12Manage – Remote ControlAt the PC

Save the downloaded file from http://12manage.unitech.eu/RDM/Sites/12ManageViewer.exe into folder C:\12Manage(or create folder C:\12Manage First and download the file into the created folder)

Open your web browser and add http://12manage.unitech.eu to the “Trusted Sites”

From now on the button “Remote Control 2” will operate to “take over” the screen from remote device.

For example in Internet Explorer, Tools, Internet Options, Security, Trusted Sites, Sites and add http://portal.unitech.eu

Unitech Europe Form: document.docx12Manage RemoteControl Version: 1.

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Box need to be unchecked

Working scenario’s of Remote Control

Unitech Europe Form: document.docx12Manage RemoteControl Version: 1.

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InternetInternet

InternetInternetOut side 4 walls

Tunnel / VPN

Unitech Europe Form: document.docx12Manage RemoteControl Version: 1.

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Unitech Europe Form: document.docx12Manage RemoteControl Version: 1.

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Internet

In side 4 walls

Working scenario’s of Remote Control, with Mobile OperatorsAs example the operator Vodafone, does not provide an internet accessible IP address to the Mobile devices.Then it is advised to connect the Remote Control device PC into the operators network.This can be, inserting SIM into the remote control device or use a MiFi device to hook the remote control device.

Unitech Europe Form: document.docx12Manage RemoteControl Version: 1.

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Telco

Internet