner and

    Miner (1977)

    Strategy is forging of company missions, setting

    objectives for the organization in light orexternal and internal force, formulating specificpolicies and strategies to achieve objectives,and ensuring their proper implementation sothat the basic purpose and objectives of theorganization will be achieved

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    14/133

    14

    What is strategy?Andrews (1980) Corporate Strategy is the pattern of

    decision in a company that determines

    and reveals its objectives, purposes, orgoals, produces the principal policiesand plans for achieving those goals, anddefines the range of businesses thecompany is to pursue, the kind ofeconomic and human organization it isor intends to be, and the nature of the

    economic and non-economiccontribution it intends to make to itsshareholders, employees, customersand communities

    Strategy is motivating forcefor stakeholders who directly

    or indirectly receive thebenefits or costs derivedfrom the action of the firm

    Chaffee (1985) Strategy is defines as orientingmetaphor or frames of reference thatallow the organization and environmentto be understood by organizationalstakeholders. On this basis, stakeholdersare motivated to believe and to act inways that are expected to producefavorable result for the organization

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    15/133

    15

    HANG ON, LADIES AND GENTLEMEN, YOU

    HAVE YET TO MEET THE WHOLE BEAST

    This is

    This is an organizational chart that shows the

    different parts of a cow, In a real cow, the parts

    are not aware that theyre parts. They do not

    have trouble sharing information: They smoothly

    and naturally work together as one unit. As a

    cow. And you have only one question to answer.

    Do you want your company to work like a chart?

    Or a cow?

    Not a Cow

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    16/133

    16

    Environment, Mission, Vision, and

    StakeholdersOrganization Mission

    Organization VisionBHAG

    Organizational Stakeholders

    Important Environmental drivers

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    17/133

    17

    Strategic Management

    Principle

    Effective strategy-makingbegins with a vision of

    where the organization

    needs to head!

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    18/133

    18

    Elements of a Strategic Vision

    Use the mission statementas aas astarting pointstarting point

    Develop a strategic visionthatspells out a course to pursue

    CommunicateCommunicate the vision in a

    clearclearandexcitingexcitingmanner

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    19/133

    19

    Characteristics of a Mission

    Statement

    Defines currentbusinessactivities

    Highlights boundaries of currentbusiness

    Conveys Who we are, Whatwe do, and Where we are now

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    20/133

    20

    Characteristics of a Mission

    StatementCompany specific, notgeneric so as to give a

    company its own identityA companys mission is notto make a profit !

    The real mission is alwaysWhat will we do to makea profit?

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    21/133

    21

    Characteristics of a Strategic

    VisionCharts a companys futurestrategic course

    Defines the business makeupfor 5 years (or more)

    Specifies future technology-product-customer focus

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    22/133

    22

    Communicating the Vision

    An exciting, inspirational visionChallenges and motivates workforceArouses strong sense of organizational

    purpose Induces employee buy-inGalvanizes people to live the business

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    23/133

    23

    Value of a Well-ConceivedStrategic Vision and Mission

    Crystallizes long-term direction

    Reduces riskof rudderless

    decision-makingConveysorganizationalpurpose and identity

    Keeps direction-related actions of lower-

    level managers on common pathHelps organization prepare for the future

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    24/133

    24

    Concept of Strategic Intent

    A company exhibits strategic

    intentwhen it relentlessly

    pursues an ambitious strategicobjective and concentrates its

    competitive actions and energies

    on achieving that objective!

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    25/133

    25

    Lessons about change: Built to last

    Tried to understand why superiorcompanies are better than peer

    companies which are better thanmost companies$1 invested in stock market in 1926

    yields$415 in all other companies$955 in peer companies$6356 in superior (visionary) companies

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    26/133

    26

    Who are these companiesVisionary 3M Boeing GE IBM Motorola Nordstrom P&G Sony Wal-mart

    Peer companies Norton McDonnell Douglass

    Westinghouse Burroughs Zenith Melville

    Colgate Kenwood Ames

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    27/133

    27

    So what did they find?Great companies had BHAGBig Hairy Audacious Goals

    What ever your values are stickwith it

    Deal with the AND, not the OR

    Seek Alignment (internally)

