4
IP Telephony Contact Centers Unified Communication Services Avaya CallMaster ® V Avaya CallMaster V !"#$! !"#$%&'()*+,-./012 !"#$ !"#$ Avaya CallMaster V ! !"#$%&'()*+ !"#$ !"#$%&'()*+,- ! !"#$%&'()*+,-./01 !"#$%&'() Avaya 6400 Avaya CRM !"#$%&'( Avaya CallMaster V!"#$%& !"#$%&'()*+,-./012 !"# !"#$%&'!"#$%&'()!"##$%&'(()*+,- !"#$%&!"#$%&'()*+!"#$%&'(%)*+,-. !"#$%&'()* !"#$%&' !"#$%&' !"#$%& Avaya !"# !"#$% Avaya CallMaster V !"#$%&'()*+, !"#$%&'($) Avaya !" Avaya CallMaster V !"#$%&'()*+,- CRM !"#$%&'

Avaya CallMaster V - zhiding.cnftps.zdnet.com.cn/files/2/19942.pdf · avaya.com!"!"#$%&! oqmn eurof=pnon=snnn eusjomf=putt=nuoownmmtpueurof=pnon=sntonnmvjnnno eusjnmf=urnu=oomm eusjnmf=urnu=npmu!"!"#

  • Upload
    others

  • View
    1

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Avaya CallMaster V - zhiding.cnftps.zdnet.com.cn/files/2/19942.pdf · avaya.com!"!"#$%&! oqmn eurof=pnon=snnn eusjomf=putt=nuoownmmtpueurof=pnon=sntonnmvjnnno eusjnmf=urnu=oomm eusjnmf=urnu=npmu!"!"#

IP Telephony Contact Centers Unified Communication Services

Avaya CallMaster® V

Avaya CallMaster V�� !"#$�� !

�� !"#$%&'()*+,-./012

�� !"#$

�� !"#$ Avaya CallMaster V�� !

�� !"#$%&'()*+�� !"#$

�� !"#$%&'()*+,-�� !�

�� !"#$%&'()*+,-./01

�� !"#$%&'()�Avaya 6400��

��

�� Avaya CRM�� !"#$%&'(��

�� Avaya CallMaster V�� !"#$%&

�� !"#$%&'()*+,-./012

�� !"#

�� !"#$%&'��� !"#$%&'()�� !"##$%&'(()*+,-��

�� !"#$%&�� !"#$%&'()*+�� !"#$%&'(%)*+,-.��

�� !"#$%&'()*

�� !"#$%&'

�� !"#$%&'

�� !"#$%&

� Avaya�� !"#

�� !"#$%

Avaya Cal lMaster V�� !"#$%&'()*+,�

�� !"#$%&'($) A v a y a �� !" A v a y a

CallMaster V��� !"#$%&'()*+,-�CRM�

�� !�"#$%&'

Page 2: Avaya CallMaster V - zhiding.cnftps.zdnet.com.cn/files/2/19942.pdf · avaya.com!"!"#$%&! oqmn eurof=pnon=snnn eusjomf=putt=nuoownmmtpueurof=pnon=sntonnmvjnnno eusjnmf=urnu=oomm eusjnmf=urnu=npmu!"!"#

�� !"#$

Avaya CallMaster V�� !"#$%& '

�� !"#$%&'()*�� �� !"

�� !"#$%&�� !"#$%�� !

�� !"#$��%&'()*+,-��

�� !"#$%&'()*+

Avaya CallMaster V�� !"#$%&'(

�� !"#$%&'()*�� !�� �

�� !"#�� !"#$%&'()*��

�� !"#$%&'()*�� !"#��

�� !"#$%&'()*+

�� �� ! 16�� !"#$%&'�(

�� !"#$%&'()*+��

• ����� !"#$

• ����� !"#$

• ����� !"#

• �� !���� !"#$%&

• �� !"��� !"#$%&�� !

�� !"#$%&'(

• ����� !"#$%&�� !"#$

�� !"#$%&'(

• ����� !"#$%&'()

• �� !��� !"#$%

• �� !��� !"#Avaya INTUITYTM

AUDIX®�� �� !"#$�%

�� !"#$%&

�� !"#$%&

Avaya CallMaster V�� !"#$%&'(

�� !"#$%&'()*+�,%-��

�� !"#$%&'()���

• �� !"#$%&'()*+�� !"

�� !"#$%&'()*+,-./�

�� !"#$%&'()*+�� !"

�� !"

