AX411 Access Point Hardware - Juniper Networks€¦ · 09/07/2018 · •E-mail—Sendyourcommentstotechpubs-comments@juniper.net.Includethedocument ortopicname,URLorpagenumber,andsoftwareversion(ifapplicable)

AX411 Access Point Hardware

Modified: 2018-07-09

Copyright © 2018, Juniper Networks, Inc.

Juniper Networks, Inc.1133 InnovationWaySunnyvale, California 94089USA408-745-2000www.juniper.net

Juniper Networks, the Juniper Networks logo, Juniper, and Junos are registered trademarks of Juniper Networks, Inc. and/or its affiliates inthe United States and other countries. All other trademarks may be property of their respective owners.

Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify,transfer, or otherwise revise this publication without notice.

AX411 Access Point HardwareCopyright © 2018 Juniper Networks, Inc. All rights reserved.

The information in this document is current as of the date on the title page.

YEAR 2000 NOTICE

Juniper Networks hardware and software products are Year 2000 compliant. Junos OS has no known time-related limitations through theyear 2038. However, the NTP application is known to have some difficulty in the year 2036.

ENDUSER LICENSE AGREEMENT

The Juniper Networks product that is the subject of this technical documentation consists of (or is intended for use with) Juniper Networkssoftware. Use of such software is subject to the terms and conditions of the End User License Agreement (“EULA”) posted athttps://www.juniper.net/support/eula/. By downloading, installing or using such software, you agree to the terms and conditions of thatEULA.

Copyright © 2018, Juniper Networks, Inc.ii

https://www.juniper.net/support/eula/

Table of Contents

About the Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Documentation and Release Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Documentation Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Requesting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Self-Help Online Tools and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Opening a Case with JTAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Part 1 Overview

Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

AX411 Access Point Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Deploying WLANs with AX411 Access Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Chapter 2 Components and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

AX411 Access Point Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

AX411 Access Point Front Panel and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

AX411 Access Point Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

AX411 Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

AX411 Access Point Country and Channel Support . . . . . . . . . . . . . . . . . . . . . . . . . 11

AX411 Access Point Channels and Frequency Support . . . . . . . . . . . . . . . . . . . . . . 24

AX411 Access Point Antenna Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Part 2 Planning

Chapter 3 Preparing the Site for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Site Preparation Checklist for the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . 33

General Site Guidelines for Installing the AX411 Access Point . . . . . . . . . . . . . . . . 35

Chapter 4 Safety and Regulatory Compliance Information . . . . . . . . . . . . . . . . . . . . . . . 37

AX411 Access Point Definitions of Safety Warning Levels . . . . . . . . . . . . . . . . . . . . 37

AX411 Access Point General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . 39

General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Qualified Personnel Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Restricted Access Area Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Preventing Electrostatic Discharge Damage to the Access Point . . . . . . . . . . 42

AX411 Access Point Fire Suppression Procedures and Equipment . . . . . . . . . . . . 43

AX411 Access Point Installation Instructions Warnings . . . . . . . . . . . . . . . . . . . . . 44

AX411 Access Point Maintenance and Operational Safety Guidelines and

Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Battery Handling Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Jewelry Removal Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

iiiCopyright © 2018, Juniper Networks, Inc.

Lightning Activity Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Operating Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Product Disposal Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

AX411 Access Point Electrical Safety Guidelines andWarnings . . . . . . . . . . . . . . . 50

In Case of Electrical Accident . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

General Electrical Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . 50

AX411 Access Point Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

AX411 Access Point Compliance Statements for EMC Requirements . . . . . . . . . . 52

AX411 Access Point Compliance Statements for Environmental

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

AX411 Access Point Compliance Statements for Acoustic Noise . . . . . . . . . . . . . . 54

AX411 Access Point WiFi Interoperability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Chapter 5 Power Guidelines, Requirements, and Specifications . . . . . . . . . . . . . . . . . . 57

AX411 Access Point Site Electrical Wiring Guidelines . . . . . . . . . . . . . . . . . . . . . . . 57

AX411 Access Point Power Supply Specifications and Requirements . . . . . . . . . . 58

Chapter 6 Interface Cable Specifications and Connector Pinouts . . . . . . . . . . . . . . . . . 59

Interface Cable andWire Specifications for the AX411 Access Point . . . . . . . . . . . 59

RJ-45 Connector Pinouts for the AX411 Access Point Ethernet Port . . . . . . . . . . . 59

RJ-45 Connector Pinouts for the AX411 Access Point Console Port . . . . . . . . . . . 60

Part 3 Installation

Chapter 7 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Tools and Parts Required to Install the AX411 Access Point . . . . . . . . . . . . . . . . . . 65

AX411 Access Point Setup Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Chapter 8 Unpacking the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Unpacking the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Verifying Parts Received with the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . 67

Chapter 9 Installing the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Installing the AX411 Access Point on a Flat Surface . . . . . . . . . . . . . . . . . . . . . . . . 69

Installing the AX411 Access Point on a Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Installing the AX411 Access Point Mounting Bracket on a Wall . . . . . . . . . . . 69

Attaching the AX411 Access Point to a Mounting Bracket Installed on a

Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Installing the AX411 Access Point in an Overhead Enclosure . . . . . . . . . . . . . . . . . . 71

Installing the AX411 Access Point Mounting Bracket in an Overhead

Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Attaching the AX411 Access Point to a Mounting Bracket in an Overhead

Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Connecting External Antennas to the AX411 Access Point . . . . . . . . . . . . . . . 73

Installing the Overhead Enclosure Containing the AX411 Access Point . . . . . 74

Removing the AX411 Access Point Plastic Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Chapter 10 Connecting and Powering On the Access Point . . . . . . . . . . . . . . . . . . . . . . . . 77

AX411 Access Point Connection Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Connecting External Antennas to the AX411 Access Point . . . . . . . . . . . . . . . . . . . 79

Connecting the AX411 Access Point to the SRX Series Device . . . . . . . . . . . . . . . . 79

Copyright © 2018, Juniper Networks, Inc.iv


Providing Power to the AX411 Access Point Using Power over Ethernet . . . . . . . . 80

Providing Power to the AX411 Access Point Using the Power Supply . . . . . . . . . . 80

Powering On and Powering Off the AX411 Access point . . . . . . . . . . . . . . . . . . . . . 81

Part 4 Configuration

Chapter 11 Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

AX411 Access Point Wireless LAN Initial Software Configuration Overview . . . . . 85

Chapter 12 Configuring the AX411 Access Point Wireless LAN . . . . . . . . . . . . . . . . . . . . . 89

Installing Licenses for the AX411 Access Point on the SRX Series Device . . . . . . . 89

Configuring AX411 Access Point Country-Specific Settings . . . . . . . . . . . . . . . . . . 90

Testing Connectivity to the AX411 Access Point Wireless LAN . . . . . . . . . . . . . . . . 94

AX411 Access Point Configuration Example: Layer 2 Mode (CLI) . . . . . . . . . . . . . . 95

AX411 Access Point Configuration Example: Layer 3 Mode (CLI) . . . . . . . . . . . . . . 97

Returning the AX411 Access Point to the Factory Default Settings . . . . . . . . . . . . 98

Part 5 Maintenance

Chapter 13 Maintaining the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Routine Maintenance Procedures for the AX411 Access Point . . . . . . . . . . . . . . . 103

Part 6 Monitoring

Chapter 14 Monitoring the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Monitoring the AX411 Access Point with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . 107

Monitoring the AX411 Access Point with the Command-Line Interface . . . . . . . . 108

Chapter 15 Troubleshooting the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Troubleshooting the AX411 Access Point with the LEDs . . . . . . . . . . . . . . . . . . . . . 111

Troubleshooting Communication Issues Between the AX411 Access Point and

the Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Chapter 16 Juniper Networks Technical Assistance Center . . . . . . . . . . . . . . . . . . . . . . . 113

Juniper Networks Technical Assistance Center . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Chapter 17 Returning the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Return Procedure for the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Locating the AX411 Access Point Component Serial Number and Agency

Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

InformationYouMightNeed toSupply to JuniperNetworksTechnicalAssistance

Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Packing the AX411 Access Point or Component for Shipment . . . . . . . . . . . . . . . . 117

Packing the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Packing the Components for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

vCopyright © 2018, Juniper Networks, Inc.

Table of Contents

Copyright © 2018, Juniper Networks, Inc.vi


List of Figures

Part 1 Overview


Figure 1: AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Figure 2: Typical WLAN Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Figure 3: WLAN Deployment Using an Ethernet Switch . . . . . . . . . . . . . . . . . . . . . . 5


Figure 4: AX411 Access Point Front Panel and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . 8

Figure 5: AX411 Access Point Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Figure 6: Antenna Gain at 2.4 GHz, Vertical Orientation . . . . . . . . . . . . . . . . . . . . . 27

Figure 7: Antenna Gain at 2.4 GHz, Horizontal Orientation . . . . . . . . . . . . . . . . . . . 28

Figure 8: Antenna Gain at 5 GHz, Vertical Orientation . . . . . . . . . . . . . . . . . . . . . . 29

Figure 9: Antenna Gain at 5 GHz, Horizontal Orientation . . . . . . . . . . . . . . . . . . . . 30

Part 2 Planning

Chapter 4 Safety and Regulatory Compliance Information . . . . . . . . . . . . . . . . . . . . . . . 37

Figure 10: Placing a Component into an Electrostatic Bag . . . . . . . . . . . . . . . . . . . 42


Figure 11: Ethernet Cable Connector (RJ-45) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Figure 12: Console Cable Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Part 3 Installation

Chapter 9 Installing the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Figure 13: Attaching the Mounting Bracket to a Wall . . . . . . . . . . . . . . . . . . . . . . . 70

Figure 14: Attaching the Access Point to the Mounting Bracket . . . . . . . . . . . . . . . 71

Figure 15: Installing the Mounting Bracket in an Overhead Enclosure . . . . . . . . . . 72

Figure 16: Attaching the Access Point to the Mounting Bracket . . . . . . . . . . . . . . . 73

Figure 17: Releasing the Plastic Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75


Figure 18: AX411 Access Point Basic Connections . . . . . . . . . . . . . . . . . . . . . . . . . . 78

viiCopyright © 2018, Juniper Networks, Inc.

Copyright © 2018, Juniper Networks, Inc.viii


List of Tables

About the Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Table 1: Notice Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Table 2: Text and Syntax Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Part 1 Overview


Table 3: Maximum Number of Access Points per Services Gateway Type . . . . . . . 4


Table 4: AX411 Access Point Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Table 5: AX411 Access Point Front Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Table 6: AX411 Access Point LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Table 7: AX411 Access Point Rear Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Table 8: AX411 Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Table 9: Country Codes and Wireless LAN Channels . . . . . . . . . . . . . . . . . . . . . . . . 11

Table 10: AX411 Access Point 2.4 GHz Channels and Frequencies . . . . . . . . . . . . . 24

Table 11: AX411 Access Point 5 GHz Channels and Frequencies . . . . . . . . . . . . . . . 25

Table 12: Antenna Gain at 2.4 GHz, Vertical Orientation . . . . . . . . . . . . . . . . . . . . . 27

Table 13: Antenna Gain at 2.4 GHz, Horizontal Orientation . . . . . . . . . . . . . . . . . . 28

Table 14: Antenna Gain at 5 GHz, Vertical Orientation . . . . . . . . . . . . . . . . . . . . . . 29

Table 15: Antenna Gain at 5 GHz, Horizontal Orientation . . . . . . . . . . . . . . . . . . . . 30

Part 2 Planning

Chapter 3 Preparing the Site for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Table 16: Site Preparation Checklist for the AX411 Access Point Installation . . . . . 33

Chapter 5 Power Guidelines, Requirements, and Specifications . . . . . . . . . . . . . . . . . . 57

Table 17: Site Electrical Wiring Guidelines for the AX411 Access Point . . . . . . . . . . 57

Table 18: Power Supply Electrical Specifications for the AX411 Access Point . . . . 58


Table 19: Cable andWire Specifications for Ports and on the AX411 Access

Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Table 20: RJ-45 Connector Pinouts for the Access Point Ethernet Port . . . . . . . . 60

Table 21: RJ-45 Connector Pinouts for Access Point Console Port . . . . . . . . . . . . . 61

Part 3 Installation

Chapter 7 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Table 22: Installation Process Order for the AX411 Access Point . . . . . . . . . . . . . . 66

ixCopyright © 2018, Juniper Networks, Inc.

Chapter 8 Unpacking the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Table 23: Parts List for the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68


Table 24: AX411 Access Point Basic Connections . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Part 4 Configuration

Chapter 11 Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Table 25: AX411 Access Point Wireless LAN Basic Software Configuration . . . . . . 86

Chapter 12 Configuring the AX411 Access Point Wireless LAN . . . . . . . . . . . . . . . . . . . . . 89

Table 26: AX411 Access Point Default Configuration Settings . . . . . . . . . . . . . . . . 95

Part 6 Monitoring

Chapter 14 Monitoring the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Table 27: Access Point LED Normal Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Table 28: Access Point LED Starting Indications . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Chapter 15 Troubleshooting the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Table 29: Typical Access Point LED Problem Indications . . . . . . . . . . . . . . . . . . . . 111

Chapter 17 Returning the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Table 30: Return Procedure for the AX411 Access Point or Component . . . . . . . . 115

Copyright © 2018, Juniper Networks, Inc.x


About the Documentation

• Documentation and Release Notes on page xi

• Documentation Conventions on page xi

• Documentation Feedback on page xiii

• Requesting Technical Support on page xiv

Documentation and Release Notes

To obtain the most current version of all Juniper Networks®technical documentation,

see the product documentation page on the Juniper Networks website at

https://www.juniper.net/documentation/.

If the information in the latest release notes differs from the information in the

documentation, follow the product Release Notes.

Juniper Networks Books publishes books by Juniper Networks engineers and subject

matter experts. These books go beyond the technical documentation to explore the

nuances of network architecture, deployment, and administration. The current list can

be viewed at https://www.juniper.net/books.

Documentation Conventions

Table 1 on page xii defines notice icons used in this guide.

xiCopyright © 2018, Juniper Networks, Inc.

https://www.juniper.net/documentation/

https://www.juniper.net/books

Table 1: Notice Icons

DescriptionMeaningIcon

Indicates important features or instructions.Informational note

Indicates a situation that might result in loss of data or hardware damage.Caution

Alerts you to the risk of personal injury or death.Warning

Alerts you to the risk of personal injury from a laser.Laser warning

Indicates helpful information.Tip

Alerts you to a recommended use or implementation.Best practice

Table 2 on page xii defines the text and syntax conventions used in this guide.

Table 2: Text and Syntax Conventions

ExamplesDescriptionConvention

To enter configuration mode, type theconfigure command:

user@host> configure

Represents text that you type.Bold text like this

user@host> show chassis alarms

No alarms currently active

Represents output that appears on theterminal screen.

Fixed-width text like this

• A policy term is a named structurethat defines match conditions andactions.

• Junos OS CLI User Guide

• RFC 1997,BGPCommunities Attribute

• Introduces or emphasizes importantnew terms.

• Identifies guide names.

• Identifies RFC and Internet draft titles.

Italic text like this

Configure themachine’s domain name:

[edit]root@# set system domain-namedomain-name

Represents variables (options for whichyou substitute a value) in commands orconfiguration statements.

Italic text like this

Copyright © 2018, Juniper Networks, Inc.xii


Table 2: Text and Syntax Conventions (continued)

ExamplesDescriptionConvention

• To configure a stub area, include thestub statement at the [edit protocolsospf area area-id] hierarchy level.

• Theconsoleport is labeledCONSOLE.

Represents names of configurationstatements, commands, files, anddirectories; configurationhierarchy levels;or labels on routing platformcomponents.

