AUGUST 12-15, 2018 Denver, Colorado - Pioneer …...dementia-care training programs. We are addressing the growing national crisis of memory loss, dementia, and Alzheimer’s disease

pioneernetwork.net#PioneerNet2018

PIONEER NETWORK 2018 NATIONAL CONFERENCE PROGRAM

AUGUST 12-15, 2018Sheraton Denver Downtown HotelDenver, Colorado

AGE-u-cate Training InstituteAlzheimer’s Association

of ColoradoAmbient Activities

TechnologyBen E. Keith FoodsThe Beryl InstituteColorado Culture Change

Coalition (CCCC)The Eden Alternative®Fransen Pittman

Haven Nursing CenterHamilton CapTelHealthCare InteractiveHarloff CompanyHealth Professions PressJoy for All Companion PetsKentucky Coalition for

Person Centered CareLifeBioLifeShare TechnologiesEli Lilly

Metropolitan StateUniversity of Denver

MobileServeNational Association of

Activity ProfessionalsNational Association of

Activity ProfessionalsCredentialing Center(NAAPCC)

National Consumer Voice forQuality Long-Term Care

Person Centred Universe, Inc.

RCare, Inc.Rockport Healthcare

Services Schlegel-UW Research

Institute for AgingSociety of Certified Senior

Advisors (SCSA)SWBR ArchitectsTZMO USA, Inc./SENIVarsityWish of a Lifetime

Our 2018 Conference Exhibitors & Sponsors

2 PIONEERING A NE W CULTURE OF AGING

Our 2018 Media SpOnSOr

Welcome TO THE 21ST ANNIVERSARy OF PIONEER NETWORK AND THE 2018PIONEERING A NEW CULTURE OF AGING CONFERENCE! WE’RE COMING OF AGE THIS yEAR WITHMUCH TO CELEBRATE AND A SENSE OF ExCITEMENT AS WE LOOK TO THE FUTURE.

This year’s Conference blends the old with the new, the traditions you love and expect like the RollCall of States and Nations along with innovative ways to connect like the Tech Experience featuringsome of the latest technology available in the world of aging.

We heard your feedback and we’ve brought back Guides who always draw a crowd and added manyfresh faces and topics. We have intensive sessions on nine different topics and site visits that not onlylet you see and hear communities with pioneering programs but also let you see the sites and soundsof Denver and the Rocky Mountains. We are here to “Promote the growth and development of all.”

Our Program this year is designed to bring our Values and Principles to life — starting with the WelcomeSession on Sunday night where you’ll begin to “Know each person” to our Coming of Age Party atCoyote Ugly where we’ll “Respond to spirit, as well as body and mind.” (See all of our Values andPrinciples on page 4.)

This is your Conference because all of us are “Entitled to self-determination” and we hope you takeadvantage of not only the educational opportunities that abound but also in creating new connectionsand deepening existing relationships. Our exhibit area is designed for you to connect with our Exhibitorsand Sponsors as they share products and services that can support you on your person-centered journey, see the latest in technology, view the beautiful photographs of Elders, go through the DementiaLive experience and gather with each other. There are gathering places for quiet discussion or whereyou can engage with a lively and a robust group but always with others who share your passion andenthusiasm. “Community is the antidote to institutionalization.”

And don’t forget to go outside and get some Vitamin D in the Mile High City. A refreshing walk will getyou energized for the mornings and afternoons ahead and allow you to “shape and use the potentialof the environment in all its aspects.” We invite you to enjoy all that Denver has to offer.

Join us in committing today and everyday to Pioneering a New Culture of Aging. Enjoy the Conference!

KaraLe Causey Penny CookChair, Board of Directors President/CEO

PIONEER NET WORK 2018 NATIONAL CONFERENCE PROGRAM 3


VALuES ANd PriNCiPLES � Know each person. � Each person can and does make a difference. � Relationship is the fundamental building block of a

transformed culture. � Respond to spirit, as well as mind and body. � Risk-taking is a normal part of life. � Put person before task. � All elders are entitled to self-determination wherever

they live. � Community is the antidote to institutionalization. � Do unto others as you would have them do unto you. � Promote the growth and development of all. � Shape and use the potential of the environment in all its

aspects: physical, organizational, psycho/social/spiritual. � Practice self-examination, searching for new creativity

and opportunities for doing better. � Recognize that culture change and transformation are

not destinations but a journey, always a work in progress.

Our ViSiON a Culture Of aging that iS life-affirMing,SatiSfying, huMane and Meaningful

We recognize our need to create ways of living and working together that are different from the traditional models. PioneerNetwork supports models where elders live in open, diverse, caringcommunities. Pioneers are working for deep system change by bothevolutionary and revolutionary means, using Pioneer values andprinciples as the foundations for change — in-depth change in systems requires change in governmental policy and regulation;change in the individual’s and society’s attitudes toward aging andelders; change in elders’ attitudes toward themselves and theiraging; and change in the attitudes and behavior of caregiverstoward those for whom they care. We refer to this work as culturechange. Our aim is nothing less than transforming the culture ofaging in America.

Our MiSSiONPioneer Network advocates and facilitates deep system change andtransformation in our culture of aging. To achieve this, we: � Create communication, networking and learning opportunities. � Build and support relationships and community. � Identify and promote transformations in practice, services,

public policy and research. � Develop and provide access to resources and leadership.

TABLE OF CONTENTS

Welcome Message 3

Our Values and Principles, Vision, and Mission 4

Conference Sponsors 5

Exhibitor & Sponsor Gallery Map 10

Make the Most of your Conference Experience 11

General Conference Information 12

Conference Features 12

Conference Special Sessions 14

Morning General Session 14

Afternoon General Session 15

Schedule at a Glance 17

Monday, August 13 18

Concurrent Sessions A 18

Concurrent Sessions B 19

Concurrent Sessions C 20

Tuesday, August 14 21

Concurrent Sessions D 21

Concurrent Sessions E 22

Wednesday, August 15 23

Full Day Intensives 23

Half Day Intensives 24

Pioneer Network Board of Directors, Staff, Conference Staff, Education Committee 25

Special Thanks 26

Save the Date 27

Sheraton Floor Plan 28


Acts retirement Life Communities, [email protected] Retirement-Life Communities®(ACTS) has been setting the standard forexcellence in senior retirement livingsince opening its first community in 1972.With a vision founded in faith and guidedby a commitment to integrity and loving-kindness, Acts has established an unsurpassed reputation for strength andstability in the senior retirement livingindustry. Acts Retirement-LifeCommunities is incorporated inPennsylvania and is designated a 501(c)3 charitable organization.Conference App Sponsor

AGE-u-cate Training [email protected] #28AGE-u-cate® Training Institute developsand delivers research-based aging anddementia training programs for seniorcare providers across the spectrum.

Alzheimer’s [email protected] #49The Alzheimer’s Association DementiaCare Practice Recommendations reflectthe fundamentals of person-centeredcare, are based on current evidence andbest practice, and outline dementia careacross care settings and throughout the

disease. Learn about our CurriculumReview process and essentiALZCertification program.Dementia Track Sponsor

Alzheimer’s Association of Coloradowww.alz.org/[email protected] more than 25 years, the Alzheimer’sAssociation Colorado Chapter has ledthe fight against Alzheimer’s disease andrelated disorders by increasing theunderstanding of dementia and itsimpact on family and community, providing information and support forthose affected, and promoting theadvancement of research.

Ambient Activities [email protected] #9Activity interventions that provide thosewho live with moderate to severe levelsof cognitive impairments opportunitiesto engage and interact with purposefulactivity.

American Health CareAssociation and NationalCenter for Assisted Living(AHCA/NCAL)www.AHCA.org [email protected] American Health Care Associationand National Center for Assisted Living(AHCA/NCAL) represent more than

12,000 non-profit and proprietary skillednursing centers, assisted living communities, sub-acute centers andhomes for individuals with intellectualand developmental disabilities. By delivering solutions for quality care,AHCA/NCAL aims to improve the lives ofthe millions of frail elders and individualswith disabilities who receive long termor post-acute care in our member organizations each day.Concurrent Session Sponsor

Ben E. Keith [email protected] #43Ben E. Keith Foods distributes qualityfoodservice products including freshproduce & bread, dairy, frozen foods andmeats, grocery, disposables, chemicals,and E&S. Ask us about our programofferings for eMenuManage™ Services,In-Service Training and NutritionalResource Information.

