ATLASSIAN AND THE

FUTURE OF CLOUD

JEREMY BUFFA

SENIOR CONSULTANT,

TECHNICAL LEAD

SPEAKER

OUR SERVICES

ENTERPRISE SOFTWARE SERVICES

C O N S U L T I N G

T R A I N I N G

L I C E N C I N G

D E V E L O P M E N T

OUR PARTNERS

CONFIGURATION

MANAGEMENTCONTAINERISATION

PLATFORM

OPEN SOURCE

ENTERPRISE SOFTWARE

IBM BUSINESS

PRODUCTS

OUR CLIENTS

W E W ORK W I T H C L I E NT S

AC ROS S ALL I NDU STR IES

THIS MORNINGS

SESSION…

W H A T Y O U N E E D T O K N O W

1. WHAT IS THIS CLOUD THING?THE THREE DEPLOYMENT OPTIONS

2. HOW DOES CLOUD DIFFER?KEY DIFFERENCES & FEATURES

3. IS CLOUD RIGHT FOR ME?COMMON CONCERNS (AND SOLUTIONS)

4. I’M KEEN, HOW DO I MOVE?MIGRATION OPTIONS

JEREMY BUFFA

SENIOR CONSULTANT,

TECHNICAL LEAD

ATLASSIAN

AND THE

FUTURE OF CLOUD

WHAT IS

ATLASSIAN CLOUD?DEPLOYMENT OPTIONS

#1

CLOUD

ATLASSIAN HOST

SERVER DATA CENTER

YOU HOST YOU HOST

DEPLOYMENT OPTIONS

ON CLOUD

FAST STARTUP REDUCED COSTS NO UPGRADES

WORK ANYWHERE SECURITY SCALE WITH EASE

ON SERVER

ADVANCED

CONFIGURATION

EXPERIENCE IN

SELF-HOSTING

DATA

LOCALITY

ON DATA CENTER

HIGH AVAILABILITY DISASTER RECOVERY SCALABILITY

QUICK S IZE GUIDE

S M A L L

1-500 users

M E D I U M

501-5000 users

L A R G E

4000 -10000 users

E X T R A L A R G E

10000+ users

GREAT FOR CLOUD GREAT FOR DCGREAT FOR CLOUD &

DATA CENTER

GREAT FOR DC,

CONSIDER CLOUD

HOW DOES

CLOUD DIFFER?WHY ALL THE FUSS?

#2

PRICING AND L ICENSING

C L O U D

• Monthly or annual subscriptions

• Per-user

• Extended trial licenses for existing

self-hosted customers

S E R V E R

• Perpetual licenses, annual

payment plan

• 12 months of maintenance for the

first year

• 50% subsequent years for

maintenanceD A T A C E N T E R

• Annual term license per instance

• Not perpetual

• Renewal is the same price

EXTENSIB IL I TY

C L O U D

• Confluence and Jira Cloud

mobile apps offer fast and

secure collaboration

• Nearly 1000 marketplace

apps

• Atlassian Connect

framework for APIs

S E R V E R / D A T A C E N T E R

• Mobile apps are available for

Confluence Server versions 6.8+

and Jira Server versions 8.3+

• Over 3000 marketplace apps

• Server REST APIs

ADMINISTRATION

C L O U D

• Hosting, security and

maintenance is done for you

• Less control

• Always up to date

• Manage user accounts

centrally

S E R V E R / D A T A C E N T E R

• Hosting, security, configuration and

maintenance is up to you

• More control

• Upgrade and security

maintenance needs to be

considered

• User management can be

handled in several ways

ADMINISTRATION

C L O U D

• Subdomains provided by

Atlassian

• Two dozen languages available

• Backups generated daily

• IP whitelisting supported in

Bitbucket Cloud premium

S E R V E R / D A T A C E N T E R

• Download language packs for

Confluence

• Direct access to the database

HOSTING AND SECURITY

C L O U D

• Security, reliability, compliance and

privacy is handled for you

• Atlassian hosts cloud data in six

different regions

• Designed for high performance and

availability

• Independent third-party audits

S E R V E R / D A T A C E N T E R

• You are in control for maintaining

security, compliance, hosting,

privacy and reliability

SIMPLE AND MODERN UI

ENHANCED ADMIN

CONFLUENCE PREMIUM

CLOUD ONLY FEATURES

PIPELINES

BITBUCKET CLOUD

ROADMAPPING

J IRA PREMIUM

FAST SETUP

EASY TO CONFIGURE

USER FRIENDLY

INDEPENDENT PER PROJECT

CLOUD ONLY FEATURES

NEXT-GEN PROJECTS

DEMONEXT-GEN PROJECTS

IS CLOUD

RIGHT FOR ME?COMMON CONCERNS

#3

S T O R A G E

L I M I T S ?

