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Automotive Claims Management Innovation International Insurance Forum Istanbul – April 7 th , 2014

Automotive Claims Management Innovation International Insurance Forum Istanbul – April 7 th, 2014

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Page 1: Automotive Claims Management Innovation International Insurance Forum Istanbul – April 7 th, 2014

Automotive Claims Management InnovationInternational Insurance Forum

Istanbul – April 7th, 2014

Page 2: Automotive Claims Management Innovation International Insurance Forum Istanbul – April 7 th, 2014

IIF Istanbul – April 7th, 2014

Solera is the global leader in Auto Claims Processing

ManualClaims

AutomatedClaims

56%market share

CombinedCompetitors’Market Share

Global Vehicle Collision Market : 100m Claims / Year

#1 or #2 on almosteach of our markets

claim processedevery second

3500+ employeesworldwide

50m

50m

Page 3: Automotive Claims Management Innovation International Insurance Forum Istanbul – April 7 th, 2014

28countries

68countries

100countries

57%of global population

served20072020 84%of global population

served2014 66% of global population

served

International growth is crucial to capture the remaining 50%

IIF Istanbul – April 7th, 2014

Page 4: Automotive Claims Management Innovation International Insurance Forum Istanbul – April 7 th, 2014

We provide our solutions to insurers worldwide

IIF Istanbul – April 7th, 2014

(and many others)

Page 5: Automotive Claims Management Innovation International Insurance Forum Istanbul – April 7 th, 2014

IIF Istanbul – April 7th, 2014

$115m invested in R&D every year to furtherincrease our technological leadership

San DiegoDDC-US

Sao PauloDDC-BR

MadridDDC-SP

ParisDDC-FR

MindenDDC-GE

BeijingDDC-CHMunich

GAC-STC

ZurichCore

550+ employeesdedicated to R&D

MexicoDDC-MX

Partnership with50+ major OEMs

99% database coveragein advanced markets

Covers passenger cars & trucks & two wheelers

SeoulDDC-SK

Currently being setup

Page 6: Automotive Claims Management Innovation International Insurance Forum Istanbul – April 7 th, 2014

AUTO PLATFORM

AutomaticCheck

Solera Tech.Center

VIN &Registration

Valuation &Salvage Mgmt.

BIG DATA PLATFORM

Business Intel. Tool

PredictiveAnalysis

FraudPrediction

DIGITAL PLATFORM

AudaWatch

Mobile Apps

Our product portfolio is divided into 3 platforms

IIF Istanbul – April 7th, 2014

Page 7: Automotive Claims Management Innovation International Insurance Forum Istanbul – April 7 th, 2014

The Value Proposition is the key conceptbehind each Solera service

IIF Istanbul – April 7th, 2014

Calculation

Fraud Detection

1. Reduces cycle time2. Increases customer satisfaction3. Reduces average claim cost by ~15%

Parts1. Enables parts suppliers competition2. Marginalizes black market usage3. Reduces average parts cost by ~15%

1. Uses claims history to predict fraud2. Identifies misbehaving customers3. Detects international fraud networks

~15%claim cost reduction

1/150fraudulent claims

10-20%parts cost reduction

Page 8: Automotive Claims Management Innovation International Insurance Forum Istanbul – April 7 th, 2014

VIDEO 2020

IIF Istanbul – April 7th, 2014

Page 9: Automotive Claims Management Innovation International Insurance Forum Istanbul – April 7 th, 2014

QUESTIONS?

Arnaud AGOSTINIRegional Managing Director France – GCC – Greater Middle East – Netherlands – North Africa – Switzerland – Turkey – Vietnam

IIF Istanbul – April 7th, 2014