Content

The Company

BGS – Part of Avia Solutions Group

Team

Quality Achievements

Services

Passenger Services

Aircraft Handling

Fuelling

Airport terminal engineering services

Clients and Partners

Expansion Plans for 2011-2012

20 year expertise in the handling business and competent

personnel enable us to meet the individual demands of each of our

customers.

The Company

The Company

Value of our equipment:VNO – EUR 4,000,000 WAW – EUR 3,000,000

KRK – EUR 500,000 KTW – EUR 500,000

BGS – Part of Avia Solutions Group

BGS – Part of Avia Solutions Group

IPOOn the 3rd of March, 2011 shares of Avia Solutions Group

were introduced to trading at Warsaw Stock Exchange (ticker-

AVIASG). Avia Solutions group is the first Lithuanian companylisted on the WSE and the first foreign company to be listed on the

exchange in 2011.

Lithuanian Team of Dedicated Professionals

Saulius Batavičius

CEO

Saulius Nicys

Deputy CEO HR

and Administration

Linas Gegužis

Deputy CEO for

Operations

Lithuanian Team of Dedicated Professionals

Marija

Fedotova

Head of Quality

Department

Edita

Vyšniauskaitė

CFO

Vitalis

Dūdys

Head of Sales

and Marketing

Department

Nerijus

Šarauskas

Development

Projects Manager

Monika

Bronowicka

HR and

Administration

Manager

Robert

Glazewski

COO

Agnieszka

Stalmierska

Finance Manager

Elżbieta

Baran

Quality

and Safety

Manager

Polish Team of Dedicated Professionals

Quality Achievements – ISO

We have up to 20 years of

experience in GH

High attitude to quality system –

further development of ISO 9001Quality monitoring system – more

than 10% of monthly flights are

monitored by internal quality

inspectors

Everyday focus on the main

performance KPI’s:

delays,

first bag-last bag,

mishandling of baggage, etc.

Quality Achievements – ISAGO

BGS received the certificate

of ISAGO on May 8, 2009

BGS is the 10th in the World

and 1st in Europe certified

by ISAGO

ISAGO includes such

procedures as:

safety management system,

document management,

HR and training records

management,

GSE management and others.

Passenger Services

Check-in

Boarding

Special needs

Lost and found

Irregularities

Ticketing

We consider passengers as our guests. This is why we want them

feel safe and comfortable before and after a flight.

Aircraft Handling

Marshalling

Baggage/cargo/mail

loading/offloading

Lavatory and water

GPU

Heating

Push-back and towing

Interior/Exterior cleaning

De-icing/anti-icing

ASU

We are a partner to airlines in ensuring their aircraft is fully

prepared for a flight. This mission covers a range of standardservices which are ready to be offered.

Fuelling

As an independent supplier of fuel at airports, we operate

modern fuelling vehicles and pass the IFQP (IATA Fuel Quality

Pool) quality audits every year.

Airport terminal engineering services

Buildings and equipment engineering systems technicaladministration, operational and maintenance service at

Vilnius International Airport.

Clients and Partners

Testimonials“They have always delivered an excellent

service and they have shown flexibility and

willingness to adopting to our demands.”

Janne Lundell

Airport Affairs & Airside Operations Manager / Nordic H&G

DHL

“LOT Polish Airlines considers it a

privilege to have established a working partnership

with Baltic Ground Services and look forward to

many more years of working together.”

Elżbieta Skatulska

Dyrektor Biura Obslugi Nažiemnej

PLL LOT S.A

Expansion Plans 2011-2012

Expand GH and fueling operations

to 3 additional airports of Poland

Start GH operations in Italy and

Ukraine

Become a regional leader in quality

and reliability

OUR MARKETS

Vilnius: International Airport

Warsaw: Frederic Chopin Airport

Krakow: J. Paul II Balice

Katowice: Pyrzowice Airport

EXPANSION PLANS IN

Poland

Wroclaw: Copernicus Airport

Gdansk: Lech Walesa Airport

Poznan: Lawica Airport

FURTHER EXPANSION TO

Italy

Ukraine

Thank You