63
1

Basic Configuration

Embed Size (px)

DESCRIPTION

solution manager 7.1 basic configuration

Citation preview

Page 1: Basic Configuration

1

Page 2: Basic Configuration

2

Page 3: Basic Configuration

3

Page 4: Basic Configuration

4

Page 5: Basic Configuration

5

SAP Solution Manager is configured using a guided procedure called

SAP Solution Manager Configuration. It is entered via the transaction

code SOLMAN_SETUP.

In the SAP Solution Manager Configuration tool not only the basic

configuration is performed, also the standard configuration of all other

SAP Solution Manager scenarios is performed using this tool.

Page 6: Basic Configuration

All steps of the wizard have an consistently design which makes it easier

for you to navigate. On the top of the wizard you find a roadmap telling

you where you are in the basic configuration.

Every wizard page contains a help section, which is marked in orange on

the slide. The help section provides detailed information to each step,

such as what needs to be done and what will happen in the background.

The activities section, which is marked blue on the slide, lists all single

activities during each step along with the documentation for the activity.

The documentation from the activity describes what exactly has to be

done, e.g. in manual steps and also provides error handling procedures.

If you have to provide input values for a step you will enter them in the

activities section as well.

The Log section shows detailed logs for every activity that was

performed.

6

Page 7: Basic Configuration

The automatic basic configuration consists of three scenarios.

The first scenario is the System Preparation. In the System Preparation,

you make further settings which are prerequisite for the configuration of

SAP Solution Manager. The System Preparation has to be performed

fully for new installed systems. If the Solution Manager was upgraded

you have to perform to update dialog and system users, and assign the

appropriate default roles and to implement the appropriate Central

Correction Note (CCN)

The Basic Configuration configures the basic scenarios of SAP

Solution Manager. These basic scenarios are necessary for every

customer and hence need to be setup in basic configuration. The

scenarios are the Service Delivery, the Issue Management, Early Watch

Alerts, Root Cause Analysis and the Maintenance Optimizer. It needs to

be performed after a new installation and after support packages to

perform delta configuration.

The Managed Systems Configuration deals with the connection and

configuration of the managed systems. You have to perform this scenario

for each managed system separately.

7

Page 8: Basic Configuration

The basic configuration and the managed systems configuration assures

that important basic functionalities are set up in SAP Solution Manager.

Furthermore it provides the basis for all further configuration.

The diagram on the slide shows the dependencies between the single

scenarios.

The scenarios in SOLMAN_SETUP provide a guided standard

customizing for most functionality in SAP Solution Manager. You can

perform further expert customizing using the SAP Reference IMG

accessible via transaction SPRO.

8

Page 9: Basic Configuration

9

Page 10: Basic Configuration

10

To start with the automatic basic configuration call transaction SOLMAN_SETUP from your productive client. If you start the SOLMAN_SETUP for the first time, you will be asked to activate Web Dynpro Services to display the wizard in your browser screen. Confirm the popup. Because the first load of the Web Dynpros may take some time you also could get a connection timeout. If this happens please adjust the connection settings for the HTTP service in transaction SMICM. The first screen you see after opening SOLMAN_SETUP is the Overview screen. The overview shows the status of the SAP Solution Manager configuration. It tells you which steps of the configuration have been performed when and by whom and which steps of the configuration needs an update. You can see the status of every configuration scenario or configuration step in the overview screen. The following statuses of configuration scenarios or configuration steps require you to take action: Activity Not Yet Performed (Gray): Perform the configuration scenario or configuration

step. Performed With Error/Activity Errors (Red): Repeat the configuration scenario or

configuration step. Performed With Warning (Yellow): Repeat the configuration scenario or configuration step,

if necessary. If the field “Updates Needed” is selected, repeat the configuration step. This may be

necessary if, for example, a Support Package was installed after SAP Solution Manager was configured.

Page 11: Basic Configuration

11

Page 12: Basic Configuration

12

Page 13: Basic Configuration

13

Page 14: Basic Configuration

14

Page 15: Basic Configuration

15

Page 16: Basic Configuration

IT Service Management has to be set up to be able to create support

messages from Solution Manager setup. This might not be the case for

fresh installations. Some basic configuration for ITSM is performed

during the basic configuration of Solution Manager.

