Automated AR Invoicing

Embed Size (px)

Citation preview

  • 7/31/2019 Automated AR Invoicing

    1/18

    100% ElectronicAR Invoicing with

    SAP SolutionsRlsc Spso Qu Ppr

    www.eser.com

  • 7/31/2019 Automated AR Invoicing

    2/18

    eSkeR

    Introduction.....................................................................................................................................................................3

    Manual Invoicing Challenges .......................................................................................................................................4

    Beyond Auto-Faxing and Emailing ...............................................................................................................................6

    AR Invoice Automation Benefits ..................................................................................................................................8

    Best-Practice AR Invoice Delivery ............................................................................................................................10

    Mail on Demand ............................................................................................................................................................11

    International Compliance ...........................................................................................................................................12

    Checklist to Get Started ..............................................................................................................................................13

    AR Invoicing Success Stories .....................................................................................................................................14

    About Esker ...................................................................................................................................................................17

    Tabe of Cotets

    white PaPeR

  • 7/31/2019 Automated AR Invoicing

    3/18

    eSkeR

    3

    Itroductio

    Vrully ll busnsss runnng SaP soluons n o mov o lcronc dl vry of cusomr nvocs. t dvngsof lcronc nvocng r clr: is fsr, lss xpnsv nd mor rlbl n mnul nvocng, nd s inefciency of paper out of the process.

    elcronc aR nvocng ddrsss brod rng of ssus ncludng opronl cos conrol, lmons of bul-ncapabilities for process automation, mailroom and mail house difculties, and billing dispute management. And byncrsng spd nd ccurcy of nvocng roug documn procss uomon, orgnzons cn collc csfsr bcus nvocs r dlvrd soonr.

    IT analyst research consistently nds that the average U.S. company can save up to millions of dollars annually by sending

    nvocs lcronclly. in orng compns o mplmn lcronc aR nvocng, esr s found lmnonof manual processes can cut invoicing costs by up to 80 percent. Sending invoices in real time can signicantly reduceDSO, nd llong cusomrs o go lcronc r on pc l dlvrng nvocs mor rpdly, ccurlyand efciently can contribute to higher customer satisfaction.

    Bu satisfyig varyig customer prefereces for receivig ivoices cosumes itera resources. to gn dvngsof lcronc aR nvocng, compns nd prccl y o rsolv cotact maagemet issues. and l somcustomers understand that they can benet from e-invoicing as well by moving money faster, reducing accounts payable

    ovrd nd lmnng mnul ndlng of supplr nvocs, mny r smply no rdy o cng procsss r s up o ndl ppr nvocs. w bllng procss mprovmn s srgc objcv, compns r lf r cocs:

    1. Do nothing and forego major efciency gains (while competitors are achieving them)

    2. try o mov ll cusomrs o -nvocng nd lmos crnly fl

    3. Take on the high expense and complexity of custom-designing different processes for specic customers accordingo r vrous lvls of sopscon

    t dl soluon s mns for compns o snd ll of r nvocs lcronclly l nblng cusomrs orcv os nvocs n vr y y prfr r by posl ml, ml or or lcronc cnnl, or combnon. Suc soluon ould nbl bs prccs n dlvry of nvocs drcly from SaP pplcons, ndould:

    Automaticay sed ivoices i customer-preferred formats ragig from paper to eectroic

    Reduce itera support for AR ivoice deivery

    Archive ivoices ad associated documets or route them to a storage system

    Maitai ad adapt as more customers adopt eectroic ivoicig

    Hep customers go paperess ad support gree/sustaiabiity iit iatives

    Itegrate seamessy with SAP appicatios

    But does it exist?

    ts ppr l lusrs soluons xs ody, bo s rdonl sofr nd Sofr s Srvc, provn rcrcord of succss n lpng compns m rnson o 100% lcronc aR nvocng.

    white PaPeR

  • 7/31/2019 Automated AR Invoicing

    4/18

    eSkeR white PaPeR

    4

    Limited potential for process efficiency gains

    typcl ppr-bsd aR nvocng s long nd m-consumng srs of sps, mnul ndlng rougou process. This results in high cost of production as well a lack of visibi lity and process control. Ultimately manual invoicing

    pus rd sop on lvl o c compny cn mprov aR documn procssng nd sorn cs collconcycl.

    Until companies nd an alternative to managing conventional mail delivery of invoices, their potential for efciency

    gns n aR procss ll b srcly lmd.

