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8/6/2019 Basic Information of Mgt Strategy[1]
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Strategic Management
ACHMAD SOBIRINACHMAD SOBIRIN
Fakultas Ekonomi-UIIFakultas Ekonomi-UII
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Military influences in strategy
Strategos referred to a general incommand of an army
The art of the general By 450 B.C. it came to mean managerial skill By 330 B.C. it referred to the skill of employing
forces to overcome positions to create a system ofglobal governance
Carl von Clausewitz tactics(involve)
the use of armed forces in theengagement, strategy (is) the use ofengagements for the object of war1838 On War
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Academic influences in strategy
HBS requires a class in Business Policy in 1912
Adam Smiths invisible hand (the market) givesway to Alfred Sloan (GM CEO from 1923-1946)
concept of the visible handmiddle managerChester Bernard influential book the executiveargues that managers should pay attention tostrategic factors
Ronald Coases 1937 article why firms exist (Nobel
Prize in economics) and Joseph Schumpters conceptof disruptive technologies written in 1942 bring inorganizational economics
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Recent influences in strategy
1960s (Strategy and structure;Corporate Strategy)
1963 Harvard business conference leads to SWOTanalysis
BCG founded in 1963 strategy boutique Created the portfolio analysis
Stars, dogs, cash cows, question marks
1980s (Porters 5 forces)
1990s (Resource Based view of the firm)
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Why is strategic management
important?
Gives everyone a role
Makes a difference in performancelevels
Provides systematic approach to
uncertaintiesCoordinates and focusesemployees
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Basics of Strategic Management
Four aspects that set strategicmanagement apart Interdisciplinary
Capstone of the Business degree
External focus
Competition Internal focus
Future direction
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Why do strategy?
Gain competitive advantageSets an organization apart
Having something other competitors don't
Doing something better than other organizations
Doing something that others can't
Necessary for long-term success and
survival
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Who does strategy?
The Role of the Board of Directors Elected representatives of the companys stockholders Legally obligated to represent and protect stockholders
The Role of Top Management Responsible for decisions and action of every employee Providing effective leadership
Other Organizational Employees Implement put the strategies into action and monitor
performance Evaluatedo the actual evaluations and take necessary
actions
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The Role of the Board of
Directors Approve an organizational philosophy Review and approve strategic goals and plans Review and approve organization's financial
standards and policies Monitor organizational performance and
regularly review performance results Select, evaluate, and compensate top-level
managers Develop management succession plans Monitor relations with shareholders and other
key stakeholders
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Who is on the board of
directors?Chairman of the board Chief Executive officer (CEO)
President Chief Operating officer (COO)
Other Cs Chief Financial officer
Chief information officerInside board members
Outside board members
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The Role of Top Management
EffectiveStrategic
Leadership
Exploiting andMaintaining
Core Competencies
DevelopingHuman Capital
Creating andSustaining Strong
Organizational Culture
EmphasizingEthical Decisions
and Practices
EstablishingAppropriately
Balanced Controls
DeterminingOrganizational
Purpose or Vision
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What is strategy?
Definitionproposed by
Definition of Strategy Key dimensionidentified in the
definition
Chandler
(1962)
Strategy is the determination of
the basic, long-term goals of anenterprise and the adoption courseof actions and the allocation ofresources necessary to carry outthe goals
Strategy is a means of
establishing theorganizational purpose (interm of its long-termobjectives, action programs,and resource allocationpriorities)
Schendel and
Hatten (1972)
Strategy is the basic goals and
objectives of the organization, themajor programs of action chosento reach these goals andobjectives, and the major patternof resource allocation used torelate the organization to itsenvironment
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What is strategy?Argyris (1985) Strategy formulation and implementation
include identifying opportunities and threats inthe organizations environment, evaluating thestrengths and weaknesses of the organization,designing structures, defining roles, hiringappropriate people, and developing appropriatereward to keep the people motivated and makecontribution
Strategy is a response(continuous andadaptive) to externalopportunities andthreats and internalstrengths andweaknesses that affectorganization
Mintzberg(1979)
Strategy is a mediating force between theorganization and its environment; there areconsistent pattern of streams of organizationaldecisions to deal with the environment
Steiner and
Miner (1977)
Strategy is forging of company missions, setting
objectives for the organization in light orexternal and internal force, formulating specificpolicies and strategies to achieve objectives,and ensuring their proper implementation sothat the basic purpose and objectives of theorganization will be achieved
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What is strategy?Andrews (1980) Corporate Strategy is the pattern of
decision in a company that determines
and reveals its objectives, purposes, orgoals, produces the principal policiesand plans for achieving those goals, anddefines the range of businesses thecompany is to pursue, the kind ofeconomic and human organization it isor intends to be, and the nature of the
economic and non-economiccontribution it intends to make to itsshareholders, employees, customersand communities
Strategy is motivating forcefor stakeholders who directly
or indirectly receive thebenefits or costs derivedfrom the action of the firm
Chaffee (1985) Strategy is defines as orientingmetaphor or frames of reference thatallow the organization and environmentto be understood by organizationalstakeholders. On this basis, stakeholdersare motivated to believe and to act inways that are expected to producefavorable result for the organization
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HANG ON, LADIES AND GENTLEMEN, YOU
HAVE YET TO MEET THE WHOLE BEAST
This is
This is an organizational chart that shows the
different parts of a cow, In a real cow, the parts
are not aware that theyre parts. They do not
have trouble sharing information: They smoothly
and naturally work together as one unit. As a
cow. And you have only one question to answer.