16

Page 17: Basic Configuration

17

Page 18: Basic Configuration

18

Page 19: Basic Configuration

19

The S-user is a user for the customer to access the SAP Service Market Place. It is used by the

SAP customer in the following scenarios: Exchange problem messages with SAP

Synchronize system data with Support Portal and send data about satellite systems

Service connection

Retrieve information about which messages have been changed at SAP

To send an up-to-date version of the component ST-SER for delivery of services by SAP Active

Global Support

Get some user documentation from SAP Market Place used by the Help Center within Diagnostics

SAP Solution Manager performs some of this activities automatically, e.g. the synchronization of

support messages and system data between Solution Manager and the support portal and the

request of maintenance certificates. It is also possible to open a service connection via Solution

Manager and to send service messages to SAP Support directly from Solution Manager Service

Desk.

For security reasons it is recommended to maintain two S-Users for Solution Manager. One for

the backend connection. The S-user is needed to access SAP-internal systems via RFC

destinations such as SAP-OSS and SAP-OSS-LIST-O01. The S-user entered in these RFC -

connections requires a password and has to be assigned to your customer number. For security

reasons it should have no authorizations since it could be misused for direct logon.

The other S-User is needed to perform tasks like synchronize service messages and system data

and to request licenses. This S-user is used by the Solution Manager batch user and the Solution

Manager administrator user (these will be created later on) and assigned to this users in

transaction AISUSER. This user needs more extensive authorizations.

Also S-users belonging to named users in Solution Manager are assigned to this users in

transaction AISUSER. Which authorizations are needed for this S-users depends on the tasks

the person performs. For information please refer to the SAP Solution Manager security guide:

http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000735220&_OBJECT=01100

0358700000482312011E

Page 20: Basic Configuration

20

To make sure the managed systems can be managed properly please

check if the support package levels of the Solution Manager and the

satellite systems are up-to-date according to SAP note 1274287.

To manage a satellite system with Solution Manager you need to apply

two add-ons to the ABAP stack of the satellite system. One is the add-on Solution Tools Plug-in ST-PI. The Solution Tools Plug-In

provides Basis and Trace Tools required for service delivery and system

monitoring. It contains the latest version of: the Function modules for data

collection, the Transaction SDCCN, Application Specific Upgrade ASU-Toolbox and

the Custom Development Management Cockpit (CDMC).

The other add-on is the Service Tools for Applications Plug-In (ST-A/PI). It contains

the latest versions of: transaction ST14 (the application monitor), Application

Monitoring Infrastructure for Business Process Monitoring, the Report RTCCTOOL

(the Servicetools Update), Transaction ST12 (the ABAP trace for

EarlyWatch/GoingLive), Transaction ST13 (the Launchpad for further analysis

tools), new SDCC data collectors for BW APO CRM and databases and collectors

for E2E change management.

Page 21: Basic Configuration

As of SAP Solution Manager 7.1 all data on the managed landscape like systems, hosts, databases etc. is stored in the Landscape Management Database (LMDB). The LMDB works on the similar data model (the CIM model) like the System Landscape Directory (SLD) but is implemented in the Solution Manager ABAP stack. All managed systems must be registered/known in the SLD. The landscape data is then synchronized from the SLD to the LMDB by a batch job. A direct registration of systems in the LMDB is not possible. To perform the synchronization successfully and to make sure that all data is up-to-date and complete the SLD which is synchronized with the LMDB needs to have a certain CIM model version and a certain CR content support package. SAP recommends to run one central SLD that contains all systems belonging to your landscape. This is also the SLD to be synchronized with the LMDB. It is not necessary to run a local SLD on Solution Manager anymore, even though it’s possible. As some other products like PI, NWDI etc. need a running SLD to function correctly you have to make sure, that these systems have their own SLDs. If you run more than one SLD in your landscape you can use SLD bridging to keep the technical system data in the SLD synchronized. For more information on how to plan your SLD landscape see the SLD planning guide under https://www.sdn.sap.com/irj/sdn/nw-sld -> Setting Up a System Landscape Directory -> “Planning Guide - System Landscape Directory” * For details on the supported SLD versions see: https://help.sap.com/saphelp_sm71_sp05/helpdata/en/a5/971735dd184f5c8d943c6cf423d13a/frameset.htm

21

Page 22: Basic Configuration

22

SAP Solution Manager needs a working RFC destination to the SAP

support backbone. The RFC destination SAPOSS allows you the log on

to the SAP online service system from the SAP Solution Manager.

