A S S U R A N C E P R O G R A M M E S O L U T I O N S

“TRUSTED PARTNER PROVIDING QUALITY DELIVERY SOLUTIONS”

Trusted Solutions to Support

Delivery and Change in

Organisations

A S S U R A N C E P R O G R A M M E S O L U T I O N S

Contact us:

dave.newland@apsolutions.org.uk (07748 136876) or

mark.blake@apsolutions.org.uk (07720 957795)

www.apsolutions.org.uk

Offices in London, Southampton, Edinburgh, New York &

Melbourne

A P S D I G I T A L T R A N S F O R M A T I O N

S U M M A R Y

APS

SERVICE

OFFERING

A S S U R A N C E P R O G R A M M E S O L U T I O N S

APS has built its reputation through our pragmatic approach to the change management of large scale Digital Transformation projects. We understand Financial Services Governance across many of the Tier 1 Banks and provide solutions and resources to support end clients with delivery of Digital Transformation & Regulatory Programmes. APS has expertise in cloud adoption frameworks while ensuring adherence to the client’s internal change frameworks. Governance, planning, reporting, MI, Analysis, Delivery, impacts to IT run, BAU and EUCs are all key areas to consider when delivering Digital Transformation across a complex organisations and APS can help both the Cloud Providers and End Clients with assurance and delivery (APS are the glue between the parties for delivery).

• APS provide independent assurance/governance between provider/3rd party and end client.

• APS can conduct an initial review of the current position to include gap analysis and provide recommendations as appropriate to ensure the desired end state is achieved.

• APS can fill capability shortfalls covering programme / project management, PMO, architects, business analysis and test assurance professional’s.

• Programme Delivery Testing Assurance specialist within Financial Services and blue chip organisations.

• Current State v Future State v Channels assurance and delivery expertise covering planning, risks, measures and benefits.

SETTING THE SCENE

Why are so many businesses moving to the cloud? Because cloud computing increases efficiency, helps improve cash flow and

offers many more benefits. Many Financial organisations have current architecture and applications that require Programmes and

Projects to remove themselves from a constraint of legacy systems and issues. This sis while having to continue to operate in an

increasingly complex regulated financial sector. Below are some examples of the current state vs the vision of future state vs

channels that many organisations are experiencing:

Current State

Complex Legacy Systems

Regulatory Risk and Delivery (e.g.

MIFID II etc)

Business Unit OD and multi vendor

issues

Future State

Cloud / Mobile (e.g reduce cost of IT infrastructure)

Biometrics (contactless, personal etc)

Internet of Things

Channels

Expansion & Reduction

FinTech (Challengers)

Grow (new cleats & new markets)

User Experience

Current

Future

Channels

WHAT CAN APS DO?

APS provide independent assurance/governance between

provider/3rd party and end client and support with bringing

the future desired state of cloud based infrastructure, whilst

aligning to client change frameworks across all types of

Programmes & Projects the Group (e.g. Regulatory delivery

projects)

APS to Support and Deliver with:

• Delivery capability (including Programme Management resources and Testing delivery)

• Risk Management & Mitigation

• Scope, requirements, baselines and planning delivery

• Benefits Management

Typical Financial Services Organisations

by BU

APS have expertise of delivery within Financial Services across

all Business Units and Group Level as well as within the

Business Unit / Operation to understand and support delivery

with both an IT and end business operation function.

Future State

ChannelsCurrent

State

Investment Private

Retail Wealth

DIGITAL TRANSFORMATION

IT

AP

PL

ICA

TIO

N M

AN

AG

EM

EN

T

RUN THE BANK / BAU

APS APPROACH & BENEFITS

APS provide delivery and assurance of Digital Transformation Delivery on behalf of both the end client and cloud provider, whilst aligning to end client Governance and Change Framework. APS also understand the provider’s adoption framework and methods.

Cloud Provider (e.g. AWS)

Partner Delivery Company (e.g.

