B-Series Touchcomputer User Guidemedia.elotouch.com/pdfs/manuals/SW601074_c.pdf · B-SERIES TOUCHCOMPUTER USER GUIDE iv Table of Contents Chapter 1: Setup.....1

B-Series Touchcomputer User Guide

B-Series LCD Multi-function Touchcomputer

[15” and 17” model shown]

Tyco Electronics

B-Series Touchcomputer User Guide

Multi-function Touchcomputer

Revision C

P/N E610125

Tyco Electronics

1-800-ELOTOUCH (1-800-356-8682) www.elotouch.com

B-SERIES TOUCHCOMPUTER USER GUIDE iii

Copyright © 2010 Tyco Electronics. All Rights Reser ved.

No part of this publication may be reproduced, transmitted, transcribed, stored in a

retrieval system, or translated into any language or computer language, in any

form or by any means, including, but not limited to, electronic, magnetic, optical,

chemical, manual, or otherwise without prior written permission of Tyco Electronics

Elo TouchSystems.

Disclaimer

The information in this document is subject to change without notice. Tyco

Electronics Elo TouchSystems makes no representations or warranties with

respect to the contents hereof, and specifically disclaims any implied warranties of

merchantability or fitness for a particular purpose. References in this publication to

Tyco Electronics Elo TouchSystems products or services do not imply that Tyco

Electronics Elo TouchSystems intends to make them available in all countries in

which Tyco Electronics Elo TouchSystems operates. Tyco Electronics Elo

TouchSystems reserves the right to revise this publication and to make changes

from time to time in the content hereof without obligation of Tyco Electronics Elo

TouchSystems to notify any person of such revisions or changes.

Trademark Acknowledgments

Elo TouchSystems, IntelliTouch, AccuTouch, TE (logo), Tyco Electronics,

Microsoft and Windows are trademarks. Other product names mentioned herein

may be trademarks or registered trademarks of their respective companies. Tyco

Electronics claims no interest in trademarks other than its own.

B-SERIES TOUCHCOMPUTER USER GUIDE iv

Table of Contents

Chapter 1: Setup.................................. ...................................................1

Unpacking Your Touchcomputer ....................................................................................................1

Adjusting the Display ......................................................................................................................2

Setting Up the Operating System.....................................................................................................2

Calibrating the Touchscreen ............................................................................................................9

Securing the Base...........................................................................................................................11

Chapter 2: Operation.............................. ..............................................12

On-Screen Display (OSD) .............................................................................................................13

L.E.D. Functionality ......................................................................................................................15

Using the Input/Output Panel.........................................................................................................16

Chapter 3: Options and Upgrades................... ....................................17

Adding Optional Peripherals..........................................................................................................17

Magnetic Stripe Reader (MSR) .....................................................................................................18

Customer Display...........................................................................................................................20

Fingerprint Reader (FPR) ..............................................................................................................21

Powered USB + Cash Drawer Port Card .......................................................................................22

Second VGA Port Card..................................................................................................................22

Wireless Card.................................................................................................................................23

Second Hard Disk Drive ................................................................................................................24

Solid State Drive ............................................................................................................................24

Modem Card ..................................................................................................................................24

Parallel Port Card...........................................................................................................................25

RAID Controller Card....................................................................................................................25

Chapter 4: Safety and Maintenance ................. ...................................26

Safety .............................................................................................................................................26

Care and Handling .........................................................................................................................27

Recovering the Operating System .................................................................................................28

Chapter 5: Technical Specifications ............... ....................................36

Touchcomputer Specifications.......................................................................................................36

B-SERIES TOUCHCOMPUTER USER GUIDE v

Chapter 6: Technical Support...................... ........................................41

Technical Assistance......................................................................................................................41

Regulatory Information ............................. .............................................42

Warranty ........................................... .......................................................45

Index .............................................. ..........................................................47

B-SERIES TOUCHCOMPUTER USER GUIDE 1

C H A P T E R

1 SETUP

This chapter discusses how to set up and test your touchcomputer. For information

on peripheral options, refer to Chapter 3, “Options and Upgrades.”

Unpacking Your Touchcomputer

Check that the following items are present and in good condition:

Touchcomputer Power cable US/Canada

Power Adapter Mounting Brackets

Power cable Europe

Recovery DVD and Quick Install Guide

Power Adapter Base Plate


Adjusting the Display

The display screen can be adjusted from 0 to 70 degrees, as shown below.

CAUTION: To prevent tipping or dropping, be sure to hold the base when adjusting the display.

Setting Up the Operating System

If configured with an operating system, the initial setup of the operating system

takes approximately 5-10 minutes. Additional time may be needed depending on

touchcomputer hardware configurations and connected devices.

To set up the Microsoft® Windows® Operating System for the touchcomputer, turn

on the touchcomputer by pressing the power button, and then follow the

instructions on the screen.

Selecting the Language (For Windows XP and POSReady 2009 Only)

Microsoft Windows® uses English as the default language in menus and dialog

boxes. You can change this language to suit your preferences at the screen below.

Note: If you choose to change the language after initial setup, you can follow steps

1-2 to arrive at the same screen below:

1. From the desktop, click Start > Control Panel

2. In the Control Panel screen, select Regional and Language Options .

0° 70°


3. Click Customize . The Regional and Language Options window appears.

Select the Languages tab.

