Barbara KempfAddress: 51 Stainburn Drive. Moortown Leeds LS17 6NZ

Email: b.kempf@sky.com Mobile.: 07508118522

Personal Profile

I combine twenty two years of working in the voluntary sector with a background in housing, community development, employment support, education and training.

An experienced senior manager I am comfortable working at strategic level, including for example, the Leeds Initiative Board. I find it easy to inspire and motivate others when I facilitate teams, events and partnerships. In my spare time I front a Latin American band with equal enthusiasm.

Budget setting, project planning, developing income streams and outcome monitoring are essential for my work.

Thanks to my excellent communication skills I can present complex issues in an accessible manner to a wide range of audiences. I liaise effectively with partners, the press, funders, commissioners, tenants and communities and am fluent in Spanish, German, English.

My expertise is in stakeholder consultation, co-production and community engagement including communities affected by multiple deprivation.

Achievements

I Initiated and sustained Connect Housing’s resident and community development strategies. These resulted in many long-lived community-led projects, incl. Connect Residents Federation and Tenant Panel (16 years), Mental Health Survivors Group North Kirklees (7 years) and the Harmony Community choir helping integrate refugees (5 years).

I developed 31 Tenant and Community Groups in my current employment who in turn raised funds (a minimum £63,000), provided services or support and volunteered their time. My support included recruitment, information, training, governance, finances and fundraising and conflict resolution.

Nine successful community mediations across West Yorkshire, including in areas affected by racial and religious tensions.

I delivered the first successful West Yorkshire Dreamscheme (volunteering activity for young people) as part of the Dewsbury West Neighbourhood Management Pathfinder partnership.

On of my community consultation project in Ravensthorpe led to Kirklees winning the CIH National Housing Awards in 1996.

Since 2010, I doubled Connect Housing’s Youth budget each year through opening other income streams, including commissioned services.

Following my development of client involvement in service design and delivery, customer satisfaction at Connect rose from 68% to 90%.

My team and I developed partnerships with schools, museums, local business, children’s centres, local authority partners, sports clubs, residents groups and VCS organisations to deliver positive and innovative youth activities to over 2,500 children of transition ages.

I recruited, trained and coached 12 staff and a pool of volunteers into coherent and stable delivery teams with very low turn over.

Work History and Skills

Connect Housing, a charitable housing association 1999-2016 Community Services Manager 2006-2016 Service Improvement Manager 2001-2006 (promotion) Tenant Participation Officer 1999-2001 (promotion)

At Connect I met or exceeded my targets and am known for effective project management and meeting deadlines. My roles involved managing staff, budgets and services, community development, strategy, quality assurance, administration, communications, marketing and monitoring. I enjoy speaking at conferences, training people and facilitating partnership working. I have held strategic leads on community engagement, volunteering, customer satisfaction, equality / diversity, service improvement, and safeguarding children.

Kirklees Federation of Tenants and Residents Associations 1997-1999 Field Worker (Lead Officer on Tenant Training and Equality/Diversity)

Three field workers developed and sustained together 123 KFTRA Tenants Groups . Jointly with Huddersfield College I developed tenant training and raised funding from the Community Safety Fund to deliver cultural awareness training to KFTRA members. I wrote an award winning pack for equal opportunities training for tenants groups and conducted successful community mediations between tenants groups and the local Muslim communities. One of my projects won the National Housing Award in 1996.

East Leeds Women’s Workshops 1996-1997 Employment Development Officer

This European Social Fund supported project trained adult women to enter non-traditional roles incl. carpentry / joinery, IT and electronics. My role was to run a job club, liaise with employers and source work placements. I also was responsible for the complementary studies programme. I helped 27 women into employment and enhanced the women’s employability by working in partnership with Leeds College of Building.

Joseph Priestley College 1992-1996 (two part time posts held)

Centre Manager and Language Tutor German/Spanish Facilities Management, administration, staffing, time-tabling, general customer service. Acting as internal moderator for Spanish (quality control function).

NHS Killingbeck Hospital 1989- 1989 Operating Theatre Orderly

Education and Qualifications

2001 CIH Postgraduate Diploma Professional Housing Studies Leeds Metropolitan University (employer sponsored)

1995 Degree of Masters of Arts in Philosophy (by research)University of Leeds

1993 Degree of Bachelor of Art (Hons) German/Spanish Grade 2.1University of Leeds

1986 A-Level Equivalent (German Abitur) Grade 2.0 (‘GOOD’)

Professional Development

Coaching as a Leadership Style (Azure Training 2015) Community Reporter Training (People’s Voice Media 2015) Social Return on Investment Practitioner Training (SROI Network 2014) Data Protection for Managers (Connect Housing 2014). Wellbeing in Yorkshire (Public Health Development Programme 2013-14) Social Media Marketing (WEA 2014) Advanced Solution Focused Practice (Useful Conversations 2012)

Examples of voluntary work in VCS

2013- 2016 Mestisa Community BandSecretary, instrumentalist, event management, promotion and publicity.

2010 Voluntary & Faith Representative Leeds Initiative Board

2011 Management Committee Member of Resourcing the CommunityCommunity infrastructure organisation, Chair of Staffing Sub-Committee.

1995 – 1997 and 2012 Chapeltown Community Nursery Secretary, agenda planning, liaison with staff and committee and fundraising activity.