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Sub: Prayer for an opportunity in your esteemed Institution/Hospital
Respected Sir/Madam,
I, Avik Sharma son of Mr. Amitava Sharma have an experience of 6 years in the healthcare industry and I have completed my bachelors in BPT from Allahabad University and Masters in Hospital Administration from Acharya college of Health Sciences, Bangalore, India under Rajiv Gandhi University of Health Sciences. I am a certified Six Sigma – Green Belt Holder from Benchmark Six Sigma. As part of full professional education.
I worked with “ILS Hospitals,” located in Tripura- Agartala since March’ 2011 till 10.07.2013. I was heading the “Quality Department” where my major responsibility was to implement quality process for various clinical & non-clinical departments, conducting internal audits for accreditations, Documentation, Evaluation of compliance etc. I have also been involved in preparation of standard operating procedures, designing and implementation of Forms for both the units (Agartala & Dumdum).
I worked with Paras HMRI Hospital, Patna as Dy. Manager, Quality and Training from 15.07.2013 till 30-05.2014 and my responsibilities were to implement of SOPs department wise, creation, development and implementation of Forms and Formats. Oversee the training programs. I was the NABH Coordinator for the hospital.
At present associated with Narayana Superspeciality Hospital, Amingaon, Guwahati (Unit of Narayana Health Ltd) from June, 2014 as Assistant Manager- Quality and coordinated the overall NABH Accreditation process. The hospital has successfully achieved NABH Accreditation on 30th September 2015.It is the Second Hospital in entire North East Region to be NABH Accredited.
Helped NH- Jaipur during JCI Survey in documentation and preparation of other necessary documents. Was able to observe JCI Survey held from 17th August 2015 to 21st August 2015. NH- Jaipur has being Re-Accreditated in August 2015. Was appreciated by top management for my work during JCI.
Has being an integral part of Brahmananda Narayana Multispecialty Hospital, Jamshedpur in connection with their NABH Assessment, hospital has successfully got NABH in the month of March 2016.
Was invited at Lokopriya Gopinath Bordoloi Regional Institute of Mental Health (LGBRIMH), Tezpur as a Resource Person for Wrokshop on Quality Management.
Helped NH- Bangalore Cardiac unit in preparing for their 3rd NABH Reaccredation held from 1st April to 3rd April 2016.
Thanking you,Avik Sharma (BPT, MHA)Asstt. Manager- Quality.Narayana Superspeciality Hospitals, GuwahatiPh- 08811097681
CAREER OBJECTIVE:-
To acquire the position of a Hospital Quality Manager in a challenging envireonment and assist the organization in meeting Quality standards and providing Quality care to patients.
CAREER OVERVIEW:-
Asst. Manager- Quality at Narayana Superspeciality Hospital- Guwahati (June-2014 to Present)
Working in Narayana Superspeciality Hospital- Guwahati (Second NABH Accredited Hospital in entire North East Region), a unit of Narayana Health- Bangalore which is a 350 bedded super specialty hospital chain engaged in primary as well as tertiary care services. The Responsibility areas are:
Accreditation Coordinator for the hospital.
To conduct internal quality audit as per the frequency decided.
To conduct management review meeting and follow-up with the actions initiated.
To ensure monitoring committees meet as per the frequency
To co-ordinate the implementation of quality systems.
To maintain documents of all organizational policies, quality system procedures and
work instructions.
To co-ordinate with the HOD's for the clearance of non-conformity and ensure CA & PA
are taken when necessary.
To continuously bring to the notice of the Management representative about the system
and give feedback.
To update the documents as and when required
To assess the performance of the individual and provide coaching to comply to
performance standards set by the organisation.
Avik SharmaAssist. Manager-Quality
Narayana Superspeciality Hospital- GuwahatiTotal Experience: 6 years in Hospital Industry
Mobile No: +91-8811097681Email Id: - [email protected],
RESUME OF AVIK SHARMA
To provide continuous training to all staff members in the department to improve
performance/familiar with latest techniques & technology.
To ensure organizational monitors are identified and analysed as per requirement
To be an active member in committee as identified by the management
To take up any other quality initiative as decided by the management.