Do you want your company to work like a chart?
Or a cow?
Not a Cow
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Environment, Mission, Vision, and
StakeholdersOrganization Mission
Organization VisionBHAG
Organizational Stakeholders
Important Environmental drivers
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Strategic Management
Principle
Effective strategy-makingbegins with a vision of
where the organization
needs to head!
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Elements of a Strategic Vision
Use the mission statementas aas astarting pointstarting point
Develop a strategic visionthatspells out a course to pursue
CommunicateCommunicate the vision in a
clearclearandexcitingexcitingmanner
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Characteristics of a Mission
Statement
Defines currentbusinessactivities
Highlights boundaries of currentbusiness
Conveys Who we are, Whatwe do, and Where we are now
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Characteristics of a Mission
StatementCompany specific, notgeneric so as to give a
company its own identityA companys mission is notto make a profit !
The real mission is alwaysWhat will we do to makea profit?
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Characteristics of a Strategic
VisionCharts a companys futurestrategic course
Defines the business makeupfor 5 years (or more)
Specifies future technology-product-customer focus
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Communicating the Vision
An exciting, inspirational visionChallenges and motivates workforceArouses strong sense of organizational
purpose Induces employee buy-inGalvanizes people to live the business
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Value of a Well-ConceivedStrategic Vision and Mission
Crystallizes long-term direction
Reduces riskof rudderless
decision-makingConveysorganizationalpurpose and identity
Keeps direction-related actions of lower-
level managers on common pathHelps organization prepare for the future
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Concept of Strategic Intent
A company exhibits strategic
intentwhen it relentlessly
pursues an ambitious strategicobjective and concentrates its
competitive actions and energies
on achieving that objective!
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Lessons about change: Built to last
Tried to understand why superiorcompanies are better than peer
companies which are better thanmost companies$1 invested in stock market in 1926
yields$415 in all other companies$955 in peer companies$6356 in superior (visionary) companies
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Who are these companiesVisionary 3M Boeing GE IBM Motorola Nordstrom P&G Sony Wal-mart
Peer companies Norton McDonnell Douglass
Westinghouse Burroughs Zenith Melville
Colgate Kenwood Ames
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So what did they find?Great companies had BHAGBig Hairy Audacious Goals
What ever your values are stickwith it
Deal with the AND, not the OR
Seek Alignment (internally)
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Characteristics of Strategic
Intent
Indicates firms intent to stake out
a particular position over the long-term
Involves establishing a BHAG -
big, hairy, audacious goal
Signals relentless commitmenttowinning
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Example of BHAG
General ElectricAll businesses are held to a standard of
being #1 or #2 in their industries as wellas achieving good business results
John F. KennedyPut a man on the moon and return safely
by the end of the decade
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Crafting a Strategy
An organizations strategy dealswith How to make the strategic vision a
reality and achieve target objectives The game plan for
Pleasing customers
Conducting operations
Building a sustainable competitiveadvantage
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Organizational Stakeholders
Organization
Governments
Customers
Social ActionGroups
EmployeesCommunities
Suppliers
TradeAssociations
PoliticalAction Groups
Shareholders
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Ethics
Corporate Social Responsibility Decision makers have an obligation to
recognize the interrelatedness of businessand society
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External Analysis
Differentiate between externalenvironmental opportunities and threats
Understand the components of anorganizations general environment
Understand the forces in Porters fiveforces model
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SWOT Analysis
Organization
StrengthWeakness
Opportunity
Threat
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What is an external analysis?