The Beryl institutewww.theberylinstitute.orgnatalie.mckay@theberylinstitute.orgBooth #26The Beryl Institute is the global community of practice dedicated toimproving the patient experience throughcollaboration and shared knowledge. We define patient experience as the sum of all interactions, shaped by anorganization’s culture, that influencepatient perceptions across the continuumof care.

2018 Sponsors and Exhibitors Special thanks to our sponsors, exhibitors, partners and friends who are making the 2018 Pioneer Network Conference a great success.We appreciate all you do to support our mission of facilitating deep systems change and transforming the culture of aging.


Colorado Culture ChangeCoalitionwww.coculturechange.orginfo@coculturechange.orgBooth #20The Colorado Culture Change Coalition(CCCC) promotes core person-centeredvalues of choice, dignity, respect, self-determination, and purposeful living. Wehelp individuals and organizations developnew ways of thinking, new language,new beliefs, and new behaviors basedon a person-centered philosophy of care

The Eden Alternative®[email protected] #17Supporting the culture change movementfor over 20 years through practical tools,training, and consultation, The EdenAlternative® is a global, non-profit organization focused on creating qualityof life for Elders, and their care partners,wherever they may live.

[email protected] #21Continuing to expand nationally,Eversound helps everyone hear at theperfect volume without the hassle ofhearing aids. It’s a proven way to improveengagement and participation at groupevents. Visit www.eversoundHQ.com tolearn more.Silent Disco Sponsor

Fransen [email protected] #22Fransen Pittman is a premier constructioncompany serving communities acrossColorado for 24 years. Driven by thedesire to be a different breed of builder,we do more than simply build buildings.We create spaces that provide comfortand assistance for your family members.

Haven Nursing [email protected] Nursing Center is a non-traditional,household model nursing home locatedin Columbia, Louisiana, dedicated to providing quality care within a life-affirming, caring community.

Hamilton [email protected]@hamiltoncaptel.comBooth #27Hamilton Telecommunications is a diversified communications and technology service provider based inAurora, Neb. Founded in 1901, HamiltonTelecommunications encompasses eightprimary company divisions that allowHamilton to operate on a local, regionaland national basis.

HealthCare [email protected] #4HealthCare Interactive, Inc. (HCI) is theleading national provider of online,

dementia-care training programs. We areaddressing the growing national crisis ofmemory loss, dementia, and Alzheimer’sdisease by developing the most innova-tive set of training products for familymembers and professional caregiversavailable in the marketplace today. HCI’seducational products are easy to use.Each requires only basic computer orDVD skills and can be used in the privacyof your home or work setting.

Harloff [email protected] #13Harloff provides a full line of medicationfurniture to support Culture Change initiatives. Our furniture carts are designedto looked like a dresser but provide thesecurity and durability needed for LongTerm Care. Our in-room medication cabinet line includes a work space forstaff and a slam lock that opens with akey but automatically locks when closed.

Health Professions [email protected] #32Health Professions Press is a publisher of professional resources in long-termcare, gerontology, and healthcare administration. Titles on display covertopics including leadership, staff training,activity programming, dementia care,and more. Stop by our exhibit for ourspecial conference discount!

it’s Never 2 [email protected] #37It’s Never 2 Late builds engagement systems residents & staff enjoy! Equip staffwith the most efficient means of delivering


person centered engagement for memorycare, therapy and recreation. Enable residents and families to connect and enjoylife through the unique combination ofan unparalleled, vetted content library andextremely intuitive interface. With today’stechnology you can provide & empowerindividuals to connect, engage, and enjoylife more fully. iN2L is up and running inalmost 3000 communities throughout theUS and Canada, changing lives one touchat a time. Coming of Age Party Sponsor

Janska Clothing that [email protected] #50Janska Clothing That Comforts’ socialmission is to impact the lives of othersby restoring dignity when dressing is nolonger simple and providing a profoundfeeling of comfort during challengingtimes of life.

Joy for All Companion [email protected] #33Joy for All Companion Pets are designedto bring comfort, companionship andfun to elder loved ones. With realistic furand pet-like sounds — and sensors thatrespond to petting and hugs with familiarpet-like actions — Companion Petsdeliver a soothing, joyful experience that inspire smiles, laughter and fondmemories for people of all ages.

Kentucky Coalition for PersonCentered [email protected] #30The Kentucky Coalition for PersonCentered Care is a recently established

organization consisting of a group ofstakeholders interested in pursuing theimplementation and progression ofPerson Centered Care throughout thelong term care profession for allKentuckians.

[email protected] [email protected] #24LifeBio captures life stories to exceedperson-centered care goals. LifeBio’sonline system and army of writers buildLife Story Books, Snapshots, and ActionPlans for each unique person. Approachesfor memory care include Phone Interviewsof family members to know more.

LifeShare Technologieswww.lifesharetech.comcindy.vondenkamp@lifesharetech.comBooth #34LifeShare keeps families, residents andstaff informed, connected and engagedthrough visual messaging on any TVscreen supporting calendars, therapeuticmusic, games, automated reminders,faith programming, free mobile app andmore. Affordable, easy, super useful technology......what a concept!

Eli [email protected] #14Lilly is a global healthcare leader thatunites caring with discovery to make lifebetter for people around the world. Wewere founded more than a century agoby a man committed to creating high-quality medicines that meet real needs,and today we remain true to that missionin all our work. Across the globe, Lillyemployees work to discover and bring

life-changing medicines to those whoneed them, improve the understandingand management of disease, and give backto communities through philanthropyand volunteerism. To learn more aboutLilly, please visit us at www.lilly.comandhttp://newsroom.lilly.com/social-channels.

Linet [email protected] #45LINET Americas is headquartered inCharlotte, North Carolina and providessales and service to over 500 customersacross the United States and Canada.With more than 15,000 beds installedcoast-to-coast, it is LINET Americas’ goalto help improve the cost and quality ofhealthcare by providing practical solutionsto our customers.

[email protected] #44MemoryWell is a digital platform forelder storytelling. Our network of morethan 500 professional writers works withfamilies, senior living communities andhome care providers to replace burdensome intake questionnaires withbrief, intimate stories. MemoryWell’s portraits build empathy and arepoignant keepsakes for families.Life Enrichment Track Sponsor

pioneernetwork.net


Metropolitan State university of denverwww.msudenver.edu/[email protected] #12Our program is designed to develophealth care leaders for a rapidly changingworld. Metropolitan State University ofDenver Master of Health Administration(MHA), prepares students for a challeng-ing and rewarding career in health care.

[email protected] #39MobileServe helps organizations to easilymanage and engage volunteers. Fromsourcing and scheduling to reminding,tracking, thanking, and recognizing,MobileServe’s mobile and web-basedplatform automates the logistics so youcan focus on the people. MobileServe’seasy photo-platform and social mediaintegrations turns volunteers intoambassadors.

Music & [email protected] #46Music & Memory advocates for the useof personalized music to improve thequality of life for individuals facing a variety of cognitive and physical situations, especially those with dementia.By providing education, training andsupport to a network of long-term careorganizations, hospitals, hospices andhome care programs, we aim to makethis form of personalized, therapeuticmusic a gold standard of care in all67,000 U.S. health care settings.

National Association ofActivity [email protected] #5The National Association of ActivityProfessionals provides education, advocacy, and support to ActivityProfessionals working in various geriatricsettings throughout the United Statesand Internationally.

National Association of Activity ProfessionalsCredentialing Center [email protected] #42The NAAP Credentialing Center wasestablished for the exclusive purpose ofgranting a National Board Certificationfor Activity Professionals who meet ourstandards. No class or course work isrequired. We are recognized by CMSunder F-tags 658 & 680.

National Consumer Voice for Quality Long-Term [email protected] #40Consumer Voice is the leading nationalvoice representing consumers in issuesrelated to long-term care, helping toensure that consumers are empoweredto advocate for themselves. We are a primary source of information and toolsfor consumers, families, caregivers, advocates and ombudsmen to helpensure quality care for the individual.

Person Centred universe, inc.www.personcentreduniverse.comaking@personcentreduniverse.comBooth #35Person Centred Universe (PCU) is a company that has a simple vision —we see a better world for those affectedby Dementia. Since 2013, PCU has beenstanding by the belief that quality person-centred dementia care and support forcare partners is attainable when givenaccess to education and resources thatencourage empathy, respect and leadership. By developing and nurturingleaders, we support those working withindividuals living with dementia tounderstand and appreciate their client'sunique journey, and how care partnerscan support those living with dementiato live dignified lives.