DevOps)

Business

Platfom

Maturity

People

Process

Operations

Security

End Client

Change Framework

BAU / IT RUN

RESOURCE

APS Change Resources are SMEs that understand the delivery and

client landscape

KNOWLEDGE

APS knowledge of Tier 1 Financial Services Governance, Frameworks,

Business Units and Processes

OPERATIONS / RTB

IT run and Business Operations considered as part of the delivery

and analysis

BENEFITS MANAGEMENT

Benefits management implemented and tracked

APS BENEFITS

APS APPROACH

Onsite discovery phase to review:

• Governance

• Planning

• Scope & Requirements

• Reporting

• GAP analysis & provide and implement recommendations

CLOUD ADOPTION

FRAMEWORK

Current 3rd Party suppliers on

client site

APS KEY SERVICE OFFERINGS - Trusted partner providing quality delivery solutions

DISCOVERY Focuses on gathering information. Starting with the expected benefits that need to be realised and measurable outcomes that need to be achieved. From this base it will be possible to develop an understanding on how the organisation needs to work in the future and how other stakeholders (such as B2B or B2C customers) will interact with the product or service. Then it will be possible to identify the required capability. The output from the Discovery process will be a high level Project Product Description and notes that will be the input to the design process.

Every project will be different, here are some guide lines for the discovery.

• Get the right people involved, and make sure that you have a core team that will remain involved throughout the project.

• How long should the initial discovery process/phase take and what is included?

Aim to take around 4 weeks, maybe 6 weeks if it is a complex project. The discovery phase can be broken into sub phases for pre-workshop preparation, discovery workshops followed by post workshop clean up. Here is a guide on some of the inputs you can expect for the initial discovery process of the project.

Client side 1. Business objectives to be met 2. Capability needed 3. Budget 4. Strategy 5. Team who will work with the new solution once developed 6. Information on third party solutions the solution will integrate with 7. Discovery phase plan and schedule 8. Outline product breakdown structure template 9. Documentation on work processes that are supported by any platforms being considered

Outputs from the discovery phase that will be inputs to design 1. Baseline project description giving a common view of what will be delivered 2. Baselined product breakdown structure 3. Detailed list of gaps between the functionality that is possible on the platform and functionality needed by the business. 4. Understanding of the strategy 5. Tacit knowledge shared between stakeholders 6. Notes from the workshops that will be inputs to defining requirements

DiscoveryChange

Management Resource

FS Change Frameworks

Testing Assurance

Service Management

& Business Readiness

CHANGE MANAGEMENT RESOURCE

Our Programme and Project Management experience enables ours resources to successfully set up, design, mobilise and operate a fully functional Programme rapidly with our expert resources. The benefits of having excellent delivery resources will:

• Boost the speed of project mobilisation and delivery (whilst aligning to the internal Client Change Framework)

• Provide a leading, highly robust and practical approach to project management

• Establish regular and accurate reporting to provide ‘early warning’ management information on cost, quality and timing

• Maximise the benefits returned from project investment and Build overall project management capability.

• Clear stakeholder engagement and We also work in partnership with your current 3rd party suppliers across all of the phases of projects. Our experience from previous engagements ensures we understand how other 3rd party suppliers operate allowing APS to succeed. We currently provide change resources into Financial Services organisations at all levels which cover:

• Programme Directors

• Programme Managers

• Project Managers

• Project Management Office (PMO) across all levels

• Business Analysts

• IT & Business Architects

• Service Transition Management

• Business Readiness Leads

• All testing resources as well as software to support testing activities At APS we pride ourselves delivering projects on time, budget and to the quality

expected to stay competitive in the rapidly changing landscape

APS KEY SERVICE OFFERINGS - Trusted partner providing quality delivery solutions

FINANCIAL SERVICES CHANGE FRAMEWORKS

We have many years experience working all levels of Financial Services working on some of the largest integration, digital transformation and divestment programmes globally. As part of our services we have institutional knowledge of the change frameworks and processes/governance within financial services organisation. This allows our consultants to:

• Hit the ground running from day 1 (all of our consultants are inducted by APS before commencing on site and this includes an overview of the change framework

• Champion and promote best practice for your organisation

• Ensure our Programmes and Projects are aligned to your internal governance practice