Text like this

stub <default-metricmetric>;Encloses optional keywords or variables.< > (angle brackets)

broadcast | multicast

(string1 | string2 | string3)

Indicates a choice between themutuallyexclusive keywords or variables on eitherside of the symbol. The set of choices isoften enclosed in parentheses for clarity.

| (pipe symbol)

rsvp { # Required for dynamicMPLS onlyIndicates a comment specified on thesame lineas theconfiguration statementto which it applies.

# (pound sign)

community namemembers [community-ids ]

Encloses a variable for which you cansubstitute one or more values.

[ ] (square brackets)

[edit]routing-options {static {route default {nexthop address;retain;

}}

}

Identifies a level in the configurationhierarchy.

Indention and braces ( { } )

Identifies a leaf statement at aconfiguration hierarchy level.

; (semicolon)

GUI Conventions

• In the Logical Interfaces box, selectAll Interfaces.

• To cancel the configuration, clickCancel.

Representsgraphicaluser interface(GUI)items you click or select.

Bold text like this

In the configuration editor hierarchy,select Protocols>Ospf.

Separates levels in a hierarchy of menuselections.

> (bold right angle bracket)

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Alternately, you can use the online feedback form at

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https://www.juniper.net/documentation/feedback/

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You can open a case with JTAC on theWeb or by telephone.

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Copyright © 2018, Juniper Networks, Inc.xvi


PART 1

Overview

• Introduction on page 3

• Components and Specifications on page 7

1Copyright © 2018, Juniper Networks, Inc.

Copyright © 2018, Juniper Networks, Inc.2


CHAPTER 1

Introduction

• AX411 Access Point Description on page 3

• DeployingWLANs with AX411 Access Points on page 4

AX411 Access Point Description

The Juniper Networks AX411 Access Point provides network access for wireless clients

such as laptop or desktop computers, personal digital assistants (PDAs), and any other

device equipped with aWi-Fi adapter. The AX411 Access Point supports the new IEEE

802.11nwirelessnetworkingstandardwithbackwardcompatibility for the IEEE802.11a/b/g

standards.

Figure 1 on page 3 shows the AX411 Access Point.

Figure 1: AX411 Access Point

g033

100

The AX411 Access Point is managed by a services gateway in the SRX200 line (SRX210,

SRX220, orSRX240)oranSRX650ServicesGateway.Youmanageandconfigureaccess

points through the command-line interface (CLI) and J-Web interface of the services

gateway.

You can connect and use up to two access points on the services gateway without

obtaining access point licenses. To usemore than two access points, youmust obtain


an additional access point license (SKU AX411-2) and install it on the services gateway.

You obtain access point licenses from your Juniper Networks representative or reseller.

Table 3 on page 4 shows themaximum number of access points supported for each

applicable services gateway type.

Table 3: MaximumNumber of Access Points per Services Gateway Type

MaximumNumber of AX411 Access Points SupportedServices Gateway Type

4SRX210

2SRX220

4SRX240

4SRX650

NOTE: If you have previously deployed a greater number of access pointsper services gateway than specified in Table 3 on page 4, we recommendthatwhenpractical you reducethenumberofaccesspoints to thosespecified.If youwant to deploymore than four access points, we recommend that youuse JuniperNetworksWLASeriesWirelessLANaccesspointsandWLCSeriesWireless LAN Controllers.

RelatedDocumentation

DeployingWLANs with AX411 Access Points on page 4•

• AX411 Access Point Physical Specifications on page 7

• AX411 Access Point Front Panel and LEDs on page 8

• AX411 Access Point Rear Panel on page 9

DeployingWLANswith AX411 Access Points

To deploy a wireless network with AX411 Access Points, you install one or more access

points throughout your site and connect them to Ethernet ports on the services gateway

thatmanages the access points. You canprovide power to the access points usingPower

over Ethernet (PoE) by connecting them to services gateway ports that have PoE

capability. You can also provide power to the access points using either optional external

power supplies or PoE adapters.

You can connect the access points either directly to the SRX Series device or to a Layer

2 switch that is connected to the SRX Series device.

Figure 2 on page 5 shows a typicalWLAN deployment in which four AX411 Access Points

are connected directly to an SRX210 Services Gateway.



Figure 2: Typical WLAN Deployment

Inte rnet

g033

104

Figure 3 on page 5 shows aWLAN deployment in which four AX411 Access Points are

connected to an EX4200 Ethernet switch that is connected to an SRX210 Services

Gateway.

Figure 3: WLAN Deployment Using an Ethernet Switch

Inte rnet

g033

107


Chapter 1: Introduction


• AX411 Access Point Description on page 3






CHAPTER 2

Components and Specifications




• AX411 Access Point Features on page 10

• AX411 Access Point Country and Channel Support on page 11

• AX411 Access Point Channels and Frequency Support on page 24

• AX411 Access Point Antenna Specifications on page 27

AX411 Access Point Physical Specifications

Table 4 on page 7 lists the physical specifications of the AX411 Access Point.

Table 4: AX411 Access Point Specifications

ValueSpecification

• 1.75 in. (44.4 mm) excluding antennas

• 5.9 in. (150mm) with supplied antennas

Height

9.5 in. (241 mm)Width

• 6.3 in. (160mm) excluding antennas

• 7.4 in. (188mm) with supplied antennas

Depth

2.33 lb (1.05 kg) with supplied antennasWeight

No performance degradation up to 10,000 ft (3048m)

Altitude

Normal operation ensured in temperature range of32°F (0°C) to 122°F (50°C)

Nonoperating storage temperature in shippingcontainer: –40°F (–40°C) to 158°F (70°C)

Temperature

12.4watts (1.03ampsat 12VDC) fromoptional powersupply or 12.4 watts from PoE

Maximum input power


Table 4: AX411 Access Point Specifications (continued)

ValueSpecification

42.3 BTUMaximum thermal output

NOTE: These specifications areestimates and subject to change.

70 dB(A) or less per EN ISO 7779Noise level

CAUTION: Before removingor installingcomponentsofa functioningaccesspoint, attach an electrostatic discharge (ESD) strap to an ESD point andplace the other end of the strap around your barewrist. Failure to use an ESDstrap could result in damage to the access point.


AX411 Access Point Description on page 3•

• DeployingWLANs with AX411 Access Points on page 4



AX411 Access Point Front Panel and LEDs

Figure 4 on page 8 shows the front panel and LEDs of the AX411 Access Point.

Figure 4: AX411 Access Point Front Panel and LEDs

5

432

1

g033

101

Table 5 on page 9 describes the front panel features of the access point.



Table 5: AX411 Access Point Front Panel Features

ComponentNumber

Power connector (use only when not providing power to the access point withPoE

1

Ethernet port for connecting the access point to the SRX Series device2

Console port for diagnostics and troubleshooting3

Slot for securing the access point with a standard laptop locking cable4

LEDs; described in Table 6 on page 95

Table 6 on page 9 describes the access point LEDs.

Table 6: AX411 Access Point LEDs

DescriptionStateColorName

The access point is receiving power.On steadilyGreenPower

The access point is off.Off

The access point is starting up.On steadilyRed

Theaccesspoint isbeingmanagedby theSRX Series Services Gateway.

On steadilyGreenStatus

The access point is unmanaged.Off

The 5 GHz radio is enabled andbroadcasting.

FlashingBlue5 GHz Radio

The 5 GHz radio is disabled.Off

The 2.4 GHz radio is enabled andbroadcasting.

FlashingGreen2.4 GHz Radio

The 2.4 GHz radio is disabled.Off


AX411 Access Point Rear Panel on page 9•


AX411 Access Point Rear Panel

Figure 5 on page 10 shows the rear panel of the AX411 Access Point.


Chapter 2: Components and Specifications

Figure 5: AX411 Access Point Rear Panel

21

1

1 g033

102

Table 7 on page 10 describes the rear panel features of the access point.

Table 7: AX411 Access Point Rear Panel Features

ComponentNumber

Antennas1

Locking screw for securing the access point to the optional mounting bracket forwall or overhead installations

2


AX411 Access Point Front Panel and LEDs on page 8•


AX411 Access Point Features

The AX411 Access Point provides the features listed in Table 8 on page 10.

Table 8: AX411 Access Point Features

DescriptionHardware Feature

Power over Ethernet (PoE) or optional power supplyPower input

DescriptionSoftware Feature

IPv4Internet protocol

Static addressesIP address management

Dynamic Host Configuration Protocol (DHCP) client



Table 8: AX411 Access Point Features (continued)

MAC FilteringWLAN security

WEP

WPA Personal and Enterprise

WPA2 Personal and Enterprise

802.1x

AutoinstallationSystemmanagement

J-Webbrowser interface—forSRXSeriesdeviceconfigurationandmanagement

Junos XML protocol XML application programming interface(API)

Junos OS command-line interface (CLI)—for SRX Seriesdevice configuration andmanagement through the console,Telnet, SSH, or J-Web CLI terminal

Network and Security Manager (NSM)


AX411 Access Point Front Panel and LEDs on page 8•



AX411 Access Point Country and Channel Support

Table 9 on page 11 shows the 2.4 GHz and 5 GHz channels supported for each country

code. It also shows whether 802.11n and 40MHz channel width are supported.

Table 9: Country Codes andWireless LAN Channels

40MHzSupported

802.11nSupport

Channels Supported

BandPlan/SKUCountry

CountryCode

Radio1(5GHz)

Radio2(2.4GHz)

Radio 1(5 GHz)

Radio 2(2.4 GHz)

NYYNone1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

United ArabEmirates

AE



Table 9: Country Codes andWireless LAN Channels (continued)

40MHzSupported

802.11nSupport

Channels Supported

BandPlan/SKUCountry

CountryCode

Radio1(5GHz)

Radio2(2.4GHz)

Radio 1(5 GHz)

Radio 2(2.4 GHz)

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

Antigua andBarbuda

AG

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

NetherlandsAntilles

AN

YYY52 56 60 64 149 153 157 161165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

ArgentinaAR

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 11WorldAX411-W

AmericanSamoa

AS

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

AustriaAT

YYY36 40 44 48 52 56 60 64149 153 157 161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

AustraliaAU

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

ArubaAW

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

AzerbaijanAZ

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

BosniaBA

NNN36 40 44 48 52 56 60 64149 153 157 161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

BarbadosBB

YYY149 153 157 161 1651 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

BangladeshBD

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

BelgiumBE




40MHzSupported

802.11nSupport

Channels Supported

BandPlan/SKUCountry

CountryCode

Radio1(5GHz)

Radio2(2.4GHz)

Radio 1(5 GHz)

Radio 2(2.4 GHz)

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

BulgariaBG

NNN36 40 44 48 52 56 60 64149 153 157 161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

BahrainBH

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

BermudaBM

NNNNone1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

BruneiBN

NNNNone1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

BoliviaBO

YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

BrazilBR

NNN36 40 44 48 52 56 60 64149 153 157 161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

BahamasBS

NNNNone1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

BhutanBT

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

BelarusBY

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140 149 153 157 161 165

1 2 3 4 5 6 7 8 9 10 11FCCAX411-US

CanadaCA

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

SwitzerlandCH

YYY36 40 44 48 52 56 60 64149 153 157 161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

ChileCL

YYY149 153 157 161 1651 2 3 4 5 6 7 8 9 10 1112 13

TelecChinaCN




40MHzSupported

802.11nSupport

Channels Supported

BandPlan/SKUCountry

CountryCode

Radio1(5GHz)

Radio2(2.4GHz)

Radio 1(5 GHz)

Radio 2(2.4 GHz)

YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

ColombiaCO

YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

Costa RicaCR

NNN149 153 157 1611 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

CubaCU

NNNNone1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

Cape VerdeCV

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

CyprusCY

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

Czech RepublicCZ

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

GermanyDE

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

DenmarkDK

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

DominicaDM

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

DominicanRepublic

DO

YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

EcuadorEC




40MHzSupported

802.11nSupport

Channels Supported

BandPlan/SKUCountry

CountryCode

Radio1(5GHz)

Radio2(2.4GHz)

Radio 1(5 GHz)

Radio 2(2.4 GHz)

NNY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

EstoniaEE

YYY36 40 44 48 52 56 60 64149 153 157 161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

EgyptEG

NNY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

SpainES

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

FinlandFI

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

FalklandIslands

FK

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 11WorldAX411-W

FederatedStates ofMicronesia

FM

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

FranceFR

NNY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

UnitedKingdom

GB

YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

French GuianaGF

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

GuernseyGG

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

GibralterGI




40MHzSupported

802.11nSupport

Channels Supported

BandPlan/SKUCountry

CountryCode

Radio1(5GHz)

Radio2(2.4GHz)

Radio 1(5 GHz)

Radio 2(2.4 GHz)

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

GuadeloupeGP

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

GreeceGR

NNN36 40 44 48 52 56 60 64149 153 157 161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

GuatemalaGT

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 11WorldAX411-W

GuamGU

YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

Hong KongHK

NNN149 153 157 161 1651 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

HondurasHN

YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

CroatiaHR

NNN36 40 44 48 52 56 60 64149 153 157 161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

HaitiHT

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

HungaryHU

NYYNone1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

IndonesiaID

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

IrelandIE

YYY36 40 44 48 52 56 60 641 2 3 4 5 6 7 8 9 10 1112 13

TELECAX411-IL

IsraelIL




40MHzSupported

802.11nSupport

Channels Supported

BandPlan/SKUCountry

CountryCode

Radio1(5GHz)

Radio2(2.4GHz)

Radio 1(5 GHz)

Radio 2(2.4 GHz)

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

Isle of ManIM

YYY36 40 44 48 52 56 60 64149 153 157 161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

IndiaIN

NNN149 153 157 161NoneWorldAX411-W

IranIR

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

IcelandIS

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

ItalyIT

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

JerseyJE

YYY149 153 157 161 1651 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

JamaicaJM

YYY36 40 44 481 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

JordanJO

YNY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13 14

TELECAX411-JP

JapanJP

NNN36 40 44 481 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

KenyaKE

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

KiribatiKI

NNN149 153 157 1611 2 3 4 5 6 7 8 9 10 1112 13

TELECAX411-KR

Korea RepublicKR

NNNNone1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

KuwaitKW




40MHzSupported

802.11nSupport

Channels Supported

BandPlan/SKUCountry

CountryCode

Radio1(5GHz)

Radio2(2.4GHz)

Radio 1(5 GHz)

Radio 2(2.4 GHz)

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 11WorldAX411-W

CaymanIslandsKY

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

LAO People'sDemocraticRepublic

LA

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

LebanonLB

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

LiechtensteinLI

YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

Sri LankaLK

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

LesothoLS

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

LithuaniaLT

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

LuxembourgLU

NNY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

LatviaLV

YYY36 40 44 481 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

MoroccoMA

NNN36 40 44 48 52 56 60 641 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

MonacoMC




40MHzSupported

802.11nSupport

Channels Supported

BandPlan/SKUCountry

CountryCode

Radio1(5GHz)

Radio2(2.4GHz)

Radio 1(5 GHz)

Radio 2(2.4 GHz)

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

MacedoniaMK

NNN149 153 157 1611 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

MacaoMO

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 11WorldAX411-W

NorthernMariana Islands

MP

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

MartiniqueMQ

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

MauritaniaMR

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

MaltaMT

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

MauritiusMU

NNN36 40 44 48 52 56 60 64149 153 157 161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

MaldivesMV

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

MalawiMW

YYY36 40 44 48 52 56 60 641 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

MexicoMX

YYY36 40 44 48 52 56 60 64149 153 157 161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

MalaysiaMY

NNNNone1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

NigeriaNG




40MHzSupported

802.11nSupport

Channels Supported

BandPlan/SKUCountry

CountryCode

Radio1(5GHz)