    Time and money

    Coss ssocd mnully mlng nvocs nclud:

    Lbor

    hrdr nd mnnnc

    Dpndnc on producon qupmn

    - Prnrs

    - Foldng mcns

    - Smpng mcns

    Prnng

    Stufng and collating

    Smpng or mrng

    errors nd xcpon ndlng

    arcvng nd sorg

    Process quality (monitoring, repor ting, etc.)

    accordng o SaP, ol cos of mlng n nvoc cn b s g s $15.00.

    Maua Ivoicig Chaeges

    InvoicePrinting

    Copy forarchiving

    Folding andinserting

    Stamping Post officeDelivery

    Distribution

    SAP

    Collectsupportingdocuments

    HANDLING TIME 4 minutes TRANSIT TIME 2 daysCOST OF SENDING

    AN INVOICE$1.60

  • 7/31/2019 Automated AR Invoicing

    5/18

    eSkeR white PaPeR

    5

    Going 100% electronic

    tord objcv of sndng vry aR nvoc lcronclly, compns cn produc bo ppr nd lcroncforms mc vryng cusomr prfrncs. ts provds bl y o:

    Automate workow routing and delivery to customers

    Mng ll cusomrs uomclly

    L cusomrs mov o lcronc nvocs r on pc

    avod dsrupon of xsng aR procsss or cusomrs aP procsss

    Essential elements

    an ffcv soluon for srmlnng procss from ppr o lcronc rqurs svrl y funconl cpbls,ncludng bl y o dlvr nvocs by fx, ml nd posl ml. t soluon sould nclud uomd lcroncrcv ccss o bllng nformon for cusomr srvc nd collcons, nd provd onln subscrpon cpbls.

    Electronic

    Invoice

    Paper

    Invoice

    Volume

    Time

    Accounts

    Receivable

    Mail

    Fax

    Online

    subscriptionto e-invoicing

    Email

    InvoicePortal

    Digitalsignature

    Archiving

  • 7/31/2019 Automated AR Invoicing

    6/18

    eSkeR white PaPeR

    6

    Beyod Auto-Faxig ad Emaiig

    Extending the capabilities of SAP solutions

    SaP soluons cn provd bly o ml or fx nvocs. Bu compns loong s cpbls s lcroncnvocng sould s mslvs som y qusons:

    ar you rlly uomng procss?

    Do you v vsbl y you nd?

    ho do you dlvr cusomrs n?

    auomd lcronc aR nvocng gos byond bsc fx nd m l o srmln nvoc dlvry nd rduc coss.

    Real-time invoice delivery based on customer preference

    w fully cpbl lcronc nvocng soluon, nvocs cn b fxd, mld nd/or mld bsd on cusomr

    prfrncs. invocng cn b don roug sngl prn srm from SaP sysm.

    Auto-bundling invoices with additional documents

    Compns ofn sruggl o g promp rmnc on nvocs bcus r cusomrs n proof of dlvry oror supporng documnon bfor y ll py. elcronc aR nvocng cn provd mns o lp spd uppymn, or ls rmov common brrrs cusomrs prsn bfor pymn. Documns gnrdrougou rnscon cn b sord nd n collcd o snd compl pcg of bllng documns longwith the invoice. Usage examples of these capabilities include:

    auo-ssmbly of bl lng documns no compl pcg

    Proof of Dlvry rcvd v XML from ndld dvc

    Documns convrd o PDF nd rcvd

    Proof of Dlvry nd sgnd covr lr cd n SaP soluon snds n nvoc

    invocs bundld by cusomr nm

    Cusomr rcvs on ml mulpl nvocs

    Advanced Read Receipt notifications

    Cusomrs cn rcv n ml ncludng ln o b-bsd porl, r y cn v r nvocs. afr customer has viewed an invoice, notication can be sent to the SAP system.

    Self-service contact management

    Subscrpon ls cpbl s l supplrs gv r cusomrs bly o s prfrncs for rcvng nvocs, lpngo rlv cusomr srvc sff of conc mngmn burdns.

    Ability to email copies of invoices both externally and internally

    w bly o dnfy concs byond prmry conc, ddonl concs cn b copd on nvocemail. Sales representatives and other internal contacts can also be identied and copied via email alias.

