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Barriers of Communication
According to C.G Brown, Communication has been defined as the
transfer of information from one person toanother, whether or not
it elicits confidence or becomes an exchange or interchange. But
the information
transferred must be understandable to the receiver.
In simple terms, communication is the art of
transferring/conveying information, ideas, facts and feelings,
etc.
from one person to another and making them understandable by the
use of medium such as speech, visuals,
signals, writing, or behavior. It means that if we tell
something to somebody else but cannot make him understand
the message, the process of communication is incomplete.
Communication on its own has developed a scaling place in every
organization, both formal and informal. Effective
communication amongst the workers (including top, middle and low
level) helps to generate a favorable
environment which in turn helps to establish the very internal
soundness of the enterprise. This helps to narrowdown the
occurrence of miscommunication and conflicts between the employees,
leading to better management
of time and the resources which in turn help to bring out the
maximum output for the organization at hand.
However, sometimes communication does not bring out the desired
outcomes; this is because there are certain
barriers which disrupt the process of communication. Barriers to
communication can be of the form of wrong use
of the language medium, haste on the part of the receiver in
understanding of the received information, etc.
Barriers to communication nullify the effect / role of
communication causing discrepancies to the work flow of the
organization. The various barriers of communication can be
divided into four categories:-
A. Semantic BarriersB. Psychological BarriersC. Organizational
BarriersD. Physical Barriers
To further understand the main reasons for bad communication,
let us look into each of these sub-categories in
depth:-
A. Semantic Barriers
Semantic barriers of communication refer to the use of difficult
word, figures, symbols, shortcuts and even
multiple languages during communicating an
information/idea/etc.
Examples :
-Language
-Jargons
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B. Psychological Barriers
Psychological barriers of communication refer to barrier that is
created from the lack of interest shown by peopleto whom the
communication is being done. This lack of attention during the
communication leads to false and at
times only some bits of the information being communicated.
Examples :
-Perception
-Distrust
-Emotions
C. Organizational Barriers
Organizational barriers to communication refer to the barriers
that are caused due to having management skills.
This happens to do lack of proper planning and creation of the
structure leading to the achievement of the goals of
the organization. There can be problems also because of
conflicting goals and regulations within the organization.
Examples :
- Poor planning
- Status Differences
-Structural Complexities
B. Physical Barriers
Physical barriers to communication are referred to those
barriers which are caused due to occurrence such as long
distance between the people involved in the communication
process, noises that cause disruption and other
factors such as personal grudges,etc.Examples :
-Distance
-Noise