4. If required, check the boxes for “Install files for complex script and right-to-left

languages” and “Install files for East Asian languages.”

5. Select the Regional Options tab.

6. Select your preferred language from the drop-down list in the Standards and

formats pane.


7. Click Apply .

8. Select your location from the drop-down list in the Locations pane.

9. Click OK.


Selecting the Time Zone (For Windows XP and POSRead y 2009 Only)

When the following window appears, you can change the time zone, date, and time

of the touchcomputer.

After making any changes, click Next to finish. Windows Setup completes the

installation of the touchcomputer.

Injecting the Languages (For Windows 7 Only)

Windows 7 Professional only allows the use of one language at one time. But you

can use the Elo TouchSystems language injection tool to update your language

preference. English is set as the default language, but you can change this

language to suit your preferences.

1. After the TE logo shows up, press F8 (frequently) to enter Advanced Boot

Options.

2. Select Repair your computer. 3. Click Next � OK (Shall not have password) � Click Elo Touch System Tool.

4. The following UI shall be presented.


5. Click Inject , and the following window will pop out.

6. Click the drop-down list and select the preference language.

7. Click Inject Selected Language

8. The following window shall be presented.


9. After the language package is installed correctly, press any key to exit this

window.

10. Click Exit � Exit � Restart

Selecting the Region (For Windows 7 Only)

When the following window appears, you can change the country, time and

currency, and keyboard layout of the touchcomputer.

After making any changes, click Next to continue.


Choosing the Computer Name (For Windows 7 Only)

When the following window appears, you can choose a computer name of the

touchcomputer.


Selecting the Update Options (For Windows 7 Only)

When the following window appears, you can select one of the update options of the touchcomputer. In general, you can choose Use recommended settings as

your default option.



Reviewing the Time and Date Settings (For Windows 7 Only)

When the following window appears, you can set up the time and date of the

touchcomputer.

After making any changes, click Next to finish. Windows Setup completes the

installation of the touchcomputer.

Calibrating the Touchscreen

The touchscreen is pre-calibrated for accurate touch response.

If for any reason the touchscreen needs to be recalibrated, right-click the Elo icon

in the Taskbar and then click “Properties.” The following window opens.

NOTE: Calibration is not applicable on APR touchscreen models.


Click the Align button. This launches the calibration program. The window shown

below opens. Follow the instructions to calibrate the touchscreen.


Securing the Base

When mounting the B-Series touchcomputer, the baseplate must be removed and

mounted on a flat surface. Use the four pre-tapped holes to secure the baseplate

from below the mounting surface before reattaching the touchcomputer as shown

below. The holes are designed to work with ISO metric M6 screws. Mounting

screws are not included with the product. Refer to the figure below for the location

of the holes. All dimensions are in millimeters.

Mounting Diagram

1)

2)


C H A P T E R

2 OPERATION

This chapter describes how to control the On-Screen Display (OSD), power

buttons, and I/O panel.

All adjustments made to the OSD and power controls are automatically saved.

User settings remain unchanged after powering off/on or in the case of a power

failure.


On-Screen Display (OSD)

OSD Menu

1. To display the OSD Menu, press the Menu button.

Press the RIGHT button or LEFT button to toggle and the SELECT button to

select from the different OSD sub-menus and functions.

2. When the function you want to change is shown, press the SELECT button.

3. To adjust the value of the function:

4. Pressing the RIGHT button increases the value of the selected OSD control

option.

5. Pressing the LEFT button decreases the value of the selected OSD control

option.

The OSD provides the following settings.

Feature Description

Auto adjust Automatically adjusts system clock.

Brightness Adjust brightness and contrast.

• Brightness: Adjusts the backlight of the monitor.

• Contrast: Adjusts the maximum luminance level of the monitor.


Feature Description

Image setting Adjusts H position, V position, clock, and phase.

• H position: Moves the screen horizontally right and left (1 pixel pitch increment).

• V position: Moves the screen vertically up and down (1 line increment).

• Clock: Adjusts the ratio of dividing frequency of the dot clock.

• Phase: Adjusts the phase of the dot clock.

Color Sets color temperature (9300K, 7500K, 6500K, 5500K, or User Preset).

OSD Adjusts H position, V position, and OSD timeout.

• H position: Adjusts the OSD menu screen position left or right.

• V position: Adjusts the OSD menu screen position up or down.

• Timeout: Adjusts the amount of time that the OSD menu is displayed.

Language Changes language to English, French, Italian, German, Spanish, Japanese, Simplified Chinese, or Traditional Chinese.

Recall Sets color recall and recall defaults. Restores original factory settings.

Miscellaneous Adjusts sharpness, enables/disables DDC/CI function.

Exit Exits the OSD.

OSD and Power Button Control

The OSD menu and power button are enabled by default.

To enable or disable the OSD function:

1. Simultaneously press Menu/Exit and the Left (<-) key for two seconds. A

window appears displaying OSD ENABLE or OSD DISABLE .

2. When the OSD is disabled, the OSD menu is not visible.

To enable or disable the power button (PWR) lock fu nction:

1. Simultaneously press Menu/Exit and the Right (->) key for two seconds. A

window appears displaying PWR ENABLE or PWR DISABLE .