  • 7/31/2019 Automated AR Invoicing

    7/18

    eSkeR white PaPeR

    7

    Customer portal support

    auomon cn llo bo busnss usrs nd cusomrs o conrol aR documn communcon. Dpndng on level of sophistication needed for its specic billing process (which, of course, can evolve over time), a company candcd o s aR nvoc dlvry prfrncs r mngd.

    Mnnnc of dlvry md prfrncs cn b pusd ou o cusomrs v subscrpon funconly roug b nrfc r cusomrs cn coos o y n o rcv nvocs nd or documns. Suc porl cnlso nbl cusomrs o src rrv r nvocs onln. On sllr sd, compns cn slc md oponsy n o offr cusomrs, nd dvng of onln rcng o s n nvocs v bn rd.

    Suppiers customers gai the abiity to:

    Src nd rrv ll r nvocs onln

    Slc r prfrrd md onln subscrpon

    The suppier ca:

    trc onln n n nvoc s rd

    Slc md opons o offr cusomrs

    Rpor on nvocs sn v c yp of md

  • 7/31/2019 Automated AR Invoicing

    8/18

    eSkeR white PaPeR

    8

    Benets of Automated AR Invoicing

    Business process efficiency

    Rduc documn ndlng m by up o 96%

    Cu cos of sndng bllng documns by 4080%

    Rduc bllng rrors nd rurns rducd by s muc s 90%

    Prvn los nvocs nd rld documns

    Fr-up CSR m

    Visibility

    Rl-m rcng

    immd dspu rsoluon

    Rporng

    Access and reaction time

    Bllng documns rdly vlbl

    Cusomr srvc nd collcons

    Cusomr rquss

    DSO reduction

    Convnonl bllng procsss ypclly nclud procssng nd sndng nvocs nd of s m prod. wr s ly or monly, nvocs r rdy o go s nd unl s m rrvs. Bu fsr compny gsnvocs no nds of cusomrs, soonr cn rcv pymn. Rl-m sndng of nvocs s y rprepared lets customers start their internal payment process right away, which can signicantly reduce Days Sales

    Outstanding (DSO).

    Additioa cash

    imgn compny rnng $100 m llon yr usng convnonlnvocng procsss. w 250 busnss dys n yr, nd f cusomrs r ll pyng on m, compny ould n$400,000 dy. Of cours, rly s cusomrs ofn dono py on m. Bu vn consrvv ssumpon of lf

    pyng l, compny ould n $200,000 pr dy.

    a 7-dy rducon of vrg DSO roug lcronc aR nvocngould moun o $1.4 mllon n rly pymns. w n vrgrurn on nvsmn 5%, rly cs collcon could rn compny n ddonl $70,000 n bn.

    REDUCTION

    IN

    DSO

    EARLY PAYMENTS

    COMPANY WITH

    ANNUAL REVENUE

    OF $100M

    10 DAYS

    8 DAYS

    7 DAYS

    6 DAYS

    4 DAYS

    2 DAYS

    400,00

    0

    800,00

    0

    1,20

    0,00

    0

    1,400,00

    0

    1,600,00

    0

    2,00

    0,00

    0

  • 7/31/2019 Automated AR Invoicing

    9/18

    eSkeR white PaPeR

    9

    Cotiuous coectio

    Conrsng convnonl nvocng mods of cs collcon dpndng on nvoc bcs posd by nd ofmon, nd pymns only comng n crn ms, cs cn b collcd connuously rl-m uomddlvry of nvocs.

    Transition to electronic delivery

    accouns pybl s crcl procss for ny nrprs. For mny compns, s no on y r prprd o cng crnly no jus o sv r supplrs m nd mony.Bu lcronc aR nvocng cn rqur no cng on pr of cusomrs. Supplrs cnrconcl r nd for uomd bllng cusomrs dsr o rcv ppr nvocs.and s cusomrs bcom rdy o dop lcronc nvocs, compns cn sly ssfycngng prfrncs nd lor nvoc dlvry o crcumsncs of c cusomr.

    Compns cn rlsc, sp-by-sp pproc crs connuum bnlgcy md nd fuur -nvocng mcnsms. ts p from mnul o uomd olcronc nvocng follos cusomr dopon curvs so compns cn sr gnngefciencies and reducing costs immediately. Top-tier AR invoicing solutions allow companies to

    snd lcronc nd ppr nvocs o smll nd lrg cusomrs nsnly, lmnng mnd xpns of mngng cosly m lroom oprons or or mnul mns of dlvry.

