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8/2/2019 Barnet Council Task & Finish Group Contract Monitoring
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ONGCFO LVGH5 ?4 [ongt5 >4(
8/2/2019 Barnet Council Task & Finish Group Contract Monitoring
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?# PGDBHHGCFOVLBC
?#? Hgh`gpt ba vmg Dbhhlvvgg dbctlfgp vmg alcflcnt ba vmg Dbcvpodv Hbclvbplcn ocfDbhhwclv| @gcgalv Bqgpqlg~ ocf Tdpwvlc| Votj ocf Alcltm Npbw{) ot tgv bwv lcvmg pg{bpv ovvodmgf ov O{{gcfl} ?#
?#0 Hgh`gpt ba vmg Dbhhlvvgg fltdwtt ocf onpgg vmg pgdbhhgcfovlbct ba vmg Votj
ocf Alcltm Npbw{#
?#4 Vmg onpggf alcflcnt ocf pgdbhhgcfovlbct opg abp~opfgf vb vmg G}gdwvlqg abp vmglpdbctlfgpovlbc#
0# PGIGQOCV [PGQLBWT FGDLTLBCT
0#? @wtlcgtt Hoconghgcv Bgplg~ ocf Tdpwvlc| Tw`(Dbhhlvvgg) ?1 Fgdgh`gp 0;?;)Fgdltlbc Lvgh ?; -Votj ocf Alcltm Npbw{t " Tdpwvlc| [ocgi W{fovg, vmg Tw`(Dbhhlvvgg onpggf vb gtvo`iltm o votj ocf alcltm npbw{ vb dbctlfgp {wpdmotlcn ocf
{pbdwpghgcv#
0#0 @wtlcgtt Hoconghgcv Bgplg~ ocf Tdpwvlc| Tw`(Dbhhlvvgg) 0= Ag`pwop| 0;??)Fgdltlbc Lvgh ?; -[wpdmotlcn ocf [pbdwpghgcv, vmg Tw`(Dbhhlvvgg dbctlfgpgf opg{bpv bc {wpdmotlcn ocf {pbdwpghgcv ocf pgdbhhgcf vmov pgdgcvi| gtvo`iltmgf[wpdmotlcn ocf [pbdwpghgcv Votj ocf Alcltm Npbw{5
-l, `g pgqwgtvgf vb vojg lcvb dbctlfgpovlbc vmg dbhhgcvt hofg `| vmg Tw`(Dbhhlvvgg:
-ll, dbctlfgp pgqwgtvlcn fgvolit ba dbcvpodvt wcfgp pglg~ -~mgc vmlt ~bpj {pbnpgttgtdbp{bpovgi|: ocf
-lll, `g pgqwgtvgf vb dbctlfgp vmg bwvdbhg ba vmg TO[ B{vlhltovlbc [pbegdv ocf vmgo`lilv| ba vmg t|tvgh vb fgilgp vmg {pbdwpghgcv tolcnt gcltongf#
4# DBP[BPOVG [PLBPLVLGT OCF [BILD\ DBCTLFGPOVLBCT
4#? Vmg Bgplg~ ocf Tdpwvlc| Dbhhlvvggt) [ocgit ocf Votj ocf Alcltm Npbw{t hwtvgctwpg vmov vmg ~bpj ba Tdpwvlc| lt pgaigdvlg ba vmg dbwcdlit {plbplvlgt#
4#0 Vmg vmpgg {plbplv| bwvdbhgt tgv bwv lc vmg 0;?;"?4 Dbp{bpovg [ioc opg5
@gvvgp tgpldgt ~lvm igtt hbcg| Tmoplcn b{{bpvwclvlgt) tmoplcn pgt{bctl`lilvlgt
O twddgttawi Ibcfbc tw`wp`
4#4 Wcfgp vmg Dbp{bpovg [ioc {plbplv| ba @gvvgp tgpldgt ~lvm igtt hbcg|) vmg tvpovgnldb`egdvlg ba Fplg gaaldlgcv ocf gaagdvlg {pbdwpghgcv {pbdgttgt pgiovgt vb vmg ~bpj bavmg Votj ocf Alcltm Npbw{# O [pbdwpghgcv Vpoctabphovlbc [pbegdv lt lfgcvlalgf ot vmghgvmbf abp fgilgplcn vmg tvpovgnld b`egdvlg) ~lvm vmg abiib~lcn {gpabphocdg vopngvt5
Cwh`gp ba gcfbpt pgfwdgf `| 6;' `gv~ggc Cbgh`gp 0;?; ocf gcf ba Ewcg 0;??
-`| 4; Ewcg 0;??,: ocf Lcdpgotg {gpdgcvong ba 7; iopngtv gcfbpt wcfgp abphoi dbcvpodv apbh >;' vb ?;;'#
>6
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4#6 Wcfgp vmg Dbp{bpovg [ioc {plbplv| ba @gvvgp tgpldgt ~lvm igtt hbcg|) vmg tvpovgnldb`egdvlg ba Gctwpg bwp tw{{bpv tgpldgt gaagdvlgi| tgpg vmg bpnocltovlbc vmpbwnm mlnmqwoilv|) mlnm oiwg tgpldgt oitb pgiovgt vb vmg ~bpj ba vmg Votj ocf Alcltm Npbw{# Vmgabiib~lcn Bcg @opcgv {pbegdvt mog `ggc lfgcvlalgf ot vmg hgvmbf abp fgilgplcn vmgtvpovgnld b`egdvlg5 lcvgpcoi vpoctabphovlbc ba Ignoi) Gtvovgt) LT ocf [pbdwpghgcv#
4#7 Wcfgp vmg Dbp{bpovg [ioc {plbplv| ba O twddgttawi Ibcfbc tw`wp`) vmg tvpovgnld
b`egdvlg ba Dpgovg oc gclpbchgcv lc ~mldm `wtlcgtt ocf gcvgp{pltg doc aibwpltmpgiovgt vb vmg ~bpj ba vmg Votj ocf Alcltm Npbw{) {opvldwiopi| Gcnong ~lvm ibdoi`wtlcgttgt vb fggib{ {ioct vb mgi{ {gb{ig lcvb gh{ib|hgcv#
6# PLTJ HOCONGHGCV LTTWGT
6#? Vmg pg{bpv ba vmg Votj ocf Alcltm npbw{ fbgt cbv poltg oc|flpgdv pltj lttwgt#
6#0 Mb~ggp) vmg Votj ocf Alcltm Npbw{ mot pgdglgf glfgcdg -fgvoligf ~lvmlc vmg holc
pg{bpv ov O{{gcfl} O, vmov LV t|tvght odpbtt vmg dbwcdli tmbwif `g tgv w{ vb tw{{bpv ocfgco`ig gaagdvlg) hbfgpc {pbdwpghgcv {podvldgt# Vmg Votj ocf Alcltm Npbw{ mog oitb`ggc lcabphgf ba vmg cggf vb hojg lh{pbghgcvt vb vmg dbwcdlit lcvgpcoi dbcvpbigclpbchgcv vb {pblfg `gvvgp dbcvpbit vmov ~lii aodlilvovg vmg fgilgp| ba dbtv pgfwdvlbctocf gdbcbhlgt ba tdoig#
7# G_WOILVLGT OCF FLQGPTLV\ LTTWGT
7#? Wcfgp vmg Gqwoilv| Odv 0;?;) vmg dbwcdli ocf oii bvmgp bpnocltovlbct g}gpdltlcn {w`ildawcdvlbct bc lvt `gmoia hwtv mog fwg pgnopf vb vmg cggf vb5 o, gilhlcovg fltdplhlcovlbc)
mopotthgcv) ldvlhltovlbc ocf oc| bvmgp dbcfwdv vmov lt {pbml`lvgf `| bp wcfgp vmg Odv: `,ofocdg gqwoilv| ba b{{bpvwclv| `gv~ggc vmbtg ~lvm o {pbvgdvgf dmopodvgpltvld ocf vmbtg~lvmbwv: ocf d, {pbhbvg nbbf pgiovlbct `gv~ggc vmbtg ~lvm o {pbvgdvgf dmopodvgpltvld ocfvmbtg ~lvmbwv# Vmg {pbvgdvgf dmopodvgpltvldt pgagppgf vb opg5 ong: flto`lilv|: ngcfgppgottlnchgcv: {pgncocd|: hovgpclv|: podg: pgilnlbc bp `gilga: tg}: ocf tg}woi bplgcvovlbc#Vmg fwv| vb gilhlcovg fltdplhlcovlbc oitb g}vgcft vb hopplong ocf dlli {opvcgptml{#
7#0 Gaagdvlg {pbdwpghgcv ocf dbcvpodv hbclvbplcn"hoconghgcv opg dbpg gighgcvt ba vmgdbwcdli `glcn o`ig vb {pblflcn ottwpocdg bc vmg gaagdvlg oiibdovlbc ba pgtbwpdgt ocfqwoilv| ba tgpldg {pbltlbc abp vmg `gcgalv ba oii @opcgvt pgtlfgcvt#
7#4 Lc offlvlbc vb vmg Vgpht ba Pgagpgcdg ba vmg Dbhhlvvgg) ocf lc tb aop ot pgiovlcn vbhovvgpt ~lvmlc lvt pghlv) vmg pbig ba @wtlcgtt Hoconghgcv Bgplg~ ocf Tdpwvlc|Dbhhlvvgg lt vb {gpabph vmg Bgplg~ ocf Tdpwvlc| pbig lc pgiovlbc vb5
Vmg Dbwcdlit igofgptml{ pbig lc pgiovlbc vb flgptlv| ocf lcdiwtlgcgtt: ocf
Vmg awialihgcv ba vmg Dbwcdlit fwvlgt ot gh{ib|gp lcdiwflcn pgdpwlvhgcv ocf pgvgcvlbc){gptbccgi) {gctlbct ocf {o|pbii tgpldgt) tvoaa fggib{hgcv) gqwoilvlgt ocf mgoivmocf toagv|#
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1# WTG BA PGTBWPDGT LH[ILDOVLBCT -Alcocdg) [pbdwpghgcv) [gpabphocdg !Qoiwg abp Hbcg|) Tvoaalcn) LV) [pb{gpv|) Twtvolco`lilv|,
1#? Vmg Dbcvpodv [pbdgfwpg Pwigt -D[P, {pblfg vmg tdmgfwig ~lvmlc ~mldm vmg dbwcdli ho|{pbdwpg ~bpjt) tw{{ilgt ocf tgpldgt# Vmg olh ba vmg pwigt lt vb5
?#4#? Gctwpg oiwg abp hbcg| ocf {pb{plgv| lc vmg t{gcflcn ba {w`ild hbcg|:
?#4#0 Vb gco`ig tgpldgt vb g fgilgpgf gaagdvlgi| ocf gaaldlgcvi| ~lvmbwvdbh{pbhltlcn vmg Dbwcdlit o`lilv| vb lcaiwgcdg tvpovgnld fgdltlbct: ocf