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    28/133

    28

    Characteristics of Strategic

    Intent

    Indicates firms intent to stake out

    a particular position over the long-term

    Involves establishing a BHAG -

    big, hairy, audacious goal

    Signals relentless commitmenttowinning

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    29/133

    29

    Example of BHAG

    General ElectricAll businesses are held to a standard of

    being #1 or #2 in their industries as wellas achieving good business results

    John F. KennedyPut a man on the moon and return safely

    by the end of the decade

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    30/133

    30

    Crafting a Strategy

    An organizations strategy dealswith How to make the strategic vision a

    reality and achieve target objectives The game plan for

    Pleasing customers

    Conducting operations

    Building a sustainable competitiveadvantage

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    31/133

    31

    Organizational Stakeholders

    Organization

    Governments

    Customers

    Social ActionGroups

    EmployeesCommunities

    Suppliers

    TradeAssociations

    PoliticalAction Groups

    Shareholders

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    32/133

    32

    Ethics

    Corporate Social Responsibility Decision makers have an obligation to

    recognize the interrelatedness of businessand society

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    33/133

    33

    External Analysis

    Differentiate between externalenvironmental opportunities and threats

    Understand the components of anorganizations general environment

    Understand the forces in Porters fiveforces model

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    34/133

    34

    SWOT Analysis

    Organization

    StrengthWeakness

    Opportunity

    Threat

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    35/133

    35

    What is an external analysis?

    External analysis builds upon the notionthat organizations are open systems. Often success is determined by the environment

    around the organization and not the intelligenceinside the organization

    Organizations need to pay attention toOpportunities and Threats

    Opportunities arepositive external environmentaltrends that improve the organizations performance Threats arenegative external environmental trends

    that hinder the organization's performance

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    36/133

    36

    External Analysis

    Organization

    Specific EnvironmentIndustry-Competitors

    Substitute

    ProductsBargaini

    ngPower ofSupplier

    s

    Bargaining

    Power ofBuyers

    Potenti

    alEntrants

    CurrentRivalry

    GeneralEnvironment

    Technologi

    cal

    Political-Legal

    Sociocultural

    Demographic

    Economi

    c

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    37/133

    37

    Economic Environment

    Interest rates

    Monetary exchange rates

    Inflation ratesGNP or GDP

    Consumer income, spending, and debt

    levelsUnemployment levels

    Workforce productivity

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    38/133

    38

    Demographic Environment

    Gender

    Age

    Income levelsEthnic makeup

    Education

    Family compositionGeographic location

    Birth rates

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    39/133

    39

    Socio-Cultural Environment

    Countrys culture

    Social Values Traditions Values

    Attitudes

    Beliefs

    Tastes Patterns of behavior

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    40/133

    40

    Political Legal Environment

    Federal, state, and local Laws

    Regulations

    Judicial decisions

    Political forces

    Examples of legal changes Occupational Safety and Health Act of 1970

    Americans with Disabilities Act of 1990

    Family and Medical Leave Act of 1993

    North American Free Trade Agreement of 1993

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    41/133

    41

    Technical Environment

    Communications

    Computing

    TransportationRobotics

    Biotechnology

    Medicine and medicalTelecommunications

    Consumer electronics

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    42/133

    42

    Industrys environment

    INDUSTRY

    COMPETITORS

    Rivalry Among

    Existing Firms

    SUPPLIERS

    BargainingPower

    of Suppliers

    POTENTIAL ENTRANTS

    Threat of New Entrants

    BUYERS

    BargainingPower

    of Buyers

    SUBSTITUTES

    Threat of Substitute Products

    or Services

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    43/133

    43

    Industry Competitors

    Opportunity Few competitors

    Industry sales growing

    Low fixed or inventorystorage costs

    Significantdifferentiation

    Minimal exit barriers

    Threat Numerous

    competitors

    Industry salesslowing

    High fixed orinventory storagecosts

    No differentiation High exit barriers

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    44/133

    44

    Potential Entrants

    Opportunity Significant

    economies of scale

    Strong productdifferentiation

    Significant switchingcosts

    Controlled access todistribution channels

    Threat No or low economies

    of scale

    Weak productdifferentiation

    Minimal switchingcost

    Open access todistribution channels

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    45/133

    45

    Bargaining power of buyers

    Opportunity Buyer purchases

    small volumes

    Purchases highlydifferentiated andunique

    Buyers profits arestrong

    Buyer cantmanufacture products

    Buyers have limitedinformation

    Threats Buyer purchases large

    volumes

    Purchases standard orundifferentiated

    Buyers profits areweak

    Buyer canmanufacture product

    Buyer has fullinformation

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    46/133

    46

    Bargaining Power of Supplier

    Opportunity Supplying industry is

    fragmented

    Suppliers productshave substitutes

    Suppliers productsarent differentiated

    Minimal switching

    costs in suppliersproducts

    Threats Supplying industry

    has a few companies

    Supplier products donot have substitutes

    Suppliers productsare differentiated

    Significant switching

    costs

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    47/133

    47

    Substitute Products

    OpportunitiesThere are no good

    substitutes

    ThreatThere are few

    good substitutes

    There are severalnot-so-goodsubstitutes

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    48/133

    48

    Examples of substitutes

    Eyeglasses vs. Contact Lenses

    Sugar vs. Artificial Sweeteners

    Newspapers vs. TV vs. InternetE-mail vs. Overnight Delivery

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    49/133

    49

    How do you do an external

    analysis?Find data Informal

    Customer comments Reading trade journals and general news mediaTalking with suppliers' sales representatives