2. When the power button lock feature is activated, the power button is disabled.


L.E.D. Functionality

The B-Series base has a LED indicating the state of the touchcomputer. The table

below shows LED state and corresponding color.

LED Color to Observer State

Off No input power — Off mode

Red Input power present – Off mode or hibernation

Orange Input power present — Standby

Green Input power present — Power On


Using the Input/Output Panel

To access the input/output (I/O) ports, remove the cable cover at the bottom of the

unit. A security screw is included and may be used to secure the cable cover to the

touchcomputer. Below are the I/O descriptions by model:

B1 and B3 models

B2 models

Note: The DB9 Serial (COM) ports are defaulted (from left to right) COM5 and COM6

Note: As a safety precaution, always leave the cable cover door attached when the system is

powered on.


C H A P T E R

3 OPTIONS AND UPGRADES

Adding Optional Peripherals

When adding a peripheral, complete installation and setup instructions are

provided with the field-installable kits. The following peripherals are available for

purchase separately as field-installable kits:

•••• Magnetic stripe reader (MSR)*

•••• Customer display*

•••• Fingerprint reader (FPR)*

•••• Wireless adapter

•••• Powered USB + Cash drawer port expansion card**

•••• Second VGA port expansion card**

•••• Second hard disk drive (HDD)**

•••• Solid State Drive**

•••• RAID PCI-E***

•••• Modem PCI-E***

•••• Parallel Port PCI-E***

* External Elo Peripheral ** Elo Expansion Card *** Elo PCI-E Expansion Card

Note: Software drivers and applications for all peripherals are located in the C:\EloTouchSystems

directory of the touchcomputer.

Note: Using the Powered USB + Cash Drawer Port Elo Expansion Card AND the Second VGA port

Elo expansion card limits the External Elo Peripherals to a maximum of two (2).

Note: May install up to two (2) Elo Expansion Cards OR one (1) Elo Expansion Card + one (1)

PCI-E Expansion Card.


Magnetic Stripe Reader (MSR)

You can add a magnetic stripe reader (MSR) to the B-Series touchcomputer to any

of the 4 mounting locations located on the display head top, bottom, left, and right.

Software application and drivers can be found in the following directory or on

www.elotouch.com

C:\EloTouchSystems\SetupFiles\Peripherals

The MSR is a USB 2.0 device that reads all three data stripes on standard credit

cards or driver’s licenses conforming to ISO/ANSI standards. The MSR has foreign

language capability. The credit card is read by sliding the credit card forward or

backward through the MSR, stripe side toward the display. The MSR is powered

from the USB port; no external power is needed. The MSR features are:

• Reads up to 3 tracks of information

• Bi-directional swipe reading

• Superior reading of high jitter, scratched, and worn MagStripe cards

• Reliable for over 1,000,000 card swipes

• Reads ISO7811, AAMVA, and most other card data formats

• PC software makes configuration changes easy

• Swipe speeds from 3 to 60 inches per second

• Interfaces: USB-KB and USB-HID

• Fully supports USB 2.0

• Part number: E545781

Testing the MSR

Testing in USB MSR Keyboard (KB) Emulation Mode

1. Open the Notepad application (click Start > Accessories > Notepad ).

2. Slide the card through the MSR and verify that the data is displayed in the

application window.


Testing in USB MSR Human Interface Device (HID) Mod e

1. Double-click the MagSwipe HID Demo icon to start the test application.

2. Slide a card through the MSR and verify that the data is displayed in the

application window.


3. If the card ID appears in the Reader Output window, the reader is functioning.

Customer Display

You can optionally add a customer display to the B-Series touchcomputer to any of

the four mounting locations located on the display head top, bottom, left, and right

of the touchcomputer. Software application and drivers can be found at the

following location www.elotouch.com

Feature Description

Display type Vacuum fluorescent display

Display color Green

Display pattern 5 x 7 dot matrix

Brightness 350-600 cd/m2

Characters available 95 alphanumeric & 32 international characters

Dot size (X x Y) 0.86 x 1.2 mm

Font size 5.5(W) x 10.5(H)

Character number 20 characters by 2 lines, for a 5 x 7 dot matrix font

Interface USB

Part number E065040 or E879762


Fingerprint Reader (FPR)

You can add a fingerprint reader to the B-Series touchcomputer to any of the four

mounting locations located on the display head top, bottom, left, and right.

Software application and drivers can be found in the following directory or on

www.elotouch.com


The fingerprint reader is powered by the USB bus. The reader optically scans the

fingerprint when the user touches the glowing window. Optical technology gives

the highest quality fingerprint scans and reliability.

Fingerprint reader specifications are shown in the table below.

Feature Specification

Fingerprint reader DigitalPersona U.are.U 4000B

Power supply 5.0VDC +/- 0.25V

Current draw – scanning mode 190 mA (typical)

Current draw – idle mode 140 mA (typical)

Current draw – suspend mode 1.5 mA (typical)

Image resolution 512 dpi

Image color 8-bit gray level

Scan capture size 14.6mm (nominal width) x 18.1mm (nominal length)

Image capture speed 100 ms

USB type 1.0, 1.1, or 2.0

Operating temperature 0 to 40°C

Electrostatic discharge (ESD) Up to 15kV mounted in case

Part number E375206

Testing the FPR

1. Double-click the Fingerprint Reader Test icon to start the test application.

2. Place your finger on the fingerprint reader sensor and verify that the image of

your fingerprint is displayed on the application window.


