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At Compass Mortgage we arepeople so that you will always get a prompt answer to your most urgent question. • Compass is a full service mortgage banker, with clearly defined roles

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Page 1: At Compass Mortgage we arepeople so that you will always get a prompt answer to your most urgent question. • Compass is a full service mortgage banker, with clearly defined roles
Page 2: At Compass Mortgage we arepeople so that you will always get a prompt answer to your most urgent question. • Compass is a full service mortgage banker, with clearly defined roles

At Compass Mortgage we arecommitted to outstanding

customer service and building life-long customer relationships.

When it comes to mortgage financing, we know you have lots of choices, please considerthe following 10 reasons, why selecting Compass Mortgage will be to your great advantage:

Trust• You can trust Compass to handle your mortgage financing transaction with

great care and attention to detail to insure a smooth and timely closing.

• You can expect and will receive: sound advice, competitive interest rates,reasonable closing costs and exceptional service.

Guiding Principles• We will conduct our business in such a way that your best interests will always

be our number one priority.

• We will make mortgage and financing recommendations based on your specificfinancial and life circumstances.

• We will conduct our business with uncompromising honesty and integrity.

Mission• To provide you with a level of service that consistently exceeds your expectations.

• We are committed to helping you realize your home ownership hopes and dreams, and assisting you in the long-term management of your mortgage and investment in your home over time.

Goal• To be your lender for life.

• To be the place that you will always choose for residential mortgage financing.

• To be a place that you will gladly and with complete confidence and assurance recommend to your friends, familyand co-workers.

Team Approach• Providing excellent service for our clients deserves a team approach - we have invested in systems and

people so that you will always get a prompt answer to your most urgent question.

• Compass is a full service mortgage banker, with clearly defined roles and responsibilities for: clientinquiries, loan origination, support and operations, loan processing, underwriting, scheduling, closingand client follow-up and problem resolution.

Page 3: At Compass Mortgage we arepeople so that you will always get a prompt answer to your most urgent question. • Compass is a full service mortgage banker, with clearly defined roles

Experience• We have an excellent team of experienced professionals who know the mortgage

business and can find creative solutions for even the most “difficult” loans.

• At Compass you will find a spirit of teamwork, collaboration and camaraderie - whereour number one commitment is to find the loan program that best suits the needs ofour clients.

• We are committed to on-going training and professional development for both our mortgage consultants and staffto ensure that our people are knowledgeable and up to date on the latest developments in the mortgage industryand ready to serve you with the very highest level of service.

Up-to-date Technology• Through our website, www.compmort.com, our clients can get the current status of their loan through a login

ID and password. The information is updated every day to keep you informed from the point of application tofinal loan approval.

• During the loan application process, in order to facilitate communication with our clients, you will receiveinformative e-mails concerning your loan.

• Our clients are encouraged to use our web based Refinance Decision Making Calculator and the PurchaseDecision Making Calculator. Both of these tools give our clients valuable information, enabling them to makewise choices for mortgage financing.

Extended Services • Compass, along with our Realtor referral sources, can provide information on how to receive the free Internet home

finding service … the Home Buyers Scouting Report (HSBR).

• This service allows our clients to find homes currently listed for sale that meet their specified criteria and providesthem with information on those properties including: pictures, prices, addresses, directions, schools and more.

Mortgage Management• Helping you secure mortgage financing is not enough; we are committed to helping you manage your

mortgage over time.

• The key to mortgage management is to limit interest expense and build equity in your property.

• We have published a highly acclaimed paper entitled Vigilant Mortgage Management that will help you to become a student of your mortgage and enable you to answer the 7 questions that will qualify you as a Vigilant Mortgage Manager.

Residential Mortgage Loan Capabilities• Compass is a mortgage banker (not a mortgage broker). This subtle but important distinction gives us a greater level

of control over the loan process and allows us to provide a higher level of service to our clients, because we fundand close our loans.

• We have an in-house underwriter, giving us the ability, in most cases, to approve the loans that we originate. Ourability to quickly turn around a loan can often mean the difference between getting the house and losing it tosomeone else.

• Loan programs include: conventional, jumbo, government insured (FHA), VA, portfolio, construction, bridge and homeequity loans. In almost every circumstance, if you need a loan, we can help.

• We offer same day service for Mortgage Loan Pre-Qualifications & Pre-Approvals.

Page 4: At Compass Mortgage we arepeople so that you will always get a prompt answer to your most urgent question. • Compass is a full service mortgage banker, with clearly defined roles

Diehl Rd N Diehl Rd

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Compass Mortgage27755 Diehl Road Suite 300 • Warrenville, IL 60555

27755 Diehl Road • Suite 300 • Warrenville, IL 60555 • 630-393-9362

www.compmort.com

Illinois Residential Mortgage Licensee: License #5795

For more information,please call us

Phone: 630-393-9362

Compass Mortgage is a proud sponsor of CMH