    Formal External Information System (EIS)

    Market and customer surveys

    Evaluate whether data is good orbad

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    50/133

    50

    Why do an external analysis?

    Anticipate changes and plan accordingly

    Provide information for Planning, Decisionmaking & Strategy formulation

    Acquire and control needed resources

    Make a difference with higher performance

    Cautions Rapid environmental changes are difficult to keep up

    with

    Amount of time that analysis can consume

    Forecasts and trend analyses are not actual fact

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    51/133

    51

    Internal Analysis

    Understand organizational strengths andweaknesses

    Understand the relationship betweenorganizational resources, organizationalcapabilities, core competencies, anddistinctive organizational capabilities

    Understand the Value Chain Outsourcing

    Take Aways

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    52/133

    52

    SWOT Analysis

    Organization

    StrengthWeakness

    Opportunity

    Threat

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    53/133

    53

    What is an Internal Analysis

    Identifies and evaluates resources,capabilities, and core competencies

    As such organizations need tounderstand their Strengths are resources that an organization

    possesses and capabilities that an organization hasdeveloped that can be exploited and developed intoa sustainable competitive advantage

    Weaknesses are resources and capabilities that arelacking or deficient and prevents an organizationfrom developing a sustainable competitiveadvantage

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    54/133

    54

    The road to Competitive Advantage

    Organizational

    Resources

    Financial assetsPhysical assetsHuman resourcesIntangible assets

    Structural-culturalassets

    Organizational

    Capabilities

    Organizationalprocesses androutines

    Accumulated

    knowledge

    Core

    Competencies

    DistinctiveOrganizationalCapabilities

    Competitive Advantage

    Performance Results

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    55/133

    55

    The road to distinctive

    organizational capabilities

    OrganizationalCapabilities

    Organizational Capabilities

    Fundamental building block fordeveloping core competencies

    Organizational processesand

    routines to get the work done

    CoreCompetencies

    Distinctive OrganizationalCapabilities

    ResourcesTangible

    Intangible

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    56/133

    56

    The road to distinctive

    organizational capabilities

    Organizational

    Capabilities

    Organizational CapabilitiesFundamental building block for

    developing core competencies

    Organizational processes androutines to get the work done

    CoreCompetencies

    Core CompetenciesFundamental skills and capabilities

    Exploitable by organizationMajor value-creating capabilitiesNot a source of competitive advantage

    Distinctive OrganizationalCapabilities

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    57/133

    57

    Types of Core Competencies

    After-sale service capability

    Skills in manufacturing a high

    quality productSystem to fill customer ordersaccurately and swiftly

    Expertise in integrating multipletechnologies to create families ofnew products

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    58/133

    58

    The road to distinctive

    organizational capabilities

    OrganizationalCapabilities

    CoreCompetencie

    Core CompetenciesNot a source of competitive advantageFundamental skills and capabilitiesExploitable by organizationMajor value-creating capabilities

    Distinctive OrganizationalCapabilities

    Distinctive Organizational

    Capabilities

    Special and unique capabilitiesDistinguish from competitorsSustainable competitiveadvantage

    Outperform competition

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    59/133

    59

    From Distinctive capabilities to

    competitive advantage

    Distinctive

    Organizational

    Capabilities

    Contributes toSuperior Customer

    Value

    Can Be Usedin a Variety

    of Ways

    Is Difficult

    for Competitorsto Imitate

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    60/133

    60

    The road to Competitive Advantage

    OrganizationalResources

    Financial assetsPhysical assetsHuman resourcesIntangible assets

    Structural-culturalassets

    OrganizationalCapabilities

    Organizationalprocesses androutines

    Accumulated

    knowledge

    CoreCompetencies

    DistinctiveOrganizationalCapabilities

    Competitive Advantage

    Performance Results

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    61/133

    61

    Capabilities vs. Core Competenciesvs. Distinctive Capabilities

    A company capabilityis the product oforganizational learning and experience andrepresents real proficiency in performing

    an internal activityA core competence is a well-performedinternal activity that is central (notperipheral or incidental) to a companyscompetitiveness and profitability

