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Atal Nagar Smart City System
User Manual Document No :NRSC-DDP-TD-User Manual-EGOV-BPA-B
Date :06th Feb, 2019
Contract no : 112/SMARTCITY/CE(E)/ANVP/2016
Letter Ref. : ITLSE/ANVP/DDP/GEN/EGOV/0903
REVISION :B
NRSC-DDP-TD-User Manual-EGOV-BPA-B User Manual Page 1 of 77
Document Control
Version History Version Date Author Description / Change History
1.0 16-Apr-2018 Diwakar Mishra NA
2.0 25-Jan-2019 Love Prachande NA
Document Approval/ Authorization
S.No. Role Name Signature Date
1 Prepared By/Updated By Diwakar Mishra 10.04.2018
2 Reviewed By Amit Singh 12.04.2018
3 Approved By Raman Gulati 16.04.2018
S.No. Role Name Signature Date
1 Prepared By/Updated By Love Prachande 23.01.2019
2 Reviewed By Saurabh Sharma 24.01.2019
3 Approved By Amit Singh 25.01.2019
This document contains information that is proprietary and confidential to IL&FS Technologies Limited, which shall not be disclosed outside Naya Raipur Smart City stakeholder of Naya Raipur Development Authority, transmitted, or duplicated, used in whole or in part for any purpose other than its intended purpose. Any use or disclosure in whole or in part of this information without express written permission of IL&FS Technologies Limited is prohibited. Any other company and product names mentioned are used for identification purposes only, and may be trademarks of their respective owners.
© Copyright 2017, IL&FS Technologies Limited
Statement Of Confidentiality
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Observation / Review Comments
Sr Clause
No
Observation
Status(Open/
closed)
Versio
n
Date
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1. Table of Contents
Document Control ..................................................................................................................................... 1
Observation / Review Comments ........................................................................................................... 2
1. Table of Contents .................................................................................................................................. 3
2. Module Description ............................................................................................................................... 5
3. System Navigation ................................................................................................................................. 5
4. New BPA Application by Citizen .......................................................................................................... 10
4.1 Citizen/ Architect Registration .................................................................................................... 10
4.2 Citizen / Architect Dashboard ..................................................................................................... 12
4.3 New BPA Application form .......................................................................................................... 14
4.3.1 Applicant details ...................................................................................................................... 14
4.3.2 Architect Details ...................................................................................................................... 15
4.3.3 Plot Details............................................................................................................................... 16
4.3.4 Upload drawings ...................................................................................................................... 20
4.4 Application fee Payment & Submission ...................................................................................... 25
4.4.1 Payment Processing ................................................................................................................ 25
4.4.2 Payment receipt ...................................................................................................................... 27
5. BPA Application Workflow .................................................................................................................. 28
5.1 Field Officer Login ........................................................................................................................ 28
5.1.1 Field Officer Dashboard ........................................................................................................... 28
5.1.2 File number & subject assignment by Field officer ................................................................. 31
5.2 Scrutiny Officer Login .................................................................................................................. 37
5.2.1 Scrutiny Officer Dashboard ..................................................................................................... 37
5.3 Building officer Login ................................................................................................................... 39
5.3.1 Building officer Dashboard ..................................................................................................... 39
5.3.2 Action by Building officer ........................................................................................................ 40
6. New Application form – Commencement, plinth certificate and Completion & occupancy certificate
42
6.1 Citizen / Architect Dashboard ..................................................................................................... 42
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6.1.1 New Application for commencement ..................................................................................... 43
6.1.2 New Application for plinth certificate ..................................................................................... 46
7. Plinth Certificate Application Workflow .............................................................................................. 47
7.1 Field Officer Login ........................................................................................................................ 47
7.1.1 Field Officer Dashboard ........................................................................................................... 48
7.1.2 File number & subject assignment by Field officer ................................................................. 49
7.2 Scrutiny Officer Login ................................................................................................................. 53
7.2.1 Scrutiny Officer Dashboard ..................................................................................................... 53