• Support auditability of programmes and projects

• Gain stakeholder trust early into the programmes

• Support benefits management and realisation

• Provide feedback on best practice from other organisation to improve your own internal framework

• Come with tools from other engagements to support delivery

TESTING ASSURANCE Testing and Quality Assurance can account for a significant amount programme schedule and cost. It is very important to establish and manage the test component of Programmes effectively and efficiently. At APS, we have created testing capabilities and a set of offerings to meet this challenge. We aim to help you understand those offerings and provide you with the tools to identify, qualify and sell testing and validation opportunities. Our Team are here to help you articulate and develop strategies to help save you time and money while improving quality and therefore reducing the overall cost of running testing. We provide quality assurance, data & environments management as well as transparency of information relating to quality and viability of the solution. APS offer a testing methodology and capability available as a service. This enables our customers to take advantage of an independent and mature portfolio of testing services underpinned by our delivery expertise which includes:

• Test Service

• Mobile & Digital Testing

• Cloud Testing

• Non Functional Testing

SERVICE MANAGEMENT & BUSINESS READINESS

Service Management and Business Readiness is often forgotten when agile programmes and projects need to deliver quickly. Its vitally important that once the Project goes live, both the business and IT can support the solution. As part of our delivery, we provide specialist Service Professionals into programmes and projects, that assure your delivery into live, whilst following your processes and procedures through formal governance. This ensures

• That the whole organisation is ready for go live, including all support models and key ITIL functions

• The Business (end consumer) and IT support functions have received the correct levels of training

• All processes and procedures in place which are measurable and will deliver primary results to the customer

• Clear ownership of the end to end Service being delivered

• The Service being delivered matches the Business requirements

• Effective communications between individuals, groups or organizations involved in the project

• Configuration management and documentation is clear and signed off

DiscoveryChange

Management Resource

FS Change Frameworks

Testing Assurance

Service Management

& Business Readiness

K E Y R I S K S A N D C O N S I D E R A T I O N S

Design Authority review (to ensure impacts and sign off understood

across organisation)

Regulatory Programme Delivery and

impacts (e.g. PDS2, MIFID II, FTBR)

Cross dependency management

across the group (e.g. other major

programmes delivering that impact digital

transformation)

Testing Assurance (to ensure quality

of delivery)

Compliance & Risk requirements

included and signed off

Understand impacts to BAU both in IT and

Business (including EUCs, Training

requirements to ensure the business

are ready)

Regulatory

Design Authority

Dependency Management

Testing Assurance

RTB/BAU Impacts

Compliance/Risk

WHY ASSURANCE PROGRAMME SOLUTIONS? A S S U R A N C E P R O G R A M M E S O L U T I O N S

Assurance Programme Solutions has a proven delivery track record in Programme

Management, Testing, Capacity, Monitoring, Infrastructure, Compliance &

Surveillance implementations and Digital Transformation

Our Approach Our network of trusted and highly experienced consultants have delivered some of the largest business change projects in the UK and Europe. We have extensive knowledge in Programme and Project Management, Portfolio Management Office (PMO) and Test Assurance (functional and non-functional), Capacity Performance and Event Management, Compliance & Surveillance implementations and Digital Transformation. We value relationships with our clients and work exceptionally hard to ensure we never put those relationships at risk and consistently add value throughout. To support this, all our consultants are known to us and are people we have worked alongside on numerous client projects. We pride ourselves on knowing our client requirements and ensuring they are met with the people and solutions we provide. Our business vision is to become a trusted specialist partner who our clients know they can depend on to deliver the right people they need for their strategic projects. We are about quality over quantity as this will ensure our reputation is retained with our clients into the future. We work with you to ensure the resource you require is matched with the right consultant, engaging and delivering to your specified requirements.

Our Mission Statement: “A trusted partner providing quality delivery solutions”

Cost effective Delivery Experts Track Record in delivery

WHY ARE WE DIFFERENT?

Partnership & Relationship with clients

Outcome & Deliverables focused

Knowledge Transfer SME Trusted Advisors