[email protected] works to ensure quality care for olderadults and people living with disabilitiesby creating quality jobs for direct careworkers. We believe that caring committedrelationships between direct care workersand their clients are at the heart of qualitycare. We offer all the tools necessary toprovide quality jobs for workers andquality care for clients: training for directcare workers, consulting for employers,and research for policy makers.Workforce Track Sponsor

rCare, [email protected] #25RCare is a global provider of the mostadvanced UL 1069-listed nurse call andmonitoring technology for senior housing

PERSON CENTRED U

PERSON CENTRED UNIVERSE


campuses of all sizes. RCare builds individualized, flexible and seamlesssolutions to enhance caregiving and resident quality of life.

rockport Healthcare Services [email protected] #29Rockport Healthcare Services recognizesthat person-centered care includes honoring the individual’s purpose in life.People in care communities are morecapable than commonly believed.Partnering with Pioneer Network, theCommunity Commitment Award celebrates examples of these amazingacts of service.

Schlegel Villages, inc.www.schlegelvillages.comjessica.luhkim@schlegelvillages.comCanadian family owned and operated,Schlegel Villages offers quality long-termcare and retirement living across south-western Ontario. Come and discover whyIt Takes a Village to Care!Leadership Track Sponsor

Schlegel-uW research institute for Agingwww.the-ria.ca/[email protected] #38Walk with Me is a national movementaimed at changing the culture of agingin Canada. Older adults, care partners,educators, policy makers, students andresearchers from all over the country collaborate and learn with and fromeach other about how to enhance thejourney of aging across the continuumof care and community living.

Select rehabilitation, [email protected] #1Select Rehabilitation provides comprehensive physical, occupationaland speech therapy services to patientsin hundreds of sites across 32 states, and also partners with clients to provideexpertise in regulatory and reimbursementissues. Emphasis is placed on patient-focused, outcome-driven services allowing patients to successfully transition and remain in their dischargeenvironment.Tech Experience Sponsor

SWBr [email protected] #36SWBR has offices in Syracuse andRochester, Ny providing design for independent, assisted, skilled nursingand Green House projects for public andprivate clients.

[email protected] is the world leader in providingQuality of Life Services to the field ofsenior living, leveraging our expertise topositively impact your residents healthand wellness, safety, nutrition and overall experience.Leadership Forum Sponsor

TZMO uSA, inc./[email protected] #31Seni supports your person-centered

activities with a full line of vapor preamble incontinence products. Fromlight incontinence pads to briefs forsevere incontinence and night time protection Seni covers all type of productssomeone with incontinence may need.Contact us and learn how other Pioneersimplemented Seni continence programin their homes. Better nights and overallhealth for people you care for thanks toSeni Night time products.

[email protected] #41Varsity is a full-service boutique firmfocused on winning the mature market.We’re innovators, not imitators. Focused,not fragmented. The only team to offeryou a 360-degree view of your businessand up-close insights. Our mature marketspecialists have expertise in marketing,sales, PR, creative, interactive, digital,media and operational performance.

Vivage Senior [email protected] long-term andpost-acute management and consultingcompany dedicated to a person-directedmodel of care for elders of all ages in ourcommunities.Concurrent Sessions Sponsor

Wish of a [email protected] #6The mission of WOL (a nonprofit) is to“shift the way society views and valuesour oldest generations by fulfilling sen-iors™ dreams and sharing their stories toinspire those of all ages.”

Exhibitor & Sponsor

Gallery

50

49

ORGANIZATION BOOTH #

AGE-u-cate Training Institute 28Alzheimer’s Association 49Ambient Activities Technology 9Ben E. Keith Foods 43The Beryl Institute 26Colorado Culture Change Coalition 20The Eden Alternative® 17Eversound 21Fransen Pittman 22Hamilton CapTel 27HealthCare Interactive 4Harloff Company 13Health Professions Press 32It’s Never 2 Late 37Janska Clothing that Comforts 50


Joy for All Companion Pets 33Kentucky Coalition for Person Centered Care 30LifeBio 24LifeShare Technologies 34Eli Lilly 14Linet Americas 45MemoryWell 44Metropolitan State University of Denver 12MobileServe 39Music & Memory 46National Association of ActivityProfessionals 5


National Association of ActivityProfessionals Credentialing Center 42National Consumer Voice for Quality Long-Term Care 40Person Centred Universe, Inc. 35RCare, Inc. 25Rockport Healthcare Services 29Schlegel-UW Research Institute for Aging 38Select Rehabilitation, LLC 1SWBR Architects 36TZMO USA, Inc./SENI 31Varsity 41Wish of a Lifetime 6



Make the Most of Your Conference ExperienceIt all began 21 years ago when the first Pioneers came together to share their common vision and start a movement. Today, thePioneer Network Conference remains the place to “meet your people”, your peers and colleagues from around the country — andeven from around the world. Kindred spirits who come together in one place for the purpose of pioneering a new culture ofaging and advancing the culture change movement.

here are SOMe helpful tipS:

1Connect with the Network!What do our attendees enjoyalmost as much as our sessions?

Networking with like-minded peoplefrom across the country and around theworld. Don’t be shy, introduce yourself!

2Can’t remember someone’sname? yes, we know that names,our identities, are important,

but we all forget names. Don’t let thisbe the barrier to starting a new relationship or rekindling an old one.Chances are, they can’t rememberyour name, either!

3Take time to visit our Sponsorsand Exhibitors! They have wonderful information to share

with you. Make sure you share yourbusiness card with them. Be sure to look for the Partners in Pioneering logo, identifying exhibitors who are part of the program so you can earn CEUs.

4Stay comfortable—bring asweater or jacket or thePioneer Network travel blanket

that you purchased at the conferencestore to the meeting rooms andevents. One person is always freezingand the other is burning up, so comewearing layers.

5Use the Pioneer NetworkConference APP. It has theschedule, map, handouts and

more. Come to the Sunday WelcomeSession to learn how to make themost of it or stop by the registrationdesk if you have questions! (you canfind directions for downloading theApp in the General ConferenceInformation section on page 12.)

6Take advantage of the manyresources you will find in theExhibitor and Sponsor Gallery.

Exhibitors, Sponsors, Book Store,Registration and more. Check out thehours on conference signage and onthe Pioneer Network 2018 App(Attendify).

7We know that sometimes nomatter how hard we try, thingsdon’t always go as planned. If

you identify something that isn’t as itshould be with the conference, don’tjust tell your neighbor, tell us. Go tothe Registration Desk and they willfind the right person to help you.Conference staff and dozens of volunteers stand ready to do everythingwe can to make this a person-centeredconference experience for you.

8If you came with a team fromyour workplace, split up, and goto different sessions. you will

have more information to share withyour organization when you go home!

9Stop by the Pioneer NetworkBook Store and pick up someinspirational and educational

resources to take home.

10Share your kind heart andopen mind. We may have alot of work yet to do, but we

have accomplished much and it’s timeto take time to celebrate, so HAVE FUN!


General ConferenceInformation

Pioneer Network App Access the Pioneer Network ConferenceMobile app by downloading Attendifyin the app store and searching for“Pioneer Network Conference” or directlyat https://attendify.com/app/wi0zmk foriOS and Android phones.

For those without an android or iOSphone, download the web app athttp://wi0zmk.m.attendify.com/app/webview/9W1sWN4IIpIiud1Oxx

This is the place to go to get up-to dateinformation on conference events andall the latest happenings. you’ll find theconference schedule, locations of allevents, session descriptions and guidebiographies and a place to rate thesessions and Guides. you can also create a personal schedule. The App isavailable for download on your smartphone or tablet through Apple AppStore and Google Play Store. Assistanceis available at the registration desk orcheck out the tutorial on the PioneerNetwork website, pioneernetwork.net

AccessibilityPioneer Network is committed to providing equal access for all attendeesand their guests. Please see ourRegistration Desk if you have any questions.

registration HoursSunday, 11:00 am – 6:30 pmMonday, 7:00 am – 5:00 pmTuesday, 7:00 am – 6:00 pmWednesday, 7:30 am – 4:30 pm

Name Badges your registration name badge is youradmission ticket to all sessions. Ourbadges are designed to help createcommunity when we can all see eachother’s name and where we are from!Please wear your badge at all times.(NOTE: Meals, Site Visits and WorkshopIntensives require the tickets youreceived at registration.)

rings. Whistles. Beeps.Please ensure that all ringers/alarms areturned off or set to vibrate during allsessions out of respect for the sessionGuides and your fellow participants.