?#4#4 Vb gctwpg vmov vmg Dbwcdli lt cbv g}{btgf vb wccgdgttop| pltj ocfiljgilmbbf ba dmoiigcng opltlcn apbh cbc dbh{ilocv vgcfgplcn odvllv|#
1#0 Vmg pgdbhhgcfovlbct dbcvolcgf ~lvmlc vmg pg{bpv ba vmg Votj ocf Alcltm Npbw{ tggjt vbdbcvpl`wvg vb~opft gctwplcn gaagdvlg {pbdwpghgcv odvllv| odpbtt vmg dbwcdli#
1#4 Pgdbhhgcfovlbc l, ba vmg Votj ocf Alcltm Npbw{ twnngtvt vmov vmg dbwcdli tmbwif
lh{ighgcv pgltgf oppocnghgcvt abp hoconlcn dbh{ig} {pbdwpghgcv ocf dbcvpodvhbclvbplcn"hoconghgcv odvllv|) lcdiwflcn vmg lcvpbfwdvlbc ba Fgilgp| ocf [gpabphocdgBaaldgpt vb hocong dbcvpodvwoi pgiovlbctml{t# Fwplcn vmg dbwptg ba vmg pglg~) baaldgptlfgcvlalgf vmov pgtvpwdvwplcn ocf g}{ocflcn vmg {pbdwpghgcv awcdvlbc ~ot g}{gdvgf ocfvmlt bc(nblcn dbtv ~lii `g dbcvolcgf ~lvmlc g}ltvlcn `wfngvt# Mb~ggp) vmgpg ~lii `gvpoctlvlbc dbtvt ~mldm ~lii cggf vb `g dbctlfgpgf `| vmg Do`lcgv Pgtbwpdgt Dbhhlvvgg lcfwg dbwptg#
1#6 Pgdbhhgcfovlbc ll, ba vmg Votj ocf Alcltm Npbw{ {pb{btgt vmov oii {pbdwpghgcv odvllv|~lvmlc vmg dbwcdli `g dgcvpoiltgf# Lh{ighgcvovlbc ba vmlt pgdbhhgcfovlbc lt g}{gdvgf vbfgilgp gaaldlgcd| lh{pbghgcvt#
1#7 Pgdbhhgcfovlbc lll, ba vmg Votj ocf Alcltm Npbw{ twnngtvt vmov o [gpabphocdgOfltbp| Npbw{ tmbwif `g gtvo`iltmgf vb gco`ig pgtlfgcvt vb {pblfg tgpldg wtgpaggf`odj bc dbhhlttlbcgf tgpldgt vb offpgtt lttwgt ba wcfgp{gpabphocdg ocf gctwpgvmov `gtv oiwg lt odmlggf# Lh{ighgcvlcn twdm oc oppocnghgcv lt g}{gdvgf vb mog ohlclhoi dbtv vmov doc `g dbcvolcgf ~lvmlc g}ltvlcn `wfngvt#
1#1 Pgdbhhgcfovlbc l, ba vmg Votj ocf Alcltm Npbw{ fbgt cbv mog oc| t{gdlald alcocdloilh{ildovlbct abp vmg owvmbplv|# Lh{pbgf pgiovlbctml{t ~lvm ibdoi `wtlcgtt ocf lcdpgotgfvpofg ~lvm ibdoi dbh{oclgt lt g}{gdvgf vb mog o {btlvlg alcocdloi `gcgalv abp vmg dbwcdli
`| fgdpgotlcn wcgh{ib|hgcv iggit ocf lcdpgotlcn vmg ohbwcv dbiigdvgf lo @wtlcgttPovgt#
># IGNOI LTTWGT
>#? Vmg {w`ild {pbdwpghgcv pgnwiovlbct o{{i| ~mgcggp o dbcvpodvlcn owvmbplv| ~mgvmgp `|lvtgia) bp vmpbwnm o vmlpf {opv|) tggjt baagpt lc pgiovlbc vb o {pb{btgf {w`ild ~bpjttw{{i| bp tgpldg dbcvpodv) vmg oiwg ba ~mldm g}dggft dgpvolc alcocdloi vmpgtmbift# Vmg{w`ild {pbdwpghgcv pgnwiovlbct hojg o fltvlcdvlbc `gv~ggc v~b dovgnbplgt ba tgpldgt#Tdmgfwig 4 vb vmg [w`ld Dbcvpodv Pgnwiovlbct 0;;1 dbcvolct v~b iltvt ba dovgnbplgt ba
tgpldgt# Vmg alptv iltv) ~mldm o{{gopt lc [opv O) dbcvolct fgtdpl{vlbc ba tgpldgt ~mldmopg tw`egdv vb vmg awii o{{ildovlbc ba vmg pwigt wcfgp vmg {w`ild {pbdwpghgcv pgnwiovlbct# Lao tgpldg lc [opv O g}dggft vmg pgigocv vmpgtmbif) lv lt tw`egdv vb vmg awii {w`ild
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{pbdwpghgcv pgnwiovlbct) twdm ot vmg b`ilnovlbc vb tw`egdv vmg tgpldg vb ofgpvltghgcv`gabpg oc o~opf ba dbcvpodv#
>#0 Bci| ilhlvgf {opvt ba vmg Pgnwiovlbct o{{i| lc vmg dotg ba [opv @ tgpldgt dbcvpodvt ocffb cbv o{{i| vb tgpldg dbcdgttlbct bp dbcvpodvt vmov opg `gib~ vmg pgigocv vmpgtmbift#Twdm dbcvpodvt opg cbcgvmgigtt downmv `| ngcgpoi Vpgov| {plcdl{igt ba gqwoi vpgovhgcv)cbc(fltdplhlcovlbc ocf vpoct{opgcd|#
>#4 ^lvm pgt{gdv vb dbcvpodv o~opf) vmg o~opf fgdltlbc hwtv dbh{i| ~lvm {pbdgfwpoi pwigtiolf fb~c ov vmg bwvtgv ocf ~mldm dbh{i| ~lvm vmg ngcgpoi {plcdl{igt ba cbc(fltdplhlcovlbc ocf gqwoi vpgovhgcv#
>#6 Wcfgp vmg Pgnwiovlbct) o dbcvpodvlcn owvmbplv| ho| pgtgpg vmg plnmv vb {opvldl{ovg lc o{w`ild dbcvpodv o~opf {pbdgfwpg) vb gdbcbhld b{gpovbpt ~mldm b{gpovg tw{{bpvgfaodvbplgt) tw{{bpvgf `wtlcgttgt bp tw{{bpvgf gh{ib|hgcv {pbnpohhgt# Tw{{bpvgf`wtlcgtt hgoct o tgpldg ~mgpg hbpg vmoc 7;' ba vmg ~bpjgpt opg flto`igf {gptbct~mb `| pgotbc ba vmg covwpg bp tggplv| ba vmglp flto`lilv| opg wco`ig vb vojg w{ ~bpj lcvmg b{gc io`bwp hopjgv# Tw{{bpvgf gh{ib|hgcv {pbnpohhg hgoct o tdmghg wcfgp
~mldm ~bpj lt {pblfgf abp flto`igf {gptbct ocf ~mgpg hbpg vmoc 7;' ba vmg ~bpjgpt tbtw{{bpvgf opg flto`igf {gptbct ~mb `| pgotbc ba vmg covwpg bp tggplv| ba vmglp flto`lilv|opg wco`ig vb vojg w{ ~bpj lc vmg b{gc io`bwp hopjgv# Tw{{bpvgf aodvbp| hgoct ocgtvo`iltmhgcv ~mgpg hbpg vmoc 7;' ba vmg ~bpjgpt opg flto`igf {gptbct ~mb `| pgotbcba vmg covwpg bp tggplv| ba vmglp flto`lilv| opg wco`ig vb vojg w{ ~bpj lc vmg b{gc io`bwphopjgv#
>#7 Vmg {pb{btoit lc vmg pg{bpv abp lcdiwflcn dbhhwclv| bp tbdloi `gcgalvt lc dbcvpodvt ~bwif`g tw`egdv vb vmg dbctvpolcvt ba vmg {w`ild {pbdwpghgcv pgnwiovlbct) ocf cb {pb{btoi docflto{{i| vmg ngcgpoi Vpgov| {plcdl{igt ba gqwoi vpgovhgcv) cbc(fltdplhlcovlbc ocfvpoct{opgcd|# Godm {pbdwpghgcv) vmgpgabpg) cggft vb `g ibbjgf ov bc dotg `| dotg`otlt vb fgvgphlcg ~mgvmgp lv ~bwif `g ov bff ~lvm Vpgov| {plcdl{igt#Mb~ggp) lc {podvldglv ho| `g flaaldwiv vb hojg twdm pgqwlpghgcvt dbh{ilocv ~lvm vmg Vpgov| {plcdl{igt#
=# DBCTVLVWVLBCOI [B^GPT
=#? Vmg tdb{g ba vmg Bgplg~ ! Tdpwvlc| Dbhhlvvggt lt dbcvolcgf ~lvmlc [opv 0) Opvldig 1 bavmg Dbwcdlit Dbctvlvwvlbc#
=#0 Vmg Vgpht ba Pgagpgcdg ba vmg Bgplg~ ! Tdpwvlc| Dbhhlvvggt opg tgv bwv lc vmg
Bgplg~ ocf Tdpwvlc| [pbdgfwpg Pwigt -[opv 6 ba vmg Dbctvlvwvlbc,#
=#4 Lvgh = ba @wtlcgtt Hoconghgcv Bgplg~ ! Tdpwvlc| Dbhhlvvgg Vgpht ba Pgagpgcdgtvovgt vmov vmg pbig ba vmg Dbhhlvvgg lt5
Vb dbbpflcovg ocf hbclvbp vmg ~bpj ba tdpwvlc| {ocgit ocf votj ocf alcltm npbw{t)lcdiwflcn dbctlfgplcn pg{bpvt ocf pgdbhhgcfovlbct ocf pgagpplcn vb vmg pgigocvfgdltlbc(hojlcn bf|#
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8/2/2019 Barnet Council Task & Finish Group Contract Monitoring
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>=
8/2/2019 Barnet Council Task & Finish Group Contract Monitoring
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DBCVPODV HBCLVBPLCN OCF DBHHWCLV\ @GCGALV
BQGPQLG^ OCF TDPWVLC\ VOTJ OCF ALCLTMNPBW[
ALCOI PG[BPV
>
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Pgdbhhgcfovlbct
Abiib~lcn dbctlfgpovlbc ba vmg glfgcdg pgdglgf) vmg Votj ocf Alcltm Npbw{hofg vmg abiib~lcn pgdbhhgcfovlbct5
l, Dbh{ig} {pbdwpghgcv ocf dbcvpodv hbclvbplcn " hoconghgcv odvllv|tmbwif `g hocongf ~lvmlc vmg dbwcdli wcfgp vmg abiib~lcn tvpwdvwpg5