S U P P O R T ? U P T I M E ?

IS CLOUD

RIGHT FOR THE

ENTERPRISE?

Atlassian's premium plan ensures

that you can confidently scale Jira

Software and Confluence

A T L A S S I A N P R E M I U M

SIZE L IMITS

STANDARD: 250GB JIRA & CONFLUENCE

PREMIUM: UNLIMITED

PERFORMANCE

STANDARD: NO SLA

PREMIUM: 99.9% UPTIME SLA

EXTENDING

ATLASSIAN CLOUD

Application availability varies from

server to cloud

Cloud products have slightly

different features

Premium editions include new

features

If migrating, reach out to the

application developer

USERS, GROUPS AND

PERMISSIONS

AUDIT LOGS

THOUGH CLOUD DOES NOT GIVE YOU ACCESS TO THE DATABASE,

GRANULAR AUDIT LOGS ARE AVAILABLE

GLOBAL

ADMINISTRATION

SPACES

DATA LOCALITY

AND RESIDENCY

SECURITY

Atlassian have taken steps to ensure the

protection of your data.

While cloud may not be the right fit right

now, keep track of updates in the Atlassian

Trust Center.

USER MANAGEMENT

CENTRALIZE SECURITY AND GOVERNANCE ACROSS YOUR ENTIRE ORGANIZATION

ATLASSIAN ACCESS

SAML SINGLE SIGN ON

Increased security and

simple login

USER PROVISIONING

Automate user lifecycle

management

PRIORITY SUPPORT

Enhanced support from

the global team

ENFORCED 2FA

Require verification on

login

INSIGHTS

Understand product

adoption through

organizational insights

API TOKENS CONTROLS

View and manage API

access

ATLASSIAN ACCESS

SAML SINGLE SIGN ON

Increased security and

simple login

USER PROVISIONING

Automate user lifecycle

management

PRIORITY SUPPORT

Enhanced support from

the global team

ENFORCED 2FA

Require verification on

login

INSIGHTS

Understand product

adoption through

organizational insights

API TOKENS CONTROLS

View and manage API

access

ATLASSIAN ACCESS

SAML SINGLE SIGN ON

Increased security and

simple login

USER PROVISIONING

Automate user lifecycle

management

PRIORITY SUPPORT

Enhanced support from

the global team

ENFORCED 2FA

Require verification on

login

INSIGHTS

Understand product

adoption through

organizational insights

API TOKENS CONTROLS

View and manage API

access

ATLASSIAN ACCESS

SAML SINGLE SIGN ON

Increased security and

simple login

USER PROVISIONING

Automate user lifecycle

management

PRIORITY SUPPORT

Enhanced support from

the global team

ENFORCED 2FA

Require verification on

login

INSIGHTS

Understand product

adoption through

organizational insights

API TOKENS CONTROLS

View and manage API

access

ATLASSIAN ACCESS

SAML SINGLE SIGN ON

Increased security and

simple login

USER PROVISIONING

Automate user lifecycle

management

PRIORITY SUPPORT

Enhanced support from

the global team

ENFORCED 2FA

Require verification on

login

INSIGHTS

Understand product

adoption through

organizational insights

API TOKENS CONTROLS

View and manage API

access

ATLASSIAN ACCESS

SAML SINGLE SIGN ON

Increased security and

simple login

USER PROVISIONING

Automate user lifecycle

management

PRIORITY SUPPORT

Enhanced support from

the global team

ENFORCED 2FA

Require verification on

login

INSIGHTS

Understand product

adoption through

organizational insights

API TOKENS CONTROLS

View and manage API

access

ATLASSIAN ACCESS

SAML SINGLE SIGN ON

Increased security and

simple login

USER PROVISIONING

Automate user lifecycle

management

PRIORITY SUPPORT

Enhanced support from

the global team

ENFORCED 2FA

Require verification on

login

INSIGHTS

Understand product

adoption through

organizational insights

API TOKENS CONTROLS

View and manage API

access

C O M I N G S O O N

WHAT

PRODUCTS

DOES IT WORK

WITH?