External analysis builds upon the notionthat organizations are open systems. Often success is determined by the environment
around the organization and not the intelligenceinside the organization
Organizations need to pay attention toOpportunities and Threats
Opportunities arepositive external environmentaltrends that improve the organizations performance Threats arenegative external environmental trends
that hinder the organization's performance
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External Analysis
Organization
Specific EnvironmentIndustry-Competitors
Substitute
ProductsBargaini
ngPower ofSupplier
s
Bargaining
Power ofBuyers
Potenti
alEntrants
CurrentRivalry
GeneralEnvironment
Technologi
cal
Political-Legal
Sociocultural
Demographic
Economi
c
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Economic Environment
Interest rates
Monetary exchange rates
Inflation ratesGNP or GDP
Consumer income, spending, and debt
levelsUnemployment levels
Workforce productivity
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Demographic Environment
Gender
Age
Income levelsEthnic makeup
Education
Family compositionGeographic location
Birth rates
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Socio-Cultural Environment
Countrys culture
Social Values Traditions Values
Attitudes
Beliefs
Tastes Patterns of behavior
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Political Legal Environment
Federal, state, and local Laws
Regulations
Judicial decisions
Political forces
Examples of legal changes Occupational Safety and Health Act of 1970
Americans with Disabilities Act of 1990
Family and Medical Leave Act of 1993
North American Free Trade Agreement of 1993
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Technical Environment
Communications
Computing
TransportationRobotics
Biotechnology
Medicine and medicalTelecommunications
Consumer electronics
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Industrys environment
INDUSTRY
COMPETITORS
Rivalry Among
Existing Firms
SUPPLIERS
BargainingPower
of Suppliers
POTENTIAL ENTRANTS
Threat of New Entrants
BUYERS
BargainingPower
of Buyers
SUBSTITUTES
Threat of Substitute Products
or Services
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Industry Competitors
Opportunity Few competitors
Industry sales growing
Low fixed or inventorystorage costs
Significantdifferentiation
Minimal exit barriers
Threat Numerous
competitors
Industry salesslowing
High fixed orinventory storagecosts
No differentiation High exit barriers
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Potential Entrants
Opportunity Significant
economies of scale
Strong productdifferentiation
Significant switchingcosts
Controlled access todistribution channels
Threat No or low economies
of scale
Weak productdifferentiation
Minimal switchingcost
Open access todistribution channels
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Bargaining power of buyers
Opportunity Buyer purchases
small volumes
Purchases highlydifferentiated andunique
Buyers profits arestrong
Buyer cantmanufacture products
Buyers have limitedinformation
Threats Buyer purchases large
volumes
Purchases standard orundifferentiated
Buyers profits areweak
Buyer canmanufacture product
Buyer has fullinformation
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Bargaining Power of Supplier
Opportunity Supplying industry is
fragmented
Suppliers productshave substitutes
Suppliers productsarent differentiated
Minimal switching
costs in suppliersproducts
Threats Supplying industry
has a few companies
Supplier products donot have substitutes
Suppliers productsare differentiated
Significant switching
costs
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Substitute Products
OpportunitiesThere are no good
substitutes
ThreatThere are few
good substitutes
There are severalnot-so-goodsubstitutes
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Examples of substitutes
Eyeglasses vs. Contact Lenses
Sugar vs. Artificial Sweeteners
Newspapers vs. TV vs. InternetE-mail vs. Overnight Delivery
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How do you do an external
analysis?Find data Informal
Customer comments Reading trade journals and general news mediaTalking with suppliers' sales representatives
Formal External Information System (EIS)
Market and customer surveys
Evaluate whether data is good orbad
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Why do an external analysis?