7.3 Building officer Login ................................................................................................................... 56
7.3.1 Building officer Dashboard ...................................................................................................... 56
7.3.2 Action by Building officer ........................................................................................................ 57
7.4 Citizen / Architect Dashboard ..................................................................................................... 59
7.4.1 New Application for building completion and occupancy certificate ..................................... 60
8. Building completion and Occupancy certificate Application Workflow ............................................. 62
8.1 Field Officer Login ........................................................................................................................ 62
8.1.1 Field Officer Dashboard .......................................................................................................... 63
8.1.2 File number & subject assignment by Field officer ................................................................. 65
8.2 Scrutiny Officer Login ................................................................................................................. 69
8.2.1 Scrutiny Officer Dashboard ..................................................................................................... 70
8.3 Building officer Login ................................................................................................................... 71
8.3.1 Building officer Dashboard ...................................................................................................... 71
8.3.2 Action by Building officer ........................................................................................................ 72
8.4 Citizen / Architect Dashboard ..................................................................................................... 75
9. Do’s and Don’ts ................................................................................................................................... 76
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2. Module Description
Planning Section is responsible for approving the development plan of Government and Private Entities
and providing construction approval. This module will cater the need of Planning Section. Citizen/Architect
may raise their request for approval of Building layout/plan/NoC and may upload the requisite documents
as per the guidelines of planning section. Once request is received the same will be routed to concern
authority in the workflow for further approval.
Key Functionality of the proposed modules shall be;
Registration of Architects
Application for Layout Permission
Application for building permission
Plinth Completion Certificate
Commencement Certificate
Completion Certificate
Issuing of Occupancy Certificate
Revalidation of Building Permission
Revised Building Permission
Alteration/Modification in any existing building plan
3. System Navigation
To open the “Smart City Application” user has to follow below mentioned steps:
Click on icon of internet browser
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Enter the Smart City Application URL and then click enter button
User will be navigated to Smart City Application home page ,user has to click on “Login” button
User will have to enter valid login credentials & Captcha, once Captcha is verified , user has to click
on “Submit” button to login into system
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Once user will get logged in, user has to click on “Online Services” to get the details of application
for further action
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4. New BPA Application by Citizen
4.1 Citizen/ Architect Registration
Click 'New Registration' on the login page
Enter "Applicant Detail" (Type: Individual).
Click 'New Registration' on the login page
Enter "Applicant Detail" (Type: Architect).
Enter Registration date, Registration Place , Registered With and Registration Number
Select ‘Architect Type’ ( Architect / Structural Engineer)
Upload the scanned copy of the Registration certificate
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Enter "Address Detail" (Permanent Address)
Enter "Address Detail" (Correspondence Address) if Same As above selected.
Enter valid Captcha
Click on Register
Enter payment details on payment gateway and hence the Architect Registration application will be
submitted
Receipt can be downloaded here
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4.2 Citizen / Architect Dashboard
Login to application with valid login credential
After Login user will redirect to index page or home page
Select path Planning Section ->LAYOUT NOC OR BUILDING APPROVAL as shown below
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After click on LAYOUT NOC OR BUILDING APPROVAL form menu user will be re-directed to Service
information page & user has to click on Proceed button as shown below:
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4.3 New BPA Application form User will be navigated to New LAYOUT NOC OR BUILDING PLAN APPROVAL page & user has to fill all
the mandatory field which is marked with (*)
4.3.1 Applicant details
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4.3.2 Architect Details User has to click on Architect Details tab, user will be navigated to confirm the Architect details as
shown below:
After entering the Information required, user can click on Add more button to add more Architects /
Structural Engineers
After filling the details user has to enter the Captcha & click on submit button to submit the record
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4.3.3 Plot Details Click on Property ID search icon in Plot Details
System will open "Search Your Property" window with following search By options:
o Property ID
o Other Details
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Search By Property ID / Other details
System will display results for requested property ID
Click on Fill in Form.
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System will display Confirm Action window, Upon "Yes" click fields on Plot Details form will auto
fill.
Enter the owner details of mobile number and email id .
Click on "Proceed for Building Plan Approval”. System will redirect to Building Development Plan
screen.
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4.3.4 Upload drawing On this page, the drawings in prescribed format need to be uploaded . Only .dxf files can be uploaded
here.