    A distinctive Capabilityis a competitivelyvaluable activity that a company performsbetter than its rivals

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    62/133

    62

    Value Chain Analysis

    MARGIN

    MAR

    GIN

    Support

    Activities{Procurement

    Technological Development

    Human Resource Management

    Firm Infrastructure

    Primary Activities{

    Inbo

    un

    d

    Logistics

    Opera

    tions

    Outb

    ound

    Logistics

    Mark

    eting

    and

    Sa

    les

    Servic

    e

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    63/133

    63

    From Value Chain Analysisto Competitive Advantage

    Sustainable competitive advantage

    can be created by

    1.Managing value chain activitiesbetter than rivals and/or

    2.Developing distinctive value chain

    capabilities to serve customers!

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    64/133

    64

    Appeal of Outsourcing

    Outsourcing non-critical activitiesallows a firm to concentrate its energiesand resources on those value-chainactivities where it Can create unique value

    Can be best in the industry

    Advantages to outsourcing Decrease internal bureaucracies

    Flatten organization structure

    Provide firm with heightened strategic focus

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    65/133

    65

    Potential Advantages of OutsourcingNon-Critical Activities

    Outsourcing makes strategic sensewhen outsiders can perform certain

    activities at a lower cost and/or with

    higher value-added.

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    66/133

    66

    How do you do an internalanalysis?

    Step 1

    Step 2

    Step 3

    Step 4

    Step 5

    Prepare current product-market profile.

    Identify sources of competitiveadvantage and disadvantage inthe main product-market segments.

    Describe all the organizationalcapabilities and competencies.

    Sort the core capabilities andcompetencies according tostrategic importance.

    Identify and agree onthe key capabilitiesand competencies.

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    67/133

    67

    Difficulty in developingcompetencies

    Because these competencies are inpeopleHard to developHard to identifyHard to change / improveAlso hard to steal

    Social ComplexityHistoricalCasually ambiguous

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    68/133

    68

    Competitive Strategies

    Competitive Strategy

    Definitions of competitors

    Competitive StrategiesMiles and Snow

    Porter

    First Mover strategies

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    69/133

    69

    Strategy and CompetitiveAdvantage

    Competitive advantageexists when afirms strategy gives it an edge in Defending against competitive forces and

    Securing customers

    Convince customers firms product / serviceoffers superior value Offer buyers a good product at a lower price Use differentiation to provide a better product

    buyers think is worth a premium price

    Key to Gaining a Competitive Advantage

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    70/133

    70

    Competition

    When organizations battle forsome desired object / outcome

    Who are our competitors Industry perspective

    Market perspective

    Strategic group perspective

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    71/133

    71

    Industry and Market approaches to

    defining competitors

    Industry

    SameProduct-Service

    Market

    CustomerNeeds

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    72/133

    72

    Strategic Group approach todefining competitors

    Possible strategic dimensions foridentifying strategic groups

    PriceQualityGeographic scopeProduct line breadth-depthR&D expendituresProduct characteristics

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    73/133

    73

    Different types of competitivestrategies

    Miles and Snow typologyProspector

    Seeks innovationSurvey dynamic environment and

    develops new products

    Competitors are uncertain about

    prospectors future decisions and actions

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    74/133

    74

    Different types of competitivestrategies

    Miles and Snow typology Defender

    Searches for market stability Limited product line

    Seeks to defend position

    Prevents others from entering its turf

    Can create and maintain niches

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    75/133

    75

    Different types of competitivestrategies

    Miles and Snow typologyAnalyzer

    Strategy of analysis and imitationCopies promising new activities

    ReactorLacks a strategic plan

    Reacts to environmental changesMakes adjustments when forced toUnable to respond quickly to changes

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    76/133

    76

    Porters generic strategies

    Market ScopeBroad or Narrow

    Competitive advantageLow cost or differentiated

    Integrated differentiated / low cost

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    77/133

    77

    Low-Cost Leadership

    Make achievement oflow-cost relativeto rivals the theme of firms businessstrategy

    Find ways to drive costs outofbusiness year-after-year

    Low-cost leadership means lowOVERALL costs, not just low

    manufacturing or production costs!

    Low-cost leadership means lowoverallcosts, not just low

    manufacturing or production costs!

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    78/133

    78

    When Does it work?