Anticipate changes and plan accordingly
Provide information for Planning, Decisionmaking & Strategy formulation
Acquire and control needed resources
Make a difference with higher performance
Cautions Rapid environmental changes are difficult to keep up
with
Amount of time that analysis can consume
Forecasts and trend analyses are not actual fact
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Internal Analysis
Understand organizational strengths andweaknesses
Understand the relationship betweenorganizational resources, organizationalcapabilities, core competencies, anddistinctive organizational capabilities
Understand the Value Chain Outsourcing
Take Aways
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SWOT Analysis
Organization
StrengthWeakness
Opportunity
Threat
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What is an Internal Analysis
Identifies and evaluates resources,capabilities, and core competencies
As such organizations need tounderstand their Strengths are resources that an organization
possesses and capabilities that an organization hasdeveloped that can be exploited and developed intoa sustainable competitive advantage
Weaknesses are resources and capabilities that arelacking or deficient and prevents an organizationfrom developing a sustainable competitiveadvantage
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The road to Competitive Advantage
Organizational
Resources
Financial assetsPhysical assetsHuman resourcesIntangible assets
Structural-culturalassets
Organizational
Capabilities
Organizationalprocesses androutines
Accumulated
knowledge
Core
Competencies
DistinctiveOrganizationalCapabilities
Competitive Advantage
Performance Results
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The road to distinctive
organizational capabilities
OrganizationalCapabilities
Organizational Capabilities
Fundamental building block fordeveloping core competencies
Organizational processesand
routines to get the work done
CoreCompetencies
Distinctive OrganizationalCapabilities
ResourcesTangible
Intangible
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The road to distinctive
organizational capabilities
Organizational
Capabilities
Organizational CapabilitiesFundamental building block for
developing core competencies
Organizational processes androutines to get the work done
CoreCompetencies
Core CompetenciesFundamental skills and capabilities
Exploitable by organizationMajor value-creating capabilitiesNot a source of competitive advantage
Distinctive OrganizationalCapabilities
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Types of Core Competencies
After-sale service capability
Skills in manufacturing a high
quality productSystem to fill customer ordersaccurately and swiftly
Expertise in integrating multipletechnologies to create families ofnew products
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The road to distinctive
organizational capabilities
OrganizationalCapabilities
CoreCompetencie
Core CompetenciesNot a source of competitive advantageFundamental skills and capabilitiesExploitable by organizationMajor value-creating capabilities
Distinctive OrganizationalCapabilities
Distinctive Organizational
Capabilities
Special and unique capabilitiesDistinguish from competitorsSustainable competitiveadvantage
Outperform competition
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From Distinctive capabilities to
competitive advantage
Distinctive
Organizational
Capabilities
Contributes toSuperior Customer
Value
Can Be Usedin a Variety
of Ways
Is Difficult
for Competitorsto Imitate
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The road to Competitive Advantage
OrganizationalResources
Financial assetsPhysical assetsHuman resourcesIntangible assets
Structural-culturalassets
OrganizationalCapabilities
Organizationalprocesses androutines
Accumulated
knowledge
CoreCompetencies
DistinctiveOrganizationalCapabilities
Competitive Advantage
Performance Results
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Capabilities vs. Core Competenciesvs. Distinctive Capabilities
A company capabilityis the product oforganizational learning and experience andrepresents real proficiency in performing
an internal activityA core competence is a well-performedinternal activity that is central (notperipheral or incidental) to a companyscompetitiveness and profitability
A distinctive Capabilityis a competitivelyvaluable activity that a company performsbetter than its rivals
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Value Chain Analysis
MARGIN
MAR
GIN
Support
Activities{Procurement
Technological Development
Human Resource Management
Firm Infrastructure
Primary Activities{
Inbo
un
d
Logistics
Opera
tions
Outb
ound
Logistics
Mark
eting
and
Sa
les
Servic
e
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From Value Chain Analysisto Competitive Advantage
Sustainable competitive advantage
can be created by
1.Managing value chain activitiesbetter than rivals and/or
2.Developing distinctive value chain
capabilities to serve customers!
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Appeal of Outsourcing
Outsourcing non-critical activitiesallows a firm to concentrate its energiesand resources on those value-chainactivities where it Can create unique value
Can be best in the industry
Advantages to outsourcing Decrease internal bureaucracies
Flatten organization structure
Provide firm with heightened strategic focus
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Potential Advantages of OutsourcingNon-Critical Activities
Outsourcing makes strategic sensewhen outsiders can perform certain
activities at a lower cost and/or with
higher value-added.
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How do you do an internalanalysis?
Step 1
Step 2
Step 3
Step 4
Step 5
Prepare current product-market profile.
Identify sources of competitiveadvantage and disadvantage inthe main product-market segments.
Describe all the organizationalcapabilities and competencies.
Sort the core capabilities andcompetencies according tostrategic importance.
Identify and agree onthe key capabilitiesand competencies.
