Attitude & Behaviour-Ofilkn

8/12/2019 Attitude & Behaviour-Ofilkn

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ATTITUDE &

HUMAN BEHAVIOUR

by

LAKSHMAN SINGH

JWM/OFILKN


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ANY ORGANISATION/INSTITUTIONCONSISTS OF MEN

THEY RARELY WORK IN ISOLATION

THEY CULTIVATE ATTITUDES,BEHAVIOUR AND HABITS TO DISCHARGEOF DUTIES TO ATTAIN THEIR GOAL.


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During childhood, we form attitudes that last alifetime.

If the combination of your inborn temperament

and your early childhood experiences haveproduced a positive attitude, you are indeed

very fortunate.

Attitude is defined as the way of regarding life

and events.

It is a personal view , an opinion or general

feeling about something.


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What is Attitude ?

i. State of Mind. An orientation or dispositiontowards an object, a person or situation.

ii. Readiness to respond in a predetermined manner

to an object or situation.iii. Basically the way in which a person perceives

himself, other people & events & the way heemotionally relates himself to his work & the

people around him.iv. Personality which depends on heredity,

environment & conscious reactions experiences.


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BEHAVIOUR: It is

i. Observable activity or demonstration resultingfrom the working of human mind.

ii. An external visible expression which

communicates ones attitude, motivations andinterests.

iii. An external expression of deep rooted internalattitudes, motivations and interest.

iv. Dependent on attitude i.e. Behaviour Attitude.


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Kind of Attitude

(A) Positive Attitude

(B) Negative Attitude


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(A) Positive Attitude

Positive Attitude imbibes the characteristics:

a) Always Helpful

b) To understand people

c) To Respect others feelingd) To avoid un-necessary arguments

e) Not to show importance

f) Not to Trust views on others

g) Almost always smiling faceh) To love creations of God

i) To extract joy out of work

j) To feel contented/concerned

k) To believe in TEAM W0RK.


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TEAM WORK

T TOGETHER

E ENCOURAGE

A ALERTNESS

M MOTIVATION

W WILLINGNESS

O OBJECTIVE

R RESPECTIVE

K KARMA


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(B) Negative Attitude

a) Leg pullingb) To criticise othersc) Always grumblingd) Nervouse) Irritatedf) Argumentativeg) Self-containedh) Cannot work in a TEAM.i) Conflictingj) Sadk) Dissatisfied

l) Confused avoids responsibility


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Benefits of Positive Attitude

There are many advantages of a positiveattitude.

The advantages are easy to see.

But what is easy to see, is also easy tomiss.


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Benefits for you

Makes for pleasing personality.

Is energizing.

Increases your enjoyment of life.

Inspires others around you.

Helps you contributing members of society

and asset to your country.


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Benefits for Organisation

1. Increases productivity2. Fosters team work3. Solves problems

4. Improves Quality5. Makes for congenial atmosphere6. Breeds loyalty7. Increases profits8. Fosters better relationship with employers,

employees and customers.9. Reduces stress


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The Consequences of aNegative Attitude

Life has become an obstacle course byhaving our biggest obstacle i.e. negativeattitude.

People with negative attitudes have a hardtime keeping friendships, jobs, marriages,and relationships.


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Negative attitude leads to:

1. Bitterness

2. Resentment (anger)3. A Purposeless life4. Ill Health

5. High stress level for themselves and others6. They create a unpleasant environment at home at

works and become liability to society.7. They pass their negative behavior to others around

them and to future generations.8. Negative Attitude is associated with negative stresses

which lower the body resistance and makethe individual more vulnerable to mental disturbancesand diseases.


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Factors that determine our attitude

The primarily three factors that determineour attitude are:-

1. Environment

2. Experience

3. Education


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Environment consists of the following:

1. Home - positive or negative influences

2. School - peer pressure

3. Work - Supportive or over-critical

4. Media - Television, Newspaper, RadioMagazine, Movies

5. Cultural background

6. Religious background

7. Tradition & beliefs

8. Social environment

9. Political environment


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* In a +ve environment, a marginalperformers output goes-up

*In a -ve environment, a goodperformers output goes-down


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EXPERIENCE

Our behaviour changes according to our

experiences with people and events in ourlife.