    Step-by-step approach

    SAP

    HANDLING TIME 10 seconds TRANSIT TIME 1 to 2 daysCOST OF SENDING

    AN INVOICE$1.00

    ARCHIVING

    VENDOR-HOSTED PRODUCTION FACILITY CUSTOMERS

    MAIL FA

    C ORY

    Post Officedelivery

    DISTRIBUTION

    SUPPORTINGDOCUMENTS

    If customer

    accepts e invoice

    If not, the invoice issent by regular mail

    Email with invoiceas an attachment

    CUSTOMERS

    VENDOR-HOSTED PRODUCTION FACILITY

    CUSTOMERS

    MAL FA

    CTORY

    Post Office

    delivery

    AUTOMATION PLATFORM

    ARCHIVING

    SUPPORTINGDOCUMENTS

    HANDLING TIME 10 seconds TRANSIT TIME InstantCOST OF SENDING

    AN INVOICE$0.30

    SAP

    eLeCtRONiC

    AUTOMATED

    MANUAL

    eLeCtRONiC

    AUTOMATED

    MANUAL

    ELECTRONIC

    AUTOMATED

    MANUAL

  • 7/31/2019 Automated AR Invoicing

    10/18

    eSkeR white PaPeR

    10

    Best-Practice AR Ivoice Processig

    How the automation works

    esr soluons pply bs prccs o cusomr bllng procsss by opmzng dlvry of nvocs drcly fromSaP pplcons. For sndr, s mns vry cusomr nvoc cn b sn, rcvd nd rcd uomcllyand electronically. On the other end, invoices can arrive by mail as they always have (paper in envelopes) or as email

    cmns, ccordng o busnss ruls bsd on prfrncs of rcvng cusomr. So, compns cnimmediately gain the efciencies and savings of e- invoicing without a negative impact on customer satisfaction. In fact,jus oppos s ru. along gvng cusomrs dr rng of cocs for rcvng nvocs from supplrs, bll ngprocss mprovmn esr soluons conrbus o gr cusomr ssfcon by rducng rss of umn rror,dlvrng nvocs n rl m nd nblng compns o rc ndvdul nvocs.

    Automated AR invoicing with Esker solutions simplies bi lling operations and resource management at minimal expense,effectively removing direct costs and process inefciencies associated with handling of paper invoices. For those

    customers who are not ready to receive invoices electronically, a business can gain automation efciencies by ofoading dlvry of ppr nvocs roug on-dmnd srvcs s pr of s esr soluon. invocs cn b sn drclyfrom SaP pplcons o n esr producon fcly r documns r prnd, foldd, nsrd, smpd nd

    forwarded to the post ofce.

    Capabilities of Esker AR solutions include integration with SAP applications, invoice delivery status notication and

    uomc roung of nvoc cops. arcvng of orgnl nvocs s vlbl for up o 10 yrs, spr sorgnd ccss for supplr nd cusomr. esr soluons provd scur onln ccss o rcvd documns n PDFformat with search, lter and download functions. Backup of invoices on digital media can be ordered online or sentuomclly on rgulr bss.

    SAPSupplierAdministrator

    23

    2

    CustomersAccounting

    Supplier

    Administrator

    10-year archiving

    Customer selectsmedia preferences for

    receiving invoices Routing based on

    customer mediapreferences

    Check invoice validity

    Invoice received via email with attachment

    Invoice received on the portal only

    Invoice received by postal mail

    Invoice received by fax

    Welcome emailto AP specialist

    Invoice deliverymethod

    Media allowed tocustomers

    Copy

    Customersdata export

    Customer Portal

    Audit

    Supplier checksinvoice delivery

    Routing

    Database

  • 7/31/2019 Automated AR Invoicing

    11/18

    eSkeR white PaPeR

    11

    Mai o Demad

    What is it?

    Ml on Dmnd s busnss documn dlvry srvc osd by esr, ngrd smlssly n xsng procsssl aR nvocng. You py s you snd documns drcly from nrprs pplcons, lmnng mlroom frusrons.indvdul nvocs or bc mlngs of ny sz r dspcd mmdly, ou mnul ndlng or nrnl procssdlys. t mmd rsul s rducd coss, cclrd ccouns rcvbl nd mprovd documn rcng.