HOW DOES I T

WORK

VERIFYING DOMAINS

• VERIFY

• CREATE ORGANISATIONS

• CONFIGURE AND CONNECT

CONNECTING

ATLASSIAN

ACCESS

WHICH IDENTITY PROVIDERS

DOES ATLASSIAN ACCESS

SUPPORT FOR SAML SSO

A Z U R E A D O K T A C E N T R I F Y

B I T I U M O N E L O G I N

A N D M O R E …

Support SAML

single sign-on with

almost any

identity provider

via Custom SAML

API

ATLASSIAN AND THE

FUTURE OF CLOUD

THIS MORNINGS

SESSION…

W H A T Y O U N E E D T O K N O W

1. WHAT IS THIS CLOUD THING?THE THREE DEPLOYMENT OPTIONS

2. HOW DOES CLOUD DIFFER?KEY DIFFERENCES & FEATURES

3. IS CLOUD RIGHT FOR ME?COMMON CONCERNS (AND SOLUTIONS)

4. I’M KEEN, HOW DO I MOVE?MIGRATION OPTIONS

IS CLOUD

RIGHT FOR ME?

…NOT YET

#3

SECURITY

N O W

• Single Sign On(Atlassian Access)

• Enforced 2FA (Atlassian Access)

• User provisioning

• Encryption at transit/rest

• API Token controls (Atlassian Access)

• Organization audit logs (Atlassian Access)

L A T E R

• API access management (Atlassian Access)

• IP-range based controls

• Granular admin permissions

• Product usage insights

S O O N

• Data loss prevention integrations

(Atlassian Access)

• Security dashboard and reports (Atlassian

Access)

PRIVACY AND COMPLIANCE

N O W

• GDPR compliance

• Privacy Shield certified

• Product-specific Right-to-be-forgotten

management

L A T E R

• HIPAA for Jira Cloud

• SOC2 Type II for StatusPage

• Data residency controls – secondary

data

S O O N

• Extra certifications

• HIPAA for Jira Align

• Data residency controls – primary data

REL IABIL I TY AND SCALE

N O W

• User provisioning for Jira and

Confluence

• Business continuity and disaster recovery

programs

• Guaranteed SLAs – 99.9% (Premium)

• Unlimited storage (Premium)

L A T E R

• Enhanced disaster recovery (RTO/RPO)

• User provisioning for BitBucket (Atlassian

Access)

S O O N

• 10,000 users per instance

• Atlassian security and implementation

guides

CONTROLS AND SUPPORT

N O W

• Premier support

• Dedicated Technical Account Manager

• Technical support and documentation

• Cloud Migration Assistant for

Confluence

• Atlassian admin API

• Phone, email and chat support

L A T E R

• Cloud Migration Assistant for Jira

• Cloud sandbox

S O O N

• Custom domains

• Release tracks

• Custom reporting

RECENT DATA CENTER FEATURES

N E W C U S T O M E R P O R T A L I N J S D

More options and

improved queues

S M A R T M I R R O R F A R M S

Reduce wait times and

improve experiences for

distributed teams

I S S U E A R C H I V I N G

Create automation

rules to get of

outdated tickets

C D N S U P P O R T

Speed up the

experience for

remote users

IS CLOUD

RIGHT FOR ME?

…YES

#3

SOUNDS GOOD,

HOW DO I MOVE?MIGRATE WITH CONFIDENCE

#4

HOW DO I MIGRATE?

P L A N

GATHER THE RIGHT PEOPLE

EVALUATE THE PATH FORWARD

TRIAL

M I G R A T E

BACKUP

TEST

PLAN FOR GO-LIVE

IMPLEMENT

I M P R O V E

ONBOARD USERS

END OF LIFE OLD

SYSTEMS

PLANNING

ASSEMBLE THE TEAM

RUN IT LIKE A PROJECT AND MAKE SURE THE RIGHT

PEOPLE ARE INVOLVED.