Concurrent SessionsSessions are planned to begin and endon time and we have made every effortto ensure that each room has seating to accommodate all attendees. Thoughwe don’t anticipate it, a session could fill and we cannot add more chairsbecause of fire codes. Signs at sessionentrances will identify if a session is full.There will be a Room Monitor in eachsession. Please let this person know ifyou need anything.

TechnologyAll Denver Downtown Sheraton hotelguests booked within the PioneerNetwork room block will have complimentary standard wireless internet access in their guestrooms. Wi-Fi is not available in the exhibit areaor session rooms. If you need additionalWi-Fi support as an Exhibitor, Sponsoror session Guide, go to the RegistrationDesk for information.

HandoutsSome Workshop Intensives may havehandouts in their rooms. All concurrentEducation Session handouts and Take-Away resources submitted areavailable on our website and throughthe Pioneer Network 2018 App duringand after the conference. We know how difficult it is to choose betweensessions, so this way you can access allthe Education Session handouts.

ConferenceFeatures

Pioneer Network Book StoreExhibitor / Sponsor GalleryBe sure to visit the Pioneer Network Book Store tocheck out the latest resources for your culturechange journey including books, DVDs, workbooksand toolkits. Many of the authors will be on handat the conference serving as Guides, providingyou with the opportunity to talk to them in person about their books or other topics. Thereare also Pioneer Network branded travel blankets

to keep you warm in the air-conditioned hotel oron the airplane and T-shirts and culture changethemed buttons and bumper stickers to bringhome with you to spread the word.

Meet the Authors at Special Book Signingopportunities taking place during Exhibitor/Sponsor Gallery hours on Monday and Tuesdayand during the Pioneer Network Coming of AgeNetworking Reception on Monday evening.


Getting AroundWe know as Pioneers, you thrive onadventure, and many of you will wantto explore the many shops and restaurants in the area. We believe youwill be able to find everything you arelooking for on the 16th Street Mall —right outside the hotel. Maps and additional information about places togo are available on the Pioneer Network2018 App, at the registration desk, oryou can check with the hotel Concierge.

Watch Your Language!Is your language institutional or person-centered? Make a commitment to doyour part to change the culture of agingthrough the use of person-centered language. If you haven’t done soalready, check out the Commitment toPerson-Centered Language availableon the Pioneer Network website as wellas on the Pioneer Network 2018 App,and make a personal commitment tousing person-centered language whileyou’re at the conference and bring thechallenge home to your team when youreturn to carry on your work!

Photo/Video releaseWe use photographs from conferencesin our printed materials and on ourwebsite. By virtue of your attendance,Pioneer Network reserves the right touse your likeness in such materials. Thisalso includes sessions where there willbe live videotaping.

Continuing Education Credits Provisions for Continuing Education(CE) credits are available for a separatefee of $30.00 for each license type. Ifnot already paid in advance, visit theregistration desk to add this.

For nursing home administrators, application has been made with theNational Continuing Education ReviewService (NCERS) of the NationalAssociation of Long Term CareAdministrator Boards for 30.5 hours.

For nurses, application has been madewith the Nursing Continuing EducationCommittee at the Maryland NursesAssociation, an accredited approver bythe American Nurses CredentialingCenter’s Commission on Accreditationfor 30.5 hours.

For social workers, application has beenmade with the National Association ofSocial Workers for 30.5 Social Work continuing education contact hours.

For activity professionals, applicationhas been made with the NationalCertification Council for ActivityProfessionals for 30.5 clock hours ofcontinuing education.

For dietitians, application has beenmade with The Commission on DieteticRegistration — the credentialingagency for the Academy of Nutrition &Dietetics for 30.5 CPEUs for CPE levels 1,2 and 3.

using Your Exhibit HallPassport to Obtain CEus (Included in your Conference registration materials)

Partners in Pioneering: Exploring New Options

• Visit at least eight exhibitors participating Partners in Pioneeringand engage in a conversation abouttheir product and how it supportsPerson-Centered Care (PCC)

• Get your passport validated

• Answer the questions on the Quizprovided with your passport.

Tech Experience

• Take the Tech Experience Tour.


dementia Live

• Experience Dementia Live, includingthe post tour de-briefing.


Poster Sessions

• Participate in the guided tour of thePoster Sessions with your Guide,Margie McLaughlin.


Turn in your Passport and completedQuiz to Registration with your CEUmaterials at the end of the conference.

Pioneer Network Quilts Exhibitor and Sponsor Gallery and in variouslocations around our host hotel21 years ago, a quilt square was chosen as thesymbol of the Pioneer Network, depicting thewarmth and homey feeling that a quilt conveys.As the first conference was being planned, itonly seemed natural to have a quilt as a part of the conference, further representing thediversity and networking required to create

something special and unique. This traditionhas been carried through at every conferencesince, and so in celebration of our 21st birthday,we have brought all the quilts from prior yearsto display. Don’t forget to sign this year’s quilt,so that years from now, you can come back andremember and know that you responded to thecall in 2018 to be a part of “pioneering a newculture of aging!”


Conference Special Sessions Sunday, auguSt 12

Pioneer Network and theOmbudsman Program:Partners on the Journey1:15am – 4:30pmPlaza Ballroom A/d (Additional $25.00 Fee)

“All elders are entitled to self-determination wherever they live” — it’s a Pioneer Network value, and whobetter understands the meaning behindthis value than long-term care ombudsmen! Pioneer Network is pleasedto present a session at this year’s conference focusing on the connectionbetween the work of the culture change movement and the OmbudsmanProgram. In this interactive session,Penny Cook, President & CEO of PioneerNetwork, will begin by exploring withattendees just what that connection is.Guides will continue the conversation byreviewing the new OmbudsmanGuidance and residents’ rights. Seeingthe connection is one thing, but makingthe connection requires resources andtools, and that’s just what will be shared— ideas and programs that PioneerNetwork and others have to offer toOmbudsmen which can be shared withcommunities to help them on their journey. And of course, no session at aPioneer Network Conference would becomplete without a few stories, and so inthis session, you will hear stories of whatis happening across the country andleave with the knowledge that we cando things differently…that residents’rights can be realized in a way thatbrings quality of life to elders.Guides:Penny Cook, President & CEO, PioneerNetworkKatie Kohler, Program and OutreachSpecialist, Consumer VoiceJulie Wilson, Facility Advisory Nurse II,Missouri Department of Health andSenior Services

Eileen Bennett, Montgomery CountyMaryland LTC Ombudsman ProgramTessa Burton, Office of the Ohio LTCOmbudsman Angie McAllister, Director of CulturalTransformation, Hometown SignatureHealthCARE

Welcome: Let the Networking Begin! 5:00pm – 6:30pmPlaza Ballroom B/C/E/F

Join us for a chance to start your 2018Pioneer Network conference experienceby getting to know your fellow Pioneersas we do the traditional Roll Call ofStates, Provinces and Nations. Our goalis that this year’s conference experiencewill be your best ever, and so Jill Vitale-Aussem, President & CEO of The EdenAlternative®, will be sharing some funand engaging ways to get the most outof your conference experience. But weknow you’re also looking for somedetails, so you will have a chance tolearn more about the many conferenceevents that will be happening over thenext three days. And there’s more! Everyconference experience is individualized,and so to help you create your own person-centered conference plan, therewill be a demonstration on how to usethe Pioneer Network App, a tool thatcan serve as your guide as you navigateand plan your days in Denver. All that,plus a few surprises…because what better way to start a Pioneer Networkconference than living the Pioneer principle, that relationship is the fundamental building block of a transformed culture!

MOnday, auguSt 13

Morning General Sessionand BreakfastCreating Community: it Takes a Team8:00am – 10:15amPlaza Ballroom B/C/E/F

Pioneer Network’s Values and Principlestell us that Community is the Antidote

to Institutionalization, so what bettertheme for our opening general session!Join us for the official convening of thePioneers as you hear from Penny Cook,Pioneer Network’s President and CEO,about the state of the movement. Then join us as we explore ways thatcommunity is being created byPioneering teams throughout the country and beyond. Hear from theleaders of two organizations who havetaken community engagement to anew level, Masterpiece Living founderand author of the book Live Long, DieShort, Dr. Roger Landry, MD, andRockport HealthCare Services CEO, Dr. Michael Wasserman, MD, CMD.What better way to end than by celebrat-ing the winners of the First AnnualCommunity Commitment Awards. Hearfrom the award-winning teams about theprojects that their residents are leadingthat are providing meaning and purposein their lives and in the lives of those inthe greater community.