Radio2(2.4GHz)

Radio 1(5 GHz)

Radio 2(2.4 GHz)

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

NicaraguaNI

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

NetherlandsNL

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

NorwayNO

YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

New ZealandNZ

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

OmanOM

YYY36 40 44 48 52 56 60 64149 153 157 161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

PanamaPA

YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

PeruPE

NNN36 40 44 48 52 56 60 64149 153 157 161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

Papua NewGuinea

PG

YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

PhilippinesPH

YYY149 153 157 161 1651 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

PakistanPK

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

PolandPL




40MHzSupported

802.11nSupport

Channels Supported

BandPlan/SKUCountry

CountryCode

Radio1(5GHz)

Radio2(2.4GHz)

Radio 1(5 GHz)

Radio 2(2.4 GHz)

NNN36 40 44 48 52 56 60 641 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

St. Pierre andMiquelon

PM

YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 11WorldAX411-W

Puerto RicoPR

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

PortugalPT

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

ReunionRE

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

RomaniaRO

NNNNone1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

RussiaRU

YYY36 40 44 48 52 56 60 64149 153 157 161

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

Saudi ArabiaSA

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

SwedenSE

YYY36 40 44 48 52 56 60 64149 153 157 161 165

1 2 3 4 5 6 7 8 9 10 1112 13

TELECAX411-SG

SingaporeSG

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

SloveniaSI

NNY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

SlovakRepublic

SK

NNN36 40 44 48 52 56 60 64149 153 157 161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

El SalvadorSV




40MHzSupported

802.11nSupport

Channels Supported

BandPlan/SKUCountry

CountryCode

Radio1(5GHz)

Radio2(2.4GHz)

Radio 1(5 GHz)

Radio 2(2.4 GHz)

NNN149 153 157 161NoneWorldAX411-W

SyriaSY

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

ThailandTH

NNNNone1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

TajikistanTJ

NNNNone1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

TunisiaTN

YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

TurkeyTR

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

Trinidad &Tobago

TT

YYY566064 149 153 157 161 1651 2 3 4 5 6 7 8 9 10 11TELECAX411-TW

TaiwanTW

NNN149 153 157 1611 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

TanzaniaTZ

NNNNone1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

UkraineUA

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 11WorldAX411-W

United States(MinorOutlyingIslands)

UM

YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 11FCCAX411-US

United StatesUS




40MHzSupported

802.11nSupport

Channels Supported

BandPlan/SKUCountry

CountryCode

Radio1(5GHz)

Radio2(2.4GHz)

Radio 1(5 GHz)

Radio 2(2.4 GHz)

YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

UruguayUY

NNNNone1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

UzbekistanUZ

NNNNone1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

Holy See(Vatican CityState)

VA

YYY36 40 44 48 52 56 60 64149 153 157 161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

VenezuelaVE

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

Virgin Islands(British)

VG

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165

1 2 3 4 5 6 7 8 9 10 11WorldAX411-W

Virgin Islands(UnitedStates)

VI

YYY36 40 44 48 52 56 60 64149 153 157 161 165

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

VietnamVN

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

MayotteYT

YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

ETSIAX411-E

South AfricaZA

NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140

1 2 3 4 5 6 7 8 9 10 1112 13

WorldAX411-W

ZambiaZM


AX411 Access Point Channels and Frequency Support on page 24•



AX411 Access Point Channels and Frequency Support

Table 10 on page 24 shows the 2.4 GHz channels and center frequencies supported by

theaccesspoint. Eachchannel is 22MHzwide, and thechannelsare (withoneexception)

spaced 5MHz apart, so adjacent channelswill overlap and interferewith each other. The

usual practice is to use non-overlapping channels such as 1, 6, and 11.

The exception to the 5MHz spacing is channel 14, which is separated from channel 13 by

12 MHz. Channel 14 is used only in Japan.

Table 10: AX411 Access Point 2.4 GHz Channels and Frequencies

Center Frequency (MHz)Channel

24121

24172

24223

24274

24325

24376

24427

24478

24529

245710

246211

246712

247213

248414

Table 11 on page 25 shows the 5 GHz channels and center frequencies supported by the

access point. Each channel is either 20 MHz or 40MHz wide, depending onmode. The

channels spacing varies between 5 and 45MHz, so adjacent channels will often overlap

and interfere with each other. As with 2.4 GHz channels, the usual practice is to use only

non-overlapping channels.



Table 11: AX411 Access Point 5 GHz Channels and Frequencies


518036

519038

520040

521042

522044

523046

524048

526052

528056

530060

532064

5500100

5520104

5540108

5560112

5580116

5600120

5620124

5640128

5660132

5680136

5700140

5745149

5765153



Table 11: AX411 Access Point 5 GHz Channels and Frequencies (continued)


5785157

5805161

5825165

4915183

4920184

4925185

4935187

4940188

4945189

4960192

4980196


AX411 Access Point Country and Channel Support on page 11•



AX411 Access Point Antenna Specifications

Figure 6 on page 27 and Table 12 on page 27 show the antenna gain by degree in vertical

orientation at 2.4 GHz.

Figure 6: Antenna Gain at 2.4 GHz, Vertical Orientation

g033

109

Table 12: Antenna Gain at 2.4 GHz, Vertical Orientation

0.58 dBAverage gain

2.35 dB at 360°Maximum gain

-1.43 dB at 135°Minimum gain



Figure 7onpage28andTable 13onpage28showtheantennagainbydegree inhorizontal

orientation at 2.4 GHz.

Figure 7: Antenna Gain at 2.4 GHz, Horizontal Orientation

g033

111

Table 13: Antenna Gain at 2.4 GHz, Horizontal Orientation

-4.14 dBAverage gain





Figure 8 on page 29 and Table 14 on page 29 show the antenna gain by degree in vertical

orientation at 5 GHz.

Figure 8: Antenna Gain at 5 GHz, Vertical Orientation

g033

112

Table 14: Antenna Gain at 5 GHz, Vertical Orientation

2.29 dBAverage gain





Figure9onpage30andTable 15onpage30showtheantennagainbydegree inhorizontal

orientation at 5 GHz.

Figure 9: Antenna Gain at 5 GHz, Horizontal Orientation

g033

114

Table 15: Antenna Gain at 5 GHz, Horizontal Orientation

-2.83 dBAverage gain


-37.51 dB at 60°Minimum gain (dB)



PART 2

Planning

• Preparing the Site for Installation on page 33

• Safety and Regulatory Compliance Information on page 37

• Power Guidelines, Requirements, and Specifications on page 57

• Interface Cable Specifications and Connector Pinouts on page 59




CHAPTER 3

Preparing the Site for Installation

• Site Preparation Checklist for the AX411 Access Point on page 33

• General Site Guidelines for Installing the AX411 Access Point on page 35

Site Preparation Checklist for the AX411 Access Point

The checklist in Table 16 on page 33 summarizes the tasks you need to performwhen

preparing a site for installing the AX411 Access Point.

Table 16: Site Preparation Checklist for the AX411 Access Point Installation

NotesDatePerformed ByFor More InformationItem or Task

Environment

“AX411 Access Point PhysicalSpecifications” on page 7

Verify thatenvironmental factorssuch as temperatureand humidity do notexceed devicetolerances.

Power

“AX411 Access Point SiteElectrical Wiring Guidelines”on page 57

Measure distancebetween externalpower sources anddevice installationsite.

Wall Installation

Obtain the requiredwall mount bracket.


Verify that the areaselectedmeets theminimumrequirements.


Table 16: Site Preparation Checklist for the AX411 Access Point Installation (continued)


“Tools and Parts Required toInstall theAX411AccessPoint”on page 65

Verify that you havethe required hardwareto proceed with theinstallation.

Desktop Installation




Verify that you havethe required hardwareto proceed with theinstallation.

Overhead Installation

Obtain the requiredoverhead enclosure.




Verify that you havethe required tools andparts to proceed withthe installation.

“Installing the AX411 AccessPoint Mounting Bracket in anOverhead Enclosure” onpage 72

Install the accesspoint mountingbracket inside theenclosure.

“Attaching the AX411 AccessPoint to aMounting Bracket inan Overhead Enclosure” onpage 72

Attach the accesspoint to the mountingbracket.

See the instructions providedwith the overhead enclosure.

Install the enclosurecontaining the accesspoint.

Cables

“Interface Cable andWireSpecifications for the AX411Access Point” on page 59

Acquire cables andconnectors.



Table 16: Site Preparation Checklist for the AX411 Access Point Installation (continued)


Review themaximumdistance allowed foreach cable. Choosethe length of cablebased on the distancebetweenthehardwarecomponents beingconnected.

Plan the cable routingandmanagement.


General Site Guidelines for Installing the AX411 Access Point on page 35•

• Tools and Parts Required to Install the AX411 Access Point on page 65

• AX411 Access Point Setup Overview on page 65

General Site Guidelines for Installing the AX411 Access Point

Observe the following general guidelines when installing the AX411 Access Point:

• To prevent overheating, the airflow around the chassis must be unrestricted. Allow

sufficient clearancebetween the frontandbackof thechassisandadjacentequipment.

Ensure that there is adequate circulation in the installation location.

• Follow the electrostatic discharge (ESD) procedures to avoid damaging equipment.

ESD can cause components to fail completely or intermittently over time.






Chapter 3: Preparing the Site for Installation



CHAPTER 4

Safety and Regulatory ComplianceInformation

• AX411 Access Point Definitions of SafetyWarning Levels on page 37

• AX411 Access Point General Safety Guidelines andWarnings on page 39

• AX411 Access Point Fire Suppression Procedures and Equipment on page 43

• AX411 Access Point Installation InstructionsWarnings on page 44

• AX411 Access Point Maintenance and Operational Safety Guidelines and

Warnings on page 45

• AX411 Access Point Electrical Safety Guidelines andWarnings on page 50

• AX411 Access Point Agency Approvals on page 51

• AX411 Access Point Compliance Statements for EMC Requirements on page 52

• AX411 Access Point Compliance Statements for Environmental

Requirements on page 53

• AX411 Access Point Compliance Statements for Acoustic Noise on page 54

• AX411 Access Point WiFi Interoperability on page 54

AX411 Access Point Definitions of SafetyWarning Levels

This guide uses the following three levels of safety warnings:

NOTE: Youmight find this information helpful in a particular situation ormight otherwise overlook it.

CAUTION: You need to observe the specified guidelines to avoidminor injuryor discomfort to you or severe damage to the access point.

WARNING: This symbolmeansdanger.Youare inasituation thatcouldcausebodily injury. Before you work on any equipment, be aware of the hazards


involved with electrical circuitry and be familiar with standard practices forpreventing accidents.

Waarschuwing Dit waarschuwingssymbool betekent gevaar. U verkeert ineen situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enigeapparatuur gaat werken, dient u zich bewust te zijn van de bij elektrischeschakelingen betrokken risico's en dient u opde hoogte te zijn van standaardmaatregelen om ongelukken te voorkomen.

Varoitus Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voijohtaa ruumiinvammaan.Ennenkuin työskenteletminkään laitteistonparissa,ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisistaonnettomuuksien ehkäisykeinoista.

AttentionCe symbole d'avertissement indique un danger. Vous vous trouvezdansunesituationpouvantcauserdesblessuresoudesdommagescorporels.Avant de travailler sur un équipement, soyez conscient des dangers poséspar les circuits électriques et familiarisez-vous avec les procédurescouramment utilisées pour éviter les accidents.

Warnung DiesesWarnsymbol bedeutet Gefahr. Sie befinden sich in einerSituation, die zu einer Körperverletzung führen könnte. Bevor Sie mit derArbeit an irgendeinemGerät beginnen, seien Sie sich der mit elektrischenStromkreisen verbundenen Gefahren und der Standardpraktiken zurVermeidung von Unfällen bewußt.

AvvertenzaQuesto simbolo di avvertenza indica un pericolo. La situazionepotrebbe causare infortuni alle persone. Prima di lavorare su qualsiasiapparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici edessere al corrente delle pratiche standard per la prevenzione di incidenti.

AdvarselDette varselsymbolet betyr fare. Du befinner deg i en situasjon somkan føre til personskade. Før du utfører arbeid på utstyr, må du vareoppmerksom på de faremomentene som elektriske kretser innebærer, samtgjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker.

Aviso Este símbolo de aviso indica perigo. Encontra-se numa situação quelhepoderá causar danos físicos. Antes de começar a trabalhar comqualquerequipamento, familiarize-se com os perigos relacionados com circuitoseléctricos, e com quaisquer práticas comuns que possam prevenir possíveisacidentes.

¡Atención! Este símbolo de aviso significa peligro. Existe riesgo para suintegridad física. Antes demanipular cualquier equipo, considerar los riesgosque entraña la corriente eléctrica y familiarizarse con los procedimientosestándar de prevención de accidentes.

Varning!Denna varningssymbol signalerar fara. Du befinner dig i en situationsom kan leda till personskada. Innan du utför arbete på någon utrustning



måste du varamedveten om farornamed elkretsar och känna till vanligtförfarande för att förebygga skador.


AX411 Access Point General Safety Guidelines andWarnings on page 39•



• AX411 Access Point Maintenance and Operational Safety Guidelines andWarnings on

page 45



AX411 Access Point General Safety Guidelines andWarnings

• General Safety Guidelines andWarnings on page 39

• Qualified Personnel Warning on page 40

• Restricted Access AreaWarning on page 40

• Preventing Electrostatic Discharge Damage to the Access Point on page 42

General Safety Guidelines andWarnings

The following guidelines help ensure your safety and protect the access point from

damage. The list of guidelines might not address all potentially hazardous situations in

your working environment, so be alert and exercise good judgment at all times.

• Perform only the procedures explicitly described in this guide. Make sure that only

authorized service personnel perform other system services.

• Keep the area around the chassis clear and free from dust before, during, and after

installation.

• Keep tools away from areas where people could trip on them.

• Wear safety glasses if you are working under any conditions that could be hazardous

to your eyes.

• Do not perform any actions that create a potential hazard to people or make the

equipment unsafe.

• Never install or manipulate wiring during electrical storms.

• Never install electrical jacks in wet locations unless the jacks are specifically designed

for wet environments.

• Do not open or remove chassis covers or sheet metal parts unless instructions are

provided in this guide. Such an action could cause severe electrical shock.

• Do not push or force any objects through any opening in the chassis frame. Such an

action could result in electrical shock or fire.


Chapter 4: Safety and Regulatory Compliance Information

• Avoid spilling liquid onto theaccesspoint chassis or ontoanyaccesspoint component.

Such an action could cause electrical shock or damage the access point.

• Avoid touching uninsulated electrical wires or terminals that have not been

disconnected from their power source. Such an action could cause electrical shock.

Qualified PersonnelWarning

WARNING: Only trainedandqualified personnel should install or replace theaccess point.

Waarschuwing Installatie en reparaties mogen uitsluitend door getraind enbevoegd personeel uitgevoerd worden.

VaroitusAinoastaankoulutettu japätevähenkilökuntasaaasentaatai vaihtaatämän laitteen.

Attention Tout installation ou remplacement de l'appareil doit être réalisépar du personnel qualifié et compétent.

WarnungGerät nur vongeschultem, qualifiziertemPersonal installierenoderauswechseln lassen.

Avvertenza Solo personale addestrato e qualificato deve essere autorizzatoad installare o sostituire questo apparecchio.

Advarsel Kun kvalifisert personell med riktig opplæring bør montere ellerbytte ut dette utstyret.

Aviso Este equipamento deverá ser instalado ou substituído apenas porpessoal devidamente treinado e qualificado.

¡Atención! Estos equipos deben ser instalados y reemplazadosexclusivamenteporpersonal técnicoadecuadamentepreparadoycapacitado.