    It works when Price competition is vigorous Product is standardized Buyers incur low switching costs Industry newcomers use introductory low prices

    to attract buyers and build customer base

    Pitfalls with this strategyBeing overly aggressive in cutting price

    Low cost methods are easily imitated byrivals

    Differentiation matters

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    79/133

    79

    Differentiation Strategies

    Incorporate differentiating features thatcause buyers to prefer firms product orservice over brands of rivals

    Keys to success Find ways to differentiate that create value

    for buyers and that are not easilymatchedorcheaply copiedby rivals

    Not spending more to achieve differentiationthan the price premium that can be charged

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    80/133

    80

    Types of Differentiation

    Unique taste -- Dr. PepperWide selection and one-stop shopping --Home Depot and Amazon.comSuperior service -- FedEx, Ritz-Carlton

    Spare parts availability-- CaterpillarMore for your money-- McDonalds, Wal-MartPrestige -- Rolex

    Quality manufacture -- Honda, ToyotaTop-of-the-line image -- Ralph Lauren,Chanel

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    81/133

    81

    Signaling Value as Well asDelivering Value

    Buyers seldom pay for value that isnot perceived

    Signals of value may be asimportant as actual value whenNature of differentiation is hard to

    quantifyBuyers are making first-time

    purchasesRepurchase is infrequentBuyers are unsophisticated

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    82/133

    82

    When does it work?

    It works when There are many ways to differentiate a product that

    have value and please customers Buyer needs and uses are diverse Technological change and product innovation are

    fast-paced

    Pitfalls Charging to high a price or over differentiating

    Failing to signal value Not understanding what buyers want or prefer and

    differentiating on the wrong things

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    83/133

    83

    Competitive Strategy Principle

    A low-costproducer strategy can defeat

    a differentiation strategy when buyersare satisfied with a standard product

    and do not see extra attributes as

    worth paying additional money to

    obtain!

    A low-cost provider strategy can

    defeata differentiation strategy

    when buyers are satisfied with

    a standard product and do not

    see extra differentiating attributes

    worth paying for!

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    84/133

    84

    Integrated low-cost / differentiated

    Combine a strategic emphasis on low-costwith a strategic emphasis on

    differentiationMake an upscale product at a lower costGive customers more value for the moneyDeliver superior value by meeting or

    exceedingbuyer expectations onproduct attributes and beating theirprice expectations

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    85/133

    85

    Integrated Low Cost/Differentiation Strategy

    DifferentiationLow Cost

    Use a single aircraft model

    (Boeing 737)

    Use secondary airports

    15 minute turnaround time

    No meals

    No reserved seats

    Focus on customersatisfaction

    High level of employee

    dedication

    Southwest Airlines

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    86/133

    86

    Risk of an integrated ProviderStrategy

    Risk An integratedprovidermay getsqueezedbetween strategies of firmsusing low-costand differentiation

    strategies

    Low-cost leaders may be able to siphoncustomers away with a lower price

    High-end differentiators may be able tosteal customers away with better productattributes

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    87/133

    87

    Focus/Niche Strategies

    Involve concentratedattention on anarrow piece of the total market

    Objective Serve niche buyers betterthan rivals

    Keys to success Choose a market niche where buyers have

    distinctive preferences, specialrequirements, or unique needs

    Develop unique capabilities to serve needsof target buyer segment

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    88/133

    88

    What Makes a NicheAttractive for Focusing?

    Big enough to be profitable and offers goodgrowth potential

    Not crucial to success of industry leaders

    Costly or difficult for multi-segment competitorsto meet specialized needs of niche members

    Focuser has resources and capabilities toeffectively serve an attractive niche

    Few other rivals are specializing in same niche

    Focuser can defend against challengers viasuperior ability to serve niche members

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    89/133

    89

    Risks of a Focus Strategy

    Competitors find effective ways to matcha focusers capabilities in serving niche

    Niche buyers preferences shift towardsproduct attributes desired by majority ofbuyers - niche becomes part of overallmarket

    Segment becomes so attractive itbecomes crowded with rivals, causingsegment profits to be splintered

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    90/133

    90

    First-Mover Advantages

    When to make a strategic move is oftenas crucial as whatmove to make

    First-mover advantages arise when

    Pioneering helps build firms image and reputation Early commitments to new technologies, new-style

    components, and distribution channels can producecost advantage

    Loyalty of first time buyers is high

    Moving first can be a preemptive strike

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    91/133

    91

    First-Mover Disadvantages

    Moving earlycan be adisadvantage (or fail to producean advantage) when

    Costs of pioneering are sizable andloyalty of first time buyers is weak

    Innovators products are primitive, not

    living up to buyer expectations Rapid technological change allows

    followers to leapfrog pioneers

    Timing and Competitive Advantage

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    92/133

    92

    g p g

    Being a first-mover holds potential for competitive advantage in some cases but not inothers

