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Automotive Claims Management InnovationInternational Insurance Forum
Istanbul – April 7th, 2014
IIF Istanbul – April 7th, 2014
Solera is the global leader in Auto Claims Processing
ManualClaims
AutomatedClaims
56%market share
CombinedCompetitors’Market Share
Global Vehicle Collision Market : 100m Claims / Year
#1 or #2 on almosteach of our markets
claim processedevery second
3500+ employeesworldwide
50m
50m
28countries
68countries
100countries
57%of global population
served20072020 84%of global population
served2014 66% of global population
served
International growth is crucial to capture the remaining 50%
IIF Istanbul – April 7th, 2014
We provide our solutions to insurers worldwide
IIF Istanbul – April 7th, 2014
(and many others)
IIF Istanbul – April 7th, 2014
$115m invested in R&D every year to furtherincrease our technological leadership
San DiegoDDC-US
Sao PauloDDC-BR
MadridDDC-SP
ParisDDC-FR
MindenDDC-GE
BeijingDDC-CHMunich
GAC-STC
ZurichCore
550+ employeesdedicated to R&D
MexicoDDC-MX
Partnership with50+ major OEMs
99% database coveragein advanced markets
Covers passenger cars & trucks & two wheelers
SeoulDDC-SK
Currently being setup
AUTO PLATFORM
AutomaticCheck
Solera Tech.Center
VIN &Registration
Valuation &Salvage Mgmt.
BIG DATA PLATFORM
Business Intel. Tool
PredictiveAnalysis
FraudPrediction
DIGITAL PLATFORM
AudaWatch
Mobile Apps
Our product portfolio is divided into 3 platforms
IIF Istanbul – April 7th, 2014
The Value Proposition is the key conceptbehind each Solera service
IIF Istanbul – April 7th, 2014
Calculation
Fraud Detection
1. Reduces cycle time2. Increases customer satisfaction3. Reduces average claim cost by ~15%
Parts1. Enables parts suppliers competition2. Marginalizes black market usage3. Reduces average parts cost by ~15%
1. Uses claims history to predict fraud2. Identifies misbehaving customers3. Detects international fraud networks
~15%claim cost reduction
1/150fraudulent claims
10-20%parts cost reduction
VIDEO 2020
IIF Istanbul – April 7th, 2014
QUESTIONS?
Arnaud AGOSTINIRegional Managing Director France – GCC – Greater Middle East – Netherlands – North Africa – Switzerland – Turkey – Vietnam
IIF Istanbul – April 7th, 2014