[pbdwpghgcv Baaldgpt -~lvm pgt{bctl`lilv| abp t{gdla|lcn ocfcgnbvlovlcn dbh{ig} dbcvpodvt,:
Fgilgp| ! [gpabphocdg Baaldgpt -~lvm pgt{bctl`lilv| abp hbclvbplcn "hoconlcn t{gdlalgf dbcvpodvt ocf fggib{lcn " holcvolclcn ocbcnblcn dbcvpodvwoi pgiovlbctml{ ~lvm gcfbpt,: ocf
Digopi| fgalcgf ilcjongt tmbwif g}ltv `gv~ggc [pbdwpghgcv Baaldgptocf cbhlcovgf Fgilgp| ! [gpabphocdg Baaldgpt vb gctwpg o
`oiocdg `gv~ggc vmg cgnbvlovlbc ba vmg dbcvpodv ocf `gtv {podvldg lcdbcvpodv fgilgp|#
Lv lt pgdbhhgcfgf vmov Fgilgp| ! [gpabphocdg Baaldgpt opg lc {btv lcofocdg ba vmg {ioccgf dbhhgcdghgcv ba o dbcvpodv vb gctwpg thbbvm{motlcn bwv ba vmg dwppgcv oppocnghgcvt ocf vmg lcvpbfwdvlbc ocffgilgp| ba o cg~ dbcvpodvwoi pgiovlbctml{# Tvpwdvwpgf twddgttlbc{iocclcn oppocnghgcvt tmbwif `g lc {iodg vb gctwpg vmov vmg gttgcvloitjliit ocf jcb~igfng pgqwlpgf vb {pb{gpi| hocong dbcvpodvt abp vmglpgcvlpg ilagd|dig opg cbv ibtv#
Do`lcgv opg pgqwgtvgf vb bwvilcg vmg `wfngv pgtbwpdg pgqwlpgf vb gco`igvmg dbwcdli vb gaagdvlgi| hocong dbh{ig} {pbdwpghgcv ocf dbcvpodvhbclvbplcn " hoconghgcv odvllv|#
ll, Fgbigf {pbdwpghgcv ocf dbcvpodv hbclvbplcn " hoconghgcv odvllv|dwppgcvi| wcfgpvojgc ~lvmlc Ofwiv Tbdloi Dopg ocf Mgoivm) DmlifpgctTgpldgt ocf Gclpbchgcv) [iocclcn ocf Pgngcgpovlbc `g dgcvpoiltgf vb5gctwpg fgilgp| ba gdbcbhlgt ba tdoig: fggib{ ocf gcmocdg vmg lcvgpcoidbcvpbi apohg~bpj: ocf gctwpg vmov o dgcvpoi vgoh mot baaldgpt ~lvm vmgtjliit pgqwlpgf vb hocong dbcvpodvt gaagdvlgi|#
lll, Godm opgo ba {pbdwpghgcv odvllv| lt vb mog o [gpabphocdg Ofltbp|Npbw{ ba cbv hbpg vmoc tl} @bpbwnm pgtlfgcvt ~mb hggv abwp vlhgt {gpoccwh vb db(bpflcovg ocf opvldwiovg aggf`odj apbh vmg gcf wtgp ~lvm[pbdwpghgcv Baaldgpt#
l, Do`lcgv bwvilcg o{{pbodmgt vmg dbwcdli ~lii vojg vb gcdbwpong ibdoidbh{oclgt vb `gcgalv apbh ibdoi `wtlcgtt b{{bpvwclvlgt# Pgdbhhgcfgfb{vlbct lcdiwfg5
Gtvo`iltmhgcv ba o dwtvbhgp aodlcn @wtlcgtt Mgi{fgtj:
Gcmocdghgcvt vb vmg @wtlcgtt tgdvlbc ba vmg dbwcdlit ~g` tlvg:
[pblflcn `plgalcnt vb ibdoi `wtlcgtt abpwht bc `wtlcgttb{{bpvwclvlgt oolio`ig) lcdiwflcn vmg [pbdwpg6Ibcfbc {bpvoi:
=;
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Lc pgiovlbc vb cg~ dbcvpodvt5
( Qgcfbpt vb ottltv vmg dbwcdli lc dpgovlcn5 ibdoi eb` b{{bpvwclvlgtvb gco`ig @opcgv pgtlfgcvt vb ngv `odj lcvb ~bpj: ocf npofwovgvpolcgg b{{bpvwclvlgt:
( O{{pgcvldgtml{ b{{bpvwclvlgt: ocf( Tw`(dbcvpodvlcn {opvt ba vmg tw{{i| dmolc -~mgpg {bttl`ig, vb
ibdoi dbh{oclgt ~lvmlc vmg `bpbwnm#
Lc offlvlbc vb vmg abphoi pgdbhhgcfovlbct tgv bwv o`bg) vmg Votj ocf AlcltmNpbw{ lfgcvlalgf vmg abiib~lcn {blcvt abp Do`lcgvt dbctlfgpovlbc5
o, Tvg{t tmbwif `g vojgc vb lctvlvwvg o dwivwpg ba dbh{ilocdg ~lvmlc vmgdbwcdli) lcdiwflcn5
o dbhhlvhgcv apbh Do`lcgv ocf Dbwcdli Flpgdvbpt vb vojg vmg tvg{t
cgdgttop| vb gctwpg fgilgp| ba `gtv {podvldg {pbdwpghgcv ocfdbcvpodv hbclvbplcn " hoconghgcv vmpbwnmbwv vmg owvmbplv|) ocf vbbwvilcg vmg tvg{t vmov ~lii `g vojgc vb odmlgg vmlt:
lcvpbfwdg o pgqwlpghgcv abp Dbwcdli Flpgdvbpt vb {pblfg oc occwoitlnc(baa ba dbcvpodvwoi dbh{ilocdg: ocf
oii tvoaa lcbigf lc {pbdwpghgcv ocf dbcvpodv hbclvbplcn "hoconghgcv `glcn tgv hgotwpo`ig b`egdvlgt ocf {gpabphocdgvopngvt lc o{{poltoit pgnopflcn vmlt odvllv|#
`, Gcmocdghgcvt tmbwif `g hofg vb vmg TO[ t|tvgh vb5
hojg lv vmg dgcvpoi pg{btlvbp| abp dbwcdli dbcvpodvt: ocf
wvliltg vmg t|tvgh abp odvwoi ocf g}dg{vlbc pg{bpvlcn
=?
8/2/2019 Barnet Council Task & Finish Group Contract Monitoring
10/26
Tgdvlbc Bcg
? Lcvpbfwdvlbc ocf @odjnpbwcf Lcabphovlbc
?#? Bc ?
tv
Cbgh`gp 0;?;) vmg @wtlcgtt Hoconghgcv Bgplg~ ocfTdpwvlc| Tw`(Dbhhlvvgg pgqwgtvgf o `plgalcn {o{gp bc {wpdmotlcn ocf{pbdwpghgcv odvllv| lc vmg dbwcdli# Lc pgqwgtvlcn vmg pg{bpv) vmg tw`(dbhhlvvgg ~gpg tggjlcn vb fgvgphlcg ~mgvmgp {wpdmotlcn ocf{pbdwpghgcv tmbwif `g lcdiwfgf lc vmg ~bpj {pbnpohhg abp o votj ocfalcltm npbw{ pglg~#
?#0 Lc vmg {gplbf `gv~ggc vmg pg{bpv `glcn pgqwgtvgf ocf {pgtgcvgf vb vmgtw`(dbhhlvvgg) lv ~ot onpggf lc Eocwop| 0;?? vmov o votj ocf alcltmnpbw{ bc {wpdmotlcn ocf {pbdwpghgcv ~bwif {pbdggf ot tbbc otpgtbwpdgt `gdohg oolio`ig ~lvmlc vmg Bgplg~ ocf Tdpwvlc| Baaldg#
Vmg abiib~lcn hgh`gpt ~gpg tw`tgqwgcvi| o{{blcvgf vb vmg Votj ocfAlcltm Npbw{5
Dbwcdliibp @ploc Tdmoho -Dmolphoc,Dbwcdliibp Ngba DbbjgDbwcdliibp @opp| GocngilDbwcdliibp Twp| JmovplDbwcdliibp Oioc Tdmcglfgphoc
?#4 Vmg tw`(dbhhlvvgg pgdglgf o `plgalcn {o{gp bc {wpdmotlcn ocf{pbdwpghgcv ov vmglp hggvlcn bc 0=vm Ag`pwop| 0;?? ~mldm tgv bwv5
vmg dwppgcv o{{pbodm vb dbp{bpovg {pbdwpghgcv:
oc gtvlhovg ba vbvoi lcaiwgcdgo`ig pggcwg t{gcf:
lfgcvlalo`ig pgtbwpdgt fgfldovgf vb {pbdwpghgcv odvllv|:
{gpabphocdg onolctv Dmopvgpgf Lctvlvwvg ba [w`ild Alcocdg ocfOddbwcvocd| -DL[AO, `gcdmhopjlcn owvmbplvlgt:
o twhhop| ba vmg alcflcnt ba oc lcfg{gcfgcv pglg~ ba
{pbdwpghgcv b{{bpvwclvlgt wcfgpvojgc `| Vpl`oi Dbctwivocd|:
Bcg @opcgv {pbdwpghgcv odvllv|:
vmg lh{ildovlbct ba vmg Cg~ Tw{{bpv Bpnocltovlbc Bcg @opcgv{pbegdv abp vmg [pbdwpghgcv Tgpldg: ocf
vmg [pbdwpghgcv Tgpldg Lh{pbghgcv [ioc#
?#6 ^mgc pgdgllcn vmg pg{bpv) vmg tw`(dbhhlvvgg opvldwiovgf dbcdgpc vmov LVt|tvght ~gpg cbv tgv w{ vb tw{{bpv ocf gco`ig gaagdvlg) hbfgpc{pbdwpghgcv {podvldgt# Ov vmg hggvlcn) vmg Dbhhgpdloi Flpgdvbpodjcb~igfngf vmov of mbd {pbdwpghgcv oppocnghgcvt ~gpg lc {iodg ocflfgcvlalgf vmov lh{pbgf LV t|tvght) vlnmvgp pwigt ocf `gvvgp dbcvpbit ~gpg
=0
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pgqwlpgf vb fgilgp dbtv pgfwdvlbct ocf gdbcbhlgt ba tdoig# Ov vmgdbcdiwtlbc ba vmg lvgh) vmg tw`(dbhhlvvgg twnngtvgf vmov vmg votj ocfalcltm npbw{ tmbwif dbctlfgp5
pgqwgtvlcn fgvolit ba vmg dbcvpodvt wcfgp pglg~ -lc oddbpfocdg
~lvm vmg 0;?;"?? Dbp{bpovg [ioc {gpabphocdg vopngv ba pglg~dbcvpodvt ocf pgcgnbvlovg -la cgdgttop|, 7; {gp dgcv ba oii gcfbpodvllv|,: ocf
vmg bwvdbhg ba vmg TO[ B{vlhltovlbc {pbegdv ocf vmg o`lilv| ba vmgt|tvgh vb fgilgp vmg {pbdwpghgcv tolcnt gcltongf#
