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Atos, Atos and fish symbol, Atos Origin and fish symbol, Atos Consulting, and the fish symbol itself are registered trademarks of Atos Origin SA.© 2006 Atos Origin. Private for the client. This report or any part of it, may not be copied, circulated, quoted without prior written approval from Atos Origin or the client.
Banksys “Pay2Me” ProjectAK ePayment 26th April 2007
Jean-Michel Dasnoy
An Atos Origin CompanyAn Atos Origin Company
Agenda
Banksys and BCC - history, products & key figures
Mobile Banxafe - Pay2Me• Market analysis & strategy• Business requirements
The project
An Atos Origin CompanyAn Atos Origin Company
1977
1978
1980
1981
1984
1986
1989
Generale Bank, Gemeentekrediet
ASLK, BBL, KB
2007
1975
1988
Compatibilty
1982
History of electronic payments in Belgium
1978
1980
1981
1984
An Atos Origin CompanyAn Atos Origin Company
Reliability, security, availability
An Atos Origin CompanyAn Atos Origin Company
First mover in card technology and access devices
ProtonProton
1995Creation of Proton
e-purse system
2000Banxafe:
innovating payment concept
for secure internet payments
1997Consolidationof Proton and
BC/MC on Bank cards, using a chip
Proton
2002First Java-based
unattended terminal:
C-ZAM/SPIN
Proton
SIS-kaartSIS-kaart
1997Software to read SIS-card on our
terminals
2000First Java-based
desktop terminal: C-ZAM/SMASH
SIS-kaart
2003m-commerceReload SIM
SIS-kaart
2004EMV standard &
New generation of payment terminals:
C-ZAM/XENTA
2005ADSL payment
terminals
Products & Technology
2007Mobile
Payments“Pay2Me”
An Atos Origin CompanyAn Atos Origin Company
Banksys impact on society and economy
• Number of transactions: 1 billion
• Total amount: € 55 billion
• Total number of cards: 14 million
• BC/MC Tx record: 4 Mio Trx/day 8.000 Trx/minute
• Number of POS terminals: 163.000 in Belgium400.000 in world
Key Figures 2006
606.5 651.7 701.1 751.9 823.8 881.8 945.0
81.7 81.785.4
92.096.4
102.3108.9
139.0 124.0124.0
118.8115.6
109.9104.4
851.6 882.8935.8
986.31,055.9
1,110.31,175.8
0
200
400
600
800
1,000
1,200
1,400
2002 2003 2004 2005 2006B 2007F 2008F
num
ber o
f tra
nsac
tions
(m)
otherpursecreditdebitSeries4
An Atos Origin CompanyAn Atos Origin Company
“Pay2Me”
An Atos Origin CompanyAn Atos Origin Company
Market context & driver for the business case
Lot of new initiatives around payment surfaced during the “Internet bubble”:
• New entrants – des-intermediation• Micro payment• Paypal, Paybox, Crandy,…
Strategic study on new technologies initiated with the banks in 2000-2001:
• How could existing payments solutions be improved, extended?• Mandate from Belgian banks (Banksys shareholders by then) to develop a mobile
payment solution and to negotiate with the Belgian Telecom sector• High level of top management sponsorship and involvement• Market survey
An Atos Origin CompanyAn Atos Origin Company
Low amount
High amount
- Content purchases (logos/ring-tones, tunes, Java games, news,…)
- Retail shops (fast-food, newspaper,..)
- Parking, transport, vending machines
- Internet payments
- Mobile banking: bill
- Mobile shopping/ticketing
- GSM Prepaid reload
- Merchants without POS
- Person to person
Increasing risk
Decreasing fees
<10€
>10€
Virtual world Physical world
Mobile payments: plenty of business opportunities
An Atos Origin CompanyAn Atos Origin Company
The business requirements
Which opportunities do we want to address ?
Which level of security do we need ?
What are the available technologies on which we can build our solution ?
How to make the solution the most user-friendly for the end-user ?At level of registration, usage for the different business ?
Are there already some international standards available ?
How can we build a positive business case ? Which application should be launched first, what is the product roadmap ? What should we obtain from the Telco's ?
Which types of tools and processes do we need to support the solution ?
An Atos Origin CompanyAn Atos Origin Company
m-banxafe positioning and evolution
<10€
>10€
- Pay2me: professionals, merchants without POS
- Pay2you: P2P
-Contents purchases (logos/ringtones, tunes, Java games, news,…)
-Parking, transport, vending
-Retail shops
-m-Reload (prepaid, wallet)-Internet Payments -Mobile banking-Mobile shopping (ticketing)
Near Field C
omm
unication
REMOTE Payments Contact less
Payment
Low amount
High amount
Increasing risk
Decreasing feesVirtual world Physical world
Technologies that meet business requirements
An Atos Origin CompanyAn Atos Origin Company
Open architecture for remote mobile payments adressing multiple opportunities and shopping experiences
Same security as bank cards
Maximum user convenience
Technology is based on
• Signature JAVA applet on SIM cards
• Wallet server
• Transport via SMS (classe 0,1,2)
• Signature with m-banxafe PIN Code
• End to end security (authentication, encryption)
• Multi keys for multi applications
Specifications
An Atos Origin CompanyAn Atos Origin Company
Solution open to multi shopping channels !