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Difficulty in developingcompetencies
Because these competencies are inpeopleHard to developHard to identifyHard to change / improveAlso hard to steal
Social ComplexityHistoricalCasually ambiguous
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Competitive Strategies
Competitive Strategy
Definitions of competitors
Competitive StrategiesMiles and Snow
Porter
First Mover strategies
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Strategy and CompetitiveAdvantage
Competitive advantageexists when afirms strategy gives it an edge in Defending against competitive forces and
Securing customers
Convince customers firms product / serviceoffers superior value Offer buyers a good product at a lower price Use differentiation to provide a better product
buyers think is worth a premium price
Key to Gaining a Competitive Advantage
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Competition
When organizations battle forsome desired object / outcome
Who are our competitors Industry perspective
Market perspective
Strategic group perspective
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Industry and Market approaches to
defining competitors
Industry
SameProduct-Service
Market
CustomerNeeds
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Strategic Group approach todefining competitors
Possible strategic dimensions foridentifying strategic groups
PriceQualityGeographic scopeProduct line breadth-depthR&D expendituresProduct characteristics
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Different types of competitivestrategies
Miles and Snow typologyProspector
Seeks innovationSurvey dynamic environment and
develops new products
Competitors are uncertain about
prospectors future decisions and actions
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Different types of competitivestrategies
Miles and Snow typology Defender
Searches for market stability Limited product line
Seeks to defend position
Prevents others from entering its turf
Can create and maintain niches
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Different types of competitivestrategies
Miles and Snow typologyAnalyzer
Strategy of analysis and imitationCopies promising new activities
ReactorLacks a strategic plan
Reacts to environmental changesMakes adjustments when forced toUnable to respond quickly to changes
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Porters generic strategies
Market ScopeBroad or Narrow
Competitive advantageLow cost or differentiated
Integrated differentiated / low cost
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Low-Cost Leadership
Make achievement oflow-cost relativeto rivals the theme of firms businessstrategy
Find ways to drive costs outofbusiness year-after-year
Low-cost leadership means lowOVERALL costs, not just low
manufacturing or production costs!
Low-cost leadership means lowoverallcosts, not just low
manufacturing or production costs!
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When Does it work?
It works when Price competition is vigorous Product is standardized Buyers incur low switching costs Industry newcomers use introductory low prices
to attract buyers and build customer base
Pitfalls with this strategyBeing overly aggressive in cutting price
Low cost methods are easily imitated byrivals
Differentiation matters
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Differentiation Strategies
Incorporate differentiating features thatcause buyers to prefer firms product orservice over brands of rivals
Keys to success Find ways to differentiate that create value
for buyers and that are not easilymatchedorcheaply copiedby rivals
Not spending more to achieve differentiationthan the price premium that can be charged
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Types of Differentiation
Unique taste -- Dr. PepperWide selection and one-stop shopping --Home Depot and Amazon.comSuperior service -- FedEx, Ritz-Carlton
Spare parts availability-- CaterpillarMore for your money-- McDonalds, Wal-MartPrestige -- Rolex
Quality manufacture -- Honda, ToyotaTop-of-the-line image -- Ralph Lauren,Chanel
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Signaling Value as Well asDelivering Value
Buyers seldom pay for value that isnot perceived
Signals of value may be asimportant as actual value whenNature of differentiation is hard to
quantifyBuyers are making first-time
purchasesRepurchase is infrequentBuyers are unsophisticated
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When does it work?
It works when There are many ways to differentiate a product that
have value and please customers Buyer needs and uses are diverse Technological change and product innovation are
fast-paced
Pitfalls Charging to high a price or over differentiating
Failing to signal value Not understanding what buyers want or prefer and
differentiating on the wrong things
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Competitive Strategy Principle
A low-costproducer strategy can defeat
a differentiation strategy when buyersare satisfied with a standard product
and do not see extra attributes as
worth paying additional money to
obtain!
A low-cost provider strategy can
defeata differentiation strategy
when buyers are satisfied with
a standard product and do not
see extra differentiating attributes
worth paying for!
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Integrated low-cost / differentiated
Combine a strategic emphasis on low-costwith a strategic emphasis on
differentiationMake an upscale product at a lower costGive customers more value for the moneyDeliver superior value by meeting or
exceedingbuyer expectations onproduct attributes and beating theirprice expectations
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Integrated Low Cost/Differentiation Strategy
DifferentiationLow Cost
Use a single aircraft model
(Boeing 737)
Use secondary airports
15 minute turnaround time
No meals
No reserved seats
Focus on customersatisfaction
High level of employee
dedication
Southwest Airlines
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Risk of an integrated ProviderStrategy
Risk An integratedprovidermay getsqueezedbetween strategies of firmsusing low-costand differentiation
strategies
Low-cost leaders may be able to siphoncustomers away with a lower price
High-end differentiators may be able tosteal customers away with better productattributes
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Focus/Niche Strategies
Involve concentratedattention on anarrow piece of the total market
Objective Serve niche buyers betterthan rivals
Keys to success Choose a market niche where buyers have
distinctive preferences, specialrequirements, or unique needs
Develop unique capabilities to serve needsof target buyer segment
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What Makes a NicheAttractive for Focusing?