• �� !"#$%&�� !"#$%&'

�� !"#$%&'(�� !"#$%

�� !"#$%&'()*

• �� !"#�� !"#$%&'()�

�� !"#$%&'()*+,-

• �� !"#�� !"#$%&'(��

�� 7 � 9�� !"#$%& Q � Z��

�� !"#$%&'()*+,-./0

�� !"#$

�� !"#

�� !"Avaya CallMaster V�� !"24

�� !"#$%�� !"#$ VuStats �

���� !"#$%�� �� �� !�

�� �VDN���� !"#$%&�'()

�� !"�� !"#$%&'()*+,-

�� !"#$%&'()

Page 3: Avaya CallMaster V - zhiding.cnftps.zdnet.com.cn/files/2/19942.pdf · avaya.com!"!"#$%&! oqmn eurof=pnon=snnn eusjomf=putt=nuoownmmtpueurof=pnon=sntonnmvjnnno eusjnmf=urnu=oomm eusjnmf=urnu=npmu!"!"#

a higher plane

of communication

3

�� !"#

Avaya CallMaster V�� !"#$%&'()*+

�� �RIM���� !"#$%&'()*+,-

�� !�� !"#$� %&'�� !"#$%

��

�� !"RIM�� !"#$�� 15�� !"#

�� !"#�� !"#$%&'()*+,-.

�� !"#$%&'()*+,#-�� !"

RIM ��

�� !"#�$%&'

Avaya CallMaster V�� !"#$%&'(��

�� !"#�$%&�� !"#$%&'()*+

�� !"#$%&�� !"#$%&'(�� !

�� !PC�� �� !"#$%&'()*+,

�� �� !"#$%&'()*+%&,-.

�� !"#$%&'(

�� Avaya CallMaster V�� !"#$%&'(

� D E F I N I T Y ®�� !"�� D E F I N I T Y E C S

Release 6.1�� !"#$DEFINITY PrologixTM�

�� !

�� !"#$%&'()*+,-./012345

�� !"#$%&'()*+�� ! FCC B ��

���� DEFINITY Extender�� !" #��

�� !"#$%&'()*+,-./0'123

���� !"#$%&

�� !"#$%&'()*+,-,./0Avaya

CallMaster V�� !"#$%&'(�� !"#

�� �� !"#$%&'()*+,�� ��

�� !"#$%&'()*+�� !"#$%&

��

�� !"#$%Avaya CallMaster V�� !"#

�� !Avaya CRM�� !"#$%��Avaya�

�� ! Avaya�� !"#$%&��

avaya.com�

Page 4: Avaya CallMaster V - zhiding.cnftps.zdnet.com.cn/files/2/19942.pdf · avaya.com!"!"#$%&! oqmn eurof=pnon=snnn eusjomf=putt=nuoownmmtpueurof=pnon=sntonnmvjnnno eusjnmf=urnu=oomm eusjnmf=urnu=npmu!"!"#

avaya.com

�� !"

�� !"#$%&

�� ! OQMN�

���EUROF=PNON=SNNN

���EUROF=PNON=SNTO

�� !"

�� !" #$%&'

�� !��"#$

�� !" NNMVJNNNO�

��WNMMTPU

���EUSJNMF=URNU=OOMM

���EUSJNMF=URNU=NPMU

�� !"

�� !"# NUMM�

�� !"# OP� ^�

��WOMMOPP

���EUSJONF=RQRV=QRVM

���EUSJONF=SQQM=NTMS

�� !"

�� !"# OPP�

�� ! ST� STMN�

��WRNMSOM

���EUSJOMF=PUTT=NUOO

���EUSJOMF=PUTT=NTNN

�� !"

�� !"# PN�

�� !"#$%

��WSNMMNS

���EUSJOUF=USTU=RPTO

���EUSJOUF=USTU=VPSN

© 2003 Avaya Inc.All rights reserved.All trademarks identified by®, SM and TM are regis-tered trademarks, servicemarks or trademarks respectively. All other trade-marks are properties of their respective owners.Printed in Beijing . 06/2003

����� !�� !"#$% www.avaya.com.cn�� !�

�� !"#$%&�� !"#$%&'()

IP Telephony Contact Centers Unified Communication Services

reach

a higher planeof communication

Avaya�� !

Avaya�� !"#$%&'()*

���� !"#$%&'�� !

�� !"#$%&�� !"#$

100�� !"�� ! 90% ���

�500���� !"Avaya��

�� !"#$%&'�� !"#

�� !"#$%

Avaya�� !"# IP�� !"

���� !"#$%&'()*+

�� !"#$�%&'(Avaya �

�� !"#$%&'()*+,-

�� !"#$%&'()*+,�

�� !"#$%&'()*'+,

�� !"#$%&'(

�� !Avaya�� !"Avaya�� !"#$%&

�� avaya.com