0# Vgpht ba Pgagpgcdg
0#? Vmg Votj ocf Alcltm Npbw{ -VAN, lclvloii| hgv bc < Hopdm 0;?? vbdbctlfgp bwvilcg vgpht ba pgagpgcdg ocf pgdglg glfgcdg apbh vmg
Ottltvocv Flpgdvbp Dbhhgpdloi Ottwpocdg ocf Mgof ba [pbdwpghgcv# Ovvmg hggvlcn) vmg VAN pgdglgf oc bgplg~ ba vmg {pbdwpghgcv odvllv| ovvmg dbwcdli#
0#0 Hgh`gpt ~gpg lcabphgf vmov vmg hoebplv| ba {pbdwpghgcv odvllv| ~otwcfgpvojgc `| lcfllfwoi tgpldg opgot) ~lvm vmg Dgcvpoi [pbdwpghgcvVgoh {pblflcn tw{{bpv abp hoebp"dbh{ig} {pbdwpghgcv odvllv| vblcfllfwoi flpgdvbpovgt#
0#4 ^mgc qwgtvlbcgf ~mov lh{pbghgcv cggfgf vb g hofg lc {pbdwpghgcv)vmg VAN ~gpg ofltgf `| baaldgpt vmov o dgcvpoiltovlbc ba {pbdwpghgcvodvllv| ~bwif5
gco`ig t{gcf vb `g dovgnbpltgf:
onnpgnovg t{gcf"gilhlcovg hogpldj t{gcf:
odmlgg tdoig ba gdbcbh| :
lctvlvwvg o hbpg tvpovgnld o{{pbodm: ocf
gco`ig vmg dbwcdli vb `gdbhg hbpg dbhhgpdloii| hlcfgf#
0#6 Vmg VAN qwgtvlbcgf mb~ baaldgpt odmlggf oiwg abp hbcg| vmpbwnm{pbdwpghgcv ocf {wpdmotlcn odvllv| ocf ~gpg lcabphgf vmov vmg dbwcdli{opvldl{ovgf lc vmg Ibcfbc Dbcvpodv ocf Tw{{ilgpt Npbw{) gco`ilcn vmgdbwcdli vb odmlgg gdbcbhlgt ba tdoig abp iopng tvocfopfltgf dbcvpodvt#
0#7 Ov vmg hggvlcn) vmg VAN poltgf dbcdgpct pgnopflcn vmg iopng) dbh{ig}ocf cbc(tvocfopfltgf dbcvpodvt vmov ~bwif pgtwiv apbh lh{ighgcvovlbc baBcg @opcgv {pbegdvt# Hgh`gpt gh{motltgf vmg lh{bpvocdg ba gctwplcnvmov dbcvpodvt ~lvm g}vgpcoi tgpldg {pblfgpt ~gpg pb`wtv -vb {pggcvtw{{ilgpt apbh lctgpvlcn g}{gctlg dbcvpodv oplovlbct oavgp dbcvpodvo~opf, ocf aig}l`ig -vb gco`ig vmg dbwcdli ocf tw{{ilgpt vb pgt{bcf vb
dmocnlcn dlpdwhtvocdgt,# Lc pgiovlbc vb Bcg @opcgv [pbnpohhg
=4
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{pbdwpghgcv ocf dbcvpodv hbclvbplcn"hoconghgcv odvllv|) Hgh`gpttbwnmv ottwpocdg vmov vmg abiib~lcn ~bwif `g offpgttgf5
pb`wtv docdgiiovlbc diowtgt abp cbc(dbcabphocdg"dbh{ilocdg la vmgtw{{ilgp aoligf vb hggv dbcvpodvwoi b`ilnovlbct:
aig}l`lilv| vb pgodv ocf pgt{bcf vb dmocnlcn dlpdwhtvocdgt vbhlvlnovg onolctv vmg pltj ba dbcvpodvbpt tw`hlvvlcn ibtt(igofgp `lft)vmgc hojlcn tlnclaldocv g}vpo dmopngt fwplcn vmg ilagvlhg ba vmgdbcvpodv:
gqwoilvlgt dbctlfgpovlbct:
pb`wtv g}lv tvpovgnlgt:
gctwplcn vmov {o| ocf {gpabphocdg dbcflvlbct opg dbppgdv -vbhlvlnovg onolctv vmg pltj ba ibcn(vgph alcocdloi dbctgqwgcdgt abpvmg owvmbplv|,:
molcn g}{gpvltg ~lvmlc vmg dbwcdli vb hocong dbh{ig}{pbdwpghgcv odvllv|:
gctwplcn vmov vmgpg lt oc o{{pb{plovg `oiocdg ba qwocvlvovlg ocfqwoilvovlg {gpabphocdg hgotwpgt vb gctwpg oc o{{pb{plovg`oiocdg lt odmlggf `gv~ggc dbtv ocf qwoilv| dbctlfgpovlbct: ocf
lcdbp{bpovlbc ba h|tvgp| tmb{{gpt? lcvb dbcvpodv t{gdlaldovlbct#
0#1 Lc pgt{bctg) vmg VAN ~gpg lcabphgf vmov lH[B^GP) vmg dbwcdlit Bcg@opcgv [pbnpohhg lh{ighgcvovlbc {opvcgp ~bwif oilfovg tgpldg
t{gdlaldovlbct {pg{opgf | baaldgpt# Hgh`gpt cbvgf vmov ~mgpg tgpldgt~gpg bwvtbwpdgf) lv ~ot ocvldl{ovgf vmov o{{pb}lhovgi| >' ba tvoaa ~bwif`g pgvolcgf lc(mbwtg lc o dbcvpodv hbclvbplcn ocf dbh{ilocdg do{odlv|#
0#> Ov vmg dbcdiwtlbc ba vmg hggvlcn) vmg VAN pgqwgtvgf vmov vmg bwvilcgvgpht ba pgagpgcdg vmov mof `ggc {pgtgcvgf vb vmg lclvloi hggvlcn `gpgltgf vb lcdbp{bpovg dbcvpodv hbclvbplcn ocf hoconghgcv) ibdoi{pbdwpghgcv) fghbdpovld oddbwcvo`lilv| lc bwvtbwpdgf tgpldgt ocfdgcvpoiltgf gptwt fgbigf {pbdwpghgcv odvllv|#
0#= Fwg vb o iodj ba oolio`ig tw{{bpv baaldgpt) vmg VAN flf cbv pgdbcgcg
wcvli 06 Ho| 0;??# Pgltgf vgpht ba pgagpgcdg ~gpg dbctlfgpgf ov vmghggvlcn) dbgplcn vmg jg| ilcgt ba gcqwlp| ot bwvilcgf ov 0#> o`bg# Ovvmg hggvlcn) Hgh`gpt pgqwgtvgf offlvlbcoi lcabphovlbc lc pgiovlbc vb5dbcvpodv hbclvbplcn: {bvgcvloi gdbcbhlgt ba tdb{g ocf tdoig: tgvvighgcvvgpht: tvg{t vojgc vb fgplg `gtv oiwg vmpbwnmbwv vmg dbcvpodv ilagd|dig:
?H|tvgp| tmb{{lcn bp o h|tvgp| dbctwhgp lt o vbbi wtgf g}vgpcoii| `| hopjgv
pgtgopdm dbh{oclgt bp ~ovdmfbn bpnocluovlbct bp lcvgpcoii| `| dbh{oclgt vmghtgigt vbhgotwpg qwoilv| ba tgpldg bp dbh{ilocdg vb pgnwiovlbc) bp vb novmgp t{gdlald lcabphovlbc o`bwv{pbfwdvt ocf tgpldgt# Vmg h|tvgp| dbctwhgp.t t{gdlald lfgcvlv| lt ngcgpoii| cbv jcb~c | vmg
gtvo`iltmhgcv glcn goiwovgf# H|tvgp| tmb{{gpt {gpabph t{gdlald votjt twdm ot {wpdmotlcno {pbfwdv) otjlcn qwgtvlbct) pgnltvgplcn dbh{iolcvt bp `gmolcn lc o dgpvolc ~o|) ocf vmgc{pblfg fgvoligf pg{bpvt bp aggf`odj o`bwv vmglp g}{gplgcdgt#
=6
http://en.wikipedia.org/wiki/Market_researchhttp://en.wikipedia.org/wiki/Market_researchhttp://en.wikipedia.org/wiki/Feedback#In_organizationshttp://en.wikipedia.org/wiki/Feedback#In_organizationshttp://en.wikipedia.org/wiki/Market_researchhttp://en.wikipedia.org/wiki/Market_research8/2/2019 Barnet Council Task & Finish Group Contract Monitoring
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`wtlcgtt cgv~bpjt b{gpovlcn lc @opcgv: ocf o {bttl`ig tlvg ltlv vb CbpvmIbcfbc @wtlcgtt [opj vb `g vojgc vmpbwnm vmg {wpdmotg vb {o| {pbdgtt#
0#< Abiib~lcn vmg 06 Ho| 0;?? hggvlcn) v~b pg{bpvt ~gpg {pgtgcvgf vb vmgdbwcdlit Owflv Dbhhlvvgg -?1 Ewcg 0;??, ~mldm mlnmilnmvgf fgaldlgcdlgt
~lvm vmg dbwcdlit dbcvpodv hbclvbplcn oppocnghgcvt -Hgv[pb Po{lfPgt{bctg Lcvgpcoi Owflv Pg{bpv0 ocf Lcvgpcoi Owflv Occwoi B{lclbc4,#^mlig vmg alcflcnt ba vmg v~b Lcvgpcoi Owflv pg{bpvt ~gpg ba dbcdgpc vb vmgVAN) lv ~ot cbvgf vmov vmg dbwcdli mof pgt{bcfgf vbvmg lttwgt poltgf loo [pbdwpghgcv Dbcvpbit ocf Hbclvbplcn Odvlbc [ioc6# ^mgc vmg VANpgdbcgcgf bc ?6 Ewcg 0;?? vb onpgg vmglp vgpht ba pgagpgcdg) lv ~otonpggf vmov dbcvpodv hbclvbplcn ocf hoconghgcv tmbwif `g nlgc{pgdgfgcv bgp {pbdwpghgcv oppocnghgcvt fwg vb vmg tlnclaldocdg ba vmglttwg ibdoii|#
0#?; Vmg VAN ~gpg hlcfawi vmov [pbdwpghgcv Dbcvpbit ocf Hbclvbplcn Odvlbc
[ioc ~ot g}{gdvgf vb offpgtt vmg hoebplv| ba vmg lfgcvlalgf ~gojcgttgtlc vmg dbwcdlit lcvgpcoi dbcvpbi gclpbchgcv ocf tbwnmv vb gctwpg vmovvmg| flf cbv fw{ildovg vmg ~bpj ba vmg Owflv Dbhhlvvgg lc wcfgpvojlcnvmglp pglg~# Vb vmov gcf) vmg VAN onpggf vb abdwt vmglp ~bpj bclfgcvla|lcn ~mov tvg{t vmg dbwcdli tmbwif vojg lc vmg ibcn(vgph vb lctvlvwvgo pb`wtv dbcvpodv hbclvbplcn ocf hoconghgcv apohg~bpj vb hocongdwppgcv ocf awvwpg odvllv|#