    Principle 1

    Being a fast follower can sometimes yield as good aresult as being a first mover

    Principle 2

    Being a late-mover may or may not be fatal -- it varieswith the situation

    Principle 3

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    93/133

    93

    Corporate (and international) Strategy

    Three directions for corporatestrategyGrowth

    M&A, JV/SA International

    Stability

    RenewalRetrenchmentTurnaround

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    94/133

    94

    Brief Overview of Corporate Strategy

    Those strategies concerned withthe broad and long-term questions

    of what business(es) theorganization is in and what itwants to do with those businesses

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    95/133

    95

    When to Diversify

    Some companies do EXCELLENTLY andare not diversified McDonalds, SWA, Coca-Cola, Dominos

    Pizza, Wal-Mart, FedEx, Timex, Gerber Why stay single business

    Clear understanding of who we are / what we do No Dilution of managements attention

    Risks of a single business strategy Putting all the eggs in one industry basket Unforeseen changes can undermine a single

    business firms prospects

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    96/133

    96

    Diversification and Corporate Strategy

    A company is diversified when it is in twoor more lines of business

    Strategy-making in a diversified companyis a bigger picture exercise than craftinga strategy for a single line-of-business

    A diversified company needs a multi-industry, multi-business strategy

    A strategic action plan must be developedfor several different businesses competingin diverse industry environments

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    97/133

    97

    Organizational Growth

    Growth StrategyOne that involves the attainment of

    specific growth objectives byincreasing the level of anorganizations operations

    Typical growth strategies include

    Increases in sales revenuesProfitsOther performance measures

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    98/133

    98

    Types of Growth Strategies

    Organizational

    Growth

    Concentration

    VerticalIntegration

    Backward

    Forward

    HorizontalIntegration

    DiversificationRelated

    Unrelated

    International

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    99/133

    99

    Concentration

    Organization concentrates on its primary line

    of business and looks for ways to meet its

    growth objectives through increasing its levelof operation in this primary business

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    100/133

    100

    Concentration

    Customers

    Current

    New

    Current New

    Product-MarketExploitation

    ProductDevelopment

    MarketDevelopment

    Product/MarketDiversification

    Product(s)

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    101/133

    101

    Diversification

    Related

    Diversification

    OperationalSkills-Capabilities

    DistributionChannels

    CustomerUse

    SimilarTechnology

    ProductSimilarities

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    102/133

    102

    Diversification

    LevelHorizontal

    Anti-trust laws prohibit a lot of these GE & Honeywell

    VerticalSuppliers buying buyers (or vice versa)

    TypeRelatedUnrelated

    Related Diversification

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    103/133

    103

    Related Diversificationand Competitive Advantage

    Competitive advantage can result fromrelated diversification if opportunities

    exist to Transfer expertise/capabilities/technology

    Combine related activities into a single operation andreduce costs

    Leverage use of firms brand name reputation Conduct related value chain activities in a

    collaborative fashion to create valuable competitivecapabilities

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    104/133

    104

    Involves diversifying into businesses with

    No strategic fit

    No meaningful value chain relationships

    No unifying strategic theme

    Approach is to venture into any businessin which we think we can make a profit

    Firms pursuing unrelated diversification areoften referred to as conglomerates

    What is Unrelated Diversification?

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    105/133

    105

    Attractive Acquisition Targets

    Companies with undervalued assets

    Capital gains may be realized

    Companies in financial distress

    May be purchased at bargain prices and turnedaround

    Appeal of Unrelated Diversification Strategy

    Business risk scattered over different industries

    Financial resources can be directed to thoseindustries offering best profit prospects

    If bargain-priced firms with big profit potential arebought, shareholder wealth can be enhanced

    Drawbacks of Unrelated

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    106/133

    106

    Drawbacks of UnrelatedDiversification

    Difficulties of competently managing manydiverse businesses

    Lack of strategic fits which can be leveraged

    into competitive advantage Consolidated performance of unrelatedbusinesses tends to be no better than sum ofindividual businesses on their own (and it maybe worse) Likely effect is 1 + 1 = 1.5, not 1 + 1 =3

    Promise of greater sales-profit stability overbusiness cycles seldom realized

    Combination Related Unrelated

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    107/133

    107

    Combination Related-UnrelatedDiversification Strategies

    Dominant-business firms One major core business accounting for 50 - 80

    percent of revenues, with several small related orunrelated businesses accounting for remainder