Big enough to be profitable and offers goodgrowth potential
Not crucial to success of industry leaders
Costly or difficult for multi-segment competitorsto meet specialized needs of niche members
Focuser has resources and capabilities toeffectively serve an attractive niche
Few other rivals are specializing in same niche
Focuser can defend against challengers viasuperior ability to serve niche members
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Risks of a Focus Strategy
Competitors find effective ways to matcha focusers capabilities in serving niche
Niche buyers preferences shift towardsproduct attributes desired by majority ofbuyers - niche becomes part of overallmarket
Segment becomes so attractive itbecomes crowded with rivals, causingsegment profits to be splintered
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First-Mover Advantages
When to make a strategic move is oftenas crucial as whatmove to make
First-mover advantages arise when
Pioneering helps build firms image and reputation Early commitments to new technologies, new-style
components, and distribution channels can producecost advantage
Loyalty of first time buyers is high
Moving first can be a preemptive strike
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First-Mover Disadvantages
Moving earlycan be adisadvantage (or fail to producean advantage) when
Costs of pioneering are sizable andloyalty of first time buyers is weak
Innovators products are primitive, not
living up to buyer expectations Rapid technological change allows
followers to leapfrog pioneers
Timing and Competitive Advantage
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g p g
Being a first-mover holds potential for competitive advantage in some cases but not inothers
Principle 1
Being a fast follower can sometimes yield as good aresult as being a first mover
Principle 2
Being a late-mover may or may not be fatal -- it varieswith the situation
Principle 3
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Corporate (and international) Strategy
Three directions for corporatestrategyGrowth
M&A, JV/SA International
Stability
RenewalRetrenchmentTurnaround
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Brief Overview of Corporate Strategy
Those strategies concerned withthe broad and long-term questions
of what business(es) theorganization is in and what itwants to do with those businesses
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When to Diversify
Some companies do EXCELLENTLY andare not diversified McDonalds, SWA, Coca-Cola, Dominos
Pizza, Wal-Mart, FedEx, Timex, Gerber Why stay single business
Clear understanding of who we are / what we do No Dilution of managements attention
Risks of a single business strategy Putting all the eggs in one industry basket Unforeseen changes can undermine a single
business firms prospects
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Diversification and Corporate Strategy
A company is diversified when it is in twoor more lines of business
Strategy-making in a diversified companyis a bigger picture exercise than craftinga strategy for a single line-of-business
A diversified company needs a multi-industry, multi-business strategy
A strategic action plan must be developedfor several different businesses competingin diverse industry environments
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Organizational Growth
Growth StrategyOne that involves the attainment of
specific growth objectives byincreasing the level of anorganizations operations
Typical growth strategies include
Increases in sales revenuesProfitsOther performance measures
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Types of Growth Strategies
Organizational
Growth
Concentration
VerticalIntegration
Backward
Forward
HorizontalIntegration
DiversificationRelated
Unrelated
International
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Concentration
Organization concentrates on its primary line
of business and looks for ways to meet its
growth objectives through increasing its levelof operation in this primary business
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Concentration
Customers
Current
New
Current New
Product-MarketExploitation
ProductDevelopment
MarketDevelopment
Product/MarketDiversification
Product(s)
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Diversification
Related
Diversification
OperationalSkills-Capabilities
DistributionChannels
CustomerUse
SimilarTechnology
ProductSimilarities
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Diversification
LevelHorizontal
Anti-trust laws prohibit a lot of these GE & Honeywell
VerticalSuppliers buying buyers (or vice versa)
TypeRelatedUnrelated
Related Diversification
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Related Diversificationand Competitive Advantage
Competitive advantage can result fromrelated diversification if opportunities
exist to Transfer expertise/capabilities/technology
Combine related activities into a single operation andreduce costs
Leverage use of firms brand name reputation Conduct related value chain activities in a
collaborative fashion to create valuable competitivecapabilities
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Involves diversifying into businesses with
No strategic fit
No meaningful value chain relationships
No unifying strategic theme
Approach is to venture into any businessin which we think we can make a profit
Firms pursuing unrelated diversification areoften referred to as conglomerates
What is Unrelated Diversification?