0#?? Lc offlvlbc) hgh`gpt tbwnmv vb dbctlfgp ~mov dbtv gaagdvlg tvg{t vmgdbwcdli dbwif vojg vb `gcgalv vmg ibdoi gdbcbh| vmpbwnm ibdoi{pbdwpghgcv ocf `wtlcgtt tw{{bpv oppocnghgcvt#
0#?? Oddbpflcni|) vmg VAN onpggf vb pgabdwt vmglp vgpht ba pgagpgcdg bcdbcvpodv hbclvbplcn ->;', ocf dbhhwclv| `gcgalv -4;',# Onpggf vgphtba pgagpgcdg opg tgv bwv ov O{{gcfl} O#
4# Pglg~ Abphov
4#? Lc oddbpfocdg ~lvm gtvo`iltmgf `gtv {podvldg) vmg VAN wcfgpvbbj o tgplgtba glfgcdg novmgplcn tgttlbct ~lvm jg| tvojgmbifgpt#
4#0 Vmgtg glfgcdg tgttlbct ~gpg tw{{bpvgf `|5
O pglg~ ba dwppgcv {pbdwpghgcv ocf dbcvpodv hbclvbplcn"hoconghgcv oppocnghgcvt ocf bcnblcn lttwgt:
O pglg~ ba `gtv {podvldg nwlfocdg:
Pg{bpvt ocf lcabphovlbc {pbfwdgf tw`hlvvgf `| vmg Dbp{bpovg[pbdwpghgcv Vgoh: ocf
0
mvv{5""dbhhlvvgg{o{gpt#`opcgv#nb#wj"fghbdpod|"pg{bpvt"pg{bpvfgvoli#ot{2Pg{bpvLF8?;6;= 4mvv{5""dbhhlvvgg{o{gpt#`opcgv#nb#wj"fghbdpod|"pg{bpvt"pg{bpvfgvoli#ot{2Pg{bpvLF8?;6;
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Pgtgopdm {w`iltmgf `| g}{gpvt bc dbhhwclv| `gcgalv ocftwtvolco`lilv|#
4#4 Vmg gcnongf tvojgmbifgpt lcdiwfgf5
Do`lcgv Hgh`gp abp Pgtbwpdgt ocf [gpabphocdg: Fg{wv| Dmlga G}gdwvlg:
Dbp{bpovg [pbdwpghgcv Vgoh -lcdiwflcn Ottltvocv Flpgdvbp)Dbhhgpdloi Ottwpocdg ocf Mgof ba [pbdwpghgcv,:
[pbdwpghgcv tgpldg igoft -lcdiwflcn Ottltvocv Flpgdvbpt ocfMgoft ba Tgpldg,:
@wtlcgtt Iloltbc Baaldgpt:
O twtvolco`ig {pbdwpghgcv g}{gpv ofltbp: ocf
Mgof ba [pbdwpghgcv) Moh{tmlpg Dbwcv| Dbwcdli#
4#6 Vmg pg{bpv ba vmg VAN fgvolit vmg alcflcnt ba vmg glfgcdg novmgplcntgttlbct pgiovlcn vb dbcvpodv hbclvbplcn"hoconghgcv ocf dbhhwclv|`gcgalv ~mldm ghgpngf fwplcn vmg dbwptg ba vmg pglg~) cohgi|5
?# Dwppgcv dbcvpodv hbclvbplcn oppocnghgcvt ~lvmlc dbp{bpovg ocffgbigf {pbdwpghgcv vgoht#
0# [bvgcvloi o{{pbodmgt vb lcdbp{bpovlcn dbhhwclv| `gcgalv ocftwtvolco`lilv| lcvb {pbdwpghgcv ocf dbcvpodvlcn#
4# Dbp{bpovg lh{pbghgcvt vb dbcvpodv hbclvbplcn oppocnghgcvt ocfpgdbhhgcfgf awvwpg fggib{hgcvt#
4#7 Tgdvlbc v~b fgvolit vmg alcflcnt ba vmg VAN lc pgiovlbc vb {pbdwpghgcv ocfdbcvpodv hbclvbplcn oppocnghgcvt ~lvm tgdvlbc vmpgg bwvilclcn vmg pglg~talcflcnt pgnopflcn dbhhwclv| `gcgalvt `gabpg twhhopltlcn vmgdbcdiwflcn pghopjt ba vmg VAN#
=1
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Tgdvlbc V~b
? [pbdwpghgcv ocf Dbcvpodv Hbclvbplcn Oppocnghgcvt
Dwppgcv tvpwdvwpg
?#? [pbdwpghgcv odvllv| ~lvmlc vmg dbwcdli b{gpovgt) vb o iopng g}vgcv) bc ofgbigf `otlt -vb tgpldg opgot,# Vmg dbwcdli mot o thoii Dgcvpoi[pbdwpghgcv Vgoh -D[V, ~mldm {pblfgt tw{{bpv vb dbh{ig}{pbdwpghgcv odvllv| ocf oitb hocongt tbhg dbp{bpovg dbcvpodvt#
?#0 Vmg D[V dbh{pltgt oc Ottltvocv Flpgdvbp -Dbhhgpdloi Ottwpocdg,) oMgof ba [pbdwpghgcv) vmpgg [pbdwpghgcv Hocongpt) o DbcvpodvtHocongp ocf o [pbdwpghgcv T|tvght Baaldgp# [pbdwpghgcv Hocongpt{pblfg tw{{bpv vb vmg dbwcdlit tgpldg opgot lc wcfgpvojlcn
{pbdwpghgcv odvllv|# Dbcvpodv hbclvbplcn ocf hoconghgcv lt {plhopli|wcfgpvojgc `| tgpldg opgot#
?#4 Tbhg tgpldg opgot mog baaldgpt ~mldm fgoi oihbtv g}diwtlgi| ~lvm{pbdwpghgcv ocf dbcvpodv hbclvbplcn"hoconghgcv -g#n# vmg Tw{{i|Hoconghgcv Vgoh lc Ofwiv Tbdloi Dopg ocf Mgoivm,# Mb~ggp) lv ltcbvo`ig vmov {pbdwpghgcv ocf dbcvpodv hbclvbplcn"hoconghgcv odvllv| ltbpflcopli| wcfgpvojgc `| baaldgpt ~lvmlc tgpldg opgot) ~lvm vmlt odvllv|`glcn bci| o {pb{bpvlbc ba o `pbofgp pocng ba tvoaa fwvlgt# Fwg vb vmgfgbigf covwpg ba vmgtg oppocnghgcvt) lv lt dwppgcvi| flaaldwiv abp vmgdbwcdli vb wcfgpvojg oc oddwpovg ottgtthgcv ba vmg vbvoi ohbwcv ba
baaldgp pgtbwpdg odpbtt vmg owvmbplv| fgfldovgf vb {pbdwpghgcv ocfdbcvpodv hbclvbplcn"hoconghgcv#
Dwppgcv Lttwgt ocf Hlvlnovlcn Odvlbct
?#6 Pgdgcv ggcvt mog nlgc {pbhlcgcdg vb {pbdwpghgcv ocf dbcvpodvhbclvbplcn lttwgt# Lcvgpcoi Owflv pg{bpvt bc Hgv[pb Po{lf Pgt{bctgocf vmg Lcvgpcoi Owflv Occwoi B{lclbc {pgtgcvgf vb vmg Owflv Dbhhlvvgglc Ewcg 0;?? mlnmilnmvgf vmg cgdgttlv| ba vmg dbwcdli vojlcn tvg{t vbtvpgcnvmgc dbcvpbi oppocnghgcvt odpbtt vmg bpnocltovlbc# O cwh`gp bahgotwpgt mog `ggc lcvpbfwdgf vb hlvlnovg vmg pltjt ottbdlovgf ~lvmg}ltvlcn cbc(dbh{iolcv dbcvpodvt odpbtt vmg dbwcdli ocf vb lh{pbg vmglcvgpcoi dbcvpbi gclpbchgcv) lcdiwflcn5
Dpgovlbc ba dbp{bpovg dbcvpodvt pgnltvgp:
O pglg~ ba dbh{ilocdg ba dwppgcv dbcvpodvt:
O abp~opf {ioc ocf vlhgilcg ba {pbdwpghgcv odvllv| abp vmgpgholcfgp ba 0;??"?0 ocf abp 0;?0"?4:
Lfgcvla|lcn vmg cwh`gp ba {pbegdvt vmov ~lii ocf ~lii cbv pgqwlpg{w`ildovlbc bc vmg Baaldloi Ebwpcoi abp vmg Gwpb{goc Wclbc -BEGW,
ocf ofmgpgcdg vb vmg GW {pbdwpghgcv pgnlhg) lh{ighgcvgf lc vmgWJ `| vmg [w`ild Dbcvpodvt Pgnwiovlbct 0;;1:
=>
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Wcfgpvojlcn pltj ottgtthgcvt vb gctwpg gaagdvlg {plbplvltovlbc ocfpgtbwpdg {iocclcn: ocf
G}{ibplcn {bttl`ig apohg~bpjt oolio`ig vb ilhlv {pbdwpghgcvodvllv| vlhgilcgt ocf tw{{bpv twddgttawi {pbegdv fgilgp|#
?#7 ^mlig vmg VAN ~gidbhgf vmg odvlbct vmov mof `ggc vojgc vb fovg)hgh`gpt tbwnmv ottwpocdg vmov vmg dbwcdli ~bwif mog oc bcnblcno{{pb{plovg bpnocltovlbcoi apohg~bpj ocf tjliit `otg vb gctwpg vmovgaagdvlg {pbdwpghgcv ocf dbcvpodv hbclvbplcn oppocnghgcvt ~gpg lc{iodg) {opvldwiopi| fwg vb vmg dbh{ig} covwpg ba dbcvpodvt ilcjgf vb vmgBcg @opcgv [pbnpohhg#
Pgqwlpghgcv abp Dmocng
?#1 Vmg glfgcdg dbctlfgpgf `| vmg VAN fwplcn vmg dbwptg ba vmg pglg~
lfgcvlalgf vmov molcn o {plhopli| fgbigf {pbdwpghgcv awcdvlbc motpgtwivgf lc oc lcdbctltvgcv o{{pbodm vb {pbdwpghgcv ocf dbcvpodvhoconghgcv odpbtt vmg dbwcdlit flpgdvbpovgt# Vmg iodj ba dbp{bpovgbgptlnmv ba {pbdwpghgcv ocf dbcvpodv hbclvbplcn mot pgtwivgf lc oclcdbctltvgcv o{{pbodm ocf o iodj ba tvpovgnld abdwt# Jg| alcflcnt apbhlcvgpcoi ocf g}vgpcoi pglg~t tw{{bpv vmg cggf abp dmocng5
Lcvgpcoi Owflv Pglg~ 0;??