    Ml on Dmnd cn ndl lrg volums fdbc don o ndvdul documn lvl. wl n xrnl mlhouse may require data in a specic format, Esker can take mail in any format directly from core business applications viamulpl rnsfr mcnsms. invocs r dlvrd lcronclly o n esr on Dmnd producon cnr r y rprocssd nd pu no posl srm n lss n 24 ours. Ml on Dmnd smlssly ngrs no SaP soluons no nd o modfy xsng pplcons, nd py-s-you-snd bllng provds compl cos prdcbly nd conrol.

    What are the advantages?

    Versus extera mai house:

    auomon of procss, no jus ousourcng

    No le transfer/format issues

    Brcodng for quly conrol

    Send batch or transactional mail (no minimums, mail a few invoices at a time and receive payment faster)

    Rl-m rcng of jobs, documn-lvl fdbc

    Status notication in the SAP system

    Prv bfor procssng

    No cusom rprogrmmng rqurd

    Versus itera mairoom:

    equpmn nd mnnnc cos vodnc

    Lbor cos rducon

    No nd o mnn qupmn

    Status notication in the SAP system

    Prv bfor procssng

    No cusom rprogrmmng rqurd

    SAP

    Internet

    ESKER PRODUCTION FACILITY

    Customers

    MALFA

    CTORY

    Post Officedelivery

    Distribution

    Invoicing

    application

    Customer

    invoicesPrinting Folding, stuffing

    in envelopeStamping

    POSTALMAIL

    10-YearThird-PartyArchiving

    10-yeararchiving

    ors

    media routing

    Customerspreferred

    media routing

  • 7/31/2019 Automated AR Invoicing

    12/18

    eSkeR white PaPeR

    12

    Iteratioa Compiace

    Electronic signatures and certificates

    In todays global economy, an important consideration is the ability to sign invoices digitally using certicates forinternational compliance. Esker offers best-in-class digital signature and certication for more than 30 countries around orld, conrols for complnc n c jursdcon.

    Companies gain the capability to decide which signatures to apply and verify, depending on specic country

    rqurmns, ccordng o provn complnc mppng mcnsm documns nd mnns d o ssfylocl rqurmns.

    Tax audit features

    along sgnng nd m smpng, esr soluons provd nvoc vldon on blf of cusomr nd r-vldon porl for x udng.

    Third-party archiving

    Through strategic partnerships, Esker offers additional capabilities for compliance with EU country regulations. Legalarchiving of invoices sent to Europe is available for a xed duration of 10 years, with secured online access to the

    rcvd documns.

    Interoperability

    Snc mny supplrs nd r cusomrs r lrdy quppd plforms for vrous nvocng funcons, nory consdron s o m sur ll aR sysms cn or ogr. esr soluons suppor nroprbly by provdngmulpl md opons o connc xsng sysms.

    Digital CertificateDigital Signature

    Authentication achievedby Digital Certificate

    Locally compliantsignatures

    Effective taxaudit tools

    Tax documentationfor all jurisdictions

    Internationallycompliant process

    Integrity guaranteed byDigital Signatures

    Supp le rServ i ces BuyerServces

    Vaidatetmestamppackage

    AudtTools

    Sgn valdaetmestamppackage

    Re-vaidatearchivedeinvoces

    + + = Supplers BuyersSupplier equirements

    Sgning tmestampng vadatonso r age sgnatue v e fc a i o n

    Applcabeaw()

    Applcabeaw()Outsourcng stoage agreementsnotfcatons

    Buyerrequirements

    S gna ure e i c aion Appl cab e aw( )

    Applcabeaw()Outsourcng stoage agreementsnotfcatons

  • 7/31/2019 Automated AR Invoicing

    13/18

    eSkeR white PaPeR

    13

    Checist to Get Started

    How to start

    G mngmn suppor

    - Make sure managers aware of all the benets

    - Customers can benet from e- invoicing

    S rlsc xpcons

    - 100% dopon mmdly s no prccl

    - Understand your technical abilities, and the abilities of your customers to accept e-invoices

    - M sy for your cusomrs o cng

    Pc rg yp of uomon for you nd your cusomrs

    - Supplr nors

    - Busnss procss ousourcng

    - a plform for bo documn procss mngmn nd conc mngmn

    Where to start

    ho mny nvocs r you sndng mon?

    - is procss cnrlzd or dcnrlzd?

    ar your nvocs ll domsc, or r som nrnonl?

    w r your cusomrs l?