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Attractive Acquisition Targets
Companies with undervalued assets
Capital gains may be realized
Companies in financial distress
May be purchased at bargain prices and turnedaround
Appeal of Unrelated Diversification Strategy
Business risk scattered over different industries
Financial resources can be directed to thoseindustries offering best profit prospects
If bargain-priced firms with big profit potential arebought, shareholder wealth can be enhanced
Drawbacks of Unrelated
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Drawbacks of UnrelatedDiversification
Difficulties of competently managing manydiverse businesses
Lack of strategic fits which can be leveraged
into competitive advantage Consolidated performance of unrelatedbusinesses tends to be no better than sum ofindividual businesses on their own (and it maybe worse) Likely effect is 1 + 1 = 1.5, not 1 + 1 =3
Promise of greater sales-profit stability overbusiness cycles seldom realized
Combination Related Unrelated
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Combination Related-UnrelatedDiversification Strategies
Dominant-business firms One major core business accounting for 50 - 80
percent of revenues, with several small related orunrelated businesses accounting for remainder
Narrowly diversified firms Diversification includes a few (2 - 5) related or
unrelated businesses
Broadly diversified firms Diversification includes a wide ranging collection of
either related or unrelated businesses or a mixtureMulti-business firms Diversification portfolio includes several unrelated
groups ofrelated businesses
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Merger and Acquisition
Most popular approach todiversification
Advantages Quicker entry into target market
Easier to hurdle certain entry barriers Technological inexperience
Gaining access to reliable suppliers Being of a size to match rivals in terms of
efficiency and costs
Getting adequate distribution access
Joint Ventures and Strategic
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Joint Ventures and StrategicAlliances
Good way to diversify when
Uneconomical or risky to go it alone
Pooling competencies of two partnersprovides more competitive strength
Foreign partners are needed to surmount Import quotas and Tariffs
Nationalistic political interests
Cultural roadblocks
Lack of knowledge about markets ofparticular countries
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Drawbacks of JV & SA
Raises questions Which partner will do what
Who has effective control
Potential conflicts Control over strategy and long-term direction
How operations will be conducted
Control over cash flows and profits
Personalities and cultures of partners
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Benefits of SA & JV
Gain scale economies in production and/ormarketing
Fill gaps in technical expertise or knowledge
of local marketsShare distribution facilities and dealernetworks
Direct combined competitive energies
toward defeating mutual rivalsUseful way to gain agreement on importanttechnical standards
Why is the World Economy
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Why is the World EconomyGlobalizing?
Previously closed national economiesare opening up their markets toforeign companies
Importance of geographic distance isshrinking due to the Internet
Growth-minded companies are racing
to stake out positions in the marketsof more and more countries
How Markets Differ from
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How Markets Differ fromCountry to Country
Consumer tastes and preferences
Consumer buying habits
Market size and growth potentialDistribution channels
Driving forces
Competitive pressures
International
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International
Global Integrationof Operations
High
Low
Local MarketResponsiveness
LowHigh
MultidomesticApproach
GlobalApproach
TransnationalApproach
Characteristics of Multi Domestic and
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Multi-Domestic Each country marketis self-contained Competition in one country market is independentof
competition in other country markets No international market, just a collection of
country markets
Global Market Many of same rivals compete in many of the same
country markets
A firms competitive position in one country isaffectedby its position in other countries Competitive advantage (or disadvantage) is based
on a firms world-wide operations and overall globalstanding
Characteristics of Multi-Domestic andGlobal Competition
M lti D ti St t
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Multi-Domestic Strategy
Strategy is matched to local market needsUse Different country strategies when Significant country-to-country differences in
customers needs exist Buyers in one country want a product different
from buyers in another country Host government regulations preclude
uniform global approach
Two drawbacks Poses problems of transferring competencies
across borders Works against building a unified competitive
advantage
Global Strategy
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Global Strategy
Strategyfor competing is similarinall country marketsInvolves Coordinating strategic moves globally Selling in many, if not all, nations
where a significant market exists
Works best when products and buyerrequirements are similar fromcountry to country
St t O ti f I t ti l
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Strategy Options for InternationalMarkets
Exporting
Licensing
Franchising strategy
Diversification
Characteristics of Export
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Characteristics of ExportStrategies
Involves using domestic plants as aproduction base for exporting to foreignmarkets
Excellent initial strategy to pursueinternational salesAdvantages Minimizes both risk and capital requirements Conservative way to test international waters
