AudioCodes Webinar MS UC 2

7/29/2019 AudioCodes Webinar MS UC 2

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2011 AudioCodes Ltd.

All rights reserved.

AudioCodes Confidential Proprietary

AudioCodes Solutions for..Every type of UC Deployment

February 2011

Ian Woolner

Enterprise Sales Director UK

[email protected]


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This session will give you

An Overview of Audio Codes

A summary or our product range

Some of the challenges we help solve

How we make the deployment of Microsoft Lync easy


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2010 Overview


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Strong growth Revenues grew ~20% YoY Earnings grew more than 300% YoY

Positive Cash flow above $15M

Operating Margin of 11.7%

Networking grew above 30% over 2009

Significant growth in sales through Channels

Increased revenues from Services [Support for the Channel]

The Global leader in Gateways that address the needs of the Enterprise

2010 Financial Performance


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32.6

34.234.8

36.5

38.3

Q3'09 Q4'09 Q1'10 Q2'10 Q3'10

Revenues $M

1,556

2,482 2,4672,838

3,551

Q3'09 Q4'09 Q1'10 Q2'10 Q3'10

Earnings (non-GAAP)$K

5,600

11,800

3,3001,600

5,800

Q3'09 Q4'09 Q1'10 Q2'10 Q3'10

Cash flow fromOperations $K

Last 5 Quarters Key Financials

5.0%

7.5% 7.5%8.3%

9.7%

Q3'09 Q4'09 Q1'10 Q2'10 Q3'10

Operating Income


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UC Trends


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UCC Market Trends

Major UCC and IP-PBX vendors

Increase focus on UC applications & features

Move away from peripherals such as media gateways and E-SBC

Migrating from proprietary IP protocols to the SIP standard

therefore more willing to collaborate with Best-of-Breed

vendors such as AudioCodes


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PSTN Gateways Wide Interoperability

Certification with all major UCC vendors worldwide

Avaya (with Nortel) Alcatel-Lucent

Siemens (SEN)

NEC

Aastra

Mitel Toshiba

Shoretel

3Com (HP Networking)

Interactive Intelligence Enterprise Equipment Market Share 2009 (Infonetics)
https://devconnect.avaya.com/public/search/setup.do?c=1https://devconnect.avaya.com/public/search/setup.do?c=1


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Audio Codes Features


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SmallBusiness

LargeEnterprise

SME

E-SBC Offering

Technology

Core AudioCodes DSP

Extensive line of voice Codecs

Deep transcoding densities

Smooth migration from

Gateways to E-SBCs

Mediant 1000 NGN will support

up to 5000 sessions

E-SBC Max # ofSessions

Mediant 800 24

Mediant 1000 150

Mediant 3000 1000

Mediant 5000 3000

Mediant 8000 8000
http://acportal/MarcomNew/Carrier%20Core%20%20Access%20Media%20Gateways%20Product%20Images/mediant3000.jpg


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Terminal Adaptors Analog VoIP Gateways

MediaPack 1xx Analog VoIP Gateways

Connecting phones, modems, fax machines, PBX or PSTN

Spans a range of 2 to 24 analog FXS/FXO ports

Mature 3rd generation MediaPack product line

Superior VoIPerfect quality with competitive price per port

Large variety of interoperable SoftSwitches and PBXs

PSTN Fallback and Standalone survivability

Comprehensive management tool for configuration and maintenance

Very rich SIP implementation with routing manipulation options

MediaPack 112/114/118 MediaPack 124D


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PSTN Gateways - SAS

Standalone Survivability (SAS) for service continuity

Maintains basic features to registered SIP Phones in case of WAN failure

Make and receive calls, Intra-branch calls

Automatically learns dial plan via REGISTER

Advanced telephony features during emergency mode

Hold, Transfer, Conference

Shared call appearance

Emergency message on screen

One of our strongest features entering

into vendors certification lists (Avaya, ALE..)