Additionally SAPOSS is the used as the copy master for other RFC

destinations in Solution Manager.

To check if the RFC destination is working properly call transaction

SM59, expand the sub tree for the ABAP connections and double-click

on the SAPOSS RFC destination. Use Utilities Test “Authorization

Test” to test if the RFC destination is working. If the test is not successful

you need to adjust the RFC destination.

This is done in the transaction OSS1. Here you can check and maintain

the connection settings of SAPOSS. The configuration changes will be

adapted automatically. To maintain the values for the SAP routers at

customer side please contact your local SAP administrator. Depending

on your location you will have to use different entries for the entry SAP

router at SAP. Enter the server name for your location or select

“SAProuter at SAP” from the menu, and choose the appropriate location.

You can find detailed information on SAPOSS and error handling

procedures in SAP note 17285 in the SAP service market place.

Page 23: Basic Configuration

23

Page 24: Basic Configuration

* With Solution Manager 7.1 SP 05 a new agent on-the-fly feature was

introduced.

Functionality

For standard diagnostics agent installed on a physical or virtual host,

you can activate the “agents on-the-fly” functionality. These agents can

then start and stop agent instances dynamically for logical hosts running

on the physical or virtual host.

If a logical host moves from physical host A to physical host B, the

diagnostics agent installed on the physical host A stops the agent

instance (agent on-the-fly) for the logical host on host A and then the

diagnostics agent installed on host B starts up an agent on-the-fly for this

logical host on host B.

With this approach, one diagnostics agent can manage several logical

hosts running on the same physical or virtual host. This decreases the

installation effort and the resources required for diagnostics agents

remarkably.

More information on diagnostics agent installations will follow in sections

“System Preparation” and in the “Appendix” of this document.

Please also refer to SAP note 1365123.

24

Page 25: Basic Configuration

While Wily Introscope Enterprise Manager was a pure expert monitoring

tool for Root Cause Analysis with SAP Solution Manager 7.0, now its role

became more important.

As of SAP Solution Manager 7.1 Wily Introscope Enterprise Manager

additionally pushes metrics to SAP Solution Manager which are then

used for monitoring and alerting in the new Monitoring and Alerting

Infrastructure (MAI).

Hence it is mandatory to install and run Wily Introscope EM to use the

Technical Monitoring functionality in SAP Solution Manager 7.1.

25

Page 26: Basic Configuration

26

Optional Step

SAP delivers a standard Solution Manager configuration in clients 000

and 001. You can use client 001 as productive client, but if necessary you

can also create a new productive client.

To create a new client please perform a client copy with profile SAP_ALL

from 001 and use 001 as the source client for users. Information on how

to create a new client can be found in the SAP reference IMG in the

cross-scenario settings under client copy.

After the creation of the new productive client you have to make sure that

the Java UME uses the user store of the new client. Otherwise newly

created users in the ABAP system will not be able to log on to the java

stack even if they have the appropriate authorization. This is because

they are not known to the java stack which uses the wrong user store.

Please ensure that you entered 001 as “Source Client User Masters” for

your client copy. Without the standard Java users from 001, e.g. the user

SAPJSF, the Java engine will not start after converting UME.

To convert the UME log on the java stack using the URL

http://<solmanhost>:<solmanport>/useradmin . Change to

“Configuration”, switch to the tab “ABAP System” and set the “Client”

property to your new productive client.

You have to restart the Java stack to make the changes take effect.