To participate and contribute to departmental quality initiatives
Supporting training division in ensuring required training regarding quality systems are
conducted
Conducted Mock drill as per NABH requirement
Additional Responsibility:
Helped NH- Jaipur during JCI Survey in documentation and preparation of other
necessary documents. Was able to observe JCI Survey held from 17th August 2015 to 21st
August 2015. Was appreciated by top management for my work during JCI.
Was deputed at Brahmananda Narayana Multispeciality Hospital, Jamshedpur for
assisting the hospital in connection with NABH Pre-Assessment audit held on 8th & 9th
of April, 2015.Hospital successfully underwent its pre-assessment with only 20
observations. Helped NH- Jamshedpur unit in getting their Pre-Assessment Observations
closed.
Was deputed at NH- Jamshedpur for getting the hospital ready for Final Assessment
scheduled from 30th October to 1st November 2015. Hospital successfully underwent its
final-assessment with only 30 observations.
Dy. Manager - Quality & Training at PARAS HMRI Hospital, Patna (July,2013 to May 2014)
The Responsibility areas are:
Accreditation Coordinator for the hospital.
Creation, development & implementation of Hospital wide policies and manuals in consultation with the departmental HOD’s
Creation, development & implementation of Forms & Formats in consultation with the departmental HOD’s
To liaison with other departments for imparting necessary training etc.
Asst. Manager- Quality at ILS Hospitals, Agartala (April-2011 to June 2013)
The Responsibility areas were:
Worked as Unit Head for Quality initiatives under stewardship of COO Developed various Forms and Format for all the departments of the hospital in
consultation with the departmental HOD’s for ILS Hospitals, Agartala & Dumdum. Fulfilling the statutory Compliance for the hospital. Overall incharge of looking after the
Licences required for the establishment and functioning of the hospital. Was instrumental in getting the group-level policies/SOPs framed in consultation with
the departmental HOD’s for ILS Hospitals, Agartala & ILS Hospitals, Kolkata. Implementation of various committees as per NABH Guidelines and ensuring that the
committees meet at regular intervals. Streamlined the protocol for handling Medico legal cases & brought-in-dead cases. Established Bio-Medical Waste Management Protocols all over the hospital. Activate participation in the establishment of the Blood Bank Unit of the Hospital.
Senior Executive- Quality & Medical Services at Global Hospitals, Hyderabad from Nov’2009 to March-2011)
Responsibilities:-
1. Completion of the NABH Documentation under the guidance of Quality Head.2. Maintaining the statutory compliance tracker of the hospital.3. Preparation of training calendar. 4. Faced NABH pre-assessment by NABH team at Aware Global Hospital- Hyderabad
ACADEMIC QUALIFICATIONS:-
Degree Year Percentage University/Board
Six Sigma- Green Belt 2013-2016 70% Benchmark Six sigma- New Delhi
MHA (Masters in hospital Administration) 2007-2009 62% Rajiv Gandhi University of
Health Sciences, Bangalore
BPT (Bachelors of Physiotherapy) 2002-2006 68% Allahabad Deemed
University, Allahabad
AREAS OF INTEREST
Quality Operations
KEY SKILLS
Sound knowledge of NABH standards followed in hospitals. Good leadership, managerial and project management skills. Excellent communication and report making abilities Ability to research, gather and interpret data to draw statistics
COMPUTER PROFECIENCY
Proficient in Word, Excel & Powepoint.
WORKSHOP:
Attended workshop on Patient Safety at Downtown Hospital, Guwahati held on 8th December 2015.
PERSONAL DETAILS: -
GENDER : Male
DATE OF BIRTH : 25.08.1983
MARITAL STATUS : Unmarried
LANGUAGES KNOWN : English, Hindi and Bengali
PERMANENT ADDRESS : C/o Mr. Amitava Sharma Meghalaya Co-operative Apex Bank Quarter Apex Bank Complex, M.G.Road, Head Office P.O. SHILLONG – 793001 (Meghalaya)
Mob. No: - 09436704572
REFERENCE: Can be produced on request.
DECLARATION:-
I hereby declare that all the details furnished above are true and best of my knowledge.
Date : 2-02-2016Place : Guwahati ( AVIK SHARMA)