Pioneer Network, Celebrating21 Years and Coming of Age!Networking receptionMonday, August 134:30pm – 6:30pmSponsor / Exhibitor Gallery

What can be more fun than a chance tonetwork with our exhibitors, sponsorsand your fellow Pioneers, spending timetogether responding to spirit, as well asmind and body!

Come celebrate with our Sponsors andExhibitors and thank them for their generous support. Visit with them tolearn about innovative services andproducts, share your needs, challenges,and ideas for future products and services to help you on your journey,enjoy appetizers and drinks, and perhapsyou’ll even be the winner of one of ourgreat giveaways.

But there’s more, as this reception promises that it won’t be your typicalevent. Do you remember your 21st birthday? All of a sudden, you’re an adult!This networking event/party will takeyou back in time to celebrate PioneerNetwork’s 21st birthday. We’ll go back 21years ago, to 1997, and relive the musicand camaraderie of those days gone by.


Coming of Age Party!Monday, August 137:30pm – ???Coyote ugly

Pioneer Network is coming of age andthat means we are old enough to partythe night away! So, before you leave thereception, you’ll want to get your FakeID — you’ll need it to get into the partyhosted by It’s Never 2 Late at CoyoteUgly, located just a short walk away onthe 16th Street Mall. We promise a greattime with live music and some specialtreats, including a chance to experiencesilent disco, hosted by the team atEversound! Not sure what that is —well, we guess you’ll have to come tofind out!

In addition, iN2L is offering a $500 Prizefor whoever has the best costume/lookrepresenting 1997. This is your chanceto let it all hang out, laugh and reminisce.It’s culture change at its finest!

tueSday, auguSt 14

Afternoon GeneralSession Are You ready for the Future?3:00pm – 5:00pmPlaza Ballroom B/C/E/F

The future is coming, and while we asPioneers have been working for changefor over 20 years now, we know that thefuture holds many challenges that weneed to identify and then figure outhow to meet. We can start by askingourselves if we are ready for the future…but more importantly, we need to GETREADy for the future!

As we all come together as a group forthe last time, we have some very specialspeakers who will be sharing messagesto inspire, motivate and teach.

We will begin by hearing from somewise leaders. Individuals who have ledtheir organizations through change,creating and sustaining cultures wherethe Pioneer Network mission, valuesand principles are lived out every day.These leaders met earlier at the conference, bringing their shared wisdom and experience as they

discussed some of the secrets to theirsuccess. Now we have the opportunityto hear from these wise leaders as theyshare some of those secrets and give usa little advice to take home on how wecan help spread the message to otherExecutive Leaders who can help takeour movement into the future.

While we know we need to prepare ourorganizations for change, we also knowthat being ready for the future requiresa personal journey for each one of us totake, as well as one in which we supportand grow current and future care partners.

And so, as we end the session, we arepleased to welcome a fellow Pioneer,Emmy Award winner Leeza Gibbons.Perhaps you know Leeza from her timeas a host of Entertainment Tonight, or asa winner of Celebrity Apprentice, but didyou know that Leeza has a connectionto us? Caregiving and passion. After caring for her mother as she struggledwith Alzheimer’s disease, Leeza startedthe Leeza Gibbons Memory Foundationand its signature program, ‘Leeza’s CareConnections’, an organization whosemission is to “prepare caregivers for anever-changing life by providing innovative self-care and wellness programs and resources.”

We are confident that you will leave thissession feeling renewed in the beliefthat each person can and does make adifference!

Look Good, Feel Good5:30pm – 6:00pmPlaza Ballroom A/d

What happens when the simple act ofdressing is no longer simple? This is aquestion that Jan Erickson has beenexploring for the last 15 years. Theimportant truth she’s uncovered is:Clothing does matter, and how we present to the world significantlyimpacts our sense of personhood, aswell as how we are perceived by others.In this person-centered fashion showpresentation, you will be introducedto Janska Clothing That Comforts andJan’s mission to serve women at allstages of life with garments that makethem look good and feel good.Members of Denver’s elder communitywill model Clothing That Comforts, asJan shares her research and discoveriessurrounding the important topic ofdressing with dignity, and finds newmeaning in the Pioneer Networkvalue, put person before task.

Continuing the Conversation:What does it Take to Movethe Mountain? 6:00 pm – 7:30 pmPlaza Ballroom A/d

At the 2017 Pioneer Network Conference,we had two special sessions in whichparticipants explored the future withElders and their fellow providers. Thatwas the start of the conversation. Joinour session moderators, KaraLe Causey,Board Chair, Pioneer Network andMegan Hannan, Executive Leader withAction Pact, along with a panel ofElders, as we continue the conversationand the exploration of what it will takefor us to “move the mountain” andmake the Pioneer Network’s vision ofcreating a culture of aging that is Life-Affirming, Satisfying, Humane andMeaningful a reality for all of us andreminding us that culture change andtransformation are not destinations buta journey, always a work in progress.


Sponsor / ExhibitorGallery Monday, August 1312:15 pm – 2:30 pm & 4:30 pm – 6:30 pmTuesday, August 1411:30 am - 1:00 pm

Pioneer Network believes that buildingrelationships between the care partnerswho are providing services to eldersand the many organizations who createnew and innovative tools and programsto support those care partners in theirwork are vital if we are to meet thedemands of the future. We encourageyou to take the opportunity to learnfrom exhibitors and sponsors about thedifferent products and programs theyoffer and how they supportperson-centered carepractices and are helpingto change the culture ofaging. Look for the logodisplayed at the booths ofthose exhibitors who are participatingin the Partners in Pioneering Program,and then be sure to have the Passportthat was included with your registrationmaterials validated so that you canobtain CEUs.

Tech ExperienceSenior living and technology has historically had a connotation of clinicaltools such as medical records, MDS software, etc. That obviously has relevance, but there are a multitude oftechnologies emerging that will enhancethe lives of elders and make life fun forpeople of all ages! Pioneer Network isdelighted to present an interactivetechnology experience that will changeyour perception of aging, and of seniorliving. Virtual reality, robots, immersivesensors, wearables and voice activationare just some of what you will see andfeel at the conference — new technologies developed by innovatorsand dreamers who understand thatnew and different can be good —that risk taking is a normal part of life.We don’t want to tell you any more thanthat for now, you’ll have to attend tofind out. Seeing is believing!

dementia Live ExperienceDementia Live is an experience thatimmerses participants into what lifemight be like living with cognitiveimpairment and sensory change.Utilizing specialized gear that simulatesdementia specific changes that includealtered eyesight, hearing and tactile sensation, this safe experience is a powerful and effective tool to strengthencare partner’s understanding of andempathy for their residents. Gaining afirst-hand understanding of anxiety, isolation, frustration, confusion, andmore, Dementia Live uniquely walksparticipants from the “AHA” moment toempowering caregivers with tools toimprove communication, care processes,and the environment as they gain insightto help them as they get to know eachperson who is living with dementia.

Photo GalleryAs a special treat this year, we invite youto tour the Photo Gallery, located in theSponsor and Exhibitor Gallery, and enjoythe beautiful and inspiring photostaken by Jennifer Dill, Director of LifeEnrichment, depicting the joy of community life experienced by theElders at Chelsea Place Assisted Living.you will see come alive in these photosthe joy experienced when we practicethe Pioneer value that all elders areentitled to self-determination whereverthey live.

Lunch & NetworkingMonday August 1312:15 pm - 1:15 pmPlaza Ballroom A/d

Join your fellow Pioneers for some facilitated table discussion on person-centered topics that are Hot! Pick upyour box lunch and bring it to the PlazaBallroom where you can choose thetopic you want to discuss and sharelively conversation over lunch as youpromote the growth and developmentof all. All that, and still plenty of time tovisit with our Exhibitors & Sponsorsbefore catching your afternoon sessions!

Learning CirclesMonday August 131:30 pm - 2:30 pmPlaza Court 2, 3, 4, 5 and Governor’sSquare 9As Pioneers, we are always looking fornew and innovative ways to design careand services to support resident choiceand autonomy — and make life betterfor all care partners. Sometimes, be itreal or perceived, rules and regulationsget in our way. Join your fellow pioneersand engage in a lively learning circle asyou share your answer to the followingquestion: “If there was one “rule” or “generally accepted practice” that youcould change or eliminate to help you dowhat you WANT to do to support elders or other care partners, what would it be?”Together let’s practice self-examination,searching for new creativity and opportunities for doing better.