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Click on Upload-Files will upload and upon Upload button click files will display under Uploaded files
section.
Click on Save and Process-
System will process uploaded .dxf files and after processing .dxf files system will display building
parameters with failed status.
System will not display building parameters if all parameters pass.
System will display Building Permission Fee and Labour Cess when all building parameters pass
Click on View Detailed Scrutiny Report. System will display "Detailed Scrutiny Report”. Along with
these sections Status will also display i.e.; Fail or Pass.
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Click on Upload NOCs-System will display NOC details. Upon "Yes" selection on Already Collected drop-
down field new File upload field will appear under NOC Detail.
Upload NOCs-Copy of NOC From AAI: Yes, Copy of NOC from Environment:, Copy of NOC from Fire
Department: Yes
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System should allow the user to upload the valid NOC in the system.
Enter Captcha
Click Submit button. -On click of submit button, System will redirect to Make Payment screen. A
Unique application number will generate and display with user details and amount to be paid details.
Select Payment Gateway and Click on Make Payment.
System will redirect to PayU Payment Gateway upon make payment button click.
Enter payment details on payment gateway.
System will accept credit card details. On Pay Now button click payment will succeed against the
application number, application will sent to Draftsman Officer and user will redirect to BPA screen.
Click Download Receipt-System will generate an Acknowledge Receipt that contains applicant details.
Then proceed for uploading labour cess payment.
Upload details of Labour cess payment – date , Reciept Number and scanned copy of labour cess
payment
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An endorsement OTP SMS will be sent to the registered mobile number & email id of the Owner.
Click Endorse Property-Endorse Confirmation screen will display nothing if there "Download
Provisional Certificate" button is available.
Click Download Provisional Certificate-Download Provisional Certificate button will display only when
all building parameters passed. System will generate Provisional Certificate. Building Plan Approval
request will sent to Field Officer in Case All building parameters are passed and "Provisional
Certificate" Generated.
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4.4 Application fee Payment & Submission
4.4.1 Payment Processing After submission of form, user will be navigated to Payment page as shown below
User can enter the payment mode & after click on <make Payment button, user will be redirected to
Payment gateway for making the payment
User has to enter the valid card detail for online payment & click on Pay now button as shown below
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After successful payment user can download the payment receipt by clicking on download receipt
button as shown:
After downloading the payment receipt, user can view the receipt as shown below:
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4.4.2 Payment receipt
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5. BPA Application Workflow
5.1 Field Officer Login
Login to application with valid login credential
After Login, user will be redirect to index page or home page.
Click on planning Section My Inbox.
5.1.1 Field Officer Dashboard
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User will be navigated to below page, where user can select the application (by clicking on view icon)
submitted by the applicant as shown below:
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User can view the details submitted by applicant by clicking on the tabs as shown:
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5.1.2 File number & subject assignment by Field officer User can view all the details submitted by applicant by clicking on all the tabs
User can assign Subject & File number to the received application, steps are mentioned below:
To assign new Subject & File number, user has to click on search button
User has to search file number before assigning it to the new application, to search the file number,
user has to enter the file number & then click on search
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Once after confirmation that no file exist with same file number , user can enter the file details & by
clicking on “Submit” button file details will be visible to user as shown.
User has to select the File number & after selection system will assign the file number and subject to
the application
To submit the details ,user has to click on “Fill in form button” as shown below:
The field officer now will submit the survey details on the survey tab and also calculate the deviation
fees on the payment details tab
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After the field officer has calculated deviation in the proposed area, a deviation note will be generated
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User can forward the application to relevant officer for further process by selecting the respected
officer from the dropdown.
If User can view the assigned file details & also enter the remark in the text area as shown:
User has to click on “Submit” button, to submit the details into the system
Note: At field officer login, user forwards the application to Scrutiny officer, and then scrutiny officer
has to forward the BPA application to Building officer.
At this point, the application is put on hold by system as the fees for deviation is pending on the citizen
end .
The citizen will get a notification on email or SMS about the same .
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The citizen here has to pay the deviation fees and the deviation labour cess both
After payment of all pending fees, the application will show up for approval at the scrutiny officer
level
5.2 Scrutiny Officer Login
Login to application with valid login credential
After Login, user will be redirect to index page or home page.