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Enterprise Session Border Controller (E-SBC)

Key component in smooth migration of

Enterprise customers to VoIP Almost all IP-PBX vendors rather avoid

dealing directly with IP-to-IP interop

Connecting through AudioCodes E-SBC

The E-SBC provides the enterprise

PSTN Connectivity Interoperability

Survivability

Security

Quality assurance

E-SBC enables SIP Trunking Connecting the Enterprise TDM/IP PBX to

an ITSP (VoIP service provider)

Toll bypass

Internet

ITSPWAN

Enterprise LAN

PSTN

E-SBC


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One Platform connects all


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Gateways / E-SBC / MSBG Unique Selling Points

Mediant 1000 MSBG and Mediant 3000 E-SBC are certified by

Avaya DevConnect for worldwide use Cost effective alternative to Acme Packet for Avaya Customers

Hybrid platformGateway & Session Border Controller in One unit

Compatible gateways for CS-1000

Investment protection for huge base of ex-Nortel VARs and end-customers CS-1000 to Aura connectivity (Mediant 1000/3000)

CS-1000 to PSTN connectivity

Analog lines (MediaPack 11x)

Mediant 1000 with HP and Lync Mediant 1000 (inc. MSBG) being certified by HP Enterprise Services for use with

Lync and SIP Carriers


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Connecting to Applications

IP Remote Agents and Contact Centers

Challenges:

Agents in Remote Offices Agents in Home Offices

Security

NAT Traversal

Solution: Enterprise SBC

Protects Enterprise

Enables VPN Connection to

Remote office

Solves NAT Traversal issues towork at home agents

Internet

Remote LAN

Remote

Agents

Remote

Work atHome

Agents

NAT

Local

Agents

IP Contact

Center

Enterprise

SBC

V

PN

Bad Stuff

SRTP/TLS


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Connection to Applications

BlackBerry (RIM) Mobile Voice System (MVS) Fixed Mobile Convergence (FMC) application

Unifying desk phone with BlackBerry Smartphone

Calls are anchored in the Enterprise PBX

Gateway / E-SBC is needed to connect the IP-PBX to the BES/MVS servers

RIM & AudioCodes together are certified by Avaya DevConnect Strong selling point among Avayas VARs

This is a pure channel play, demand to be generated at the VAR level

RIM is planning similar certifications with more IP-PBX vendors (SEN, Mitel)


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AudioCodes

Mediant 1000 MSBG

With E-SBC features

Avaya SES

Avaya Aura

Communications

Manager

Avaya MeetingExchange

WAN

LAN

Connect Service

Connecting to Applications

Skype Connect and Avaya (ROI Networks)


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Microsoft Lync


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Converged Communications

Delivering on Critical Communications


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AudioCodes Ecosystem with Microsoft Unified Communications

Microsoft

UnifiedCommunications

Solutions

3rd party Analog and SIPbased Phone Support

Media Gateway

Legacy TDM PBX

Media Gateway

E1/T1/BRI/FXO

PBX

Legacy Fax & otherAnalog devices

Media Gateway

Non certified IP PBX

Media Gateway IP-PBX

SIP

IPPhones

AudioCodes Mobile

Soft ClientMedia Gateway

SIP

PSTN Networks

Media Gateway

.

TDM Trunks

SP PSTN

Secured SIPTrunking

Media Gateway

.

SP IP WAN

SIP Trunks

Recording

solutionSmartTAP Call Recorder

Survivability

Lync

PSTNWAN

Survivable BranchAppliance

Media Gateways


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Typical Network Layout Office Communications Server 2007 R2

Mediant 1000

Basic Hybrid Gateway PBX

Big BranchMediant 2000

Basic Gateway

Mediant 3000

Basic Gateway

PBX

HeadquartersOfficeCommunications

Server 2007Mediation

Server

Mediation

Server

TDM

G.711, SIP/TCP, RTP

RTA , SIP/TLS, SRTP

PSTN

Third-party IP Phones

optimized for Microsoft

PSTN

PSTN

IP-PBX

IP Phones

IP

IP IP

Small Office


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Typical Network Layout Lync Server 2010