Varning! Denna utrustning ska endast installeras och bytas ut av utbildadoch kvalificerad personal.

Restricted Access AreaWarning

WARNING: The access point is intended for installation in restricted accessareas. A restricted access area is an area to which access can be gained onlyby service personnel through the use of a special tool, lock and key, or othermeans of security, and which is controlled by the authority responsible forthe location.

WaarschuwingDit toestel isbedoeldvoor installatieopplaatsenmetbeperktetoegang.Eenplaatsmetbeperkte toegang iseenplaatswaar toegangslechtsdoor servicepersoneel verkregen kan worden door middel van een speciaal



instrument, een slot en sleutel, of een ander veiligheidsmiddel, en welkebeheerd wordt door de overheidsinstantie die verantwoordelijk is voor delocatie.

Varoitus Tämä laite on tarkoitettu asennettavaksi paikkaan, johon pääsy onrajoitettua. Paikka, johon pääsy on rajoitettua, tarkoittaa paikkaa, johon vainhuoltohenkilöstö pääsee jonkin erikoistyökalun, lukkoon sopivan avaimentai jonkin muun turvalaitteen avulla ja joka on paikasta vastuussa olevientoimivaltaisten henkilöiden valvoma.

Attention Cet appareil est à installer dans des zones d'accès réservé. Cesdernières sontdeszonesauxquelles seul lepersonneldeservicepeutaccéderen utilisant un outil spécial, unmécanisme de verrouillage et une clé, ou toutautre moyen de sécurité. L'accès aux zones de sécurité est sous le contrôlede l'autorité responsable de l'emplacement.

Warnung Diese Einheit ist zur Installation in Bereichenmit beschränktemZutritt vorgesehen. Ein Bereichmit beschränktem Zutritt ist ein Bereich, zudem nurWartungspersonal mit einem Spezialwerkzeugs, Schloß undSchlüssel oder anderer Sicherheitsvorkehrungen Zugang hat, und der vondem für die Anlage zuständigen Gremium kontrolliert wird.

AvvertenzaQuestaunitàdeveessere installata inun'areaadaccesso limitato.Un'area ad accesso limitato è un'area accessibile solo a personale diassistenza tramite un'attrezzo speciale, lucchetto, o altri dispositivi disicurezza, ed è controllata dall'autorità responsabile della zona.

Advarsel Denne enheten er laget for installasjon i områder med begrensetadgang.Etområdemedbegrensetadganggir kunadgangtil servicepersonalesom bruker et spesielt verktøy, lås og nøkkel, eller en annensikkerhetsanordning, og det kontrolleres av den autoriteten som er ansvarligfor området.

AvisoEstaunidade foi concebidapara instalaçãoemáreasdeacesso restrito.Uma área de acesso restrito é uma área à qual apenas temacesso o pessoalde serviço autorizado, que possua uma ferramenta, chave e fechaduraespecial, ou qualquer outra forma de segurança. Esta área é controlada pelaautoridade responsável pelo local.

¡Atención! Esta unidad ha sido diseñada para instalarse en áreas de accesorestringido. Área de acceso restringido significa un área a la que solamentetieneaccesoelpersonaldeserviciomediante lautilizacióndeunaherramientaespecial, cerradura con llave, o algún otromedio de seguridad, y que estábajo el control de la autoridad responsable del local.

Varning! Denna enhet är avsedd för installation i områdenmed begränsattillträde. Ett områdemed begränsat tillträde får endast tillträdas avservicepersonal med ett speciellt verktyg, lås och nyckel, eller annansäkerhetsanordning, och kontrolleras av den auktoritet som ansvarar förområdet.



Preventing Electrostatic Discharge Damage to the Access Point

Many access point hardware components are sensitive to damage from static electricity.

Some components can be impaired by voltages as low as 30 V. You can easily generate

potentially damaging static voltages whenever you handle plastic or foam packing

material or if youmove components across plastic or carpets. Observe the following

guidelines to minimize the potential for electrostatic discharge (ESD) damage, which

can cause intermittent or complete component failures:

• Always use an ESDwrist strap or ankle strap, and verify that it is in direct contact with

your skin.

CAUTION: For safety, periodically check the resistance value of the ESDstrap. Themeasurement should be in the range of 1 to 10 Mohms.

• When handling any component that is removed from the chassis, verify that the

equipment end of your ESD strap is attached to one of the ESD points on the chassis.

• Avoid contact between the component and your clothing. ESD voltages emitted from

clothing can still damage components.

• When removing or installing a component, always place it component-side up on an

antistatic surface, in anantistatic card rack, or in anelectrostatic bag. If youare returning

a component, place it into an electrostatic bag before packing it.

Figure 10: Placing a Component into an Electrostatic Bag


AX411 Access Point Definitions of SafetyWarning Levels on page 37•






page 45



AX411 Access Point Fire Suppression Procedures and Equipment

In the event of a fire emergency involving devices and other network equipment, the

safety of people is the primary concern. Establish procedures for protecting people in

the event of a fire emergency, provide safety training, and properly provision fire-control

equipment and fire extinguishers.

In addition, establish procedures to protect your equipment in the event of a fire

emergency. Juniper Networks products should be installed in an environment suitable

for electronic equipment. We recommend that fire suppression equipment be available

in the event of a fire in the vicinity of the equipment and that all local fire, safety, and

electrical codes and ordinances be observed when installing and operating your

equipment.

In theeventofanelectrical hazardoranelectrical fire, first turnpoweroff to theequipment

at the source. Then use a Type C fire extinguisher to extinguish the fire. Type C fire

extinguishers, which use noncorrosive fire retardants such as carbon dioxide (CO2) and

Halotron™, are most effective for suppressing electrical fires. Type C fire extinguishers

displace the oxygen from the point of combustion to eliminate the fire. For extinguishing

fire on or around equipment that draws air from the environment for cooling, use this

type of inert oxygen displacement extinguisher instead of an extinguisher that leave

residues on equipment.

Do not use multipurpose Type ABC chemical fire extinguishers (dry chemical fire

extinguishers) near Juniper Networks equipment. The primary ingredient in these fire

extinguishers is monoammonium phosphate, which is very sticky and difficult to clean.

In addition, in minute amounts of moisture, monoammonium phosphate can become

highly corrosive and corrodes most metals.

Any equipment in a room in which a chemical fire extinguisher has been discharged is

subject to premature failure and unreliable operation. The equipment is considered to

be irreparably damaged.

NOTE: Tokeepwarrantieseffective,donotuseadrychemical fireextinguisherto control a fire at or near a Juniper Networks access point. If a dry chemicalfire extinguisher is used, the unit is no longer eligible for coverage under aservice agreement.

We recommend that you dispose of any irreparably damaged equipment in an

environmentally responsible manner.








page 45



AX411 Access Point Installation InstructionsWarnings

WARNING: Read the installation instructions before you connect the accesspoint to a power source.

WaarschuwingRaadpleegde installatie-aanwijzingenvoordatuhetsysteemmet de voeding verbindt.

VaroitusLueasennusohjeetennen järjestelmänyhdistämistävirtalähteeseen.

AttentionAvantdebrancher lesystèmesur lasourced'alimentation,consulterles directives d'installation.

Warnung Lesen Sie die Installationsanweisungen, bevor Sie das System andie Stromquelle anschließen.

AvvertenzaConsultare le istruzionidi installazioneprimadicollegare il sistemaall'alimentatore.

Advarsel Les installasjonsinstruksjonene før systemet kobles til strømkilden.

Aviso Leia as instruções de instalação antes de ligar o sistema à sua fontede energia.

¡Atención! Ver las instrucciones de instalación antes de conectar el sistemaa la red de alimentación.

Varning! Läs installationsanvisningarna innan du kopplar systemet till dessströmförsörjningsenhet.






page 45





AX411 Access Point Maintenance and Operational Safety Guidelines andWarnings

• Battery HandlingWarning on page 45

• Jewelry Removal Warning on page 46

• Lightning Activity Warning on page 47

• Operating TemperatureWarning on page 48

• Product Disposal Warning on page 49

Battery HandlingWarning

WARNING: Replacing the battery incorrectly might result in an explosion.Replace the battery only with the same or equivalent type recommended bythemanufacturer. Disposeof usedbatteries according to themanufacturer'sinstructions.

Waarschuwing Er is ontploffingsgevaar als de batterij verkeerd vervangenwordt. Vervang de batterij slechts met hetzelfde of een equivalent type datdoor de fabrikant aanbevolen is. Gebruikte batterijendienenovereenkomstigfabrieksvoorschriften weggeworpen te worden.

Varoitus Räjähdyksen vaara, jos akku on vaihdettu väärään akkuun. Käytävaihtamiseen ainoastaan saman- tai vastaavantyyppistä akkua, joka onvalmistajansuosittelema.Hävitäkäytetytakutvalmistajanohjeidenmukaan.

Attention Danger d'explosion si la pile n'est pas remplacée correctement.Ne la remplacer que par une pile de type semblable ou équivalent,recommandée par le fabricant. Jeter les piles usagées conformément auxinstructions du fabricant.

Warnung Bei Einsetzen einer falschen Batterie besteht Explosionsgefahr.Ersetzen Sie die Batterie nur durch den gleichen oder vomHerstellerempfohlenen Batterietyp. Entsorgen Sie die benutzten Batterien nach denAnweisungen des Herstellers.

Avvertenza Pericolo di esplosione se la batteria non è installatacorrettamente.Sostituiresoloconunadi tipougualeoequivalente, consigliatadalproduttore. Eliminare lebatterieusatesecondo le istruzionidelproduttore.

Advarsel Det kan være fare for eksplosjon hvis batteriet skiftes på feil måte.Skift kunmed sammeeller tilsvarende type somer anbefalt av produsenten.Kasser brukte batterier i henhold til produsentens instruksjoner.

AvisoExiste perigo de explosão se a bateria for substituída incorrectamente.Substitua a bateria por uma bateria igual ou de um tipo equivalenterecomendado pelo fabricante. Destrua as baterias usadas conforme asinstruções do fabricante.



¡Atención! Existe peligro de explosión si la batería se reemplaza demaneraincorrecta. Reemplazar la batería exclusivamente con el mismo tipo o elequivalente recomendado por el fabricante. Desechar las baterías gastadassegún las instrucciones del fabricante.

Varning!Explosionsfara vid felaktigt batteribyte. Ersätt endast batterietmedsamma batterityp som rekommenderas av tillverkaren eller motsvarande.Följ tillverkarens anvisningar vid kassering av använda batterier.

Jewelry RemovalWarning

WARNING: Before working on equipment that is connected to power lines,remove jewelry, including rings, necklaces, and watches. Metal objects heatup when connected to power and ground and can cause serious burns orweld themetal object to the terminals.

Waarschuwing Alvorens aan apparatuur te werken die met elektrischeleidingen is verbonden, sieraden (inclusief ringen, kettingen en horloges)verwijderen. Metalen voorwerpen worden warmwanneer zemet stroom enaarde zijn verbonden, en kunnen ernstige brandwonden veroorzaken of hetmetalen voorwerp aan de aansluitklemmen lassen.

Varoitus Ennen kuin työskentelet voimavirtajohtoihin kytkettyjen laitteidenparissa, otapois kaikki korut (sormukset, kaulakorut ja kellotmukaan lukien).Metalliesineet kuumenevat, kun ne ovat yhteydessä sähkövirran ja maankanssa, janevoivataiheuttaavakaviapalovammoja tai hitsatametalliesineetkiinni liitäntänapoihin.

AttentionAvantd'accéderàcetéquipementconnectéaux lignesélectriques,ôter toutbijou(anneaux,colliersetmontrescompris). Lorsqu'ilssontbranchésà l'alimentation et reliés à la terre, les objets métalliques chauffent, ce quipeutprovoquerdesblessuresgravesousouder l'objetmétalliqueauxbornes.

Warnung Vor der Arbeit an Geräten, die an das Netz angeschlossen sind,jeglichen Schmuck (einschließlich Ringe, Ketten und Uhren) abnehmen.Metallgegenstände erhitzen sich, wenn sie an das Netz und die Erdeangeschlossen werden, und können schwere Verbrennungen verursachenoder an die Anschlußklemmen angeschweißt werden.

Avvertenza Prima di intervenire su apparecchiature collegate alle linee dialimentazione, togliersi qualsiasi monile (inclusi anelli, collane, braccialettied orologi). Gli oggetti metallici si riscaldano quando sono collegati tra puntidi alimentazione emassa: possono causare ustioni gravi oppure il metallopuò saldarsi ai terminali.

Advarsel Fjern alle smykker (inkludert ringer, halskjeder og klokker) før duskal arbeidepåutstyr somer koblet til kraftledninger.Metallgjenstander som



er koblet til kraftledninger og jord blir svært varme og kan forårsake alvorligebrannskader eller smelte fast til polene.

Aviso Antes de trabalhar em equipamento que esteja ligado a linhas decorrente, retire todas as jóias que estiver a usar (incluindo anéis, fios erelógios). Os objectosmetálicos aquecerão em contacto com a corrente eem contacto com a ligação à terra, podendo causar queimaduras graves ouficarem soldados aos terminais.

¡Atención! Antes de operar sobre equipos conectados a líneas dealimentación, quitarse las joyas (incluidos anillos, collares y relojes). Losobjetosdemetal secalientancuandoseconectana laalimentaciónyatierra,lo que puede ocasionar quemaduras graves o que los objetosmetálicosqueden soldados a los bornes.

Varning! Tag av alla smycken (inklusive ringar, halsband och armbandsur)innanduarbetarpåutrustningsomärkopplad till kraftledningar.Metallobjekthettas upp när de kopplas ihopmed ström och jord och kan förorsakaallvarliga brännskador; metallobjekt kan också sammansvetsasmedkontakterna.

Lightning ActivityWarning

WARNING: Donotworkon thesystemorconnectordisconnectcablesduringperiods of lightning activity.

Waarschuwing Tijdens onweer dat gepaard gaat met bliksem, dient u nietaan het systeem te werken of kabels aan te sluiten of te ontkoppelen.

Varoitus Älä työskentele järjestelmän parissa äläkä yhdistä tai irrotakaapeleita ukkosilmalla.

AttentionNe pas travailler sur le système ni brancher ou débrancher lescâbles pendant un orage.

Warnung Arbeiten Sie nicht am System und schließen Sie keine Kabel anbzw. trennen Sie keine ab, wenn es gewittert.

AvvertenzaNon lavorare sul sistema o collegare oppure scollegare i cavidurante un temporale con fulmini.

AdvarselUtfør aldri arbeidpåsystemet, eller koble kabler til eller fra systemetnår det tordner eller lyner.

AvisoNão trabalhe no sistema ou ligue e desligue cabos durante períodosdemau tempo (trovoada).

¡Atención!No operar el sistema ni conectar o desconectar cables durante eltranscurso de descargas eléctricas en la atmósfera.



Varning!Vid åska skall du aldrig utföra arbete på systemet eller ansluta ellerkoppla loss kablar.

Operating TemperatureWarning

WARNING: To prevent the access point from overheating, do not operate itin an area that exceeds themaximum recommended ambient temperatureof 122°F (50°C). To prevent airflow restriction, allow at least 6 in. (15.2 cm)of clearance around the ventilation openings.

WaarschuwingOm te voorkomen dat welke access point van de JuniperNetworksaccesspointdanookoververhit raakt, dientudezeniet tebedienenop een plaats waar demaximale aanbevolen omgevingstemperatuur van50°Cwordt overschreden. Om te voorkomen dat de luchtstroomwordtbeperkt, dient er minstens 15,2 cm speling rond de ventilatie-openingen tezijn.

