Slide 2 Slide 3 Balancing the needs of stakeholders Slide 4
17,500 Candidates Complete Survey 17,500 Candidates Complete Survey
Slide 5 2012 North American Candidate Experience Award Winners!
2012 North American Candidate Experience Award Winners! Slide 6
Most employers cant even agree on what a Candidate is? A. Everyone
who can possibly do the job. B. Everyone who expresses interest in
a specific opportunity. C. Every qualified applicant. D. The
Finalists we bring in to interview & select. E. All of the
above. Slide 7 Candidates know the moment they become one and their
expectations form in that instant But the Candidates know Slide 8
attitudes and opinions Source: CareerXroads Candidate Experience
monograph, March, 2011 regarding the recruiting process; the
stakeholders in the process; the work itself; the company as a
place to work actions taken What Are We Measuring? Slide 9
[Operational] Definitions are Even more Important. Slide 10 Source:
theCandEs.org, 2013 Slide 11 Referred Candidates are more likely
than Non-referred Candidates to receive an offer. were aware of and
used employee referrals. of those who were referred received job
offers. were aware of employee referrals. Source: theCandEs.org,
2013 Employee Referral Programs (100%) Slide 12 CANDIDATES Slide 13
10/11/2014Footer Text13 43.7% 10.4% 45.9% POSITIVE Source:
theCandEs.org, 2012 How do you rate your companys ability to
communicate with UNQUALIFIED candidates? NEGATIVE NEUTRAL EMPLOYERS
Slide 14 10/11/2014Footer Text14 54.2% 8.3% 37.5% POSITIVE Source:
theCandEs.org, 2012 NEGATIVE NEUTRAL EMPLOYERS How do you rate your
companys ability to communicate with QUALIFIED candidates NOT
selected? Slide 15 10/11/2014Footer Text15 17.9% 43.6% 38.5%
POSITIVE Source: theCandEs.org, 2012 NEGATIVE NEUTRAL CANDIDATES
How were your treated when YOU were NOT SELECTED by [Company Name]?
Slide 16 The reason the road is less traveled is the candidates
have little say #1 Build the Business Case Derive the value of a
candidate #3 Increase Transparency Improve the candidates ability
to make a decision. #2 Seek Feedback Candidates need to share their
experience at each stage. #4 Set Expectations then Deliver Clarify
what will happen next. Set a bar for minimum expectations. Slide 17
Balancing the needs of stakeholders Slide 18 18 Slide 19 19 Slide
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