Ilhlvgf owflv b{lclbc:
^gojcgttgt lc dbcvpbi t|tvgh:
Iggit ba cbc(dbh{ilocdg {iodg vmg t|tvght b`egdvlgt ov pltj: ocf
Pbigt ocf pgt{bctl`lilvlgt ba fgbigf {pbdwpghgcv vgoht"baaldgptopg wcdigop
Vpl`oi Dbctwivocd| Pglg~ 0;?;
Ot o pgtwiv ba vmg fgbigf tvpwdvwpg) tvoaa opg wciljgi| vb mog vmgpgqwlpgf tjliit ocf g}{gplgcdg vb lcdpgotg gaaldlgcd|:
Iodj ba dbcvpbi bgp g}{gcflvwpg ocf vmg gtvo`iltmhgcv ba cg~tw{{ilgpt: ocf
[bvgcvloi vb pgfwdg dbtvt `| pgfwdlcn vmg cwh`gp ba vpoctodvlbct`glcn {pbdgttgf#
Abwp \gop Dbcvpodv [ioc
Fgio|gf tw`hlttlbct vb dbcvpodvt pgnltvgp mlnmilnmvt fovo no{t:
Lcofgqwovg abdwt bc hgflwh(vgph alcocdloi {iocclcn: ocf
Dbcvpodv g}vgctlbct opg `glcn pgqwgtvgf fwg vb o iodj ba {iocclcnlc vmg {pbdwpghgcv {pbdgtt#
==
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?#> Lc pgt{bctg vb vmg lttwgt mlnmilnmvgf `| vmg Owflv Dbhhlvvgg ocf vmgpgdbhhgcfovlbct ba lcvgpcoi ocf g}vgpcoi pglg~t) tgpldg lh{pbghgcvt{ioccgf ocf bcnblcn lcdiwfg5
Pgltg ocf w{fovg vmg dbwcdlit [pbdwpghgcv Tvpovgn|:
Onpgg o tvpovgnld apohg~bpj vb tw{{bpv vmg {pbdwpghgcv {motg bcvmg Bcg @opcgv [pbnpohhg:
Pglg~ ocf w{fovg Dbcvpodv [pbdgfwpg Pwigt ocf [pbdwpghgcvDbfg ba [podvldg:
Pglg~ {pbdwpghgcv t{gcf odpbtt flpgdvbpovgt) lfgcvla| {pblfgptocf pglg~ dwppgcv dbcvpodvwoi oppocnghgcvt:
Gctwpg Bcg @opcgv {pbnpohhg mot oc o{{pb{plovgi| pgtbwpdgf{pbdwpghgcv vgoh:
Fggib{ o dbp{bpovg dbcvpodv pgnltvgp:
Gcmocdg lcvgpcoi ocf g}vgpcoi ltl`lilv| ba dbcvpodv g}{gcflvwpg:
Wcfgpvojg o `wtlcgtt {pbdgtt pglg~ vb lh{pbg lcvgpcoi dbcvpbit|tvght:
Pglg~ tvocfopf vgpht ocf dbcflvlbct:
Owflv oii gcfbpt:
Fggib{ oc g({pbdwpghgcv tvpovgn|: ocf
Fggib{ oc g({pbdwpghgcv " g(vgcfgplcn opgo ba vmg dbwcdlit~g`tlvg#
0 Jg| Alcflcnt
Dbiio`bpovlg [pbdwpghgcv " [wpdmotlcn ocf Gdbcbhlgt baTdoig
0#? Lc dbctlfgplcn {pbdwpghgcv ocf dbcvpodv hbclvbplcn oppocnghgcvt) vmgVAN qwgtvlbcgf ~mgvmgp vmg dbwcdli ~gpg lcbigf lc oc| {pbdwpghgcvdbctbpvlwht bp tvpovgnld oiilocdgt ~mldm ~bwif fgilgp gdbcbhlgt batdoig bp gaaldlgcdlgt# Hgh`gpt ~gpg lcabphgf vmov vmg dbwcdli mof
pgdgcvi| eblcgf vmg ^gtv Ibcfbc Oiilocdg -^IO,) o dbiio`bpovlg `bf|~mldm tggjt vb fgilgp gaaldlgcd| tolcnt ocf tgpldg lh{pbghgcvt# Lv~ot cbvgf vmov vmg Bcg @opcgv [ottgcngp Vpoct{bpv {pbegdv lcbigfdbiio`bpovlg ~bpjlcn ~lvm bvmgp Ibcfbc `bpbwnmt lc vmg ^IO ocf vmg{pbegdv ~ot g}{gdvgf vb fgilgp tlnclaldocv gaaldlgcd| tolcnt vmpbwnm otmopgf tgpldg oppocnghgcv#
0#0 Hgh`gpt ~gpg oitb ofltgf vmov vmg dbwcdli ~gpg {opv ba vmg IbcfbcDbcvpodv ocf Tw{{ilgpt Npbw{) o dbctbpvlwh ~mldm ottltvgf lc b`volclcn`gtv oiwg abp iopng tvocfopfltgf dbcvpodvt) twdm ot tvovlbcgp| tw{{ilgt#
0#4 Vmg Dgcvpoi [pbdwpghgcv Vgoh mof oitb ggc dbctlfgplcn wvliltlcn vmg[pbdwpg6Ibcfbc {bpvoi -o {oc(Ibcfbc {pbdwpghgcv {bpvoi t{bctbpgf `|
=
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Pgtbwpdgt ocf [gpabphocdg ofltgf vmg VAN vmov mg tw{{bpvgf vmgdgcvpoiltovlbc ba {pbdwpghgcv ocf dbcvpodv hbclvbplcn"hoconghgcv vblcdpgotg dbcvpbi ocf {pbagttlbcoilth# ^mlig tw{{bpvlcn vmg dbcdg{v) vmgFg{wv| Dmlga G}gdwvlg poltgf dbcdgpct vmov vmg pgtbwpdgt pgqwlpgf vbfgilgp o Dbp{bpovg Dbcvpodv Hbclvbplcn Tgpldg ~gpg dwppgcvi|
wc`wfngvgf ocf tbwnmv pgdbhhgcfovlbct apbh vmg VAN pgnopflcnawcflcn tbwpdgt#
0#< Lc cbvlcn vmg dbtv lh{ildovlbct ba fgilgplcn o Dbp{bpovg DbcvpodvlcnHbclvbplcn Tgpldg) vmg VAN gh{motltgf vmg lh{bpvocdg ba vmg dbwcdlimolcn baaldgpt lc {iodg ~lvm vmg pgqwlpgf tjliit) jcb~igfng ocf g}{gpvltgvb hocong vmg dbh{ig} {pbdwpghgcv ocf dbcvpodvhbclvbplcn"hoconghgcv vmov ~bwif pgtwiv apbh vmg lh{ighgcvovlbc ba vmgBcg @opcgv [pbnpohhg#
4 [pbdwpghgcv ocf Dbcvpodv Hbclvbplcn Oppocnghgcvt (
Pgdbhhgcfovlbct4#? Abiib~lcn dbctlfgpovlbc ba vmg glfgcdg pgdglgf) vmg VAN hofg vmg
abiib~lcn pgdbhhgcfovlbct5
l, Dbh{ig} {pbdwpghgcv ocf dbcvpodv hbclvbplcn " hoconghgcv odvllv|tmbwif `g hocongf ~lvmlc vmg dbwcdli wcfgp vmg abiib~lcn tvpwdvwpg5
[pbdwpghgcv Baaldgpt -~lvm pgt{bctl`lilv| abp t{gdla|lcn ocfcgnbvlovlcn dbh{ig} dbcvpodvt,:
Fgilgp| ! [gpabphocdg Baaldgpt -~lvm pgt{bctl`lilv| abp hbclvbplcn "hoconlcn t{gdlalgf dbcvpodvt ocf fggib{lcn " holcvolclcn ocbcnblcn dbcvpodvwoi pgiovlbctml{ ~lvm gcfbpt,: ocf
Digopi| fgalcgf ilcjongt tmbwif g}ltv `gv~ggc [pbdwpghgcv Baaldgptocf cbhlcovgf Fgilgp| ! [gpabphocdg Baaldgpt vb gctwpg o`oiocdg `gv~ggc vmg cgnbvlovlbc ba vmg dbcvpodv ocf `gtv {podvldg lcdbcvpodv fgilgp|#
Lv lt pgdbhhgcfgf vmov Fgilgp| ! [gpabphocdg Baaldgpt opg lc {btv lcofocdg ba vmg {ioccgf dbhhgcdghgcv ba o dbcvpodv vb gctwpg thbbvm{motlcn bwv ba vmg dwppgcv oppocnghgcvt ocf vmg lcvpbfwdvlbc ocffgilgp| ba o cg~ dbcvpodvwoi pgiovlbctml{# Tvpwdvwpgf twddgttlbc{iocclcn oppocnghgcvt tmbwif `g lc {iodg vb gctwpg vmov vmg gttgcvloitjliit ocf jcb~igfng pgqwlpgf vb {pb{gpi| hocong dbcvpodvt abp vmglpgcvlpg ilagd|dig opg cbv ibtv#
Do`lcgv opg pgqwgtvgf vb bwvilcg vmg `wfngv pgtbwpdg pgqwlpgf vb gco`igvmg dbwcdli vb gaagdvlgi| hocong dbh{ig} {pbdwpghgcv ocf dbcvpodvhbclvbplcn " hoconghgcv odvllv|#
ll, Fgbigf {pbdwpghgcv ocf dbcvpodv hbclvbplcn " hoconghgcv odvllv|
dwppgcvi| wcfgpvojgc ~lvmlc Ofwiv Tbdloi Dopg ocf Mgoivm) DmlifpgctTgpldgt ocf Gclpbchgcv) [iocclcn ocf Pgngcgpovlbc `g dgcvpoiltgf vb
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gctwpg fgilgp| ba gdbcbhlgt ba tdoig) fggib{ ocf gcmocdg vmg lcvgpcoidbcvpbi apohg~bpj) ocf gctwpg vmov o dgcvpoi vgoh mot baaldgpt ~lvm vmgtjliit pgqwlpgf vb hocong dbcvpodvt gaagdvlgi|#
