Avaya UC Clients

1

© 2012 Avaya, Inc. All rights reserved.

The Enterprise is Transforming

80% of Fortune 100 deploying

iPhones and iPads*

40%of employees spend

20% of time away from desk

72%of organizations permitting employee-owned devices*

* Source: Gartner Group and Industry Analysts and Media reports

25% Expect video will

consume half of all bandwidth in 12 months

60%Anticipate 1/2 of apps

will run in the cloud within 12 months

30%Reduction in IT Budgets

increasing the need to do more with less

400,000+ Applications for Android

platform

500,000+Applications for iOS

platform

34%jump in videoconferencing sales from 2010 to 2011

ACCESS DEPLOYMENTCOLLABORATION

© 2012 Avaya, Inc. All rights reserved.

Leveraging the Power of Avaya Aura®

Avaya Aura® Conferencing + Avaya Flare® Experience

* Audio & Web Summer 2012, Video Fall 2012

Scale to Thousands of Desktops Highly Efficient Bandwidth Management

Session Based, Unified Audio,Web & Video* Collaboration Supports BYOD

© 2012 Avaya, Inc. All rights reserved.

Avaya Mobile Collaboration SolutionSolution Components

Avaya Aura®

Avaya Aura Conferencing 7.0

Avaya Flare® Experience for iPad and Windows

Avaya one-X®

Avaya Session Border Controller (SBC)

Avaya Identity Engines and WLAN 8100

Avaya Professional and Managed Services

Internet

© 2012 Avaya, Inc. All rights reserved.

Benefits of Mobile Collaboration

Today With Avaya Mobile Collaboration

Identity Separate/private number revealed. Single number rings office, mobile and others. Mobile # hidden, office CLID.

Advanced Services Enterprise Presence is not known, no enterprise logs, separate vmail

User’s Enterprise Presence is updated, enterprise call logs, enterprise visual vmail.

BYOD Billing Compliance

Separate billing for business mobile calls, and office calls.

One CDR log for both office and mobile use.

BYOD Usage Compliance

No user restrictions Enterprise policy restrictions apply to mobile calling.

BYOD Recording No recording of business calls. Recording for business calls.

Toll charges Cellular long distance rates apply ($$) Least-cost routing of enterprise network bypasses long distance toll charges

Roaming charges Full-rate roaming charges apply for all calls ($$$)

Least-cost roaming by converting the outbound call to an inbound call.

BYOD Device Charges

Large numbers of corporate issued and pay for devices.

Employees bring their personal devices to the enterprise.

© 2012 Avaya, Inc. All rights reserved.

Bob - back-office support (may be in his home office!)

• Integrated desktop & bizapps• Quickly shares materials and

knowledge with Maureen• Leverages presence and IM

to get right people engaged• Efficiently supports the team

Professional & Support Services

Managed Services

Avaya Aura Conferencing 7Security & Networking

Maureen - customer relationship manager

• Travelling with her iPad, key client calls

• Accessible and able to quickly find experts

• Quickly shares knowledge and presentations about customer and situation with her team

• Executes transaction for client using iPad business apps and Tom’s and Bob’s support

Tom – mobile expert• Indicates his availability

and easily communicates with his smartphone

• Joins web and audio conferences from iPhone

Empowering the Mobile CollaboratorFaster collaboration, smarter decisions, better business

The right experience for every person

© 2012 Avaya, Inc. All rights reserved.

One Stop Collaboration at your Fingertips

Roster, Contacts

Presence, IM

Conference Controls

Collaboration

Ad-hoc & Meet-Me Video

Flare w Video – Release 1.1 (target CY Q4 CY 12)

© 2012 Avaya, Inc. All rights reserved.

Collaborate from a Web Browser – Delivered w AAC 7.0

Personal file share

Desktopsharing

Applicationsharing

White-boarding

Minutes,Messaging

Attendance report

Personal reports

Roster

See whohas joined

See active speakers

Mute/Add/Promote

© 2012 Avaya, Inc. All rights reserved.

Slide navigation

Roster Messaging Whiteboard Document

sharing Screen

sharing

Web Collaboration for iPhone Users – Delivered w AAC 7.0 SP1

© 2012 Avaya, Inc. All rights reserved.

Mobile Accessibility on the RoadAvaya one-X® MobileAvaya Aura 5.2+, H.323 or SIP.TODAY

Your mobile cellular smartphone becomes your office phone

Integrated smartphone client with• One-number accessibility (your business #)• One-number call-out identity (your business #)• Use corporate international/LD calling plans• Call screening• Visual voice mail• Enterprise directory search• Unified call logs (with phones & desktop client)

Rapidly collaborate with the best available person

Control your availability and see presence of enterprise contacts

Android, Blackberry, iPhone, Symbian clients

© 2012 Avaya, Inc. All rights reserved.