Varoitus Ettei Juniper Networks access point-sarjan reititin ylikuumentuisi,sitä ei saa käyttää tilassa, jonka lämpötila ylittää korkeimman suositellunympäristölämpötilan 50°C. Ettei ilmanvaihto estyisi, tuuletusaukkojenympärille on jätettävä ainakin 15,2 cm tilaa.

Attention Pour éviter toute surchauffe des routeurs de la gamme JuniperNetworks access point, ne l'utilisez pas dans une zone où la températureambiante est supérieure à 50°C. Pour permettre un flot d'air constant,dégagezunespaced'aumoins 15,2 cmautourdesouverturesdeventilations.

WarnungUmeinenaccesspointderaccesspointvorÜberhitzungzuschützen,darf dieser nicht in einer Gegend betrieben werden, in der dieUmgebungstemperatur das empfohlene Maximum von 50°C überschreitet.UmLüftungsverschlußzuverhindern, achtenSiedarauf, daßmindestens 15,2cm lichter Raum um die Lüftungsöffnungen herum frei bleibt.

Avvertenza Per evitare il surriscaldamento dei access point, non adoperateliin un locale che ecceda la temperatura ambientale massima di 50°C. Perevitareche lacircolazionedell'aria sia impedita, lasciateunospaziodi almeno15.2 cm di fronte alle aperture delle ventole.

AdvarselUnngåoveropphetingaveventuelle rutere i JuniperNetworksaccesspoint Disse skal ikke brukes på steder der den anbefalte maksimaleomgivelsestemperaturenoverstiger50°C(122°F).Sørg forat klaringen rundtlufteåpningene er minst 15,2 cm (6 tommer) for å forhindre nedsattluftsirkulasjon.

Aviso Para evitar o sobreaquecimento do encaminhador Juniper Networksaccess point, não utilize este equipamento numa área que exceda atemperaturamáxima recomendada de 50°C. Para evitar a restrição à



circulaçãodear, deixepelomenosumespaçode 15,2cmàvoltadasaberturasde ventilação.

¡Atención! Para impedir que un encaminador de la serie Juniper Networksaccesspoint se recaliente, no lohaga funcionarenunáreaen laquesesuperela temperatura ambientemáxima recomendada de 50°C. Para impedir larestricciónde laentradadeaire, dejeunespaciomínimode 15,2 cmalrededorde las aperturas para ventilación.

Varning! Förhindra att en Juniper Networks access point överhettas genomatt inte använda den i ett område där denmaximalt rekommenderadeomgivningstemperaturen på50°Cöverskrids. Förhindra att luftcirkulationeninskränksgenomattse till attdet finns fritt utrymmepåminst 15,2cmomkringventilationsöppningarna.

Product DisposalWarning

WARNING: Disposalof thisproductmustbehandledaccording toall nationallaws and regulations.

Waarschuwing Dit produkt dient volgens alle landelijke wetten envoorschriften te worden afgedankt.

VaroitusTämän tuotteen lopullisesta hävittämisestä tulee huolehtia kaikkiavaltakunnallisia lakeja ja säännöksiä noudattaen.

Attention Lamise au rebut définitive de ce produit doit être effectuéeconformément à toutes les lois et réglementations en vigueur.

Warnung Dieses Produkt muß den geltenden Gesetzen und Vorschriftenentsprechend entsorgt werden.

Avvertenza L'eliminazione finale di questo prodotto deve essere eseguitaosservando le normative italiane vigenti in materia

AdvarselEndeligdisponeringavdetteproduktetmåskje ihenholdtil nasjonalelover og forskrifter.

Aviso A descartagem final deste produto deverá ser efectuada de acordocom os regulamentos e a legislação nacional.

¡Atención! El desecho final de este producto debe realizarse según todas lasleyes y regulaciones nacionales

Varning!Slutlig kasseringavdennaproduktbör skötas i enlighetmed landetsalla lagar och föreskrifter.










AX411 Access Point Electrical Safety Guidelines andWarnings

• In Case of Electrical Accident on page 50

• General Electrical Safety Guidelines andWarnings on page 50

In Case of Electrical Accident

If an electrical accident results in an injury, take the following actions in this order:

1. Use caution. Be aware of potentially hazardous conditions that could cause further

injury.

2. Disconnect power from the access point.

3. If possible, send another person to get medical aid. Otherwise, assess the condition

of the victim, then call for help.

General Electrical Safety Guidelines andWarnings

• Install theaccesspoint in compliancewith the following local, national, or international

electrical codes:

• United States—National Fire Protection Association (NFPA 70), United States

National Electrical Code

• Canada—Canadian Electrical Code, Part 1, CSA C22.1

• Other countries—International Electromechanical Commission (IEC) 60364, Part 1

through Part 7

• Evaluated to the TN power system

• Locate the emergency power-off switch for the room in which you are working so that

if an electrical accident occurs, you can quickly turn off the power.

• Donotworkalone if potentially hazardousconditionsexist anywhere in yourworkspace.

• Never assume thatpower is disconnected fromacircuit. Always check thecircuit before

starting to work.

• Carefully look for possible hazards in your work area, such asmoist floors, ungrounded

power extension cords, andmissing safety grounds.



• Operate the access point within marked electrical ratings and product usage

instructions.

• For the access point and peripheral equipment to function safely and correctly, use

the cables and connectors specified for the attached peripheral equipment, andmake

certain they are in good condition.







page 45


AX411 Access Point Agency Approvals

The access point complies with the following standards:

• Safety:

• CSA 60950-1 (2003) Safety of Information Technology Equipment

• UL 60950-1 (2003) Safety of Information Technology Equipment

• EN 60950-1 (2001) Safety of Information Technology Equipment

• IEC 60950-1 (2001) Safety of Information Technology Equipment (with country

deviations)

• EMC:

• EN 300 386 V1.3.3 (2005) TelecomNetwork Equipment - EMC requirements

• EMI:

• FCC Part 15 Class B (2007) USA Radiated Emissions

• EN 55022 Class B (2006) European Radiated Emissions

• VCCI Class B (2007) Japanese Radiated Emissions



• Immunity:

• EN 55024 +A1+A2 (1998) Information Technology Equipment Immunity

Characteristics

• EN-61000-3-2 (2006) Power Line Harmonics

• EN-61000-3-3 +A1 +A2 +A3 (1995) Power Line Voltage Fluctuations

• EN-61000-4-2 +A1 +A2 (1995) Electrostatic Discharge

• EN-61000-4-3 +A1+A2 (2002) Radiated Immunity

• EN-61000-4-4 (2004) Electrical Fast Transients

• EN-61000-4-5 (2006) Surge

• EN-61000-4-6 (2007) Immunity to Conducted Disturbances

• EN-61000-4-11 (2004) Voltage Dips and Sags


AX411 Access Point WiFi Interoperability on page 54•


• AX411 Access Point Compliance Statements for Environmental Requirements on

page 53


AX411 Access Point Compliance Statements for EMC Requirements

Canada

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

European Community

This is a Class B product.

Japan

The preceding translates as follows:

This is a Class B product based on the standard of the Voluntary Control Council for

Interference by Information Technology Equipment (VCCI). If this product is used near



a radio or television receiver in a domestic environment, it may cause radio interference.

Install and use the equipment according to the instruction manual.

United States

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.


AX411 Access Point Agency Approvals on page 51•


page 53


AX411 Access Point Compliance Statements for Environmental Requirements

This topic includes the compliance statement for the following environmental

requirement:

Lithium Battery

Batteries in this product are not based onmercury, lead, or cadmium substances. The

batteriesused in thisproductare incompliancewithEUDirectives91/157/EEC,93/86/EEC,

and 98/101/EEC. The product documentation includes instructional information about

the proper method of reclamation and recycling.







AX411 Access Point Compliance Statements for Acoustic Noise

Maschinenlärminformations-Verordnung - 3. GPSGV, der höchste Schalldruckpegel

beträgt 70 dB(A) oder weniger gemäss EN ISO 7779.

Translation:

Themaximum emitted sound pressure level is 70 dB(A) or less per EN ISO 7779.





page 53

AX411 Access PointWiFi Interoperability

The AX411 Access Point holds theWiFi Alliance interoperability certifications described

in this section.

Wi-Fi interoperability certification ID number: WFA7729

IEEE standards:

• IEEE 802.11a

• IEEE 802.11b

• IEEE 802.11g

• IEEE 802.11n draft 2.0

• IEEE 802.11d

• IEEE 802.11h

Security:

• WPA - Enterprise, Personal

• WPA2 - Enterprise, Personal

EAP types:

• EAP-TLS

• EAP-TTLS/MSCHAPv2

• PEAPv0/EAP-MSCHAPv2

• PEAPv1/EAP-GTC

• EAP-SIM



Multimedia:

• WMM


• AX411 Access Point Agency Approvals on page 51



page 53






CHAPTER 5

Power Guidelines, Requirements, andSpecifications

• AX411 Access Point Site Electrical Wiring Guidelines on page 57

• AX411 Access Point Power Supply Specifications and Requirements on page 58

AX411 Access Point Site ElectricalWiring Guidelines

Table 17 on page 57 describes the factors youmust consider while planning the electrical

wiring for the AX411 Access Point at your site.

CAUTION: It is particularly important to provide a properly grounded andshielded environment and to use electrical surge-suppression devices.

Table 17: Site Electrical Wiring Guidelines for the AX411 Access Point

GuidelineSiteWiring Factor

To ensure that signaling functions optimally:

• Install wires correctly.

Improperly installed wires can emit radio interference.

• Do not exceed the recommended distances or pass wiresbetween buildings.

Thepotential for damage from lightning strikes increases ifwiresexceed recommended distances or if wires pass betweenbuildings.

• Shield all conductors.

The electromagnetic pulse (EMP) caused by lightning candamage unshielded conductors and destroy electronic devices.

Signaling limitations

To reduce or eliminate the emission of RFI from your site wiring:

• Use twisted-pair cable with a good distribution of groundingconductors.

• Useahigh-quality twisted-pair cablewithonegroundconductorfor each data signal when applicable, if you must exceed therecommended distances.

Radio frequencyinterference (RFI)


Table 17: Site Electrical Wiring Guidelines for the AX411 Access Point (continued)

GuidelineSiteWiring Factor

Provide a properly grounded and shielded environment and useelectrical surge-suppression devices.

Strong sources of electromagnetic interference (EMI) can causethe following damage:

• Destroy the signal drivers and receivers in the device

• Conduct power surges over the lines into the equipment,resulting in an electrical hazard

NOTE: If your site is susceptible toproblemswithEMC,particularlyfrom lightning or radio transmitters, youmay want to seek expertadvice.

ElectromagneticCompatibility (EMC)

CAUTION: To comply with intrabuilding lightning/surge requirements, theintrabuilding wiringmust be shielded. The shielding for the wiringmust begrounded at both ends.


AX411 Access Point Power Supply Specifications and Requirements on page 58•

AX411 Access Point Power Supply Specifications and Requirements

The AC power system electrical specifications for the AX411 Access Point are listed in

Table 18 on page 58.

Table 18: Power Supply Electrical Specifications for the AX411 Access Point

SpecificationPower Requirement

100 to 240 VACAC input voltage

50 to 60 HzAC input line frequency

0.65 AmaxAC system current rating

WARNING: The AC power cord for the access point is intended for use withthe device only and not for any other use.


• AX411 Access Point Site Electrical Wiring Guidelines on page 57



CHAPTER 6

Interface Cable Specifications andConnector Pinouts

• Interface Cable andWire Specifications for the AX411 Access Point on page 59

• RJ-45 Connector Pinouts for the AX411 Access Point Ethernet Port on page 59

• RJ-45 Connector Pinouts for the AX411 Access Point Console Port on page 60

Interface Cable andWire Specifications for the AX411 Access Point

Table 19 on page 59 lists the specifications for the cables that connect to ports on the

AX411 Access Point.

Table 19: Cable andWire Specifications for Ports and on the AX411 Access Point

DeviceReceptacleMaximum LengthCable SpecificationPort

RJ-456 ft (1.83 m)RS-232 (EIA-232) serial cableConsole port

RJ-45328 ft (100m)Category 5e or Category 6 cable orequivalent suitable for 1000Base-Tand PoE operation

Ethernet port


RJ-45 Connector Pinouts for the AX411 Access Point Ethernet Port on page 59•


RJ-45 Connector Pinouts for the AX411 Access Point Ethernet Port

The Ethernet port on the front panel is an autosensing 10/100/1000-Mbps Ethernet

RJ-45 receptacle that accepts an Ethernet cable for connecting the access point to the

SRX Series device that manages it.

Figure 11 on page 60 shows the RJ-45 cable connector.


Figure 11: Ethernet Cable Connector (RJ-45)

Table 20 on page 60 describes the RJ-45 connector pinouts for the ETHERNET port.

Table 20: RJ-45 Connector Pinouts for the Access Point Ethernet Port

SignalPin

TX+1

TX -2

RX+3

PoE V+4

PoE V+5

RX—6

PoE V-7

PoE V-8


Interface Cable andWire Specifications for the AX411 Access Point on page 59•


RJ-45 Connector Pinouts for the AX411 Access Point Console Port

The console port on the front panel is an RJ-45 receptacle that accepts an RJ-45 cable

for connecting the AX411 Access Point to the serial port on a laptop or desktop

management workstation for diagnostics or troubleshooting.

Figure 12 on page 60 shows the RJ-45 connector for the console port.

Figure 12: Console Cable Connector

Table 21 on page 61 describes the RJ-45 connector pinouts for the CONSOLE port.



Table 21: RJ-45 Connector Pinouts for Access Point Console Port

DescriptionSignalPin

Request to SendRTS1

Data Terminal ReadyDTR2

Transmit DataTXD3

Signal GroundGround4

Signal GroundGround5

Receive DataRXD6

Data Set ReadyDSR/DCD7

Clear to SendCTS8


• Interface Cable andWire Specifications for the AX411 Access Point on page 59

• RJ-45 Connector Pinouts for the AX411 Access Point Ethernet Port on page 59


Chapter 6: Interface Cable Specifications and Connector Pinouts



PART 3

Installation

• Installation Overview on page 65

• Unpacking the Access Point on page 67

• Installing the Access Point on page 69

• Connecting and Powering On the Access Point on page 77




CHAPTER 7

Installation Overview



Tools and Parts Required to Install the AX411 Access Point

Youmust have the following tools and parts to install the AX411 Access Point:

• CAT5e or CAT6 Ethernet Cable of appropriate length

• Mounting bracket for wall-mounting or overhead-mounting the access point

• Overhead enclosure for overhead-mounting the access point

• Screws or wall anchors for wall-mounting the access point

• Screwdriver or wrench appropriate for the wall-mounting screws or anchors


Site Preparation Checklist for the AX411 Access Point on page 33•



AX411 Access Point Setup Overview

After you have prepared your installation site, you are ready to unpack and install the

AX411AccessPoint. It is important toproceed through the installationprocessasdescribed

in Table 22 on page 66.

When you install the access point as described in Table 22 on page 66, the services

gateway loads a default configuration onto the access point, which establishes basic

WLAN parameters.

After you have set up the access point and established basicWLAN connectivity, see the

Junos OSWLAN Configuration and Administration Guide and Junos OS CLI Reference for

information on performing advancedWLAN configuration.


Table 22: Installation Process Order for the AX411 Access Point

For More InformationTaskStep

“AX411 Access Point General Safety Guidelines andWarnings”on page 39

Review the safety guidelines.1

“Site Preparation Checklist for the AX411 Access Point” onpage 33

Verify that you have prepared your site for theinstallation of the access point using the checklist.

2

“Unpacking the AX411 Access Point” on page 67

“Verifying Parts Received with the AX411 Access Point” onpage 67

Unpack the access point and verify that all partsare present.