    - B2C

    - B2B

    Lrg compns smll numbr of cusomrs

    Mx of lrg, mdum nd smll modr numbrs

    Mnly SMB lrg numbrs

    Rollout models

    Op-in

    - Gv cusomrs opporuny o rcv nvocs lcronclly

    - Offr ncnvs nd good rsons y y sould do

    - Slor dopon r, bu br cusomr rlons

    - is procss cnrlzd or dcnrlzd?

    Op-Ou

    - tll cusomrs you l l only offr - nvocs by crn d

    - Cusomrs r forcd o op-ou noc

    - Charge a penalty (fee) for not participating

    - Gnrlly usd by lrgr compns

  • 7/31/2019 Automated AR Invoicing

    14/18

    eSkeR white PaPeR

    14

    AR Ivoicig Success Stories

    Digital circuits manufacturer

    Chaege

    Mnully prnng 100,000 nvocs nnully ocusomrs round orld usng old grn brforms

    invocs o as r mnully bcd nd sn vFdex dly

    invocs for europ mus b mnully rcvd forVat uds

    esmd nnul cos of $98,000

    Resuts invocs uomclly sn o esr Dlvrywr,

    r y r rformd

    asn nvocs r bcd durng dy,convrd o PDF nd submd o scurbs; ml s sn o rcvng cusomr ln o bcd nvoc

    europn documns r convrd o PDF,emailed (as attachments or with a web link) and

    lcronclly rcvd

    annul svngs of $68,000

    ROi n 3 mons

    SAPAPPLICATIONS

    Invoices submitted

    from SAP system,

    sent around the world

    Green bar

    forms printed

    Invoices submitted

    to Asia, batched,

    sent via FedEx daily

    Customer

    ASIA EUROPE

    SAPAPPLICATIONS

    Invoices submittedfrom SAP system,sent automaticallyaround the world

    Automatically batched daily and sent via secure PDF/email(or email can contain a secure web link for retrieval

    through Esker Web Interface)

    Reformatted byEsker DeliveryWare

    ASIA EUROPE

    WEB

    PUBLISHING

    ARCHIVE WEB

    PUBLISHING

    ARCHIVE

  • 7/31/2019 Automated AR Invoicing

    15/18

    eSkeR white PaPeR

    15

    Food manufacturer

    Chaege

    Prnng nd mlng nvocs

    Printing and mailing statements (approx. 3,500 x 10

    pages per week)

    tm-consumng

    Inefcient

    Pron o rrors

    Resuts

    Ivoices

    Dlvry prfrnc drmnd from dr pg

    Formd for blc & f fx

    Statemets

    Dlvry prfrnc drmnd from dr pg

    Formd for blc & f fx

    Formd for duplx prnng o mnmz ppr/posg coss roug esr ml producon fcly

    SAPAPPLICATIONS

    Collate Invoices

    Folding,

    envelope,insertion

    Stamping/

    MeteringPostal Network

    Collate Statements

    SAPAPPLICATIONS

    InvoicesStatus

    Notific

    atio

    n

    Collation DuplexPrint Formatting

    DeliveryPreference

    DeliveryPreference

    Statements

    Mail on Demand

    Fax on Demand

  • 7/31/2019 Automated AR Invoicing

    16/18

    eSkeR white PaPeR

    16

    What Esker customers say about electronic AR invoicing

    Esker allows us to optimize invoicing processes from end to end and improve our DSO. We now have total visibilityof our invoicing processes; we can easily modify formatting as needed; and we have eliminated the need to store

    letter head paper. And all this has been accomplished without modifying our system or maintenance, thanks to thesimpl icity of the solution installation.

    admnsrv nd Fnncl Drcor Smsung elcroncs

    Our customers started paying us at least 3 to 4 days faster, which was a huge windfall benet. Although we

    anticipated some benets in this area, we were surprised about the magnitude of the benets realized.

    Drcor of Busnss Sysms nd it Cron Srvc, inc.

    Sending out invoices by fax and post was not only time consuming but we were incurring large printing and mailing

    costs. All too often, oating paper invoices were being misplaced, lost or never reached the person they wereintended for. We werent receiving payments on time and needed a solution to automate the invoice delivery process.

    Since implementing Esker we have eliminated invoice paper completely, reduced our delivery costs by half, achieveda time savings of 250 hours per week, reduced late payments by a minimum of 5 days and ensured that 100 percent of

    proof of delivery documents are received.