Minimizes direct investments in foreign countriesAn export strategy is vulnerable when Manufacturing costs in home country are higher than in
foreign countries where rivals have plants High shipping costs are involved
Characteristics of Licensing
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Advantages Has valuable technical know-how or a patented
product but does not have international capabilities orresources to enter foreign markets
Desires to avoid risks of committing resources tomarkets which Are unfamiliar, Present economic uncertainty or Are politically volatile
Disadvantage Risk of providing valuable technical know-how to
foreign firms and losing some control over its use
Characteristics of LicensingStrategies
Characteristics of Franchising
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Often is better suited to globalexpansion efforts of service andretailing enterprises
Advantages Franchisee bears most of costs and risks of
establishing foreign locations
Franchiser has to expend only the resources to
recruit, train, and support franchisees
Disadvantage Maintaining cross-country quality control
Characteristics of FranchisingStrategies
O i ti l R l
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Organizational Renewal
Poor
Management
UncontrollableCosts or Too
High Costs
New
Competitors
UnpredictedShifts in Consumer
Demand
Slow or No Responseto Significant External
or Internal Changes
Overexpansionor Too Rapid
Growth
InadequateFinancialControls
R h
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Retrenchment
Diversification efforts have become too broadLack of resources or skill to support operatingand investment needs of all businesses
Misfits (or poorly performing businesses) cannot
be completely avoidedUnfavorable changes in industry attractiveness
Diversification may lack compatibility of valuesessential to cultural fit
Options for Accomplishing
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Options for AccomplishingRetrenchment
Spin it off as independent company Involves deciding whether to retain partial
ownership or forego any ownership interest
Sell it Involves finding a company which views the
business as a good deal and good fit
Leveraged buy out
Involves selling business to the managers whohave been running it for a minimal equitydown payment and loaning balance ofpurchase price to new owners
Corporate Turnaround
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Corporate TurnaroundStrategies (downsizing)
Objectives Restore money-losing businesses to profitability
rather than divest them
Get whole firm back in the back by curingproblems of ailing businesses in portfolio
Most appropriate where Reasons for poor performance are short-term
Ailing businesses are in attractive industries Divesting money-losers doesnt make long-term
strategic sense
Portfolio Analysis
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y
Industry Growth Rate(in constant sales dollars)
High(faster thanthe economy
as a whole)
Low(slower thanthe economyas a whole)
Relative MarketShare Position
High (above 1.0) Low (below 1.0)1.0
Stars Question Marks
Cash Cows Dogs
Ch t i ti f C h H
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Characteristics of Cash Hogs
Internal cash flows are inadequate tofully fund needs for working capital andnew capital investment
Parent company has to continually pump incapital to feed the hog
Strategic options Aggressively investin
attractive cash hogs Divestcash hogs lacking
long-term potential
Characteristics of Cash Cows
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Characteristics of Cash Cows
Generate cash surpluses over and abovewhat is needed to sustain present marketposition
Such businesses are valuable because
surplus cash can be used to Pay corporate dividends Finance new acquisitions Invest in promising cash hogs
Strategic objectives Fortify and defend present market position Keep the business healthy
Notes of Caution: WhyDiversification Efforts Can Fail
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Diversification Efforts Can Fail
Transferring resource capabilities tonew businesses can be far more arduousand expensive than expected
Trying to replicate a firms success inone business and hitting a second homerun in a new business is easier said thandone
Management can misjudgedifficultyofovercoming resource strengths ofrivals it will face in a new business
What Makes Up a Companys
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p p yCulture?
Values and principles of management
Work climate and atmosphere
Patterns of how we do things around here
Oft-told stories illustrating companys valuesTaboos and political donts
Traditions
Ethical standards
Culture and Strategy Execution:
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Cu u e a d S a egy ecu oAlly or Obstacle?
Culture can contribute to,or hinder,successful strategy execution
Requirements for successful strategyexecution may, or may not, becompatible with culture
Aclose match between culture and
strategy promotes effective strategyexecution
Benefits of a Good Culture-Strategy Fit
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Benefits of a Good Culture Strategy Fit
Strategy-supportive cultures
Shape mood and temperament of the work force,positively affecting organizational energy,
work habits, and operating practices Provide standards, values, informal rules and
peer pressures that nurture and motivatepeople to do their jobs in ways that promotegood strategy execution
Strengthen employeeidentification with thecompany, its performance targets, and strategy
Strategic Management Principle
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Strategic Management Principle
Strong cultures promote good
strategy execution where
theres strategy-culture fit
and hurt execution where
h li l fi !