Gallery Walk: A Guided Tour Through the2018 Poster SessionsTuesday August 1412:00 pm - 1:00 pmMeet at the registration desk

Have you ever gone to an art museumand joined in a tour with a guide whohelped you to gain the most from yourgallery experience? Well, this is the veryexperience that we are replicating atthe Gallery Walk. Take some time tolearn what others have done to supporta culture of person-centered care.Discover the innovations described bythe Poster Session experts. Ask questionsand learn from these courageous,national experts.

Facilitated by Marguerite McLaughlin,join with colleagues, friends, and expertsin learning the ideas and innovations ofthe 2018 Poster Session experts. What agreat way to promote growth anddevelopment for all.


Sunday, auguSt 12, 201811:00 am – 6:30 pm Registration Open

1:00 pm – 4:30 pm Site Visit: Chelsea Place Memory Care in Aurora1:15 pm – 4:30 pm Special Session: Pioneer Network and the Ombudsman Program: Partners on the Journey; Plaza Ballroom A/D1:30 pm – 4:30 pm Site Visit: Amberwood Court, Brookshire House and Rowan Community; Meet at Registration5:00 pm – 6:30 pm Welcome: Let the Networking Begin; Plaza Ballroom B/C/E/F

MOnday, auguSt 13, 20187:00 am – 5:00 pm Registration Open

8:00 am – 10:15 am General Session: Creating Community — It Takes a Team; Plaza Ballroom B/C/E/F10:45 am – 12:15 pm Concurrent Session A12:15 pm – 2:30 pm Exhibit Hall (Box Lunch available until 1:00 pm)1:30 pm – 2:30 pm Learning Circles; Plaza Court 2, 3, 4 & 5, Govenor’s Square 92:30 pm – 4:30 pm Concurrent Session B4:30 pm – 6:30 pm Reception: Celebrating 21 years and Coming of Age; Exhibit Hall7:30-? Coming of Age Party; Coyote Ugly

tueSday, auguSt 14, 20187:00 am – 6:00 pm Registration Open

8:00 am – 9:30 am Concurrent Session C10:00 am – 11:30 am Concurrent Session D11:30 am – 1:00 pm Tech Experience, Dementia Live Experience, Photo Gallery; Exhibit Hall (Box lunch available until 12:15 pm)12:00 pm – 1:00 pm Welcome to the Gallery Walk – Poster Session Tour; Meet at Registration1:00 pm – 2:30 pm Concurrent Session E3:00 pm – 5:00 pm General Session: Are you Ready for the Future?; Plaza Ballroom B/C/E/F5:30 pm – 6:00 pm Look Good, Feel Good Fashion Show; Plaza Ballroom A/D6:00 pm – 7:30 pm Continuing the Conversation: What Does It Take to Move a Mountain?; Plaza Ballroom A/D

WedneSday, auguSt 15, 20187:30 am – 4:30 pm Registration Open

8:00 am – 4:30 pm All Day Intensives and Site Visits8:00 am – 11:45 Half Day Intensives AM12:45 pm – 4:30 pm Half Day Intensives PM

*schedule is subject to change

SCHEduLE AT A GLANCE


Monday, August 13, 2018Concurrent Session A: 10:30AM – 12:00PM

Plaza Ballroom AA1Transforming the LoomingWorkforce Crisis into anOpportunity for CareerEnhancementGuides: Susan ryan, Senior Director,The Green House ProjectLisa Czolowski, CEO, Hover CommunityJennifer Vecchi, Principal, Veechi &Associates

Plaza Ballroom dA2The Cutting Edge ofdementia Care CultureChange — TechnologySupported Engagement,rehabilitation, and researchfor Those Living withdementiaGuides: Christopher Krause, Directorof Rehabilitation, It’s Never 2 LateCarrie Chiusano, Executive Director,Dementia Care Center of Excellence,Presbyterian Senior Care

Plaza Ballroom B/EA3dining at Home — My Way,Your Way, Our WayGuide: Linda Bump, RegisteredDietitian/Administrator, Action Pact

Governor’s Square 10A4Person-Centered Care andParkinson’s diseaseGuides: Natalie Macaro, Director ofAdult Day Programs, Parker Lori Morell, Sr. Manager of Health &Wellness, ParkerTanvi desai, Director of Rehabilitation,Parker

Governor’s Square 11A5Chair Chi: Tai Chi in a Chairfor Movement impairedPopulationsGuide: Patrick Griffith, Founder, Chair Chi

Governor’s Square 12A6Healing dementiaGuide: Kyrie Carpenter, Integral Coach, Kyrieosity

Governor’s Square 14A7Hiring Staff, it’s The Eldersrole!Guide: Becky Haldorson,Administrator, Sunny Hill NursingHome of Will County

Governor’s Square 15A8Can Hospitality Create Home?Guide: Jill Vitale-Aussem, President &CEO, The Eden AlternativeGovernor’s Square 16A9Emergency Preparedness —The Person-Centered WayGuides: Jeffrey Ahl, Owner andPrincipaldeAnn Larson, Project Coordinator,arCuretecture

Governor’s Square 17A10domestic Violence and AgingAdultsGuide: Cynthia Baker, Regional ClinicalDirector, Behavioral Health, DEEROAKS, A Behavioral HealthOrganization

Plaza Ballroom C/FA11Changing the Culture ofAging, One intergenerationalConversation at a TimeGuides: Beryl Goldman, PhD, RN, NHANancy Weber Sutter, Professor,Chestnut Hill College; MontgomeryCounty Community CollegeWilliam Benson, President, HealthBenefits ABCs

Concurrent Sessions Pioneer Network’s 2018 Conference offers 90-minute concurrent Education Sessions during five different time periods. These arefacilitated by a diverse group of expert Guides (faculty), including professors, consultants, regulators, CEOs, direct care workersand those who are “walking the walk” every single day. Whether you have been working in culture change for many years, or arenew to the journey, we guarantee that you will find something to stimulate your interest. Session space is on a first-come, first-seated basis. For session descriptions and guide biographies, go to the Pioneer Network Conference App (see page 12).


Monday, August 13, 2018

For session descriptions and guide biographies, go to the Pioneer Network Conference App (see page 12).

Concurrent Session B: 2:30PM – 4:30PM

Plaza Ballroom AB1Giving and receivingFeedback: A Foundation foran Empowered WorkforceGuides: Anna Ortigara, Consultant, PHISue Misiorski, V. P. WorkforceInnovations, PHI

Plaza Ballroom dB2dementia Care Practicerecommendations for HealthCare ProfessionalsGuides: douglas Pace, Director,Mission Partnerships, Alzheimer’sAssociationSam Fazio, Director, Quality Care &Psychosocial Research, Alzheimer’sAssociation

Plaza Ballroom B/EB3Changing the Culture ofdiets: Creating Person-Centered Menu Options forHeart disease and diabetesGuides: Janice raymond, ClinicalNutrition Director, Thomas CuisineMgmt at Providencediane Hall, President & CEO, BalancedSenior Nutrition

Governor’s Square 10B4Oral Care in Long-term Care:A Collaborative Qualityimprovement ProjectGuides: Beth Ann White, AssistantProfessor, The Pennsylvania StateUniversityAmy Collins, Director of Nursing,Ohesson Manor

Governor’s Square 11B5Music in Value Based Care:research Supported, Non-Pharmaceutical interventionsfor Achieving improvedresident OutcomesGuide: Erin Spring, Co-Chair MusicListening Workgroup/Music Therapist,American Music Therapy Association

Governor’s Square 12B6Alarms: The New deficientPractice. replacing Alarmsand reducing Falls withBetter PracticesGuide: Carmen Bowman, MHS, BSW,Owner, Edu-Catering

Governor’s Square 14B7Community Care Teams — An Experiential introductionto Person-CenteredBehavioral Support PlanningGuide: Kelly Carney, CorporateDirector of Memory Care, ActsRetirement Life

Governor’s Square 15B8Culture Change in theExperience EraGuides: Tammy Marshall, ChiefExperience Officer, The New JewishHome.Stacy Palmer, Senior Vice President,The Beryl Institute

Governor’s Square 16B9Trust Me-You Want to AttendThis Session! (Hint: it’s theFoundation for Change)Guide: Mel Coppola, Founder andPresident, Hearts in Care, LLC.