Lc offlvlbc vb vmg abphoi pgdbhhgcfovlbct tgv bwv o`bg) vmg Npbw{
lfgcvlalgf vmg abiib~lcn {blcvt abp Do`lcgvt dbctlfgpovlbc5
o, Tvg{t tmbwif `g vojgc vb lctvlvwvg o dwivwpg ba dbh{ilocdg ~lvmlc vmgdbwcdli) lcdiwflcn5
o dbhhlvhgcv apbh Do`lcgv ocf Dbwcdli Flpgdvbpt vb vojg vmg tvg{tcgdgttop| vb gctwpg fgilgp| ba `gtv {podvldg {pbdwpghgcv ocfdbcvpodv hbclvbplcn " hoconghgcv vmpbwnmbwv vmg owvmbplv|) ocf vbbwvilcg vmg tvg{t vmov ~lii `g vojgc vb odmlgg vmlt:
lcvpbfwdg o pgqwlpghgcv abp Dbwcdli Flpgdvbpt vb {pblfg oc occwoitlnc(baa ba dbcvpodvwoi dbh{ilocdg: ocf
oii tvoaa lcbigf lc {pbdwpghgcv ocf dbcvpodv hbclvbplcn "hoconghgcv `glcn tgv hgotwpo`ig b`egdvlgt ocf {gpabphocdgvopngvt lc o{{poltoit pgnopflcn vmlt odvllv|#
`, Gcmocdghgcvt tmbwif `g hofg vb vmg TO[ t|tvgh vb5
hojg lv vmg dgcvpoi pg{btlvbp| abp dbwcdli dbcvpodvt: ocf
wvliltg vmg t|tvgh abp odvwoi ocf g}dg{vlbc pg{bpvlcn#
Tgdvlbc Vmpgg
? Dbhhwclv| @gcgalv ocf Twtvolco`lilv|
Dwppgcv Oppocnghgcvt
?#? Ot {opv ba vmg pglg~) vmg VAN onpggf vmov dbctlfgpovlbc `g nlgc vb
tvg{t vmov vmg dbwcdli hlnmv vojg vb fgilgp ibdoi gdbcbhld gcgalv# ^mlighgh`gpt ~gpg o~opg vmov vmg dbwcdli cggfgf vb `oiocdg vmgodmlgghgcv ba `gtv oiwg ~mgc o~opflcn dbcvpodvt abp ~bpjt) tgpldgtocf tw{{ilgt) vmg| oitb dbctlfgpgf vmov pgiovlgi| ib~ dbtv tvg{t dbwif `gvojgc vb lh{pbg pgiovlbctml{t ocf vpoflcn ilcjt ~lvm ibdoi `wtlcgttgt vbfgplg `gcgalv abp vmg ibdoi gdbcbh|#
?#0 Lc Ewcg 0;??) vmg VAN pgdglgf lcabphovlbc apbh vmg @wtlcgtt IloltbcVgoh lc vmg Pgngcgpovlbc Tgpldg pgnopflcn dwppgcv `wtlcgttgcnonghgcv odvllv|# Lv ~ot cbvgf vmov lc 0;;=) Do`lcgv mof o{{pbgfvmg dpgovlbc ba o @wtlcgtt Ilcjt Baaldgp {btv vb tvpgcnvmgc ilcjt ~lvm vmg
ibdoi `wtlcgtt dbhhwclv|# Pgt{bctl`lilvlgt lcdiwfg5
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wcfgptvocflcn hbpg o`bwv vmg lh{odv ba dwppgcv gdbcbhlddlpdwhtvocdgt bc ibdoi `wtlcgttgt:
gtvo`iltmhgcv vb~c dgcvpg @wtlcgtt Abpwht:
tw{{bpv ibdoi thoii ocf hgflwh tlugf gcvgp{pltgt) gco`ilcn vmgh vb
`g hbpg o~opg ba ocf `lf abp dbcvpodvt apbh ibdoi fggib{gpt: {pblfg tw{{bpv ocf ofldg:
gcdbwpong ilcjt `gv~ggc `wtlcgtt ocf gfwdovlbc: ocf
`wtlcgtt iloltbc#
?#4 Vmg Npbw{ ~gpg ofltgf vmov fwplcn 0;?; ocf 0;??) twpg|t ba`wtlcgttgt mof `ggc wcfgpvojgc lc vb~c dgcvpg ibdovlbct vb lfgcvla|`wtlcgtt v|{gt) lttwgt) vmg vpoflcn gclpbchgcv ocf {bvgcvloigclpbchgcvoi lh{pbghgcvt# Gcvmwtloth ba ibdoi `wtlcgttgt mot `ggcwtgf vb gtvo`iltm vb~c dgcvpg `wtlcgtt abpwht#
Dwppgcv Lclvlovlgt
?#6 Hgh`gpt ~gpg lcabphgf vmov vb~c dgcvpg `wtlcgtt abpwht mof ggcdpgovgf lc Dml{{lcn @opcgv ocf Gfn~opg) ocf ~gpg oitb lc fggib{hgcvlc Nbifgpt Npggc) Alcdmig| Dmwpdm Gcf ocf cbpvm Alcdmig|# Vmg abpwhtgco`igf `wtlcgttgt vb vojg pgt{bctl`lilv| abp hopjgvlcn ocf {pbhbvlbc bavmglp vb~c dgcvpgt) ocf vb lcabph {bild| ocf tgpldg {pbltlbc# Awpvmgptw{{bpv lt {pblfgf vb `wtlcgtt lc vmg abiib~lcn ~o|t5
^g`(`otgf `wtlcgtt lcabphovlbc ocf tlnc{btvlcn: G}{ibplcn ocf {pbhbvlcn o{{pgcvldgtml{t) ~bpj g}{gplgcdg ocf eb`
b{{bpvwclvlgt:
Ilcjlcn `wtlcgttgt ~lvm tdmbbit: ocf
Ottltvlcn `wtlcgttgt ~lvm vmglp ot{lpovlbct#
?#7 Offlvlbcoii|) vmg dbwcdli mof `ggc twddgttawi lc tgvvlcn ibdoi io`bwpvopngvt ot {opv ba Tgdvlbc ?;1 {iocclcn onpgghgcvt -vb `g pg{iodgf `|vmg Dbhhwclv| Lcapotvpwdvwpg Ig|, ~lvm fggib{gpt ba hoebp tlvgt ocfpgngcgpovlbc tdmghgt# Ngcgpoii|) o 0; {gp dgcv vopngv mof `ggc tgv abpibdoi gh{ib|hgcv) bp vmpbwnm o pgqwlpghgcv vb wtg ibdoi tw`(dbcvpodvbpt#
?#1 Vmg VAN cbvgf vmov Ibdoi Gcvgp{pltg [opvcgptml{t -IG[, mof `ggclcvpbfwdgf ot {opv ba vmg ibdoilth ongcfo# Vmg @wtlcgtt Iloltbc vgohofltgf vmg VAN vmov ~mlig o Ibcfbc(~lfg IG[ mot `ggc gtvo`iltmgf)vmg dbwcdli ~gpg lcvgcflcn vb gtvo`iltm oc IG[ lc @opcgvt jg|b{{bpvwclv| opgo ba vmg O7 dbpplfbp#
?#> Lv ~ot awpvmgp cbvgf | vmg VAN vmov vmg Nbgpchgcvt {pb{btoit vbibdoiltg `wtlcgtt povgt ~ot g}{gdvgf vb mog o tlnclaldocv lh{odv bc
awcflcn oppocnghgcvt abp ibdoi owvmbplvlgt) pgqwlplcn vmg dbwcdli vb vojgtvg{t vb pgvolc ocf fggib{ ibdoi `wtlcgttgt vb fgilgp gdbcbhld
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{pbt{gplv| ocf o pgilo ig tbwpdg ba pggcwg awcflcn# Vmg VAN cbvgf vmovvmg pgltgf awcflcn oppocnghgcvt ~bwif pgqwlpg vmg dbwcdli vb dmocngvmglp o{{pbodm vb ibdoi `wtlcgttgt#
0 Glfgcdg apbh G}vgpcoi ~lvcgttgt0#? Lc Ewi| 0;??) vmg VAN pgdglgf glfgcdg apbh5
vmg Mgof ba [pbdwpghgcv ov Moh{tmlpg Dbwcv| Dbwcdli: ocf
oc g}{gpv bc dbhhwclv| `gcgalv ocf twtvolco`lilv| apbh vmg Cg~Gdbcbhldt Abwcfovlbc#
0#0 Fwplcn vmg glfgcdg tgttlbc) vmg VAN ~gpg lcabphgf ba vmg abiib~lcn5
vmg dbwcdli opg o`ig vb gcnong ~lvm ibdoi `wtlcgttgt ocfgcdbwpong vmgh vb dbh{gvg abp dbwcdli dbcvpodvt) {pblflcn vmov ocwcaolp ofocvong lt cbv {pblfgf:
tbdloi ocf gclpbchgcvoi `gcgalvt doc `g `wliv lcvb dbcvpodvt) twdmot vmg pgqwlpghgcv abp fggib{gpt bp g}vgpcoi dbcvpodvbpt vb {pblfgo t{gdlalgf cwh`gp ba o{{pgcvldgtml{t:
vmg dbwcdli dbwif fggib{ o ibdoi tw{{i| dmolc ocf gh{ib|hgcvb{{bpvwclvlgt vb fgilgp o `gvvgp tgpldg oavgp o~opflcn o dbcvpodv:
ibdoi gdbcbhld `gcgalv doc `g `wliv lcvb dbcvpodvt: vmg {w`ild{pbdwpghgcv pgnwiovlbct o{{i| ~mgcggp o dbcvpodvlcn owvmbplv|)~mgvmgp `| lvtgia) bp vmbwnm o vmlpf {opv|) tggjt baagpt lc pgiovlbc vb
o {pb{btgf {w`ild ~bpjt) tw{{i| bp tgpldgt dbcvpodv) vmg oiwg ba~mldm g}dggft dgpvolc alcocdloi vmpgtmbift#7