Page 27: Basic Configuration

27

During the basic configuration and the managed system setup several technical and administrative users are created by SOLMAN_SETUP. As of SAP Solution Manager 7.1 the usage of a Central User Administration (CUA) for user management is fully supported with SOLMAN_SETUP. To enable CUA to work with SOLMAN_SETUP you have to assign some specific authorizations to your CUA_ADM user, which is usually used in the RFC destination from the managed system to CUA. The SAP Solution Manager Security Guide (http://service.sap.com/instguides → S → SAP Solution Manager → Release 7.1 → 4 Operations) describes possible CUA scenarios and how they are set up. If you don’t want SOLMAN_SETUP to create users in your landscape or you use another external user management system you can also create or maintain the required users manually and provide them to SOLMAN_SETUP during the setup step. The user creation steps of SOLMAN_SETUP provide documentation which users are needed and which role have to be assigned. You can also refer to the SAP Solution Manager Security Guide for more details. More information on SAP Solution Manager can also be found in the SAP Solution Manager - Security and Authorizations Wiki (http://wiki.sdn.sap.com/wiki/display/SMAUTH/Home)

Page 28: Basic Configuration

28

Page 29: Basic Configuration

29

Page 30: Basic Configuration

In the first step you have to create or update dialog and system users,

and assign the appropriate default roles. During this process, the system

automatically creates users, generates the needed roles using

authorization templates and assigns the roles to the created users. The first user you have to create is an Solution Manager administration user. The

default name for the user is SOLMAN_ADMIN. If an administrative user already

exists you can use that user and update the authorizations of the existing user

automatically or manually.

The second user is the user SMD_AGT. This user is used by the Solution Manager

Diagnostics agents to connect to SAP Solution Manager. This user is very

important. Please remember its password, because you will need it during the

agent installation, to assign the agent to SAP Solution Manager.

The third user is the user SOLMAN_BTC. This user is used to run all Solution

Manager and system standard jobs. You will never need the password of this user,

hence for security reasons it is generated. If you urgently need it, e.g. for company

policy reasons you can change it to a password of your choice using the “Update

Password” option later on.

The SM_EXTERN_WS user is used for external web services communication

between Diagnostics Agents and SAP Solution Manager.

The SM_INTERN_WS user is used for internal web services communication

between the ABAP and Java stack of SAP Solution Manager.

30

Page 31: Basic Configuration

All user names can be adjusted to meet your companies naming

conventions.

To make sure that the credentials of a system user are correct, choose

the “Test Login” pushbutton in the last row of the user table.

SOLMAN_ADMIN is created with an initial password that has to be

changed at the first log on. Please change the password for

SOLMAN_ADMIN immediately and use the “Provide Existing User”

functionality to register SOLMAN_ADMIN with the productive password

here.

31

Page 32: Basic Configuration

32

Page 33: Basic Configuration

33

Page 34: Basic Configuration

34

Page 35: Basic Configuration

In the next step an installation check is performed for configuration-

relevant parts of the installation. The installation check runs the following

checks Check Transport Management System (TMS) configuration. If the check TMS

configuration is not successful, the Transport Management System is not yet

configured and you should configure a transport domain controller for the Solution

Manager system. To do this call transaction STMS in client 000. In addition the

production system and the development system must be in the same transport

domain. If they are in two different transport domains there must be a domain link

between them, so that the export history from the development system can be

seen from the production system.

For more information on how to configure the transport management system,

please refer to SAP Help

http://help.sap.com/saphelp_nw70ehp2/helpdata/en/44/b4a09a7acc11d1899e0000

e829fbbd/frameset.htm

Check profile parameters. In this check it is checked if certain profile parameters

meet the requirements. See SAP note 1582842 for details.

Check license key. This check verifies if a valid license is installed in the Solution

Manager. If this check fails request a license key for Solution Manager in SAP

Service Market Place and apply it using the transaction SLICENSE.

Check Software Prerequisites. This activity checks if the Solution Manager System

satisfies all the prerequisites for End-to-End Diagnostics. Depending on the

version of SAP Solution Manager and the version of the managed system, a

35

Page 36: Basic Configuration

minimum version for different software components and the corresponding

correction notes are required. Go to SAP Note 1483508 and select the attached

note relevant for your SP level of SAP Solution Manager.