AAC Web ServerAAC Web

Server

Avaya Flare® Experience Deployment

SIP

Flare™ CommunicatorWindows and iPad

MS OCS & Lync InteropMS OCS & Lync

Interop

Avaya Aura™ Core 3rd Party

LDAP

Flare™ Experience on iPAD and Windows 1.0 (audio/web/video*conf) – Aura 6.2, AAC 7.0

Enterprise Directory

SIP

XMPP

SIP

Flare™ Experience **(Aura 6.1+ for basic VOIP & IM)

Communication Manager

Session Manager Presence Server

System Manager

AAC App ServerAAC Media Server

AAC web Client

*Video with Flare R1.1

** Note: Flare Experience R1.1 replaces Flare Communicator.

© 2012 Avaya, Inc. All rights reserved.

Mobile Collaboration on Microsoft Desktop via Avaya ACEAvaya Aura 5.2+, H.323 or SIP.TODAY

C2C from Lync Client

C2C from Web

C2C from Office

C2C from Outlook

C2C from CRMone-X Clients

Lync Integration

© 2012 Avaya, Inc. All rights reserved.

Avaya Aura® Conferencing & Avaya Flare® ExperienceCompetitive Differentiators

Tightly integrates with Avaya Aura® providing communications IM,

presence, e-mail, content sharing

Adherence to standards

Supports mobile devices with native

clients

Architected for high performance and

scalability to 7,500 conference sessions

Optimizes network bandwidth usage with

SVC and auto cascading to lower

WAN usage

100% on-premise multimodal

conferencing

Intuitive Flare Experience unifying

collaboration & communication

© 2012 Avaya, Inc. All rights reserved.

Backup

© 2012 Avaya, Inc. All rights reserved.

Avaya Flare® Experience for Windows and iPAD

What is It? Avaya Flare Experience for iPad and Windows that

utilizes the advanced conferencing capabilities of Avaya Aura Conferencing 7.0 including drag and drop multi-party conferences

Target Use Case

Mobile / Desktop (Windows) Collaborations, telephony, Work-from-anywhere

Multi-party conferencing, desktop phone add-on/replacement

Key Capabilities

P2P audio and P2p Video*

Ad-hoc and Meet me multiparty video *

IM & Presence

Drag & drop audio, web & video* conferencing,

Ability to manage the conference

Advanced conference controls Active roster Initiate multiple parties Document sharing Mute, lock, drop etc.

Support for Avaya SBC and SRTP for audio*

How is it Licensed? Requires Avaya Aura SE or EE license Requires Avaya Aura Conferencing 7 licenses

for audio, web conferencing

How do you get it? Avaya Flare for iPad is available through the

iTunes store Avaya Flare for Windows is available via PLDS download w license key

* Video, SBC & Audio SRTP added in R1.1

© 2012 Avaya, Inc. All rights reserved.

Integrated Desktop and Teleworker ExperienceAvaya one-X® CommunicatorAvaya Aura 5.2+, H.323 or SIP

Integrated desktop client

Flexible travel, teleworker and office voice choices:• VoIP to desktop• Call-back to home/any phone• Control office deskphone

One-number accessibility

Easy to shift to iPad or smartphone client when you leave your desktop

One click access to email and other desktop apps

Low cost webcam video option

© 2012 Avaya, Inc. All rights reserved.

Collaborate from your Web Browser

Personal File Share

Desktopsharing

Applicationsharing

White-boarding

Minutes,Messaging

Attendance Report

Personal Activity Feeds

Roster

See whohas joined

See active speakers

Mute/Add/Promote

© 2012 Avaya, Inc. All rights reserved.

Audio & Web Conference with large # of participants

© 2012 Avaya, Inc. All rights reserved.

Moderator Controls

© 2012 Avaya, Inc. All rights reserved.

Content Sharing from AAC document library

© 2012 Avaya, Inc. All rights reserved.

Presenting PPT document from library

© 2012 Avaya, Inc. All rights reserved.

CM Server

SIPSIP

User B1 User B2

Avaya Aura® Conferencing 7.0

Avaya Aura Conferencing Distributed architecture & cascading saves on costs and reduces management complexity

Session Manager

control

(Location A)

(Location C)(Location B)

Cascading Media Server C

WAN

User A1

Hosting Media Server A

RTP/RTCPRTP/RTCP

User C1 User C2

Cascading Media Server B