    Narrowly diversified firms Diversification includes a few (2 - 5) related or

    unrelated businesses

    Broadly diversified firms Diversification includes a wide ranging collection of

    either related or unrelated businesses or a mixtureMulti-business firms Diversification portfolio includes several unrelated

    groups ofrelated businesses

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    108/133

    108

    Merger and Acquisition

    Most popular approach todiversification

    Advantages Quicker entry into target market

    Easier to hurdle certain entry barriers Technological inexperience

    Gaining access to reliable suppliers Being of a size to match rivals in terms of

    efficiency and costs

    Getting adequate distribution access

    Joint Ventures and Strategic

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    109/133

    109

    Joint Ventures and StrategicAlliances

    Good way to diversify when

    Uneconomical or risky to go it alone

    Pooling competencies of two partnersprovides more competitive strength

    Foreign partners are needed to surmount Import quotas and Tariffs

    Nationalistic political interests

    Cultural roadblocks

    Lack of knowledge about markets ofparticular countries

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    110/133

    110

    Drawbacks of JV & SA

    Raises questions Which partner will do what

    Who has effective control

    Potential conflicts Control over strategy and long-term direction

    How operations will be conducted

    Control over cash flows and profits

    Personalities and cultures of partners

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    111/133

    111

    Benefits of SA & JV

    Gain scale economies in production and/ormarketing

    Fill gaps in technical expertise or knowledge

    of local marketsShare distribution facilities and dealernetworks

    Direct combined competitive energies

    toward defeating mutual rivalsUseful way to gain agreement on importanttechnical standards

    Why is the World Economy

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    112/133

    112

    Why is the World EconomyGlobalizing?

    Previously closed national economiesare opening up their markets toforeign companies

    Importance of geographic distance isshrinking due to the Internet

    Growth-minded companies are racing

    to stake out positions in the marketsof more and more countries

    How Markets Differ from

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    113/133

    113

    How Markets Differ fromCountry to Country

    Consumer tastes and preferences

    Consumer buying habits

    Market size and growth potentialDistribution channels

    Driving forces

    Competitive pressures

    International

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    114/133

    114

    International

    Global Integrationof Operations

    High

    Low

    Local MarketResponsiveness

    LowHigh

    MultidomesticApproach

    GlobalApproach

    TransnationalApproach

    Characteristics of Multi Domestic and

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    115/133

    115

    Multi-Domestic Each country marketis self-contained Competition in one country market is independentof

    competition in other country markets No international market, just a collection of

    country markets

    Global Market Many of same rivals compete in many of the same

    country markets

    A firms competitive position in one country isaffectedby its position in other countries Competitive advantage (or disadvantage) is based

    on a firms world-wide operations and overall globalstanding

    Characteristics of Multi-Domestic andGlobal Competition

    M lti D ti St t

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    116/133

    116

    Multi-Domestic Strategy

    Strategy is matched to local market needsUse Different country strategies when Significant country-to-country differences in

    customers needs exist Buyers in one country want a product different

    from buyers in another country Host government regulations preclude

    uniform global approach

    Two drawbacks Poses problems of transferring competencies

    across borders Works against building a unified competitive

    advantage

    Global Strategy

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    117/133

    117

    Global Strategy

    Strategyfor competing is similarinall country marketsInvolves Coordinating strategic moves globally Selling in many, if not all, nations

    where a significant market exists

    Works best when products and buyerrequirements are similar fromcountry to country

    St t O ti f I t ti l

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    118/133

    118

    Strategy Options for InternationalMarkets

    Exporting

    Licensing

    Franchising strategy

    Diversification

    Characteristics of Export

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    119/133

    119

    Characteristics of ExportStrategies

    Involves using domestic plants as aproduction base for exporting to foreignmarkets

    Excellent initial strategy to pursueinternational salesAdvantages Minimizes both risk and capital requirements Conservative way to test international waters

    Minimizes direct investments in foreign countriesAn export strategy is vulnerable when Manufacturing costs in home country are higher than in

    foreign countries where rivals have plants High shipping costs are involved

    Characteristics of Licensing

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    120/133

    120

    Advantages Has valuable technical know-how or a patented

    product but does not have international capabilities orresources to enter foreign markets

    Desires to avoid risks of committing resources tomarkets which Are unfamiliar, Present economic uncertainty or Are politically volatile

    Disadvantage Risk of providing valuable technical know-how to

    foreign firms and losing some control over its use

    Characteristics of LicensingStrategies

    Characteristics of Franchising

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    121/133

    121

    Often is better suited to globalexpansion efforts of service andretailing enterprises