Powered USB + Cash Drawer Port Card

A Powered USB + Cash Drawer Port Card can be installed in any available

expansion slot. This card provides:

• 2 x 12V Powered USB ports

• 1 x 12V or 24V selectable cash drawer RJ11 port. The voltage setting can

be set via jumper on the card prior to installing into the touchcomputer.

Test applications can be found in the following directory or on www.elotouch.com :


Part number: E389690

Second VGA Port Card

A second VGA video card can be added to any available expansion slot. This card

provides a VGA port to drive another VGA display. Software application and

drivers can be found in the following directory or on www.elotouch.com




Wireless Card

A wireless adapter can be installed as an option in the B-Series touchcomputer in

the I/O area under the cable cover.

Typical specifications for the wireless card are:

• USB dongle module

• Compliant to USB 2.0 industry standards

• IEEE 802.11b/g/n compliant

• Two UFL connectors

• Support for Windows XP, Windows POSReady 2009 and Windows 7

• RoHS compliant

• Part number: E249774

Testing the Wireless Card

To test the wireless card:

1. From the desktop, click Start > Control Panel > Network Connections .

2. Double-click the Wireless Network Connections icon to display available

networks and verify that the wireless network is detected.

NOTE: If a wireless network needs to be initialized, please see your system

administrator.


Second Hard Disk Drive

A second hard disk drive can be added via the second hard drive mounting kit. This

addition provides extra data storage or can be used in conjunction with the RAID

controller card for RAID functionality. This option occupies a single expansion slot.


Solid State Drive

A solid state drive can be added to (or used to replace) the original hard disk drive.

This addition provides additional performance and more mechanically reliability in

harsh environments.


Modem Card

A modem card can be added to any expansion slot. This provides modem/fax

functionality. Software drivers can be found in the following directory or on

www.elotouch.com :



Note: To use this option ALSO requires the purchase and installation of the Elo

PCI-E Expansion Card Option Kit. Part number: E827958


Parallel Port Card

A parallel port card can be added to any Expansion slot. This option provides a

parallel port for printer interfaces only. Software drivers can be found in the

following directory or on www.elotouch.com :





RAID Controller Card

A RAID controller card can be added when used in conjunction with a second HDD

kit to provide RAID 0 and 1 functionality. Software drivers can be found in the

following directory or on www.elotouch.com:






C H A P T E R

4 SAFETY AND MAINTENANCE

Safety

Important information regarding the proper setup and maintenance of your touchcomputer:

• To reduce the risk of electric shock, follow all safety notices and never open the

touchcomputer case.

• Turn off the product before cleaning (refer to “Care and Handling” on page 30 for

proper cleaning methods).

• Your touchcomputer is equipped with a 3-wire, grounding power cord. The power cord

plug only fits into a grounded outlet. Do not attempt to fit the plug into an outlet that has

not been configured for this purpose. Do not use a damaged power cord. Only use the

power cord that comes with your Elo TouchSystems touchcomputer. Use of an

unauthorized power cord might invalidate your warranty.

• The slots located on the sides and top of the touchcomputer case are for ventilation.

Do not block or insert anything inside the ventilation slots.

• It is important that your touchcomputer remains dry. Do not pour liquid into or onto your

touchcomputer. If your touchcomputer becomes wet, do not attempt to repair it

yourself. Contact Elo Customer Service for instructions.


Care and Handling

The following tips help keep your touchcomputer functioning at the optimal level.

To avoid risk of electric shock, do not disassemble the power adapter or display

unit cabinet. The unit is not user serviceable. Remember to unplug the display unit

from the power outlet before cleaning.

Do not use alcohol (methyl, ethyl, or isopropyl) or any strong solvent. Do not use

thinner or benzene, abrasive cleaners, or compressed air.

To clean the display unit cabinet, use a cloth lightly dampened with a mild

detergent.

Avoid getting liquids inside your touchcomputer. If liquid does get inside, have a

qualified service technician check it before you power it on again.

Do not wipe the screen with a cloth or sponge that could scratch the surface.

To clean the touchscreen, use window or glass cleaner. Put the cleaner on the rag

and wipe the touchscreen. Never apply the cleaner directly on the touchscreen.

Warning

This product consists of devices that might contain mercury, which must be

recycled or disposed of in accordance with local, state, or federal laws. (Within this

system, the backlight lamps in the monitor display contain mercury.)


WEEE Directive

In the European Union, the Waste Electrical and Electronic Equipment (WEEE)

directive label shown to the left indicates that this product should not be disposed

of with household waste. It should be deposited at an appropriate facility for

recovery and recycling.

Recovering the Operating System

If for any reason the touchcomputer’s operating system and software need to be

recovered, there are two ways you can recover your system:

i. Insert the recovery disk into an external DVD-ROM drive and reboot the

touchcomputer. Follow the on-screen instructions to complete recovery.

ii. Use the included image to recover the touchcomputer (For POSReady 2009 Only.)