ACQ
Authenticationprocessing
client Merchant
FinancialprocessingISS
Secu
red lin
k
Multi-shopping channelsface to face, voice,
SMS, WAP, Internet,..
Wallet Server POS server
XML protocol, SMS, …
ACQ
Multi-card schemes-
Issuer bank Acquirer bank
+
An Atos Origin CompanyAn Atos Origin Company
Mobile payment applications
M-banxafeWith <Telco>Continue?
OK
M-Reload
M-Consult
Reload prepaid
account
Consult last tx
Pay2mePayment between
2 GSM
M-BALCheck Bank
Balance
An Atos Origin CompanyAn Atos Origin Company
SIM
registration
RWS -wallet
GSM-nrM-banxafe refBC/MC
PIN
Leave the process in the hands of the end-user POS or ATM
Two steps approach in the hand of the customer:
• M-banxafe BPIN selection via STK menu
• Creation of the link on ATM, POS terminal
Single activation valid for all m-banxafe services
M-banxafe activation
based on webbanking credentialsIn development
M-banxafe activation
An Atos Origin CompanyAn Atos Origin Company
Reload your prepaid account via GSM = real business case for Mobile operators and banks in Belgium
Anywhere / anytime
Already 25% of all reloadsfor Mobistar after 3 years(6 millions Tx in 2006)
The first application based on m-banxafe technology
Payment guarantee Cheapest solution
M-Reload
An Atos Origin CompanyAn Atos Origin Company
« Pay2Me » new challenge for 2007
Target = all people without POS who need to receive payments regularly (3,5 billion cash tx in Belgium)• Freelances and professionals:
Plumbers, electicians, nannies,….Doctors, dentists, nurses,…
• Mobile merchants:Parcels services, taxis, market shops,…
• Sectors that don’t massively use POS:Restaurants, pubs, sport centers, hairdressers...
TARGET: 200.000 merchants in Belgium
Face to face payments• Between two mobile phones• Merchant needs to be registered to receive money on
Internet fast and free
• Customer must be m-banxafe• Payment between bank accounts• Cost of payment invoiced by Telcos (SMS premium)
An Atos Origin CompanyAn Atos Origin Company
How does it work ?
PaymentReloadBank balance
Select
Merchant initiates the transaction from his STK menu
Buyer
Merchant
An Atos Origin CompanyAn Atos Origin Company
“Pay2Me” Transaction
Merchant
Enter GSMNumber payer(or m-banxafereference)
OK BACK
The application requests the number of his customer.
0495596896
Buyer
An Atos Origin CompanyAn Atos Origin Company
Enter amount to receive
OK BACK
Then the amount he wants to receive.
50,12Merchant
“Pay2Me” Transaction
Buyer
An Atos Origin CompanyAn Atos Origin Company
You will receive by SMS the PAY2MEResult
In both cases, this generates a request to the payment server.
Merchant
“Pay2Me” Transaction
Buyer
An Atos Origin CompanyAn Atos Origin Company
m-banxafe with Proximus, Continue ?
Validate Stop
The buyer receives a signature request.
Buyer
m-banxafetransaction
ongoing, please Wait
OK
Merchant
“Pay2Me” Transaction
An Atos Origin CompanyAn Atos Origin Company
Pay 50.12 Eur.to B. LhermitteWith your FortisBancontact
Validate StopThe applet displays the data to be approved.
Buyer
m-banxafetransaction
ongoing, please Wait
OK
Merchant
“Pay2Me” Transaction
An Atos Origin CompanyAn Atos Origin Company
Enter yourm-banxafe codefor validation
****
Valider Retour
The buyer types his m-banxafe PIN code and waits for the notification.
Buyer
m-banxafetransaction
ongoing, please Wait
OK
Merchant
“Pay2Me” Transaction
An Atos Origin CompanyAn Atos Origin Company
MessageReceived
OPEN MESSAGE
Both Parties receive a notification message via standard SMS.
Buyer
MessageReceived
OPEN MESSAGE
Merchant
“Pay2Me” Transaction
An Atos Origin CompanyAn Atos Origin Company
In box- from 3851- Missed call
OK
They open the received SMS.
Buyer
In box- from 3851- Missed call
OK
Merchant
“Pay2Me” Transaction
An Atos Origin CompanyAn Atos Origin Company
Payment 50.12 Eur.successfulTID 987654Trans. 12-01-0608: 01
Buyer
Payment 50.12 Eur.Successful to B. Lhermitte
Trans. 12-01-0608: 01
Mutual confirmation.
Merchant
“Pay2Me” Transaction
An Atos Origin CompanyAn Atos Origin Company
Key success factors
User convenience• Security perception• Ease of use (same signature process in 3 screens)• Activation in the hands of users• One activation for all services (including proximity in future)
Business model • Telco companies
SIM deployment follows normal life cycleCheap and convenient reload solution (ARPU ++) New revenues generated by m-banxafe services
• BanksLimited investments: m-banxafe relies on existing card payment infrastructureSame fees as card transactionsBut business opportunity to capture new transactionsSecurity ready for mBanking
Standardization at level of a country
An Atos Origin CompanyAn Atos Origin Company
THANK YOU
Jean-Michel Dasnoy
Head of Marketing & External Communications