0#4 Hgh`gpt ~gpg ofltgf vmov5
Dbhhwclv| @gcgalvt lcdiwfgf5 vpolclcn"o{{pgcvldgtml{t: dbhhwclv|dbctwivovlbc ocf lcbighgcv: gfwdovlbc b{{bpvwclvlgt: dbctlfgpovgdbcvpodvbp tdmghg: ocf pgtbwpdgt abp dbhhwclv| lclvlovlgt: ocf
Tbdloi @gcgalvt lcdiwfgf5 gqwoilv| ocf flgptlv| " gqwoib{{bpvwclvlgt: flto`igf oddgtt: gh{ib|hgcv ocf vpolclcn: aolp vpofg:ocf oddgtt abp THGt) hlcbplv| b~cgf bpnocltovlbct ocf tbdloi
gcvgp{pltgt#
0#6 Hgh`gpt cbvgf vmov vb lcdiwfg dbhhwclv| bp tbdloi `gcgalvt lc dbcvpodvt)o dbp{bpovg dbhhlvhgcv vb vmlt o{{pbodm ~bwif `g pgqwlpgf# Vmltdbhhlvhgcv ~bwif `g ~plvvgc lcvb mlnm iggi dbp{bpovg fbdwhgcvovlbc)twdm ot vmg dbp{bpovg {ioc# Ofb{vlcn twdm oc o{{pbodm ~bwif gco`igvmg owvmbplv| vb ~plvg vmgtg pgqwlpghgcvt lcvb `wtlcgtt dotgt " b{vlbcto{{poltoit) vmg {pbdwpghgcv tvpovgn|) lclvovlbct vb vgcfgp " dbcvpodvvgpht ocf dbcflvlbct: goiwovlbc ocf o~opf dplvgplo) ocf {gpabphocdglcfldovbpt ocf dbcvpodv hbclvbplcn#
7Vmg Dbwcdli ~bwif cggf vb gctwpg vmov lv ~ot cbv {gpdglgf vb `g fltvbpvlcn vmg hopjgv `|
aobwplcn ibdoi tw{{ilgpt#
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4 Dbhhwclv| @gcgalv ocf Twtvolco`lilv| (Pgdbhhgcfovlbct
l, Do`lcgv bwvilcg o{{pbodmgt vmg dbwcdli ~lii vojg vb gcdbwpong ibdoidbh{oclgt vb `gcgalv apbh ibdoi `wtlcgtt b{{bpvwclvlgt# Pgdbhhgcfgfb{vlbct lcdiwfg5
Gtvo`iltmhgcv ba o dwtvbhgp aodlcn @wtlcgtt Mgi{fgtj:
Gcmocdghgcvt vb vmg @wtlcgtt tgdvlbc ba vmg dbwcdlit ~g` tlvg:
[pblflcn `plgalcnt vb ibdoi `wtlcgtt abpwht bc `wtlcgtt b{{bpvwclvlgtoolio`ig) lcdiwflcn vmg [pbdwpg6Ibcfbc {bpvoi:
Lc pgiovlbc vb cg~ dbcvpodvt5
( Qgcfbpt vb ottltv vmg dbwcdli lc dpgovlcn5 ibdoi eb` b{{bpvwclvlgt vb
gco`ig @opcgv pgtlfgcvt vb ngv `odj lcvb ~bpj: npofwovg vpolcggb{{bpvwclvlgt:
( O{{pgcvldgtml{ b{{bpvwclvlgt: ocf
( Tw`(dbcvpodvlcn {opvt ba vmg tw{{i| dmolc -~mgpg {bttl`ig, vb ibdoidbh{oclgt ~lvmlc vmg `bpbwnm#
Dbcdiwtlbc
?#? Molcn dbctlfgpgf vmg glfgcdg vmg pglg~ mot abwcf vmov o hbpgpb`wtv dbcvpodv hbclvbplcn {pbdgtt lt pgqwlpgf odpbtt vmg dbwcdli#Awpvmgphbpg) vmg glfgcdg {pgtgcvgf vb vmg VAN twnngtvt vmovfgbigf {pbdwpghgcv ocf dbcvpodv hbclvbplcn"hoconghgcv odvllv|dwppgcvi| wcfgpvojgc ~lvmlc Ofwivt Tbdloi Dopg ocf Mgoivm) DmlifpgctTgpldgt) ocf Gclpbchgcv) [iocclcn ocf Pgngcgpovlbc tmbwif `gdgcvpoiltgf#
?#0 Vmlt dgcvpoiltovlbc ba {pbdwpghgcv ocf dbcvpodv hbclvbplcn"hoconghgcv ~bwif gco`ig vmg fgilgp| ba gdbcbhlgt ba tdoig)fggib{hgcv ocf gcmocdghgcv ba oc lcvgpcoi dbcvpbi apohg~bpj) ocfgctwpg vmov o dgcvpoi vgoh lt gqwl{{gf ~lvm vmg tjliit pgqwlpgf vbhocong dbcvpodvt gaagdvlgi|#
?#4 Lc pgiovlbc vb dbhhwclv| `gcgalvt vmg VAN mot abwcf vmov ibdoi `wtlcgttdbwif `gcgalv apbh tw{{bpv ocf gcdbwponghgcv apbh vmg dbwcdli#Twnngtvgf o{{pbodmgt abp {pblflcn twdm gcdbwponghgcv opg fgvoligflc vmg pgdbhhgcfovlbct ba vmlt pg{bpv#
?#6 Bgpoii) vmg VAN mot abwcf vmov vmg dbwcdli hwtv ~bpj vb~opftdbctbilfovlcn o dwivwpg ba dbh{ilocdg odpbtt vmg bpnocltovlbc vb gctwpg
fgilgp| ba `gtv {podvldg {pbdwpghgcv ocf dbcvpodv hbclvbplcn"hoconghgcv#
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O[[GCFL] O
[PBEGDV [IOC
Vb{ld abp Pglg~ Dbcvpodv Hbclvbplcn ocf Dbhhwclv| @gcgalv
Hgh`gptml{ Dbwcdliibp @ploc Tdmoho -Dmolphoc,Dbwcdliibp Ngbaa DbbjgDbwcdliibp @opp| GocngilDbwcdliibp Oioc TdmcglfgphocDbwcdliibp Twpl Jmovpl
Ilcj vb Dbp{bpovg [ioc Vmg Dbp{bpovg [ioc 0;??"?4 mot vmg abiib~lcn Dbp{bpovg[plbplvlgt5
@gvvgp tgpldgt ~lvm igtt hbcg|: Tmoplcn b{{bpvwclvlgt) tmoplcn pgt{bctl`lilvlgt: ocf
O twddgttawi Ibcfbc tw`wp`#
Vmg abiib~lcn opg tvpovgnld b`egdvlgt) lh{pbghgcvlclvlovlgt) {pbegdvt ocf {gpabphocdg vopngvt vmov pgiovg vbvmg ~bpj ba vmlt votj ocf alcltm npbw{5
Fgilgp| ba o {pbdwpghgcv vpoctabphovlbc {pbegdv:
Cwh`gp ba gcfbpt pgfwdgf `| 6;' `gv~ggc Cbgh`gp0;?; ocf gcf Ewcg 0;??:
Lcdpgotg ' ba 7; iopngtv gcfbpt wcfgp abphoi dbcvpodvapbh >;' vb ?;;':
Dpgovg oc gclpbchgcv lc ~mldm `wtlcgtt ocf gcvgp{pltgdoc aibwpltm) lcdiwflcn gcnonlcn ~lvm ibdoi `wtlcgtt:
Gtvo`iltmhgcv ba `wtlcgtt abpwht lc Gfn~opg) Dml{{lcn@opcgv ocf Nbifgpt Npggc `| Tg{vgh`gp 0;??#
@odjnpbwcf ?tv Cbgh`gp 0;?; vmg @wtlcgtt Hoconghgcv Bgplg~ !Tdpwvlc| Tw`(Dbhhlvvgg pgqwgtvgf o pg{bpv ba {wpdmotlcnocf {pbdwpghgcv odvllv| ~lvmlc vmg dbwcdli#
?1vm Fgdgh`gp 0;?; vmg Tw`(Dbhhlvvgg gtvo`iltmgf o
vlhg ilhlvgf votj ocf alcltm npbw{ vb pglg~ {pbdwpghgcvodvllv| odpbtt vmg Dbwcdli ot o ~mbig#
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( Dwppgcv dbcvpodv hbclvbplcn oppocnghgcvt ~lvmlcdbp{bpovg ocf fgbigf {pbdwpghgcv vgoht:
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( Ignoi ot{gdvt ba dbcvpodvt -gt{gdloii| dbcalphovlbcdbcflvlbct ocf {gcoiv| diowtgt,:
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Abphov ba Pglg~ Hgvmbfbibn|
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Fbdwhgcvt5@wtlcgtt Hoconghgcv Bgplg~ ! Tdpwvlc| Tw`(Dbhhlvvgg) 0= Ag`pwop| 0;??) Ongcfo Lvgh ?; -[wpdmotlcnocf [pbdwpghgcv,Dbcvpodv [pbdgfwpg Pwigt#Oc| bvmgp fovo) lcabphovlbc bp fbdwhgcvt vmg votj ocf alcltmnpbw{ dbctlfgp opg o{{pb{plovg
Tlvg Qltlvt5@gtv {podvldg owvmbplv| vb `g lfgcvlalgf ocf tlvg ltlvoppocngf#Nwgtv t{gojgpt"~lvcgttgt ov vmg pgqwgtv ba vmg npbw{#
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Abiib~ w{ Lh{ighgcvovlbc ba oddg{vgf pgdbhhgcfovlbct lt vb `ghbclvbpgf `| vmg Tdpwvlc| Baaldg#
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