3

“Installing theAX411 AccessPoint onaFlat Surface” onpage69

“Installing the AX411 Access Point on aWall” on page 69

“Installing the AX411 Access Point in an Overhead Enclosure”on page 71

Install the access point.4

Installing the AX411 Access Point Antennas

“Connecting the AX411 Access Point to the SRX Series Device”on page 79

“Providing Power to the AX411 Access Point Using Power overEthernet” on page 80

“Providing Power to the AX411 Access Point Using the PowerSupply” on page 80

Connect the access point to the SRX Series deviceand to power.

5

“AX411AccessPointWireless LAN Initial SoftwareConfigurationOverview” on page 85“Installing Licenses for the AX411 AccessPoint on the SRX Series Device” on page 89“Configuring AX411Access Point Country-Specific Settings” on page 90

Configure the wireless LAN.6

“Testing Connectivity to the AX411 Access Point Wireless LAN”on page 94

Test connectivity to the wireless LAN.7







CHAPTER 8

Unpacking the Access Point

• Unpacking the AX411 Access Point on page 67

• Verifying Parts Received with the AX411 Access Point on page 67

Unpacking the AX411 Access Point

The AX411 Access Point is shipped in a cardboard carton.

NOTE: The device is maximally protected inside the shipping carton. Do notunpack it until you are ready to begin installation.

To unpack the access point:

1. Open the box in which the device is shipped.

2. Verify the parts received against the lists in “Verifying Parts Received with the AX411

Access Point” on page 67.

3. Store the shipping box and packing material in case you need to return or move the

device at a later time.


Verifying Parts Received with the AX411 Access Point on page 67•

Verifying Parts Receivedwith the AX411 Access Point

The AX411 Access Point shipping carton contains a packing list that includes all parts

and accessories available with the device. Check the parts in the shipment against the

items on the packing list. The packing list specifies the part numbers and descriptions of

each part in your order.

If any part is missing, contact your Juniper Networks customer service representative.

The shipping carton contains the chassis and parts listed in Table 23 on page 68.


Table 23: Parts List for the AX411 Access Point

QuantityComponent

1Access point

3Antennas

1Juniper Networks ProductWarranty

1End User License Agreement

1AX411 Access Point Getting Started Guide

1Security Products Safety Guide

1Juniper Compliance Form Letter

1Product Registration


• Unpacking the AX411 Access Point on page 67



CHAPTER 9

Installing the Access Point

• Installing the AX411 Access Point on a Flat Surface on page 69

• Installing the AX411 Access Point on aWall on page 69

• Installing the AX411 Access Point in an Overhead Enclosure on page 71

• Removing the AX411 Access Point Plastic Cover on page 74

Installing the AX411 Access Point on a Flat Surface

You can install the AX411 Access Point on a desk, on a table, or on another level surface.

Thedevice is shippedwith rubber feetattached.The rubber feetarenecessary tostabilize

the device on the surface.

To install the device on a level surface:

1. Make sure that the rubber feet are attached to the bottom of the chassis.

2. Place the device on the surface with the Juniper Networks logo facing up.


Site Preparation Checklist for the AX411 Access Point on page 33•

Installing the AX411 Access Point on aWall

To install the AX411 Access Point on a wall, perform the following procedures:

1. Installing the AX411 Access Point Mounting Bracket on aWall on page 69

2. Attaching theAX411AccessPoint toaMountingBracket InstalledonaWall onpage70

Installing the AX411 Access Point Mounting Bracket on aWall

To install the access point mounting bracket on a wall:

1. Obtain the optional mounting bracket from your Juniper Networks reseller. The

mounting bracket is not supplied with the access point.

2. Locate the place on the wall where you intended to mount the access point.


3. Use themounting bracket as a template to mark the locations for two screws that

secure the mounting bracket to the wall. If practical, use screw holes on opposite

sides or edges of the mounting bracket.

4. If necessary, install anchors for the screws to distribute theweight of the access point

into the wall.

5. Attach themounting bracket to the wall using screws appropriate to the wall and

anchoring system.

Figure 13: Attaching the Mounting Bracket to aWall

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See Also Attaching theAX411 Access Point to aMounting Bracket Installed on aWall on page 70•

Attaching the AX411 Access Point to aMounting Bracket Installed on aWall

To attach the AX411 Access Point to its mounting bracket:

1. If you are installing the AX411 Access Point on a wall above a suspended ceiling, first

remove the plastic cover from the access point as described in “Removing the AX411

Access Point Plastic Cover” on page 74.

2. Locate the two pins protruding from the underside of the access point.

3. Orient the access point so that the captive screw on the rear panel matches the tab

on themounting bracket.

4. Press the access point against the mounting bracket so that the two pins go through

the enlarged portions of the keyhole slots on the raised ears at each edge of the

mounting bracket.



5. Slide the access point so that the pins engage the narrower portions of the keyhole

slots in the mounting bracket.

6. Secure the access point to the mounting bracket by tightening the captive screw on

the rear panel of the access point.

Figure 14: Attaching the Access Point to the Mounting Bracket

Engage pins in slots

Tighten captive screw(opposite side)

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See Also Removing the AX411 Access Point Plastic Cover on page 74•

• Installing the AX411 Access Point Mounting Bracket on aWall on page 69

Installing the AX411 Access Point in an Overhead Enclosure

This procedure describes how to install the AX411 Access Point in a typical overhead

enclosure, in this case the OberonWireless model 1052-00 enclosure with 34–ZDUAL

antennas. For installation in other overhead enclosures, see the specific instructions

provided with the enclosure.

To install the access point in an overhead enclosure, perform the following procedures:

1. Installing the AX411 Access Point Mounting Bracket in an Overhead

Enclosure on page 72

2. Attaching the AX411 Access Point to a Mounting Bracket in an Overhead

Enclosure on page 72

3. Connecting External Antennas to the AX411 Access Point on page 73

4. Installing the Overhead Enclosure Containing the AX411 Access Point on page 74


Chapter 9: Installing the Access Point

Installing the AX411 Access Point Mounting Bracket in an Overhead Enclosure

Use the hardware provided with the overhead enclosure to install the mounting bracket

inside the enclosure. Attach the bracket inside the enclosure with at least two screws of

size 8-32 or M4 or larger. For specific procedures, see the instructions provided with the

enclosure.

Figure 15: Installing the Mounting Bracket in an Overhead Enclosure

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See Also Attaching the AX411 Access Point to a Mounting Bracket in an Overhead Enclosure on

page 72

•

• Connecting External Antennas to the AX411 Access Point on page 73

• Installing the Overhead Enclosure Containing the AX411 Access Point on page 74

Attaching the AX411 Access Point to aMounting Bracket in an Overhead Enclosure

To attach the AX411 Access Point to amounting bracket installed inside an overhead

enclosure:

1. Locate the two pins protruding from the underside of the access point.

2. Orient the access point so that the captive screw on the rear panel matches the tab

on themounting bracket.



3. Press the access point against the mounting bracket so that the two pins go through

the enlarged portions of the keyhole slots on the raised ears at each edge of the

mounting bracket.

4. Slide the access point so that the pins engage the narrower portions of the keyhole

slots in the mounting bracket.

5. Secure the access point to the mounting bracket by tightening the captive screw on

the rear panel of the access point.

Figure 16: Attaching the Access Point to the Mounting Bracket

Engage pins in slots

Tighten captive screw(opposite side)

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105

See Also Installing theAX411AccessPointMountingBracket inanOverheadEnclosureonpage72•



Connecting External Antennas to the AX411 Access Point

For overhead enclosures with external antennas, use this procedure to connect the

external antennas:

1. If necessary, install the antennas in the enclosure. Refer to the instructions provided

with the antennas and the enclosure.

2. Connect one antenna cable to each antenna connector on the back of the AX411

Access Point and tighten it finger tight. The order and arrangement of the antenna

connections do not matter.



3. Arrange the antenna cables within the enclosure so that they do not interfere with

the opening or closing of the enclosure door. If necessary, use cable ties to bundle the

antenna cables neatly.


• Attaching the AX411 Access Point to a Mounting Bracket in an Overhead Enclosure on

page 72


Installing the Overhead Enclosure Containing the AX411 Access Point

See the instructions providedwith the overhead enclosure to install the enclosure at your

site.



page 72


Removing the AX411 Access Point Plastic Cover

The decorative plastic cover of the AX411 Access Point does not meet flammability

requirements for installations in environmental airspaces. The space above a suspended

ceilingmay constitute an environmental airspace if it is used as a plenum for the building

ventilation system. Youmust remove the plastic cover whenever you install the access

point in an environmental airspace. You can remove the plastic cover without affecting

the operation or performance of the access point.

To remove the plastic cover:

1. Turn the access point over so that the underside of the device faces upward.

2. Locate the retaining latches at each corner that latch the plastic cover onto themetal

chassis. The latches are shown in Figure 17 on page 75.



Figure 17: Releasing the Plastic Cover

Release latches at oneedge of chassis and liftmetal chassis edge slightly Release latches at

remaining edge and liftmetal chassis out ofplastic cover

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119

3. On one edge of the access point, press both tabs away from themetal chassis while

simultaneously lifting that edge of the chassis away from the plastic cover.

4. Repeat Step 3 for the remaining edge of the chassis.

5. Lift the metal chassis away from the plastic cover.


• Installing theAX411AccessPointMountingBracket inanOverheadEnclosureonpage72


page 72






CHAPTER 10

Connecting and Powering On the AccessPoint

• AX411 Access Point Connection Overview on page 77


• Connecting the AX411 Access Point to the SRX Series Device on page 79

• Providing Power to the AX411 Access Point Using Power over Ethernet on page 80

• Providing Power to the AX411 Access Point Using the Power Supply on page 80

• Powering On and Powering Off the AX411 Access point on page 81

AX411 Access Point Connection Overview

To establish a wireless LAN using AX411 Access Points, you connect the access point to

the SRX Series device and to a power source, as shown in Figure 18 on page 78.


Figure 18: AX411 Access Point Basic Connections

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Omit power supply ifconnecting access pointto Power over Ethernet(PoE) port.

Table 24 on page 78 describes the connections.

Table 24: AX411 Access Point Basic Connections

For More InformationConnection

Installing the AX411 Access Point Antennas

“Connecting External Antennas to the AX411 Access Point”on page 73

Access point antennas

“Connecting the AX411 Access Point to the SRX SeriesDevice” on page 79

Ethernet connection to SRXSeries device

“Providing Power to the AX411 Access Point Using Powerover Ethernet” on page 80

“Providing Power to the AX411 Access Point Using the PowerSupply” on page 80

“Powering On and Powering Off the AX411 Access point” onpage 81

Connection to a power source


Installing the AX411 Access Point Antennas•






Connecting External Antennas to the AX411 Access Point

For overhead enclosures with external antennas, use this procedure to connect the

external antennas:

1. If necessary, install the antennas in the enclosure. Refer to the instructions provided

with the antennas and the enclosure.

2. Connect one antenna cable to each antenna connector on the back of the AX411

Access Point and tighten it finger tight. The order and arrangement of the antenna

connections do not matter.

3. Arrange the antenna cables within the enclosure so that they do not interfere with

the opening or closing of the enclosure door. If necessary, use cable ties to bundle the

antenna cables neatly.


Installing theAX411AccessPointMountingBracket inanOverheadEnclosureonpage72•


page 72


Connecting the AX411 Access Point to the SRX Series Device

To connect the AX411 Access Point to the SRX Series device:

1. Locate the port on the SRX Series device to which you are connecting the access

point. We recommend that you use a port other than ge-0/0/0 unless you are using

an advanced configuration. If you are providing power to the access point usingPower

over Ethernet (PoE), make sure that the port supports PoE.

2. Connect one end of a CAT5e or CAT6 Ethernet cable to the intended port on the SRX

Series device.

3. Connect the other end of the cable to the Ethernet port on the access point.


AX411 Access Point Connection Overview on page 77•

• Installing the AX411 Access Point Antennas




Chapter 10: Connecting and Powering On the Access Point

Providing Power to the AX411 Access Point Using Power over Ethernet

The preferred method of supplying power to the AX411 Access Point is with Power over

Ethernet (PoE). This technology allows the transmission of electrical power to remote

devices over the same cables that the Ethernet traffic uses.

To connect the access point to a PoE power source:

1. Locate a PoE-capable port on the device to which you are connecting the access

point. If you are connecting the access point directly to the SRX Series Services

Gateway, ensure that the services gateway has PoE capability. See the hardware

guide for your SRX Series Services Gateway for information about PoE.

2. If necessary, enablePoEon the interface towhich youare connecting theaccesspoint.

For an SRX Series Services Gateway, the Junos OS command-line interface (CLI)

command for enabling PoE on a port is:

set poe interface interface-namemaximum-power 12.4

To enable PoE on all PoE-capable ports:

set poe interface all maximum-power 12.4

3. Connect the access point to the PoE port using a standard CAT5e or CAT6 Ethernet

cable.

4. After connecting the access point to the PoE port, check the Power LED on the top of

the access point to make sure the device is receiving power.


Powering On and Powering Off the AX411 Access point on page 81•





Providing Power to the AX411 Access Point Using the Power Supply

If you do not use Power over Ethernet (PoE) to provide power to the AX411 Access Point,

youmust use the power supply.

To connect the access point to the power supply:

1. Obtain the power supply from your Juniper Networks reseller. The power supply is not

provided with the access point.

2. Connect the DC power cable on the power supply to the access point.



3. Connect the AC power cord to the socket on the power supply.

4. Plug the AC power cord into an AC power outlet at your site.

5. Check thePowerLEDon the topof theaccesspoint tomakesure thedevice is receiving

power.


Powering On and Powering Off the AX411 Access point on page 81•





Powering On and Powering Off the AX411 Access point

The access point does not have a dedicated power switch. The access point is powered

on whenever either of the following two conditions is met:

• The access point is receiving power from an Ethernet connection configured for Power

over Ethernet (PoE)

• The access point is connected to the optional power supply

To power on the access point:

1. Do one of the following:

• Connect the access point Ethernet port to an Ethernet connection configured for

PoE.

• Connect the Power connector on the front panel of the access point to the optional

power supply.

2. Check that the Power LED on the top of the access point lights steadily green.

To power off the access point:

1. Do one of the following:

• If the access point is powered by PoE, disconnect the Ethernet cable connected to

the access point Ethernet port.

• If the access point is powered by the optional power supply, disconnect the power

supply from the Power connector on the access point front panel.

2. Check that the Power LED on the top of the access point is unlit.


Chapter 10: Connecting and Powering On the Access Point







PART 4

Configuration

• Configuration Overview on page 85

• Configuring the AX411 Access Point Wireless LAN on page 89




CHAPTER 11

Configuration Overview

• AX411 Access Point Wireless LAN Initial Software Configuration Overview on page 85

AX411 Access PointWireless LAN Initial Software Configuration Overview

Theprocedures in this topicdescribehowtoestablish communicationbetween theAX411

Access Point and the SRX Series Services Gateway that manages it. When this

communication is established, the Status LED on the access point lights green, showing

that the access point is being managed by the services gateway. Then the services

gateway loads a default configuration onto the access point that establishes a basic

wireless LAN.

Once you have established communication between the access point and the services

gateway, you can perform advanced software configuration of the access point as

described in the Junos OSWLAN Configuration and Administration Guide.

If one or more access points are connected to the built-in Ethernet ports on the services

gateway other than ge-0/0/0, and the ports are in their factory default configuration,

each access point will automatically obtain an IP address using DHCP, and the services

gateway will deliver a default configuration to the access point. The Status LED on the

access point will light green, showing that the access point is being managed by the

services gateway. By default, the services gateway will accommodate up to two access

points. You can connect and usemore than two access points if you also install access

point licenses on the services gateway.