Check service connection to SAP. Here is checked if the RFC SAPOSS works and

the distribution group is set to EWA

Additionally one manual activity can be performed: Create Profile Generator Default Values: In this manual activity, you fill the

customer tables of the Profile Generator the first time the Profile Generator is

used, and update the customer tables after an upgrade. For more information

check the activity documentation.

Check Secure Web Browser Comm. (HTTPS): Make sure the HTTPS service is

set up is Solution Manager and make sure that https connections are used as

preferred connection method

Enable Mail Encryption for Notifications: In this activity you can set up that

notification emails are send encrypted

If a check status turns red, check the IMG Documentation for information

on how to solve the problem.

Repeat the check to make sure the problem is fixed. You can exclude

checks by setting the execution status to Postpone or Manual to run only

the checks that turned red during the last run.

36

Page 37: Basic Configuration

37

Page 38: Basic Configuration

In the third step, you have to download and implement the central

correction note (CCN). The CCN contains all important corrections notes

currently created for Solution Manager.

The CCN has to be implemented manually using the transaction SNOTE.

Read the CCN carefully before implementing it, to make sure that you do

not miss any manual steps. The notes with manual steps are listed in

section two of the CCN. It can also be manual preparation steps, so don’t

miss to check these notes first. If these notes contain an x in the column

“auto” the manual steps can be performed automatically in the third sub

step of this step.

You can automatically check for a new version of the CCN. As the CCN

contains the most important corrections for SAP Solution Manager and

should not get outdated too much at least a weekly check is

recommended.

38

Page 39: Basic Configuration

39

Page 40: Basic Configuration

The reason why you need a Web Dispatcher if you run more than one

instance are the several Web Service calls that are made between: Solution Manager ABAP Solution Manager Java stack

Diagnostics Agent Solution Manager ABAP stack

These calls must be load balanced (especially b))

Before Solution Manager 7.1 SP 03 the Message Server was used for

this load balancing, but since SP03 the HTTP redirect, which was used

by the Message Server is forbidden/prohibited.

Therefore the Message Server cannot be used anymore.

Instead you have to install/use a Web Dispatcher, which is doing HTTP

forwards (to the various Solution Manager instances).

With Solution Manager 7.1 SP 06 you also can find additional information

and useful hints on what to consider when configuring HTTPS in the step

help area.

* For more information on how to configure a web dispatcher please refer

to:

http://help.sap.com/saphelp_nw70ehp2/helpdata/en/48/6a82a684f4350c

e10000000a42189d/frameset.htm

40

Page 41: Basic Configuration

The activation of authentication types is a security relevant step and

hence to be performed explicitly and manually by the customer.

41

Page 42: Basic Configuration

42

Page 43: Basic Configuration

* This tab will only contain agents that connected at least once to SAP

Solution Manager after the update to SP 05 (and therefore received the

updated agent applications)

The authentication change will not affect agents that didn’t connect to

Solution Manager (“offline agents”) anymore, e.g. due to invalid

credentials. These agents need to be restarted and if necessary the

agent credentials have to be corrected using the smdsetup script on OS

level.

43

Page 44: Basic Configuration

44

Page 45: Basic Configuration

45

Page 46: Basic Configuration

46

Page 47: Basic Configuration

In this step you connect one or more SLD to SAP Solution Manager and

you set up the data supplier target for Solution Manager itself, to register

it in an existing SLD.

If you want to use the local SLD of SAP Solution Manager you can set it

up here.

You should connect all SLDs that contain diagnostics agents for this

Solution Manager.

Please see the step help of this step for further details.