If we have a +ve experience with a person,our attitude towards him becomes +ve &vice versa.


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EDUCATION

Education does not mean academic qualifications.Education strategically applied translates into wisdomensuring success. Education ought to teach us not onlyhow it makes living but also how to live.

AIMS

TO INCREASE KNOWLEDGE TO HELP MAN EARN HIS LIVING TO MAKE MAN NOBLE & GREAT

For man to be Noble & Great, He should know thesocial values of life.


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Social Values

1. Honesty

2. Truth

3. Hard wok

4. Sincerity5. Fairness

6. Dedication

7. Devotion

8. Discipline

9. Patriotism


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WHAT MAKES YOU 100% PERFECTIN THE SCALE

A B C D E F G H I J K L M

1 2 3 4 5 6 7 8 9 10 11 12 13

N O P Q R S T U V W X Y Z

14 15 16 17 18 19 20 21 22 23 24 25 26

1. K N O W L E D G E

11 14 15 23 12 5 4 7 5 = 96%

2. H A R D W O R K8 1 18 4 23 15 18 11 = 98%

3. A T T I T U D E

1 20 20 9 20 21 4 5 = 100%


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EIGHT STEPS TO CHANGEYOUR ATTITUDE

Step 1: Change Focus, Look for the Positive

You need to become a seeker of good. You needto focus on the positive in your life. Start looking

for what is right in a person or situation insteadof looking for what is wrong. Because of ourconditioning, most of us are so tuned to findingfault and looking for what is wrong that we

often forget to see the positive picture.


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Step 2: Make a Habit of Doing It NowIf you want to build and maintain a positive attitude, get

into the habit of living in the present and doing it now.

If you want to build a positive attitude, learn the phrase,

"do it now" and stop the habit of procrastination.

The saddest words in life are:

. "It might have been."

. "I should have."

. "I could have.". "I wish I had."

. "If only I had given a little extra."

Never leave till tomorrow, which you can do today.


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Step 3: Develop an Attitude ofGratitude

Count your blessings, not your troubles.Take time to smell the roses. It is notuncommon to hear that someone, because

of an accident, became blind or paralyzed,but won a million dollars in a settlement.How many of us would like to trade places

with that person? Not many.


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Step 4: Get into a ContinuousEducation Program

Education influences the head and values-based education influences the heart. If wewant to build character in our offices, homes

and society, we must achieve a minimumlevel of moral literacy.

Education that builds fundamental traits ofcharacter- such as honesty, compassion,courage, persistence and responsibility- isabsolutely essential.


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Step 5: Build a Positive Self -Esteem

Self - esteem is the way we feel aboutourselves. When we feel good within, ourperformance goes up and our relationships

improve both at home and at work.

The world looks nicer. What could be thereason? Because there is a direct

correlation between our feelings andbehavior.


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Step 6: Stay Away fromNegative Influences

Minds get influenced by adult behaviorand the media. Peer Pressure affects notonly children and teenagers; it is also

prevalent in adults. It shows a lack of self- esteem when people do not have thecourage to say "No thank you," and stayaway from negative influences. Whenever

people succeed in life, petty people willtake cracks at them and try to pull themdown.


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Step 7: Learn to Like the Things thatneed to be done.

Learn to Like the Things that need tobe done.

Accept the Things as it is.Dont be fotball of others opinion.

S 8 S Y D i h S hi


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Step 8: Start Your Day with SomethingPositive

Read or listen to something positive firstthing in the morning.

After a good night's sleep we are relaxedand our subconscious is receptive. It setsthe tone for the day, and puts us in theright frame of mind to make the day apositive day.


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CHANGE IN ATTITUDE & BEHAVIOUR

Each one of us has an inner naturewhich is intrinsic unique and generallyresistant to change.

The change in Attitude and Behaviour

1. Depends upon earnestness of theindividual

2. Willingness to change & Develop.

3. Desire for improvement & Growth.


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TIPS TO BEHAVIOURAL CHANGE

1. Individual must understand his own behaviour.

2. He must has a vision of desired goal.

3. He must feel need for change and be willing to

undergo the change.