Click on Planning Section My Inbox.
5.2.1 Scrutiny Officer Dashboard
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User will be navigated to below page , where user can select the application (by clicking on view icon)
submitted by the applicant as shown below:
User can view the details submitted by applicant by clicking on the tabs as shown:
User can forward the application to relevant officer for further process by selecting the respected
officer from the dropdown shown above
If User can view the assigned file details & also enter the remark in the text area as shown:
User has to click on “Submit” button , to submit the details into the system
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5.3 Building officer Login
5.3.1 Building officer Dashboard
Login to application with valid login credential
After Login user will redirect to index page or home page.
Click on Administrative Section My Inbox.
User has to click on “Action” icon as shown
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5.3.2 Action by Building officer User can view all the details of BPA application
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User can select the officer from the dropdown for further process & if he approves the case, ok in the
comment box automatically appears
User has to click on Submit button to submit application into the system
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6. New Application form – Commencement, plinth certificate and Completion & occupancy certificate
6.1 Citizen / Architect Dashboard Now the citizen will get notification through email and SMS that his building plan has been
approved by authority and the building permission certificate will show as an attachment
inemail.
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Citizen can also see the same after logging into account on system.
New Application for commencement
The applicant here can now apply for the commencement
Login to application with valid login credential
After Login user will redirect to index page or home page
Select path Planning Section ->CERTIFICATE ISSUANCE as shown below
The commencement for the Building plan application number can be selected as shown below
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This is forward the user to the page below on which the citizen can see the details of his/ her
plot
Now the citizen can click on the next tab to upload any document to commence the work on site
Files to be uploaded here and valid captcha to be entered
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Receipt will be generated for application of commencement
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This is only for recording the date of commencement and no certificate will be created at this
point
Immediately after submission of commencement form, the data will be saved in records and the
user can apply for the plinth certificate after the plinth construction is complete
6.1.1 New Application for plinth certificate The applicant here can now apply for the plinth completion certificate
Login to application with valid login credential
After Login user will redirect to index page or home page
Select path Planning Section ->CERTIFICATE ISSUANCE as shown below
The plinth completion for the Building plan application number can be selected as shown below
This is forward the user to the page below on which the citizen can see the details of his/ her
plot
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Now the citizen can click on the next tab to upload any document / drawing here .
Files to be uploaded here and valid captcha to be entered and submitted
Here on the application will go back to workflow of development authority
7. Plinth Certificate Application Workflow
7.1 Field Officer Login
Login to application with valid login credential
After Login, user will be redirect to index page or home page.
Click on planning Section My Inbox.
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7.1.1 Field Officer Dashboard
User will be navigated to below page, where user can select the application (by clicking on view icon)
submitted by the applicant as shown below:
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User can view the details submitted by applicant by clicking on the tabs as shown:
7.1.2 File number & subject assignment by Field officer User can view all the details submitted by applicant by clicking on all the tabs
User can assign Subject & File number to the received application, steps are mentioned below:
To assign new Subject & File number, user has to click on search button
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User has to search file number before assigning it to the new application, to search the file number,
user has to enter the file number & then click on search
Once after confirmation that no file exist with same file number , user can enter the file details & by
clicking on “Submit” button file details will be visible to user as shown.
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User has to select the File number & after selection system will assign the file number and subject to
the application
To submit the details ,user has to click on “Fill in form button” as shown below:
The field officer now will submit the survey details on the survey tab
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If User can view the assigned file details & also enter the remark in the text area as shown:
User has to click on “Submit” button, to submit the details into the system
Note: At field officer login, user forwards the application to Scrutiny officer, and then scrutiny officer
has to forward the BPA application to Building officer.
7.2 Scrutiny Officer Login
Login to application with valid login credential
After Login, user will be redirect to index page or home page.
Click on Planning Section My Inbox.
