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The London Borough of Barnet gave TMP a brief to
create a new recruitment portal for all vacancies
within Barnet’s recently integrated Children and
Young People’s Services. The challenge was to
generate a new identity for the Service’s recruitment
activity and website and this umbrella brand needed
to represent all the stakeholders in the Service.
In the three months leading up to the launch date,
TMP met regularly with stakeholders including
Social Services, Youth Services & Connexions, the
local PCT and Middlesex University. This was crucial
in planning the campaign, gaining buy-in and
strengthening the overall message and campaign
creative. Local residents were also consulted and
their opinions directly informed the campaign.
TMP developed an overall theme for the campaign
– Together, anything’s possible in Barnet. This
inspirational statement sets out Barnet’s vision
and emphasises the collaborative
nature of the integrated Service. It
highlights the fact that the Service
works together with children and young
people and it invites the target market
to join in and be part of the initiative.
The campaign message was brought to
life through imagery featuring a mix of
live photography and illustrations. It was
featured in press ads and on the web
and also in a highly creative video for
use at exhibitions, on YouTube and the
website and in other marketing activity.
The Results
The campaign had a soft launch initially, enabling
Barnet to test the site and make any tweaks. The
initial attraction activity featured web driving
adverts in Children’s Service’s recruitment
supplements in the Guardian and Community Care.
This was complemented by a comprehensive
pay-per-click and online marketing campaign.
In just the first two weeks of going live,
www.barnet.gov.uk/barnetpossibilities generated
3705 hits, 2779 unique users and 200 people
registered for future alerts and events.
The client was very happy with the site and is
selling it into partnership groups such as Middlesex
University, Barnet College, Barnet Voluntary Service
Council, PCT and NHS Trust, to name but a few.
The next major event was the full campaign launch
at Community Care live and the RAF Museum
London. This was followed by a carefully planned
media campaign linked
to key recruitment
events and Barnet
initiatives. Podcasts and
video soon appeared on
the site too. The mid-
term plan is to move to
full automated
application, and
ultimately to develop a
candidate pipeline and
talent pool.
Case Study – London Borough of Barnet