Governor’s Square 17B10Examining Choice andControl: PracticalApplications in PersonCentered discovery Planning,and Plan reviewGuides: Tanya richmond, Partner,Support Development Associates, LLCMichael Smull, Partner, SupportDevelopment Associates, LLCrobert Sattler, Partner, SupportDevelopment Associates, LLC

Plaza Ballroom C/FB11Care Partner andEnvironmental designCollaboration for Exceptionaldementia CareGuides: Susan Gilster, ExecutiveDirector, The Gilster GroupMaggie Calkins, , PhD, EDAC, Board Chair, IDEAS Institute

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Tuesday, August 14, 2018


Concurrent Session C: 8:00AM – 9:30AM

Plaza Ballroom AC1What Living as a residentCan Teach Long Term CareStaffGuide: Leslie Pedtke, Educator forQuality Improvement, KingManagement Company

Session C2 has been cancelled.*

C2Standards for Person-Centered dementia CareGuides: Susanne Matthiesen, MS,CARF InternationalKaren Travis, Assistant ED and NursingHome Administrator, The Kenwood bySenior Star*Susanne Matthiesen has recorded awebinar of this session. A link can befound on the App with the session information, as well as on the PioneerNetwork website.

Plaza Ballroom B/EC3The Person-CenteredApproach to rehab &recoveryGuide: Lisa Milliken, Director ofEducation, Select Rehab

Session C4 has been cancelled.*

C4Above & Beyond: drivingregulatory ComplianceThrough the domains ofWell-BeingGuide: Vickie Burlew, Health CareConsultant and Educator, LinchpinQuality Solutions, LLC*Vicki Burlew has recorded a webinar ofthis session. A link can be found on the

App with the session information, as wellas on the Pioneer Network website.

Governor’s Square 11C5How Life Storytelling Canimprove Care and CreateConnectionsGuides: Jay Newton-Small, CEO andFounder, MemoryWellJuliet Holt Klinger, Senior Director ofDementia Care and Program,Brookdale Senior Living

Governor’s Square 12C6Awakening the SpiritThrough the ArtsGuide: Wendy Lustbader, AffiliateAssociate Professor, University ofWashington School of Social WorkLisa Chevalier, Gerontologist, Lisa Chevalier Consulting

Governor’s Square 14C7A Journey To resident-directed Culture: Exploring One Community’sThought ProcessGuides: Abigail Amidon, MusicTherapist, Shenandoah ValleyWestminster-Canterburydonielle Weatherholtz-Palmer,Director of Resident Services,Shenandoah Valley Westminster-Canterburyrobert Sherwood, Resident,Shenandoah Valley Westminster-Canterbury

Governor’s Square 15C8The Never-Ending Quest toSustain Culture ChangeMomentumGuide: Jessica Luh Kim, Director ofEducation and Program Development,Schlegel VillagesAugustin James, Assistant GeneralManager, Village of Tansley Woods

Plaza Ballroom dC9Now is Found: redefiningdementia CareGuides: Mandy Shoemaker, Co-Founder, Prairie Elder CareMichala Gibson, Co-Founder, Directorof Care, Prairie Elder Care

Governor’s Square 17C10identifying and SupportingCaregivers in the LGBTCommunityGuide: Tim Johnston, Director ofNational Projects, SAGE

Plaza Ballroom C/FC11A Life Worth Living: TheAdvocate’s Perspective Guides: Leah McMahon, State PACEOmbudsman, Disability Law Colorado Jennifer reeves, Long-Term CareOmbudsman, Denver Regional Councilof Governments

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Concurrent Session d: 10:00AM – 11:30AM

Plaza Ballroom AD1Creating a Culture of Caring:Addressing recruitment andretention ChallengesThrough a Workforcedevelopment ApproachGuide: Hayley Gleason, AssistantDirector, Home Care Aide Council

Plaza Ballroom dD2Building a Community of Competence andCompassion by Volunteeringin Memory CareGuide: Jeannine Forrest, President,Through the Forrest, LLC

Plaza Ballroom B/ED3Start With Yes and We WillFigure it Out From ThereGuides: Noel Erum, Recreation Aide forthe Village at St. Clair, Schlegel VillagesCandace Manwaring, NeighborhoodCoordinator/Personal Support Worker,Schlegel Villages

Governor’s Square 10D4The Process Behind thePassion: How your CareCommunity Can SupportPerson-directed CareGuides: Lisa rill, PhD, Claude PepperCenter at Florida State UniversityLori Gonzalez, PhD, Claude PepperCenter at Florida State University

Governor’s Square 11D5it Starts with Me: OneWoman’s Journey of PersonalTransformation on theCulture Change JourneyGuide: Jenni dill, Life EngagementSpecialist, Anthem Memory Care

Governor’s Square 12D6Living Out Loud WithdementiaGuides: Jytte Lokvig, Founder andFacilitator, National Alzheimers CafeAllianceSusan Balkman, Alzheimers Cafe

Governor’s Square 14D7Growing ideas for GreaterCulture Change…PlantingSeeds for EmpowermentGuide: Pam Catlin, HorticulturalTherapist, The Growing Difference

Governor’s Square 15D8Transforming an OrganizationOne Neighborhood at a TimeGuides: Chris Cox, COO, SignatureHealthCAREAngie McAllister, Director of CulturalTransformation, Signature HealthCARE

Governor’s Square 16D9Empowering Elders toMaintain Life rolesGuides: Chris Simons, Director ofDementia Services, Clark RetirementCommunity renee Van Y, Life EnrichmentSpecialist, Clark Retirement Community

Governor’s Square 17D10The Lighthouse EngagementModel: A State of the ArtModel of Care atWestminister-Canterbury onChesapeake BayGuides: dr. Victoria Crenshaw, VP ofResident & Health Operation,Westminster-Canterbury onChesapeake BayJennifer Melnyk, Administrator of TheHoy Center, Westminster-Canterburyon Chesapeake BaySonya Barsness, Gerontologist, SonyaBarsness Consulting LLC

Plaza Ballroom C/FD11The Wisdom of the Sage:utilizing Elder Volunteersfrom the Community toAchieve Your MissionSponsored by VivageGuides: Claire Lucas, Project Guide,The Green House ProjectLisa Bryant, AssistantAdministrator/Guide, Mirasol SeniorCommunity




Concurrent Session E: 1:00PM – 2:30PM

Plaza Ballroom AE1Caring for Our Staff: Maslow’sHierarchy as a Model for LTCStaff Satisfaction andretentionGuide: Stacey Johnson, VP ClinicalQuality and Development, TrinityHealth Senior Communities

Plaza Ballroom dE2Living with Alzheimer’s — An up Close and PersonalLook at Life with Alzheimer’sdiseaseGuide: Brian LeBlanc, Advisory BoardMember, Dementia Action Alliance

Plaza Ballroom B/EE3restore Me: A New Twist onrestorative ProgrammingSponsored by AHCA/NCALGuide: Angie McAllister, Director ofCultural Transformation, SignatureHealthCARE ryan Myracle, Hometown CultureChange Learning Manager, SignatureHealthCAREAnnette Wenzler, Chief NurseExecutive, Signature HealthCARE

Governor’s Square 14E4How to Build a Culture ofQuality improvementFocused on the PositiveGuides: Whitney Mills, ResearchInvestigator, Michael E. DeBakey VAMedical CenterChristine Hartmann, Researcher,Bedford VA Medical Center

Governor’s Square 11E5Meaningful & PurposefulLiving innovations: AnEnlightening Approach toCommunity-Based Programsand Services in TaiwanGuides: Angie Keeven, Vice President,Organizational Development,Cedarhurst LivingLi-Tzu (liz) Tu, Executive Assistant to theChairman, A Kernel of Wheat Foundation

Governor’s Square 12E6Namaste CareTM: A CreativePerson-Centered Approachfor Palliative Care in a Long-Term Care SettingGuides: Paula McNiel, AssociateProfessor, University of WisconsinOshkoshJudith Westphal, Interim Dean,University of Wisconsin Oshkosh

Governor’s Square 10E7Championing Culture Changeas a Spiritual Mastery PathGuides: Jeff Jerebker, Elder-CareInfluencerBarry Barkan, Founder, Live OakInstitute

Governor’s Square 15E8Build This Not That: HowSmaller Homes Lead to BetterOutcomesGuides: debbie Wiegand, ProjectGuide, The Green House Projectrob Simonetti, Design Director/SeniorAssociate, SWBR ArchitectJodi Mason, Interior Designer, SWBRArchitects