1. After the TE logo shows up, press DOWN (frequently) to enter

Windows Boot Manager.

2. Select OS Recovery

3. The following UI shall be presented

4. Click Recover � Start Recovery Process


5. After finished, click Exit � Exit � System will restart automatically

iii. Use the included image to recover the touchcomputer (For Windows 7

Only.)

1. After the TE logo shows up, press F8 (frequently) to enter Advanced

Boot Options.

2. Select Repair your computer 3. Click Next � OK (Shall not have password) � Elo Touch System

Tool

4. The following UI shall be presented


5. Click Recover � Start Recovery Process

6. After finished, click Exit � Exit � Restart

NOTE: All data is deleted during the recovery process. The user must back up

files when necessary. Elo TouchSystems does not accept liability for lost

data or software.

NOTE: If using POSReady 2009 or Windows 7 and your hard disk is corrupted,

you can request a Recovery DVD from Elo TouchSystems customer

service.

NOTE: The end user must adhere to Microsoft's Licensing Agreement.

NOTE: After you recovered your touchcomputer by using the included image,

the operating system might reassign your USB Serial Ports during the

first bootup. You can follow the instructions below to reassign it

manually.


• Instructions to reassign the USB Serial Port

1. For Windows XP or POSReady 2009, right click the “Computer” � Click

“Properties” � “Hardware” � “Device Manager”.

For Windows 7, right click the “Computer” � Click “Properties” �

“Device Manager”.


2. Double click the “Ports (COM & LPT)” and check all of these “USB Serial

Port” settings must be IDENTICAL as the following table.

Description Location

USB Serial Port (COM3) On USB Serial Converter A

USB Serial Port (COM4) On USB Serial Converter B

3. If you see a situation as below, it shows the operating system has

reassigned these serial ports. You need to correct it manually.

In usual, even if the operating system reassigns these serial ports, they

are still in order. In this case, you should change it as the following table.

Original one Change to

USB Serial Port (COM5) USB Serial Port (COM3)

USB Serial Port (COM6) USB Serial Port (COM4)

Thus, the settings for these USB Serial Ports should begin at COM3 and

end at COM4 in order.


4. To correct it, please follow the instructions below:

Double click the port you need to change. In this case, it is COM5.

COM5 is the 1

st port of these USB serial ports so the “Location:” should

be “on USB Serial Converter A”. Please assign this serial port to COM3.

(COM4 for the USB Serial Converter B).

Change to COM3

Location Information


Select “Port Settings” � Click “Advanced…”

In this case, select COM3 from the drop-down menu � click OK � OK

back to the Device Manager.

Follow the same steps to accomplish these settings for other ports.


After finished, right click on “Ports (COM & LPT)” and click Scan for

hardware changes.

5. The outcome should be identical as the following diagram.

COM3 location: USB Serial Converter A

COM4 location: USB Serial Converter B


C H A P T E R

5 TECHNICAL SPECIFICATIONS

Touchcomputer Specifications

NOTE: Not all operating systems or options are supported in all regions. Please

contact your local Elo TouchSystems representative for details.

FEATURE B1 models B2 models B3 models

Case/Bezel color Dark Grey

Processor Intel Celeron Dual Core

E1500 2.2GHz

512KB L2 Cache

Intel Atom Dual Core

D510 1.66GHz

1MB L2 Cache

Intel Core 2 Duo

E8400 3.0GHz

6MB L2 Cache

RAM

(800MHz min)

2GB DDR2 DIMM

on 1 of 1 slot

1GB DDR2 DIMM

on 1 of 2 slots

2GB DDR2 DIMM

on 1 of 1 slot

Chipset Intel G41 Express Intel NM10 Express Intel G41 Express

Video Intel GMA X4500 Intel GMA 3150 Intel GMA X4500

Operating System Options

Microsoft® Windows® XP Professional Service Pack 3

Microsoft® Windows® POSReady 2009 Microsoft® Windows® 7 Professional

No Operating System

Serial Ports 2 x RS232

USB Ports Type A: 4 x USB on I/O, 1 x USB Side Access, 1 x USB for Wireless

Header: 6 x USB for Elo optional peripherals

Ethernet Gigabit 1 x LAN RJ45

Audio ports 3.5mm jacks for: Audio-Out, Audio-In, Mic-In

Speakers 2 x 2W

Hard Disk Drive 160GB 2.5” SATA HDD.


Real-time Clock Replaceable lithium-ion battery for clock

Controls

Brightness, Contrast Phase

Auto Adjust H-position, V-position

Clock Sharpness

RGB OSD H-Position, OSD V-Position

OSD Time OSD Language

(English, French, Italian, German, Spanish, Japanese, Simplified & Traditional Chinese)

Recall Power button

(All control buttons lockable)

Display 15” models - 15.0 in. diagonal, Active matrix TFT LCD, 4 x 3

17” models - 17.0 in. diagonal, Active matrix TFT LCD, 5 x 4

Languages

Win XP – 24 language groups: Arabic, Brazilian, Chinese (Simplified), Chinese (Traditional), Chinese (Hong Kong), Czech, Danish, Dutch, English, Finnish, French,