47

Page 48: Basic Configuration

A system landscape description is required by different SAP Solution Manager applications, like Monitoring and Alerting, diagnostics, and for calculations of updates and upgrades with the Maintenance Optimizer. SAP Solution Manager collects and stores detailed information like about the entire system landscape, for example: technical system information logical information, for example about product systems and information about the usage

and the relation between technical systems and the software installed on these systems This information is mostly based on the software descriptions as provided by the SAP software catalog (CR content) and on the information that is automatically sent by technical systems via the System Landscape Directory (SLD). The Landscape Management Database (LMDB) of SAP Solution Manager is the central landscape information repository. The LMDB uses the same standard (the Common Information Model, CIM) as the SLD to represent system information. In this step, you can add and change synchronization connections to SLD. A synchronization connection is defined between the LMDB CIM target namespace (active) and the SLD CIM source namespace (default: sld/active). You can synchronize more than one SLD with the LMDB but please consider the following points: Make sure the different SLD do not contain duplicate or redundant data, since this leads to

inconsistencies and overwrites The different sync operations are performed sequentially, this can lead to high workload

and long running jobs in Solution Manager

48

Page 49: Basic Configuration

Please refer to the SAP Help for more details on setting up the

connection between LMDB and SLD:

https://help.sap.com/saphelp_sm71_sp05/helpdata/en/a5/971735dd184f

5c8d943c6cf423d13a/frameset.htm

Connecting to Several SLDs

The unique-path-principle for data must be fulfilled when the LMDB is

synchronized with more than one SLD system. System landscape

descriptions are always imported from all connected SLDs. Therefore,

they must not overlap. This can only be ensured if SLD systems

connected to the LMDB run in separated landscapes.

49

Page 50: Basic Configuration

You can activate and deactivate a connection. The very first activation

starts an initial, full, automatic synchronization to import all SLD

system information to the LMDB, which takes several hours (usually 4 –

12 hours). If you experience performance issues please refer to SAP

note 1555955.

After this, incremental synchronization imports new changes every 10

minutes.

A rank defines how to proceed in case of conflicting changes. If the

same data record is found in both repositories but with different versions,

the system with the higher rank wins. The LMDB rank must be higher

than the SLD rank to protect manual changes in the LMDB from being

overwritten by the SLD. For the LMDB sync the higher rank means, if a

data record differs between SLD and LMDB the data record is not

overwritten by SLD.

50

Page 51: Basic Configuration

You can also configure an additional SLD change notification to

propagate SLD content changes. In this case the SLD actively notifies

the LMDB of changes. To do this you SLD must meet a certain minimum

release, please refer to SAP note 1546079 for details.

If more than one SLD is synchronized with the LMDB one of the SLD

systems must be selected as the CR Source. This SLD must have the

latest SAP Software Catalog, including SAP CR Content updates and

own product definitions. The same SLD will provide the CIM model to be

used by the LMDB.

We recommend that you enter this SLD first, because the first

synchronization connection is automatically selected as CR source.

51

Page 52: Basic Configuration

Migrate Technical Systems from SMSY (only to be used in exceptional cases) With this function, you can migrate complete descriptions of selected technical systems. This synchronization is called “System-Oriented Migration”. This can be required for systems that were manually created in transaction SMSY in earlier in SAP Solution Manager releases. Avoid system-oriented migration: Only migrate systems for which you cannot configure data suppliers, for example because of a firewall. Automatically supplied data is usually more reliable than manually created data. Furthermore, data suppliers ensure that changes in a technical system are reflected in SLD and LMDB automatically. With the next work step, Migrate Data into LMDB, you can migrate system landscape information that had to be manually defined in SMSY in earlier releases and that cannot be provided by an SLD, such as product system information and custom attributes. (“Aspect-Oriented Migration”) ** This step is only valid for upgraded system, since a new installed system should not contain manual data in SMSY. As on Solution Manager 7.1 you cannot delete/edit system in SMSY, hence they need to be migrated to be used further or created in LMDB manually. For more information on migrating data from SMSY to LMDB please refer to: https://help.sap.com/saphelp_sm71_sp05/helpdata/en/e7/101fc81c0642df8c75b0e15111b2a4/frameset.htm

52

Page 53: Basic Configuration

53

Page 54: Basic Configuration

The Landscape Management Database (LMDB) is the central storage

for system landscape information in the SAP Solution Manager. Most of

the LMDB content is provided by a System Landscape Directory (SLD).