7.2.1 Scrutiny Officer Dashboard
NRSC-DDP-TD-User Manual-EGOV-BPA-B User Manual Page 54 of 77
User will be navigated to below page , where user can select the application (by clicking on view icon)
submitted by the applicant as shown below:
User can view the details submitted by applicant by clicking on the tabs as shown:
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User can forward the application to relevant officer for further process by selecting the respected
officer from the dropdown shown above
If User can view the assigned file details & also enter the remark in the text area as shown:
User has to click on “Submit” button , to submit the details into the system
7.3 Building officer Login
7.3.1 Building officer Dashboard
Login to application with valid login credential
After Login user will redirect to index page or home page.
Click on Administrative Section My Inbox.
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User has to click on “Action” icon as shown
7.3.2 Action by Building officer User can view all the details of BPA application
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User can select the officer from the drop down for further process or if he approves the case, ok in
the comment box automatically appears
User has to click on Submit button to submit application into the system
7.4 Citizen / Architect Dashboard Now the citizen will get notification through email and SMS that his building plan has been
approved by authority and the building permission certificate will show as an attachment in
email.
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Citizen can also see the same after logging into account on system.
7.4.1 New Application for building completion and occupancy certificate The applicant here can now apply for the plinth completion certificate
Login to application with valid login credential
After Login user will redirect to index page or home page
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Select path Planning Section ->CERTIFICATE ISSUANCE as shown below
The plinth completion for the Building plan application number can be selected as shown below
This is forward the user to the page below on which the citizen can see the details of his/ her
plot
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Now the citizen can click on the next tab to upload any document / drawing here .
Files to be uploaded here and valid captcha to be entered and submitted
Here on the application will go back to workflow of development authority
8. Building completion and Occupancy certificate: Application Workflow
8.1 Field Officer Login
Login to application with valid login credential
After Login, user will be redirect to index page or home page.
Click on planning Section My Inbox.
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8.1.1 Field Officer Dashboard
User will be navigated to below page, where user can select the application (by clicking on view icon)
submitted by the applicant as shown below:
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User can view the details submitted by applicant by clicking on the tabs as shown:
8.1.2 File number & subject assignment by Field officer User can view all the details submitted by applicant by clicking on all the tabs
User can assign Subject & File number to the received application, steps are mentioned below:
To assign new Subject & File number, user has to click on search button
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User has to search file number before assigning it to the new application, to search the file number,
user has to enter the file number & then click on search
Once after confirmation that no file exist with same file number , user can enter the file details & by
clicking on “Submit” button file details will be visible to user as shown.
User has to select the File number & after selection system will assign the file number and subject to
the application
To submit the details ,user has to click on “Fill in form button” as shown below:
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The field officer now will submit the survey details on the survey tab
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If User can view the assigned file details & also enter the remark in the text area as shown:
User has to click on “Submit” button, to submit the details into the system
Note: At field officer login, user forwards the application to Scrutiny officer, and then scrutiny officer
has to forward the BPA application to Building officer.
8.2 Scrutiny Officer Login
Login to application with valid login credential
After Login, user will be redirect to index page or home page.
Click on Planning Section My Inbox.
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8.2.1 Scrutiny Officer Dashboard
User will be navigated to below page , where user can select the application (by clicking on view icon)
submitted by the applicant as shown below:
User can view the details submitted by applicant by clicking on the tabs as shown:
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User can forward the application to relevant officer for further process by selecting the respected
officer from the dropdown shown above
If User can view the assigned file details & also enter the remark in the text area as shown:
User has to click on “Submit” button , to submit the details into the system
8.3 Building officer Login
8.3.1 Building officer Dashboard
Login to application with valid login credential
After Login user will redirect to index page or home page.
Click on Administrative Section My Inbox.
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User has to click on “Action” icon as shown
8.3.2 Action by Building officer User can view all the details of BPA application
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User can select the officer from the dropdown for further process or if he approves the case, ok in the
comment box automatically appears
User has to click on Submit button to submit application into the system
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8.4 Citizen / Architect Dashboard Now the citizen will get notification through email and SMS that his building plan has been
approved by authority and the building permission certificate will show as an attachment in
email.
Citizen can also see the same after logging into account on system.
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9. Do’s and Don’ts
1. After completing all the activities, always click on “Logout” button
2. Always change the password within 15 days of interval
3. Upload only relevant data into the system
4. Do not shutdown the system without closing all the file and folder s
5. Read the validation/alert messages carefully