German, Greek, Hebrew, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Windows POSReady 2009 – 32 language packs: Arabic, Bulgarian, Chinese –

Simplified, Chinese – Traditional, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak,

Slovenian, Spanish, Swedish, Thai, Turkish

Win 7 – 35 language packs: Arabic, Brazilian Portuguese, Bulgarian, Chinese – Simplified, Chinese – Traditional – Hong Kong, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian,

Italian, Japanese, Korean, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian Latin, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish,

Ukrainian

Optional Touchscreens

Acoustic Pulse Recognition

AccuTouch

IntelliTouch

Optional Peripherals

MSR

Customer Display

Fingerprint Reader

Wireless 802.11b/g/n adapter

Powered USB + Cash Drawer

2nd VGA port

RAID controller PCI-E

Modem PCI-E

Parallel Port PCI-E

2nd Hard Disk Drive

Solid State Drive


LCD display 15.0-inch diagonal TFT active matrix LCD

17.0-inch diagonal TFT active matrix LCD

Pixel Pitch 15” models - 0.297mm (H) x 0.297mm (V)

17” models - 0.264mm (H) x 0.264mm (V)

Useful screen area

Horizontal x Vertical

15” models - 304.128mm x 228.096mm

17” models - 337.920mm x 270.336mm

Optimal (native) resolution 15” models - 1024x768

17” models - 1280x1024

Supported Resolutions

15” models

VESA 640 x 480 (72 / 75Hz)

VESA 800 x 600 (56 / 60 / 72 / 75Hz)

VESA 1024 x 768 (60 / 70 / 75Hz)

17” models

VESA 640 x 480 (72 / 75Hz)

VESA 800 x 600 (56 / 60 / 72 / 75Hz)

VESA 1024 x 768 (60 / 70 / 75Hz)

SXGA 1280x1024 (60 / 75Hz)

Note: If input fH>60kHz, or fV>75Hz, then OSD displays an out of range warning.

Brightness(Typical)

APR – 225 cd/m2

AT - 200 cd/m2

IT - 225 cd/m2

Response Time 15” models - Total: 8ms (Typical)

17” models - Total: 5ms (Typical)

Colors 15” models – 16.2M (minimum)

17” models – 16.7M

Viewing Angle

(from center)

15” models -

70° looking left typical at a CR=10

70° looking right typical at a CR=10

600 looking up typical at a CR=10

65° looking down typical at a CR=10

17” models -

80° looking left typical at a CR=10

80° looking right typical at a CR=10

800 looking up typical at a CR=10

80° looking down typical at a CR=10


Contrast Ratio 15” models - 700:1 (typical)

17” models - 1000:1 (typical)

Maximum touchcomputer dimensions with stand

Display at 0° tilt (vertical)

15” models

14 (W) x 14.3 (H) x 10.5 (D) in

354.4(W) x 363.5(H) x 267.0(D) mm

17” models

15.2 (W) x 14.2 (H) x 10.5 (D) in

386.4 (W) x 361.0 (H) x 267.0 (D) mm

Maximum touchcomputer

dimensions without stand

15” models

14.0 (W) x 13.1(H) x 3.6 (D) in

354.4 (W) x 331.8 (H) x 91.3(D) mm

17” models

15.2 (W) x 13.0 (H) x 3.8 (D) in

386.4 (W) x 329.5 (H) x 95.8 (D) mm

Max Power Consumption

(No Peripherals) 15” – 75 W 17” – 90 W

15” – 50 W 17” – 65 W

15” – 105 W 17” – 120 W

Weight with Stand 15” – 20.5lbs (9.3kg)

17” – 23.1lbs (10.5kg)

15” – 19.0lbs (8.6kg)

17” – 20.5lbs (9.3kg)

15” – 20.5lbs (9.3kg)

17” – 23.1lbs (10.5kg)

Weight without Stand 15” – 15.7lbs (7.1kg)

17” – 18.3lbs (8.3kg)

15” – 14.2lbs (6.4kg)

17” – 15.7lbs (7.1kg)

15” – 15.7lbs (7.1kg)

17” – 18.3lbs (8.3kg)

Shipping Weight 15” – 29.1lbs (13.2kg)

17” – 31.7lbs (14.4kg)

15” – 27.6lbs (12.5kg)

17” – 29.1lbs (13.2kg)

15” – 29.1lbs (13.2kg)

17” – 31.7lbs (14.4kg)

Shipping Box dimensions 15” – 443mm (W) x 258mm (D) x 555mm(H)

17” – 443mm (W) x 258mm (D) x 555mm(H)

Temperature Operating - 0°C to 35°C Storage - -20°C to 60°C

Humidity (non-condensing) Operating - 20% to 80%

Storage - 5% to 95%

Altitude

Operating

0 to + 12,000 feet [3,658m] Equivalent to 14.7 to 10.1 psia

Non-Operating

0 to + 40,000 feet [12,192m] Equivalent to 14.7 to 4.4 psia

Warranty 3 years

Backlight Lamp Time to ½ brightness Minimum 50,000 hours

MTBF (mean time between 50,000 hours


failures)

