Assisting Immigrant and Refugee Populations Samantha Longacre
Anchorage Neighborhood Health Center
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Todays Topics Eligibility Immigration status Identity
Verification Household size Income Language Interpreter services
Printed materials Communication tips
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Who are we helping?
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Everyone! Single Married Families Varying immigration statuses
Different languages New to insurance
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Residency Marketplace: No requirement for length of residency
Medicaid: Requires 5 years in US < 5 year residency, denied
Medicaid? Apply in Marketplace (even if under 100%FPL)
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Immigration Status Green Card (I-551) Reentry Permit (I-327)
Refugee Travel Document (I- 571) Employment Authorization Card
(I-766) Temporary I-551 Stamp (on passport or I-94/I-94A)
Arrival/Departure Record (I- 94/I-94A) Arrival/Departure Record in
foreign passport (I-94) Foreign Passport Certification from U.S.
Department of Health and Human Services (HHS) Office of Refugee
Resettlement (ORR) Document indicating withholding of removal Alien
number (also called alien registration number or USCIS number) or
1-94 number
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Identity Verification No credit record? Cant verify identity!
Option 1 Submit application through call center Send in supporting
documents Option 2 Upload/mail requested documentation Wait for
verification
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Household Size Household members vs. Tax filing members
Dependents in Mexico or Canada no permanent address Same mailing
address
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Income Tricks Unpredictable Multiple jobs Seasonal jobs
Unemployment benefits Permanent Fund Dividend Tips Break it out by
job Start/finish Pay rate/hours Overtime average Use date
calculator for weeks timeanddate.com Ask about each person
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Language Spanish Somali Arabic Korean Tagalog Albanian
Russian
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Interpreters Why? Health insurance is difficult to understand
Family/friends are not trained interpreters Impartial, maintains
confidentiality Tips One idea at a time Plan double the appointment
time
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Posters, Brochures, and flyers Keep it simple 3 5 major points
Active voice Short sentences Large font Lots of white space
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5 Communication Tips 1.Short sentences Break down concepts
Short questions 2.Take your time 3.Eye contact (even with phone
interpreter) 4.Use examples/stories 5.What questions do you
have?
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What questions do you have? Samantha Longacre
[email protected] 907-743-7309