    Advantages Franchisee bears most of costs and risks of

    establishing foreign locations

    Franchiser has to expend only the resources to

    recruit, train, and support franchisees

    Disadvantage Maintaining cross-country quality control

    Characteristics of FranchisingStrategies

    O i ti l R l

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    122/133

    122

    Organizational Renewal

    Poor

    Management

    UncontrollableCosts or Too

    High Costs

    New

    Competitors

    UnpredictedShifts in Consumer

    Demand

    Slow or No Responseto Significant External

    or Internal Changes

    Overexpansionor Too Rapid

    Growth

    InadequateFinancialControls

    R h

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    123/133

    123

    Retrenchment

    Diversification efforts have become too broadLack of resources or skill to support operatingand investment needs of all businesses

    Misfits (or poorly performing businesses) cannot

    be completely avoidedUnfavorable changes in industry attractiveness

    Diversification may lack compatibility of valuesessential to cultural fit

    Options for Accomplishing

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    124/133

    124

    Options for AccomplishingRetrenchment

    Spin it off as independent company Involves deciding whether to retain partial

    ownership or forego any ownership interest

    Sell it Involves finding a company which views the

    business as a good deal and good fit

    Leveraged buy out

    Involves selling business to the managers whohave been running it for a minimal equitydown payment and loaning balance ofpurchase price to new owners

    Corporate Turnaround

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    125/133

    125

    Corporate TurnaroundStrategies (downsizing)

    Objectives Restore money-losing businesses to profitability

    rather than divest them

    Get whole firm back in the back by curingproblems of ailing businesses in portfolio

    Most appropriate where Reasons for poor performance are short-term

    Ailing businesses are in attractive industries Divesting money-losers doesnt make long-term

    strategic sense

    Portfolio Analysis

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    126/133

    126

    y

    Industry Growth Rate(in constant sales dollars)

    High(faster thanthe economy

    as a whole)

    Low(slower thanthe economyas a whole)

    Relative MarketShare Position

    High (above 1.0) Low (below 1.0)1.0

    Stars Question Marks

    Cash Cows Dogs

    Ch t i ti f C h H

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    127/133

    127

    Characteristics of Cash Hogs

    Internal cash flows are inadequate tofully fund needs for working capital andnew capital investment

    Parent company has to continually pump incapital to feed the hog

    Strategic options Aggressively investin

    attractive cash hogs Divestcash hogs lacking

    long-term potential

    Characteristics of Cash Cows

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    128/133

    128

    Characteristics of Cash Cows

    Generate cash surpluses over and abovewhat is needed to sustain present marketposition

    Such businesses are valuable because

    surplus cash can be used to Pay corporate dividends Finance new acquisitions Invest in promising cash hogs

    Strategic objectives Fortify and defend present market position Keep the business healthy

    Notes of Caution: WhyDiversification Efforts Can Fail

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    129/133

    129

    Diversification Efforts Can Fail

    Transferring resource capabilities tonew businesses can be far more arduousand expensive than expected

    Trying to replicate a firms success inone business and hitting a second homerun in a new business is easier said thandone

    Management can misjudgedifficultyofovercoming resource strengths ofrivals it will face in a new business

    What Makes Up a Companys

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    130/133

    130

    p p yCulture?

    Values and principles of management

    Work climate and atmosphere

    Patterns of how we do things around here

    Oft-told stories illustrating companys valuesTaboos and political donts

    Traditions

    Ethical standards

    Culture and Strategy Execution:

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    131/133

    131

    Cu u e a d S a egy ecu oAlly or Obstacle?

    Culture can contribute to,or hinder,successful strategy execution

    Requirements for successful strategyexecution may, or may not, becompatible with culture

    Aclose match between culture and

    strategy promotes effective strategyexecution

    Benefits of a Good Culture-Strategy Fit

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    132/133

    132

    Benefits of a Good Culture Strategy Fit

    Strategy-supportive cultures

    Shape mood and temperament of the work force,positively affecting organizational energy,

    work habits, and operating practices Provide standards, values, informal rules and

    peer pressures that nurture and motivatepeople to do their jobs in ways that promotegood strategy execution

    Strengthen employeeidentification with thecompany, its performance targets, and strategy

    Strategic Management Principle

  • 8/6/2019 Basic Information of Mgt Strategy[1]

    133/133

    Strategic Management Principle

    Strong cultures promote good

    strategy execution where

    theres strategy-culture fit

    and hurt execution where

    h li l fi !