    Nonl Crd Mngr Vsy indusrs

    Weve experienced tremendous benets since working with Esker. We have reduced costs because we no longerbuy paper and the other materials associated with printing, we no longer spend money on postal mail delivery and

    overall, the accuracy of our order fulllment has improved. We also no longer pay staff overtime for working extra

    hours to print, stuff and address invoices for postal mail delivery.

    Drcor of it Alcan Composites USA

    We batch-printed the invoices every night in-house. An operator would come in and print invoices and give them to ourin-house mail room the next morning. Then they would sort and stuff them and give them to a mail house. Theres been

    no big change in what we process, but the difference is what we can do. Were able to fax or email directly from our SAPsolution with Esker, with better communication conrmations and the ability to build the master data in our SAP system.

    We got rid of our stufng machine and the maintenance, and we got rid of a printer that we dont need anymore, sothere have been signicant costs savings on the hardware side. Accuracy is also better. A certain percentage of our

    invoices are multiple pages. Before, we had to nd and stuff those separately, which creates the risk of error because its

    such a manual process. And notication feeds back so we have visibil ity as to when invoices went out.

    Mngr applcon Srvcs S indusr l Producs

    We set out with the immediate goal of speeding the delivery of invoices, but once we were introduced to Esker,doors started opening to many more document delivery possibi lities. Esker has totally revolutionized our distribution

    capabilities, making it very easy to continually speed our processes surrounding customer communications.

    MiS MngrMaN Rolnd

  • 7/31/2019 Automated AR Invoicing

    17/18

    eSkeR white PaPeR

    17

    About Eser

    Document process automation leadership

    esr s rcognzd ldr n lpng orgnzons lmn mnul procsss, gn vsbly nd conrol, nd rduc use of paper by automating the ow of documents into, within and out of the organization. With its comprehensive platformnd pnd cnology, esr dlvrs dvngs of uomd documn procssng r s porful on-premise solution or as an on-demand services (SaaS) leveraging Esker-hosted infrastructure. Customers achieve signicant

    and immediate operational efciencies, cost savings and measurable ROI in as little as three to six months.

    As an established SAP software solution partner with certied integration, and an SAP customerslf. esr s md srvng nds of SaP cusomrs op prory. t rsuls of SaP ndesr prnrsp r dmonsrd round orld by SaP cusomrs o v uomddocumn procsss esr soluons. esr s ddcd R&D m focusng on SaPpplcons, nd prmry objcv o offr SaP cusomrs bs soluon for documnprocss uomon.

    Foundd n 1985, esr oprs globlly mor n 80,000 cusomrs nd mllons of lcnsd usrs. esr s globlheadquarters in Lyon, France and U.S. headquarters in Madison, Wisconsin. For more information, visit www.esker.com.

    Solutions

    Procure-to-Pay ad Order-to-Cash ad Automatio

    to lp orgnzons qu ppr nd spd cs convrson, nnc cusomr ssfcon, mprov supply cnperformance, and increase protability, Esker solutions span the procure-to-pay and order-to-cash cycles:

    Saes Order Processig o uom nry nd roung of ncomng cusomr ordrs

    Accouts Receivabe Ivoicig o uom dlvry of bll ng documns bsd on cusomr prfrncs

    Accouts Payabe Processig o uom nry nd roung of ncomng vndor nvocs nd or pybls

    E-Purchasig o uom dlvry of supply cn documns bsd on vndor prfrncs

    E-PURCHASINGSALES ORDER PROCESSING

    ACCOUNTS RECEIVABLE ACCOUNTS PAYABLE

    Your VendorsYour Customers Your Company

    CustomerOrder

    CustomerInvoice

    VendorInvoice

    PurchaseOrder

    Payment Payment

    ORDER-TO-CASH PROCURE-TO-PAY

  • 7/31/2019 Automated AR Invoicing

    18/18

    white PaPeR

    WORlDWIDE ESkER lOCATIOnS

    as .sr.com.sg

    ausrl .sr.com.u

    Frnc .sr.fr

    Grmny

    .sr.dily .sr.

    Spn .sr.s

    United Kingdom .sr.co.u

    MADISOn, WISCOnSInU.S. HEADqUARTERS

    esr, inc.1212 Dmng wy

    Su 350Mdson, wi 53717

    tl : 608.828.6000Fx : 608.828.6001

    eml : [email protected]

    www eser com

    2009 Esker S.A. All rights reserved. Esker, the Esker logo and Esker Fax are trademarks or registered trademarks of Esker S.A. in the U.S. and other countries. All other trademarks are the property of their respective owners.