For services gateways in the SRX200 line, the factory default settings establish a VLAN

consisting of all of the built-in ports except 0/0 (interface ge-0/0/0). These ports all

have a family setting of “ethernet-switching.” The VLAN has a logical interface that has

an IPaddressandbelongs to theTrust zone.DHCP is enabled for theVLAN.Accesspoints

connected to these ports operate in Layer 2 management mode by default.

For theSRX650ServicesGateway, the factorydefault settingsestablisha logical interface

for each of the four built-in Ethernet ports except ge-0/0/0. Each logical interface has

an IPaddress andbelongs to theTrust zone.DHCP is enabledoneachport. Accesspoints

connected to these ports operate in Layer 3 management mode by default.

For more information about access point Layer 2 and Layer 3 management modes, see

the Junos OSWLAN Configuration and Administration Guide.


The easiest way to check whether the services gateway is properly configured to

communicate with the access point is to perform the sequence of tasks described in

Table 25 on page 86. If at the end of this sequence the Status LED on the access point

is steady green and you can detect the juniper-default wireless network with a laptop or

other Wi-Fi device, the services gateway is properly configured.

Table 25: AX411 Access PointWireless LAN Basic Software Configuration

For More InformationTask

“Installing Licenses for the AX411 Access Pointon the SRX Series Device” on page 89

Install accesspoint licenseson theSRXSeriesServicesGateway (only required formore thantwo access points).

“Connecting the AX411 Access Point to the SRXSeries Device” on page 79

Check that the access point is connected tothe services gateway.

“PoweringOnandPoweringOff theAX411Accesspoint” on page 81

Check that the access point is powered on.

“ConfiguringAX411AccessPointCountry-SpecificSettings” on page 90

“AX411 Access Point Country and ChannelSupport” on page 11

Configure country-specific settings (onlyrequired forETSI andWorldwide regionaccesspoints with SKUs AX411–E and AX411–W).

“Testing Connectivity to the AX411 Access PointWireless LAN” on page 94

Test connectivity to the AX411 Access Pointwireless LAN.

Themost important aspect of the services gateway configuration is that the access point

must be able to obtain an IP address from the services gateway using DHCP. The access

pointmust obtain an IP address using DHCP in order for the services gateway tomanage

the access point, even if the access point is configured to use a static IP address. The

factory default configuration for services gateways in the SRX200 line enables DHCP

for the logical interfaceof theVLAN towhichall of thebuilt-in ports except0/0 (interface

ge-0/0/0) belong. The factory default configuration for SRX650 Services Gateways

enables DHCP on the logical interface for each of the built-in ports except 0/0.

If the ports of your services gateway are not in their factory default configurations, see

“AX411 Access Point Configuration Example: Layer 2 Mode (CLI)” on page 95 and “AX411

Access Point Configuration Example: Layer 3 Mode (CLI)” on page 97 for examples of

how you can configure the services gateway ports for access points in Layer 2 or Layer

3 operation.


• Installing Licenses for the AX411 Access Point on the SRX Series Device on page 89


• Configuring AX411 Access Point Country-Specific Settings on page 90

• Testing Connectivity to the AX411 Access Point Wireless LAN on page 94

• AX411 Access Point Configuration Example: Layer 2 Mode (CLI) on page 95





Chapter 11: Configuration Overview



CHAPTER 12

Configuring the AX411 Access PointWireless LAN


• Configuring AX411 Access Point Country-Specific Settings on page 90




• Returning the AX411 Access Point to the Factory Default Settings on page 98

Installing Licenses for the AX411 Access Point on the SRX Series Device

You can connect and use up to twoAX411 Access Points on the services gatewaywithout

obtaining an access point license. To connect more than two access points, youmust

obtain an access point license and install it on the services gateway. You obtain access

point licenses from your Juniper Networks representative or reseller.

Licenses are available for two access points. The licenses are cumulative; for example,

if you have a services gateway that comes with support for two access points and you

install a two-access-point license (SKU AX411-2), you can configure andmanage up to

four access points.

Licenses are delivered in the form of a text file containing a block of alphanumeric data,

as shown in the following example:

li29183743 4ky27y acasck 82fsj6 jzsn4q ix8i8d adj7kr 8uq38t ix8i8d jzsn4q ix8i8d 4ky27y acasck 82fsj6 ii8i7e adj7kr 8uq38t ks2923 a9382e

The following two procedures describe how to install an access point license key using

the CLI and the J-Web interface. For more information aboutmanaging licenses, see the

Junos OS Administration Guide.


With theCommand-Line

Interface

1. Open the file containing the license in a text editor and copy the text of the license

onto the clipboard.

2. If you have not already done so, establish a console connection with the SRX Series

Services Gateway as described in the hardware guide for the services gateway, and

log into the CLI.

3. At the CLI prompt, enter:

admin@srx650–tp# request system license add terminal

4. When prompted, type or paste the license text.

5. Press Ctrl+D.

6. Commit your changes:

admin@srx650–tp# commitcommit complete

With the J-WebInterface

1. Start the J-Web interface by browsing to the IP address of themanagement interface

on the services gateway.

2. ChooseMaintain > Licenses to navigate to the License page.

3. In the Installed Licenses area, click Add to open the Add Licenses window.

4. In the License Key Text box, type or paste the license text.

5. ClickOK.


AX411 Access Point Wireless LAN Initial Software Configuration Overview on page 85•


Configuring AX411 Access Point Country-Specific Settings

Undermost circumstances, you do not need to set any country-specific settings in order

to install, configure, and use the access point. However, the following two access point

versions are supplied with the country code set to a null value:

• ETSI (SKU AX411-E)

• Worldwide (SKU AX411-W)



For these units, youmust set the country code and two other country-specific settings

before you can use the access point.

To configure the country code and the two other country-specific settings, perform one

of the following procedures before testing connectivity to the access point:

With theCommand-Line

Interface

1. Find your country in the country and channel support table in “AX411 Access Point

Country and Channel Support” on page 11 and write down the following:

• The two-letter country code in the first column

• Whether theword “None”appears in either of theRadio 1 orRadio2columns (fourth

and fifthcolumns)under the “ChannelsSupported”header, and, if so,whichcolumn

in which it appears

• Whether 40 MHz channel bandwidth is supported for the 2.4 GHz frequency band

(Radio 2), shown in the seventh column

• Whether 40 MHz channel bandwidth is supported for the 5 GHz frequency band

(Radio 1), shown in the eighth column

2. If you have not already done so, establish a console connection with the SRX Series

Services Gateway as described in the hardware guide for the services gateway, and

log into the CLI.

3. Enter configuration mode:

admin@> editEntering configurationmode

4. Create an access point instance in the SRX Series device configuration:

admin@# set wlan access-point namemac-addressmac_address

where name is the name you want to apply to the access point andmac_address is

theMACaddresswrittenon the serial number label on thebottomof theaccesspoint.

For example:

admin@# set wlan access-point silver mac-address 0012cfc75dc0

5. Set the country code for the access point instance:

admin@# set wlan access-point name access-point-options country country_code

where country_code is the two-letter country code for your location, entered in

uppercase letters.

For example:

admin@# set wlan access-point silver access-point-options country GB

6. If either 2.4 GHz or 5 GHz operation is not allowed in your country, as indicated by the

word “None” in either the fourth or fifth column of the table, use the following CLI

command to disable either the 2.4 GHz radio (Radio 2) or the 5 GHz radio (Radio 1)

as appropriate:


Chapter 12: Configuring the AX411 Access Point Wireless LAN

admin@# set wlan access-point name radio 1|2 radio-options radio-off

7. If 40MHz channel bandwidth is not supported for the 2.4 GHz frequency band in your

country, as indicated by an “N” in the seventh column of the table, use the following

CLI command to set the 2.4 GHz channel bandwidth to 20MHz. The default channel

bandwidth is 40 MHz, so if the column contains “Y” you can skip to the next step:

admin@# set wlan access-point name radio 2 radio-options channel bandwidth 20

8. If 40 MHz channel bandwidth is not supported for the 5 GHz frequency band in your

country, as indicated by an “N” in the eighth column of the table, use the following CLI

command to set the 5 GHz channel bandwidth to 20 MHz. The default channel

bandwidth is 40 MHz, so if the column contains “Y” you can skip to the next step:

admin@# set wlan access-point name radio 1 radio-options channel bandwidth 20


admin@#> commitcommit complete

With the J-WebInterface

1. Find your country in the country and channel support table in “AX411 Access Point

Country and Channel Support” on page 11 and write down the following:

• Whether theword “None”appears in either of theRadio 1 orRadio2columns (fourth

and fifthcolumns)under the “ChannelsSupported”header, and, if so,whichcolumn

it appears in

• Whether 40 MHz channel bandwidth is supported for the 2.4 GHz frequency band

(Radio 2), shown in the seventh column

• Whether 40 MHz channel bandwidth is supported for the 5 GHz frequency band

(Radio 1), shown in the eighth column

2. If youhavenotalreadydoneso, start the J-Web interfacebybrowsing to the IPaddress

or hostname of the SRX Series device.

3. In J-Web, chooseConfigure>Wireless LAN>Settings to open theWlan Settings pane.

4. On theWlan Settings pane, click the Add button above the access point list.



5. On the Add - Access Point dialog box:

a. In the Access point name box, type a name for the access point.

b. In theMAC address box, enter theMAC address printed on the serial number label

on the bottom of the access point.

c. In the Country menu, choose the country in which the access point is operating.

6. At the bottom of the Add - Access Point dialog box, clickOK.

7. On the lower part of theWlan Settings pane, click theAdd button above the radio list.

The Add - Radio dialog box opens with the Radio tab at the front.

8. On the Add - Radio dialog box Radio tab:

a. From the Radio Typemenu, choose Radio 1 (the 5 GHz radio).

b. If 5 GHz operation is not allowed in your country, as indicated by the word “None”

in the fifth column of the table, mark the Disabled radio button below the Radio

Typemenu.

c. Click the Radio Settings tab to bring it to the front.

d. If 40 MHz channel bandwidth is not supported for the 5 GHz frequency band in

your country, as indicated by an “N” in the eighth column of the table, click the

Channel Bandwidth menu and choose 20 to set the 5 GHz channel bandwidth to

20 MHz. The default channel bandwidth is 40 MHz, so if the column contains “Y”

you can skip this step.

9. At the bottom of the Add - Radio dialog box, clickOK.

10. On the lower part of theWlan Settings pane, click theAdd button above the radio list.

The Add - Radio dialog box opens with the Radio tab at the front.



11. On the Add - Radio dialog box Radio tab:

a. From the Radio Typemenu, choose Radio 2 (the 2.4 GHz radio).

b. If 2.4 GHz operation is not allowed in your country, as indicated by theword “None”

in the fourth column of the table, mark the Disabled radio button below the Radio

Typemenu.

c. Click the Radio Settings tab to bring it to the front.

d. If 40 MHz channel bandwidth is not supported for the 2.4 GHz frequency band in

your country, as indicated by an “N” in the seventh column of the table, click the

Channel Bandwidth menu and choose 20 to set the 2.4 GHz channel bandwidth

to 20 MHz. The default channel bandwidth is 40 MHz, so if the column contains

“Y” you can skip this step.

12. At the bottom of the Add - Radio dialog box, clickOK.

13. At the top of the J-Web window, choose Commit Options > Commit.


AX411 Access Point Country and Channel Support on page 11•

• AX411 Access Point Wireless LAN Initial Software Configuration Overview on page 85


Testing Connectivity to the AX411 Access PointWireless LAN

After you have installed and connected the AX411 Access Point and configured the SRX

Series device with basic settings, test whether the wireless LAN is functioning.

1. Confirm that the access point is connected to the services gateway. We recommend

that you connect the access point to an Ethernet port other than ge-0/0/0.

2. Confirm that the Power LED on the access point is lit steady green, showing that the

access point is powered on.

3. Confirm that the Status LED on the access point is lit steady green, showing that the

access point is being managed by the services gateway.

4. Use a laptop computer or other wireless device to view the available networks near

where the access point is installed. You should find a security-enabled network with



juniper-default as its SSID. The default wireless LAN settings are described in

Table 26 on page 95.

5. Connect to the juniper-default network. When prompted for aWPA2-PSK security

key, enter juniper-wireless.

Table 26: AX411 Access Point Default Configuration Settings

ValueParameter

juniper-defaultSSID

EnabledSSID broadcast

WPA2–PSKSecurity

juniper-wirelessWPA2–PSK Security Key

AESEncapsulation


AX411 Access Point Wireless LAN Initial Software Configuration Overview on page 85•

• Powering On and Powering Off the AX411 Access point on page 81


AX411 Access Point Configuration Example: Layer 2 Mode (CLI)

The following example shows one way to use the Junos OS CLI to configure the services

gateway so that access points are in Layer 2 management mode similar to the factory

default configuration in the SRX200 line of services gateways. The example shown in

the procedure below is based on configuring Gigabit Ethernet ports on a GPIM installed

in slot 1 of an SRX650 Services Gateway, but you can adapt it for use in other situations.

For information about other configurations see the Junos OSWLAN Configuration and

Administration Guide and the Junos OS Interfaces and Routing Configuration Guide.

1. Establish a CLI session with the services gateway and log in to the device.


configure[edit]admin@srx650–tp#

3. Create an interface range containing the access point ports:

admin@srx650–tp# set interfaces interface-range AP-interfacesmember ge-1/0/0admin@srx650–tp# set interfaces interface-range AP-interfacesmember ge-1/0/1admin@srx650–tp# set interfaces interface-range AP-interfacesmember ge-1/0/2admin@srx650–tp# set interfaces interface-range AP-interfacesmember ge-1/0/3



admin@srx650–tp# set interfaces interface-range AP-interfacesmember ge-1/0/4

4. Configure the interface range for family type “ethernet-switching” andmake its

interfaces members of a VLAN:

admin@srx650–tp# set interfaces interface-range AP-interfaces unit 0 familyethernet-switching vlanmembers vlan-trust

5. Configure a logical interface with an IP address for the VLAN:

admin@srx650–tp# set interfaces vlan unit 0 family inet address 192.168.1.5

6. Add the VLAN logical interface to the Trust security zone:

admin@srx650–tp# set security zones security-zone trust interfaces vlan.0

7. Configure a DHCP router entry for the VLAN IP address:

admin@srx650–tp# set system services dhcp router 192.168.1.5

8. Configure a DHCP pool with IP addresses for the access points and wireless clients:

admin@srx650–tp# set system services dhcp pool 192.168.1.0/24 address-range low192.168.1.2 high 192.168.1.254

9. Configure the VLANwith an ID number and designate its Layer 3 interface as the

interface you created in Step 5:

admin@srx650–tp# set vlans vlan-trust vlan-id 3admin@srx650–tp# set vlans vlan-trust l3-interface vlan.0

10. Configure a DHCP pool with IP addresses for the access points and wireless clients:


11. Enable HTTP and HTTPSWebmanagement services on the VLAN interface:

admin@srx650–tp# set system services web-management http interface vlan.0admin@srx650–tp# set system services web-management https interface vlan.0





AX411 Access Point Configuration Example: Layer 3Mode (CLI)

The following example shows one way to use the Junos OS CLI to configure the services

gateway so that access points are in Layer 3 management mode similar to the factory

default configurationof thebuilt-in ports on theSRX650ServicesGateway. Theexample

shown in the procedure below is based on configuring Gigabit Ethernet ports 0 through

4 on a GPIM installed in slot 1 of an SRX650 Services Gateway, but you can adapt it for

use in other situations. For information about other configurations, see the Junos OS

WLAN Configuration and Administration Guideand the Junos OS Interfaces and Routing

Configuration Guide.