USE GLINTECH’S EXPERIENCE TO HELP

COMMUNICATE EARLY AND OFTEN

PLANNING

INVESTIGATE

CHECK PRICING DIFFERENCES (USE THE CLOUD

CALCULATOR, OR TALK TO US)

INVESTIGATE SECURITY REQUIREMENTS

EXPLORE AVAILABLE APPS

LEARN ABOUT ATLASSIAN ACCESS

PLANNING

DECIDE THE RIGHT PATH

CHOOSE THE RIGHT MIGRATION STRATEGY

• WHAT INFORMATION TO MIGRATE

• MOVE ALL AT ONCE OR HYBRID

• MERGE EXISTING INSTANCES?

HOW WILL YOU PROVISION USERS IN THE FUTURE?

MIGRATING

WHAT DO YOU NEED TO KNOW WHEN

PREPARING FOR MIGRATING

PREPARE ENVIRONMENTS FOR

MIGRATION

• DOES THE SERVER APPLICATION

REQUIRE UPGRADING BEFORE

MIGRATING?

• COMPATIBLE APPS MAY ALSO NEED

TO UPGRADED BEFORE STARTING

• BACK UP AND TEST THE BACKUPS

IMPROVING

GOING FORWARD

• ONBOARD USERS

• TRAINING

• USER PROVISIONING

• BEST PRACTICE

• KEEP UP TO DATE WITH THE

MARKETPLACE

• USE THE COMMUNITY

¸

EXTENDED TR IAL

L ICENSES

CLOUD EXTENDED TR IAL L ICENSES FOR

EXIST ING SERVER CUSTOMERS

• ASSISTING WITH MIGRATIONS

• EXTENDED CLOUD TRIALS TO ALL

SERVER/DATA CENTER CUSTOMERS

• EXPLORE, TEST, AND MIGRATE TO

CLOUD ON THEIR OWN SCHEDULE, AT

NO COST

• DOES NOT EXTEND TO APPS

FOR ORGANISATIONS

OVER 5,000, THE EAP FOR

AN INCREASED 10,000

USER LIMIT MIGHT BE

SUITABLE

LARGE ORGANISATIONS

EARLY ACCESS PROGRAM

OPTIONS

1 - ENGAGE AN EXPERT

LEVERAGE:

- EXPERIENCE

- BEST-PRACTICE

- FAST

OPTIONS

2 – DO IT YOURSELF

• CONFLUENCE MIGRATION ASSISTANT

• JIRA MIGRATION ASSISTANT * COMING SOON

CONFLUENCE

MIGRATION

ASSISTANT

JIRA MIGRATION

ASSISTANT

JIRA MIGRATION

ASSISTANT

CONNECT TO CLOUD

CHOOSE WHAT TO MIGRATE

CHECK FOR ERRORS

REVIEWMIGRATE NOW OR

LATER

¸

WHAT ISN’T

MIGRATED

• MULTI-LINE TEXT, RADIO, URL AND

MULTI-VERSION PICKER FIELDS

• ADVANCED WORKFLOW – VALIDATORS,

CONDITIONS

• SPRINTS, VERSIONS, COMPONENTS,

STORY POINTS

• ADVANCED BOARD SETTINGS

• GLOBAL PERMISSIONS

• APP DATA

WHAT IS

MIGRATED

• PROJECT DETAILS AND ROLES

• ISSUE TYPES AND SCHEMES

• WORKFLOW STATUS AND TRANSITIONS

• SCREENS AND PERMISSION SCHEMES

• BASIC ISSUE DATA

• COMMENTS AND ATTACHMENTS

• USERS

• GROUPS

Q&A

OUR SERVICES

ENTERPRISE SOFTWARE SERVICES

C O N S U L T I N G

T R A I N I N G

L I C E N C I N G

D E V E L O P M E N T

GLiNTECH TRAINING

TRAIN ME

Public schedule

TRAIN MY TEAM

On-site session for 15pax

TRAIN EVERYONE

Contextualised enterprise training that scales

www.glintech.com/training

Our training comes in 3 sizes:

NEW CLOUD COURSES - COMING DECEMBER 2019:

- Jira Essentials

- Jira Essentials with Agile Mindset

- Jira Administration Part 1

- Jira and Confluence Together

https://www.glintech.com/training

CONTACT US

LOCATION

40/140 William St, Melbourne

VIC 3000, Australia

Phone

+61 3 9088 6458

CONTACT US

Services: services@glintech.com

Careers: careers@glintech.com

G E T I N T O U C H

THANK YOU