4. He must practice modified behaviour.

5. He must obtain feedback/comments on his

modified behaviour.6. If the feedback is positive, he must continue

his modified behaviour.


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7. If the feedback is -ve, he must understand thedeficiencies and start afresh from stage (1)

above.8. Once an individual becomes cautions of his ownbehaviour, he is bound to have an idea of idealbehaviour for team.

Unique pleasure and peace of mind can beacquired by cultivating desirable attitudes andbehaviour,Self-realization enables the individual to get rid

of the petty narrowness. Self-centeredimmaturities and lack of sense of moralresponsibilities.


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GENERAL PRINCIPLES TO MODIFY BEHAVIOUR

i. Remember you have to deal with human beingsi.e creature of bristling with motivated byvanity. Try to understand them & behave in a

desirable manner.ii. Try to get other persons point of view & see

things from his angle as well as your own.

iii. Exclusive attention to the person who isspeaking to you is important as he may bemore interested in himself & his wants &problems than you & your problems.


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iv. Extended little courtesies with smiling facelike, THANK YOU, SORRY TO TROUBLE YOU.

v. Win others by Love & Affection.vi. Win people gently & tactfully, Dons try to find

others mistake when you are wrong, admityou mistake earnestly.

vii. Do not interrupt people when they are busy intalking/discussing.

viii. Do not condemn any individual, but try to

understand him.ix. Avoid unnecessary arguments.


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ASSESSMENT OF ATTITUDE & BEHAVIOUR

1. On the way you see a letter is lying on theroad.

2. A man is capable to do work, but he alwayssearches an excuse to avoid work.

3. A person refuses to contribute for a goodcause.

4. A worker does not do work, because he is awicked person.

5. You have got some water with you to quenchyour thirst, but you find a man is dying ofthirst.


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ASSESSMENT OF ATTITUDE & BEHAVIOUR

6. You are going on your scooter to certain place& some Gentleman enquires about the placeadjacent of it.

7. You are losing the interest in your job.

8. Sometime boss fires you for your mistake & forsometime none of your mistake.

9. A worker is mentally disturbed due to his

family problems & is unable to yield results.10. A good worker is in the habit of grumbling


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Action plan

1. Read the above steps daily for next 21 daysand answer the following questions2. How can you use each step

a. At home

b. At workc. Socially

3. Make a list of things you would like to changeabout yourself.

4. Then list the benefits to you (and others) ofeach change5. Finally establish a time-table & commit yourself

to make the changes.


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Attitude of Love

An Hour- Take A nap

A day

Go for a Picnic A Month Get Married

A Year Get wealth

Life time- ???

If You Want Happiness


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RESPONSIBLE BEHAVIOURMY ROLE

Understand SWADHRMA

The word Swa-DHARMA means:-

D- Duties.

H- Habits.

A- Attitudes.

R- Responsibilities.

M- Motives ( Objectives)

A- Action (Function)


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What They Never Tell You

But We WillYou are not alone.

Do not assume that you canbecome an expert in a day or acouple of months.

No body is perfect in all.The flame of HOPE should never

goes from your life.


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To Build & Maintain a +ve Attitude,practice the following

Step-1: Change focus, look for the +ve.

Step-2: Make a habit of doing it now

Step-3: Develop an attitude of gratitude.

Step-4: Get into a continuous education programme

Step-5: Build a +ve self esteem

Step-6: Stay away fromve influences.

Step-7: Learn to like the things that need to be done

Step-8: Start your day with +ve


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MAN POWER & ORGANIZATION

An organization exists due to the activecontribution of manpower; so the manpower isrequired to cultivate appropriate attitude,

behaviour & habits for efficient & effectivedischarge of their duties & responsibilities. Theyare required to acquire the ability to workeffectively with human being individually or

collectively, which demand an understanding oftheir own attitude & behaviour pattern as well asthat of others as revealed by their words &actions.


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Change in Attitude & Behaviour

It depends upon earnestness of theindividual in seeking a change in thisregard. Each one of us has an inner

nature, which is intrinsic, unique & ingeneral resistant to change. At the sametime, there is also desire for change

improvement & growth, for improvingpersonal behaviour one has to reinforceoneswillingness to change & develop

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Attitude & Behaviour-Ofilkn