Cables and Accessories North American and European Power cables included

Power Supply

External 12VDC universal-type power supply brick

AC input voltage: 100-240V AC

Input frequency: 50-60Hz

Max output power: 240W

Dimensional drawing number

15” models - MS600845 17” models - MS600846

Mounting Options 1. With provided stand (on flat surface or bolted to surface via holes in base) in

landscape or portrait mode

2. 100 mm VESA Mount

Agency Certification UL/cUL, CE, NOM, AR, CCC, GOST-R, RCM, C-Tick, VCCI

Other Features

Serviceable internal components

Touchscreen Sealed to bezel and LCD for APR and AT models

Kensington Security Lock


C H A P T E R

6 TECHNICAL SUPPORT

Technical Assistance

There are three methods to obtain contact information for technical assistance on

the touchcomputer:

• The touchcomputer

• The web

• The phone

Using the Touchcomputer

You can access support information in System Properties by clicking the Support Information button. You can get to System Properties by either of the following

methods:

Right-click My Computer and choose Properties .

OR

Click the Start button, select Control Panel , and double-click the System icon.

Using the Web

For online self-help, go to www.elotouch.com/go/websupport.

For technical support, go to www.elotouch.com/go/contactsupport.

For current Elo news, product updates, and announcements, or to register to

receive our Touchcomputer newsletter, go to www.elotouch.com/go/news.

Using the Phone

Call toll-free 1-800-ELO-TOUCH (1-800-356-8682).


REGULATORY INFORMATION

I. Electrical Safety Information

A) Compliance is required with respect to the voltage, frequency, and current

requirements indicated on the manufacturer’s label. Connection to a different

power source than those specified herein may result in improper operation,

damage to the equipment, invalidation of warranty, or a fire hazard if the

requirements are not followed.

B) There are no operator-serviceable parts inside this equipment. There are

hazardous voltages generated by this equipment which constitute a safety hazard.

Service should be provided only by a qualified service technician.

C) This equipment is provided with a detachable power cord which has an integral

safety ground wire intended for connection to a grounded safety outlet.

1) Do not substitute the cord with other than the provided approved type. Under

no circumstances should you use an adapter plug to connect to a 2-wire outlet

as this defeats the continuity of the grounding wire.

2) The equipment requires the use of the ground wire as a part of the safety

certification. Modification or misuse can provide a shock hazard that can result

in serious injury or death.

3) Contact a qualified electrician or the manufacturer if there are questions

about the installation prior to connecting the equipment to main power.

II. Emissions and Immunity Information

A) Notice to Users in the United States: This equipment has been tested and found

to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC

Rules. These limits are designed to provide reasonable protection against harmful

interference in a residential or commercial installation. This equipment generates,

uses, and can radiate radio frequency energy, and if not installed and used in

accordance with the instructions, may cause harmful interference to radio

communications.

B) Notice to Users in Canada: This equipment complies with the Class A limits for

radio noise emissions from digital apparatus as established by the Radio

Interference Regulations of Industry Canada.


C) Notice to Users in the European Union: Use only the provided power cords and

interconnecting cabling provided with the equipment. Substitution of provided

cords and cabling may compromise electrical safety or CE Mark Certification for

emissions or immunity as required by the following standards: This Information

Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s

label which means that the equipment has been tested to the following Directives

and Standards:

This equipment has been tested to the requirements for the CE Mark as required

by EMC Directive 89/336/EEC indicated in European Standard EN 55022 Class A

and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN

60950.

D) General Information to all Users: This equipment generates, uses, and can

radiate radio frequency energy. If not installed and used according to this manual,

the equipment may cause interference with radio and television communications.

There is, however, no guarantee that interference will not occur in any particular

installation due to site-specific factors.

1) In order to meet emission and immunity requirements, the user must

observe the following:

a) Use only the provided I/O cables to connect this digital device with any computer.

b) To ensure compliance, use only the provided manufacturer’s approved power cord.

c) The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

2) If this equipment appears to cause interference with radio or television

reception, or any other device:

a) Verify as an emission source by turning the equipment off and on.

b) If you determine that this equipment is causing the interference, try to correct the interference by using one or more of the following measures:

i) Move the digital device away from the affected receiver.

ii) Reposition (turn) the digital device with respect to the affected receiver.

iii) Reorient the affected receiver’s antenna.


iv) Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits.

v) Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a potential source of high RF emission levels.)

vi) Plug the digital device into only a grounded outlet receptacle. Do not use AC adapter plugs. (Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user.)

vii) If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician.

III. Agency Certifications

The following certifications have been issued for the monitor:

• Argentina S-Mark • FCC • Russia PCT

• Australia C-Tick • IMERC • WEEE

• CE • Japan VCCI • UL

• China CCC • Mexico NOM • cUL

• China RoHS


WARRANTY

Except as otherwise stated herein or in an order acknowledgment delivered to

Buyer, Seller warrants to Buyer that the Product shall be free of defects in

materials and workmanship. With the exception of the negotiated warranty

periods; the warranty for the touchcomputer and components of the product is 3

years.