Until SAP Solution Manager 7.0, the SAP Solution Manager System

Landscape (SMSY) was the central storage of landscape information.

In this step, you can migrate system landscape information that was

defined in SMSY in earlier releases and that cannot be provided by an

SLD. This migration is called “Aspect-Oriented Migration” is necessary

after an update or upgrade from SAP Solution Manager below 7.1 SP 04

to avoid manual recreation.

Especially product system migration is strongly recommended.

54

Page 55: Basic Configuration

In this step several automatic activities are performed: Create logical System: This activity creates a logical system entry for the current

SAP Solution Manager client.

Update RFC: This activity ensures that at least one RFC destination (type READ)

is maintained in table SCDTSYSRFC (contains information on READ, TMW and

TRUSTED/LOGIN RFCs to managed systems).

Turn Off maintenance mode: Before an Update or Upgrade of SAP Solution

Manager, the maintenance mode of SAP Solution Manager must be switched on.

After the process is finished the maintenance mode must be switched back to off

so that the Diagnostics agents can be used again.

Check SAP Support Portal Synchronization: This activity checks if the

synchronization of system information with the SAP Support Portal is active.

Sync SMSY and Support Portal from LMDB: This activity is scheduling a job that

reads the LMDB and writes the changes into the Solution Manager System

Landscape (transaction SMSY). This job will be scheduled daily.

Activate SDCCN: This activity activates the Service Data Control Center (SDCCN)

in the managing system.

Remark: As SAP Solution Manager is not flagged as diagnostics relevant

automatically anymore with SP 05, please check the diagnostics relevant

status for SAP Solution Manager in LMDB (transaction LMDB) and make

sure it is set to “Diagnostics Relevant”. This flag is necessary to make

sure that e.g. all extractors can be scheduled successfully during basic

configuration.

55

Page 56: Basic Configuration

SAP Solution Manager uses different agents for monitoring. In this step

you install these agents and make sure that they communicate with each

other.

The following slides provide details regarding SAP Hostagents and

Diagnostics agents.

Some assumptions are made regarding the naming of different host

types.

A physical host and a virtual host are hosts that are the actual hardware

or a virtual machine on which the OS is running (SAP system can be

installed with physical host names).

A logical host is an additional hostname, that runs on a box with a

physical hostname. This hostname is usually assigned to an SAP

component and can move from one physical/virtual host to another.

56

Page 57: Basic Configuration

SAP Hostagent is installed per default under /usr/sap/hostctrl on Unix-

based operating systems and under C:\Program Files\SAP\hostctrl on

Windows operating system.

Some programs of SAP Hostagent run under user root (Unix) or under

the Local System Account (Windows). This is necessary to enable the

collection of e.g. operating system relevant data with SAPOScol.

To enable the Diagnostics Agent to gather this information from SAP

Hostagent, the OS user of the Diagnostics Agent has to be added as

service user to the host_profile file of SAP Hostagent. The examples

above show how such host_profile file should look like (under the

assumption that the Diagnostics agent is installed with the SID DAA)

57

Page 58: Basic Configuration

58

Page 59: Basic Configuration

With SAP Solution Manager 7.1 SP 05 a new functionality was added to

Diagnostics agent. Addressing the growing need of more flexible agents

in the growing and more complex and virtualized environments of our

customers, the agents on-the-fly concept was introduced.

This allows immense saving regarding installation effort in landscapes

with several logical hostnames on one physical host and switchover

environments. The agent on-the-fly concept is based on a normal

diagnostics agent installed on a physical or virtual host. After activating

the “agents on-the-fly” functionality this agent can start and stop agent

on-the-fly instances dynamically for logical hosts running on the physical

or virtual host.

If a logical host moves from physical host A to physical host B, the

diagnostics agent installed on the physical host A stops the agent

instance (agent on-the-fly) for the logical host on host A and then the

diagnostics agent installed on host B starts up an agent on-the-fly for this

logical host on host B.

59

Page 60: Basic Configuration

60

Page 61: Basic Configuration

61

Page 62: Basic Configuration

62

Page 63: Basic Configuration

63