1. Establish a CLI session with the services gateway and log in to the device.


configure[edit]admin@srx650–tp#

3. Create logical interfaces for the ports to which the access points are connected:

admin@srx650–tp# set interfaces ge–1/0/0 unit 0 family inet address 192.168.4.1/24admin@srx650–tp# set interfaces ge–1/0/1 unit 0 family inet address 192.168.5.1/24admin@srx650–tp# set interfaces ge–1/0/2 unit 0 family inet address 192.168.6.1/24admin@srx650–tp# set interfaces ge–1/0/3 unit 0 family inet address 192.168.7.1/24admin@srx650–tp# set interfaces ge–1/0/4 unit 0 family inet address 192.168.8.1/24

4. Configure DHCP gateway addresses for each of the ports:

admin@srx650–tp# set systemservicesdhcppool 192.168.4.0/24address-range low192.168.4.2 high 192.168.4.254





5. Configure DHCP address pools for each of the ports:

admin@srx650–tp# set system services dhcp pool 192.168.4.0/24 router 192.168.4.1admin@srx650–tp# set system services dhcp pool 192.168.5.0/24 router 192.168.5.1admin@srx650–tp# set system services dhcp pool 192.168.6.0/24 router 192.168.6.1admin@srx650–tp# set system services dhcp pool 192.168.7.0/24 router 192.168.7.1admin@srx650–tp# set system services dhcp pool 192.168.8.0/24 router 192.168.8.1

6. Add each logical interface to a valid security zone:

admin@srx650–tp# set security zones security-zone trust interfaces ge–1/0/0.0admin@srx650–tp# set security zones security-zone trust interfaces ge–1/0/1.0



admin@srx650–tp# set security zones security-zone trust interfaces ge–1/0/2.0admin@srx650–tp# set security zones security-zone trust interfaces ge–1/0/3.0admin@srx650–tp# set security zones security-zone trust interfaces ge–1/0/4.0



Returning the AX411 Access Point to the Factory Default Settings

Normally, the AX411 Access Point returns itself to factory default settings every time it

restarts. The access point then obtains an IP address from the services gateway that

manages it and waits for the services gateway to deliver its configuration settings. If the

access point does not receive its IP address and configuration from the services gateway

and the Status LED does not light steadily green, youmight find it necessary tomanually

return the access point to the factory default settings.

To return the AX411 Access Point to factory default settings:

1. Connect the access point’s console connector to your computer’s serial port using an

Ethernet cable and the DB9-to-RJ45 adapter used to configure SRX Series Services

Gateways.

2. Establish a console session with the access point using a program such as

HyperTerminal and the following settings:

• Bits per second: 115200

• Data bits: 8

• Parity: None

• Stop bits: 1

• Flow control: None

3. Restart the access point:

• If the access point is powered by Power over Ethernet (PoE), disconnect and then

reconnect the Ethernet cable at the Ethernet port on the access point.

• If the access point is powered by the optional power supply, disconnect and then

reconnect the power supply at the power connector on the access point.

The access point startupmessages scroll up the HyperTerminal window.

4. Watch for the AP Startupmain menu to appear in the HyperTerminal window:

AP Startup -- Main Menu

1 - Start AP Application2 - Display Utility MenuSelect (1, 2):



5. Within five seconds, enter 2 to open the Utility menu. If the access point does notdetect a response within five seconds, it continues its start sequence. If youmiss the

five-second window, go back to step 3 of this procedure.

The AP Startupmenu opens:

AP Startup -- Utility Menu1 - Reset to factory default configuration2 - Continue to boot

6. At the AP Startupmenu prompt, enter 1.

7. The access point resets itself to its factory default settings and continues its starting

sequence.





PART 5

Maintenance

• Maintaining the Hardware on page 103




CHAPTER 13

Maintaining the Hardware

• Routine Maintenance Procedures for the AX411 Access Point on page 103

RoutineMaintenance Procedures for the AX411 Access Point

Purpose For optimum access point performance, perform preventive maintenance procedures

regularly.

Action • Inspect the installation site for moisture, loose wires or cables, and excessive dust.

• Make sure that the power cable is arranged so it does not obstruct access to other

device components.

• Make sure that airflow is unobstructed around the device and into the air intake vents.

• Check the Status LEDs on the top of the device.


• Monitoring the AX411 Access Point with the LEDs on page 107

• Monitoring the AX411 Access Point with the Command-Line Interface on page 108




PART 6

Monitoring

• Monitoring the Access Point on page 107

• Troubleshooting the Access Point on page 111

• Juniper Networks Technical Assistance Center on page 113

• Returning the Access Point on page 115




CHAPTER 14

Monitoring the Access Point



Monitoring the AX411 Access Point with the LEDs

At regular intervals, check the AX411 Access Point LEDs to make sure that the access

point is functional and has not encountered an error condition.

Under normal operating circumstances, the access point LEDs will be in the condition

shown in Table 27 on page 107.

Table 27: Access Point LED Normal Indications

DescriptionStateColorLED

The access point is powered on and operatingnormally.

On steadilyGreenPower

The access point is being managed by the SRXSeries Services Gateway.

On steadilyGreenStatus

The 5 GHz radio is enabled and broadcasting.This LEDwill be off if the 5 GHz radio is disabled,for example, if the radio settings for the countrycode do not allow the use of 5 GHz channels.

FlashingBlueRadio 1 (5GHz radio)

The 2.4 GHz radio is enabled and broadcasting.This LEDwill beoff if the2.4GHz radio isdisabled,for example, if the radio settings for the countrycode do not allow the use of 2.4 GHz channels.

FlashingGreenRadio 2 (2.4GHz radio)

Table 28 on page 107 describes the LED indications that occur while the access point is

starting up.

Table 28: Access Point LED Starting Indications

StateRadio2Radio1StatusPower

The access point has just started up.BlueBlueOffRed


Table 28: Access Point LED Starting Indications (continued)

StateRadio2Radio1StatusPower

The access point is loading Uboot.BlueBlueOffOff

The access has finished loading Uboot.BlueBlueOffGreen

The access point has started and isrequesting an IP address with DHCP, but isnot yet beingmanaged by SRX Series deviceand has not received its configuration fromthe SRX Series device.

OffOffOffGreen

The access point has received an IP addressis being managed by the SRX Series deviceand has received its configuration from theSRX Series device.

OffOffGreenGreen


Troubleshooting the AX411 Access Point with the LEDs on page 111•


Monitoring the AX411 Access Point with the Command-Line Interface

Tomonitor the AX411 Access Point with the command-line interface (CLI):

• Use the showwlan access-points command to display a list of access points and basic

settings, as shown in the following example:

root@srx210–1> showwlan access-points

Active access points information

Access-Point Type Interface Radio-mode/Channelgold Ext vlan an/36, bgn/6silver Ext vlan an/56, bgn/11

• To view detailed information about an access point, use the showwlan access-points

detail access-point-name command to display detailed information, as shown in the

following example:

root@srx210–1> showwlan access-points detail gold

Active access point detail information

Access Point : goldType : ExternalLocation : Default LocationSerial Number : 850001761Firmware Version : 10.1.2.3Access Interface : vlanPacket Capture : Disabled



Ethernet Port: MAC Address : 00:12:CF:C7:5D:00 IPv4 Address : 20.0.0.73Radio1: Status : On MAC Address : 00:12:CF:C7:5D:00 Mode : IEEE 802.11a/n Channel : 36 (5180 MHz)Radio2: Status : On MAC Address : 00:12:CF:C7:5D:10 Mode : IEEE 802.11b/g/n Channel : 6 (2437 MHz)




Chapter 14: Monitoring the Access Point



CHAPTER 15

Troubleshooting the Access Point

• Troubleshooting the AX411 Access Point with the LEDs on page 111

• Troubleshooting Communication Issues Between the AX411 Access Point and the

Services Gateway on page 112

Troubleshooting the AX411 Access Point with the LEDs

Table 29 on page 111 describes the most common problems indicated by the LEDs and

suggests the most common solutions.

Table 29: Typical Access Point LED Problem Indications

SolutionProbable CauseLED Indication

If using the optional power supply, confirm that all cables are connectedcorrectly and that the power cord is plugged into a functioning outlet.

If using Power over Ethernet (PoE):

• Confirm that the device and port to which the access point is connectedhas PoE capability.

• Confirm that the port is properly configured for PoE. The port should beconfigured to allocate 12.4 watts of power for the access point.

• Confirm that the access point is connected with a CAT5e or CAT6Ethernet cable shorter than 328 feet (100meters) in length.

• Confirm that the Ethernet cable is connected properly. Try disconnectingand then reconnecting the Ethernet cable.

See “Powering On and Powering Off the AX411 Access point” on page 81for more information.

The access point is notreceiving power or isreceiving inadequate power

• Power LED notlit

• Power LED isred

• All four LEDsflashsimultaneously

Confirm that the access point Ethernet port is connected to an Ethernetport on the services gateway, and that the Link LED is lit on the servicesgateway Ethernet port.

Confirm that DHCP is enabled for the services gateway ports to which theaccess points are connected. DHCP is enabled by default. For examples ofservices gateway configurations that enable DHCP for services gatewayports, see “AX411 Access Point Configuration Example: Layer 2Mode (CLI)”on page 95 and “AX411 Access Point Configuration Example: Layer 3 Mode(CLI)” on page 97.

The access point is notbeing managed by theservices gateway.

Status LED not lit


Table 29: Typical Access Point LED Problem Indications (continued)

SolutionProbable CauseLED Indication

Confirm that the country-specific settings are set properly on the accesspoint. The radios are enabled or disabled according to the country codesetting. For information about country-specific settings, see “ConfiguringAX411 Access Point Country-Specific Settings” on page 90.

If more than two access points are connected to the services gateway,confirm that you have installed the appropriate access point licenses onthe services gateway. Both access point radios will be disabled unless theservices gateway has licenses for the access points. For more information,see “InstallingLicenses for theAX411AccessPointon theSRXSeriesDevice”on page 89.

The access point radios arenot broadcasting or are notenabled.

5 GHz or 2.4 GHzradio LEDs notflashing


Troubleshooting Communication Issues Between the AX411 Access Point and the

Services Gateway on page 112

•



Troubleshooting Communication Issues Between the AX411 Access Point and theServices Gateway

Problem Description: The access point Power LED lights steadily green to show that the device

has started properly, but the Status LED does not light green to show that the device is

managedby theSRXSeriesServicesGateway. This LED indication shows that the access

point is not communicatingwith the servicesgatewayand is not receiving its configuration

from the services gateway.

Solution When the access point is not communicating with the services gateway, the issue is

usually with the DHCP configuration of the SRX Series device. Ensure that the services

gateway interface towhich the access point is connected belongs to a security zone that

is configured to allow DHCP traffic.

If your network uses an external device as the DHCP server instead of the DHCP server

capability of the SRX Series device, youmust configure the DHCP server so that the SRX

Series device is the access point’s default gateway for DHCP.

For examples of services gateway configurations that enable DHCP for services gateway

ports, see “AX411 Access Point Configuration Example: Layer 2 Mode (CLI)” on page 95

and “AX411 Access Point Configuration Example: Layer 3 Mode (CLI)” on page 97


• Troubleshooting the AX411 Access Point with the LEDs on page 111



CHAPTER 16

Juniper Networks Technical AssistanceCenter

• Juniper Networks Technical Assistance Center on page 113

Juniper Networks Technical Assistance Center

If you need assistance while troubleshooting an access point, open a support case using

the Case Manager link at https://www.juniper.net/support/, or call 1-888-314-JTAC

(within the United States) or 1-408-745-9500 (from outside the United States).


• Return Procedure for the AX411 Access Point on page 115

• Locating the AX411 Access Point Component Serial Number and Agency Labels on

page 116

• InformationYouMightNeed toSupply to JuniperNetworksTechnicalAssistanceCenter

on page 116

• Contacting Customer Support

• Packing the AX411 Access Point or Component for Shipment on page 117




CHAPTER 17

Returning the Access Point


• Locating the AX411 Access Point Component Serial Number and Agency

Labels on page 116

• Information You Might Need to Supply to Juniper Networks Technical Assistance

Center on page 116


Return Procedure for the AX411 Access Point

Follow the task list provided in Table 30 on page 115 to return an AX411 Access Point or

component to Juniper Networks for repair or replacement.

Table 30: Return Procedure for the AX411 Access Point or Component

For More InformationTaskStep

“Locating the AX411 Access PointComponentSerialNumberandAgencyLabels” on page 116

Determine the part number and serialnumber of the device or component.

1

Contacting Customer SupportObtainaReturnMaterialsAuthorization(RMA) number from JTAC.

2

“Packing the AX411 Access Point orComponent for Shipment” on page 117

Pack the access point or componentfor shipping.

3

NOTE: Donot return thedeviceoranycomponent to JuniperNetworksunlessyouhavefirstobtainedaReturnMaterialAuthorization(RMA)number. JuniperNetworks reserves the right to refuse shipments that do not have an RMA.Refused shipments are returned to the customer via collect freight.

Formore informationabout returnand repair policies, see thecustomer supportwebpage

at https://www.juniper.net/support/guidelines.html.


https://www.juniper.net/support/guidelines.html

For product problems or technical support issues, open a support case using the Case

Manager link at https://www.juniper.net/support/ or call 1-888-314-JTAC (within the

United States) or 1-408-745-9500 (outside the United States).


Juniper Networks Technical Assistance Center on page 113•


page 116


on page 116



Locating the AX411 Access Point Component Serial Number and Agency Labels

The AX411 Access Point serial number and agency labels are located on the bottom of

the chassis.





on page 116



InformationYouMightNeedtoSupply to JuniperNetworksTechnicalAssistanceCenter

If you are returning an access point or a hardware component to Juniper Networks for

repair or replacement, obtain a Return Materials Authorization (RMA) number from

Juniper Networks Technical Assistance Center (JTAC).

When requesting support from JTAC by telephone, be prepared to provide the following

information:

• Your existing case number, if you have one

• Details of the failure or problem

• Type of activity being performed on the access point when the problem occurred

• Configuration data displayed by one or more show commands

• Your name, organization name, telephone number, fax number, and shipping address






https://www.juniper.net/support/


page 116



Packing the AX411 Access Point or Component for Shipment

This topic includes the following sections:

• Packing the AX411 Access Point on page 117

• Packing the Components for Shipment on page 118

Packing the AX411 Access Point

To pack the AX411 Access Point for shipment:

1. Retrieve the shipping carton and packing materials in which the device was originally

shipped. If you do not have these materials, contact your Juniper Networks

representative about approved packaging materials.

2. Disconnect power from the device.

3. Remove the cables that connect to all external devices.

4. If the device is installed on a wall or rack, have one person support the weight of the

device while another person unscrews and removes the mounting screws.

5. Place the device in the shipping carton.

6. Cover the device with an ESD bag, and place the packing foam on top of and around

the device.

7. Replace the accessory box on top of the packing foam.

8. Securely tape the box closed.

9. Write the Return Materials Authorization (RMA) number on the exterior of the box to

ensure proper tracking.

See Also Juniper Networks Technical Assistance Center on page 113•



page 116


Chapter 17: Returning the Access Point


on page 116


Packing the Components for Shipment

Follow these guidelines for packing and shipping individual components of the access

point:

• When you return a component, make sure that it is adequately protectedwith packing

materials and packed so that the pieces are prevented frommoving around inside the

carton.

• Use the original shipping materials if they are available.

• Write the Return Materials Authorization (RMA) number on the exterior of the box to

ensure proper tracking.

See Also • Juniper Networks Technical Assistance Center on page 113



page 116


on page 116




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