Seller makes no warranty regarding the model life of components. Seller’s

suppliers may at any time and from time to time make changes in the components

delivered as Products or components. Buyer shall notify Seller in writing promptly

(and in no case later than thirty (30) days after discovery) of the failure of any

Product to conform to the warranty set forth above; shall describe in commercially

reasonable detail in such notice the symptoms associated with such failure; and

shall provide to Seller the opportunity to inspect such Products as installed, if

possible. The notice must be received by Seller during the Warranty Period for

such product, unless otherwise directed in writing by the Seller. Within thirty (30)

days after submitting such notice, Buyer shall package the allegedly defective

Product in its original shipping carton(s) or a functional equivalent and shall ship to

Seller at Buyer’s expense and risk.

Within a reasonable time after receipt of the allegedly defective Product and

verification by Seller that the Product fails to meet the warranty set forth above,

Seller shall correct such failure by, at Seller’s options, either (i) modifying or

repairing the Product or (ii) replacing the Product. Such modification, repair, or

replacement and the return shipment of the Product with minimum insurance to

Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in

transit, and may insure the Product. Buyer shall reimburse Seller for transportation

cost incurred for Product returned but not found by Seller to be defective.

Modification or repair, of Products may, at Seller’s option, take place either at

Seller’s facilities or at Buyer’s premises. If Seller is unable to modify, repair, or

replace a Product to conform to the warranty set forth above, then Seller shall, at

Seller’s option, either refund to Buyer or credit to Buyer’s account the purchase

price of the Product less depreciation calculated on a straight-line basis over

Seller’s stated Warranty Period.


THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR

BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET

FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR

IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS,

THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR

MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO

EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE

ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET

FORTH HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY SHALL BE

LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO

EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR

INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL,

CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES.

Buyer assumes the risk and agrees to indemnify Seller against and hold Seller

harmless from all liability relating to (i) assessing the suitability for Buyer’s intended

use of the Products and of any system design or drawing and (ii) determining the

compliance of Buyer’s use of the Products with applicable laws, regulations, codes,

and standards. Buyer retains and accepts full responsibility for all warranty and

other claims relating to or arising from Buyer’s products, which include or

incorporate Products or components manufactured or supplied by Seller. Buyer is

solely responsible for any and all representations and warranties regarding the

Products made or authorized by Buyer. Buyer will indemnify Seller and hold Seller

harmless from any liability, claims, loss, cost, or expenses (including reasonable

attorney’s fees) attributable to Buyer’s products or representations or warranties

concerning same.

47

INDEX

address, Elo TouchSystems, 49

base power status, 15

base, securing, 11

box contents, 1

cables included, 1

calibration, 9

certifications, 44

contact information, 41

controls, location diagram, 12

customer display overview, 20 specifications, 20

customer support, 41

display screen adjusting, 2

email, Elo TouchSystems, 49

enabling or disabling power, 14

fingerprint reader (FPR) overview, 21 specifications, 21 testing, 21

input/output (I/O) panel accessing, 16

language selection, 2, 5

LCD adjusting, 2

LEDs base, 15 location diagram, 12

magnetic stripe reader (MSR) overview, 18 specifications, 18 testing, 18

maintenance care and handling, 26

software, 28

mounting options, 11

on-screen display (OSD) enabling or disabling menu, 14 menu settings, 13

operating system recovering, 28 setting up, 2

operation, 12

options, adding, 17

peripherals adding, 17

phone number, Elo TouchSystems, 41, 49

ports accessing, 16

power base, 15 enabling or disabling button lock, 14

regulatory information, 42

safety, 26

setup display screen, 2 language selection, 2, 5 mounting options, 11 operating system, 2 time zone selection, 5, 7, 8, 9 touchscreen calibration, 9 unpacking, 1

software recovery, 28

specifications customer display, 20 fingerprint reader, 21 magnetic stripe reader, 18 technical, 36 wireless card, 23

48

technical specifications, 36

technical support, 41

time zone selection, 5, 7, 8, 9

touchscreen calibrating, 9 care and handling, 27

upgrades, adding, 17

warranty, 45

website, Elo TouchSystems, 41, 49

WEEE directive, 28

wireless card overview, 23 specifications, 23 testing, 23

www.elotouch.com

Get the latest...

• Product information

• Specifications

• News on upcoming events

• Press release

• Software drivers

• Touch Monitor Newsletter

Getting in Touch with Elo

49

To find out more about Elo’s extensive range of tou ch solutions, visit our Website at www.elotouch.com or

simply call the office nearest you:

North America

Elo TouchSystems

301 Constitution Drive

Menlo Park, CA 94025

USA

(800) ELO-TOUCH

(800) 356-8682

Tel 650-361-4800

Fax 650-361-4747

[email protected]

Europe

Tyco Electronics Raychem B.V.B.A.

(Elo TouchSystems Division)

Diestsesteenweg 692

B-3010 Kessel-Lo

Belgium

Tel +32(0)(16)35 21 00

Fax +32(0)(16)35 21 01

[email protected]

Asia-Pacific

Sun Hamada Bldg. 2F

1-19-20 ShinYokohama

Kanagawa 222-0033

Japan

Tel +81(45)478-2161

Fax +81(45)478-2180

www.tps.co.jp

© 2010 T

yco Electronics P

rinted in US

A

Documents

B-Series Touchcomputer User Guidemedia.elotouch.com/pdfs/manuals/SW601074_c.pdf · B-SERIES TOUCHCOMPUTER USER GUIDE iv Table of Contents Chapter 1: Setup.....1