Mediant 1000

SBA PBX

Small Office

Big Branch Mediant 2000

SBA

Mediant 3000

EnhancedGateway

PBX

Headquarters

Mediation

Server

PSTN


optimized for Microsoft

PSTN

PSTN

IP-PBX

IP Phones

IP IP

TDM

G.711, SIP/TCP, RTP

RTA , SIP/TLS, SRTP

IP


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Microsoft OIP Certifications for Enhanced Gateways & SBAs


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Unmatched Stability & Performance

AudioCodes uses separate processing engines for different gateway

functionalities:

Embedded CPU for AudioCodes VoIP services

DSP farm for offloading media-intensive applications from the CPU

Intel-based server for Mediation Server / SBA software

Result: AudioCodes provides better performance and better stability

Mediant 1000


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Office Interoperability

Interoperability with numerous TDM PBXs

Interoperability with non Microsoft-certified IP-PBXs

Quick time-to-market

No need to invest in the existing equipment

Microsoft UC Network Non-Certified IP-PBXs

Other SIP IP-PBXMicrosoft SIP

Media Gateway

And more

IP Phones

Office

Communications

Server/ LyncServer

OfficeCommunicator/Lync

E1/T1/BRI/FXO

PBX


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What are the most important features that customers want

out of an E-SBC?


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Large Enterprise

WAN (IP)

PSTN Fallback

Gateway

IP Phones

Intranet

SIP Trunk SBC

PSTN

PBX

IP-PBX

IP

TDM

Fax

Firewall Router

Exchange server

Lync

Lync

Analog Phone

Mediant 3000 E-SBC / Enhanced

UcSIPT Architecture Large Enterprise

MP1xx

Th I t t d M lti S i B i G t
http://acportal/MarcomNew/Carrier%20Core%20%20Access%20Media%20Gateways%20Product%20Images/mediant3000.jpg


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Small to Medium Enterprise

WAN(IP)

Router

PSTN Fallback

Gateway

IP Phones

Intranet

SIP Trunk

Firewall SBC

PSTNPBX

IP-PBX (Optional)

SBA

IP

TDM

Fax

Lync

Lync

Analog Phone

Mediant 1000 E-SBC / SBA

The Integrated Multi Service Business Gateway

WANAccess


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SBA Monitoring SCOM

AudioCodes offers a SCOM Plug-In to monitor the SBAs and Enhanced gateways

through a single, familiar and easy to use interface - Microsoft centralized System

Center Operations Manager

Providing Gateway insights of health and performance information as well as

alerts. (e.g. Power Supply, Number of Busy calls etc.)


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optimizing for Microsoft

Office Communicator / Lync

Microsoft Unified

Communications

AudioCodes SIP

Phone Support

AudioCodes Mobile

Soft Client

AudioCodes 300HD

Series IP Phones

Third-party SIP

IP & Soft Phones

Analog Phones

Enabling SIP-Phones, Analog Phones and Mobile handset connectivity


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OCS / Lync Server IP Phone Applications

Microsoft OCS / Lync Pool

IM, Presence Audio, Video,Conferencing, IVR

Inbound Routing

Outbound Routing

Voice Mail Routing

OC / Lync

User D

Mediant 1000 with SPS

External Server with SPS

User B

3rd party IP Phone

SIP

User C

AudioCodes 300HDIP Phone

SIP SIP

User A

Analog Phone

MP1xx MP2xx

PSTN


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Enables most market leading IP Phones install base to

connect to OCS / Lync Server via SPS

Third Party Phone Support using SPS

A short interoperability test is recommended to get the most out of the OCS/Lync Server features

with additional 3rd IP Phones vendors

AVAYA9620

AVAYA9630

AAstra57i/6757i

Aastra L32 DECT

SNOM300xLite Soft Phone

Polycom320

Polycom450

Polycom550

Polycom650

Polycom670Cisco CP7960

Cisco CP7940

Documents

AudioCodes Webinar MS UC 2