Governor’s Square 16E9Leveraging Partnerships forCreating dementia inclusiveCommunitiesGuides: Tim rogers, Executive Director,Someren Glen Life Plan CommunityPam Sullivan, Vice-President ofCommunications, Christian LivingCommunitiesrobert Golden, President & CEO,South Metro Denver Chamber ofCommerce

Governor’s Square 17E10A Sage at Any Age: Making adifference ThroughintergenerationalEngagementGuides: Laura Beck, Learning andDevelopment Guide, The EdenAlternativeMeredith Martin, EducationCoordinator, The Eden Alternative

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Wednesday, August 15, 2018


Full day intensives: 8:00AM – 4:30PM

Governor’s Square 15#1From Awareness to Advocacy: From Ageism toAge PrideGuides: Ashton Applewhite, Author and ActivistMel Coppola, Founder and President, Hearts in Care, LLC.Sr. imelda Maurer, cdp, In Service to Our OwnCarmen Bowman, MHS, BSW, Owner, Edu-Catering

Governor’s Square 14#2Navigating the Mega rule: Building a Highlyinvolved Culture of Critical Thinkers Guides: Megan Hannan, Executive Leader, Action PactLaVrene Norton, Founder, Action PactGlenn Blacklock, MA, LNHA Gloria Blackman, Nurse Consultant, Action PactLinda Bump, Consultant, Action Pact

Governor’s Square 16#3Giving Back, Not Giving up: A Heart to Servein Your CommunityGuides: Michael Wasserman, CEO, Rockport HealthcareServicesMatthew Lysobey, Chief Community Integration Officer,Rockport Healthcare Services

Governor’s Square 9#4The role of the Gerontological Nurse inPerson-Centered CareGuides: Cheryl Krushke, Associate Professor, Regis UniversityMary Tellis-Nayak, VP Quality Initiatives, MyInnerView

Conference IntensivesThe Intensives are a deep dive into one topic. Experienced Guides, demonstrating with hands-on practical approaches, will get tothe heart and soul of the subject matter, while giving you the nuts and bolts that you can take home and use immediately. TheseIntensives are designed especially for yOU — the Pioneer attendee. So prepare for an interactive intense learning experience.




Half day intensives PM: 12:45PM – 4:30PM

Governor’s Square 11#9Cross-Cultural Experiences of Legacy Art Workwith Elders in TaiwanGuides: Moony Kang, CEO, New and Alive Art ServiceCompanyWan-Yu (Chenelle) Lin, Chair, Department of Elderly CreativeIndustry Management, Tajen University

Governor’s Square 12#10Person-Centered Life in Assisted Living:Navigating a Shifting LandscapeGuides: Juliet Holt Klinger, Senior Director of Dementia Careand Program, Brookdale Senior LivingJeanne Heid-Grubman, Administrator, Village at VictoryLakes

Governor’s Square 10#11Preferences for Everyday Living inventory(PELi) advanced Bootcamp: Strategies forCommunicating resident/Client importantPreferences across Care Teams, Volunteers,and FamiliesGuides: Karen Eshraghi, Quality Improvement ProjectManager, Abramson Center for Jewish LifeVictoria Crumble, Director of Recreation, Abramson Centerfor Jewish LifeAlexandra Heppner, Project Manager, Miami University

Governor’s Square 17#12Bottom up Culture Change throughregenerative Community developmentGuides: Barry Barkan, Founder, Live Oak Institutedeborah Barkan, Co-Director, Live Oak Institute



Half day intensives AM: 8:00AM – 11:45AM

Governor’s Square 12#5Compassionate Touch Specialist TrainingGuides: Pam Brandon, President/Founder, AGE-u-cateV’Ann Giuffre, Vice President of Operations, AGE-u-cateTraining Institute

Governor’s Square 11#6Pioneering Solutions to the Workforce CrisesGuides: Anna Ortigara, Consultant, PHISue Misiorski, V. P. Workforce Innovations, PHI

Governor’s Square 10#7Preferences for Everyday Living inventory(PELi) Bootcamp: The Foundation forimplementing Preference Based, Person-Centered Care in Nursing CommunitiesGuides: Karen Eshraghi, Quality Improvement ProjectManager, Abramson Center for Jewish LifeVictoria Crumbie, Director of Recreation, Abramson Centerfor Jewish LifeAlexandra Heppner, Project Manager, Miami University

Governor’s Square 17#8LTC Leader’s Guide to High Performance:doing Better TogetherGuides: Barbara Frank, Co-founder, B&F ConsultingCathie Brady, Co-founder, B&F Consultingdavid Farrell, Vice President of Sub-Acute Operations,Telecare


Board of directors

COnvenerCarter Catlett Williams Gloucester, Virginia

BOardKaraLe CauseyPresidentCOO/CFOHaven Nursing CenterColumbia, LA

Todd AndrewsVice PresidentRegional Vice PresidentSodexo Senior LivingGainesville, VA

Mary FuentesTreasurerVice President of Financial Services, Vivage Quality Health Partners(Retired)Denver, CO

Rodney AlderferSecretaryBridgewater Retirement CommunityBridgewater, VA

Jonathan EvansNursing home physicianCharlottesville, VA

Jessica Luh KimDirector of the Resident ExperienceSchlegel VillagesKitchener, Ontario, Canada

Juliet Holt KlingerSenior Director Dementia CareBrookdale Senior LivingChicago, IL

Cheryl KruschkeAssociate ProfessorRegis UniversityDenver, CO

Marguerite McLaughlinConsultantCumberland, RI

Chris PernaRetired President & CEO The Eden AlternativeRochester, Ny

Donald RedfootRetired Policy AnalystAARP Red Lodge, MT

Ray RusinCEOQuality Training Associates, LLCWoonsocket, RI

Barbara SepichPresident/CEOWRC Senior ServicesBrookville, PA

Jack yorkFounder/PresidentIt’s Never 2 LateCentennial, CO

piOneer netWOrk Staff

Penny Cook President & CEO Joan Devine Director of

EducationCathy Lieblich Director of

Network RelationsKathy Pelletteri Executive Assistant

COnferenCe Staff

Carol Bassett Graphic DesignerJoan Devine Conference

CoordinatorMisty Frank Conference

ManagerEvan Frank Conference

AssistantJill Layne Conference

PhotographerCathy Lieblich Book Store

CoordinatorKathy Pelleteri Book Store

AssociateHilda Thompson Session

Coordinator

COnferenCe SuB-COMMittee / eduCatiOn COMMittee

Marguerite McLaughlin, ChairJeanne Heid-Grubman, Immediate Past ChairMary Ann AnichiniLynda CrandallThomas GrdenJuliet Holt KlingerBill KeaneCheryl KruschkeMegan Hannan Steven Montgomery Anna OrtigaraBob Sherwood


A Special Thanks to Select Rehabilitation,

the Tech Experience Sponsor,and to all the organizations

who contributed to creating this experience.

EversoundEmbodied Labs

Heart LegacyIt’s Never 2 Late

JintronixMyndVR

Ohmni LabsRekovo

Silver NestVirtu Sense

SPECIAL THANKS TO:Our Fantastic Volunteersfor their hard work and undaunting support.

Presbyterian Homes of Evanston, for kindly hosting our Education Committee meeting in January.

To the Elders and staff of Chelsea Place Memory Care in Aurora; Amberwood Court, Brookshire House and RowanCommunity in Denver; Mirasol Senior Community in Loveland; and Someren Glen, Holly Creek andClermont Park Christian Living Communities, for opening their homes up to fellow Pioneers for thisyear’s site visits.

To the Elders from Christian Living Communitiesfor their participation in this year’s conference, serving as Guides in the Tech Experience and models for the “Look Good, Feel Good” event.

To Dee Deeter, Brian LeBlanc and Bill Keanefor serving as panelists and sharing their wisdom as Elders for the Continuing the Conversation session.

Colorado Culture Change Coalition, for their hospitality as they have welcomed PioneerNetwork to Colorado.

Save the Date!August 4 - 7, 2019

Galt HouseLouisville, Kentucky

pioneernetwork.net

20 19

Sheraton denver downtown Hotel1550 Court Place Denver, Colorado 80202TEL: 303 893 3333 FAx: 303 626 2542sheratondenverdowntown.com

PLAZA BUILDING CONCOURSE LEVEL

Documents

AUGUST 12-15, 2018 Denver, Colorado - Pioneer …...dementia-care training programs. We are addressing the growing national crisis of memory loss, dementia, and Alzheimer’s disease